La Quinta Inn & Suites by Wyndham Denver Airport DIA

Have already written lengthy review.

Will not chose again

Clean room good excellent breakfast good parking

We stayed here for international travel and used the parking. Everything went well and it was very clean. We would stay here again. Shuttle service is outstanding.

Bad

The location and price

Close to the airport. Parking was crowded. Seemed old and stale. Bathroom vanity was damaged.

Good hotel good services

Exceptional

Poor

The property was also pretty run down— it could really use a refresh. While we appreciated the shuttle and the staff was nice, we probably wouldn’t go back.

In my room, the mattress was pulled a bit away from the headboard and there were lots of hairs and such on the bedskirt against the headboard. The rest of the room seemed clean, but I could tell the bedskirt is rarely changed which was gross considering how many people stay in the rooms. I was also warned by the front desk that there had been plumbing work done recently and some of the rooms had had the hot and cold water switched. Mine did have that problem, and the water didn’t get beyond lukewarm. After travel and it being late, I didn’t really care and just dealt with it to get cleaned up. At check in, was told the continental was from 7-10. I got down at 8, and it turns out week day breakfast is from 5-8. They had already cleaned up most of it. I managed to grab two pieces of toast and a tiny bowl of cereal. I had to grab milk from the cart they were using to clean it all up. I have no idea why a hotel at an airport with many commuters coming through wouldn’t have a breakfast that lasts until at least 9/9:30 am. Won’t stay here again.

Room served its purpose. 1 night stay, we slept well. Shower had mold in the corner, very off putting. Breakfast not the same quality of other La Quintas. I would not return.

Thank you, La Quinta Inn & Suites by Wyndham, for creating such a warm and welcoming environment.

Close to airport. Clean and comfortable rooms. Breakfast was good with nice sitting area. Great price along with parking and airport shuttle. Made this a great place to stay before and after our vacation.

Need more items on the breakfast menu

Was in town for job interview and the hotel accommodated all my needs. Would stay again for sure. Thank you

My friend and I were staying the night in order to go to the frontier flight attendant open house, and it was a little difficult to change the reservation and add her name.But that was expedia's fault not the hotels.The pickup at two o'clock in the morning was amazing.The communication was great.I only got to spend two hours at the hotel, but the front desk staff was aware and issued me a key right away.Which allowed me to get the most amount of sleep. Thank you for allowing us to have a great visit.

Exceptional

Exceptional

Convenient to the airport

Superb

Very good

Exceptional

Checked in online, made the process faster and easier as we arrived late/early morning and we all were tired Nothing

Exceptional

fast easy check-in, accomodations for my friend who arrived later . n/a

Room was big & clean! Also the fridge, mircowave and coffee maker were an added bonus! I prefer central heat and air.

Liked the location to the airport. Didn’t have breakfast. Having to pay for parking

Passable

Extremely well cleaned

The room was clean, but there was an awful odor in the hallways and corridor. The elevator was sketchy and did not work half the time. I wish someone would have told me that the breakfast ended at 8:00 a.m. upon check-in, that way I would have gotten some breakfast before I left for the airport.

Nice hotel. Helpful and courteous customer service. Free breakfast very good.

Staff was very good

a shuttle has been offered, room was clean and one staff member was really nice the smell in the lobby, the carpets and the elevator are old and worn

Exceptional

Breakfast and easy parking...

It was beautiful. The bunnies in the courtyard were such a cute touch. The pool area was well kept and the staff were very friendly. A bit disappointed in the limited breakfast options, but overall would stay again.

It was excellent

Great hotel but trash on outside of property needs to be picked up

It smelt like sewage. Like terrible. It woke me up with how bad it was. Overall though the staff were friendly.

We came in to visit a sick relative in Laramie we we stayed one night twice both times staff was warm and accommodating we even got a suite one night

Room was clean, Bed was comfortable, but shower was tepid and breakfast a bit meagre

Awakening to bedbugs at 2:30 am is not what I paid for!!!

Clean room and great location from the airport and rental car area.

Did the job for what I needed.

Ok

Staff was helpful and rooms were very clean. They helped us schedule our shuttle rides, and gave us information on how to get back.

The staff was friendly and nice. However, the rooms are a mess. There are stains on the floor, the tv was broken (screen and frame shattered) in the first room. We checked in and the door handle is finicky so we went back down to the desk. They trouble shot it. As soon as we got in the smoke detector chirped. We had a terribly long day and our flight was delayed and we were forced to stay in Denver, which is why we were staying at this hotel. All we wanted was to come in and sleep. We called the desk and she told us to just disconnect it from the wall, which I’m pretty sure is at least one code violation, if not several. Then we told her it was wired into the wall. She said they would send someone up. We then got a call that maintenance isn’t on site right now so they were changing us rooms. The second room was not in any better condition. The room was hot and the AC did not work well. We just said oh well from exhaustion. Then we go to leave. They had us make a reservation for the shuttle. It was 10 minutes late and they overbooked it so some people who had reserved it, had to wait 30 minutes. The hotels only working elevator does not work well and most people I saw just opted for the stairs with all their luggage. The floors are falling apart, as is the walls. If you forget your toothbrush or anything, don’t bother assuming the hotel will have some as all they had were tide pouches, ramen, and some hot pockets. This hotel was beyond disappointing.

The airport shuttle was always full and it took two hours to finally get on one this start of our stay gave us a bad outlook

They charged me an additional fee to park at the hotel. The shuttle was running over 30 minutes late so I had to Uber to the airport, which was another expense I hadn't counted on.

Upon check in the man at the front desk was extremely rude and condescending towards the customers in line in front of me. In my time standing there I saw interactions with 2 other guests, a phone call as well as a meal delivery service. The only person treated like they weren't an idiot was the man delivering the staff members taco bell. It was uncomfortable to say the least. My room was clean but the bathroom was not. There was pieces of toilet paper all over the floor. I've stayed here a dozen of times, recently the place has went downhill. The pool was also completely closed. Not noted when making the reservation.

Great location with frequent airport shuttle. It was our last evening of a week long trip. Had a relaxing time before catching the flight back home.

everything was great, i don't have 1 negative thing to say.

NA

Room and service were great! outside patio could use some cleaning up. Not just nature, one table was covered in Mozarella shredded cheese on the first day and still there on the second day. Would stay there again.

Garbage everywhere Un friendly staff No exterior doors function Smells like a sewer in the am The door to my room didn't lock

Pool was closed. All the exterior doors didn’t work unlock with car expect main entrance. Trash pilled high out each of the side exterior doors.

Clean, comfortable and close to the airport. Love that they allow pets and offer breakfast.

Small improvements especially in the bathroom area. A strip of base or caulk missing from tub. Had a door as connecting room. Did not ask for and the people were talking as if at the end of our bed could not sleep.

Staff is so rude

My trip was quick, but the Hotel was perfect, staff was great, location was good to get on highways and surface streets. Good Stay overall. Close to lots of dining options

Exactly what I needed a place by the airport. Very good price excellent shuttle experience

Didn't look at all like the pics. Rough patio -- location was nice.

Airport shuttle service was great, he was friendly and helpful.

Yes

So so

.

Hotel was nice but be aware they do charge for parking

This did not give me a very secure feeling. Also my room had not been cleaned during the day. Was it because the staff couldn’t get in either?

Just stayed as a one nighter close to the airport.

Didn’t have breakfast. Rented a car.

Fee for parking. Pool broken.

It was great. Awasom great bed was ok.

Breakfast was good. Surprised to have to pay for parking. Discovered it was listed on website but only if you clicked to a second area. Only one elevator working and that had issues a couple of times.

Cold breakfast only, pool and hot tub closed, the desk staff gentleman was an a-hole…just mean. This lady at the desk was fine however.

Room was great, the Shuttle service timing not so great maybe because of traffic but I guess having Shuttle service is better than not. Overall would stay here again.

The front desk people were welcoming and helpful. Great place to stay to get to and from the airport with hotel shuttle.

It was great, especially for the price point. 24-hour shuttles are available to the airport, so its perfect for the final leg of your journey in Denver!

An early check in fee of $55 or $30 is totally unacceptable. Sometimes you must take an early flight because there is no other choice! If the room is available and clean, be kind to your customer, and admit them! Breakfast was blah, but a thumbs up on the waffles.

The breakfast was the same every day ( no bacon or ham). Only one elevator working and only one car for the luggage. You need to wait until the customer gets into the van for you be able to use the car. If you brought the attention the counter desk employee he’s answer was “ we have more than one but the customer keeps it on the room “. The parking of the hotel has a $10 fee per night.

The hotel was a great place to stay! It was clean and close to the airport

The shuttle bus was convenient and easy to get to the hotel. Unfortunately, when we signed in the shuttle the next day was booked for when we needed to leave so had to take the earlier one and missed the breakfast. Staff were friendly and welcoming.

We left at 3:30 am and did not have breakfast. The bed in room 120 is shot. Horrible, horrible, horrible. The bed frame is bad and the mattress has zero support. Also there were holes in the paper thin sheets.

The room was nice. The parking at the hotel was very expensive

The carpet was coming up in the room,

the toilet handle was broken… the mattress was old and in need of replacement

Not convenient. Would not recommend for airport access.

Sink was clogged. Told them never fixed it. I left items there they said not there obviously stolen. TV never worked. I have stayed here before never again

The location to the airport is great. Property a bit run down but it was clean.

We wanted a cheap room since we were only sleeping there before catching a flight next morning. Room and bathroom was clean and bed was comfortable but bathroom vanity face was badly damaged, the bathroom tub was stained and the bathroom floor was stained. The safety latch on door was damaged. It looked like it did its job of preventing someone from breaking into the room. We couldn’t see through the peep hole. The hallways were very dark from damaged lights. So we got what we paid for. Clean but needing lots of maintenance.

Breakfast was the best hotel breakfast I’ve ever had, sausage was amazing

Tv malfunctioned, zero hot water for shower, back door would not open with room key….. terrible

Breakfast was great I enjoyed it a Lot

Room was clean and comfortable.

Also the free shuttle ride to the airport was nice. And the bed was comfortable and I loved the extra pillows. The check in staff was great too and checkout was easy.

I liked nothing. First set of keys didn't work. No vending machines. Staff was rude. No fan in bathroom. Shower sucked. Only one pouch of regular coffee for a king room. Breakfast buffet was horribly lacking. No one at the desk to get me a receipt. Toilet was like sitting on the floor. And not enough towels. Definitely a 1 star hotel trying to pose as a 3 star plus. Attrocious.

All was fine. Breakfast was good too.

The room was clean and very comfortable Would highly recommended this property to anyone staying in the area

Had to pay for parking . Which is ridiculous . The whole place stank! Like garbage ! All in all it was gross .

always like their breakfast, not only the content, but the 5am start

Typical La Quinta. Clean. Helpful staff. No complaints.

Bread was fresh, ok was on point and coffee was amazing! Clean room, a/c took a while to kick on and toilet sounds like an airplane. It was a great deal so would do it again!

The hotel is run down, very loud and breakfast ends super early.

Safe parking. Airport shuttle. Close to DIA. I’d stay here again.

Our toilet didn’t flush and the TV kept glitching.

The breakfast menu is always fresh , the staff are always pleasant expect for Jenny who is very rude and doesn't provide a welcoming attitude very poor customer service always grumpy 😔 the AC and heat work so very well however after my last stay and experience with Jenny and John I will never stay at this location again .

We left immedately, wouldn't stay there if it was free.

Blessed to have a full breakfast before my early morning shuttle. Front desk person was very friendly and helpful. Shuttle right on time.

Tv was outdated. Rust under all the handicap bars. Shower only 4feet high. Stripping at base of tub was worn out and has mold.

Very good place to stay the night

Clean rooms nice and friendly staff

They did not have 2 double beds available even though we reserved them. The place was run down in appearance…the carpet looked worn out, the sheets had holes in them, and it just felt dirty. The staff was very nice.

Clean room, shuttle to airport which is helpful. Good breakfast

It was a great place for the money the only thing I can say is the caulk around the bottom of the shower was terribly done and looks kind of gross so it needs to be torn out and redone

Only one set-of towels, had to find a maid to get another bath towel only. One elevator out of service. Needed to pay for parking & then told it COULD have been waived?? No housekeeping the entire 4 night stay. Hair dryer broken, a new one was provided right away. Unimpressed with this hotel and will not be staying there again.

I chose this property because of the LaQuinta brand, proximity to DEN, twice hourly airport shuttle, free breakfast and late arrival. While clean and comfortable as one would expect at a LaQuinta, I was rather disappointed with the quantity and quantity of breakfast offerings. It seemed pretty mediocre. Coffee, however, was good.

When flying out of Denver we always stay at Laquinta

Very good spot for airport access, decent breakfast (waffles!), shuttle was on time!

Room was very clean and spacious, breakfast was good. Very convenient location near the airport

Not bad hotel close to DIA comfortable bed and clean room. Good value for the cost

The shuttle to airport was a bonus for me.

Your floor mat in the elevator is filthy, that was the only real negative comment that I can make about the property.

The lobby area smell was unpleasant, and the room was stale and the bathroom floor had plaster spots all over it. Couldn't that be cleaned up after the work had been done. Did not feel comfortable in bare feet in the shower. Old hotel that needs work.

Water pressure was bad. Room was clean. Originally my room I couldn’t get it so they gave me a suite very nice of them. As all breakfast the eggs are fake and the meat is a mystery. Stick with the fruit and yogurt. Coffee was ok ( no Starbucks ) 3.5 out of 5 stars

.

Terrible experience.

The spa was nice

There was one staff member, he did the overnight shift who was very helpful and nice. The hotel was in pretty rough shape overall: barely functioning TV, elevator, damaged doors, uncomfortable beds, etc. I will stay at a different hotel next time.

Many of the outlets in the room were loose and wouldn’t charge our devices. The outlets on all of the lamps, and some of the wall outlets all wouldn’t work (only the ones near the bathroom and on the other wall would work). The mattress and linens had stains on them. They were definitely very clean and the made was made well, but the stains gave them a dirty appearance at first.

There was a great breakfast. And staff was attentive and friendly

Left too early to have breakfast. Staff was friendly.

low cost snacks for sale and free breakfast, not to mention beautiful courtyard and central lobby. would absolutely recommend and will be coming back!

Room was clean and spacious.

Shuttle bus picked me up at 1am promptly and flight landed and I called I was coming. I was tired and dropped my wallet in the shuttle and driver picked it up and returned it to me. Night auditor was great too. Jacuzzi and pool good temperature

Friendly staff, but accommodations match the price. Very thin walls and lukewarm shower. Beware if you’re taking the airport shuttle, you need to be on the RED pickup side, not blue. It was convenient once we figured that out, but there were no instructions prior to calling the hotel so we waited for an hour in the entirely wrong area.

Perfect. Hated that they required to pay for hourly parking. The walls are paper thin and can hear your neighbors in the next room. Especially when they wake up at 330am n the kids crying.

Elevator location could use an upgrade. Room was clean and quiet, breakfast was very good with ample amounts of hot food.

We weren’t there long, short night because of travel, but got good rest and breakfast in the morning.

I think they’re understaffed in the evening.

The location was great and so was the staff

Pillows were tired. Quality of food in decline.

Hotel was clean, staff was helpful & kind. Close to the airport & the continental breakfast was a great perk

yes

Could not shut the heat in the room off. Only one wash cloth in the bathroom. No obvious attempt to remove the snow from the sidewalk. Check in clerk vigorously chewing gum.

Dirty bathrooms, rude cashiers, never staying again

Location was great. Super loud no soundproofing at all. A little run down. They should tell their painter to use a drop cloth. Paint splatter was everywhere.

We like to stay at this location ptior to early flights at DIA. Reasonable pricing, nice, clean, and comfortable room. The shettle service is always excellent and on time. Highly recommended for short stays or long. The breakfast is ok, but could use an upgrade!

The only thing that was not great was when I came back from the airport my car was covered in soda pop so I had a very large sticky car and for the life of me I can’t figure out how other than maybe two people got in a fight with big cups of pop. It was pretty messy.

Nice large room with recliner, fridge and microwave. Has free shuttle to DIA every 30 minutes 24 hrs a day

I've stayed at this La quinta the last night of every ski trip for over a decade. It's cheap, convenient to the airport and dining and never had a problem. Gets the job done.

Your market was 90 percent EMPTY with few options outside of breakfast hours.

The room was clean and the bed was comfortable. We had to wait a long time for the shuttle from the airport.

Staff is very helpful very polite very nice. Enjoyed my stay there.

Didn't use

Great stay

Clean Room. Stayed for delayed flight and good value

Great stay for a night. Close to the airport and complimentary breakfast!

The only issue was that the doors were loud when they would close.

The airport shuttle was very clean and easy to access once we exited the airport. There are quite a few restaurants in walking distance from the hotel. The toilet in the bathroom was extremely low and difficult for me as a handicapped individual to get down and up from.

Not clean, sketchy

Yes

All was great

Dirty floors, in need of refurbishing. Would not recommend

We only stayed briefly overnight, but it was comfortable, and the staff was great.

Executive staff treated everyone with respect!

Bath tub flooded, moldy tub, shower head coming off the wall and we waited over an hour for a shuttle due to poor communication

Helpful night staff

I was very enjoying my stay nice and best... just the smell inside the room not good. No more air freshener. Thank you for your service 🙏

Always stay here when we have an early morning flight. Like the cleanliness and the front desk is always friendly

We reserved an airport shuttle for 8am. We arrived in hotel lobby early and shuttle was already full. They said there was nothing they could do to help us and we could just take the 8:30am shuttle. Ended up having to drive and park at the airport

Kind staff, clean room, good shower pressure

Cheap prices nice staff clean rooms all around a great stay

I dont appreciate the subaru driver at the front desk snapping at me because i asked her to use fresh plastic on the card keys. This is after getting locked out of my room 4 times because the keys barely worked once. Whoch is 4 trips to the front desk. And 4 trips back to the room. Sorry to inconvience you to do the job right. And breakfast over at 8? Terrible. Might as well make checkout at 8 too. If i have to get up early to eat i might as well hit the road.

The tub was full of water, the floors had not been swept or vacuumed. In the hallway, so many of the lights were out it was very dim walking to our room.

Simple but comfortable room. Very nice public areas and staff was excellent! Good price.

I had to ask for towels and toilet paper and put the waste basket outside the door so it can be emptied. You can hear people talking through the walls. So disappointed stay.

The room was spotless!

Clean, comfortable room and friendly/helpful staff.

There was trash in the bathroom garbage can when we arrived. Floor looked like it hadn’t been swept. Disappointed but late arrival and too exhausted to find another room.

Staff was great but you had to pay for parking!! Which is crazy!!!

Check in was ok. Hotel overall is dated. Elevator door looked like it had graffiti written on the inside. Worst of all the hallway was very dark!! Some light fixtures had no bulbs and ones that did had 1 out of 3 bulbs working. I would think this would be a code violation! Worst hotel in the Tower Rd area near Denver Airport

The room was clean. Staff were friendly and polite. I got a late checkout and spent the day there and my daughter and I had an amazing time here! They have food and snacks and everything we needed.

Dirty

Room was great ! Staff was very helpful and there shuttle driver are great resource.

Everything was great!!

Check in area smelled like sewage. Ice machines were not working-not 1-I checked them all. Hotel is older, in need of a renovation. Bed was comfortable though.

Everything

Clean room. Good shuttle bus

Friendly staff. Elevator broke down. Every time I had to unlock room door I had to go to front desk to have key reprogrammed. Breakfast left much to desire. Ice machine on fourth floor didn’t work.

We love to stay here when we travel to the Denver area on flights. The rooms are great and we always have a great experience with the hotel. The only complaint we have is the the shuttle service in the evening getting to the hotel. The first time we thought it was a glitch and my husband didn't want to stay there again but because of the 24hr service and availability I convinced him to do it and the same thing happened. We were told the shuttle would be there on the 15 and 45 and we waited over an hour for the shuttle both times. We decided to get a taxi but the base rate was $45 when we checked that so we ended up waiting. The staff assured us they were getting this addressed so I will give them another chance but 3rd time will tell how this pans out. Morning shuttles are perfect and on time.

Nice room, had to pay extra to park, staff a bit abrasive

The shower door wouldn’t stay shut. It just kept sliding open unless you held it shut, it would just slide open. TV wouldn’t stay on a channel. It would just change for no reason in the middle of a program and reset. Of all the many hotels that there are on Tower Road I wouldn’t go back to this one. Plus when family came for dinner, they all had to pay for parking by using an app on their phone.

Don’t expect your room to be ready at check in you will have to stand in the hall while the house keeper plays on her phone and not even fully finish cleaning

The room was peaceful and huge. It was spotless, organized well for the fridge, microwave as well as the desk near the window. Close to the airport and service to and from.

Yes, clean. I booked o e room with 2 beds for 20 hr layover fr LAS to Den, was charged for 2 rooms, 2 beds. Reserved thru Expedia (not bundle) at $88 for one room. Locating

Great room, clean, nice pool, friendly staff. Shuttle took forever to get us from the airport, waited 1hr

nice hotel!

Room was dirty, staff was not professional in the way the conduct themselves, felt like a grad reunion , foyer wet, lobby dirty , elevators dirty, rooms dirty , sink and mirrors dirty, many other better choices for same price around airport

Staff, amenities, room I would like a full refund

Room was fine, common areas of hotel need some updating.

Very friendly and efficient staff

room was good and staff was excellent. Airport shuttle ws well organized and timely.

The water was turned off and no one informed me of that ahead of time. I had to sit for hours with no water.

The room was nice. Big room, lots of space. Super hot shower!

Didn’t try th complimentary breakfast.

Great staff . Very helpful

Everyone was very kind & attentive. They answered every question i had!

Stayed 3 nights not one day clean towels

Great customer service at desk plus room was excellent. Free shuttle service fantastic. Will highly recommend.

Breakfast was not good and only til 8 AM on weekdays. The shuttle was a great perk. Room was clean and pretty quiet til I got noisy neighbors

I slept cold. The heater was preset to max 79 and I believe it was colder then that. With the heater making constantly noice through out the night

Room keys on 2 different rooms upon checkin didn’t work Slow slow slow checkin at desk. One employee with 4 people waiting. Last time at a la quinta

Room was clean and spacious!

Shuttle helpful

The front desk crew was awesome..

Did not give this place 5 stars cause there was 3 of us and only have towels for 2 and shampoo supplies for 1. I know I could’ve have asked for more but after a day up the mountain, then 2 hour down the mountain, I just wanted to chill and rest, not deal with towels

All was good

Friendly staff and clean room.

I wish i could stream to the tv from my phone.

The 24 hour shuttle to/from the airport was nice. Make sure to be on the west side of the pickup area. I had flight delays and when I finallu got to the hotel at 2am, it took the front desk employee 10 minutes to show up and check me and was not friendly or informative. I had a room across from a staff room and the employees were extremely loud starting a 6am. My bathroom was dirty, the shower door handle almost fell off.

The room is very clean and the check in staff was so kind that I booked my next airport stay for next month. I appreciate that they have a deal on extended parking.

Locks need replacing

Yes

Room was great and so was service

Very good

No hot water

There was a terrible and overwhelming smell of sewage all around the building, both inside and out

Very clean hotel. The front desk people were very nice. Thank you.

Nice location, convenient to restaurants and not far from other shopping.

Loved the pool/hot tub and the gym….they are excellent!!

Needed to inform about having to pay for parking at front desk or when reservations were made

The hotel had a horrible smell like rotting eggs. Had to cover my face to walk through the halls.

The elevator closest to the lobby wasn’t working properly during our second stay, so we had to use the elevator towards the end of the hotel. I waited 30 minutes for airport shuttle, only to be given a lame excuse. Called several times, and was told the shuttle might be late due to traffic. There was no traffic! Other hotels had much more frequent shuttle service. Seems like their shuttle service only comes to the airport to drop off people or when they are called.

Easy quick check in decent breakfast.

Staff was very friendly and professional.

staff was great room was good the hotel had a funky smell

The breakfast menu could have been better/more varied (it was the same thing every day) but otherwise everything was pretty excellent! Friendly and helpful staff!

Staff

Se robaron mi cadena de plata

Provide more than 2 bath towels when i booked a room with 4 guests. No bedding for pull out couch. Had to go down to lobby for bedding after arriving late at night to sleep for an early flight the next morning. Not happy with this stay.

Room was clean & comfortable. Many restaurants walkable from your location.

We had to leave for the airport at 2 am so didn't have breakfast with you. However you were kind enough to give us a couple little yogurts, spoon and an apple. Much appreciated. Shuttles to and from airport were excellent.

It was suitable.

The smell of sewer i understand cannot be helped. However, the stains on the sheets, random hair in the bed, and shower I wont tolerate.

We got last minute rooms. First the elevator wasn’t working we would get stuck and then sent to another level. I had to carry my suitcase and a 18 month old on top of having my kids walk up the 3 levels. It was so hot like a housekeeping closet. So only one person per step. Once to our room. We could not get into our room. We were on the 3rd floor. We had to request three. THREE. Different keys. We were about to cancel everything and leave. Until they gave us a different room on the first floor. Because the elevator was not working. We had that issue and on top of everything else. Once we went to the pool. Our key once again did not help to get us in. It was not our best experience

Shuttle to the airport.

Courteous and respectful. Answered questions

We we're only in the room for about nine hours.Awaiting a flight, but the room presented beautifully.And the staff were fabulous

Great location, clean , good service

Smelled like sewage.

the room is very clean and staff very friendly

Smell at the lobby area was bad (like drainage) room was good. Amenities in the bathroom not very great. Breakfast was normal. If you coming just for a layover or just a place to stay the night is good.

Cons: There was only 1 elevator to take you to the upper floors. Also, there was a weird odor in the hallways leading to our room as well as in our room. The toilet in the bathroom was also very loud. Overall, the hotel was okay for a 1 night stay.

The whole hotel smelled like a sewer. You had to hold your breath in the elevator because the smell was so bad. The smell started to come into the room. The bathroom door was warped

Online check in made the process much smoother. Staff was helpful.

Friendly staff, very clean and quiet, large rooms, extremely comfortable beds. Fridge in room

Staff was helpful

Could comfortably stay in a cosy and calm single, king-size bed room for a night. Also, there were both microwave and fridge with a study table. Overall, I had a very great experience.

Didn’t do breakfast.

Staff and amenities were just perfect

Breakfast was subpar, the person in charge of breakfast was late so there was limited everything, sausage was cool in center and needed to be microwaved to make edible. Parking was a joke, and you have to pay $10 for it. One street over was a homeless group, several vehicles RVs. Not the hotel's fault, nevertheless, when paying for parking there should be some security over the parking areas. Really disliked my choice to save money on this stay. Pay extra for peace of mind and better breakfast.

The room and hotel was clean and not far from the airport. I had a rental car but they do offer a shuttle from the airport. Good price for the area.

My room looked and smelled clean, however the halls wreaked of pot and sewer, especially the elevator. The elevator and the halls were dirty and messy. The food and coffee barely warm. Also, DO NOT PARK your car overnight here or anywhere on tower rd. major problems with car burglaries! not even the nicer hotels are safe.

Great place

Room was very clean, but the hotel shows signs of wear.

Courteous staff, check in was swift and free shuttle was a plus. Downfall is the awful smell throughout the hotel.

Friendly staff, charge extra to park a car no security what is the 10 bucks for?

Near the airport

shuttle is fast even. At midnight. Check in is fast. Breakfast can be better with more choices

This was one of La Quinta s flag ship properties 4 years ago. Now, it's just a run down hotel with an indifferent staff. My TV didn't work properly. They never addressed it. The shower was a low pressure dribble with constant water temperature fluctuations. The lamps would only work intermittently and trying to get access to the pool was a joke. The card reader at the entrance door was loose. Had to get front office help in order to swim. The wall clock in the pool was not working. This property is a joke!!!!!

The hallways, lighting, and doors need an update badly

Mattress was very uncomfortable

Every thing is going great and meeting with high quality.

People were nice and rooms were clean!

Room was excellent and staff was excellent.

The mattress was horrible it was broken, felt like I was slipping off it more than sleeping. The mattress was also ripped. When we went to the front desk they didn’t even listen to us

Okay

Extra charges for parking. The 2nd floor had a strong sewer odor beginning at the elevator. The room was only usuable because the windows would open.

Staff.couteis and helpful

Everything I needed--fast, comfortable, clean, safe and efficient. Thank you!

Team was amazing and very helpful

The staff wasnt overly friendly but efficient. The hallways were dark and in need of vacuuming. The heater was very loud and woke is up everytime it went off. The breakfast was ok. The eggs were sweet like they accidentally used sugar instead of salt

The hotel smelled of sewage. The pillows felt like they were filled with lumpy stuffed clothing and the beds were terrible.

Short staffed. Tv wasn't working in the room. Tub was dripping nonstop the whole stay and breakfast was just toasts and coffee

Room clean and quiet

Staff was excellent

Bad smell at the lobby when we arrive. Room lock was very difficult to open hada to insert the card multiple times

Yes

It was good. No complaints

Check in was easy, staff was nice, room was clean, bed was comfortable

My bed felt lopsided. You can tell they have not flipped the mattress or rotate them. One part of the bed. It was firm, and the other side was nearly caved in.

Hotel staff were not very friendly and made quite a few snarky comments upon arrival. Hotel room didn’t get cleaned once during our four day stay. Breakfast was the exact same everyday. Hotel keys never worked so we had to get new ones every day and the layout of the hotel is terrible so it’s a very long walk around to get to the front. There’s limited access to get in the building and parking is far and few between. Not one to usually make bad reviews but this was not great.

Stayed here because it’s the cheapest hotel near the airport, but honestly the experience was terrible. The shuttle driver didn’t help with my bags yet I still ended up tipping. The room had bed bugs and dirty blankets. Staff weren’t friendly or willing to help. I didn’t complain at the time because I was exhausted, but this really needs improvement

Our stay was only a few hours due to an early flight, but several serious issues occurred. The hotel’s system was down at check-in, and the clerk asked me to handwrite all of my personal and credit card information on paper for later entry. A short time after we went to sleep, another guest used a key that had been issued to them and opened our room door. The clerk later said it was a room number mix-up during the manual process. He apologized, but being walked in on in the middle of the night was extremely unsettling, and we ended up leaving early. I’ve contacted the property directly because these issues seemed more like procedural failures than staff misconduct, but the experience was not safe or comfortable.

Yes the room is clean and nice the the money

Room was clean and staff was friendly! I will definitely be staying here again

Lobby smelled like human sewage, walls are paper thin and we were kept up all night. They said I could park there while we were on our vacation, my truck was broken into and it turns out they do not have any video surveillance at the building at all. So overall I would not recommend staying here.

Room size was nice. Glass panels in door seperating bedroom and other room defeats the benefit of having a seperate bedroom. Common areas are dated with a lingering curry smell. Breakfast was sub par with only scrambled eggs for protien option. Price was very reasonable.

Clean room

The entire hotel smelled like mold. The room had a fixed bathroom sink faucet I worried about using as it was not secured to the counter and could potentially break upon use. The towels were noticeably worn. The bed linen appeared to have a yellow tinge to the white of the linen. Maybe lighting, but doubtful. The continental breakfast was decent. The price could have been lower with the state of disrepair of the hotel.

Clean room and friendly staff. Shuttle from Dever airport is appreciated.

Had to pay $10 parking in an unsecured open spot.

Nice, clean room. It was very large and comfortable!

Clean room, nice shuttle, good quality.

Safe Quiet area

Staff

It was an easy interaction for checking in and out

Yes very nice

Great staff

Everything was great.

Yes great staff, very nice room.

The beds need another blanket or heavier duvet

Bad customer service, bad amenities.

The airport shuttle was SO convenient !

Staff was great, but room could use some TLC

Good staff, Clean and Efficient rooms. Great relaxing atmosphere. Would stay again and probably will stay again many many times.

Room very clean, Staff very Friendly and helpful

Wonderful reception. Staff very friendly. Room was well equipped and clean. Airport shuttle efficient and courteous. We would stay here again.

Great room and breakfast. However there was no end to frustration with our door entry keys!

Efficient service, the shuttle drivers were entertaining. Extremely good beds and nice towels. The rooms are little older style, but spacious and clean. Location was convenient for dining choices.

Courteous staff, spotless room, excellent breakfast. Got a good night's rest.

Shower curtain had mold all over it

Truck got broken into. They refunded us the $10 parking fee.

The room itself was good, the restroom doors don’t lock, have a lot of water damage. They were nice enough to let me stay a hour after check out. Only issue we had was the pool, we were looking forward to getting into the spa and it was out of service and had a dead spider floating around. The pool itself had spiders in the deep end on the floor and we didn’t notice after a while.

There was no soap in the bathroom and the morning staff was unpleasant

Clean and shuttle bus to the airport every 30

Very friendly staff. Clean and comfortable rooms

First off, we checked in, went around to the backside of your building and entered and got in the elevator and was stuck in your elevator for over 10 minutes! I am a severe panicker and it scared me to death ,then we got to our room and your toilet would not work so we just decided to deal with it since it was late at night and just went to bed. Complained to the front desk, but they were unable to comp my room as I had prepaid it.! will never stay there again unless they do something about my stay! I am a Wyndham gold member and I am appalled by that property!

Jacuzzi y fue una pena ya que fue uno de los principales motivos por los cuales me hospedé ahí. Todo lo demás muy bien

Also, had to pay for parking!!! Ridiculous!!!Never saw it on website!! Can understand paying if using shuttle and leaving car for several days but overnight and personal car. Not staying here again. No other hotel charges for parking!!!! Don't pay, run the risk of a ticket!!!

Room was clean and very nice.

Comfortable bed,however couldn’t watch Netflix. The channel guide on the television wouldn’t load, the shower faucet was dripping, the tub had rust by the drain, breakfast was decent, the lady at the front desk needs to lose the mask, Covid hysteria is over. This has been my go to hotel for years but it seems like it is aged with minimal upkeep. In spite of my gripes ill be back next year. The bed and pillows make up for the deficiencies

4 different room keys did not work. No soap in room

This is the perfect hotel.for a long layover.

Shuttle easy to find, nice ride, quick and easy check in.

Pet friendly

Nice but lights were out in the hallway

Room was nice and comfortable. Staff was very sweet!

Helpful staff. Good breakfast and a great property. Had trouble opening doors. Elevator was not working for a short time. It’s a great facility, just Needs some maintenance.

Stayed here dozen or so times. Over priced for what you get. Depending on your luck, room can be clean or dirty but breakfast is always awful!

Very courtusios

Thanks

A very nice room. Clean, fridge and microwave. I love that you can watch your own Netflix. The only downside was that the bed was very soft, which hurts my back a little.

Yes

Good

The shower was broken ...Staff did not want to come and help immediately ...they gave me keys to a different room ...but the door will not open ...the cleaning lady was standing next to me did not want to help ...she just made a phone call to the reception and said something in Spanish ...I had to go down to get help again...was panicked because I ws running late to a meeting...Reception phone was not working too...

Shuttle was a big plus. The property is dated but the room was very nice. Bed was comfy and bathroom was big

Staff was very helpful and hotel was very clean!

Friendly staff and convenient to airport in the morning.

Not needed

Staff and building in general has an excellent vibe. Shannon was especially when the early check in explain a no pet policy which was different that the Hotels.com website. Her reassurances the day before check in and her greeting is at the door made it feel like home. Buck loved his dog treats. Thanks again!

Friendly staff at check in/out. Room has been cleaner on past. Needs some repairs, too. Nothing that wont keep me from returning.

Nice that it by a restaurant and quiet

The room was clean and comfortable. Thankful for the small fridge and nice amount of space in the room!

Some staff were grumpy others wonderfully nice so you may got the wrong guy or the friendly girl!

Great place

Great location. Restaurants and shopping just a few miles south. Ruby Tuesday across the street. Well lit parking. Staff was wonderful.

Greta room for the value.

We had very clean and comfortable rooms. Staff was very friendly

Shuttle provided, staff were helpful. Property was clean.

The hotel was updated and in good shape, excluding the elevator. It could use some work. The airport shuttle did finally show up but nearly left one of our bags at the other hotel it dropped off at. I'm glad I got up to make sure or it would have drove off with my wife's suitcase sitting on the sidewalk.

It was clean

Nice staff, good room, clean. Only suggestion is to update the mattresses, especially on the couch pull out. Add zippered covers as well.

i had no television in my room starting at 10:30 pm. they offered to move us to a different room but my child was sound asleep

Staff was helpful, location was great, price was right and room was so clean! Only issue was tv service / issue with a channel but overall the hotel was a great value!

The hotel is nice but they charge for parking and that isn’t mentioned anywhere until you get to the property.

Clean room

The bathroom light didn’t work. The shower was difficult to use. Parking was hard to find in the front

Great property will stay there again

We chose this place for the proximity to the airport. There isn’t much close by except other hotels, but that’s what we wanted. The staff was friendly and helpful.

Nice front desk gals at check in

Airport shuttle was convenient and punctual. There was plenty of light and space to work if you need to work the place was spotless nice bright light and mirrors and carpeting. It really was a nice looking place. The breakfast was phenomenal breakfast.

Great service

Breakfast hours posted on your page aren’t the posted breakfast hours posted by hotel

Nice property. Clean. And comfortable beds

Great place to stay!

The only drawback was the snack bar area — it was barely stocked. When arriving late, it’s helpful to have food options, but there were only a few bags of chips and no frozen items. Additionally, there was no way to get coins for the washer and dryer, and the QR payment option had been inoperable for some time according to the front desk staff. These issues weren’t major, but when guests are away from home and spending money on travel and lodging, convenience and access to basic amenities make a big difference.

Not as nice as we would have expected. Rooms are dated and dimgly. Also staff is not helpful, we stayed at the 1 room suite with our kids our room had no extra sheets, blankets, pillows so we called the front and where told the didn't have extra blankets....ok why not is my question, but I need to get toddlers to sleep so just gave them mine. Lastly the TVs are old and dated remotes didn't work ECT this property was the worse start to our vacation.

excellant room and staff

this is a nice property, convenient to airport and food. i was a little annoyed with the add on $10 parking fee which is not (currently) imposed by other hotels in the area. pool/hot tub and (small) work out area were nice. standard breakfast (including eggs and sausage) was good and it starts at 5:00a which is nice if catching an early flight.

Bed was comfy, rooms spacious. Decent breakfast. Shuttle was ontime in the Am. Great price for a quick layover.

Had to pay for parking, sink was not fully attacked

Great

Very please overall. This location never disappoints!

I called to make sure the pool was open and when i got there it was closed and so was the hot tub. I book just for the pool so that was a big disappointment. Also, there was a lot of molds in my shower and it took quite a long time to get hot water. The breakfast closed at 8 am which is too early. I got there at 8:15 and it was all shut down and there wasn't even coffee. I won't be staying there again.

pleasant property.

It is run down and needs maintenance. The elevator worked, but sounded like it needs maintenance and sometimes struggled to open the door. I needed to do laundry and they did not sell laundry detergent in the laundry room, so I just washed my laundry with only water. But the bed was comfortable, and I slept fine.

comfortable bed, easy location to airport, good breakfast.

Airport shuttle was good, breakfast was good, room bathroom needed some updates, no water pressure in bathroom sink

This is a new property. Lobby & my room furnishings were new. However, there was no hot water when I arrived about midnight and the hot water was tepid in the following morning's shower. Bed sheets and some of the towels were very worn and had small holes in them!

Great location

Property had trash in some areas near the elevator. Staff was not attentive.

Furniture in lobby needs to be replaced.

Stayed here 50 times

The room 317 with two beds had an chocolate candy on the floor buy the bed I step on it not knowing it was there and chocolate got smash on the bottom on my sock

No dental kits

Airport hotel

The hotel is convenient to DIA

Spacious and comfortable bed/pillows

Good adequate. Only stayed for one night. room was clean and had all amenities available.

The room itself was ok, however the rest of the hotel, not so much, elevator looked like crap, hot tube very dirty, made woke me up before 9:00am to tell me to check out by 11:00am NOT HAPPY with that all all :( etc.etc.

The keys didn’t work (not the first time this has happened at this property). The lamp outlet was not functional. The shower door was broken. And the “new” keys didn’t work the next morning after breakfast.

Nice place variety at breakfast

It was a great option for us since we had an early morning flight the next morning. Plenty of restaurant choices within a short walking distance. Room was nice and spacious. No complaints about the accommodations--very nice. Our only issue was a front desk clerk when we checked in who was less than helpful with instructions to get to our room (confusing layout) and more frustrating was regarding the hotel shuttle to the airport. We already knew to be at the airport two hours before. We simply were asking what time we should anticipate for shuttle transportation from pickup to drop-off at the airport. He repeatedly said two hours because of construction and traffic. All other staffers were pleasant and accommodating. We'd definitely return for the accommodations. We left before the breakfast buffet was open.

I was able to peacefully stay for my 13 hours layover from my flight.

I’ve stayed here twice now. Staff is always very friendly and check in is quick! Love that airport transportation is available. Bed was comfortable and the room was clean. I give property condition & facilities ‘average’ only because the elevator needs updated and the sealing around the bathroom doors needs to be repaired better.

Spacious room, looks new.

Good 24h airport transport.

room wasn't very clean tv didn't work burn holes in the blankets just not my standard of clean that i look for staff was very nice, and helpful price was good but next time I'll be happy to pay extra to stay at the Holliday inn

The staff was very efficient and helpful and nice. Good coffee. Quiet room. Great transportation to and from the airport! Nice shuttle drivers too.

Very nice accommodations with friendly professional staff.

I checked in at 1230 am and had to be up by 6am to catch a flight. Just got settled in bed when someone walked into my room. I screamed, she screamed and left. A few minutes later we get a call from the front desk asking what our last name is. We tell him he hangs up. Get settled in bed again the front desk called back asking once again our last name. At this point it was hard to get to sleep. Complained in the morning and zero response to my complaint. Makes me never want to stay there again. It is scary to think someone will walk in on you.

Shuttle was very convienient to and from airport, and we loved the breakfast options! Very beautiful architecture from outside, didn’t get to enjoy the gardens much during our short stay but would love to again in the future!

This hotel was quite, staff was helpful about questions, the rented room was clean as expected, the room was well provided with power connections for our needs. The breakfast was more than expected which was a pleasant surprise

Very nice and clean !

Early airport shuttle and breakfast

Close to airport with several restaurants and gas stations nearby.

Very dirty, run down, dimly lit hallways, smelly.... Not worth $70 night

Light was out in bathroom so with only one light there it was a bit dark. The shower wasn’t draining properly but eventually did drain. The staff was nice and the room was nice! Convenient place to stay and right next to Ruby Tuesdays!

Good

Unfortunately, the AC gave out at midnight. Was transferred to another room with a promise of a discount which I never received. Some weirdo pushing political agendas during breakfast making an elderly couple upset and made me uncomfortable. Not sure I would like to stay here again.

Room A/C would not cool down enough. A/C Unit also made a banging racket, hard to sleep when its to HOT and NOISY!

Great!

Very friendly. Found us a room on qst floor nice

This place was a serious dump. The staff was very unaccomidating, the ice machine on my floor wasnt working and the front desk staff suggested I go to the first floor. The tv remote in my room didnt work well and the room itself was very out of date which went along with the rest of the facility. I would never recommend this location to anyone ever.

Average but comfortable rooms. Would be better if there were convenience stores within distance,

airport shuttles are unreliable. they don’t come on time, we had to wait for so long for the shuttle to come pick us up at the airport. And when I had totake the shuttle from the hotel to the airport, I had to wait 45 minutes and when the time comes the shuttles and receptionist didn’t even inform us that they’re coming or leaving. They just left us hanging without any warning although I asked two times about when the shuttle is coming. I’m so upset because the airport shuttles are the only reason why I booked this hotel. Customer service need to be evaluated.

The receptionist could only have been less friendly if she stabbed me in the neck. No friendly greeting if I received one at all. No smile. In a service industry her presentation was absolutely unacceptable. In addition our door keys took numerous swipes to work.

The room doors doesn't open easily, takes to much time to recognize the card keys

It’s an old building that could use a new update! The beds & pillows were hard & LUMPY! The place is okay just needs a lot of updates including new beds & pillows!

I think it would be beneficial to put some type of

Staff friendly and helpful

Should replace pillows. They are horrible

.

Staff was very friendly, keycards are absolutely a little bit janky, however theres only so much the workers can do about it, very helpful each time the keycard decided to get weird. Try to keep keycard away from phone and all works out. Very pleased with the cleanliness of the room and the size, 10/10 would stay again!

Well done. A great place.

It was good

I had to go back to the front desk (from the 5th floor), as neither of my keys (2) worked. Even though the Gotl at the desk was somewhat quick at rectifying the issue, I did not receive an apology for the inconvenience. Also, the breakfast that was included, was only available from 5am to 8am, which I find way too early to stop providing it.

Great location and wonderful room. I was in Colorado for three nights and, due to personal plans, it lent me to being in a different hotel each night! This location was beautifully clean and comfortable. The complimentary breakfast was nice and with an early 5am start! We checked in a bit late and there was a pretty cold gal at the front desk but beyond that, delightful if only brief! Would definitely stay again.

Very nosey

Friendly, efficient.

Peefect

Our flight was delayed and made us late for our connecting flight back home. We were given a flight for the next day and had to get a room for the night. We took the shuttle from the airport to the hotel which was very convenient. The staff was friendly. Their continental breakfast started at 5 am and had a great variety of delicious food and beverages. We made our flight on time. I would definitely recommend staying here again!

From my own research, this hotel had the best rates for faciltes around he airport. Combine that with a nice clean and odor free room and an on time early morning ride to the airport and this hotel is a winner. I noticed a few pilots also staying here which told me the folks that frequent all the area hotels think highly of L Quinta

Staff

Room was clean

The best sleep and service ever

Transportation to airport was on time. They lodged us on the first floor which was appreciated since we are elderly.

The staff at the front desk were very friendly and helpful at check in and arranging for the airport shuttle. The lobby has been updated. The rest of the hotel is rundown and not well maintained. The beds are terrible and the pillows are old and very bad. I would not recommend this location. We booked a stay here for the shuttle service for an early morning flight. The shuttle was on time and convenient. However we will both k a different hotel in the future.

Only 1 elevator, hairdryer broken. Fridge totally iced up. Loud people. In the flight path.

Beautiful flowers, friendly staff, good location, well maintained property.

The rooms were in good conditions, walking distance to stores and outstanding airport shuttle bus service.

Check in was easy and the staff are friendly. The airport shuttle was also convenient.

We always need to asked for a new room key.I asked to clean our room or just pick up the trash but nobody did it.Good thing they let us check out at 12pm instead of 11am.

The hotel was fine overall but I’m not happy about having to pay $10 to park at a suburban hotel location. If you need the extra revenue, then build it into the price of the room. Don’t make us go through separate transaction. The parking charge should be more clearly stated in the hotel.com site

The shuttle was late

Worked fine for us. Appreciated early breakfast so we could make our flight.

Check in staff was great. 3 am shuttle was prompt and friendly.

Staff is great, they are very kind and, efficient, the AC was not working the room was freezing cold, tv has only a few channels and they’re all scrambled and can’t watch what you want, my key was not working and I had to ask the front desk manager to reset it again and again, you have to pay $10 a day for parking lot 😡

No early check-in, even though the room is ready…. UNLESS you pay an early check-in fee of $30, if you don’t it’s 3 o’clock!

The location was great. Lots of good places near by to eat. Appreciated shuttle to airport. Unfortunately, although it states on website“daily housekeeping” is provided, our room was not cleaned once. We stayed for 4 nights. We had to keep asking for clean towels and the trash piled up. The pullout couch needs replacing. Its basically springs with a very very thin padding and disgustingly stained!

Very convenient from Denver airport

.

It was nice and clean, the bathroom doors and the toilet made a lot of noise so you could hear it if anyone in our room or the one next door got up at night. But it was probably the cleanset hotel I have ever stayed in and the bed was very comfortable. So a little noise is ok.

Sewer smell at entry and check-in. Shower surround cracks, rust and trim at bottom of tub rotting. Main room area clean and comfort.

This property was not what it looked like. We had to try how many keys before we could get in room and the man behind the desk said the owners wouldn't update anything so definitely not the people working at motel fault. People who own it. Will not stay there again when we fly out of DIA.

Very friendly staff. Wonderful comfy beds. Nice bathroom . Coffee available at 3:30 am and the airport shuttle right on time . I would stay there again

Sheets were dirty on the beds tv didn’t work

Great place to stay , will come back.

Its an airpot hotel and does thay well.

Great overnight stay when flying in or out of Denver

Overall a great stay. Travelers should be aware that the wi-fi is an open network (no pw) so anyone nearby can use it. For this reason though, the connection/speed is TERRIBLE. There is a charge for parking ($10 for overnight) but that seemed common for all the other properties in the area.

My room is spacious and comfortable. My only complaint is they told me to get to the shuttle at the airport at 9:15 and it didn’t come until 945

Great property and I would stay there again. The room was large and location is convenient to the airport. However, I didn’t like that I had to pay to park even though I had a room reservation.

The breakfast was llimited and the coffee was very weak. the furniture in the room was scratched and outdated. the elevators were slow and wobbly.

This hotel uses bate and switch advertising. They had my reservation and when I arrived they added $10.99 per day to park at their hotel. The man who was waiting on my had an attitude when I told him that charging for parking was unethical. I will not ever stay with this hotel again.

Property was in a good location. Our room was located on the first floor, so it was a bit noisy, but for the most part our stay was good.