Starlight Inn South El Monte

Was in a sketchy location. There was crazy suspicious activity in the evening

Nothing but criminal activity going on there nothing

The cost Too close to fwy and busy streets Very noisy

Exceptional

The location The rooms are not that clean, there's never enough towels, customer service leaves and does not return until the next day at approximately 10 am the tvs never work, the fridge makes a squeaky sound, the shower head sprays everywhere. When I started coming here back in 22 the place was very nice and I was extremely happy. But not anymore. I think I'll take my business somewhere else.

ok

We stayed in Room 201 found out the toilet flush didn't work at all, so they changed us to Room 206, which is much better. Unfortunately hotel staff knocked our door at in the midnight and opened the room! we were so freak out. Hotel need do a better internal communication and avoid that happening again. no compensation on these issues. The location is convenient, parking is ok.

The room was simple. We paid 74dlls which not complaining, but the hotel has potential. Needs maintenance work in the rooms, paint job. The cleanliness was good. Beds are very hard. Overall it has potential but they need to work on the rooms and outside the property.

Good

Pleasant

Very good

.

Wow. The management here is hands down the best hotel management team I have encountered. Not only do they excel at customer service, but they genuinely care about their guests' comfort and experience. Before I booked, they even took the time to show me the room to ensure it met my standards, which immediately made me feel valued and welcomed. I was amazed by the quality of the room. The bathroom had been beautifully remodeled with a modern walk in shower, excellent lighting, and a great ventilation system. The bed was comfortable, the room was spotless, and the large smart TV connected seamlessly to both my laptop and phone without any issues. What truly set this property apart was the level of hospitality. Management remained responsive throughout the night, quickly accommodated my request for extra towels, and greeted me at check in with a bottle of water and candy. Those small gestures made a lasting impression. I also appreciated being trusted with one of the newly remodeled rooms and could tell great care had gone into every detail. The location is another major plus. It is quiet, well maintained, and the surrounding guests and neighbors were respectful, making for a peaceful and relaxing stay. I am incredibly grateful to the management team for their kindness, professionalism, and attention to detail. They went above and beyond to make my stay enjoyable, and I will absolutely be staying here again in the near future. Highly recommended. Trust me, I do not say this lightly: there was absolutely nothing I did not like about my stay. Everything exceeded my expectations. From the warmth and professionalism of management to the quality of the facilities, every aspect of my experience was outstanding. I was genuinely amazed not only by the value of having a safe, quiet, and comfortable place to rest, but also by the quality of the amenities and the beautifully remodeled room at such an affordable price. It is rare to find a property that combines exceptional hospitality, modern accommodations, cleanliness, and affordability so well. This stay far surpassed my expectations, and I would gladly return without hesitation.

Wow. The management here is hands down the best hotel management team I have encountered. Not only do they excel at customer service, but they genuinely care about their guests' comfort and experience. Before I booked, they even took the time to show me the room to ensure it met my standards, which immediately made me feel valued and welcomed. I was amazed by the quality of the room. The bathroom had been beautifully remodeled with a modern walk in shower, excellent lighting, and a great ventilation system. The bed was comfortable, the room was spotless, and the large smart TV connected seamlessly to both my laptop and phone without any issues. What truly set this property apart was the level of hospitality. Management remained responsive throughout the night, quickly accommodated my request for extra towels, and greeted me at check in with a bottle of water and candy. Those small gestures made a lasting impression. I also appreciated being trusted with one of the newly remodeled rooms and could tell great care had gone into every detail. The location is another major plus. It is quiet, well maintained, and the surrounding guests and neighbors were respectful, making for a peaceful and relaxing stay. I am incredibly grateful to the management team for their kindness, professionalism, and attention to detail. They went above and beyond to make my stay enjoyable, and I will absolutely be staying here again in the near future. Highly recommended. Trust me, I do not say this lightly: there was absolutely nothing I did not like about my stay. Everything exceeded my expectations. From the warmth and professionalism of management to the quality of the facilities, every aspect of my experience was outstanding. I was genuinely amazed not only by the value of having a safe, quiet, and comfortable place to rest, but also by the quality of the amenities and the beautifully remodeled room at such an affordable price. It is rare to find a property that combines exceptional hospitality, modern accommodations, cleanliness, and affordability so well. This stay far surpassed my expectations, and I would gladly return without hesitation.

How nice the girl that was at the front desk was. She greeted me with a smile even though it looked like I woke her up. She was friendly. How unsafe and uncomfortable I was. A guy just walked up to me and asked me if I wanted to buy drugs. He was so upfront and Intimidating.

How nice the girl that was at the front desk was. She greeted me with a smile even though it looked like I woke her up. She was friendly. How unsafe and uncomfortable I was. A guy just walked up to me and asked me if I wanted to buy drugs. He was so upfront and Intimidating.

Good

Nothing honestly Everything, it was a horrible experience

Nothing honestly Everything, it was a horrible experience

Nice room and very clean.

Good

Exceptional

The distance. The tv was too small, the controller didn't work. Not enough towels. Not enough soap. Not enough toilet paper. Shower head was broken or is breaking down.

The distance. The tv was too small, the controller didn't work. Not enough towels. Not enough soap. Not enough toilet paper. Shower head was broken or is breaking down.

Towels were very dirty to the point where they had black stains on them. Shower curtain was stained and dirty. We got a non-smoking room and it smelled like smoke inside overall 0/10.

The hotel needs a do over. There’s people who live there daily. There’s trash everywhere…… I would never stay here again.

Exceptional

AC was very weak, we had to turn it really low to get cold air. The remote to the tv did not work. The towels were dirty, the top comforter appeared to have been burned because a big chunk was missing. Also, someone was playingusiccall night and no one did anything about it. I will NOT be returning.

People living at hotel dirty parking with bunch of trash and toys, people partying until 7am people driving up and down in parking lot with motorcycle.

T

Need to look in to hot water circulation.

Cobertor bed it’s old and carpet it’s dirty room need paint

The only problem was the t.v didn't work

The room was terrible no hot water in the shower. The toilet is loose hits the wall people running around outside all night. People fixing their cars in the parking lot. Did not enjoy my stay.

Regards, Adriana

It was a clean room and everything was good

The shower had poor water flow hardly any They didn’t provide us with towel for 2 people The clerk person was very rude when called to get more towels Went to look for someone at the front desk 2x to request the towels and no one will come out to talk to us had to call them on the phone

Parking lot had lots of activity all night long air conditioner did not work heater kinda worked t.v did not work chair an mirror broken ..people knocking on the door ..never one peaceful moment vary uncomfortable..

The staff is pretty decent. I would recommend it

My room smelled of cigarettes, my blanket had what looked like cigarette burn holes in it, the sink was leaking, smoke detector was missing, overall the room definitely was not what I thought I was paying for. It looked nothing like what I booked

Rude staff

Cold water for showering, no microwave in the room, room cleaning is not done every day, if cleaning is needed, you have to talk to them every minute to get them to come and clean the room😔

It wss horrible stay. There was a whole buch of

A lot of noise all night

If You Know...Then You Know

The Room Had Ants In The Bathroom, And Having To Checkout At 11:30am I Didn’t Appreciate Having To Vacate My Room And Having A Later Checkout Time.

Clean room

They gave me a room next to a homeless person that had left his belongings next door to mine.

Everything was good

Nice experience... staff was great 👍 clean and hygienic room...hope for the next visit

Filthy dirty, sheets pillows and blankets were all dirty prior to check in. Black mold in the bathroom, not to mention the cracks in the molding allowing ants in. They tell you not to cook in the rooms, but I observed many people using electric stoves and skillets to cook.

The place is pretty quite for the most part

50 dollars required at property

A lot of noice , people with high music , people asking for permission to shower on your room , there’s no control who go in n out, I had to wait almost 30 minutes in front desk for check inn

Nothing

Like how they mind there buisness

Unfortunately this hotel seemed to have a lot of unsettled guest. Loud noises people up and out at all hrs. Guest revving bikes in the parking lot. Seemed to have guest that were possibly selling drugs or other substances. I don’t feel comfortable leaving my car in the parking lot. Unfortunately I couldn’t get a refund upon arrival so I had no choice but to stay. I barely got any sleep but I made it through the night.

It’s a good place clean, lots of parking and affordable price. Only down side was noise from cars that woke me up constantly during the night.

The water in the shower was hot but very low pressure but the sink had no hot water. The bed was comfortable and the a/c worked fine.

Room is pretty Dirty,towels have lipstick,TV don’t work,room smells and dirty.They have a sign in the lobby that if you give them 5 star review then they give you $5 off per room so I think that’s why they have good reviews and stars.

T

Hair & stains & food was still in there

Variety of channels

Room was great but WiFi was not very stable.

It got the job done but would not stay again

We weren’t expecting anything five star, we just needed a clean place to sleep and shower as we planned to be out most of the days. After having an issue at check in, we contacted Expedia and they resolved the issue. Once we got to the room we couldn’t believe how poor condition it was in, cracked toilet, graffiti everywhere, the smoke detector was on the dresser. The bathroom had a used soap bar. Loud music playing until 3am. On the day before check out, we noticed the curtains had been opened when we got back, when we entered our room we found all of our belongings gone. I went to the service desk and the receptionist said she “thought” we had checked out since we left the hotel early that morning even though we were to check out the next day at 11:00am. We did get most of out belongings back but it was such a bad experience. If you want to stay at a run down, dirty, and want no sleep this is definitely the place to stay.

It started with their was no rooms available since I reserved a room that Friday morning. I got a room that wasn’t part of my reservation. So the night staff, he give me a room with 2 beds. The next day a lady took over and told me that if I wanted to stay in that room with 2 beds that I have to pay extra or take all my stuff out of the room and wait 2 hours to get my room that I reserved. I took the 2 hours and when I got back to the hotel I was informed that I had to pay an extra $31 yes my total was almost $172 but it’s not my fault that the night stuff messed up. I end up paying the remaining balance and continue my stay

The fridge had residue and spills inside it, it had not been cleaned, the pillows had a lot of hair on them, i spec

I

Not clean

Horrible experience

I felt like i was sleeping in the middle of the freeway. It would have been quieter in my car. The floor looked questionable to walk on barefoot. Bed was firm. Bring your own sheets and blankets. No phone or microwave. And please remove the tagging and graffiti on the walls

I think if you focused on this a bit more you could be a much more successful Inn.

I have stay at Starlite hotel several time before and will return in the future. Thanks!

Shower head was terrible only small water coming out in room 204. Not a good place for a $105 stay

Roaches

And make sure you don’t book ride wrong date accidentally. I tried booking a room last minute and did not realize it was for next day check in so when I got there I tried to explain that I had just booked it before I got there but the person was rude and no customer service and no attempt to help so I had to book again on the spot and they refused to refund the day I booked accidentally.the person told me to call Expedia so I did and tell me they’d contact the hotel since it’s up to them to issues the refund. So basically this hotel will keep your money and it’s DEFINITELY NOT WORTH what I was charged .you can fund a better hotel for a decent price don’t stay here !!

The property is right next to McDonald's and 711. The 7 runs right in front of the property so if you need to get around town, there's the bus. The staff is always so kind to me and housekeeping is on point with their tasks. I love it here

This place is safe and the staff are very welcoming! Will definitely be returning! 💯

.

Really cute room w lights, friendly staff

dont feel safe

Staff is rarely there. There's no cleaning service! Its dirty sheets are rarely changed. Wouldn't recommend not safe there's no security.

Definitely would not stay here again...RUN! I asked for another washcloth for room because only received 1, told no and had to wait until 9 am if i really needed another one because that is when housekeeing is present and that i still wouldn't get another one because its only 1 washcloth allowed per bed in room. I had 2 occupants and 1 king bed, smoking room. Rude lady in front for check in, she was on her cell the entire time and kept rolling her eyes at me. Had to even ask where my room was after receiving 1 key for 2 occupants. She didnt even have any type of welcoming demeanor. Also unprofessional and had an attitude. Graffiti all over a wall in room and even scratched into counters. Gang signs and profanity present on counter/wall. A roach was crawling up walls in room. Mini fridge cold and turned on but dirty as well. All towels given were filthy, looked unwashed and smelled like dirt. Burn marks everywhere in room and track marks from drug syringes present all over counters. Bed was horrible and extremely gross, sitting on two individual box springs and 'fell' during stay. Extremely dirty, gross, uninviting and very rude experience. I am appalled!! Only good thing was the tv, it had some movie channels...No phone or ashtray or matches in room and only 1 disposable plastic drinking cup.

The stay was satisfactory

Good location

it was ok

Solicitors roaming the property

Perfect stay

Súper

The bed was like sleeping on a rock. It was set on a metal frame platform and every time you sat down or got up, the metal made a horrid buckling sound. The frame also went to the floor all the way around the bed and again, every time you walked to the edge, you couldn't help but kick it.. I also asked where the ice machine was as I like to have cold water on my bedside table. I was told they didn't have one. WHAT?!?!? Never heard of such a thing. No customer service at all, and Mr. Personality at the front desk seemed more annoyed that I interrupted his evening and morning by appearing at the front desk and ringing the bell once again upon checkout. If you just need a place to pull off the road to sleep, it's just okay, but don't expect any kind of service by anyone personable!

The blankets were ripped.

Noise, noise, noise. Smelly room, no shampoo, towels with stains.

It was quiet for the most part

No tv working

Great

I love the owners, they are so nice and easy to talk to. I love that they have a microwave in the office making it easy to heat up food.

You get what you pay! It’s a good deal!

Found a roach but killed it instantly

I’m not recommending this place

They're not smoking rooms are the best

Amazing property will definitely come back

So sad

No respetaron mi reservación y me cobraron más caro del reservado

N/A

This place was horrible. I stayed a week long and inside of getting my “king size bed” they gave me a “twin “ lady told me it was a king and didn’t wanna change my room. Second there was no parking and staff didn’t care about it. The room smelled rotten! Didn’t like the experience at all

It was very noisy people slamming doors and yelling outside my door people banging on the walls

Very rude

Great

Love the Atea

The receptionist attitude was terrible and the next door neighbors were very loud

The room appeared decent until I saw a cockroach in the restroom and two more that came out from behind the refrigerator.

Thank you

I love how you can immediately smell the cleanliness in the room. It was so clean it was unreal

Great place quiet clean friendly staffs

saw a roach in my room.

Great bang for your buck

N/A

Basic hotel for a short stay. The hotel room has a mini fridge and excellent big screen with cable. Location is right on freeway entrance.

Would not stay again

Get rid of springy beds

First you can tell the room was not properly cleaned, dirty toilet seat and counters, hair in shower, hair tie left on furniture. Shower knob wasn't attached, blankets on bed had burn holes and stains, no batteries in TV remote so no TV, phone in room broken and front door you can tell has been kicked down before (not very secure). Pros, it has a cool black light in the ceiling, I blacked out the room and checked for body fluids didn't see any, ac worked good, parking right outside your door. Was an interesting experience but won't do it again.

The rooms are all new, great staff.

It was close to the event we were attending.

Friendly staff!!

clean area and safe

We felt the room was pretty dirty.

Needs cleaner towels and clean up the room a little better

I was in So El Monte just for one night and I needed a budget level motel. This was as budget as you can find. However the room floor was not ver clean, the bed spread had holes in it and the bottom sheet had obvious stains on it.

House keeper did have towels

The room we were given did not have a working air conditioner and when we asked the office about a different room they said they could move us but the tv would not work in the new room. Also the building we were in had a loud noise, I think the plumbing anytime anyone used the bathroom

You get what you pay for. Broken shower head, mold in random spots of bathroom, broken lights and smoke detector, and cigarette burn in sheets (non-smoking room btw). Also very thin walls and doors, no door latch, and missing quite a bit of essential amenities. Overall not the worst stay, but the place needs an update bad. Wouldn’t recommend unless you had no other choice.

Good

Faucet was broken and bathtub was leaking from the side. I request another room and they give me next-door when I get into the room. It was clean but this the air tractor and the light of the restroom it wasn’t working so I have to call them again to fix it at the moment, they did it and it’s OK. Unfortunately, in the middle of the night the resident from the side, they were too loud. I called him again to the office. Obviously they were gonna say it was me not them. So I decided to leave early and leave the key at the office.

Very loud. It's a dump. Motel 6 is an upgrade

the cleanliness of the rooms

I didnt like only has shower no bath

The room had a bad table needed to screw tight, no phone. No fire alarm, went to ask if we can chsnge the table and they said no. Tv worked in that room. They gave us another room next door tv did not work and we asked and the front desk gave us a dum excuse and said no tv. So we ask to get the prior room and if we can swuap tales and they said no. So we took the 1st room with woble tsble. Bad service

Great 👍

Wonderful people here. Highly recommended

Easy parking. Located near the freeways and restaurants. I have stayed there several times. Good pricing for my stay. Comfortable bed.

Tv did not work. Moved to another room and did not have no fridge or microwave and some of the lights were missing. Also the TV remote did not work for the person in the room next to me it needed batteries and they did not have any batteries for his remote so I gave him the battery in mine. Also no iron

Went to bathroom and saw a cockroach, ants and flies.

Great place to stay

The new receptionist is rude

People above me was loud playing music all day and night I told the morning staff the next morning and still a lot of running and hitting the floor

Ok

Water pipes was making noise the hold time