Extended Stay America Suites Tacoma Fife

My room just got cleaned but it stunk like a weird dog smell. That’s the only issue.

GREAT

This is a thieving property

It was clean and it was quiet. The staff were very friendly. Too many people milling about outside. Stains on sheets and towels. The counters were in bad shape. The fridge door barely opened. Not $100 amenities. More like $30. The breakfast food being offered is over processed garbage. And the creamer should actually contain cream.

The “breakfast” was disappointing too — only coffee and small cereal packets to take away. There was no proper breakfast, no fruit, no yogurt, and no other options. I would not stay here again.

Stayed here to attend a show at the Tacoma Dome and the distance was pretty good. We got a non-smoking bedroom but it still smelled a bit like smoke. I would definitely take an air freshener next time. It was not a terrible stay but it could have been a bit cleaner for my liking.

Clean room, could have other items for breakfast, breakfast bars, pastries, etc

I can’t say enough good things about the team here. From the moment I arrived, the service was impeccable—friendly, professional, and always one step ahead. The location is perfect for exploring, and the rooms were comfortable and well-maintained. It’s rare to find this level of hospitality!

Dirty room, items advertised was unavailable, rude staff

Hot water barely worked ansnmy shower didnt work I come there all the time ans it was terrible

I like that it had a kitchen

Not only is this motel located in a sketchy neighborhood...or town for that matter....but the staffer clearly passed judgment on me for whatever reason. So...what did i like? Not much! I arrived for a late check-in and they couldn't find my reservation. I showed them everything one would need to show someone to prove they had one, and they still said I had no reservation. The staff member then left me in the lobby to call booking.com and I never saw her again. Skip this spot and go rent a room down the street. Save yourself the time and energy! Instead of offering to rent me a room or honoring what was an obvious reservation, they ignored the email they received from booking.com. by the time this was all said and done, it was far too late to rent a room anywhere else. So I slept in my vehicle.

The hotel staff and apartment-style layout are excellent, but the extreme odors throughout the property were unbearable. While my room (334) had a potent, chemical-like smell and stained walls, the lobby and hallways smelled like decay or dead animals. I requested a first-floor room via Booking.com for accessibility but received no response and was placed on the third floor. This facility has a great atmosphere, but it desperately needs a deep professional cleaning and better ventilation to be habitable.

I don't think I can explain how much I don't like the mold in the bathroom. The water ran out right after I shampooed, my hair didn't even get to wash or put conditioner in. There's mold up in the bathroom corner. The tub wouldn't drain so I was taking a bath with my feet Not to mention there's no coffee pot. The facilities are dirty. There's a bunch of crackheads living here My daughter's room, the toilet was leaking out. The bottom of the toilet, and the maintenance guy came up and told her she would they would fix it in the morning, so they had to stay the night in a place that the toilet was leaking.The refrigerator looks like it's from the nineteen seventies. I cannot tell you how annoyed I was about this place that I had to sleep in!!!!!!!! I definitely one thousand percent would never stay here again.And I do not recommend this place to anybody, and I mean, anybody!!!!!!!!!

Plenty of parking, Nice staff. Unfortunately hotel is being used for local residences for lower income.

Simple with supplies to cook in room if needed very helpful staff

Somewhat outdated hotel in sketchier area. Stated it included continental breakfast, but none left both days. Believe it was just a few breakfast bars and oatmeal. Coffee was good though! Pillows flat, curtains would not close all the way, and needed to request kitchen items - but would not give sink plug to wash dishes.

I love how it is gated and far away from the craziness of Fife strip. Wish we did have a better breakfast option but understandable. And Residents don’t pick up their dog poop when dog bags are provided and maybe overpriced on laundry services but other than that it has been great!

A lot of noises the blankets itched the bathtub had no curtains

My bed was the wrong size I booked a king sized suite and I got a queen size bed. Half the outlets in the room did not work, the phone did not work, there was mold in the shower. Staff tried their best, but was given no tools to succeed in making guests happy.

Room was clean, hallway on 2nd floor smells like dog pee.

Room was clean friendly staff ,clean outside building .not alot extra traffic or behaviors residing here.

omg. pix of room ai fiction. gated community w spaces in front for police cars. okay desk clerk box like room smoke detector in cage. bed awful. chair crap. felt like a cell not a hotel

Outdated

For the price you pay for the room.....no coffee maker, no water cups at all (if you had to take meds or need water for anything, there are NO cups). Yes, full fridge, and stove, but if you are only staying 1 night, you don't need that, you need cups in the room. Free breakfast consisted of coffee, hot water, bags of oatmeal, and 1 basket of very small muffins. That was it. And no regular creamer. All were sugared creamers. Diabetics can have that. Staff was nice, but that rest was not.

No daily housekeeping, you have to take your linens to the front desk and exchange for new ones. Kitchen kit is poor quality and tiny. You have to ask for dish soap and it comes in miniature packages. Breakfast is not really breakfast. Nothing fresh, only packaged oatmeal, and muffins.. Will not be staying here again.

Sheryl checked us in when we arrived and she was the sweetest! My friend and I stayed for a long weekend to attend a show at the Tacoma Dome. The beds were comfortable , room was clean, and the staff was friendly. Definitely on the more affordable side- would stay again!

Great staff! Exceptional and attentive service! Affordable and all accommodations met! No complaints

Great stay ! Clean!

Thought breakfast would include more options--ie fresh fruit, juice, tea variety, etc. Especially given cost of stay

Quiet and friendly. A little more attention to detail when cleaning is needed. While overall ot was clean, there were area that were sticky and dusty.

Best hotel in fife

Great hotel and room. Area around the hotel is nothing to write home about. Would recommend only to other solo male travellers like myself.

Staff vary nice.

Older hotel. Has no USB ports so don't forget your wall charger. Do not have any expectation for breakfast which at 8:30 was just coffee, water and a few cup cakes. There is no coffee maker in the room and you need to take your own utensils, dishes, cups as the kitchen is bare. For what you get, the rate should be no more than $75-$80 per night.

Its not all staff only the they call Shrely is bad for business. Incompetent is the word. Waited a hour for dishware

Horrified

Not enough blankets

The staff and price It had no good amenities and our pillow was covered in mold!

TV had a black bar on the screen. When I told desk, they said we knew about that. "We ordered a new one that hasn't cpme in yet." Why didn't they offer another room? Also floors were laminate not carpet, cold. I also wonder why a hotel has 2 parking spots right outside the door marked for police only. Hmmm. What does that say?

Cuando llegamos y no habia sistema por lo cual no podimos hacer el check-in. Y todavia a las 02:40am estabamos en el estacionamiento buscando algun otro hotel que tuviera check-in early y nada que ver. Y a las 03:00 habia llegó el sistema y tuvimos que hacer una reservación nueva con check-in early y costo adicional por esto. Con conocimiento de ellos no tuvieron consideración ninguna, y con 2 menores. Muy poca empatia al respecto. Y la limpieza poca.

It wasn’t the best time wasn’t the cleanest breakfast sucked not work 100$ a night no matter which room

The room was clean, nice and spacious. There is no coffee pot in the room unless you request one. There is a kitchen in the room and laundry facilities on the first floor. The motel is in kind of industrial area near the Port of Tacoma, and not far off the freeway, but it is very quiet.

10-10☆

Clean room..staff friendly and very helpful

LEAVING EVERYTHING... HORRID GUEST RELATIONS MADE ME CRY! MEAN FAT WOMEN BULLIES FAKE KINDNESS & PROFESSIONALISM MANAGEMENT! DOGS THE SOUNDS! CIGARETTE SMOKE CONSTANTLY RULES NOT FOLLOWED, BUT SIGNED FOR SLOW ELEVATOR! NO QUARTERS, BUT THERE IS A SIGN... ALL BUT ONE WASHER WAS BROKEN DIRTY STAIRS PRETEND THEY HAVE A TEN POINT CLEANING SYSTEM, LOL THE SMELLS! DIRTY UNKEMPT DRUGGIE RUDE EMPLOYEES THE LOCATION!

Staff has been very helpful. Thank you, Hope, and team!

The room was clean and i love the staff..very friendly and always help me whenever i needed anything

They r tieves said my card would not be charged untill check in I canceled my reservations at noon on the day of ck in and they charged my card without my knowledge very fraudulent I will be calling BBB and the police

The room was great and clean..the staff is so welcoming and very helpful whenever I needed anything..the front desk staff Joanna is the best..always friendly and do her job very well..i will continue to come here thank you

Would stay there again.

We purchased a King room but got a Queen Breakfast was terrible

The staff stole 86 dollars from me with management

Still , the workers were nice.

Ghetto

The room itself was clean and a good size. Parking adequate if you have a car and the staff friendly given the limited interaction we had. The area was so desolate and without a car was hard to navigate but the stay was nice overall.

So we booked a last minute room and because we showed up during their "Audit" we couldn't check into 3am when we showed up at midnight. Seriously horrible service. Will no longer be booking anything through extended stay.

I was just informed today the HM is refusing to refund our money after they said my family could not stay becuase my brother did not have an ID. Sheryl was very rude with horrible customer service. As someone that has worked in customer services for 20 years including working as a housekeeper and waiter for three years, I am appalled by how my family was treated. It looked to be racist in nature as Sheryl did not want to help my family and sidelined helping my mother twice. I would like my money returned to me. Expedia has given up on refunding this experience and just told me they can't do anything about it.

I was worried after reading the reviews but it was honestly great. The staff were absolutely lovely, it was clean, comfortable and easy to get to. Only negative was there was a bit of hair in the linens and towels that the cleaning crew could take a bit more care with but other than that I would absolutely stay again

Stayed at a hotel nearby or similar price and extended stay exceeds all expectations for the price and area

I have no problem with the desk assistant who was genuinely concerned for my safety and helped me a ton during my short stay in the lobby, I don’t know how to thank her enough. Still cannot give my money back, even escalated this problem for the second time.

I fell down the stairs cause there were no sign saying wet floor i was taking my dog outside. I am a little score.

Good bargain and clean and neat

For the price it was fine. "Grab and go" breakfast was a joke: mini muffins, hot cocoa, coffee, instant oatmeal. Thats it. No fruit, nothing. Biggest gripes are no hair dryer in the room, and they came by at 9am to replace the tv and beds across the hotel. I told them, No thanks, i check out at 11. They abided, but come on, you shouldnt be doing that until folks check out.

The beds were by far the most comfortable i have every had in a hotel. The staff was friendly and helpful. The property was clean and well cared for. As we were leaving, the property was getting brand new beds and TVs throughout.

Hard to access bus (across busy highway). Trash from prior guest still in trash can. Flies in room and musky smell in the room.

Office lady Cheryl was horrible and couldn’t find a solution to their mistake

Unfortunately, the room smelled like cigarettes and cigars strongly. It could not be aired out. I am unsure if this is due to the room or the cleaning supplies but I came away with multiple red spots on myself that were not there before my stay. I appreciate the service of the desk staff but the room itself wasn’t the best. 2.5/5

The staff was great

Not very safe looking area.

Nice and quiet

Domestic violence during the night other guest, stunck dog

We have stayed here 3 times and each stay there was something not working in the room. Lights do not work. No TV remote. Vending machine does not operate as it should. Took the money and did not dispense the products. Staff said they were not responsible for the vending machine. No help was offered.

I found numbers of tears and burned on bed items. Not enough inlet to charge/plug your things. Quality of materials is terrible. I will never come here.

Room was comfortable, quiet, and just what I needed. I definitely recommend.

Everything is excellent!

Drove over 500 miles transporting rvs. Needed a stay for night to deliver in morning. Arrived to hotel that is gated. Tons of people hanging outside. Couldn’t find parking to park truck and trailer. Went inside to talk with front desk. Waited 20 mins with ringing service bell. No response. Phone ringing off the hook. Went outside for another 20/30 mins to try and figure out what to do with a place to stay. Went back in and still no one around. Finally yelled to the back to see if someone was even there. Then the lady come up to desk from back and sad they do not allow over size vehicles. Now even more upset as there is nothing on the booking process to state that. Couldn’t try for cancellation cause it was past check in. Had to go spend another 130.00 on a hotel that could accommodate. Do not stay- ghetto. Truckers pick another location.

This property is not worth it, this will be the last time i use this chain of establishments

Just on vacation. Problem: the highway it's on has been CLOSED by an old bridge no longer open! Finding it with GPS is difficult! Once there, it's very nice.

I recommend this hotel . Excellent customer service.

Helpful staff at the front desk

Convenient access to the freeway. I like it has a kitchenette. Beds were very comfy.

Had a large refrigerator, a kitchenette, and the room didn't stink (was actually pretty pleasant.) The area was pretty rough and the parking was limited, but the stay we took on very short notice and was very good. Staff were awesome

Nobody clean room

Bathroom sink and shower drain took over 3 minutes to drain. 2:30 in the morning guest were blasting their music and being loud in the hallway. Side door took forever to unlock.

Our stay was very nice. The staff was very friendly and helpful. We would definitely stay again. For the price it can’t be beat!

I didn't like it and I don't recommend staying there, it's a port area and there's nothing nearby. The hotel is terrible, you need to pay to have internet and even paying is bad, there is no breakfast just a cup of coffee and a cereal bar. The shower in the room didn't stop dripping and the corridor of the rooms stank of food

Nice place. Friendly staff. The room was very clean. Love that its gated and it felt very safe. I will stay again

Wow. This hotel was so cool and fun they’ll give you spoons,forks,toster,and a big fridge the only thing I didn’t like was the pool was tooken down😔

Clean quite nice beds even though they aren’t queen they’re full size also has a kitchen & gated parking

I liked the kitchenette

Regards, George Geoffroy 307-752-8080

All of it

Service and staff were excellent. Especially Allie who made sure everything was great for us!

Convenient and inexpensive , however the room was in pretty worn state with very old carpet and curtains that that holes in it. It also smelled of cigarette smoke

Customer service was outstanding and very helpful in every ways. Maintenance was greatly in fixing things that needs to be fixed. I would love to stayed here again..

Customer service was great. Rooms are nice and the maintenence crews are awesome.

The only bad experience was when my vehical was towed away and impounded due to the parking pass i was issued falling off my mirror Yes technically it was displayed properly there for it could be towed But it wouldnt have taken very much effort on the part of management to figure out whos car it was and if they had paid to be here or not It was $600 and it was only at the impound lot for 1hr I think the policy should be looked at so that a paying customer that has the right to park there doesnt have his vehical towed away just because his pass fell from his mirror and didnt notice as he walked away from the car. A little effort to see who life your going to totally derail by taking the car that they need to survive out here

They never let us check in to our room because we did not have a bank account with a major

Peaceful get away

Professional Staff. Clean room. Quiet hotel.

It was good beside some male worker who is out of line and borderline physco and needs to be evaluated and given the proper treatment for hi anger,aggressive behavior towards people

One man who works front desk cusses you out and calls you names and finds reasons to evict you

Nice parking and staff

Late night arrival and night staff was accommodating and friendly. Rear door was propped open with a rock because the card scanner was broken and that felt unsafe. Later the police arrived for a disturbance . I specifically called before I arriving to confirm a late checkout, and reconfirmed with night staff. Morning staff would not accommodate us.

3

Not the best but for price great

The room 322 stinks horribly. Came into the room with both windows Wide opened I am assuming they were trying to air out because the room was freezing . We were told it was a sold out night and as well all area hotels were sold out. We had to sleep with window somewhat opened due to the nauseous feeling we had from room smell. The bed and bedding was fine so this is something in the floor or walls. Very disappointing after a long day to not be comfortable in a room we only had 9hrs in for sleep.

We’ve stayed 3times and when we have hospital appointed this is where we stay

Prices very terribly. None of the scan machines work for exterior doors. The only way inside is through front door. Zero room cleaning. Very very noisy and when you call it gets worse. Shower valve was broken the entire stay. I was promissed a repair the 2nd day but after 9 days nothing had been fixed.

Great staff. My only complaint would b

Relocating to California and didn’t want ANY storage (U-HAUL) trailers on the property. I would have understood the situation better if it wasn’t for his nasty attitude towards his commenting to me! If I ever have to do business in that area of Washington again, Extended Stay Fife, Wa would NOT even be considered!!!

Friendly staff

The employees were very nice

.

I don’t like that the towels were all dirty

There was alot of dog waste all over the property which i found unsafe for my dog when i would take him out. It was very limited spots to allow him to walk around.

We had to ask to get a spray to take the smell down a bit.

Lights on side table did not work. Shower did not work and seemed like a known issue but we were assigned the room anyway. We were refunded the cost of the room. Staff was very friendly l

The newest cost savings measure seems to be removing the in room coffee machine. That is unforgivable to addicts like me. I realize coffee is available in the lobby but that's lots of walking required before coffee to get coffee... Everything else was fine.

Dirty, noisy and stinky. There’s is no breakfast. Coffee and hot cocoa does not merit listing it as breakfast included. I will never stay here again.

It was better than I expected and met all my expectations

Noisy guest

Desk clerk didn't know how to do a wake up call. She said she asked someone else and they just said there was an alarm clock in the room, which didn't work. TV remote didn't work properly either.

Super friendly staff , area is really easy acces , the rooms was so clean , could eat off the floor

Nice stay and decent pricing.

Bathroom was dirty, tv didnt work asked three times about the tv and was told they would fix it or move my room, neither ever happened.

Walked into my room to a horrible smell and dried pee on the bathroom floor. Rooms are clearly not properly cleaned or inspected in-between guests. When I asked for a new room they told me they were all sold out and they would just go clean my room really quick. After watching a cleaner go to the room with nothing but a rag and spray bottle I knew I was in for a rough stay. After expressing my disappointment further a different room magically came available. The second room was also disgusting with black hairs everywhere and mold in the bathroom. Absolutely will never be staying here again.

Absolutely disgusting! Hair and crap all over the floor and in the bed. Smelly towels and stained linnens. Staff tried to correct this but their efforts fell short of our expectations. Checked out in the middle of the night and demanded a refund. Go ANYWHERE else.

Other than noisy guests, everything was fine

Enjoyed our stay. Reasonable price and distance from major attractions and shopping. Wonderful staff - friendly and courteous, grounds were well maintained and our room was very clean.

Great

Nice

Some of the staff are careless about the customers. Need to improve customer service experience

The water in my room was cold went down to the front desk. Explained to the manager, she said that it would be taken care of it never was. I was told that I would be getting a fifty dollar refund. And that it would take a couple days at least three it’s been almost a week and I have gotten nothing

No ice machines, because rooms have refrigerator. No ice tray in freezer. Got one at front desk, said he'd bring another. Never happened.

comfy

Kitchenette

didnt like tgat thers was no pool

Good

Great property

Didn’t like the area

Bathroom was not as clean as it should be hair in the shower and on the toilet basin.

I’m demanding a full refund for my two nights, and will be asking for a full refund for the other two nights I paid for my brother, due to the fact that my brother wasn’t allowed to use his booking because he came in late that night. The general manager threatened to kick both my brother and my family out, his actions threatening and harassment, for no reason whatsoever. He must be on drugs or something. My family is in transition from Lahaina, Maui, to Oregon. We were forced to leave because of the aftermath of the fires. We’ve been through a lot of stress, and loss of friends. We were expecting to be able to have a decent stay at the property, after all we’ve been through. To have experienced this person has absolutely added stress to all our family. I demand the general manager be fired.

Check in was delayed so had to wait around for an hour. Room was OK, beds and pillow were surprisingly comfortable. Shower was not the cleanest had hair strands here and there. Coffee was empty in the morning.

The staff has been wonderful and friendly! Everyone answered my questions and were very hospitable! The room is clean and perfect for my 2 pups and I! I would definitely rebook here in the future!

I lived that the bathroom had full size hair products in the wall so that eveyone in my room could shower and wash their hair with the proper amount of shampoo

Check in was 3:00. I got there at 2:55. I had to wait until 3:00, and mo bathroom near the check in desk.

So this place was nice but didn’t have things most hotels have like an ice machine, had vending machines that only took ATM but had no water options, had no coffee pot and I didn’t see any soap, shampoo etc..good thing we had our own. We did have a kitchenette but no cookware or utensils, we read that you could request it for a fee. Also housekeeping was only offered if you stayed past 7 days. Should you need it before 7 days, you are charged a fee. The area was quiet. The lady who checked us in was very nice & helpful!

We stayed her and things were okay in the beginning. The air conditioning was broken and wasn’t able to be fixed the entire weekend or get us a different room and the GM stated that we would get a partial refund and 2 months later, still nothing.

Easy check in pet friendly safe locked gate at night no loud neighbors or loud hallway issues for sleeping good quick grab breakfast to go

No a/c desk staff stated would receive a refund and still have received nothing

Booked through Hotel.com and would not take their card. No hairdryer, needed glass and absolutely nothing in the kitchen to use. Breakfast looked like packets of instant cereal and coffee. Asked for receipt at checkout they couldn’t print one.

Staff great.