Courtyard by Marriott Denver Cherry Creek

The hotel is in a great location, the rooms are comfortable and the staff is kind. Our only issue is that all of the amenities were closed and because we booked through Expedia we weren’t aware of this until we arrived.

My only complaint is that the bed was super uncomfortable for me and the pillows were not firm.

The food selection in the restaurant was good.

The mountain view was absolutely gorgeous!

The room was clean and the staff were friendly and attentive. Breakfast is not included and you have to pay for parking.

Parking is not free, parking is almost 20$ a night even though you should be paying for that while getting a room. The amenities are closed and you have to go to a separate location to use them. They offer no discounts for breakfast but it is pretty good just expensive. Mostly be warned that they make you pay nightly parking which is so odd and no warning

Comfortable bed, uncomfortable pillows Staff at the front desk very kind Paying to park

Place was clean. People were pleasant

Location and staff is fine, I have stayed here several times over the last seven years. The maintenance is going down hill, duct tape on carpet seams, desk chair in room is delapitated. With these and why I will not stay here in the future they started charging a daily parking fee.

They would not honor my reservation and still charged me Everything

The only complaint we have is that the pillows were too soft.

The stay was amazing and so was the staff

Very noisy room. Hard to sleep

Hotel was great but we had a cleaning person use there card key and walk in our room while we were changing our clothes Not sure how that happened but it was very uncomfortable

Good

The open air, self parking is an extra charge….thats irritating.

Terrible

This was one of the best hotels we’ve ever stayed at.

Easy access from interstate Parking should be included for this part of the city. Plenty of space available

Easy access from interstate Parking should be included for this part of the city. Plenty of space available

Staff was friendly and accommodating.

Great place! We enjoyed our stay

The Marriott is our favorite hotel to stay! The staff were exceptional, super friendly, the room was nice and clean and bed very comfortable! We'll be back!!

The refrigerator didn’t work The day staff at the restaurant/starbuck was very abrupt

Check process is bad. Requires you to pay for parking with an app instead of adding it to the room (or including it in the price). Wandered around the first floor looking for the rooms because I wasn't told that first floor rooms were up the elevator. Met another guest who had the same experience. Room was 88 degrees and smelled of wood smoke when I arrived. Didn't cool off for hours. Two of three elevators were down my first day. The hotel is under construction - seems like they should have told me that when I booked. Staff was okay but not as friendly or helpful as I've come to expect from Marriott.

Staff was very nice. 2/3 Elevators were broken so we had long wait times for the elevator. Our room was not fully cleaned as there was stains on the window curtain, trash in our ice bucket, and the wine glasses in the room were smudgy. Also I was not aware that you had to pay to park in their parking lot, but that may have been on me not fully reading the description, so that is an extra $16 ontop of the room.

Staff was very nice. 2/3 Elevators were broken so we had long wait times for the elevator. Our room was not fully cleaned as there was stains on the window curtain, trash in our ice bucket, and the wine glasses in the room were smudgy. Also I was not aware that you had to pay to park in their parking lot, but that may have been on me not fully reading the description, so that is an extra $16 ontop of the room.

Very good

Hotel was good. Room was clean. Hallway smelled weird. And they make you pay for your parking in a parking lot that anyone can drive into. So doesn’t really make sense to me.

Superb

The property was ok. But I had a family emergency, and told the front desk I may have to leave a day early. The hotel staff said no problem, and that the third party was flexible. The third party, YOU, Experian, was not flexible. You lied to me, saying you talked at length with people at the front desk, who told your bot there is no way I could cancel a night. The front desk did not hear from you. Ever. No talking at length. I had to leave a day early for my family, as I predicted, and cold-hearted Experian never apologized. I was also charged for a night I did not use. I am very disappointed in your lying, your lack of flexibility, and your service. I hope your family never needs you in a crisis.

Did not get the room we paid for and wasn't even told it wasn't unavailable until we walked into the room. At first we thought it was a mistake but then we were told that Expedia sold us a room that wasn't available. Pool is not heated. No buffet breakfast available. Tiny room with tiny bathroom even though we got their "best" one with the mountain view. We will not be back.

Very good

Tv was dark a colors were mixed together. No apps except netted, in today’s world almost all hotels all you to log into your own app, but not here

Everything was perfect, will come back

Yes

Parking was easy and secure. Friendly staff and very helpful.

Some up grades are needed with worn out furniture like the booths in the restaurant and office chairs in the rooms.

Close to course I was taking The first room they gave me- the door was propped open when I got there and it wreaked of mildew. Then they moved me to the far end of the 4thfloor and I had to listen to the jackhammers of construction work below me. The most frustrating part was the television. I love to watch movies, but all the movie channels that were listed on the TVguide were NOT the movies that were actually playing, so I never knew what I could watch. The food at the restaurant was very mediocre … I got a burger that had so much grease I could almost drink it.

Close to course I was taking The first room they gave me- the door was propped open when I got there and it wreaked of mildew. Then they moved me to the far end of the 4thfloor and I had to listen to the jackhammers of construction work below me. The most frustrating part was the television. I love to watch movies, but all the movie channels that were listed on the TVguide were NOT the movies that were actually playing, so I never knew what I could watch. The food at the restaurant was very mediocre … I got a burger that had so much grease I could almost drink it.

Friendly staff but dated facility

Nice place

The hot tub is no longer in use for the past 2/3 years.

Staff, room, setup, and pool. The hot tub is no longer in use for the past 2/3 years.

Perfect!

I like the location. Not a fan of paying for parking.

I like the location. Not a fan of paying for parking.

Nice hotel. Was surprised had to pay for parking. Whole reason i didnt near downtown. Other than that...it was a good stay

Nothing Managers did to train their staff better on how to treat people with disabilities

Nothing Managers did to train their staff better on how to treat people with disabilities

Staff, cleanliness, location A bit pricey Additional charge for parking

A bit pricey Additional charge for parking

Very friendly and helpful staff. I don’t use the amenities.

Clean room, excellent staff and services

The room was small. I had asked for a Mountain View when I booked and did not get it.

The hotel is very clean. Needs some serious love. Lots of bangs and marks in the walls. Elevator tiles are smashed. Lobby is in much nicer condition then the rooms.

Very good

Attentive cleaners. Starbucks available in hotel.

I wasn't happy with the room. I check in and they gave me a different room when i didn't book a king bed. I book a double bed.. wasn't happy there where no sheets for the sofa bed.. towels had stain on it..the sofe bed . And\n The task has stains on them.

Enjoyed our stay.

Exceptional

Room confortable. Here in business.

I wanted to share a quick observation regarding the bar service. It would be great if the bar staff could be a bit more attentive and welcoming, including offering a friendly smile when interacting with guests.

All good! Excellent location!

Loved our room and the service. Only complaint is that the hot tub was out of commission which was a huge bummer. Doesn’t seem like they plan to fix it anytime soon.

Location is very good. Rooms are clean and comfortable, except that the pillows are a bit small and not as comfortable as other Marriott properties we have stayed at. Very little counter space in the bathroom, but the room itself is very nice and spacious. We had great views of the mountains, as well.

Room needed to be better cleaned. Room smelled of bleach but there were splatters on the mirrors, unflushed toilet, dusty.

Where are you supposed to unpack your suitcase?

Clean room

Hotel is clean front desk staff went above and beyond the parking situation not so great separate website little difficult. Great late check out at noon. Which helped having children running up and down the hallway early but very respectful kids and I remember being young LOL. We'll definitely stay here again. On a side note the snacks in the lobby are very overpriced but I understand that too convenience.

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Updates

The breakfast was good and the service was fast The booth seat cushions were torn and tattered which wasn't very appealing

Nothing

I loved the location, the amenities the hotel had to offer, and the size and comfort of the rooms. They checked all my boxes! Wonderful stay!

It was very clean and friendly staff

From checking in at the front desk the vibe of our stay was set. Very polite, courteous service. We will definitely stay here again. I loved the signature touch of my name on the T.V. offering a warm welcome. I am a local realtor and I love when other businesses make it a point to make your experience feel special. Thank you for having us and we will be back!!! N/a

I wasnt there 3 hrs and someone broke into my truck and tried to steal it rendering un drivable. Homeless people walking in and out through cars and no security to stop them.

Staff was very courteous.

It was kinda bland Not any taste

The hot tub was sealed off and not usable even though it showed as open on the website. There were 2 blood looking stains in the pool area. The reason we chose this place over others is because they had a hot tub. No where did it mention we had to pay for parking

Room was terrific & well maintained by the housekeeping. Most importantly the staff at the front desk were very informative, pleasant & created a very positive environment. Definitely, recommend this properly for future stays.,

Comfort experience

The location was easy to get in and out of the staff was nice and the room was clean. The pillows were a bit hard and the pool was pretty cold. I just wash I would have been told that I would have to pay for parking.

I RATE it A 10 out of 10 ❤️💕💕💕💕

Everything especially front desk TE? I forgot his full name but starting with T he was very helpful

Amazing service the night crew was very friendly had a nice younger man help us check in!

The room was very nice, clean & comfortable. The bathroom was really small!

room was clean! all of the staff was great, but one guy particularly, trey he went above and beyond with us, so helpful with even the littlest things! he for sure deserves a raise, bare min of a pat on the back.

Tre atthe frint desk was very friendly and professional, and the lobby was clean and inviting.

Awesome!! Clean, good parking. Will be back.

Location perfect. Coffee shop in lounge was a big plus. Enjoyed the lounge with televisions. Bathrooms to small, rooms should have separate sitting areas. Paid for parking in the hotel lot, not pleased with that setup, then on top of that you state your not responsible for vandalism or property lost.

All good before trip

Been trying to get a room charge dispute of $45 taken care of for over 2 weeks now from the property. Call the property multiple times also put in a complaint on the customer service website.Last email from was from the assistant manager saying I should received an updated folio and the credit on 11-4. Never received as of 11-9. Been trying to reach out with no response.There were other issues during my stay which I could’ve dealt with but now going on beyond two weeks makes me not want to stay at a courtyard ever again. I would give a better rating.

The room was very clean and spacious. The front desk attendant, Tanner, was very kind and helpful upon arrival. I'd highly recommend this hotel!

Unbelievable experience. During check-in, the front desk attendant gave my ID to another guest and he didn’t even realize it until the other person brought it back. That’s a serious privacy and security issue. There was no sense of urgency or proper apology once it was discovered, which makes me question how carefully guest information is handled here.

Great service! Needed a couple things and they came through.

Very comfortable and easy stay at this property. this is my go to in Denver.

Clean Room

I did not appreciate having to pay for parking after spending almost 200.00 a night for the room, the breakfast I had to pay for also was horrible. If I ever go back to Denver I will not ever stay at this hotel!

Hotel was fine. Parking fee caught me off guard

Good

However, I had an issue after check-out that left me quite disappointed. I reached out on 9/30 to ask if I had left behind my charging cable and charging adapter in the room. The staff said they would forward the message to the manager, but I never heard back. I followed up again on 10/6, and finally received a response on 10/10 saying they would connect with the AGM. As of today (10/17), there’s still been no update. Even though it may seem like a small issue, the lack of communication and follow-up made me feel like the hotel just didn’t care. For a well-known hotel chain, I expected a more responsible and guest-focused service experience.

There was a $16 parking fee in an expansive outdoor (1/4 full) parking lot that I think was excessive. One of the clerks said, "but this is cheap for Cherry Creek." Fact check---This hotel is three miles from Cherry Creek and although relatively convenient to most parts of the city, it's just plain old southeast Denver, and other nearby hotels (where I have stayed) do NOT charge for parking. This was an overreach! Hotel was fine. Nothing spectacular...it's fine.

I have a feather allergy, they were informed ahead of time. There were two feather pillows in the room. I went to the desk and they did housekeeping would bring me two polyfill pillows. I put the feather pillows in the hall. No one ever brought the right pillows and the next morning the pillows I placed in the hall were still where I put them.

Good

Great location but the building is showing its age. Time for a remodel. Also to pay 16 per night to park seems excessive.

Very friendly service. The room was clean and view was beautiful.

Its good

Parking? Extra charge ($16 a night!!) If you use the mini fridge? Extra charge. Want breakfast? Extra charge. Fan in our bathroom didn't even work and the bed covers were like plastic. Completely overpriced at $159/night.

Lots of food options around hotel. Clean. Quiet.

Easy place to work from. Very thoughtful and accommodating staff!

-new parking system was time consuming and did not give receipts for expensing -room dingy and small -would not stay again

The lack of free parking was not disclosed at all on Expedia website and inadequately disclosed on the hotel website. No yogas mats in the gym, other guests and I were on the dirty carpet with little towels. And no free breakfast in contrast to Hyatt Place across the street. A huge disappointment

Room was amazing

This hotel needs some work. Cosmetic issues from the lobby to the room. Room was not cleaned properly and fridge was broken, shower missing shower gel with what looked like mold in the holder. Ordered a king bed but given two queens. Told hotel was booked to capacity. Does not make sense that if i book that room dont give it to someone else. For the price tou can find better

The Bistro restaurant is below average in taste. Gas station food for $$$ pricing.

Awful. Stayed in hotel several times before. This is hotel in suburban parking lot, plenty of spaces. Now they’ve imposed ridiculous parking fees. When you check in there is a 30 minute line with guests asking how to scan the signs that mention parking fees. Front desk people say it isn’t their fault. Received ticket after having to wait in line . Scum bag hotel. BOYCOTT HOTEL.

My sister and I attended a family wedding in Denver on Sunday. We checked in between the ceremony and the reception which the hotel was in between the church and event center which made it convenient. Our check in was alright, a little slow but there was someone ahead. The hotel personnel advised us that when we return we'd have to register the car for parking which would be 16.00. We thought that was extreme. When we return hours later and we parked and went in to register the car and pay at the front desk. However it all had to be done through this website, the hotel didn't handle that at all. I thought well that's not good service at all if you can't just pay the cash directly to the hotel. The room was fine, small but the restroom we was tiny. Just large enough to turn around, no vanity just a small strip around the toilet to sink. You couldn't put anything of size out. We had to use the countertop out where the coffee and water were. The toilet also very small and set low. The bed's were very comfortable and we both slept well. The next day we checked out and my sister wanted a snack, so she got crackers a Hershey Almond bar and a water bottle. It was 19.46 which again shocked us both. Especially since the parking was 16.00. We both felt the prices for parking and snacks are out of control. It worked out for our convenience but I don't think I'd could recommend it to others.

Check in clerk was very nice.😊

The front desk staff were friendly and helpful. We needed more towels, we immediately got more towels. We needed to store luggage and were kindly given tags for storage. I forgot my medication for my multiple sclerosis and called and the cleaning staff had set it aside for my daughter to pick it up. The employees were so helpful and happy to greet us each day. We also enjoyed the flavored water that was regularly freshened up and displayed so we could fill our water jugs everyday. It is close to DU, where my daughter attends college. I will be staying here again! I highly recommend this hotel.

It was a comfortable, clean stay. The food at the onsite restaurant is excellent. The only thing is that there seemed to be only one worker at the time we came in for dinner and it was not busy at all and she was bartender, waitress and bringing out the food. The next day for lunch was similar although there seemed to be another person behind the bar as well. Overall, excellent food and worth the wait. I did not like that the parking fee was $15 per night considering the parking lot is small. I don't see why a fee has to be added.

It was just okay . Not a great value for the price

Great hotel for the DU college drop off.

Not interested

The hotel is spotless clean, beds are comfortable, great location - can easily get around - good restaurants nearby, fantastic staff! Not one complaint.

Have to pay for parking every night in an app just put it on the bill

I loved the stay. The only downside was that the hot tub is under repair, but we knew that. The room was clean, quiet, well equipped and very accessible. I thought that the hotel noise level might be noticeably high being close to the interstate and Colorado Blvd., but it wasn’t. Even with an entire football team of 65 or so on the upper floors we heard no extraneous noise. I would happily choose this Courtyard again a will.

Place took forever to check in it's dirty and they charge u for parking after you check in place sucks

The hotel staff members are very friendly.

Close to Denver University and I love to only go downstairs for morning coffee!

We did like the location, but charging per person, per car when we were all meeting for a family activity was outrageous. So 4 people and 3 cars being charged $45 a day for parking? Beds were hard, hot tub was not even running. No breakfast even offered - $854 for 2 nights disappointed as we could have stayed down the street for half of that.

My husband and I lived in this part of Denver for ten years and come back every summer to visit family and friends. We've stayed at this hotel on our annual visit for the past three years, but after this stay, we won't be booking here again. We checked in around 9:30pm and wound up being given a room right behind the elevators. I'm pregnant and already sleep terribly and the elevators moving and making noise could be heard throughout the room. I quickly returned to the front desk and asked politely if there might be any way to switch rooms, explaining my current situation. The gentleman at the desk responded curtly with, "No, it's not possible. When we're busy, it's my job to make sure that people who book through third-party websites get the least desirable rooms." I understand that we had checked in later in the evening, but 1) why would you admit to that policy, and directly to a customer? and 2) when I asked if perhaps we could switch rooms the following day as people were checking out and rooms were being cleaned and turned over, he said no. Between that, the parking fees, and very high price for an older hotel with few amenities to offer, we'll be looking at other options for next year.

Close to my work

In August- appreciated the cold fruit infused water always available in the lobby. I would stay here again.

The gentleman who checked us in was awesome. He was so friendly and nice. When we were going out to the car he was checking in a big group of people and he them all laughing and happy. He was awesome. The furniture in the rooms is very worn and dated. The bed was like a sheet of plyboard. I woke up sore instead of rested.

Thanks Mr. James. It was a great check in, and a real nice stay.

The staff was great, room was nice and clean. The only issue I had was the noise from the road. I requested a quiet room because of previous noisy rooms I have been in, in the past. The lady at the front desk gave me a room facing the road and of course, it was really loud.

Bad experience, will never go there again

Stunning view of downtown Denver and Rocky Mountains. One of the most peaceful stays of my life

We enjoyed our stay here! Front desk was great and our room was nice with a Mountain View. Breakfast was quite good and the beds were comfortable. We all slept well and it was pretty quiet at night. It was a bummer that the hot tub was closed but otherwise, everything was great and we’d stay here again.

Quiet and peaceful

Felt safe and it was quiet to sleep well. Except we had to pay $15 to park in the back which wasn’t enclosed all around. Otherwise, we enjoyed our stay.

Property is off the Main Street which is good

Bathroom is way too small

Excellent customer service

Outstanding staff, very clean, easy self parking. The room was a little tired and food/beverage options were limited.

Great Property

same fee for a roof/ac view as a mountain view, no daily maid service due to a 2 night stay, son's aac didnt work, switched rooms to another room w/no ac, replaced ac unit without a courtesy discount for major inconvenience, they had 2 children with them

I only had an issue with the bed it was hard and uncomfortable

Good location

We loved the location, beds were comfortable and the hotel amenities were very nice. I was a little surprised that there was no housekeeping service unless you stayed more than three nights, at least that’s what the front desk told me. They did come by on day three, but it was late in the afternoon and I was napping, so I just got a few clean towels and toilet paper. it was fine, but I’m just not used to that at a hotel.

It was very convenient to where we were spending time with family. I liked that there was restaurant onsite with good food. Also had a little pantry available with drinks and food that could be heated in the room.

Rooms were clean and stocked well

The room was spacious and the bed was comfortable. The bathroom vanity is a bit too small for toiletries etc.

It was great

This was a combination business/pleasure trip. The temperature in the room was good--the HVAC worked well. There are plenty of elavators so we never waited long for one. The staff was especially helpful and nice--even gave us a late checkout on the last day to accommodate my mid-morning doctor's appointment. Colorado Blvd is very busy and though the hotel sits back a little ways, the road noise can still be an issue. We may elect to get a room with a mountain view next time (on the other side of the hotel) even though they charge more for it.

Will not stay here again. Better options available on Colorado Blvd.

Very kind staff, everything was clean, the only bump in the stay was a dryer problem when doing laundry. The dryer ate the money but never started turning or drying the clothes.

It was a good place to stay accept had to pay extra for parking

Blackout drapes leave huge streams of light. Lumpy pillows, hard bed, half broken lamp switches that sometimes worked. Lobby music too loud. Surprise parking fee. Unknowledgable check-in clerk. Definitely won't stay at a Courtyard ever again.

Very surprised that the windows didn't have blackout shades!! There is a shade but it has holes in it and doesn't secure against the two sides of the wall so the sun comes in. No free breakfast. The room door not fastened securely so it would vibrate and noise with the pressure in the room or when somebody else next door came and went. The pool and jacuzzi did not smell or feel clean. The pool towels way too small. Will never stay at another Marriott.

The location was good – it was where I needed to be. The property seems worn out and worn down. The room was small and worn. The bathroom was tiny – the bathtub/shower was awkward to get into and the water never got any hotter than warm. There were lightbulbs missing in some of the fixtures. Period just very tacky.

My stay at the Courtyard was comfortable. It was accessible by public transportation, and not too far from Amtrak. The only complaint that I have is that they tend to have a backup for check in. When I arrived, it was in the evening, and I had to wait for another person to come to assist the person working the front desk. The people were friendly and helpful. I would recommend it, and would stay there again.

I had a pleasant stay at this hotel. The front desk staff were courteous, professional, and very informative, which I really appreciated. It was also a big plus being close to a place where I could grab food and a drink. The only downside was that there wasn’t any printed information in the hotel room about amenities, Wi-Fi, checkout times, safety exits, or nearby emergency contacts. I would have really appreciated a binder or guide with restaurant info and hotel details, as that’s something I’ve found helpful at other hotels. Overall, it was a good experience, but adding in-room information would definitely improve the stay for future guests.

Wanted to check in very late. Could not reach front desk for 20 minutes trying the electronic options via phone. Failed, so went out of my way to check in earlier. At front desk, 3 separate travelers waited. One clerk dealt with us while another in full view (and whom I saw helping visitors later) kept working with computer. In room, the two lights near bed could not be turned off. I partly unscrewed both bulbs in order to sleep in darkness. Called that laggard's attention this; he looked at me without response. The lights problem lasted both nights I was there. Dining room personnel were nice.

Our stay was quite nice. Clean all over.

Great experience & excellent location for dining & shopping. My only preference would have been a larger bathroom with ventilation. Otherwise a great value.

While it was very comfortable, it's not quite as nice as other Courtyard by Marriotts in which I've stayed. It needs a good refresh. But otherwise it was super nice. Great breakfast, great staff, great location.

Terrible, chsrged 2 times for parking one night. I need a $15 refund.

Outstanding customer service, and very nice, clean rooms.

clean and convenient to Denver 's sites

On our last night, the key cards to that room deactivated, so she had to go to the front desk to get new keys. Both of the keys to my room barely functioned the entire time. Before checking out, I realized I had pending charges on my card for both rooms - despite having given two different cards for the two different rooms at check in. When we checked out, we communicated this to the front desk. They sent us updated folios and we realized at the airport that they had charged more for the second room, the folio for which still had the other person’s name AND last four of their credit card. We waited for all pending charges to clear. My friend was charged for one night at the hotel, and I was charged for both rooms - AND hers had charges from the restaurant that she had not consented to (we assume they were made by the third, other person whose room she was put in).

The bistro & Starbucks downstairs made it so convenient for breakfast. The menu had something for everyone.

Friendly and helpful staff. Clean, quiet and easy to get to.

Very close to the University of Denver.

Great service from the lady working the front desk!

We had a great stay. Everyone was super helpful and friendly. I’d definitely recommend it!"

Tanner at the front desk was such a huge help and made my stressful event day so much easier. Very secure, nice staff and right next to a gas station. Way better experience then when I visited a couple years ago

Pleasant, polite personnel…

No heat in room and was charged $15 for parking.

Loved the beautiful Mountain View from our room

No free breakfast. Resturant was good. Room cleaning was good. Charged for parking.

I chose this hotel for the convenient location and reasonable rates. It was clean and well staffed. The only disappointment was the additional charge for parking. It was not a secured lot so I can't understand how they can justify a parking fee. I've never had this happen before.

I never checked in.

The room was very clean, and while not large, comfortable. If the bathroom was not just remodelled, it looked as if it had been. The drapes my be getting a bit old, there are number of tiny holes one can see hen the sun shines on them. This hotel has a comfortable lobby and restaurant area. Part of the reason I picked the Courtyard is because it said a restaurant and bar were in the hotel. Alas, on a Friday at 1010, the bar and restaurant were CLOSED. We were in town for a sports event and wanted to return to the hotel for adult beverages and/or dessert. (I don't drive at night and my spouse was not up to playing chauffer). I don't see why a hotel has a food and drink option that closes early on a weekend. Finding it closed took some fun out of the night. Please folks, help me spent money at your establishment. TF

Nice hotel, enjoyed my stay. Parking was very easy.

Our stay for March 9-11was very nice. The room had an Excellent view of the mountains; the room type was called Mountain View. We were on the 7th floor. I would really have liked a larger fridge. At hotels these days, there's no reason to have such a small fridge. Whether we bring in leftovers from a dine in experience or we bring our own food, that fridge has little room to put things in. There was plenty of space on either side to put a better sized fridge. The door was unnecessarily hard to push with one hand, sort of heavy. They have a Starbucks down in the lobby, but it wasn't open often. I did not check the times, we checked out before 11am and it was closed, checkout is 12. The location of the hotel was excellent. We will probably use this hotel again, due to its location, more often. It was clean. I know there was a band or two staying there, because of the tour buses on the side of the hotel. They were not even noticed if it were not for the buses. The AC and heat worked very well. Shower was excellent.

The receptionist was exceptional! There was a hidden charge of $15.00 for parking. The agreement with Expedia was the total including taxes. Sorry, but that was NOT the case!

Have stayed at this property several times. Always excellent!

The router (?) In our room had bright green lights -- disturbing sleep. (Mounted too high to cover) In-room coffee was not refreshed on our second day. Sofa was impossible to sit comfortably on. Property had a general air of being down-at-heel. $15 per night for parking - what?? This is really hard to understand since the property is in the middle of strip-mall city. No shortage of parking opportunities around.

I had to pay $15 a night to park there. I had already paid for the room in advance, then they hit me with that. I asked why it wasn't included to begin with. I was told because I booked through Expedia, which isn't true. I booked through hotels.com. Bathroom was very small, almost no counter space. Not sure I will stay there again.

The staff is excellent, particularly the young man whose name I didn’t get but who is the “mayor” of the place. So many guests thanking him as they depart for his cheerful assistance of every kind. Hopefully he becomes CEO down the road.

Room was very clean. I think any hotel ought to offer free, decent coffee in the lobby in the morning, and this one does not... just the uber expensive Starbucks. Location is good. Nice that room gets "refreshed" every other day. Parking Fee of $12 per night is excessive.

Overall, good stay - clean room - good food, very friendly staff. Impressed with the front desk gave you a “tour” when you checked in!

Pool and hot tub are well kept.

Pretty good. The room heater wasn't the best. For the $ - a good value.

If you are paying for parking, then the hotel should provide security. In broad daylight, there were guys out pulling every door on every car. Hotel staff did send someone out. Thankful our truck wasn’t broken into. Beds are hard but hotel and staff is nice.

Very friendly staff. Always feel welcome.

Beautiful room, spacious lobby with a fireplace, delicious food in the restaurant. This is my second time staying here and I'll be back again!

Stayed here a couple times. Rooms are comfortable and reasonable. They do charge for parking but it's not outrageous, and I bet you could park on the street and save 12 bucks if you wanted to.

The room was nice but the bathroom way too small

Nice room, clean property, bistro was nice but a bit pricey

Has a jot tub and pool. Cafe with good coffee

Inner city type not clean

Loved the staff. They were all so helpful and friendly.