La Quinta Inn & Suites by Wyndham Dallas North Central

Staff was excellent. Problems we experienced were handled quickly and efficiently. Elevators were broke, entry door cards would not work. Plugs on desk in room did not work. Dark hallway, felt unsafe

2. One elevator was down when I got there, The other went down the day I was leaving, I had to carry my bags from the 7th floor. 3. The property hadn't been mowed or trimmed, for at least a month. 4. The pool was unusable and disgusting. 5. The staff did not care not about any of it.

It was really an awful experience. We really thought it would be a nice place to stay by looking at the pictures, but it was really bad. Not at all clean. The whole hotel was smelling like smoke and the staff was not at all friendly when I asked that we want to cancel the booking and go to a different hotel. They were mean and hateful. This was the first and last time staying at la quinta. I will not recommend this place to anyone. Very bad experience.

The check in staff was very helpful and friendly. The room smelled of urine and mildew. The bathtub had a fairly bad constant drip, the pool area was dirty, and the water was green. The walls are very thin, and you can hear everything happening in a room from the hallway. The room was otherwise clean, and the room served its purpose for the night that we needed it.

We always stay here when we are in Dallas. To us there is no other choice.

The staff were friendly and helpful. A few updates could be made (such as a cabinet coming off of its hinges from wear), but the breakfast made it well worth the price of our stay.

Beds are horrible (mattress). Hallways had an odor, carpet was filthy.

The location is excellent There had been several car break in recently so I was worried about my car every night

Just no

One of the elevators were not working, and ice machine was out of order.

Pet area in front of air-conditioner causing a smell of urine. Drug addicts running amuck. Room not clean upon arrival. Not notified of three day cleaning policy. After three days requested room to be be cleaned, given attitude. Room still wasn't cleaned. So disgusted left 2 days early after paying for 7 days. This all while my mom lay dying in the hospital.

****

Breakfast was great

Dog barking most of the night in the room next to us. But over all okay.

Very good

Exceptional

Clean rooms, comfortable beds. Morning staff the next day, the little girl had a neck pillow comes out of the back office and with an attitude says yes? She did not get her full sleep the prior night. She was in a bad mood. Completely messed up the experience when it was going so well.

Great place at a solid location.

Superb

Superb

Exceptional

Nothing Our back glass got busted out of our truck the very first night of our stay. When asked for a refund front desk told us to contact the manager. When reporting that ours and other vehicles on the property were as well busted out/broken into the front desk told us to make a police report and that there were 9 automobiles with windows busted out just the week before!! Our stay was horrible

Placed in a very great location, welcoming and good explanations about the stay. Room was pretty big and bed was soft and comfortable. Bathroom was very clean. Safe area, and quiet environment.

Location Bed

We found hair on the "clean" towels, the elevators were all broken and the pool wasn't clean enough to swim in. The only positive was the front desk workers were very nice and apologetic for everything which was out of their capabilities. Not worth money.

Ice machine didn't work on the 5th floor 1 elevator out of service green water in the swimming pool grass needed cutting over all the property why are they running down this property? nice location

The mattresses and pillows were old and uncomfortable. The rooms were kind of weird, with strange angles and cabinets that didn't close properly. It was unclear how to find a channel on the tiny TV. The pool was closed, likely because of poor maintenance. The AC would cycle constantly, blowing cold air on the bed one minute, then nothing the next, so that it was impossible to find a comfortable level of covers (a common occurrence at cheap hotels). Breakfast was OK, but not kept as well stocked as some similar hotels I've stayed at.

Excellent

Location and cleanliness

Passable

No elevator, only one ic machine at 4th floor, dirty carpet, front desk help alot with info,

Staff were excellent. Too many amenities out of service and pool was absolutely disgusting.

The elevator was gross, the stairs smelled like weed, the ice machines in most of the floors were not operational, the outside was super dirty, the room were OK, the breakfast was OK. I won't stayed there again. The location was OK, but a vehicle had the window broken one day prior of my arrival, when I asked the front desk, he said that happened often in the area..

The breakfast could have had a fruit option if even just bananas. seven or eight cars were broken into in the parking lot overnight. the hallway carpets were nasty filthy and the hallways were dark

Very good

The breakfast could have had a fruit option if even just bananas. seven or eight cars were broken into in the parking lot overnight. the hallway carpets were nasty filthy and the hallways were dark

Both elevators were broken, there were stains on the sheets, they had to leave ear plugs on the bedside table because the highway noise was so loud. An all around terrible stay.

It’s close to the highways so there was constant noise. Only one elevator was working. The overall property needs some maintenance/tlc. There are several stains on the carpets and walls throughout the hotel. It was stuffy.

The convenience. It was close to a lot restaurants and other establishments we frequent The hotel room bathroom tub was peeling. Needed to be resurfaced. The trash was overflowing at the entry door. There was trash along the grassy areas where guests park. We moved because there was a plate of food and roaches were all over it.

The convenience. It was close to a lot restaurants and other establishments we frequent The hotel room bathroom tub was peeling. Needed to be resurfaced. The trash was overflowing at the entry door. There was trash along the grassy areas where guests park. We moved because there was a plate of food and roaches were all over it.

Exceptional

Everyone and Everything

Superb

Its was a good place for 2 nights, I was given the wrong room but still had the same bed so honestly it didn’t really matter

Exceptional

Nothing Everyone and Everything

Superb

Ice machine on first floor was broken and elevator was broken.

Las habitaciones estaban excelente, pero no funcionaba la pisicina, el desayuno le falto y los pisos de alfombra estaban sucios

I've had better stays - staff was friendly. However, I would not stay here again. Only the south elevator was working. Our door to the room looked like you could break it open. The shower head was broken. Breakfast was typical - but decent.

Exceptional

Free parking. Coffee plentiful. No fresh fruit.

For the price, it was a decent hotel. The room was in good shape, a nice size and the beds were comfortable. However, the property itself is kind of worn. It needs some fresh paint and new carpeting. My only real complaint is that only one of the two elevators were working and our room was on the 7th floor!

Exceptional

The pictures on expedia were not current! The facility was filthy. The place reeked of mildew and soiled carpet.. there were roaches dead in the hallways.. a pool that was brown… broken elevators and ice machines.. cracks in the wall .. broken faucets in the tub.. an air conditioner that showed what appeared to be droppings of some sort and a TV the size of a computer monitor that barely worked… and by the way this was the executive suite! I have reached out through many avenues including Expedia with no reply nor refund for this horrible experience.

Good

The grass was a foot high outside. The ice machine and numerous elevators were broken. The bathroom light did not work in my room. The carpet was torn and damaged in my room. The entire building was deteriorating.

It's in a convenient location. Easy access to main roads. The hotel is a little old but acceptable.

The property is not well maintained

The lady at the front desk was very attentive. A man came in and she made sure he was visiting a guest. I felt very safe!

The room smelled of old...

The room smelled of old urine.

The hotel is not as pictured — likely the photos are over 10+ years old. Only one elevator was operational on the far south end of the building. It’s not a ADA accessible building. The room was clean, but in very worn condition. The bathtub was stained, the vanity was detaching from the wall, the bathroom door was broken, and the shower pressure was weak. The refrigerator in the room was missing all the selves and had hair in it. The hotel sits along a busy highway, so rooms facing the highway had earbuds because it is constantly noisy. The hotel gym had missing equipment than pictured - the only weight machine was broken and the air conditioner did not work in the gym. The pool was green. It’s Texas, so lots of roaches outside in the pool, patio, and dog areas at night. Breakfast had the basics, but only dairy products were available. Parking was plentiful and shady spots available. There is only one entrance to the hotel that is open but it is not well marked, so getting into the parking lot is difficult (Google Maps will lead you to the wrong entrance). It’s a one way street and takes about 10 minutes to circle back to the entrance. All the guests I encountered were very friendly, respectful, and quiet. Given the condition of the hotel, this is more of a 2-star hotel. The base price is too high given the conditions. I would only recommend booking if heavily discounted.

Pool was green halls on first floor smelt like cat urine

There is no indoor pool as advertised, and the outdoor pool was cloudy and did not appear well maintained. The bathroom floor in our room had peeling remnants of old tub coating all over it, and the shower/tub combo looked extremely outdated and heavily worn. To make matters worse, there was standing urine and toilet paper left in the toilet upon arrival, which immediately raised concerns about cleanliness. The room also had an unpleasant odor, the TV remote barely functioned, and the desk chair was completely worn out with peeling leather exposing different colors underneath. My wife ended up leaving the property to stay with family because she was so uncomfortable. I only stayed because the reservation was non-refundable. Overall, this property is in serious need of cleaning, maintenance, and updates.

Pleasant

Liked the room size and the staff was friendly. Plenty of parking. Great location to the hospital in Dallas. The AC didn't work, the water was only luke warm and didn't get hot at all. Lighting in the room was very dim. Only 1 elevator worked. Pretty sure there was a drug deal or hookers going on in 1 of the rooms. The soap, shampoo and conditioner were mediocre at best and left your skin feeling sticky. Pillows were very flat and the mattress should have been replaced a long time ago.

While I was at this property neither of the two elevators worked. I had to walk up seven (7) flights of stairs to get to my room. The receptionist in the evening said I could have a late check out, but the morning receptionist refused to let me. Bad communication! The breakfast was okay. I would not recommend this hotel.

Exceptional

The location. Relatively close to the uptown area. I have to switch from the room due to a stinky smoking smell. I had a reservation for two nights and wanted to cancel my stay after the first night due to the smell but they didn't allow it.

Breakfast was fresh! Area was clean! Easy parking. Room was clean too! It was a good stay for overnight! Will come back!

Bad

The hotel is just ran down and not up to date. My hotel door was not opening with my card and the hotel was broken. I’m pregnant and we kept having to use the stairs. My bathroom lights were flickering so much. Breakfast was not great either. The stafff are rude. The ace was not working as well and the tv was broken and had a line going down the screen. The ice machines were broken

The hotel is just ran down and not up to date. My hotel door was not opening with my card and the hotel was broken. I’m pregnant and we kept having to use the stairs. My bathroom lights were flickering so much. Breakfast was not great either. The stafff are rude. The ace was not working as well and the tv was broken and had a line going down the screen. The ice machines were broken

Roaches everywhere but atleast the ones I seen were dead

Excellent customer service!! Kind & friendly.

Excellent customer service!! Kind & friendly.

Not great

Truck got broke into right up front, right next to Dallas Police Dept. Camera tower.. with security on duty.. Staff didnt seem to care and weren't helpful.

Liked the room size and the staff was friendly. Plenty of parking. Great location to the hospital in Dallas. The AC didn't work, the water was only luke warm and didn't get hot at all. Lighting in the room was very dim. Only 1 elevator worked. Pretty sure there was a drug deal or hookers going on in 1 of the rooms. The soap, shampoo and conditioner were mediocre at best and left your skin feeling sticky. Pillows were very flat and the mattress should have been replaced a long time ago.

Truck got broke into right up front, right next to Dallas Police Dept. Camera tower.. with security on duty.. Staff didnt seem to care and weren't helpful.

Every morning was the same breakfast some times hot or just warm the rooms were ok and parking was great the staff was great

Parking lot not safe ! I had my car broke in!

Find another place

Bad

Good

Not a clean place to stay.

One elevator was not working when i checked in. The next day both elevators were shut down. I was on the 6th floor.

Romeo at front desk was nice

I like how the sleeping area is separate from the 'living' space. Elevator never works.

Elevator never works.

Exceptional

Wifi doesn't work in the rooms, only in the lobby.

Stinks, filthy carpet, loud from traffic and people stomping around. Lots of unsavory characters in and in front of the bldg. Smelled like Lysol, filth and a weed dispensary.. Staff argued when I asked to cancel my remaining nights. Never stay at a LaQuinta again!!!!

Very poor

Breakfast was good. Room was nice. Did not have a working elevator for my entire stay. No working ice machine on all floors.

Breakfast was good. Room was nice. Did not have a working elevator for my entire stay. No working ice machine on all floors.

Very good

The main elevator was out of order. We were on the 4th floor & wanted to do laundry on 1st floor (2nd is the main level). The elevator went down to laundry, but you had to take stairs back up. Only 1 washcloth in the room. No TV remote. Highway noise all night long. Breakfast was luke warm at best. Would not recommend this property. Staff was courteous but not enough to make up for the poor condition of the facility.

Very close and convenient

Room not serviced , dirty bathroom and sofas

This hotel is pretty dated and in need of repairs but it was adequate and the bed was clean. One elevator was down but the other was working so not a big deal.

the location was great. not too far from activities and food. nice staff as well! very very very poor cleanliness. not cleaned at all. upon check it there were bugs and old dirty q-tips on the floor. just not clean at all. very uncomfortable.

the location was great. not too far from activities and food. nice staff as well! very very very poor cleanliness. not cleaned at all. upon check it there were bugs and old dirty q-tips on the floor. just not clean at all. very uncomfortable.

Pleasant

elevators were out of order. There was no housekeeping provided. Requested towels/toilet paper then they ask me to go pick them up at the front desk and when I went they said it would be more than an hour before they could provide, The hall ways and reception area together with the dining area were crowded and very noisey because there were several i gues what was highschool atheletes staying there. I would have liked to know this information and would not have stayed there.

Pleasant

That no one was being noisy on the 6th floor There was hair in the bath tub There was a broken glass under the bed from a bottle

That no one was being noisy on the 6th floor There was hair in the bath tub There was a broken glass under the bed from a bottle

The location The noisy hallways of people slamming doors and walking the halls all night.

The location The noisy hallways of people slamming doors and walking the halls all night.

Exceptional

Very good

Noisy at night I had a ranting screaming woman in a room near me and nearly called the police because it felt like she was targeting a younger person in the room with her. Two nights of that. The hotel staff were great and helpful . It’s close to a shopping center that is mostly restaurants so that’s a positive but consequentially it’s noisy

The elevator was broken. Trash was everywhere and the trash bins were overflowing.

The location to the event we were attending. It was disgustingly dirty. The hallway smelled like dog pee. Our room was not properly cleaned. The bathroom light over the mirror had no way to turn it on. When showering I was standing in water over my ankles. There’s more!

breakfast was good. nice choice of food. fix front elevator

The location to the event we were attending. It was disgustingly dirty. The hallway smelled like dog pee. Our room was not properly cleaned. The bathroom light over the mirror had no way to turn it on. When showering I was standing in water over my ankles. There’s more!

fix front elevator

Frig frozen over, no Kleenex, elevator service down to only one working elevator, only working ice machine was on lobby floor.

Close to MedVet Dirty, looks like extended living ppl. Staff rude

Not clean, sinks were plugged and elevators didn't work.

Delicious breakfast and wonderful staff. Excellent stay!

Property has not been updated. No USB or USBC plugs. Tv is small and only has about 20 channels. Bathtub had been painted and paint was peeling off so it was all over my feet after taking a shower.

Location Smelled very bad and nothing like what the reviews rated. Elevator was not working and we were on the 5th floor. Hotel seems to be antique.

Very noisy at night feel like i was sleeping on the freeway

Location was good and affordable Water was not warm enough and could hear doors slamming

The room had a musty smell. The Hotel needs a major upgrade! The room had a musty smell, the AC made a noise, which kept you awake at night. The refrigerator was dirty. The furniture was rather worn, scratched, and the couch had issues when you sat in it.

The room was nasty . Some kind of wetness in an area on the carpet . There were long hairs all over the bathroom floor , Short hairs on the vanity . Carpet was dirty . The staff tried , but we were called an hour after we went to sleep for someone else’s DoorDash order . We did not stay for breakfast . Parking was close . But as we were leaving the 1st floor side door , there was a vagrant sleeping on the floor inside next to the door that was supposed to be secured and locked .

Lujo

It’s a cheaper hotel but in a good and safe part of town it’s worth the price and includes a breakfast.

I spoke to several staff members who were visibly unhappy about something according to their responses. I walked out to the pool and counted 10 empty beers cans that were actually IN the pool.

?

VERY DANGEROUS SITUATION - Beware of this hotel. When we checked in, we were given a key to a room that turned out to be occupied by a homeless man, who came to the door in his underwear. The staff said they had no knowledge of him being in the room but said there was nothing they could do about it. They were not at all surprised, which gave us the impression this is a frequent occurrence. They simply said the rooms "are very easy to break into". The staff said there were no other rooms available for us, and so we had to find a different hotel. Very dangerous. Do not stay here.

I was staying on the first floor and there was a 3 chime beeping sound that would go off every 40 seconds. Not sure if the ear plugs that were provided on the bedside table were because of that or because my room was on the first floor. It was extremely distracting and made it hard to fall sleep. If I hadn’t gotten to my room so late at night, I would have asked to switch my room. I spoke to a person on the phone about it the next day and she didn’t seem to concerned about my complaint.

Elevator broken had to walk up stairs to room

Bathroom needs remodeling. Bath tub peeling

We were very pleased with the lighting in the room. Lots of lamps and overhead lights. The bed and pillows and bedding were great. But best of all was breakfast. We were surprised to see bacon and scrambled eggs along with the usual hotel breakfast items. The price was very reasonable. The refrigerator was larger than must hotel refrigerators and had a microwave also. The furniture was not modern but in good condition. We had two night stands which I find uncommon in many hotels. There was no hand lotion but the rest of the usual amenities were in the bathroom. It was a handicap bathroom with a large walk-in shower with a shower chair and several shower heads at different levels. Very impressed with the shower.

all good - very professional staff

Bed was extremely comfortable. I also enjoyed the exhaust fan in the bathroom a rarity pin todays climate. Location even though it's right off the expressway. I passed the driveway twice.

Good

Everything was excellent but the elevator was broken and ice machine other then that staff was great

Parking is not safe. A car window was smashed and gone through. The police stand and the signs in the parking lot arw a big clue. The breakfast was rubbery eggs and limited on choices.

Sanitation was an issue and the elevators did not work.

Breakfast was nice and fresh, cafe area was exceptionally clean. There were not many guest? The room was clean as were the halls and lobby. Istayed here 3 years ago and the outside was in much better condition. That may be the reason for the low occupancy.It was well worth the79.00 . I did not sleep in the bed so i cannot comment on that. Ibring my own chasis lounge chair fromhome when i travel. It is like sleeping in my recliner at home. No bugs, no lumps,goodnight sleep. If im travelling with my lady ill spend the extra money and get a nice place to bump and grind.

The floors were nasty in the hallways

Everything very bad, unsafe, short circuit in the room, all bad smell, bad treatment

It was close to the hospital and easy to find There had been some work in the bathroom and paint flecks on the floor. There was also an occasional when The fan and light in the bathroom would flicker off and on

Area

G lot tells you all you need to know.

Breakfast was good and staff was nice.

Breakfast was warm and plenty. Parking had some issues of breaking into cars

Highly recommend! Clean, quiet and friendly staff!

Stay was great

Dirty towels, noisy room, indifferent manager

I checking in and checked a few hours later. The place was run down, out dates, smelled. The pictures on line did not match the photos on hotels.com app. One broken elevator, ceiling texture falling off, everything needed to be painted inside and out. I should have known when I pulled up in the parking lot when I a police tower with cameras was set up in the parking lot this wasn'tthe best place. I told the front desk that I found a better hotel and I was checking, he didn't even offer any type of refund. I will never stay there again and I may start using another hotel search website.

Good

The elevators and the ice machines were broken for one. We had to use the stairs, which was a bit challenging for my daughter who has mobility issues. Also, our room was not clean. There was a tobacco packet stuck to the wall. There was stains on our sink, also cobwebs, etc. our bathroom light was partially out. Really not acceptable. We have used this hotel for years and this was the worst day we have had. We will not be coming back.

Nice people

Very convenient and nice

T

Terrible conditions… the property it self is ran down. Definitely not kept up with. There’s crackheads everywhere. They keep the doors propped open with rocks so that their people can come in and out when they please. The elevators are broken so you have no choice but to take the creepy stairwell. My window had huge holes in the screens where it appeared someone had climbed through at some point. The room smelled terrible and the door frames were sketch. There was a gap in the door and the lock where it appeared maybe someone had wedged something through before to enter. Do not stay here.

The lobby was full of prostitutes. The property was dirty and disgusting. The bathroom vanity was broken. Overall, a terrible experience Just stay away.

I knew the hotel was old I didn’t know some places in the bathroom were uncleanable. Both elevators went out and I had to walk down three flights of stairs. I have a lung and heart condition along with rheumatoid and degenerative arthritis in my back and hips. I left.

Perfect

Rooms were not so clean. Elevators didn’t work so we had to use the stairs 4th floor going up was not fun.

The room or the hotel is right next to the road. Or highway. You could hear the cars driving by. And was terrible the windows is not sound proof at all.

Para el precio edta super bien cerca a todo , centro comercial a 1 minuto, restsurantes a un paso , freeway al lado , muy cortes el personal del front desk, y del breakfast, un millon de gracias

Enjoy the stay

The room was clean but the hotel shows its age. The staff was friendly and the breakfast had lots of options. The only issue we had was the highway noise. Our room was on the 7th floor facing the highway. They provided earplugs that should have been the first clue. They did not help. Highway noise pretty much all night. Motorcycles!

We had a good stay and happy with the service. Everything went better than expected. Would come back definitely.

the elevator was not working

The propert could use some sprucing up.

The hotel is very dated. The walls and doors are scuffed and dirty, and the carpet looked dirty.

We weren't able to stay the night and had to move hotels after just one hour due to road noise and itching terribly when laying down on the very uncomfortable mattress.

This place was disgusting! I was greeted by a smooshed cockroach in front of the front desk 5 seconds in to my stay. The elevator was not working and was not told by the front desk person even after explaining that the elevator will take me down to the first floor but must use the stairs to come back up. The place smelled gross and everything seemed dirty and stains were everywhere- the door, the carpet, etc.

Clean staff but not that friendly

there's a giant police tower in parking lot.. actually ridiculous

It smelled

Location is good- rooms facing the highway are quite loud- they supply ear plugs- so as for a non highway facing room. The shower was a tiny hand held with terrible water pressure and a max temp of warm. Tub was clean but very scratched up. Room smelled damp.

Cked in late.started to wind down around 12am.. pulled back bed covers , an discussed at what i saw.. The sheets had a 10 inch circle of blood , totally from a woman's period. Plan a simple i pulled sheets off went down stairs to show them and complain. The guy at the desk acted like nothing was wrong... i axked for full set of new clean sheets. I told him i have photos and will be down tomorrow to speak to manager... Went down early spoke to a young girl at desk, told her what happened and how discussed i was , and i will be cking out. And to cancel my next nite reservations.. to top it off i don't think she even sorry..

Trashy, dirty room, dirty sheets, smelt like mold and must. Other tenants high in front lobby

The breakfast was the best we had in a while!

needs to smell better

Clean room and nice staff. Only small issue was that the fridge made a noise all night and one of the elevators was not working

Property and hotel are fine however it's the second time I stayed here recently that the elevator wasn't working and there was very little hot water if any at all. Also found three bugs in the room. I was on the ground level so they really could have just wandered in from outside and not because of the hotel being poorly kept. Place's always very clean and staff is always friendly. I had come down to ask about the hot water but there was a person at the desk that needed a pretty extensive amount of help, it was taking a really long time so I just decided to deal with it and went back to my room.

Elevator was out of service and there was a large stain on the carpet of our room but the stay was nice everything else was clean.

First, the positives. The room was clean and kept up and the staff was friendly. Sadly, not my best stay on my many trips to DFW for work. The noise was to be expected, given the location. The hotel actually proved earplugs in the room lol! My biggest gripe is the air conditioner wouldn’t quite get cold enough for my liking and the water in the shower was no where near hot. It was warm enough to be “not cold”, but definitely cool enough to be a jump in and jump out situation. All-in-all, very minor inconveniences, so I would be willing to come back. I just hope the water heater is turned up and ac is serviced before my next stay!

Elevators were not working

Yes

Hotel smelled like urine so did the room. After a 5 hour drive and it already bein midnight I stayed. First thing in the morning I asked for a different room and was given a room on the 3rd floor. We could access the elevator from the 1st floor. I asked for a refund and checked out. The front desk attendant was Kendra , she was VERY RUDE!!!

decent room

Christine the manager practically grabbed a Coke from my hand because I wanted to go set my bags down before I paid for my Coke from the sundry shop! I was booked in for several days and it’s not like I was going anywhere. I don’t know, it seemed a little excessive. Anyway, it was a great stay overall and the location was perfect for me. I’m in med sales and spend too much time in hotels!

Only one elevator work. Water in bathtub wouldn’t turn off.

Very clean, accessible and very nice staff.

staff was nice for the one time i interacted with them during checkout but this place was not the best.

Clean and break fast is good

Checked into a room with an unmade bed, bath tub full of water, no towels or soap. We were moved to a room with an a/c that sounded like it was about to fall into a pile of parts. A worse than disappointing experience.

Everyone was so friendly and helpful .

A few bugs in the room.

Staff us pleasant and helpful

Breakfast was good. The room was nice.

The staff was courteous.

Everything was broken. Also mold in rhe fridge. Wouldnt recommend

Needed to prepare for a 12 hr clinical. Very nice and clean with desk, fridge and microwave. Took the time to eat breakfast. Will be booking again due to traveling back and forth.

the room stunk and all of my belonging now stink. there were little black bugs in the bathroom

Roaches in the bathroom, Not having shampoo, hair on the bedsheets, extremely poor breakfast and non hygienic BF area. Very bad experience and stay out if you can. There are better options nearby

Great clean room

Roaches on the walls and floor. Hallway lights were out or dimmed, trash in the hallways, very noisy because it was right off of a major freeway. Very gross.

It was in extremely poor condition. I'm pretty sure it was being used to house people during the freezing weather. I couldn't check out fast enough. If this is normal for LQ I'll not stay in another.

Some people broke the glass of my car and stole my belongings and the hotel did nothing, they told me they couldn't report the theft even though my car was in their parking lot.

Only one elevator in the facility was operable. You had to go from the extreme front of the facility to the far back to get an elevator that was in working order. We were on the 6th floor and my husband is disabled so this was a real problem and the stairs weren't a option. There was no working ice machine on the sixth or fifth floors so the closest ice was on the 4th floor. The room needed work on almost ever thing from the loud rumble in the a/c system to the worn paint. The couch sounded as if it would fall down when you sat and the desk chair and corner chair were extremely worn. There was no mat to make the bath tub safe to shower in. This hotel is badly in need of a total rehab. I was there during the extreme freeze and employees parked their vehicles under the covered load and unload areas which made it difficult to get in and out especially someone using a cane on ice. There were back entry doors which would have put us closer to the room but were told those entries were unavailable to use. The staff we interacted with were pleasant which is why I gave it an extra star in the rating.

Great room

The hotels alarm went off at 8 am and they could not figure it out. I had a flaming headache from the beeping and had to check out immediately without being able to shower. The hotel needs to update their alarm system, because the firefighters couldn’t figure it out. I should get reimbursed for those morning hours.

Staff was great. Rooms were ok.

No homeless people just walking in eating breakfast no one at front desk EVER...they were around the corner in a office cars got broken into while there they acted like it was a usual occurrence. Cleaned glass up hours after in parking lot. No security at all ...

Wifi didn't work in the room

I tried to point out that we are paying for breakfast and the staff argued that no it is free and I said nothing is free in life. She made me seem like the bad person because I think the breakfast should be clean and safe. The staff was awful. The floors were dirty. There was mold in the rooms and the doors to the bathroom were coming undone. The fridge did not work. The elevator was broken.

We drove 5 hours to show up and our room wasn’t r

Old hotel but the staff is friendly, rooms are clean, great price for central location in Dallas.

5 vehicles broken into, including mine. My belongs in my vehicle were stolen, worth about $1000. Plus my glass damage as my window was broken. Kendra who works reception is VERY rude! She did not care one bit had an attitude and didn’t want to call her manager Cristina because her manager was sleeping! Do not recommend this place at all!

Staff very friendly, room was well kept if a little dingy in the corners. I do have to mention I saw at least three cars had been broken into overnight - so lucky we were not one of them.

Clean room, but light over mirror wouldn't come on

First room had cockroaches. Second was ok

The room is exactly what I expected it to be. The housekeepers need room inspectors to come in after them to make sure all hair is completely picked up, I found a lot a hair on the bath towels. I use to be a housekeeper for Marriott and that's 1 thing that our supervisor did not tolerate seeing hair on anything. The breakfast was just a big sized waffle shaped like the state of texas and besides that is was muffins and juice and cereal and eggs nothing more than that. No meat at all. They have Bible in the drawer besides the bed, which I am glad they did haven't seen a Bible in a room in a while. My stay was enjoyable.

No fruit or meat. Just waffles, cereal and oatmeal. Only apple juice. It was clean. Nice staff. North Dallas

The hotel’s location was not ideal, and the entrance was difficult to find. The hallway lighting was very dim, which made the property feel uninviting. Inside the room, the curtains were stained and did not appear well maintained. Overall, the experience was disappointing, and I would not recommend this hotel based on my stay.

The staff was very rude. It was a young lady and what seemed to be the manager and older guy, Unfortunately it looked that both lacked people’s skills and have no customer service etiquette. The water pressure in the shower was super low, the water temperature couldn’t be adjusted. The hairdryer was broken. I reported that and nothing was done. The elevator wasn’t working when checking out had to use stairs when taking luggage downstairs. The hotel looks deteriorated it definitely needs some remodeling. I had previously stayed in this hotel multiple times but I will think twice before booking again here.

Ample, safe parking.

Super clean room, quiet. Check in was fast and easy

Best check in ever!

The hotel was dirty— lots of deferred maintenance — one of the two elevators was broken, the second one only partially functioned; the ice machine on our floor had a sign on it that it was “temporarily out of order” that looked like it had been there for quite a while; the front desk person who checked us in did not tell us that there would be no housekeeping unless we stayed 3 days, and overall the same person checked us out as well & came across as very dismissive. Perhaps she could benefit from customer service training or find job she would enjoy more.

there was nothing remarkable about the check in

Love

My room had roaches. Also, oir rooms had no small wash towels only 1 per room with multiple guest in it. I asked for mpre and I was told by the clerk that they didn't have enough for the hotel. Mattress spring kept digging in my back. The kids room had mold growing in the corners in the bathroom. Never staying at a hotel again with this type of ownership. It is common with property upkeep with these types of owners.

Too much noise, awful smell as soon as you leave 2nd floor, elevator smells awful as well, 1 elevator out of service

This property needs a lot of works it's dirty mold and the couches are dirty with mold on them the tub has mold the ceiling needs to be placed the icebox is full of over frozen ice inside people are smoking marijuana and cigarettes in the hotel it's so bad there my kids had bugs and white stuff in there layout bed they had to sleep with us this place need a lot of work only one luggage cart it's so much going on and need fixing back I will not be staying here ever again this place use to be nice don't know what happened but it's not kid friendly with all the smoking and really bad for people with sinus problems

Door key, 🛀 bath,308 so bad

Staff was not helpful. Ice machines were broken. Elevators were broken. Bathtub had a huge hole where it was broken and terribly patched. Hotel had a smell.

Staff was helpful and very kind.

The lady at the front desk was really rude. She was rolling her eyes because I asked to check in early. Even though I was charged an additional $50 to check in early she got frustrated and said it’s your money to do that stupid thing. I asked if I could be on a higher floor and she just sai

Bed mattress was broken down and wore out.

No security. Several vehicles got windows broken including mine.

Property has roaches really bad

The facility needs a refresher

It was fair

Yes

Don’t stay there! My car and others people got vandalized in the parking lot. It’s a unsafe please

The hotel was dirty. Almost the entire lot of vehicles was broken into. No word from management about it until almost a week later. I WOULD NEVER recommend staying here!

Staff was great, but they had roaches in the rooms. I was in the shower and a roach came out of the shower handle. They changed my room but that was still gross

The staff were courteous and the stay at the hotel itself good. There were however, a couple of cars in the parking lot broken into that night. I was surprised because this is generally an ok area.

Right next to the highway. The hotel provides you earplugs since it’s so loud.

The else was they broke into my car and several other cars ended us costing me quite a bit

Yes

Excellent check in, the staff member who helped me was very friendly, prompt, knowledgeable, helpful and accommodating.

Roaches everywhere in the room

Three cars had windows broken and cars were broken into. This apparently happens on a regular basis.

Very dated hotel. Carpet needs good cleaning or replaced. Bathroom doors fold and don't fully close.

Yes

This is our second time staying on this property and will be our go to choice from now on. Check in was quick and when I asked if there was any coffee or if it was just for breakfast, front desk employee insisted on making me a fresh batch instead of making my own in my room. This time we got a room on the highway side and there were earplugs on the nightstands. Luckily we did not need them.

Room was good but the facilities are older and need upgrading.

Hotel is soooo dirty!! Walls and carpet are black. Very old and outdated tv. Free wifi is horrible. Could not connect and to pay 5 extra per day to use internet. Staff seems unavailable and never there.

Room had a smell, otherwise pretty ok

The bed was clean but there were pest (roaches) in the closet and bathroom. Room could have been cleaned a little more. Microwave was old and discolored on the inside. Old, tart smell. Staff was pleasant, parking was easily accessible. Well lit parking lot and common area was very clean and quiet.

Staff was excellent My former stay everything was clean and the bed slept good and staff was wonderful as usual. I didn’t complain I just took a bath at my son’s house I slept sideways at the foot of the bed and had a good stay. I went to Denny’s for breakfast but Laquita’s breakfast is always satisfying. Thx 4 asking

This hotel was not as marketed. Parking was easy, but very concerning when numerous cars in the parking lot had broken windows with bags over them and there was glass all over the ground. My car was not damaged while parking there on a week night, but I was certainly concerned. The hotel is quickly falling into disrepair. The door to my room was damaged and you could see through a rather wide crack into the hallway. The pool was closed, even when the front desk clerk specifically told me it was open. I would not choose to stay here again with numerous hotels available on the same street.

this place needs a major makeover. It has bad maintenance, paint on carpets and otherwise not being reinvested in...

Large gap at door with light coming in. Room keys lost coding everyday, they could be near technology, pool was not open, pillows were flat and uncomfortable. Location didn’t feel real safe. Breakfast was good.

I DIDNT GET BREAKFAST THE ROOM WAS OKAY THE PARKING WAS OKAY

I stay here for convenience

The parking lot wasn't at all safe. My vehicle was broken into.

Dingy in places, needs obvious upgrades but overall okay.

Common areas are filthy, the carpet is disgusting and the walls need paint. Doors to the outside need to be replaced. Property needs serious updates. Outside patios were not kept up. Staff was friendly and accommodating.

Stayed here because it was cheap and regretted it. Lobby is very nice and clean but killed at least 10-15 baby roaches in our room. Breakfast was very simple. Carton eggs and pre cooked bacon, waffle maker, toast, cereal and some muffins and fruit. Would not stay here again.

RAT INFESTATION!

I enjoyed my stay. The staff was very courteous and kind. The room was clean and the air conditioning worked great. My only complaint was the shower. It was a handheld sprayer with VERY low water pressure. Please update the shower head. Thanks

The staff was super friendly and helpful. Would definitely stay again

Noise was another major issue — heavy traffic right outside the window made it hard to sleep, and the walls are thin enough to hear everything from the neighboring rooms. Getting to and from the property is also awkward; even grabbing food nearby meant looping under the freeway and back around, which was frustrating. On the positive side, the front desk staff were friendly and having a fridge in the room was convenient. Unfortunately, that’s about the only highlight. Overall, not a very comfortable stay. stay

Room was full of roaches

Bug crawling on the bed. Took a video. Then the room smelled like dog pee. And the carpet felt wet. (Room 115) the furniture was old and coming apart.

Staff was nice and friendly! Other than that the elevators either wouldn’t work or were too slow but other than that a great stay!

The beds are not good and bathroom it want clean

It smells really bad. It's in very poor condition. And I heard from other people who stayed there that there were a lot of rats outside. They decided to show me photos, and there were way too many.

It was a place to sleep. But it is horribly unkept and maintained. The floors are stained, walls damaged and everything seemed to have been given a landlord special to be “fixed”. Price is nice but getting what you paid for I guess.

The landscaping was non existent. The exterior was decaying. Dirty carpet in halls

The room was clean & looked like new rugs. We found we like hotels with no rugs, they always look dirty. Make the hotels look not kept up. Change to wood floors. The outside around the hotel needs cleaning, this also doesn't give a good perception of what the inside looks like.

There seems to be no care of the grounds. Tall weeds around pool, no grass. You can see where there was some once, perhaps with a different owner..

My room smelled like cat pee

Great

But the musty smell was horrible

Its an older property and should be renovated. Rooms are very roomy but outdated. They really need to adjust where you enter the property. When you exit the freeway, you need to be very careful to swing all the way to right immediately to enter through the back gate if it's open, otherwise you'll need to circle back and its a long way to circle back. Otherwise what we did was to take one exit early, which solved this but your GPS won't tell you this!

Everything was really nice but we had cockroaches the last night that was not cool

Loud, rooms facing freeway felt like windows were open. Room carpet was dirty bathtub was dirty!

This is an old property that desperately needs renovation. First room didn’t have an inside safety door stop, second room lock didn’t work, finally on third try got a decent room. Hallway carpets were stained/dirty.

Good

The room service never came to clean our room when requested and there was roaches. I don’t think I’ll be coming back to this franchise.

Very nice and confu

Friendly staff but the property is a DUMP! Poorly maintained grounds and building. People smoking marijuana at the pool too! Won’t stay here or any other Wyndham property in the future.

We had a 1& 3 year old. They put us on 4th floor, dark hallway and dirty carpet. Room had earplugs on table, thought it was weird but then tried to go to bed and figured out why. 1 & 3 year old do not wear earplugs. UP ALL NIGHT due to the highway noise, found 2 baby cockroaches in our bathroom and then when we decided we were not going to stay another night, we checked the bedding to make sure we packed everything and my daughters sheets had blood stains on them. Sheets were washed but had what appeared to be blood stains. The elevator was dirty. Just not clean. Very disappointing for a La Quinta. They did refund our 1 night we did not stay after calling multiple times. WOULD NOT RECOMMEND.

Roaches in the room and dirty mattresses. Horrible smell

The hotel needs to be renovated. The a/c is moldy, hotel and rooms need a renovation

The room was dirty, tv’s didn’t work, my car got broken into literally right in the parking lot , so of course I asked about the cameras & to see what I needed to do to obtain footage. they were no help. Actually All the staff i experienced during my stay were extremely rude except the young man that was there when I checked in that evening. This type of service & quality is ridiculous for the price of these rooms. Just wow

Staff was friendly. Room was clean. Mattress was comfortable. Breakfast was good.

Trust the bad reviews. I travel a lot for work and have stayed at other La Quintas with no problems. We should have not had our experience especially for the price. Place was dirty. We couldn’t even shower but started getting ready for bed when roaches started coming out and bugs crawling IN the bed. Plus area seemed unsafe. We observed car window glass in parking lot. Possibly worst hotel experience I’ve ever had.

As soon as we walked into the room there were roaches, smell in the rooms and hallway. Receptionist was friendly and gave us another room but that room was dirty as well. Mattress were stained, room smelled.

Was clean and staff polite. The room was clean but the highway traffic noise was horrible all night long. When we arrive the window was ajar and we had to slam it shut to lock it. Otherwise there were no issues.

Hotel eas in need of facelift. Carpets were worn out and there was evidence of roaches in the first room we were in. Staff did put us in another room. This room was clear of bugs.

Fast check in, people polite, very clean.

Right off the highway . Wasn’t to much food in the area but Dave & busters couple minutes away was a clean room.

I love it everything

Everything was great BUT we seen multiple roaches. The living room smelled a little musty. Breakfast options were good.

We arrived late and left early so we didn’t spend a whole lot of time at the hotel. For what we needed, it was comfortable, clean and is recommended to other travelers.

Decent hotel. The ac worked good, the bed was comfy and the tv was set up so i could plug in my own devices. But seemed in need of updates. The bathroom fan was connected to the light swith, not bad just kinda of annoying in the night, and the bathroom and mold/mildew stains on the caulk and the tub was peeling

Checked in 9/25/25 the blk lady with glasses checked me in, gave us room 408. When we went to our room, there was roaches all over. I called downstairs and told the lady that there was roaches in the room and she told me to come back downstairs to get a different room so then I went downstairs and I asked her was a roaches all over the building and she said no there is not roaches in every room and that there was a note on the computer saying that there were roaches in room 408 and 409 so she gave us a new room and now we are in room 304 I go in that room and there are roaches in the bathroom at that point. I left the hotel earlier than I was supposed to and no one was at the front desk so I could not tell anyone about the roaches on the third floor, but if there are roaches on the fourth floor and the third floor, then that means there are roaches in all of those rooms not to mention the bed was hard as rock. I did not get any sleep the first night I stay there I will never go back to that hotel ever again, and I am going to dispute the charge.

Several vehicles car windows were broken into. No security guard on duty.

Friendly and comfortable

Seen a roach crawl across the wall, I’d stay far away

Comfortable

I'm here for medical reasons.i have to be back on Sunday to Tuesdayi for medical appointments at the neurology clinic.

The bathroom door in the room we stayed in was coming apart someone needs to fix the door the bathroom sink is old the tub needs to be replaced

A man had just had the window of his truck broken when we arrived. They need security. The lady at the front desk made the whole stay beautiful. Very kind. The rooms reminded me of a hospital room. Pretty sure it was a hospital. But nice

We were limited on time or else we would have canceled and gone somewhere else. The location was great but the place was so run down! I will definitely do my research next time and not stay at a pet friendly place, a dog literally peed on the hallway carpet and the owner just kept walking. It was terrible!!

Tub was clogged would build up from water from shower

Reserved a room with a king size bed but was given a queen size. But by the time I noticed it was late and ready for bed. Other than that can’t complain for a 1 night that I didn’t want to drive in traffic in the morning for a doctors appointment.

Came to stay and the place was uncomfortably dirty. And had the nerve to charge $75 fee Incase I messed it up or left it dirty

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Saw a few roaches. Hotel not equipped for Autism needs for sensory sensitivity kids

A nice hotel in the Dallas North Central area, staff is great. Never had a negative experience here.

You couldn’t program thermostat in room to go below 65 degrees, and it was burning up in there at night. We had it set as low as possible and there’s no way it was actually 65 degrees in there. Couldn’t even sleep with the comforter on the bed it was so hot. Also, the noise from the traffic/highway was insane. It sounded like the bed was right out on the highway. Will never stay there again. We also found 2 bugs in the bathroom crawling around.

Loved my stay.

Good value for area

I loved the place and staff.

The clean hotel, the comfortable beds, the very good service, the hotels.com app is terrible, super bad service, the worst, I will never use it again or recommend it.

The room did not look anything like the single picture of it that was available on the website, there was dried vomit on the carpet by the desk, water stains on the wall by the elevator, and a crack pipe in the stairwell. I booked the room for two nights but left after just one because there was no way I was staying at this hotel any longer.

The staff was very nice and helpful. The hotel seems older, but they have kept it looking nice. The pool is outdoors, but out of view of the highway/parking and fenced, so it feels private. Even though the room was clean... we found a few roaches... we reported to staff and she immediately called pest control.

Property smelled like marijuana and tub was peeling. Didn’t spend the night

Even though it wasn’t the best place to stay, they refunded all back to me due to the conditions of the room.

When we first arrived, the staff was very friendly and helpful and registering online made it a smooth check in. As we made our way to our room we saw how the place was pretty old and run down. Thats not what I'm use to seeing when staying at a La Quinta Inn. I was pretty disappointed with my room, it was out dated and smelled like cigarettes when it was supposed to be non-smoking. The AC didn't work that well, the carpet was sticky, there was no blow dryer, no extra towels.The elevator didn't work properly and the breakfast was okay. I was not impressed with my over all stay and will not be staying here in the future. It wasn't worth the price of my three day stay.

Carpet wet inside room. Room smelled

Overall the hotel is nice and clean but trash can was overloaded most days.

Clean Room, Breakfast

Dirty. And had bugs

Pool was green, bugs in rooms, dirty bathrooms, mildew smell

The ADA accessable door on lower level did not work from outside. We were almost forced to go to the main door after hours, a nice couple inside let us in. Glad we weren't jewel thiefs. Pool was not kept up and out of service. Free ear plugs on the pillows instead of mints. Seriously, free ear plugs were in the room due to noisy interstate right outside. Trees at the exit of the hotel created extremely hazardous issues with seeing oncoming traffic, 75 to 80 percent obstruction of your view.

The room was disgusting. Dirty, lettuce on the floor in bathroom and body hair all on the floor and tub. Room musty and mattresses terrible. The staff was wonderful and the breakfast was good. That’s the only nice t

We had stayed at this LQ a few years ago and were very surprised how old and run down the room was. I would not recommend if you are a stickler for clean room. It isn't the staff's fault, the carpet and room fixtures are so old and probably can't be cleaned anymore.

Bad location next to major freeway. Scary and dark open parking lot around and in front of Hotel. No visible sign showing name of hotel. Nasty electronic entry door, to lobby, dirty carpet and dark hall on 6th floor, pool and pool area was not inviting. Inside room was noisy due to loud traffic noise. Breakfast in morning was poorly presented with minimal choices. I would never stay there again no matter the price.

Great

Car was broken into. Hotel was dirty.

All was good until I turned on the lights and was greeted by cockroaches small and large of multiple types. Stilll have not received my refund either as I was supposed to. Will probably never use hotels.con again.

Asked if I wanted a handicap room

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I have stayed at La Quinta hotels for years. This hotel was in an ideal location for my outings. However, the halls were not clean and carpet showed excessive wear and tear. My room was exceptionally clean, but there were roaches on two occasions. I liked how I was able to keep the room temp cool, but the refrigerator was so cold my veggies and yogurt froze. The staff was amazing and that's why I overlooked the other issues. I believe I still got the best of this hotel stay and was largely impressed with my Texas-shaped waffle.

**Aged Facilities and Safety Concerns** The hotel's age and lack of renovation are noticeable, but it's the safety concerns that are the most pressing issue. We checked in on Friday and on our Sunday night stay, at least six cars were broken into, with one truck having all its windows smashed out and its contents scattered across the parking lot. This is unacceptable and a major concern for any traveler. **Staff Awareness and Lack of Action** While the staff was friendly and accommodating, it's clear that they are aware of the issue and take steps to cover it up quickly. By 9 am on Monday morning, after all the cops and evidence of the broken glass was gone. However, we noticed broken car window glass and empty beer bottles on the way to our car every morning beforehand, suggesting that this is a recurring problem. The solution to this problem is straightforward: installing surveillance cameras and a patrolling security guard would go a long way in deterring future incidents. Unfortunately, it appears that the hotel is not taking adequate steps to address this issue, leaving guests' cars vulnerable to theft, even in front of the reception area. We checked into another hotel across the highway, less than 0.1 miles away, and were not the only guests to do so due to the safety concerns at La Quinta. This should give you an idea of the level of concern among travelers. Based on our experience, I would not recommend, pictures are misleading

First night as I went to shower, there were tiny roaches in the tub and on the bathroom floor, was a huge hunk of someone's hair. The second day, the shower did not work and had to take a sponge bath. For the money I paid for the second night as I used points the first night, was not worth the price.

Staff are nice. Only 2 machines work even there is 6 floors. The room is clean but it look old, need improvement.

good stay

Nice stay and good price. The hotel is very clean

The place was dirty and needed upkeep. It’s an old hotel. Cleaning walls and fixing broken doors would be great. My room was decent, the bathroom needed to be updated the door needs to be replaced. Otherwise the night staff was nice.

Romeo at the front desk was so polite, helpful and courteous. I haven’t seen this type of customer service in years. The beds were comfortable and the unit was very clean.

Everything good

Property is great for the price and convenient to everything in the area. The only bummer was that one night about eight cars in the parking lots were broken into, and I asked where the security guard was, and was told they don't have one on the premises. That didn't seem okay to me.

The rooms were not clean they stink like old smoke house the carpet felt damp when you walked on it the room was damp all the time especially if you’re turning the air down there was serval cars broken into one on daytime sonn m e people windows were busted out just horrible this is not a place I would ever stay again.the ladies at the front desk Lesa there were very friendly and helpful with places too go.the Ladie on nights complained how she dose not feel safe sometimes just the pool area was terrible bad experience overall.

There are cameras, but no one is watching them. If so I would.think they would have called cops while it was happening. We got small papers that they where aware of the break ins on our windshields. We stay on the 2nd floor , same as the check in desk. We had people playing loud music, talking loud in the hallways till sometime after 1am. Leaving for a medical apt to see your car window shattered and car ransacked, just puts a bad taste in your mouth.

The whole place smells!

Great location with friendly staff! The property however is in need of a facelift. The 5th floor hallway was dark and the elevator was quite dirty. My room was spacious but well worn. No room safe

Clean

The breakfast was great! The beds were comfortable

It was a nice stay

I definitely wouldn’t stay here again. We had gotten a non smoking room with a king bed for me my husband and 3yr old and the moment we entered the room there was a heavy cigarette smell so we let them know before settling in, they gave us another room but I’m pretty sure that one was smaller than our original room. We found a live roach and a few other bugs throughout our stay.

Super bad experience. My car and more than 6 other guests had ours vandalized. The windows on the passenger side were broken, and the hotel didn't take responsibility for the damages. They told me it wasn't the first time the owner or the manager had done anything about it. It's normal for them, and they hide behind the excuse that they signed a document stating that they are responsible if something happens.

My vehicle was vandalized. A window was broken out. I think the hotel has security cameras but no outside security guards. According to what I was told 11 vehicles were vandalized. Travelers beware.

Clean and quiet. Huge rooms with coffee maker and a microwave. Friendly and helpful staff. Especially appreciated the ability to use my Netflix account with the room’s television system. Also walking distance (10-15 minutes) to public transportation and near a CVS a Trader Joe’s and several restaurants. Breakfast buffet was plentiful and relaxed. Only small negative was that this is a pet-friendly chain, and the room definitely smelled as though a pet had stayed there recently (so be warned if you have allergies), but overall an exceedingly positive stay.

Parking was difficult and didn’t feel very secure, which was a concern. The area around the hotel was also quite loud, making it tough to relax. On a positive note, breakfast was good and offered a decent variety. However, the biggest issue was with billing — I was charged three times. While one extra charge was corrected after I called, the other one was never resolved, which was frustrating and disappointing. Overall, the stay had some positives, but between the noise, parking, and billing issues, I wouldn’t rush back.

As advertised

They locked me out of my room, the room was dirty and smelled like dog, no blanket, the night staff was rude.

The stay was awesome

Everyone was really nice.

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Dead and live roaches in the room and in hallway. Spider wed with dead bugs in it in hallway. Beer bottles, trash and 2 old barbecue grills around the pool.

Dead roaches along the baseboards and around the refrigator. Staff ignorant to the situation. I brought them a live roach crawling in our Lego bag. We did not stay!

I got ate up by fleas

Will definitely stay there again very comfortable.

Great hotel, location is a few min drive from all our stops. Beautifully presented, very clean, staff is great!

Nice

Getting desk clerk was not helpful and he kept telling me to call expedia and to hope they would care because he didn't know how to help me with check in issues. I was told before booking they had joining rooms and they did not. Immediately entering one room there was a large water leak from the ceiling it had nasty odor and carpet was soaked and the other room smelled and we found a roach climbing on the wall. When i tried speaking with the front desk person he said there was "not really anything he could do". Breakfast was ok but there was barely any food and no where to sit .. all hotel employees were rather snide and did not seem to care about hotel guests. The best part was the pool and it looked cloudy and a little green as if they didn't know how to put chemicals in to clean it.

Great Staff very friendly

The staff was friendly and professional. The building was old. The hotel is in a very nice atea.

The matress on bed was worn out. It caved in, definitely needed to be replaced. Room smelled alot like smoke.

I was scared at first because the building is old. Once I got in my room, it was very clean! They just need to remodel .. other than that I didn’t have any problems.. staff was helpful and polite.

All good

Excellent

Great

The property has failed to maintain what appeared to be decent renovations at the time. The hotel is dirty with trash being left in the hallways. Multiple items were found on the pool floor, including a bathroom knob with a screw and a nail, creating not only a dirty environment for children but also unsafe. The chairs in the lobby are deteriorating. Additionally, the hotel falsely advertised daily housekeeping but after our room remained uncleaned we contacted the front desk and were then informed they only provide cleaning every 3 days unless requested. No wonder the hotel is falling apart. They are so quick to upcharge their customers but they are not even prpviding the basic services that they advertise. I usually like la quinta but this has changed my opinion of this hotel brand.

Desk staff (Romeo) was super helpful and pleasant