Sonesta Select Huntington Beach Fountain Valley

A lot of additional charges. It was fine. Wouldn’t stay again.

Sonesta has been a go to place when we are in OC

I would never recommend this hotel to anyone or ever stay there again, completely disgusted with Sonesta

Very clean, friendly staff, close enough to the beach. Needs a lobby bar and hot tub.

Tv didn't work for all 3 days of my stay. And no one could fix it. I want some compensation for the inconvenience and not just the 10 credit for my parking. This is ridiculous

Very good

The sliding door didn't work very well, we didn't know we weren't getting continental breakfast and they charged me 10 bucks a night to park. The front desk staff were very helpful and towels and bed were comfortable.

PARKING, QUIET AND COMFORTABLE BEDS

Passable

Exceptional

Superb

The rooms were dirty i had trouble opening the room door multiple times. l won't be returning

There was mold all in the bath, on the door and bathroom ceiling.

We paid for a poolside room but were given a room with a parking lot and not compensated for it. The manager did not give us a refund. Expedia did not give us a refund.

Superb

Did not use the free breakfast N/A

Pool was small, but service and cleanliness was great..

.

It was my fault for not checking before booking but parking wasn't free and no daily housekeeping. Wifi was bad, keep resetting every couple hours, re-connecting was a pain where I have to forget the network and reconnect, which is annoying.

Great visit!

The room could have been cleaner and better maintained. Pillows on sofa obvious stains and dirty looking. Drapes unhooked at top. Torn leather on desk chair so I had to put a towel to sit on.

This was a nice area of California to stay at. Staff was very friendly.

Good

Very nice, quiet & clean place!!

Stayed a few nights with the family. Location was good. Next to the freeway and shopping areas close by. Clean and friendly atmosphere. Will stay again.

Not good. Pool was dirty, floor was dirty, you have to pay for the "breakfast ", front desk staff guy was not helpful or friendly. Won't go back.

It’s hard to say. The hotel was convenient and felt safe, which I appreciated. Beyond that, there wasn’t much that stood out positively about the stay. The staff member who checked us in was not helpful. He gave us poor directions to our room, did not believe us when we said the door was broken, and our room number was not even listed on the map. The map itself also needs to be much more legible. Overall, I would not stay here again. The customer service needs improvement. Paying $10 per day for parking should have been included, and the paid breakfast bar downstairs was disappointing. A basic continental breakfast should be included for guests.

Nice hotel for the price. Close to the highway so you get the highway noise - they could have used more sound proofing but after 11pm the highway noise dies down. Comfortable bed, nice sofa and TV. Everything was clean except the tub, which should be replaced. The safety mat seems glued-in and was pretty old and dirty looking. Otherwise everything else was good.

Location TV was broken in our room and the hot water only worked for a few minutes at a time during showers. Pool was also dirty.

Exceptional

room clean

loud after “quiet hours”. The complimentary breakfast was great!

Spacious room

Na

Clean room and the place

There was kind of an odd smell in the hallway and our shower didn’t drain so we had to turn it off when we shampooed let the water run down turn it back on the beds were insanely comfortable, and the air conditioner worked really well.

Clean room

Very quiet and the front desk associates were very friendly and quick to help with any issues

One of the best hotels I’ve ever stayed at.

Clean room disappointed that we need to pay for parking

What breakfast?? So many things bad about this property

Room was old and just felt dirty. Very disappointed!! Saturday night noise woke me up twice! The radio alarm went off 1 night about 2:00 am. and the radio started playing in the middle of the night on Sunday I never touched it!!

Great value. Clean

Parking must pay $10/a day so have to be good . 5 nights No At all made a bed until I requested 4times they dropzof the towels and pick up the garbage in the front my room . No service at all

I checked in around 10 PM and immediately noticed the room had not been properly cleaned—wrinkled sheets, hair on the pillows, and more hair in the bathroom. The toilet was dirty and the shower curtain was yellow. When I called the front desk, instead of sending housekeeping, they gave me sheets and expected me to change the bed myself. I had to remove and replace everything on my own. The next morning, I requested service again and was told, “we’ll see if we can,” which was not reassuring. After explaining the situation, they said someone would be sent. A night staff member also told me I would receive a one-night compensation due to the condition of the room. However, when I followed up on Sunday morning, I was told they could not honor it and that “the night guy always says that,” which felt very unprofessional. Room 3-335 As a manager at Las Vegas, I was especially disappointed by both the cleanliness and the lack of accountability. I expected much better service.

the staff was pleasant and helpful. There was some glitch at check-in when the front desk mixed up the room card keys between my room and my friend's room, which was next to mine. After the card key was correctly programmed, I was locked inside my room because the door lock did not work. Front desk came up and could not open the door, so they had to call facility. Facility took a while to open the door to my room, but the lock still was not fixed. The front desk person quickly switched me to a suite across the hall so I could still stay close to my friend's room. All and all, there was some issues but the hotel staff quickly handled the matter and was quite helpful. Room was clean, air condition works well, bed was good, I would come back.

Exceptional

Passable

The outdoor fireplace didn't work because of a gasoline maintenance issue.

Exceptional

The pool and Leon my concierge guy was awesome The outdoor fireplace didn't work because of a gasoline maintenance issue.

Pleasant

250$ deposit for 1 night is too much

My stay was great! From checking in to the exceptionally clean rooms. Everything exceeded my expectations. Rooms were well insulated, I never heard my neighbors. Would stay here again.

My stay was great! From checking in to the exceptionally clean rooms. Everything exceeded my expectations. Rooms were well insulated, I never heard my neighbors. Would stay here again.

The hotel offers room service only request.

Exceptional

The only issues i have with the facility is the noise, all night long doors would slam, people talking loud in the hallway all night, people on the above floor walking loudly all night long, the 11:00pm quiet down time is not enforced, my stay was 18 days, I mentioned these issues to staff members on different shifts, but nothing changed during my stay, hopefully these issues will be addressed for the future.

Laine was super helpful!! There are staff at the desk 24/7 ready to help with whatever. The room was clean and had everything we needed. They give you a parking pass for $10/night, parking spaces were always available. Pet friendly hotel too!

Nice quiet place to stay. Very secure and the staff was very helpful.

It's a bit difficult to navigate from parking lot to the hotel room

Nice stay. Local TV channels not working. They were updating to add channels. Luckily internet channels were working and internet was fine. Great local hotel and close to my business meetings.

Parking lot felt safe but, there was a guy walking around when we pulled in it was a little after midnight. Then we went to the car about an hour later and he was still walking around. The couch in the room was dirty including the pillows, stained and had multiple puncture areas like from a cat clawing. The shower was definately leaking near the back you could see the start of separation in the wall, breakdown.

Rooms were clean. The fridge didn’t work and didn’t get repair as promised.

Nice place to stay!

Parking easy and secure

Note that you will be charged an extra $10/night to park your car. This is not included on the nightly price quoted on Expedia.

Nice clean room and great customer service. We had 2 small dogs and everyone was friendly there.

No room service to clean the room daily if you stay for few days

The room is old but clean. Parking is $10/nt and plenty.

Excellent

Really good value considering the location. The staff was incredibly friendly, the bed was super comfortable, and the room overall was perfectly clean. A bit surprising since pets are allowed to stay. I took my dog on many walks around the facilities and he quickly learned the front desk would give him endless treats.

The location was in a nice area, quiet, safe, the beach wasn’t too far from the hotel. The lobby of the hotel was very nice too. The beds were comfortable and the AC was working fine. Overall for one night stay we were very pleased.

Very comfortable. Although some noise from main street

Check in was a breeze, the room was very clean , and everything else was in working condition.

Very accommodating.

Clean hotel rooms, kinda loud from guests in hall ways weird set up for bed because of unique couches

The room smells a bit damp. Very basic room. Good for a short stay.

Clean rooms, friendly staff

The room was oddly shaped but I liked the new look.

Great price and quick check in. Second time staying here and it's a solid location. A bit dated but a good place to sleep

breakfast option wasn't not utilized.

Great

Bill the manager was very friendly and helpful. He is very well trained and educated in hotel management. I don’t know why I was given a handicapped room, but it was nice and clean and the bed was very comfortable. Before I checked out I had breakfast in the lobby and the employee was very nice and accommodating. All together it was a good stay.

Good for price

I was told they didn't qualify for breakfast then I would have to pay out of pocket which to my understanding I thought I had breakfast included with my stay

Couldn’t turn ac down. TV was on when I got there and I couldn’t turn it off. Batteries? Has lights on motion sensors ,they lit up anytime anytime anyone went to the bathroom…disturbing.Especilly to those sleeping.Also while taking a shower the light went off and I was in the pitch black in the shower…that’s crazy!!!

Rooms look nothing like pictures posted. Carpets were dirty wouldn’t walk on them without shoes.

Comfortable beds and great showers

Room was clean and comfortable. Back door entrance to the hotel did not require a key card to open. It appeared to be broken.

.

Clean room, nice property. No issues at all

The room was very clean and comfortable

Clean room. The sofa bed had a very thin mattress and squeaky springs.

Staff was wonderful. My room was perfect. Had a great stay. Will be back!

Property is really clean and neat. The staff is non existent expect the front desk. While

Nice place will stay again!

room felt spacious and very quiet. I wish the carpets would be removed as they were musty and hold old particles and debris.

Stayed away from breakfast. A/C was not needed. Shower good and bed good.

Favorite hotel to stay at

Dirty room with weed smell and some other bad smell inside, not make up room,

All good.

Nice hotel pet friendly

Good hotel

Exceptionally clean, well maintained and staffed, all things working properly, as expected.

👍

We didn't spend much time in the room. Everything was fine while we were there.

Maybe not for my family next time, only because they had dogs .

Great AC! Clean and sparkling room. Delicious in-room coffee, black-out curtains, comfy bed, thick new towels.

The fire pit was broken

Internet was down and had to watch Dodgers on our phone bc lobby TVs did not work. Employees were kind & professional.

Carpeting was very dirty, there was a loud buzzing noise that kept me up most of the njvh

A very peaceful and quiet location.

The hotel is ok. Inside looks nice . I didn’t like popcorn ceiling. In front there was a warning sign about possibility to get cancer from popcorn ceiling. Well… why they didn’t remove it? In a rooms no microwave, nothing like that. But they have one in lobby.Swimming pool isn’t heated, was a bit small and dirty. We paid like for 4 star hotel. That’s why this details looks negative to me. Other than that it was fine.

Clean room and friendly staff

Room smelled of smoke,but was comfy

Second time staying here, my partner and I love this hotel! Super quiet, clean, comfortable. Staff are always super helpful and friendly. We will be coming here again.

Very clean and up to date. Comfortable bed.

Stayed on the bottom floor this visit next to the lobby. We would probably prefer to stay on top floor next time, because the walls are a bit thin and we could hear the guests above us and outside of our room. Other than that, it was a fine stay. Would sta again!

Staff was very nice. Great conversation with staff member regarding traveling with family and sports. Rooms were excellent.

Room was nice and clean. Staff was very helpful.

It was ok

They do not have a hot tub that would be the only thing that I would like to see at this property. It was comfortable for what we needed it for clean and the staff was amazing.

The staff was amazing and very polite. This is definitely the cleanest and most comfortable quiet weekly hotel I’ve ever stayed at. I would definitely recommend this for long-term stay.

AC didn't keep the room that cool. Had to run it continuously. Never saw a breakfast menu nor did I see anyone eatin Breakfast

Nice clean property.

The rooms were spacious and clean. Age of hotel is showing in some parts, mainly bathroom. Front desk was helpful and friendly. Location is excellent. Next to freeway.

Hotel side door lock is not working and no key required to get in. Security is a concern.

Clean room, helpful and knowledgeable staff

Nice room.

Clean room. Quick check in and easy checkout. But was overcharged for one toothbrush purchased at their little convenience shop at lobby $10 for a single toothbrush (supposed to be $5 for one). They couldn't refund as we already left hotel and it wasn't charged to the room.

Staff was very helpful, providing information and also for helping to find a tool to open my bottle of wine.

The room was moldy and smelly. Since we only stayed one nite, we just sprayed tew room best we can and moved on. Would not recommend if same conditions next time.

Super patient and helpful staff and front desk. Pet friendly! There is a 75 dollar free for each pet. I stayed in a deluxe room with the king bed. Super clean bathroom and room overall. Ac kept the room cool and I loved the big sofa that was in the room!! I also loved that Netflix was built into the tv, all I had to do was log into my account. Overall a great stay and super easy drive to the Huntington dog beach which was why I booked here initially.

We always stay here when we visit our kids in Huntington Beach It's convenient and has everything we need for a quick stay and is always clean and the staff is helpful

Gym was good enough for my daily routine. Staffs are friendly and helpful. 24hr hot coffee would be nice, just my little recommendation

The room was dirty......No balcony, noisy from upstairs.

The service did not improve from there: • Unprofessional Staff: When I called to request a late check-out, the front desk was incredibly rude and dismissed the request immediately. • Subpar Rooms: The rooms are very small and lacked basic amenities like a microwave. • Cleanliness Issues: The mattress on the pull-out couch was visibly dirty, which is completely unacceptable. • Check-out Issues: To top it off, when I checked out, I was told I couldn't have a receipt for my stay. Between the hidden fees, the lack of cleanliness, and the poor attitude of the staff, this stay was not worth the money. Save yourself the headache and book elsewhere."

There was no conditioner in the bathroom. No receipt given at checkout

Price is okay with microwave, refrigerator, ice machine. Near mall, Asian garden mall, near restaurants

Great staff. Clean bed and linens

This was a good 2 day stay. Very clean and convenient for all.

This property advertised hot breakfast, alcohol and wine and a pool. The breakfast was not available. They have no cook and haven’t had one for a while. They offered muffins and cereal. No alcohol because the new owners haven’t purchased a liquor license. The pool was dirty and never cleaned while we were there. The shower ceiling had mildew. Beds were hard as a rock. I would never stay here again and the room was not cheap. Definitely false advertising on their website

Everything was great but this shows this property has a pool and it does not

Pool was right outside our room! Unfortunately we weren't able to enjoy it due to preplanned activities. But it was nice to see!

Location is great

Clean, great location and reasonable price. I would stay there again.

Clean

Window not keep out traffic noise. Huge swath of room/building faced a busy street.. cars speeding trucks revving at night are so loud feels like window is not even closed

Wonderful, friendly staff

Affordable prices and great staff

Was overcharged for parking on my deposit

Everything was okay

Didn’t get to use the amenities. The hotel room with 2 queen beds had good size. However, the bathroom had drainage issues on first use so we had to ask for help. The beds were ok & clean but the beds’ foundations need to be updated as the fabrics showed torn.

The property was nice and clean. The staffs we interacted with were professional. We did not use the pool but it looked clean. The hotel was pet friendly as we saw and heard a few dogs.

Smell moldy, flies from the sink and worst is the cockroaches in the bathroom. The pool is cold and the door to the into the building is broken and it's unsafe anyone can access to the room.

Good

I only stayed 2 days as my brother was in the hospital. The TV in the main bedroom was not working and I had to cut the AC off as it was making a loud noise. Who ever cleaned the room left the TV on and it clearly said no signal. The AC was off when I checked in so housekeeping probably heard the noise and cut it off instead of reporting and I did not get back to the room until after midnight I was too tired to call and deal with staff !

Yes

Great location, nothing special besides that

Yes

Quiet, clean, friendly staff!

the room was clean and new, the AC wasnt up to snuff but all else was fine good value for the quality

Review: 1) pro: enough parking lots for cars, but $10/ per night for parking fee. 2) con: noises - people talk and laugh from other rooms, we can hear clearly. People on the top of us walked back and forth not only days but also nights - that interrupted our sleep. 3) Customer Services need to be improved with better attitude. 4) The front desk person was busy and did not inform us to call for cleaning when we checked in. We ended up having 1 cleaning for a 9 night stay. I will not come back to this hotel.

The room was great, bed comfortable. Our neighbors on night 2 were very loud and disrespectful. It took 4 calls to the front desk. Finally after the second visit to their door they quieted down.

Room is clean, bathroom is not good, dont have air cleaning system make bathroom smell bad.

Yes, room is very comfortable, cleanliness and staff are very helpful. Bill hotel manager was very friendly and helpful 👍

Clean. Friendly staff. Comfy beds. Location.

Great property

overall very welcoming.

The room little warm

The staff was courteous. The room was okay; it served our needs for the trip.

Very clean

N/A

Clean room

Staff was courteous, room was fine. Not the Ritz, but not a dive cheap hotel either. It was a comfortable stay. Less than a mile from Fountain Valley HS which makes it very convenient for events being hosted there.

The room was gross. There was hair all over the shower. We were next to the highway, so we heard cars all night. The security deposit was $250. I would not stay there again.

Good , clean room, friendly staff

Clean room, friendly staff

Good water pressure.

Yes

Clean room. Friendly staff. Thanks

Nice hotel, not really the hotels fault, but we had some guy talking all loud all night next door to us. Kept my family up all night. Nice place, clean and it was a perfect price!

Room was clean for the most part but did have a weird smell. Beds were comfortable, ac worked well. I did call for a late checkout and was offered one hour for 20 and 2 to 3 hours for 55. I was not expecting that because it's usually free most places. The worst part was the smell i would have to say.

Room was clean

Great staff

This hotel was not good. Although I only stayed for one night, they automatically deducted $250 from my credit card, and said they would refund it five days after check-out. I've never heard of anything like this before.

clean

Nice staff

Nice room. Could have used more coffee, creamer, etc

Spectacular staff, very clean and bright lobby, clean rooms, easy parking.

The room was surprisingly quiet and conveniently located but dirty and in need of repair or updating. The sheets were stained in different areas and on all layers of the bedding. The mattress squeaked at every movement. One of the doors of the wardrobe was really difficult to open and the sliding doors took a lot of effort to slide. The pillows and sofa were comfortable.

Always my go-to property! Very clean and comfortable friendly staff

Everything was great to the staff to the food to the quietness just all in all a great stay

I’m always happy to stay here. It’s my go to place when I travel to SoCal. The staff are friendly and helpful. The rooms are clean and have a couch area and a refrigerator. I plan to come back here again on my next visit.

The hotel was visually out dated.

The room was clean, air conditioning was good, the cafe service was nice, the only negative part was the lady at the front desk was not friendly and cold

Staff members were very helpful and friendly.

Small room but everything was wonderful, clean, friendly and attentive staff. Great location. They do have bedroom suites and will try that next time

The room was ok, but nothing special. I had to wait at least 15 minutes to check in as there was only one person at the front desk, and he was helping a lady check her dance team into 5 separate rooms.

Yhe check in took more 15 minutes. I had to come back to the front desk to have my room scanned, because my key didn't work. The carpet was dirty. The sheets had a brown stain. The security deposit was $250 which is more than other hotels. Then I was charged $10 for parking.

Clean room, safe, nice staff.

Second time staying there and really enjoy the comfortable bed & couch. Service was great. Love the location, close to freeway & lots of places to dine.

I was unable to check in because I am only 20 years old. While this information was stated and I acknowledge that it was my responsibility to notice it beforehand, the situation was still extremely upsetting. After a 13-hour travel day and arriving late at night, being told I could not stay was distressing and disappointing. When I asked the front desk attendant what my options were, specifically about a refund or recommendations for where to stay for the night, I was told that they could not help me, pretty much told me “not my problem”. This response felt dismissive and left me, exhausted, to find an affordable place to stay on my own. I was genuinely disappointed by how rude, unhelpful, and lacking in basic empathy the staff’s response was.

Room is spacious and parking is $10/night. Landscape maintenance could delayed later in the morning. It’s noisy with the leaves blower very early in the morning.

Nice location , but make sure check your receipt before you leaving the hotel . They charged me $35 for breakfast which I did not purchase, so when the bill printed out the total amount was different. Front desk was not nice at check out either . They charge $10 / day for parking also . Beside that everything great , very good location , nice and clean .

bed

Said they would comp my one night due to fire alarm light going off all night. They did not!

Average

The front desk staff were very kind and provided excellent service.

The only good amenity was the coffee. The only good amenity was the coffee

It’s a lie they don’t offer breakfast and they say it’s not breakfast. They only have like a Starbucks little store there, but I never saw it in my three days state.

This is the second time I check in at this hotel and had to switch rooms because the tv wasn’t working. It was inconvenient to drag my belongings from car to lobby to room and back to another room.

The light fixture in the room entry would not go off. It stayed on ALL NIGHT LONG!!! I could not call the front desk because hubby had fallen asleep and didn’t want to disturb him after the horrific drive through heavy rain and traffic. PLUS we had to leave our well trained dog at our daughter’s since you now charge $75 per night per dog with the room for us to stay was $104!!! Doesn’t make sense.

Amenities

Front desk staff was very helpful when I needed the help

Pleasantly surprised with our room. Complete with refrigerator, microwave and coffee maker. Very comfortable bedding, plenty of towels. Would stay there again.

Beautiful room for the cost. I’ll definitely stay here again

Carpet smells, window was broken. Staff was ok.

staff courteous and helpful. room small but adequate for a one night stay. in room phone not working.

Friendly stacf

Staff support lacking upon check in, room was not what was expected and th

Thank you very much Jose!

Good

Nice staff. The room was clean and comfortable

Staff is always very helpful and courteous.

Yes , one staff member was not nice at all with black hair . The sick was stop up and internet went out the whole day .

One room was ok, except one smelled like cat urine. No others were available that would work for accessibility, as the bed was elevated to a height that simply wouldn't be useable for someone who can't lift their legs above their waist to get in. Location was great, staff was nice, though they don't come and clean the room unless you are staying over a week, though fresh towels were available at the front desk. They were doing construction throughout the trip with the crews leaving debris around the hallways. Phones were non functional and there were no USB-C charge ports anywhere.

Beware of this horrible hotel. Thanksgiving week they had one person handling check in and lobby and no maintenance at all. My first night after traveling 16 hours was the TV didn't work and outlets didn't work. The lobby sent a man that only emptied trash to try and figure out the satellite. Then he left said he would be back lied to me and left me at 830 at night waiting for him after driving 16 hours. But it gets better the second night they at 7 o'clock at night were using a commercial carpet cleaner in front of our doors! The second night they were doing construction inside by our doors. The 3rd night construction was sawing into drywall and pounding nails, the 4th night they had a crane working on the roof over our rooms! What management schedules 1 person at a lobby?! What management schedules interior renovation on a holiday week?! I've stayed many times at the Sonesta ES nxt door. NEVER once had any issues. This was a nightmare but prepaid means i was stuck. NEVER AGAIN!!! I should have the $1,000 refunded but i won't expect ANYTHING by the management!! Go next door...DON'T STAY AT THIS HOTEL YOU WILL REGRET IT!!!

Really a pleasant stay! Thank you

Staff very nice, helpful ! Rooms were great comfortable bed

Was there at this hotel for 3 days and it had not been clean once. The staff that checked me in was very polite. She gave us a very warm welcome and the room was nice and clean upon entry. I was just unhappy when there were no room service after 3days ..

Poor service

Easy check in.

Had a bad experience, no hot water but the way manager deal it just say you can check out instead. Let me accommodate you and see if we can fix it and if not, we can find a hotel instead of just said your local you can check out.

Never saw “free breakfast “. Only saw Café that required purchasing of breakfast. Did not eat at your establishment, even though it was stated there was free breakfast. Need to better show or direct customers to this offer. Also was placed in a wing that apparently dogs are allowed. Stayed for three nights and heard a dog bark once each day. I am not a dog owner and do not appreciate hearing the dogs bark!

Great hotel, very nice staff and excellent customer service.

Friendly staff, room was clean. Love my stay

Clean n comfy

Great

Breakfast had to be charged to room -should be able to pay with a card People upstairs noisy,car doors outside, horns going off. Get a room upstairs and in center so you dont have to deal with noise. The fitness center was the best I have seen in a long time.

Everything was great. The only thing I would ask is that they put a small bar of soap in the bath for those of us who wash their face/shave using regular facial soap. The only soap was was

For the little time that we were in the room it was up to par The only thing there was one flickering light which made noise but we were able to turn it off so with that I was still give five stars.

The room was very clean and the beds very comfortable, it had a micro and mini fridge a plus for me

The room was good a little dated but it was fine we only had one issue while there and that was the tv wasn’t working meaning they couldn’t get the channels to come on but I was able to connect to my Netflix account so that was fine, plus they ended up giving us free breakfast coupons for our stay and didn’t charge us for parking for the inconvenience! The staff there were great very friendly overall it was a good place and I would defiantly stay there again!

Could use some updating. Mostly clean but dead roach found under the sink. Great staff.. very friendly and hardworking lady working at the breakfast cafe area.

The TV show as not functioning !! Since the system was out because they were in management transition.

Woke up to someone attempting to enter my room. Had it not been for the addt’l safety latch, whoever was issued a key to the same room I was in would’ve walked right in!! I called the front desk & explained what happened. She said she would find out & get back to me ASAP. Never heard anything.

Clean room, friendly staff, convenient to food and shopping.

Saving grace - front desk clerk Efram. Always greeted me with huge smile. Very helpful & accommodating. Super personnel. Made me feel welcomed throughout the major inconvenience of NO keys upon arrival. Stayed here in March for wedding. Will not come back again nor recommend Sonesta Huntington Beach/Fountain Valley ever. Sorry...

One saving grace, front desk person Efram - through it all always accommodating with a huge smile, warm manners & proficient at his job. He's a keeper. Five stars for Efram.

It was very nice and quiet. We were very tired when we got to the hotel. Check in was very nice the the staff was very sweet. The only thing that makes me give it one less star is that we had a bit of a walk to our room. No one’s fault and it is what it is. But when we got to our room, the deadbolt lock was engaged and the door was open. I carefully called out to see if someone was in the room and it was clear. So I thought I’d just use my card to release the deadbolt and we would go in. But it wouldn’t work. So we had to walk all the way back to the desk and being very tired it was not pleasant. The staff were apologetic and quickly gave us another room. They said it happens when maintenance goes in to fix something and forget to disengage the deadbolt. That leads me to believe it happens often which is not good. We then had to walk again to another room.

xxxxxxxxxxxxxxx

Nice place to stay

The lady at front desk was not very pleasant upon check-in. The room was uninhabitable (dirty, the heads of beds weee below foot of bed, pillows flat and only 2 per bed).. asked for better pillows on first night and never received. Asked for a room change and that one was better.

For me this place is kinda nice but they charged $250 for a deposit for an overnight stay and you have to pay for parking and also no free breakfast! For the amount they charged they should have a free breakfast!!

Clean everything

The check in to the hotel was super easy and the person at the desk was very nice and helpful. This is my second time staying here in the past year and it’s always clean and tidy.

Yes, quiet area clean rooms

No, room was very hot even when ac was lowered, shower was dirty and the bed was very uncomfortable.

Huge parking lot and loads of space and still have to pay for parking??? Idk if this is a cali

Good

The best thing about this property was the front desnt desk. Other than that. It smells like old carpert. Its dark and molded. My shower had lost of long brown hair in it. I was disappointed and disgusted I will never stay here again and would not recommendthis place unless they renovate it. would not

Little bit more run down that I would have thought. Lighting was hard to turn off and on. Little disappointed in the condition and the smells. Definitely needs updating.

Long line to check in long wait

The bed is very high I don’t sleep the people very noise all night

The room smelled like perfume or strong cleaning odor, which was unpleasant.

nice experience.

Excellent!

Good

Super super super noisy with the street traffic, had a hard time sleeping

.

Excellent

Alejandra is always the greatest, greets you like if you were family.

Room is clean.

Everything was amazing! Book it!

Would be nice to have a microwave in every room. Parking should be free consider the price of hotel.

Great services

Overall experience at this property was very good. Staff were friendly and the property was clean.It was nice to have a fridge in the room but I wish they also had a microwave to reheat food, there is definitely enough space for one on the coffee bar. The only big problem was at the coffee shop in the lobby. I waited almost 10 minutes for the person working there to come out of the back and take my order. It would have been longer if the person at the front desk didn’t finally go into the back to get him because it had been so long. When he finally came out, he stopped by the door, before coming to the counter, to continue texting with whomever he was talking to. I found that very rude because it had already been so long, and it was very clear that that was what he had been doing for so long in the back.

I would recommend this very nice Hotel. The accommodation was very very nice! The Hotel manager was truly thoughtful and cared about my situation!

The room felt like it had not even been cleaned prior to us getting it. The breakfast was not included. Parking cost $10 a day and was not stated on Expedia prior to us arriving. Rooms are very dark and small.

Girl at the front desk was not real friendly

Friendly and understanding

Staff is friendly and professional, but the property needs some updating and better layout of the rooms

Good

It was just okay.

Other than that, we would absolutely come back. FYI, there is a charge to park, but it is only $10 a day which we found very doable.

I was comfortable

Really nice and friendly

The room was very comfortable and clean. The staff were outstanding! They went above and beyond to make our stay an awesome experiwnce! Thank you!

The beds are very high off the ground and our 5 year old grandson fell off the bed during the middle of the night and busted his lip on the night stand. The pool was freezing - not heated! So there went the swim party. Overall nice hotel and great staff.

Been here 2 other times. Modest hotel. Clean room and eazy parking. Perfect for my needs when I m in Orange county

Hotel was great. I would definitely consider staying here again. The beds were super comfy

Great customer service

Worst staff ever

The property was a good place to stay and relatively quiet. The shower/bath was difficult to use and we could only pull the shower plug up halfway so there was never a good flow from the shower. The bath plug would not hold water in the tub. Other than those two items the room (102) was great, clean and very convenient to parking and pool.

front desk people were very rude and utterly unprofessional !

The front desk staff were so nice!

I always stay at Sonesta Select hotel when visiting Orange County Little Saigon because it is clean, quiet, easy access onto freeway and streets. Price is reasonable with Expedia app. I highly recommend this hotel to family and friends.

Very quite looks amazing inside and out

My stay here was excellent! The location felt very safe and quiet, with easy access to shopping and great dining options nearby. Transportation and parking were convenient, which made getting around stress-free. I especially appreciated how walkable the area was. Overall, it was a very comfortable and convenient stay — I would definitely recommend this property.

Rooms were clean and staff are great! I totally recommend a stay at Sonesta.

A great overall stay but the hotel chargers you an extra $45 for early check in $25 for a later check out and $10 for parking. So this “affordable” stay wasn’t really affordable. Staff was kind and room was clean and nice.

Efran from the front desk was amazing.

A clean wonderful hotel for families. We came for SAT/ACT testing in the area. Close to Huntington Beach and a great option to stay in the area. Quiet hotel, clean room, wonderful staff.

Nice property

It’s ok

Our room was quite nice as is the building. But there aren’t a lot of amenities. For the size of hotel, there’s not a lot of staff, and the fitness center is small, cramped, and poorly ventilated. Nevertheless, if the location meets your needs, it’s a pretty nice room at a pretty affordable price.

Great location and easy convenience to the freeways

Rooms were spacious and clean. Staff was friendly and courteous.

One of my favorite places to stay when I’m in the area.

Property was clean and calm

The staff was wonderful! The room was quite large and was clean.

The property was easy to find. The staff could smile more and be a little bit friendlier. The grounds and the room appear to be clean. The corridors are a maze and the signs very misleading to say the least. We went back and forth trying to locate our room, which was tucked away at the very end of a long corridor, with no sign pointing that way at the intersecting corridors. There was even an arrow pointing nowhere. The room is passable. I like the fact that it has an area outside the bathroom where you can get dressed without having to be in the bathroom. I liked that they have the usual amenities of an iron, ironing board, ref and coffeemaker. They provided shampoo, conditioner, and bodywash in the shower, and handsoap and lotion at the sink. They were not stingy with sockets, which is nice. I don't like that parking is paid and that they put a hold on a large amount for deposit, almost double of our hotel stay.

issues with AC & motion lights. Shower wasn't clean.

The staff is always very attentive and helpful

Carpet needed shampooing, chairs had holes/rips & was filthy. I’ve never stayed in a hotel where I had to pay & schedule an application to have it cleaned! Charging $10/per day to park your auto is ridiculous, especially when you are NOT informed of this when booking or AFTER, a charge appears on you credit card with NO explanation. I had to talk to 3 different people before I was told it was for parking.

Clean and comfortable room

We only stayed one night but found the property excellent. Easy checkin, clean, safe and parking was free. Reception was helpful and friendly.

The staff is great! Stephanie is always very attentive and knows me by name.

Nice place to stay. But the room are real small. To much furniture in a small place.

Easy check in

Loved staying at this hotel. In between Disney and the beach, right off the freeway.

Carpet is dirty it feels unsafe room is clean an nice but the area arround feels odd

Employees are nice, check in is easy, lobby is clean and the rooms are stocked and clean

The Sonesta in Fountain Valley was a nice place to stay for a good price. I would definitely stay there again.

The rooms are nice and the staff are always pleasant

Me and my dog enjoy staying here when we visit.

Room was small but comfortable. Great shower. Comfortable bed. Staff was friendly and responsive. Breakfast bar looked small.

Safe and clean

The bed was comfortable

The property is ok to spend a night or two, no more. It has no conveniences, as a restaurant on premises. Also, service is not good. Staff at the front desk are not to friendly, or helpful. You also need to have better room cleaning services. We had to request a few times for them to come and clean the room. Also, you have to notify them 24 hours in advance. Even with advance notification, they failed to clean. We had to complaint, especially that we were staying there a whole week.

Met my needs

Parking payment is not necessary

Terrific mattress!

The staff was not helpful. There was a stain on the couch and some kind of mess on the wall.

I had a really tough travel day and didn’t get there till after midnight. They’d already checked me in and made the process as seamless as possible so I could go straight to bed. The room was clean, cool, and the bed was comfortable. Perfect for the couple days I stayed.

Nice and quiet hotel

Easy check in and parking

Bill was really nice cordial and I appreciate that

Great time

Parking is not included, and there is no contents breakfast, so be prepared. Other than that, this place was wonderful.

The whole process of checking in was la

They overbooked the hotel so the room we were supposed to get wasn’t available and we had to take a smaller room. We arrived later in the day so there wasn’t really any other option. Why offer a room if you don’t have it? It shouldn’t be very hard to coordinate what rooms are or aren’t available. Overall pretty dirty everywhere besides the lobby.

Very friendly staff and very clean

It's a nice place in a good location. Clean, quiet, comfortable. I wish there was a hot tub, but the pool is nice. Very polite and helpful staff.

Efren was so welcoming and hospitable. Made us feel right at home. Our room overlooking the pool on the 3rd floor breathtaking. It was a suite. We were both celebrating our birthdays and 13 years anniversary and Efren made our vacatining that much more memorable. We did not even want to leave our very Luxe Suite.We are definitely coming back next year. 5 Stars, Top Notch.

Staff was great and it was in a safe area.

Located by a very busy intersection. The room smelled of smoke. In a very dangerous area.

Convenient locstion & quiet area.

The TV was not working but they did repair it after 2 days. My son had bug bites from the bed. The fridge was not cold enough that our food spoiled. Our vehicle was scratched. Other than that the property was decent and the area was close to restaurants and stores.

Didn’t like the room I selected. I selected a king size with a folding bed but the folding bed was not comfortable for the children. The room was too cluttered with furniture and didn’t work well with the folding bed/couch. Bathroom sink was a little small for me, had to use coffee area to finish getting ready. The cleanliness was good. Amenities were good but no complementary breakfast available. We had to pay for parking which wasn’t convenient

Good for what you pay

It’s a very outdated hotel, carpets are horribly dirty throughout the hotel and in the room, It’s very dark and the the lighting is very dimmed.The popcorn ceiling looks very dirty. More deep cleaning is probably necessary in the rooms. Bathrooms are not the cleanest. I guess that’s were the cheap price comes in. You get what you pay.

My stay was great. I would just appreciate a room cleaning at least every 3 days and not just once a week. My refrigerator was not working at first , but was promptly replaced. I would suggest to put a microwave in every room. I bought one for my room #230.

Clean and affordable

I like that it centrally located. You can to to South Coast Plaza or New Port for shopping. Viet town is near by. Place is quite and you get your rest.

The deposit is as much as the room.

Well first tye room i was given entire carpets was wet mushy ,dog smell very STRONG then iron didnt work . So i called front desk and was given another room same floor . But new room felt hunted we didnt sleep we would turn lights off and felt the presence of someone sitting in the couch then walking around, oh by tge way sheet had a lot of stains . Front desk were very nice ppl its just the place overall . Honestly im considering to look for another hotel in the area to stay. Thank you

Hallway carpets look dirty and worn out, TV setup is not very good, screen is partially blocked when you watch from the bed, rooms very tight, furniture to big for room.

Very quiet… I slept very well my whole time there. Very nice staff as well. Price was good and plenty of parking spaces. My go to place to stay in the future when I’m in OC

The hotel is good, the shower is excellent and the room was well organized, but the smell and cleanliness of the carpet are bad.

No complementary breakfast, it had to be purchased. No clean towels eveyday unless you asked for them, the room was small, will not stay there again

Close to freeway to get to remodle progect on time. Pleanty of desk top space for sorting out paper work, and was able to get much more organized with less stress 😩. 😃

We really enjoyed the beautifully kept grounds and the view of the pool from our room. We had a suite and thought the layout was good. We had to lower the star rating due to lack of cleanliness and maintenance of our room and the halls. It was very apparent that most surface areas, including the toilet and shower, were not cleaned at all prior to our arrival. Possibly mold growing in the bathroom likely due to the fan not working; also, our room smelled like mildew. You can see in the hallway where dust had settled on the ceiling where the air vent is. There was more than this, but you get the idea. This hotel can be amazing with a more stringent cleaning plan and some good old TLC.

New furniture, good services

I didn't like poaying $10 per day for parking which was previously free. If I am going to pay for parking then it should be a closed lot with security, which this was not.

Pay to park. Some people working there don’t seem too happy. Room was hilarious. Overcrowded

The neighbors next-door were so loud that I could hear every word they said through the adjoining door. They're dark Bart a lot, causing my dog to bark. And the carpets weren't clean.

This is my 4th or 5th stay. It was excellent as before. I plan to come back on my next trip.

They need to lower prices/expectations or renovate!

Everything was as expected.

Found 3 roaches in bathroom. 2 small and a huge one.

Nice, affordable and clean