The Parker Lodge
About The Parker Lodge
Red Roof Inn Fort Smith is conveniently located in the popular Fort Smith area. Featuring a satisfying list of amenities, guests will find their stay at the property a comfortable one. Service-minded staff will welcome and guide you at Red Roof Inn Fort Smith. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. Discover all Fort Smith (AR) has to offer by making Red Roof Inn Fort Smith your base.
Amenities
- 24-hour front desk
- Meeting space
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pet friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel reviews are mixed, with some guests expressing satisfaction with the cleanliness, comfort, and location of the hotel, while others report issues with dirtiness, poor service, and safety concerns. Some guests appreciate the affordability and convenience of the hotel, while others feel it is overpriced for the quality of the accommodations.
- Affordable prices
- Convenient location
- Dirty rooms and facilities
- Poor customer service
- 5/5
Nice, clean room. Extremely quiet given the downtown location. The only bad thing is there is no coffee
- 5/5
Clean room. Friendly staff. Great experience.
- 1/5
Clean rooms enough parking just rude asf managers!!
- 5/5
Staff was very helpful. Recommended a local food place for us and it was great!!
- 4/5
Good place to stay
- 5/5
Clean and safe. We stay here everything we come to town
- 5/5
Clean and quiet place to stay
- 3/5
Room was kind of dingy but mostly clean, super sketchy area, someone drugged out was outside hollering all night. You can hear every single car that drives by. Other than that, good location and you get what you pay for.
- 5/5
The rooms are updated and clean. The staff is helpful and friendly. We had two lamps not working when we checked in. We alerted the front desk and he came and fixed them right away. The house keeping service came by and offered us fresh towels etc. We requested a non-smoking room overlooking Garrison Avenue, and that is what we got. It is walking distance from dowtown Ft. Smith. This is a great hotel for the price.
- 5/5
Had a mix up with the rooms I reserved but the staff fixed it for me with no issues, great customer service. Room was very clean, property was in good condition.
- 2/5
The laundry service was the best thing goin for the place. The staff sucked. The people who ran the place where super rude. Its says on the front window, chdck in time... 2:00pm. They made me wait until after 3 even though id booked in advance. I wont be staying there again they have bugs too.
- 4/5
Parking right outside our room, quiet and pleasant property. Staff very friendly and helpful.
- 1/5
Sheets where filfty comforter was had cigarette burns,also shower curtain was burnt ,tried to say I couldn't get the price Expedia offered ,did it anyway thru Expedia and got the room.my husband and I was gonna walk across the road to the post office and the front desk lady said we couldn't leave our 6lb dog we paid for alone in the room ,when I told her I'm just going across the street to the post office and back she told me it was against policy...crazy I wouldn't suggest this motel to anyone because I feel like I got cheated ended up paying after my pet fee more than what was stated and then return I got a 25-dollar credit
- 2/5
As always
- 3/5
As always the property was not very clean and noisy neighbors.
- 4/5
Nice rooms and clean
- 5/5
The room was clean and staff was very friendly and helpful.
- 1/5
The room was dirty, staff not very nice and they didn't even attempt to clear steps of ice . I fell going down the stairs and hurt my left wrist when i enformed the staff nothing was said or done
- 3/5
The room was OK. It didn't seem to be located in a really safe place. We had 2 little dogs and it showed $10.00 each and they charged me $15.00 each. It isn't a big deal except for not charging what it showed. The man that checked me in wasn't very nice. I'll be making this trip pretty often but I won't be staying there anymore. The ARC Hotel is higher but its worth the difference.
- 5/5
the staff was so friendly and it was very clean. it was a very good place to stay with the nearby outlets.
- 3/5
Room avg gd condition, bare amenities....great bed. Noisy location though.
- 5/5
Updated rooms are brand new inside with new bedding and paint looks really nice and can't beat the location near downtown.
- 5/5
Great value. Helpful and accommodating staff. Clean room. Most definitely recommend.
- 5/5
Staff was excellent
- 5/5
Clean rooms
- 5/5
This was a gem right in the middle of downtown Ft Smith. Art everywhere. I would stay here again. Clean, friendly staff. Was on my motorcycle and felt safe.
- 4/5
I think I would stay there again in a different room away from the street
- 5/5
We stay here every time we hang out in Garrison.
- 5/5
Easy to park friendly staff
- 4/5
Very helpful staff. Basic but comfortable room. Needs updated.
- 3/5
It wasnt really worth the money.
- 5/5
NA
- 4/5
Great place close to downtown
- 4/5
nice hotel. good price
- 4/5
For an old downtown hotel i was surprised that it was semi decent. Had some mexicans partying a few doors down but they weren't bothering anybody. Over all a really good place to stay for less than 60 bucks.
- 3/5
Absolutely no amenities. No coffee machine, not even in the lobby either, I don't believe. Still using the "Night Check in Window". it's a stuffy little add on off of the main lobby. All that being said room was clean and cheap and for this trip it was what I was looking for.
- 4/5
Is okay
- 2/5
No breakfast, not even coffee in the lobby. Lobby completely blocked to access. Check-in behind a glass window. Unfriendly staff. Do not recommend. Not up to Red Roof Inn standards.
- 3/5
Little bit to much traffic noise. Few amenities provided for price.
- 4/5
Prime example of don’t judge a book by its cover. Outside seems a bit sketchy and run down, but the room interiors were clean and recently updated. You can’t go wrong here, especially for the price. If you’re planning a night out in the downtown area, this is a great value and easily walkable to all the nightlife.
- 1/5
Room was really dirty, stained linens, dust covered furniture. Area was not good.
- 5/5
The check in and check out process was quick and easy, the staff was friendly.
- 3/5
Blankets had stains on them and no security latch on door
- 5/5
Price was a great fit for us and the location of it being close to hospital.
- 4/5
Clean place. Nothing special. Cars are loud on the road.
- 4/5
great stay. pretty clean. toilet seat came off when i had to sit on it but not too big of a deal
- 4/5
It was clean. Quiet and perfectly placed. Walked to dinner. Close to bars and museums. When u can walk and not drive. That is convenient
- 5/5
I’m very happy with this hotel. Will stay again. It was very clean
- 2/5
Front desk help was unfriendly complained about everything
- 5/5
We had a great stay. Lovely hotel
- 5/5
Great costumer service and easy to access
- 1/5
Not pleased
- 1/5
There wasn't anything I liked about this property because it was in the downtown area and so many homeless people around and even staying at that Motel made me feel uncomfortable
- 4/5
It’s was okay. The rooms was nice. Had not issue really.
- 5/5
There is not one bad thing I can say about my stay. Room was clean, bathroom clean, bed was clean. I would stay there again when I go back to visit family.
- 5/5
All the monuments and museum and cathedrals within 1 mile radius.
- 2/5
Found a roach in sink
- 1/5
There a rip off
- 4/5
All rooms seem remodeled however very traditional, nothing fancy. The room was clean the staff was friendly and I had a quiet stay
- 3/5
It’s okay
- 5/5
Great stay
- 2/5
Bugs in shower Safety latch to outside door broken
- 1/5
I came to check in and the woman at the window was rude, I mentioned I was having problems with the site and needed a minute while sharing I had worked all day and had just gotten off work and she told me to go down the road or something and she had worked all day too. This is 10pm and my appointment is just down the road from this location. Finally got the site to work and got booked, I go back inside and get my room card only when I got to this room and walked in I walked into the room to people naked. I walked back to the check in window telling them of what just happened at which they said it should be empty. Finally got to a non smoking room to walk in and pot smoke had filled my room giving me a headache since I am allergic so my experience was awful.
- 1/5
The property was EXTREMELY UNCLEAN! The toilet didn't work, the smoke alarm was ripped apart, the room was supposed to be non-smoking but was not, etc. etc. etc. Also, the lobby was closed and room keys were provided through a small window. Finally, the staff were EXTREMELY RUDE!
- 2/5
When the desk girl finally came to the front, she was wearing dirty clothes and slippers. The floor in the room was dirty and both doors in the room were filthy.
- 2/5
Staff members could have more greeting and professionalism of attitude instead of stuck up and non welcoming.
- 1/5
This redroof hotel has owners that are not clean cockroaches every where and filthiest place iv been stayed at. Very germy
- 5/5
Clean and comfortable
- 4/5
It was nice
- 4/5
The staff do not respond to the phone, or the door in a timely manner (or at all). But it's not a bad place to stay as long as you get there at a decent time to check in. The lights flicker sometimes, might be a little haunted, but not bad for the price, although personally I think it should still be a bit cheaper.
- 3/5
It’s true what they say, “You get what you pay for.”
- 5/5
It's a nice hotel
- 1/5
Worst place I ever stayed in my 72 years. Stay anywhere else. If you can sleep here you’re not alive. The place is right on an all night long drag strip. We asked to be moved to the far end of traffic and were told that the rooms hadn’t been cleaned at 4:00 pm. Refrigerator never turned on and didn’t work. The safety lock was busted off the door. I guess they forgot breakfast and are saving the Kleenex for themselves.
- 1/5
Room was so dirty and service was terrible and rude.
- 5/5
Room was clean and fresh perfect for us
- 5/5
The staff was kind and helpful my room was clean and location was perfect
- 1/5
This was one of the worst hotel stays we have had and that's saying a lot because we were staying in Sallisaw. These rooms are infested with baby roaches, walls look like someone peed on them, and all bedding had disgusting blood stains. When we tried to reach a manager to let them know we have called everyday since we left as well as expedia and there is never a manager to speak to. We were forced to book another two rooms at another hotel after one night of our fully paid week. We chose to pay for two rooms all over again because of how bad it was. The management is a joke, the front desk is rude when trying to get ahold of management, and the rooms are DISGUSTING!!! If grown men who work on dirty job sites all day are refusing to stay in this hotel theres a reason.
- 1/5
Horrible place. Dirty, rude staff, and overall a really really bad place
- 3/5
There is NO coffee.
- 3/5
Property is very convenient to the convention center and downtown area .. was I bit noisy all night kept waking me
- 4/5
But some of rooms go on road side and it is a little bit noisy
- 5/5
Great & easy check in
- 1/5
It was dirty. The linen has cigarette ashes on them. The heat barely work and it smelled dirty
- 4/5
Nice room. Good price.
- 4/5
Red Roof Inns are great for us when we need a quick place to stay the night and have the dog. No extra charge for our dog, which most charge $25 extra.
- 5/5
We just needed a quick room to catch some zzzzzzs as we had unexpected company over the weekend and needed to sleep and shower. All was well at the Red Roof Inn! The staff was all very helpful and friendly! I can’t thank them enough! It was some much needed down time! Thanks so nuch
- 5/5
Homeless people sleeping in park next to hotel.
- 3/5
No so good taying in town. Motorcycles passing by all night were very noisy. Stopped just after midnight. I did not feel very safe here, Glad it was only a night. However, it was very close to the National Park. Room was clean but bathroom could use a make over.
- 3/5
Air conditioning barely worked in one room, so one of our party had to find a room elsewhere. The towels were dirty, stained, old and needing to be replaced to match the new renovations. Some of our rooms had no chains or deadbolts. Location of hotel was good.
- 1/5
For $75 a night I still would expect clean towels just because you washed them don't mean they clean... Oh be careful too, your liable to trip on the number of spots where the walkway is shifting or lifting up with chunks of concrete everywhere almost
- 4/5
Very Clean
- 1/5
We were told that we did not have a booking and had to leave.
- 5/5
It's an older facility but great location as it's in downtown. All we needed was a shower and bed.
- 2/5
The property is over 5 miles off the interstate. The room didn’t have a security latch. It was on the main road in the town and very noisy.
- 1/5
Filthy room. Yellow stains on the bedspread, bathroom walls and long black hairs on the towels.
- 1/5
There were cockroaches in the room we had to move to another hotel. Are you agree with that guy?
- 1/5
I have stayed in motels all over the world this one twice now just for the location not for nice but both times this motel is horrible the service and hospitality is just astonishingly bad I’m not from the area I have a friend who is came by to visit was there a couple hours max and I was threatened to be thrown out rooms weren’t ready everything was mediocre blankets stained with cigarette holes it was a non smoking room towels were half wet (unused by me) but the hospitality and manner of this motel is horrible I definitely won’t be back
- 5/5
Amazing place and friendly staff! Helped so much not being able to make a 45 mile drive home in the snow/ice.
- 1/5
Rooms were dirty. The first room they gave us had not been cleaned. Bed was unmade. The second room they gave us had roaches. This hotel is very ghetto
- 3/5
Was unable to
- 3/5
The property does not seem properly maintained. Our room was by no means “clean”. Definitely need to upgrade the cleaning staff quality.
- 4/5
It was clean and recently renovated, safe area and good customer service.
- 1/5
Noisy is the word we’re talking abt here.. Banging on walls for hrs and front desk wouldn’t answer the phone.. called 6 times… I’d stay anywhere else than this dump!!! Set in the middle of the homeless population and the tweezer population!!!! Sleep at the rest stop down the way and save your cash.. You will thank me!!!
- 5/5
😁
- 4/5
I have stayed there in the past when it was owned and managed by other names. There has been much improvement to the property since it became a Red Roof branded property. The location is kind of sketchy but it is right on Garrison Avenue so there is plenty of traffic and lighting. Its a good budget option for that end of Fort Smith.
- 2/5
The staff were not welcoming at all and did not issue a receipt when checkout was completed.
- 1/5
According to hotels.com check in was at 2. Arrived and there was sign on the side window that said check in wasnt allowed until 4 pm. You couldn't go inside, had to use nasty side window, worker was barefoot walking around inside, very rude upon check in.
- 1/5
Place was nasty. People hanging out in the parking lot drinking.
- 3/5
felt unsafe around the area and but its okay to stay nothing fancy but the customer service who helped wasn't very nice kinda rude.
- 5/5
Loved the working desk
- 1/5
When I arrived to check in, the clerk was washing a skillet outside one of the rooms. Otherwise, check in was fine. There was food on the floor under the door to the refrigerator. The refrigerator was barely cooler than room temperature. The a/c was OFF when I got to my room. I turned it on high and 6 hours later it wasn’t any cooler in the room. As far as safety goes (I’m a woman traveling alone), the hotel and surrounding neighborhood were very sketchy. I left at 10:30 pm and drive home because I did not feel safe. Essentially, I was there from 4:00-10:30 pm.
- 1/5
Got to the room the floor was dingy, lots of flies on the wall, it was 83 in the room and the AC wouldn't turn on and once we finally got it to turn on it wasn't cold and was barely blowing air. There were dead flies and cob webs in the window sill. I pulled the blankets back on the bed and there were dirt stains all over the white sheets. IT WAS TERRIBLE!!!!! Not to mention we didn't feel safe in the area. We went and talked to the man at the window and he couldn't give us a refund because we made our reservation through hotels.com and no matter what we did we can not get ahold of a actual human when we called hotels.com to see if we could get our money back since we didn't stay there so I guess we are completely out of our money.
- 1/5
They didn't have a room. I was left stranded after an accident in the middle of no where with my son and dogs. We had to find an Uber and another hotel.
- 5/5
Was a VERY long trip got to the hotel and the room and staff were very accommodating and the room and bed were amazing haven’t slept that well in months
- 4/5
Convenient to Garrison Avenue
- 5/5
The stay was very comfortable. Slept all night without any disturbance
- 4/5
Nice, clean motel close to the downtown area. Local bar across the street by town monument. Check in late, left at 10a next day. Clean room 2 queens, everything in room worked and maintained. Very conformable beds. Big bathroom with space to move after shower. I would stay her again.
- 5/5
Very comfortable and quiet.
- 5/5
just stayed on wrong nite they had a pub crawl that sat nite traffic and noise was tuff but overall a nice place
- 5/5
It was clean and comfortable.
- 4/5
We needed a place to get some rest and that is exactly what we got. We really couldn't have asked for more.
- 2/5
The overall condition of the hotel is that it’s falling apart. The ice machine didn’t work, shower head was broken, sheets were stained, the refrigerator in the room was not working, the staff was none existent.
- 4/5
Comfortable bed. Clean linen. Touch up paint on wall suggested.
- 1/5
Not clean. Everything stained. Went to desk to ask for assistance and no one was there to help. Was not allowed inside and stood in cold. Did not answer desk phone when I called.
- 1/5
Stains on sheets, splatters on walls and ceiling, no water pressure shower head fell off. Good location and quiet because no one else was staying there. Boareded up lobby. Im thinking and hoping they are in transition of fixing it