Candlewood Suites Deer Park TX by IHG

Nice

Passable

Great stay. Quiet and clean rooms. Good air conditioning

Exceptional

Very good

The room was very comfortable. Bed was comfortable, lighting was good, it had a freezer in the room, they had USB ports in the room, and the shower got hot. Also, the food/drinks they had available to purchase were fairly priced. No smart TV in the room. Also, there was a weird smell in the hall of the first floor.

The room was very comfortable. Bed was comfortable, lighting was good, it had a freezer in the room, they had USB ports in the room, and the shower got hot. Also, the food/drinks they had available to purchase were fairly priced. No smart TV in the room. Also, there was a weird smell in the hall of the first floor.

Staff, clean, and safe I had no complaints

Staff, clean, and safe I had no complaints

Pleasant

Exceptional

The bed was comfy. Pool was clean. AC worked well. So nice having the washing/ drying of clothes available. We liked it all.

The bed was comfy. Pool was clean. AC worked well. So nice having the washing/ drying of clothes available. We liked it all.

Exceptional

No

A few roaches in kitchen area.

I had originally booked joining rooms and when I got there they told me they didnt have that accommodation. When we got to the rooms, they smelled of mold and mildew. When we wanted to use the pool we were told the towels had to be given back to the front desk...so basically go in the pool, get wet, and then give the towel back and go walking to your room soaking wet. The area was gross with the industrial factories that it made us feel sick. I will not being going back to this area and not this hotel.

I had originally booked joining rooms and when I got there they told me they didnt have that accommodation. When we got to the rooms, they smelled of mold and mildew. When we wanted to use the pool we were told the towels had to be given back to the front desk...so basically go in the pool, get wet, and then give the towel back and go walking to your room soaking wet. The area was gross with the industrial factories that it made us feel sick. I will not being going back to this area and not this hotel.

Exceptional

Superb

The location was good and the staff was very nice. There was a roach crawling in the toaster, the cable was out most of the day, and the smoke alarm kept going off in the middle of the night.

The location was good and the staff was very nice. There was a roach crawling in the toaster, the cable was out most of the day, and the smoke alarm kept going off in the middle of the night.

Superb

Great overall!

Mattress soft. A/C has trouble keeping room cool. They supply 2 spoons and 1 was missing.

All great. Great location. Terrific and friendly staff. Nice to be able to have my dog with me. All good. I never have any issues.

Kitchen

No breakfast offered but I do like that other options were provided.

Property was quiet

My wife and I had a great stay at this Candlewood. The service provided by the staff was excellent. The only issue we had was that there are only queen or two standard size bedrooms. The general manager Tonya was very supportive and helpful.

There was an unpleasant cooking odor in the room. I asked for air freshener but was told they couldn’t provide it. Also, the bathroom floor had dirt and hair along the floorboard.

We didn't have time to swim!_

Fast check-in and the property was new clean and quiet. They had a little tore for good snacks and food. I would stay here again.

Toilet ran all the time.

everything nothing

The staff was very friendly!! And is in a very good location The pool was a bit dirty had leafs in it.. not a huge deal

I love that it’s located in a quiet area and that the parking lot is well-lit! My room had a musty odor this time.

At least one day there was a strong smell from industries in the area.

They were very nice considering the circumstances recovery from the storm

I like that it’s away from the more busy, high traffic areas, but still close to the friends I was here to visit and to popular restaurants and shopping areas. The ice maker in my room was broken and made a lot of noise on my first night in town. I had to turn it off and do without ice for the duration of my stay.

Staff was friendly. Easy check in.

I like it. Everything looks sharp

This is my second stay at this hotel. The first time they were in the middle of renovation. The renovations are complete and the facility is stellar. The Staff were helpful, and pleasant.

We did not like the very soft bed, the thermostat did not work correctly, there were ants in the kitchen area. No luggage racks. They could have 4 towels for 2 people.

Easily located to interstate and dining.

Everything was great

No breakfast

Clean Everything was nice

Toilet didn’t flush right and they said turn the ice maker on did that and never got 1 cube

Loved our spacious room with 2 double beds and kitchenette. It had a full size refrigerator and 2 burner electric stovetop and a microwave—no oven. The staff was very helpful and friendly. My only complaint was the poor internet connection.

This was our first vacation with our one year old, for his and his dad's birthdays and it couldn't have gone better! The room was equipped with everything we could need. Staff was friendly, very clean facility and quiet location. There is a small town with everything you could need minutes away and it's just far enough away from downtown that you miss the busyness, but close enough that it doesn't take more than 30 minutes to get to anything. We will definitely be back! There wasn't a single thing that I can think to say negatively about our stay.

Staff was friendly and very helpful Nothing all was well

The property was located in nice area. It was open and well-lit in the parking area with noticeable surveillance which made me feel comfortable parking there. My room was exceptionally clean and well-stocked and the bed was extremely comfortable. I love the Dove products in the bathroom too!! The recliner in my room was pretty uncomfortable to sit in and would not recline well. Also, the amenities listed that every room had a dvd player, but mine did not. Neither of these were a big issue for me though.

Property was quiet, clean and orderly even with renovations going on. Only thing would be to maybe update pull out bed mattresses and have additional bedding available in the room including extra blankets. Fridge was also a little dirty on the outside but all else was good.

We would definitely stay here again.

This place was amazing! Clean, stocked with all the necessities and the friendliest front desk staff! 10/10 recommend!

Price and kitchenette

Easy check in, clean room. Air conditioning worked great!

This hotel is awesome

Had a full kitchen, &nice clean towels

Wonderful stay in deer park and so accommodating!!

I like the Suite that we stayed in, it was perfect, and the staff at the front desk were really kind.

Near my Venue and Room surprisingly well appointed for our stay

Loved the kitchen and the overall property is very clean. The front staff is amazing. Location seems about 25 min from everything we wanted to see, but it worked out just fine. We will come back.

Front desk personnel on duty 24/7, so that a late arrival is no problem. Very clean, but plain decor. However, rooms have a cooktop and are stocked with pans, dishes and silverware - a happy surprise at this price point. There is a fairly well equipped gym and a washer & dryer available for guest use. One disappointment is a truly tiny television - very difficult to see from the bed. I would definitely stay here again.

Great stay, the guy at the front desk was awesome.

Hotel is clean! Smells great! The room was fresh smelling and clean. Hallways were clean, elevator was clean. They have hand sanitizer stations throughout the hotel. No breakfast but they have a little shop with snacks and frozen foods and coffee. Comfy beds, comfy pillows. The lady clerk, didn’t catch her name but she had beautiful long dreadlocks, was VERY friendly! Always smiling and our check out was great. Definitely will be staying here again.

Very nice staff room was basic, wish bed was bigger.

We experienced great customer service and comfort. Our stay was very acceptable.

Hotel was very clean and staff was really nice

Very friendly service there

Very friendly and helpful!! Definitely will return

Room was dirty from the heavy dust on the carpet below the AC unit(clear sign that the filter needs replacement) to the bathroom light glass appears to have black markings like it had an electrical fire at one time. Also had a dirty towel in the sink.

Great place better then any hotel in the area at a great price

tub faucet was backwards

Ice make did not work.. all else was fine. We would jave complained except we were to leave early

The woman that checked me in was extremely nice. There was never anything wrong with my room.

Very clean hotel with great amenities. I will definitely be staying here again!

It’s a nice extended stay hotel. It’s a little too expensive to stay long term and be able to afford it.

Super clean, friendly staff, easy to get to, efficient check in and out!

We couldn't use the pool (and I so wanted the use of the pool, one of the reasons I choose this hotel) it was to cold and the pictures on the hotel web site made the pool look bigger. There wasn't a spa there either which to my understanding there was one. This is the second property by Candlewood we have stayed at and we won't be staying with them anywhere again.

I was disappointed when the room was not cleaned on during my stay. No towels were taken or cleaned and I had to go down to the front desk in order to get new ones.

Nice place to stay

Location. Staff was very helpful and courteous. Room was clean

Clean, quiet, and comfortable with very pleasant staff. Will definitely book here again!

Easy, convenient, and a great value. Location was close to services.