Quality Inn & Suites Denver International Airport
About Quality Inn & Suites Denver International Airport
Located just 10 minutes from the Denver International Airport, the Quality Inn & Suites Denver International Airport hotel offers convenient access to Aurora Mall, the Shops at Northfield Stapleton, Elitch Gardens amusement park, Dick's Sporting Goods Park stadium and 20 minutes from downtown Denver. Guests of the hotel can enjoy features and amenities like: free full hot Q Corner Café Breakfast, free wired and wireless high-speed Internet access, free airport shuttle service, free local calls and exercise room. Enjoy a relaxing soak in our hot tub or indoor heated pool. Business travelers can take advantage of modern conveniences like our lobby business center with wireless high-speed Internet access, and access to copy and fax service. Our small private meeting/banquet room will accommodate functions up to 30 people. Our guest rooms and spacious suites featuring microwaves, refrigerators and sofa sleepers offer something for everyone. Our sundry shop, laundry facilities and valet cleaning services offer added convenience.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel reviews are mixed, with guests appreciating the cleanliness of the rooms and the friendly staff, but expressing dissatisfaction with the unresponsive front desk and the lack of availability of the shuttle service. The location and affordability of the hotel are also mentioned as positives, while the condition of the rooms and the quality of breakfast are cited as negatives.
- Clean rooms
- Friendly staff
- Unresponsive front desk
- Inconsistent shuttle service
- 4/5
Room was adequate, and staff was helpful and kind!
- 4/5
The room is very roomy. Wish that there's a little table with couple chairs in the living room. The bathroom need more towel racks. Breakfast only has burritos every morning. Would be nice to have sausages and scrambled eggs. The coffee was very good.
- 4/5
Quality Inn is close to the airport, very clean well maintained, breakfast included. Good location
- 4/5
The room was very cleaned
- 2/5
The breakfast was great. The sink in the bathroom of our room keep letting out dirty water and made the room smells terribly.
- 4/5
Nice room, good stay shuttles where on time for the airport.close to some restaurants walking distance
- 5/5
Room was very spacious, front desk very helpful and close to everything! Me and my family loved it
- 5/5
Convenient for a quick overnight stay near DIA.
- 5/5
Nice place to stay!
- 4/5
Breakfast could have been better. Very few food selections.
- 5/5
It was a nice place to stay after a long day of travel. The room was clean and the beds were comfy.
- 2/5
The breakfast was awful. All the ingredients artificials.
- 4.5/5
Superb
- 5/5
Perfect for a quick night before flying
- 4/5
the location is very central with lots of restaurants and stores near by and close to the airport. the accommodations were comfortable and the breakfast is very handy in the morning. the pool was very cold so that was disappointing for my grandkids.
- 5/5
good Hotel, near Airport
- 5/5
Everything else was good.
- 2/5
The ac in my room didn’t work. My room was too warm and I couldn’t sleep.
- 5/5
Great place
- 5/5
Very comfortable rooms. Airport parking for people who stay at hotel. Staff is service is excellent.
- 5/5
Great short stay
- 2/5
$8 for parking in a lot that’s still under construction seems excessive. A $75 deposit on an $89 hotel room also feels pretty steep. It seems like if a little less money was spent on cameras and a little more was invested in guest services and the overall guest experience, things might work out a lot better.
- 5/5
Overall pleased with hotel amenities and outstanding cleanliness. Would be nice to have more breakfast options besides coffee served earlier for us working the early morning shifts.
- 2/5
They only clean your room upon request or after three days so just be aware. The towels fell back behind the vanity and when it went to grab them, it was sooooo gross back there. The carpets haven't been cleaned in a while so my white fuzzy socks were brown by the time I left. And the parking...there's a sign that says you have to pay for parking. But when we arrived, all that was available was street parking or the parking between this hotel and the next. Definitely would not recommend this place.
- 1/5
The room was so dirty with hair everywhere and the carpet was dirty too, the person at the front desk was not very nice with us and the sheets smells bad, everything was horrible, don’t stay at this hotel
- 4/5
Pros: It is convenient to restaurants, Walmart, gas stations, car rental returns, and the airport. The hotel was going through some renovations when I stayed. There were wet paint signs in the elevator and you could tell there was fresh paint on many of the surfaces in the hallway and in the room. The parking lot had been repaved the day we stayed and caused some confusion when trying to enter the lot. It all worked out okay though. The staff were very accommodating and helped resolve a tiny payment issue in record time. They provided a shuttle to the airport which was really nice at 4:30 in the morning! The beds were comfortable and provided a great night's sleep! Cons: The bathtub had a very slow drain. The bathroom was a weird triangular shape that made it very small (it would be hard for two people to move around in there at the same time while getting ready).
- 1.5/5
Poor
- 5/5
Always comfortable. This is our 5th stay!
- 2.5/5
Passable
- 5/5
Very friendly and nice staff. Super clean
- 4/5
Very good
- 5/5
Exceptional
- 4.5/5
Superb
- 4/5
they were remodeling the elevators
- 4/5
Our air-conditioner would not let me adjust it. It was freezing!
- 5/5
Good for 1 night before early flight
- 2/5
Sorry to say not a great stay! The shower/tub would not drain, the room above creaked and made noise every time they walked and there is a charge to park your car overnight.
- 3.5/5
Large room, good light Insufficient hot water. Elevator not working but no offer to help carry luggage up to 4th floor.
- 4/5
Very close location to the airport, renovated clean rooms
- 4.5/5
It was near the airport and it was clean A deposit is required at time of stay.
- 2.5/5
Passable
- 1/5
We needed to check in because my granddaughter threw up on the plane and she desperately needed a shower. They told us we could not check in til 3 pm. I seriously doubted that at almost noon they did not have one available room. Not helpful at all. Not friendly. Will never book again.
- 3/5
My original room had a non functioning air conditioner, luckily we were able to move rooms. Unfortunately the new room was without shampoo and conditioner, which was not recognized until too late. The ceiling provided little insulation from the noise of the room above and its occupants 3:45am wake up time.
- 2/5
Bad experience with a dated hotel that was less than desired. I had a handicapped accessible shower that soaked the bathroom floor. Very dated!! Shower floor looked dirty, was definitely old. Old coffee grinds still in coffee maker from prior guest. No caffeniated coffee in room. Bedroom TV remote did not work tv. Only one person on staff at front desk so they could not help. Offered a regular room exchange, i did not want that. After 4 trips downstairs, I got the remote working. Breakfast room is crowded, with a bad set up. Automated coffee machine overfills the supplied cups. Less than average food. Would not recommend, will not stay again.
- 5/5
Everything clean
- 4/5
Very good
- 5/5
Exceptional
- 5/5
the pool was not open . other then that it was clean and staff was nice . our door was not opening and they took care of the issue quick
- 4/5
Very good
- 4/5
Overall good experience for a short 3 day stay: close to the airport, decent breakfast, pool was clean, staff is friendly and accomidating, bed was comfortable, and check-in was a breeze. House keeping is not daily, but they will replace towels/bedding as needed, just let the front desk know. We did not use the shuttle service, but did see it depart/arrive regularly. There is a daily parking fee, but it was just $8/day.
- 5/5
Clean and well maintained
- 1.5/5
Convenience to airport and amenities No microwave no hair dryer. Breakfast was never really there
- 5/5
Exceptional
- 5/5
Convenient, clean place, near the airport
- 1/5
The room, my husband and my daughter stayed in was poor quality. There was giant stains on the floor and the pillowcases and the towels were dirty, and there were no amenities in the room. The TV did not work.
- 3.5/5
Good
- 1/5
I was very dissatisfied with the cleanliness in the room. I found buggers on the bathroom wall on the left side is the mirror. Staff was ok but didn’t give me no info about how to shuttle back to the hotel after my trip to pick up my vehicle. Driver for shuttle van that evening was smoking weed right outside the hotels door where they park to pick up passengers, it gave me a massive headache just smelling it. I even had to say excuse me to the two young guys that were smoking the weed because they were blocking the sidewalk that goes to where my vehicle was parked. Very unhappy and unsatisfied to see employees smoking weed during working hours.
- 5/5
Its a place you gonna go back
- 5/5
Clean room everyday the staff so friendly and ready for help and any questions… I forgot my passport in the room the clean lady bring all my stuff a the counter office
- 2/5
The floor above squeaked and woke us several times in the night. There were no washcloths in the room, the coffee maker in the room leaked. Breakfast didn’t have any options for my family. I am gluten free and my husband is low carb. The only hot options were waffles and breakfast burritos. There was only 1 yogurt and no fruit. We ended up finding a restaurant to eat breakfast.
- 5/5
It was ok for one night
- 5/5
Great customer service
- 3/5
Short stay for one night was just what we needed l.
- 3/5
I booked this hotel because it had a pool. the pool was closed.
- 4/5
Well there were really bright spotlights that lit up my room at like 1 AM and made it feel like daylight. I looked out there were like police spotlights outside of my room so I had to close the heavier blinds didnt expect that.
- 4/5
It was really convenient to be close to the airport for a short trip to Colorado. I was happy to get a shuttle to the airport. Well there were really bright spotlights that lit up my room at like 1 AM and made it feel like daylight. I looked out there were like police spotlights outside of my room so I had to close the heavier blinds didnt expect that.
- 4/5
Pool was shut down for maintenance, but apparently the desk staff wasn't notified.
- 5/5
Everything was perfect
- 3/5
Breakfast was very meh. Not a lot of options, kinda musty in the rooms. But bed was comfortable and air conditioning worked good. They gave us a broken pack n play
- 2/5
Breakfast and location was great. We booked 2 rooms however during the time of check in we were told that those rooms are not available and we had to pay extra to get a third room
- 2/5
Breakfast and location was great. We booked 2 rooms however during the time of check in we were told that those rooms are not available and we had to pay extra to get a third room
- 5/5
Extremely clean. Very comfortable beds. Excellent price
- 5/5
Extremely clean. Very comfortable beds. Excellent price
- 3/5
Dated property and visible wear and worn. Another coat of paint on top of old doesn’t look good or is good.
- 4/5
The charge $8 a day for parking.
- 4.5/5
The lady at the reception was very warm and helpful. breakfast was had no protein
- 0.5/5
Upon arrival at 8pm local time 1. No one was present in the concierge of the hotel and we had to wait for 25 mins. No mention of when would someone come over to front desk 2. When the person came back and checked my details, she suggested she can’t find bookings and have to see on booking.com internal portals too see what happened with the booking. Hence told me to wait and wanted to served the already long queue behind me. 3. It took 30 more mins to serve all the existing members in the the line + she took up new incoming clients but kept me waiting. 4. After over an hour worth of wait, she told me nothing can be done. The room she has is only for 4 adults and doesn’t fit 5th adult. Whereas the booking was for 5 adults + 1kid. She initially told she can provide an adult rollover but later told the room won’t allow a rollover bed to fit it. 5. When I told her to give me an additional room to adjust for the 5th adult, she said that had to come at a cost I should pay for my pocket, extra. I can’t be any more disappointed than the experience I had. If it’s only this chain or hotel. Or booking.com or a combination, either way I can’t recommend anyone’s to this. I would have expected booking.com to provide a better assistance rather than a refund & only sharing assistance of paying the extra that I had to for finding another hotel on my own, while they had to wait 45 mins be fore confirming on the situation in the background. For a long standing international customer/ user of booking.com, I expected far better from them. Deeply disappointed. I would be reconsidering my further options accordingly.
- 4.5/5
Superb
- 2/5
Only to find out once we arrived at 12;30am that they no longer have pull out couches in their rooms; just chairs.
- 1/5
Had a horrible experience here , never again staying here again
- 3.5/5
It was near to the airport
- 4/5
If you are on a budget and need a quick overnight, this is a good hotel. It was clean and quiet. The staff is friendly. The shuttle service is excellent. I did not do the breakfast but breakfast is available.
- 3/5
Even though I had called ahead to ask for a baby bed and rooms next to each other, they had not given me the bed and the rooms were diagonal from each other so not as close as I would have liked. When I went back down to ask for a bed, the worker threatened to kick me out and I was forced to wait in the very slow check in line again. No one else was working at that time. So if you need accomodations, make sure they are done at check in, don't just trust that they've been done ahead of time. Otherwise it was fine. Breakfast was decent and the rooms were clean but there was basically no customer service available at check in..
- 4/5
Nice clean room with a comfortable bed. Only complaint is I wish they would have stated they charge the same as an airport parking place if you leave your vehicle there. Didn't used to be that way and they don't state it until you are already parked.
- 5/5
Quiet and peaceful stay. Luis at front desk was.very helpful.
- 5/5
Coffe it’s improved! Poor breakfast
- 2.5/5
Location was great Staff wasn’t very friendly
- 4.5/5
Superb
- 4.5/5
Superb
- 3.5/5
The staff were friendly and helpful The hotel is dated and could do with being renovated. The breakfast could do with more choices.
- 2.5/5
Staff wasn’t very friendly
- 3/5
Breakfast crew not helpful. Had to ask if anything like fruit or yogurt available since all offerings besides coffee and juice were wheat based products. She had difficulty understanding, communicating in English. Found two green bananas in the back kitchen. Front desk worker did not offer any solutions when I asked her, saying ask the breakfast worker and they must be out of yogurt, etc. We had arrived with forty min left of breakfast time. If they were out, this was poor planning.
- 5/5
Apparently it use to be a Motel 6 & is in the process of being remodeled &/or redecorated. One of the packages of soap had the Motel 6 emblem on it, while another had the Quality Inn Symbol. But the hotel & room did seem pretty clean, considering. The beds were comfortable & the room was quiet. (Don't be surprised by the $8 per day parking fee… even if you’re just staying the night).
- 0.5/5
Nothing, tv and refrigerator did not work, receptionist would put you on hold and not anwseres Everything was bad
- 0.5/5
Nothing, tv and refrigerator did not work, receptionist would put you on hold and not anwseres Everything was bad
- 0.5/5
Our booking was confirmed by booking.com with reference no & pin. Money paid already during booking. Upon arrival at 8pm local time 1. No one was present in the concierge of the hotel and we had to wait for 25 mins. No mention of when would someone come over to front desk 2. When the person came back and checked my details, she suggested she can’t find bookings and have to see on booking.com internal portals too see what happened with the booking. Hence told me to wait and wanted to served the already long queue behind me. 3. It took 30 more mins to serve all the existing members in the the line + she took up new incoming clients but kept me waiting. 4. After over an hour worth of wait, she told me nothing can be done. The room she has is only for 4 adults and doesn’t fit 5th adult. Whereas the booking was for 5 adults + 1kid. She initially told she can provide an adult rollover but later told the room won’t allow a rollover bed to fit it. 5. When I told her to give me an additional room to adjust for the 5th adult, she said that had to come at a cost I should pay for my pocket, extra. I can’t be any more disappointed than the experience I had. If it’s only this chain or hotel. Or booking.com or a combination, either way I can’t recommend anyone’s to this. I would have expected booking.com to provide a better assistance rather than a refund & only sharing assistance of paying the extra that I had to for finding another hotel on my own, while they had to wait 45 mins be fore confirming on the situation in the background. For a long standing international customer/ user of booking.com, I expected far better from them. Deeply disappointed. I would be reconsidering my further options accordingly.
- 5/5
The room was clean and bed comfortable, the bathroom is tiny, but clean and water pressure was good.
- 4.5/5
The young guy behind the counter was so helpful. He totally made my night. I wish I would've caught his name. Nothing really
- 4/5
I didn't partake in any of the extras because I had an early flight out. My stay suited my needs perfectly. nothing
- 4/5
I didn't partake in any of the extras because I had an early flight out. My stay suited my needs perfectly. nothing
- 4.5/5
Nothing really
- 3/5
Pleasant
- 3/5
Mexican fella working the front desk for night shift was a complete hero. He gets an A+ Cons: Room was strange. Upstairs neighbors were loud. Breakfast was lame. Parking is charged. Overall, worth 100$, but not more.
- 5/5
Room was clean and quiet. Breakfast did not start till 6 am and we had to leave at 5:30.
- 5/5
Exceptional
- 4.5/5
Superb
- 5/5
Room was clean and quiet. Breakfast did not start till 6 am and we had to leave at 5:30.
- 3/5
The shuttle driver was a grumpy pig. The lady at the front desk was polite and helpful but hard to understand. The room was very clean and comfortable. The hallways, etc were very clean. The breakfast was disappointing.
- 2/5
My bathroom door had a hole in it. I told the front desk and showed them a picture and told them I didn't want to be charged for damages. They seemed annoyed that I was concerned about there being a hole in the door. I then took my kids to the pool. It was not well lit and the water was disgusting like it hadn't been cleaned in a long time and the pool was not heated at all. We ended up not using the pool. There was also rust on on the floor in the bathroom from a leak on the sink and hair all over the bathroom floor that wasn't cleaned from the previous person.
- 4/5
The free breakfast left a lot to be desired unless you love cereal and oatmeal.
- 4/5
It was the right price for 1 night. The small breakfast burritos were delicious. Free shuttle to and from airport every half hour. More staff is needed. Facility is slowly being renovated.
- 4/5
It was the right price for 1 night. The small breakfast burritos were delicious. Free shuttle to and from airport every half hour. More staff is needed. Facility is slowly being renovated.
- 3/5
Rooms are comfortable and clean, however breakfast is severely lacking. If you are a fan of cereal, and microwaved breakfast burritos, I guess it’s ok….but that’s about it for a breakfast.
- 5/5
Good
- 5/5
I arrived late and exhausted after a wedding and the clerk got me checked in quickly. Room was clean and I couldn't wait to get in bed! Only complaint is I didn't get to stay long enough! Caught the shuttle to the airport the next day and our driver was amazing!
- 4.5/5
The place was close to busy roads ( Monday morning) you could here the morning rush
- 0.5/5
Nothing When we called the hotel at 630 pm while driving on The road to check on our reservation we were told several times we did not have a reservation called booking several times eventually the front desk staff called me and said it was all taken care of when we arrived at the hotel at 11pm it was not bookings card was still declined we couldn't get a room the staff was very rude when we eventually got a room. It was dirty and uncomfortable we could not find a elevator we were not given any directions on how to find our room that was left to us when very tired after driving many hours the front desk staff also was telling me how bad booking is and how I should start booking through Expedia also after paying a incidental fee through booking the hotel staff argued with me and charged me 75 dollars for a incidental fee
- 5/5
The bed and linens. I slept very well for an early flight. I like the convenience of the airport shuttle. There's a 7-eleven not far ftom the hotel.
- 0.5/5
When we called the hotel at 630 pm while driving on The road to check on our reservation we were told several times we did not have a reservation called booking several times eventually the front desk staff called me and said it was all taken care of when we arrived at the hotel at 11pm it was not bookings card was still declined we couldn't get a room the staff was very rude when we eventually got a room. It was dirty and uncomfortable we could not find a elevator we were not given any directions on how to find our room that was left to us when very tired after driving many hours the front desk staff also was telling me how bad booking is and how I should start booking through Expedia also after paying a incidental fee through booking the hotel staff argued with me and charged me 75 dollars for a incidental fee
- 5/5
Exceptional
- 4.5/5
Do to bad weather , late flights, we were able to get a room at 3 am, crash and be back on the road at 11 am . The place was close to busy roads ( Monday morning) you could here the morning rush
- 5/5
Good
- 5/5
Very Clean and late check in lady was super friendly and nice. Rooms were decent size. We had a King Bed and it was heavenly.. soft sheets and towels. Air conditioning worked great and wasn't noisy, like most places.
- 5/5
Clean # love
- 2/5
The downstairs drink vending machine did not work. There is no information in the room about nearby restaurants or delivery services. The electric supply by the bed is fine. Good lights for reading. Breakfast ok but no eggs
- 3/5
You could hear every noise the neighbors made on either side and above. Overall, I would not recommend this hotel and if my wife was with me, we would have left and found something more suitable.
- 3.5/5
The room was very satisfactory for the price
- 3/5
Location and shuttle service Unfriendly front desk service. TV didn’t work.
- 3/5
Location and shuttle service Unfriendly front desk service. TV didn’t work.
- 3.5/5
The room was very satisfactory for the price
- 5/5
Juice machine broke. No milk left. At 8:30am only cereal and 2 pcs bread and plain bagels left. There were waffles but was told the night before there would be a hot breakfast. But I did survive. Otherwise experience Inn were excellent.
- 4/5
Clean, great staff, enough parking spots, complimentary breakfast. Overall a great experience.
- 5/5
Clean room
- 5/5
Exceptional
- 4/5
Is clean
- 5/5
Is very good
- 5/5
Clean room and friendly staff.
- 4/5
Very good
- 1/5
The room was very dirty. Dirt all over bathroom floor, carpet still had trash under beds, sink and tub were dirty looked like there were not wiped down. Shower curtain was dirty. Sheets had stains and blood stains and had holes on them. The mattress cover should also be washed and cleaned after every use. Very disappointed that my kids had to experience this, And being very uncomfortable trying to sleep. The bathroom sink was even clogged. The coffee machine was very very dirty. It was a waste of my money. And the photos that are advertised are not at all like the actual room itself. Do better for your paying customers. We deserve to feel comfortable for whatever reason we are there.
- 2.5/5
very basic lighting lacking, no hook for towels in the bathroom and bathtub slippery
- 5/5
Exceptional
- 2.5/5
Passable
- 2.5/5
very basic lighting lacking, no hook for towels in the bathroom and bathtub slippery
- 4/5
In renovation, but my room was completed as are most. Stay here(but not for their breakfast) but this is a perfect DEN solution for a quick in and out and half the price of other tower Road Hotels. Many decent to good eating solutions close by. Free airport shuttle. Pool. Fitness
- 4/5
The hotel overall was great. My only issue was my air conditioning didn’t work in my room so I had to switch rooms but other than that my stay was great. Breakfast was mediocre at best. No eggs, no sausage or bacon. The breakfast burrito was AWFUL. Thankfully there were other restaurants within walking distance. Great place for the price. The night shuttle drive was also extremely friendly, the day shift, not so much
- 2.5/5
Customer service, breakfast supplies
- 3/5
Room was odd shaped. And hard to get in and out of. The bathroom had hairs left over from the guest before us. The front deck attendant at check in was less than friendly and welcoming
- 0.5/5
No one was at the front desk to check us in, we were there for 45 min before we left.
- 4/5
Bed was to soft and soggy, but as I stayed there they were renovating and changing beds.
- 4/5
Breakfast was good only ate once. One of the staff members that was there at night was rude. One of my sons (15yrs old) sleep walked out of his room when he woke up he was locked out of the room he went to ask for a key to get back in and the room and the guy instead of offering to call my room wanted to call the police, and the morning we checked out I went to let him know we we’re heading out and turning in our keys he didn’t even say a word to me.
- 5/5
-
- 5/5
We stay here very often, great location, staff is always very friendly. Check-in was a breeze. Room was great. It’s generally just one night before we hop on a flight, but it always serves us well.
- 5/5
Clean
- 4/5
Close to DIA They automatically tack on $8 for parking overnight. Why don’t they just add eight bucks onto the advertised price.
- 3/5
TV wasn’t working short of staff
- 4/5
The hotel was recently updated and clean, breakfast was lacking a bit, no yogurt, no eggs or sausage, otherwise it was a good stay.
- 3/5
.
- 1/5
The staff on the front desk was rude. His not even welcoming. We check in late around 1am and check out around 5am. Upon checking out I hand the key card he didn't even say anything. The room is not even sounds proof you can hear all the noise in the hallway and the cars outside. Plus the curtains you can't even roll away. There is only a thin layer of it. I couldn't recommend to stay here at all. It was terrible
- 4.5/5
Found pieces of food under the bed at the headboard.
- 5/5
Staff was great, rooms was clean, area was safe! The pool was sort of cold, but other than that we had a great stay!
- 4/5
Breakfast was not up to par with the rest of the experience..need more options and too crowded.
- 3.5/5
I thoroughly enjoyed the proximity of the property to restaurants and other activities. The shuttle service provided to and from the airport made traveling more efficient and enjoyable. Additionally, the building’s exterior and interior were clean. My only complaints were the bathroom in the hotel room wasn’t my favorite from other hotels I’ve stayed at. The products weren’t very well-stocked and of poor quality.
- 3/5
Older property. False fire alarm at 5:45 AM
- 3/5
It is what it is. An airport "shuttle Hotel" My particular shuttle never showed up, so I had to take an uber there. In the morning it was there. The hotel is reasonably clean, but old and "re-surfaced" everywhere. It does NOT look like the pictures.
- 5/5
I stayed her for four nights and had a great stay. The bed was super comfortable and room was a good size. The staff were very helpful and the breakfast was really good.
- 5/5
Staff was on point!!! Very responsive very clean, I can’t over emphasize how clean this hotel was. 10/10. No complaints at all. Great price, great location, great excellent staff
- 3/5
Breakfast was less than average. Parking fees apply for this property. Not excessive but there was a fee. Tv stopped working after 1st day so they gave us a new room but huge inconvenience having to pack up and move. Then the room we moved to the security latch on the door didn’t stop the the door from opening.
- 2/5
Parking fees
- 5/5
Nothing
- 4/5
Good value option to spend the night before a super early flight.
- 0.5/5
The location to the airport was awesome! The staff on 4/28 around 8:30pm was awful! I booked 2 queens with a sofa. Got into town around 10:30pm and got told they can't find my reservation. Then got told they don't have sofas (I had 4 adults and 2 kids). We all can't fit in 2 queens. They wanted to charge me an additional $125 for an extra room with a bed. Absolutely ridiculous.
- 2/5
Was disappointed with the staff friendliness and support. The airport shuttle driver was rude and turned us away at morning pick up despite our planning the night before with the desk staff who was also fairly dismissive of our needs. All more disappointing given I was traveling with a seven year old.
- 4/5
For a one night stay for single traveler keeping cost down this hotel is perfect!
- 0.5/5
It smelled so bad and had roaches the walls and floors were disgusting
- 4.5/5
Charge for parking
- 5/5
I didn’t eat breakfast
- 2/5
This property needs maintenance, there working on it. it is in a great area but the other thing the breakfast the only thing they have was burritos.
- 5/5
The shuttle to the airport was fine. Got us there in plenty of time. I would recommend better shower heads. That’s my only complaint. Staff was great.
- 4.5/5
Front desk at check in not at all friendly
- 5/5
Very clean and new. I liked the room configuration..
- 4/5
Good just about the parking in nights it’s kinda difficult
- 5/5
Got stuck bc my flight was cancelled - loved the shuttle bus huge help Staff is very friendly and kind Everything was great
- 5/5
My room was comfortable
- 5/5
Clean and convenient
- 3/5
Juice machine was broken. It was clean.
- 4/5
Hotel was good for an overnight to the airport. Room was clean, breakfast was minimal. Shuttle was good going, but on the return had to wait 45 minutes. Parking seemed to be charged by the day, not by a 24 hour period. We checked in Thursday night and returned early Tuesday morning, and was charged for 6 days.
- 5/5
Clean and accomodating staff
- 5/5
Breakfast was ok and ac works ok too
- 4/5
Very nice and clean. Very convenient to airport when arriving on a late night flight, but overpriced .
- 5/5
Great, affordable stay at this hotel. The staff was nice. Very clean.
- 5/5
Reception person was great! Breakfast was lite.
- 3.5/5
Comfortable beds Airport shuttle has only limited space. Breakfast has no healthy options like fruits and oatmeal and whole wheat bread.
- 3/5
Close to the airport and has a shuttle. Cheap prices. The TV didn’t work, there was a used bar of soap still in the bathroom, there was water damage on the walls in the bathroom, the bed was hard, pillows were tiny, and they don’t do wake up calls.
- 0.5/5
Staff has bad attitude as if they don’t want to be there , HAS BED BUGS!!
- 5/5
Clean area all around , always smelt fresh
- 5/5
Great
- 3/5
Breakfast was okay.. Noice not stop above and next to me.. but overall a good place to stay last minute.
- 4/5
The front desk clerk would not add my Choice Privileges number in my reservation. The vending machines were all credit or debit card only. You could not use cash.
- 4/5
Spacious room, comfy bed, nice pool and fitness amenities. Good parking, although not free. Impatient check-in staff, a little condescending.
- 3.5/5
Major renovations made it hard to move suitcases with equipments in the hallway. The hotel had workers painting every single day. Made it difficult to breathe! I reported it to the staff. Paid parking
- 3/5
Pillows, breakfast
- 3/5
Breakfast menu was only carbs, only protein was in a Walmart chimichanga. Pool was freezing and hot tub was missing, fitness area was sad as well (1 treadmill and a few dumbells), if those things don’t bother you then it was a good stay.
- 4/5
Clean, convenient, nearby restuarant.
- 5/5
Everything
- 5/5
They were very friendly and helpful
- 5/5
Staff was nice and the room was clean.
- 4/5
My stay at hotel was peaceful and quiet and the staff very helpful and friendly. The area was perfect with access to places to eat and shop.
- 4/5
Property was ok for what I payed.
- 5/5
Was good
- 5/5
Quiet area & no airport noise. Lots of restaurants around to choose from. We would stay again!
- 5/5
Great place to stay while visiting Denver.
- 5/5
Yes perfect
- 4.5/5
Convenient location. Comfortable bed. Clean room.
- 3/5
The room was basic and the bathroom was small with the tub plunger broke and when going to bed there was a flashing bright blue light that lit up the room. Plus when you got to the property you had to pay to park your car for the night
- 3.5/5
You have to prearrange the schedule to the airport. Front desk attendant no super friendly in the morning.
- 4/5
Nice lil room.
- 3.5/5
The staff was really excellent, check in was a breeze even with a long line. Breakfast was good with several options including waffles. Everything was clean and well-kept.
- 1/5
No clean
- 4/5
The room was comfortable and soundproof
- 3/5
Bathtub has a chunk missing out of it… and was discolored
- 3/5
The breakfast was horrible for the type of hotel it is
- 4/5
Price
- 4/5
There was not a bar or restaurant on site. They did have a decent free breakfast, was good for the price and a quick in and out.
- 3/5
There was construction going on and we had to walk over nails and debris to get to our room.
- 3/5
It was ok
- 5/5
Good amenities
- 5/5
Good breasfast good staff
- 3/5
Breakfast is ok. Only issue was the strong smell maybe new paint in the corridor & room.
- 5/5
It was clean, great location It’s off the highway so if you have windows facing the highway, it’s gonna be louder
- 3/5
Muy viejo y sucio
- 1/5
They were changing the carpet and moving rooms around and the dust from the old carpet was all in the air for days I stepped in glue from the carpet it was unbearable
- 5/5
Good location decent amenities.
- 1/5
Expedia booked me a trip and instead of saving money flying out of gillette they gave me two huge layovers in denver so i iended up sprnding more overall
- 2/5
Breakfast was pretty mediocre, kitchen staff was a little pushy. Construction was being done which was pretty loud in the morning. Construction workers also impeded one of the exits to the parking lot. Most of the front desk staff were nice though. Price was pretty fair considering.
- 3/5
Brrakfast limited. Room basic. Property was being worked on. Carpet being torn up , holes in walls. Staff seemed annoyed and bothered after fire alarm sounded and locked out elevators.
- 5/5
It was clean and the staff were very friendly and accommodating. Only thing i would say is that they didn’t service my room.
- 5/5
Great location. We were happy with our stay.
- 5/5
Clean
- 5/5
Parking was full
- 3/5
Breakfast was put away by 7am, sometimes 8. Complained on tub filling with water, never offered another room, never was acknowledged
- 3/5
Breakfast was very limited
- 3/5
In. To top it off the shuttle wasn’t running when we returned late night and we had to pay 35 dollars to go back to the hotel
- 4/5
Clean.
- 1/5
Worst experience. Stuck our family in a suite with no couch pull out bed like the room we booked, we were given rolling beds to bring up ourselves, the room smelled of cigarettes so strongly we left after an hour with a headache from the toxic smell and booked a different hotel. Room was dirty and those rolling beds were like prison bed quality. Unfortunately I can never get ahold to a manger to ever get a refund . The good reviews of this hotel have got to be fake because there is no way anyone would enjoy staying there .
- 4/5
Even if all hotels are doing it on tower road, does not make it right.
- 1/5
Booked a double queen room with sofa bed and there was no sofa bed. Called the receptionist & no answer (he was outside with a friend). Woke up the next morning in hives/bites on my face & body. Terrified they have bed bugs, I called the hotel staff days ago & no one has called me back still.
- 4/5
Clean but some of the renovations seemed unfinished in the common hallways. Bed and pillows were comfortable. Bathroom was clean. Limited breakfast but acceptable. Staff was kind.
- 3/5
Hotel under construction during my stay, pool also closed/ under construction
- 1/5
Elevator did not work so we had to carry luggage downstairs. Carpet was peeling up in hallways and in our room.
- 5/5
The staff at check in could have been friendlier. The one at check out was super nice. The $8 charge to park was an unwelcome surprise
- 1/5
Breakfast was stale and had almost nothing even early in the morning. Pool was closed. Renovation mess everywhere.
- 4/5
The hotel is close to the airport, and thus a nice choice for an overnight stay for the next-morning flight. The continental breakfast is ok though not excellent. The bathroom design is somewhat inconvenient; the shower gel container is hard to reach while taking a shower. The room is clean, and the staff are friendly. One of the elevators has an inresponsive button, which needs a fix.
- 3/5
Charged extra $8 for parking
- 5/5
Very Good for the Price at the time of my stay
- 5/5
Great place
- 1/5
Overall I wouldn’t recommend this hotel to anybody
- 4/5
Staff was great, friendly, and understanding. I had checked in already and discovered that the pool was being remodeled so ended up cancelling our stay. Didn't get to see the rooms but the lobby and general common areas were clean.
- 3/5
Toilet was wobbly in room, missing trim in hallways, they make their guests pay for parking when they are out in the middle of the suburbs, felt unkempt, and continental breakfast was just carbs…only fruit was a banana. So unhealthy!
- 5/5
Quick stop, easy check in, good price.
- 4/5
We only stayed one for our flight the next day. The shuttle service was great and they had coffee available for the early am travelers.
- 3/5
The beds are decent enough, shower is okay.
- 5/5
Everything was really good!
- 1/5
Terrible hotel! Pay over $150 for two queen bed? I was booked two queen bed and a sofa bed, got a call saying they don’t have any sofa bed then why do you have that option on the website. The room was terrible, you literally can heard next door so clearly and also heard people walking on top. Fridge in the room it was turn off, the lady in the front was rude! Breakfast wasn’t a lot of option
- 5/5
It was clean and staff was friendly
- 5/5
Clean room
- 4/5
Good
- 2/5
I was frustrated to discover the pool was closed when we arrived. The pool was the main reason we picked this hotel. When I asked the front desk about the closure, there was an extremely rude staff member named Sophia that told me I should’ve known because it’s posted on every platform. She had no compassion or empathy for my situation and was just snotty and rude. When I looked on the Expedia website for information about the pool closure, all I found was a small hidden paragraph under the policies section about a remodel happening at the hotel. Then it listed the affected areas which literally listed every area of the hotel. Nowhere in that paragraph did it say the pool was closed. There was another lady at the front desk and she was extremely nice and professional, her name was Haybe. The room was fine. The bathroom was extremely small and dirty when we arrived. I found clumps of hair in the shower. I’m extremely disappointed with the state of the hotel and how we were treated by Sophia at the front desk. I would never stay there again.
- 5/5
Very good experience and had a good time while staying!
- 5/5
Yes
- 5/5
The staff, the room
- 5/5
They got us there safely frim the airport, clean room, excellent service!
- 4/5
The room was clean and comfortable. Tower Road is a bit loud.
- 1/5
Awful
- 4/5
Room was clean perfect for by the airport.
- 2/5
Staff was fine. Room didn’t have lights and coffee was absolutely terrible.
- 5/5
Room was spotless and the staff were very friendly and helpful. I would definitely recommend and stay again!!
- 5/5
My room was very spacious and clean. It had all of the amenities for a four day stay.
- 5/5
Clean comfortable room and breakfast was amazing
- 5/5
Great all around!
- 1/5
Extra charges for towels , room very basic , noisy can hear everything in hallway , nosy employees, worst hotel yet ive stayed at in Denver colorado area . 8 a day for parking a vehicle dont recommend staying here
- 2/5
Just a lot of parts of the room needed atrention and they started doing construction work around 8am
- 5/5
The staff was excellent
- 3/5
Yes
- 5/5
clean room. very good stay. will stay again
- 1/5
Room was ok. Cheaply renovated but was sufficient for the night. I was not impressed with staff. I called the front desk (night staff) and was told we were confirmed for 8:00 am shuttle for 2 people. The next morning at checkout (day staff) I told her that we were confirmed for the 8:00 shuttle and was told it would be arriving soon and the driver would come in to get us. 8:00 comes along, and a "shuttle" came and went???? I asked the front desk if that was the shuttle she said that we were not of the list so the shuttle came and went!!! Grrrrrrrrr, I was so mad, pad for my own uber and left. Super frustrating!!! Poor communication!!
- 5/5
Clean, well kept, quiet, great stay!
- 5/5
Everything was perfect!
- 4/5
Everything was cool except the bed was hard and the breakfast was ok, I expected some bacon but the 5 days we were there they didn’t put out any.
- 1/5
The stay did not happen. Booked at 8 pm and cancelation was attempted at 9-930pm same day and refund was not available. Ridiculous to do that to people
- 3/5
1st room had a leak in the bathroom, water leaking from the ceiling. We were quickly moved to a new room. Place was quiet.
- 5/5
All staff was very friendly and we will come back again.
- 5/5
The location close to the airport is excellent: 12 minutes! Walkable distance to restaurants and services. Though the bus stop is close by, the public transportation times are very limited. Plan ahead! However, the BEST part was access to a reliable, free, airport shuttle. You can catch trains from DIA/DEN. Remember to TIP your shuttle drivers, so this valuable service will continue to be available and worthwhile for everyone! Curtis and all the drivers were extremely professional and accommodating. Looking forward to returning to Denver!
- 3/5
Had to get rooms switched due to the heat/air wouldn’t work. Pool was closed for “remodeling” the 5th -9th and we got there on the 5th and left on the 8th and nothing was touched on it. They have breakfast but barely. Overall not a terrible stay but I will find another place next time I’m in town.
- 5/5
The room was very clean, the staff was very professional and help with directions to things close by.
- 5/5
Peaceful and comfortable that was what I needed
- 1/5
Staff was lacking , hotel was smelly defin
- 1/5
Was the worst experience ever . It took me about an hour standing for check in at the front desk so I had to wait and workers who worked there were even worse, they would stand in front of people's door and be loud for a very long period of time. Several instances I had to call the front receptionist people to let them know that their housekeeping workers are being too loud and making too much noise non stop. At one point, I told them what was going because I was working inside the hotel and told receptionist to tell them to tune it down, but It look like I was ignored, because 40 minutes after the call they were still behind my door being belligerently noisy, loud and very uncomfortable situation
- 4/5
The room was clean. The customer service was awesome and the breakfeast and coffee was excellent.
- 4/5
We were not made aware that the floor we were on was under refurbishment. Lots of drywall dust everywhere made the best of it. Other than that the visit was good
- 1/5
It was terrible
- 3/5
staff was very courteous. shuttle was right on time. room needs some updating it seems.
- 5/5
The room was clean and the hotel close to the airport. Pretty convenient
- 3/5
front desk person was not nice at all
- 5/5
Fabulous
- 4/5
Everything was perfect in the staff. I will definitely recommend this hotel and will be staying here again.
- 5/5
Very clean room, pleasant staff and great breakfast
- 3/5
Staff was a little snarky at check-in. Parking fee of $8 per night
- 5/5
As advertised
- 5/5
Wonderful and quiet stay! Comfy beds.
- 4/5
Clean, good shuttle, I’d go back !
- 4/5
Staff was very nice, room was nice, clean and quiet. There was renovations happening and the smell of paint was very strong in our room. That was the only negative thing.
- 5/5
Clean room, quiet property and friendly staff
- 4/5
Great service. Let me check in early.
- 5/5
Close to the airport and car rental.
- 4/5
Room was clean
- 1/5
Filthy.
- 5/5
no it was perfect
- 2/5
Linens were like sandpaper. Free breakfast was dominated by individuals making 2 and 3 waffles each to take with them. Very dirty hotel. Made you pay an extra $8 to park outside and they lot was barely plowed.
- 2/5
It was a mess. Painting, spackling workers, floors dirty. Paid parking even if you stayed overnight minimal breakfast
- 4/5
Amenities location ride to airport
- 4/5
The room did have a bit of a “previously smoked in smell” and the sink I think had a small leak but overall. I paid a very good price for my stay here. The staff was very kind. Cute little breakfast in the morning and very convenient shuttle to the airport. Would stay here again.
- 5/5
Everything was great
- 3/5
The shuttle driver never came to the airport on time. We finally had to rent a taxi for 50 bucks. I think you need to talk to the people that run the the vans and improve that very much
- 5/5
Awesome
- 5/5
Room was clean and they have an excellent customer service
- 5/5
Great hotel. Friendly staff, and the breakfast was great. I would definitely rebook at another date.
- 4/5
Location
- 5/5
Great location and clean
- 2/5
Room was run down furniture dirty and needs to be replaced tv is small and bad very old show wall had a huge crack in it no one speaks English
- 3/5
Coffee maker was impossible to use, water was only lukewarm, breakfast was minimal
- 5/5
Excellent
- 5/5
Great hotel
- 3/5
Delayed flight into Denver caused us to miss our connection, thus having to spend the night in Denver and catching the first flight the next morning. Myself and a group of others were waiting for the airport shuttle at 5:30am only to be told there was no shuttle until 6am and when shown the shuttle passenger list, all names had been whited out for the 5:30am shuttle. VERY inconvenient and we confirmed the ride for 5:30am at check-in. Had to take an Uber as we couldn't wait for the 6:00am shuttle. Very disappointing and frustrating.
- 2/5
The bathroom was dirty. There were hairs on different areas
- 2/5
Vending machine did not work in lobby, but they would not offer to make it right. Ended up paying 9.00 for one bottle of water
- 4/5
It was solid
- 5/5
Yes
- 4/5
except the shower water pressure was terrible
- 5/5
Excellent
- 4/5
Nice friendly staff. Easy parking. Clean room.
- 2/5
Fair
- 5/5
Clean, new, amazing breakfast!
- 5/5
Ac was great
- 4/5
Clean, new and under painting/new renovation. Fitness room—all new. In there, missing tv remote, scale had low/weak battery (front desk unable to know how to fix), dead battery in fitness room clock, no cleaning wipes in fitness room. Local, lighted warning signs to lock cars and remove valuables. I still recommend, but staff needs to do more than sit at front desk and play solitaire. Clean hotel, good location for airport. DO NOT MISS: need to pay $8/night to park there.
- 5/5
Yes
- 3/5
Breakfast was good, shuttle to airport was nice, but it's not spotless. It's average-clean but it's an older hotel. The front desk gal wasn't very friendly but maybe she was having a bad day. It was good for the price overall.
- 5/5
Close to the airport, so that was my main reason of staying in there. I had late arrival time, so the location was perfect for me.
- 2/5
The room was not clean at all. I did not enjoy finding other people’s hair in the shower. Definitely need to do better at cleanliness.
- 5/5
Good variety for free breakfast. The rooms were clean, easy parking, easy check in and out, the property was clean and conveniently located near the airport and a lot of dining options.
- 5/5
I originally went for a job interview, which I didn’t get, but my stay there was very great and it was such a really good city to visit. The team in that property are very communicative and very attentive. From front desk to housekeeping, so even the driver who dropped me off at the airport and pick me up. Thank you
- 1/5
Woke up in the morning with water on the bathroom floor from the unit above me sewer backed up in the sink, actually trying to get a full refund
- 5/5
We did not get to eat breakfast as we had to leave before it opened but the breakfast to go was a nice touch. Hotel is currently undergoing some improvements and the areas that have been improved looks nice but the older areas are pretty rough. Love the convenience of being close to airport. Would come back again and hopefully the improvements are completed by then.
- 3/5
The room was huge but a bit worse for wear. The sofa sleeper didn’t work which we needed but they brought us a rollaway and that worked fine. The morning we were leaving, however, they started a full on remodel. At one point we were trapped in our room because furniture was stacked outside the door. Would have been nice to have a heads up on the remodel (and possibly a discount??). Also, they packed up breakfast 15 min before it was scheduled to end. We weren’t able to enjoy any breakfast. It’s an airport hotel, breakfast should be available (in full not just frozen bagels) up until 9am!
- 3/5
Room was not as advertised. There was no fold out couch and therefore could not accommodate 6 sleepers. Was given a cott and someone had to sleep on the floor.
- 5/5
The room was spotless, and staff very helpful. Good stay.
- 5/5
Great and helpful front desk clerk.. Clean nice room.. will be back
- 5/5
The staff were very helpful
- 3/5
Room was very dated and needed a lot of love. Usually stay here but this time wasn’t the greatest.
- 4/5
Staff was nice.
- 5/5
Todo limpio y muy comodo
- 5/5
Clean room, accommodating staff. Solid room for before an early flight.
- 1/5
Woke up in the morning the bathroom floor was flooded from the shower above and backed up sewer in the sink in the bathroom
- 1/5
I checked out On the 26th of Dec and it’s now Jan 6 and still haven’t received my deposit
- 3/5
Hotel was under renovation when we went. So everything seemed chaotic. Check in was smooth and staff seemed nice. However the building seemed very minimally cleaned. We hung three sweaters on the coat rack and it started to fall off the wall. There were used soap bars left from the last occupant before us. Everything made it seem dirty.
- 5/5
In terms of price quality, it's a great hotel. Cleaned rooms, good breakfast for the price, and free shuttle if you request it. If I have to go back to Denver, I will choose this hotel again.
- 5/5
Great location nearby airport
- 5/5
Beds were comfortable, the breakfast delicious staff was great . Overall a great stay
- 5/5
Friendly staff room was clean and comfortable
- 5/5
Staff was helpful and the room was clean. Although it did smell like marajuna and as someone that doesn’t smoke, it was off putting.
- 4/5
Friendly staff, good breakfast
- 4/5
Really I stay 1 night I can apreciables
- 3/5
Staff need to be more friendly and room carpet were smelling.
- 3/5
Is in the process of updating, so feels a bit rough right now. Fold out bed was actually broken and almost impossible to sleep on.
- 5/5
Clean, good breakfast, and nice staff
- 3/5
Pool was freezing, room where it was located was not heated at all. So, essentially, not an indoor pool. Smelled of paint and limited parking with windows getting smashed.
- 4/5
Very strong paint smell in hallways due to remodel, but rooms were clean and comfy.
- 1/5
Waiting for an hour (so far) for shuttle at airport. Have not checked in!
- 1/5
What a dump. Room was terrible, smelled like smoke and paint. Beds old and uncomfortable. Stains on sheets, ripped up baseboards around the entire room and no curtains so the street lights lit up the room all night. Check in staff could have cared less about helping us. Would give zero out of five stars if I could. Horrible booking and should not be charging $100 a night. What a rip off.
- 4/5
Quiet comfy beds
- 2/5
Front desk staff was rude. Not very helpful.
- 5/5
Everything was perfect
- 5/5
Clean Room, updated
- 4/5
The room was spacious albeit dated. The breakfast was tasty. All the employees were friendly.
- 5/5
Clean facility. Friendly staff. Was up and out too early for breakfast!
- 5/5
I love there
- 1/5
Do a better job with parking
- 5/5
They have what you need
- 5/5
Very courteous, fast and efficient staff. Room was very clean and bed was comfortable with multiple pillows to chose from
- 5/5
Every thing was spot on!
- 4/5
Water shower is not working good, low pressure. And pool water is not warm
- 3/5
But it’s not quite Hard to sleep kids play around upstairs
- 4/5
The beds are uncomfortable and on the firm side. 75$ incidental hold-it was refunded but a little high. Tried to upgrade to a double bed and they told me they couldn’t.
- 5/5
Everything good
- 5/5
Clean room. Quiet stay. Friendly staff.
- 5/5
Very clean
- 5/5
Easy check in and friendly staff
- 5/5
Great location easy access to airport, quiet and polite staff.
- 5/5
Yes
- 4/5
Great for the price. Good breakfast options on the go
- 4/5
Nice staff. They were remodeling, and still keeping things clean and nice.
- 5/5
Everything was amazing! Highly recommend, very clean
- 1/5
First they were painting and doing remodeling and it was not listed. The bed was hard as a rock, the pillows were not fluffy as listed and I had a view of the air conditioning unit.
- 5/5
The room was newly remodeled. New beds were very comfortable.
- 4/5
clean room, courteous staff
- 1/5
Either they’re buying reviews or— this place is a complete no. From staff to room condition. 0/10 do not recommend.
- 5/5
Great
- 4/5
Shuttle was very good and dependable
- 5/5
Everything good. No problem getting an early check in at 9:30 am for a small additional fee!
- 5/5
Yes
- 5/5
Staff was helpful room was clean
- 5/5
Great Airport hotel, has all the necessities, hotel shuttle is a great addition, close to a lot of food.
- 5/5
Lady at the front desk was very nice and quick
- 4/5
The room was clean and quiet. The airport shuttle is a convenient way to get to your flight. The area where you have to park your car, if you during trip, needs better lighting.
- 5/5
It was clean
- 4/5
Airport shuttle was easy to find. The heater worked extremely well to combat the temps from the snowy weather.
- 3/5
Frustrating! After 36 hours of delayed and cancelled flights between 3 states, I arrived at the airport after midnight and stood outside freezing while waiting on a shuttle I was told ran 24hrs. I called the hotel to ask why the shuttle isn't showing up- no answer. Once I get to the hotel, I discover why. I ended up Ubering to the hotel. Once there the clerk spent an absorbant amount of time fraternizing with a patron, getting Mandarin lessons from him and "helping" him with frivolous things. I get being friendly and going above and beyond but that stuff could have waited until he checked me and the others in. Instead, he smugly ignored us while we just stood there a good 20 minutes. By this time I'm exhausted and it's close to 2am. I decided to speak up and interuupted his socializing, asking him to check me in. He then immediately motioned to the guy in in front of me and checked him in. At that time, he picked up a call he thought was coming in for the guy he was fraternizing with. It was obvious answwring incoming calls wasn't his thing. Instad, it was a lady inquiring about the shuttle she too was assured would pick her up. He hung up on her in an animated self-satisfied gesture when she petitioned for understading. He then got a shuttle from another Quality Inn to pick his friend up. He never extended that courtesy to the lady on the call nor answered my call, giving me that option. Gross disregard for common courtesey and my time and distress.
- 4/5
Todo bien, solo el personal de restaurante no fue amable, hay formas de tratar a las personas y no sentimos ese respeto que merecíamos.
- 4/5
It was good
- 2/5
My car got broken into this morning and the we drove from out of town and the gentlemen at the front said he cou
- 3/5
The indoor pool was too cold even after they stated they turned up the heat. The photos were misleading in terms of the space. Staff was super friendly and kind so that why I gave an average rating or I would have given a 2 Star.
- 2/5
We got woken up on our last day at 5 am by am alarm clock going off. We called down and they would not turn the alarm off until an hour and a half afterwards. My family was inconvenienced in a way we have never experienced.
- 4/5
Very friendly and good breakfast
- 5/5
Quick
- 5/5
Outstanding
- 4/5
Staff was great
- 5/5
Good
- 4/5
Bless comfortable room, although a bit of age showing. Could use a little sprucing up and remodeling.
- 3/5
N
- 3/5
Hotel is kinda gross
- 3/5
Facility was dundgy.
- 5/5
If I could give no stars, I would. Very unprofessional staff. No one could answer my questions and the apparently they never have management working. I have never had a horrible hotel stay like I did this one. DO NOT STAY HERE.
- 5/5
Clean beautiful. Lovely time
- 4/5
Staff were extremely pleasant and helpful.
- 5/5
It was helpful to have the hotel hold my bag securely until check in time. The airport shuttle in the morning was nice and efficient.
- 5/5
Room was clean with everything in working order. We were able to leave our vehicle on the property while we were away. Hoping our vehicle is in good condition upon our return.
- 2/5
The pillows smelt dirty. The shower head didn’t have enough water coming out of it. The pressure of the water wasn’t ideal.
- 5/5
Room was clean, staff helpful.
- 5/5
Located very convenient to the airport. I wasn't there for breakfast, but coffee was available to have while waiting for the shuttle. Thanks.
- 2/5
Breakfast was subpar and they didn't clean the room for the three days, even though we asked several times. The pool was ice water.
- 5/5
Helpful staff!
- 5/5
Location clean room nice staff
- 4/5
Breakfast was great everyday! Beds were soft and comfy, room was clean upon arrival. I would have preferred more frequent housekeeping and it would have been nice to know about the refundable deposit upon check-in in advance. But overall the stay was great, staff were friendly, facility was clean.
- 4/5
The airport shuttle was absolutely horrible. We waited in the cold for about 45 minutes only to have the shuttle for the specific hotel drive right past us. The shuttle driver from the other location was luckily willing to take us to our hotel. The front desk staff was very pleasant unhelpful.
- 4/5
Great Staff, room was clean
- 5/5
Clean room great beds nice size room good breakfast staff nice would stay again
- 5/5
The room was a bit too warm, but otherwise nice, neat, and clean. The check in was easy and the airport shuttle was very convenient. Staff at desk were very nice.
- 5/5
Clean
- 3/5
It was a good spot close to the airport.
- 5/5
Room was clean and quiet no outside noise disturbances, shuttle was there at the promised time.
- 3/5
Staff was courteous, Room condition was Ok.
- 4/5
The room was clean which I really appreciated. The king mattress was pretty thin so I didn’t get the best sleep.
- 4/5
Breakfast was very good.
- 4/5
Good
- 3/5
Way too noisy to rest. I could hear every move by the people in the room above me. Had it been empty or if I was on top floor would have need all good. These people were walking around and doing stuff from 2-330am making rest impossible. I know that's a hard problem to solve but spreading people out throughout the hotel would have helped.
- 3/5
Beds were really hard and breakfast was limited and nasty
- 5/5
Na
- 5/5
Nice comfortable room, good free breakfast, great employees!
- 5/5
Airport shuttle picked up every 30 minutes from the airport and you schedule your ride to the airport at check in. Check in process was easy and the staff was friendly. The room was large, clean and very quiet. Would stay again and recommend for any travelers. Far enough away from the airport you don’t hear any flights. Maybe a 10 minute drive but not in the flight zone. Bathroom was big and spacious.
- 3/5
Rooms are very clean, outdoor walkways well-lit. However, the pillows were abysmal - lumpy and uncomfortable. Would be wise to invest in better quality, since quality is part of your brand. In addition, a handicapped room does not consist of a tub with a shower chair in it. It includes a walk-in shower so the handicapped person does not have to climb into a tub at all.
- 4/5
Staff was helpful, check-in wasnt bad, beds were fine for what we paid, but the star was the breakfast! Hot and fresh!
- 4/5
Noticed dirty areas in bathroom and room. Breakfast had no fruit, no yoghurt.
- 4/5
Comfortable clean room, all good.
- 4/5
Very nice staff. Nice clean room.
- 5/5
The gentleman who checked us in was amazing1 Clean room. Left before breakfast to catch a flight.
- 4/5
Airport shuttle was great and punctual also for an early flight out.
- 5/5
Good breakfast
- 5/5
It was a great stay, again.
- 5/5
Clear room
- 5/5
Clean room
- 5/5
Great
- 2/5
AC vey old and filter not cleaned, terrible breakfast and very unpleasant professional taking care of
- 4/5
The main complaint we had for the facility was the toilet was in poor working condition. The hotel was as expected for the price.
- 5/5
Good for staying close to the airport
- 5/5
Clean room
- 2/5
Airport shuttle was easy to get to, hotel left much to be desired considering the cost.
- 5/5
Everything was good
- 1/5
The room I booked was not the room I got and the front desk was rude when I asked if it was possible to get a different room.
- 5/5
Walking distance to excellent restaurants, reasonably close to airport, good price.
- 4/5
Overall, we had a good experience with this location. Check in was easy, staff was polite, and the hotel provided what we needed. The best part was a clean and comfortable bed. What could be improved were the cleanliness of the bathroom, we found hair and buildup of previous guests. We also did not care for having to pay for parking at the hotel.
- 5/5
Comfy beds, close to restaurant options and the airport.
- 5/5
Great location. Staff super friendly and helpful.
- 4/5
I did not like their customer service! I went to blow dry and style my hair in the morning to catch our plane and their blow dryer was broken. When I asked for one they were unable to help me. I had to leave with wet hair in cold weather. And no apology was given.
- 1/5
Horrible. Dismissive front desk that told me my injuries I received on property didn’t warrant a trip to the hospital. I asked the teenager front desk member if he’s a doctor and clearly that answer was no but he said it’s happened to him before and others so it’s no problem! Maybe if you know it’s a problem and it keeps happening and you don’t fix it is gross negligence! Litigation might be pending.
- 5/5
The room was clean, easy to get into room with card key, and efficient staff as well as a good breakfast.
- 2/5
Had to pay for parking for there to be no parking for the hotel. Had to use the road down a ways. Second, my key card sensor on the door was busted and had to keep getting the desk receptionist to use the master key to get into my room
- 3/5
Parking was difficult when they are sold out
- 5/5
Clean room friendly staff. Breakfast was good. Bed was comfortable.
- 4/5
No
- 1/5
We were kept up all night. We could hear the person above us every time they moved. It was awful.
- 5/5
The hotel is great. But if it’s fully booked then parking can be an issue.
- 5/5
Good value.
- 5/5
Airport shuttle was easy to schedule with the front desk and always on time. Driver is very nice.
- 2/5
The room smelled, the staff seemed like they were inconvenienced anytime we entered the lobby, the rooms had uneven floors, sticky doors, pool was freezing, you could hear people walk and talk on the floor above.
- 4/5
Nice for the money. Could use a different fan in the bathroom that doesn’t turn on with the light.
- 5/5
Yes shuttle was on time and at front door. Breakfast was good a different variety of choices. Over all it was very clean in the room one thing could use attention is defrost the freezer in the refrigerator.
- 5/5
I enjoyed the beginig of the stay and service I was really happy with the cleanliness of the room. Not sure if it was morning. But leaving the hotel the front desk person seemed a little out of it. So when answering questions he seemed lost or slow. I wish there was scrable eggs for the breakfast but everything else looked good.
- 5/5
Entire building was clean and presentable. Staff was friendly, knowledgeable and helpful. Location was convenient.
- 5/5
Our time there was short. Even arrival and 3:30 am departure. Staff was friendly and airport shuttle was prompt and smooth.
- 4/5
It was okay in a pinch as I had flight delays. Staff was nice. Was only there to sleep about 6 hours.
- 4/5
The breakfast was good
Frequently asked questions about Quality Inn & Suites Denver International Airport
Does Quality Inn & Suites Denver International Airport have free Wi-Fi?
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Where is Quality Inn & Suites Denver International Airport located, and how walkable is the area?
What's nearby
- Denver International Airport 5.6 mi