SpringHill Suites by Marriott Denver Airport

This was literally a quick stay...9pm to 3am! Room was average, would've expected more from a Marriott. But all in all, it was basically used too repack my luggage, shower n get to airports for 5am flight. I'd stay again as its super close to airport.

I chose it because it had a bar inside we checked in the bar was not open.

Exceptional

Location is great! Beds were really comfortable. Nice trundle bed rather than pull out couch. Front desk staff were very friendly. Coffee maker was missing tray for coffee. I phoned front desk and they said they would look for one and bring it up. I guess they never found one, because they didn't bring one up.

Others have commented on the excellent job the breakfast buffet crew does to place this free breakfast buffet head and shoulders above most others .

Others have commented on the excellent job the breakfast buffet crew does to place this free breakfast buffet head and shoulders above most others .

Exceptional

Good place to stay if you have an early flight at DIA. Be sure to let them know you need a shuttle and what time. The 4:00 am was full so pushed us back a half hour which was a little stressful with security issues and timing. We made it but just barely

It was being remodel

Pleasant

Booked last minut since I missed my connection. Staff was very helpful and service minded.

Very good

*

Always a great stay! The Staff is extemely friendly, even fun and very efficient. Rooms are spacious, comfy and clean. Shuttle Service to and from airport excellent!

Exceptional

Exceptional

It would be nice if breakfast started at 6 instead of 6:30 since so many people are staying here to get up early and go to the airport.

Nice hotel near the airport. It would be nice if breakfast started at 6 instead of 6:30 since so many people are staying here to get up early and go to the airport.

Everyone helpful and polite. Breakfast was exceptional!

The room it self was great! My only issues was with housekeeping she was not friendly

Nice price for very spacious, clean, comfortable room. Close to airport yet still quiet for sleeping.

The lady at front desk doing check inn was great , really enthusiastic and informative. The room was really dusty, have a strong smell like spray paint. We only stay for a night and end up waking up with no water at all. They said we were gonna get a refund but never happen.

The lady at front desk doing check inn was great , really enthusiastic and informative. The room was really dusty, have a strong smell like spray paint. We only stay for a night and end up waking up with no water at all. They said we were gonna get a refund but never happen.

Good

We can’t sleep,at 1:00am was a problem with the water in the hotel.After that time it’s NO water in the rooms.They start with a heavy noise and we have to leave at 4:00am.We still waiting for our refund.January 4.

The breakfast was very good and offered many selections. The coffee was good!

Wish there were more pillows/blankets available for the kids pull out.

Breakfast was fine The room we had was so so noisy we couldn’t sleep. We were charged for parking a car that was supposed to be included. We only stayed 1 night

Breakfast was fine The room we had was so so noisy we couldn’t sleep. We were charged for parking a car that was supposed to be included. We only stayed 1 night

Clean room and the staff very friendly, close to airport and they have shuttle to airport too

Well done

Very clean. Close to literally everything. Friendly staff except for one kitchen staff that could a little customer service training. Breakfast was decent, it was included in the nightly rate so I did appreciate that. We stayed from Friday to Friday and had to request housekeeping services several times. If I had not they would not have cleaned our room. Not sure if that’s how it usually is being that this was my first extended stay.

Very clean. Close to literally everything. Friendly staff except for one kitchen staff that could a little customer service training. Breakfast was decent, it was included in the nightly rate so I did appreciate that. We stayed from Friday to Friday and had to request housekeeping services several times. If I had not they would not have cleaned our room. Not sure if that’s how it usually is being that this was my first extended stay.

Arrived extremely late thanks to a delayed flight and tgey were ready to check us in - took less than a minute. Best service ever!

Very good

Number on the key said 234 but that was a 9 and we were trying to get into someone else’s room. Otherwise spacious comfortable bed. A/c/heater next to bed blowing. It was loud and noisy.

Good rooms. Clean and quiet. The only issue was I was leaving for an early flight (5:00 AM) and was told they have a grab and go bag available for breakfast when ai checked in the night before and in the AM when I asked for it, was told they stopped doing grab and go bags. They simply had fruit available for you to grab. Not a big deal but consistency in communication would have been nice.

Exceptional

Helpful Staff.

The person checking us in was rus

Room was standard Springhill Suites, but the proximity to the airport and staff friendliness were bonuses.

I got charged from them twice since they said Expedia didn’t process the payment. Supposedly that means it will be refunded on my account but it’s a

Staff were great

Good

Lady front desk was super nice , I wish I got her name for review, I checked in Friday 24 around 4 , , room was what I was expecting , I've stayed at few of these hotels before,

Convenient, comfortable, spacious, clean, friendly staff.

The room was quiet and comfy, and the bed clean and there were lots of pillows. Staff was courteous and friendly.

Great place in a nice location, easy access to airport. Walkable access to a couple dining options. Has a free shuttle service to the airport. Nice rooms, great front desk service, breakfast was normal hotel. Would have been nice to know there is a fee for parking. Bar was not open due to a call off and they did not get anyone to come in and cover. Parking lot seemed full of a lot of vehicles, but did not see many people at the hotel.

The gentleman who checked us in had a football in his hands & a huge smile on his face. Very welcoming & ready to help. Our room is very comfortable & the 3:30 am shuttle to the airport is a huge convenience!

Great location and great staff! room was large and comfortable!

Excellent stay. Friendly staff and clean and modern facilities. Perfect for a layover in Denver on our way to the Mountains. Highly recommend

Great clean hotel to fly out of

Even though hotel had been open for quite some time, the facility looked really new! Very clean and staff was amazing!

Great place!

Always like to stay here. Close to airport.

Spacious

The kitchen staff was amazing. She is an incredibly nice lady. Very good with children she was excellent at customer service. CAN TELL ITS OLDER

The shuttle was great…drivers were friendly & on time. Desk staff were nice about storing our luggage after check-out and the getting it out right away. Complimentary breakfast was really good, although it’d be nice if it went to 10am. We came down at 8:50am and there was only a couple hot items left.

Breakfast was average. Better in Saturday than Friday. They did have oatmeal which I loved. Checking in was easy. I didn't see on the app that said I had to pay for parking so was surprised when I saw we had to pay $14 for each night.

Oatmeal with the fixings bar was perfect!

Excellent breakfast!

Friendly staff and clean room!

I will NEVER use HOTEl.com. We were bumped from the reserved hotel. Then the other hotel sold our room EVEN AFTER WE CALLED AND TALKED TO THEM.

Quick to get to from airport! Quiet and felt safe! Friendly staff

Convenient location to airport. Luckily very quiet on our floor the morning we woke up. Indifferent staff at check-in. But there was an unruly, absurdly loud, large group of children (young athletes?) who descended upon the place when I was here. Noise for about two hours until someone complained. I think the hotel staff were overwhelmed and fed up with them.

Room was clean enough but hotel overall was not maintained to the typical standard of other SpringHill Suites we have stayed in

fantastic

Wonderful

I was taking a shower in the morning of checkout at approximately 9:30 AM. When I got out of the shower, there was a housekeeping person sticking her head in through my front door of my room. Thinking that I was alone I walked out of the bathroom, completely naked, holding only a bath towel. I immediately called the front desk to ask if my room had been listed as checked out already, and the front desk girl told me no.

would like to see a larger fridge

Service and welcome

The decor could dtand refreshing, but it derved its purpose. A lit of nouse from upstairs that sounded like a kids track meet, but it was a nice stay

Customer service experience was a nightmare

The pillows are horrible. Flat and non supportive. When asked, the front desk said they didn’t have others or extras. Comfortable mattress but a roll of towels would have been more supportive

The staff were friendly and the room was suitable. However, during the Five day- five night stay we never had our beds made.

Typical Airport Hotel. No one really chooses to be here. For $180 a night, you'd think you would at least get Facial Tissues ( Kleenex) in your room. Or any sort of amenities. All that is supplied is a squeeze package ( like ketchup from McDonalds) of body lotion....please. This chain has lost sight of what a hotel is supposed to be.

Clean

Clean, comfortable, very nice staff

The suite was a very comfortable set up

1

staff was very helpful they went above and beyond

Friendly staff, clean, comfortable room. Would definitely b stay here again.

I didn’t have a lot of contact but the woman at check in wasn’t very friendly. I’ve stayed at several hotels by the airport and this seems to be one of the nicer ones.

The breakfast was fresh and delicious. The women who prepared this meal were friendly, considerate, conscientious. We will not hesitate to stay here the next time we are in Denver!

No Hot water in shower

Their breakfast definitely needs to be improved. The eggs looked like powdered eggs, there weren't many options and frankly I just didn't love it here. I would rather stay at the DoubleTree across the road.

It was fine for one night. Appreciate the shuttle

Property was clean, staff friendly and helpful location was excellent for access to DIA and interstate highways.

Wonderful experience

Clean, close to airport, friendly staff.

Katrina and Jade were great!

Location was great and super size beds

Late at night we got there do to flight was late getting in. The lady at front desk said I had no reservation. I showed her the confirmation email. She told me it was a reservation confirmation not a confirmation. She finally found my reservation. She said they used my first name as my last name. I got in . Then my niece went to get her room with 2 beds which she requested at reservation for 4 adults. She was told that all they had left was a king room. And they had no other rooms available. The lady had no remedies for the mistake. I then just traded rooms with them problem solved. A job that the lady could have done while we stood there trying to figure out. She felt her job was complete and didn't feel concerned about the room situation. We had three rooms reservation in our group. Problem with 2 and front desk didn't care th even try to solve the problem. By the way the hotel was sold out . I knew that from the 2 people who came in ahead of me. The front desk asked how they got the late reservation. She put them in a room with 2 beds . Someone called the gal and instructed her to accommodate them. She said yes they was checking in then. She gave them a 2 bed room. Leaving only a King room. Instead of a reservation from a month or so early gets leftover. Regardless of requested needs. Try to solve a problem and satisfy the parties involved. Make sure prior reservation is met before accommodate late checking needs.

Good experience

The airport shuttle doesn’t take you to your airline. Everyone was dropped off on the west side and pick up there We always fly Southwest that’s on the east side. Hotel was nice but won’t go back there because of shuttle.

Overnight staff was super nice!

Hotel staff were very helpful and friendly. I enjoyed my trip!

Clean property, noisy at night with utilities

Always a great place to stay when flying out. And the shuttle drivers were excellent!

one of 2 elevators was out of order the whole weekend

Nice property, staff for the most part were nice. We only had one real issue. We were there for sporting event & the kids were in the fitness center with an adult who had gone into the restroom (that was in the fitness center) and a staff member told the parents that this kids could not be in there alone & needed to stop screwing around on the machines. We spoke to the parent & not one of them was misusing the machines when on them. They also have an elevator that would get stuck constantly & when it was mentioned to the staff they said oh yeah it’s been doing that. We are not sure if they reported it for repair as it never had an out of order or saw any repair people there.

The front desk staff was very nice and accommodating! This hotel is next door to Ruby Tuesdays, which is very nice since we had to walk. The shuttle was on time taking us to the airport. We will definitely stay here again!

We stayed for one night. Room was spacious and we had a good experience.

Everything as expected. Staff was courteous and attentive. Will definitely book another stay when we come back.

Elevator broken multiple nights we had to use stairs to 4th floor , with 2 little kids.

I enjoyed the property ! What I didn’t like was that my truck was stolen out of the parking lot 100 feet from the entrance !!

The property was ok. However- the sounds of toilets flushing from the floors above were rather annoying. Staff was pleasant.

Only stayed for 8 hours to get some sleep, but everything ran smoothly from check in to check out. Room was clean, some good options for a grab and go breakfast and suited us perfectly for what we needed.

Friendly staff, Nice clean rooms- they can and should improve breakfast.

Property is easy to access from main road. Hotel staff was very polite and friendly when checking in. No complaints!

I requested an early check in. They charged me for the early check in. They put me a room next to lobby restaurant and house keeper station. After I checked in, I tried to get some sleep. But always woke up by people slashing the door or hitting the wall. It happened in late night and early morning.

I was helping my husband with his english iwhich s not so fluent and he practically shut me up !! ZERO MANNERS !! What a shame ...

Great overall

good location

Clean with a decent breakfast but the room and bathroom were small and cramped.

Many hotels to choose from in the area. This hotel is clean and reasonably priced. However, beware that parking is not free. Was surprised by the extra charge. Next time will be looking for hotel that includes free parking.

The only thing we did't like was not be able to watch TV did't work

Nice staff. Clean rooms. Restaurant right across the street.

very nice

Front desk called at 7am to ask about late checkout at noon and woke everyone up- why???

.

Good hotel overall. I was surprised about the parking lot fee. Had to pay $14 to park our rental car in lot.

They charge a fee for parking now. This was never told to us till we checked in.

Great staff close to the airport and nice hotel

I am fairly certain I booked a king bed room. When we got there, we were given a 2 queen room.

The staff was really friendly and helpful

Hotel is close to airport. Several hotels are located around this place. Felt Safe. Property is clean, helpful staff and the breakfast is reasonably good. couldn't use the shuttle service to airport, as there are no openings in the 8 am time slot. Be prepared for Uber or other mode of transportation, takes at least 15 minutes to drive to airport.

Convenient to the airport. Quiet. Mattress was comfy. Breakfast was really good for a buffet.

Pillows are very flat

The staff was always kind and helpful. The breakfast was hot and good. Location was convenient.

We were charged for parking even though we told the girl at the desk that we were returning our rental car as soon as we checked in. We caught the charge on our credit card. We called and it was eventually removed.

The room was huge and very well appointed. Newly refurbished. Excellent airport hotel.

Everything was great!

A great place to stay. The staff was great

It’s well used, patches on the wall (less than professional) ceiling cracked, bathroom tile is good except for repair areas again not professional. The place just needs so honest refurbishment to restore its glory.

We accidentally left something in the room and had to go back and the young lady at the desk was extremely helpful in letting us in the room to find it. We appreciate her service very much.

From the shuttle being ready as soon as we came to the curb, to all the details of our stay, we thoroughly enjoyed every minute at the spring hill suites. Mary provided excellent customer service during our stay. Check in, accommodations and check out were seamless. We arrived later than expected due to a flight delay and as soon as we walked in, Mary was wonderful providing snacks to our tired and hungry kids, shuttle reservations for the next morning, directions to dinner spots within walking distance, and extra blankets. We missed breakfast the next morning because our flight was extra early, but the staff already had coffee and to-go items ready at 4am! And it was delicious. Shuttle came on time and made the whole overnight layover smooth and easy. We will definitely stay here again! Excellent service!!

Z

The staff was excellent at this property.

Can hear all the noise in the hall and can hear people upstairs, but otherwise everything was great!!

Loved our pre-flight stay here!! With four adults in one room and a lot of luggage it was so nice to have the seating area. Great to have microwave and fridge so we didn't need to walk to dinner (might be nice at a future stay), but the BEST was the breakfast!!! They had so many options, real cooked oatmeal, very great tasting omelet and SO much more. Also the breakfast staff were very nice.

.

Staff was exceptionally friendly and courteous

Clean and nice place. $14 for 6 hours of parking is a bit ridiculous but I guess that’s Denver for ya

Very nice place and in a close proximity to food places.

It was a nice Airport property. The free breakfast was delicious. The room was pleasant and quiet and the staff was friendly.

The room was comfortable and clean. The bed was on the firm side. We checked in around 9:00, and the lobby was very noisy. There is a bar in the lobby, and it was busy. The person checking us in was not pleasant. She didn't greet us and was dismissive of my concerns about noise and our room's proximity to the noise. We left too early for the hot breakfast but really appreciated the access to the cereal, apples and milk for a quick grab and go.

Continental breakfast was available at 4am which was great for our early flight.

I have stayed here multiple times and have enjoyed it every single time. The staff is always very pleasant and friendly. The airport shuttle is very convenient and the parking at the hotel is much more reasonably priced than airport parking.

Friendly staff, clean, close to DEN airport.

Very nice, friendly staff.

Nice

The staff was amazing and helpful, would stay here again in a heartbeat!

Spent 3 days there. Waited 90 minutes for airport transportation to pick up me from the airport. The maid staff dosnt listen and won’t clean up the room when requested. The entire time during my stay the hotel guest check in system was down. The bathrooms in the rooms were dirty and while showering I found 3 bugs crawling into my shower. The room smelled like mildew and to top it off I had the do not disturb sign hanging on my door. While I was changing I had the house keeping staff open my door and walk into my room while I had ZEROE CLOTHS ON. Never got a single apology from the staff or front desk management. I WILL NEVER STAY AT THIS LOCATION EVER AGAIN. WHAT A WAIST OF MONEY AND EXPERIENCE IVE EVER HAD AT ANY HOTEL IN MY LIFE.

Called the morning of check in to enquire if early check in was a possibility. The gentleman on the phone was polite and stated that they would try but it all came down to how fast they could clean the rooms but we could check luggage and then check in later in the evening. When we arrived to check in or check bags the person at the desk accused us of making up the phone call and that we just needed to wait. Rather unpleasant. In addition to the unpleasant check in the TV on Direct TV had no channels that would work. Not even local channels to see the news/weather/traffic etc. When we enquired on the TV service we were told that we should just use our phones. Great, absolutely but I paid for a room that had TV service. Maybe give me a credit Marriott I understand that Direct TV can be difficult but the response from the hotel was a bit rude and dismissive.

It was a good stay. The area is just so so. Lots of airport hotels. We would have liked more dining options, but we were there for a bit.

It was good. One night.

We walked to a brewery nearby. The room met our needs before we needed to go to the airport.