Comfort Inn Frederick - Ballenger Creek
About Comfort Inn Frederick - Ballenger Creek
Nestled in a suburban setting, the Comfort Inn Frederick - Ballenger Creek hotel is located across the street from Westview Promenade shopping area. This hotel is minutes from the National Museum of Civil War Medicine, the Catoctin Wildlife Preserve and Zoo, Charles Town Races & Slots and Antietam National Battlefield park. Hotel amenities and features include free local calls, free weekday newspaper and free high-speed Internet access. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! Guests of this hotel are invited to take advantage of the on-site fitness center and access to the indoor pool located behind the hotel. Pets are welcome with a small nightly fee. Business travelers can appreciate conveniences like voice mail and access to fax and copy services. A meeting room is available for most events and business functions. All spacious guest rooms come equipped with microwaves, refrigerators, coffee makers, hair dryers, irons, ironing boards and cable television. In addition to standard amenities, some rooms feature whirlpool bathtubs. Nonsmoking rooms can be requested. Be sure to ask about the discount attraction tickets offered at the hotel. The hotel is also close to local points of interest like Hood College, Frederick Community College, Frederick Memorial Hospital, Mount St. Mary's University, Fort Detrick and Gettysburg College. For shoppers, the Francis Scott Key Mall and many downtown Frederick's antique shops are just minutes away. Sports enthusiasts will enjoy downhill skiing at Liberty Mountain ski area or a round of golf at one of Frederick's lovely golf courses. A wide variety of restaurants and cocktail lounges are within walking distance.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel reviews are mixed, with some guests expressing satisfaction with the cleanliness, quietness, and convenience of the location, while others report issues with mold, unhelpful staff, and limited breakfast options. Some guests have stayed at this location multiple times and find it to be a good value, while others would not return due to negative experiences.
- Cleanliness
- Convenient location
- Limited breakfast options
- Reports of mold in some rooms
- 5/5
Exceptional
- 3/5
Free breakfast was horrendous and not many options. Our room had a sour moldy smell and bathroom was not as clean as it should have been. I complained to the front desk rep and I was told they did not have maids on duty but they would spray something in the room. Whatever it was made smell somewhat tolerable. One night stay but never again.
- 5/5
Very close to lots of food places and stores Beds were a little to firm for my liking
- 5/5
Breakfast was good and ample choices. Friendly staff. We had a coupon for 10% off a meal at the nearby Texas Road house. That was nice.
- 1/5
Old and outdated
- 3/5
Internet was very, very poor. We were traveling with our grandkids, 11 and 7, and they could not bring up their devices. Bad, bad, bad.
- 1/5
Different types of stains on bedspread and sheets. Decided not to stay and went to competitor rather than us changing the bed with clean bedding that was offered by desk personnel since housekeeping were gone for day.
- 3.5/5
Didn't like the pets Pet's
- 3.5/5
Convenient Pet's
- 2/5
Location So called policies. I rented 3 rooms for 6 days through booking.com. I selected with pets when selecting a room so my rate increased. I get to the hotel and 3 separate times staff asked for my credit card for the dog. Saying their system didn’t save it on the initial checking. 2nd time was 3rd party did not information about the dog. 3rd time Was the system did not save card info. All the mean while deactivating the keycard for the room every time. I paid of $2,000.00 for 3 room that were not up to par. Stained tub with putty from a repair Knick’s in the counters and furniture. Towels and sheets had stains. I expect this from a super8 or a motel 6 . Definitely would not recommend.
- 4.5/5
the hotel was easy to find and get in and out with lots of shops around like the new gas station next door. was not happy the waffle machine was not working and nothing was fresh
- 2/5
Disappointing
- 5/5
Room was moved to the first floor at our request and the stay was most enjoyable as usual. Thank you
- 5/5
Great
- 4/5
Overall Good
- 4/5
Had to call desk to report lots of noise at 1:30 in morning. Breakfast was typical of Comfort Suites but more fresh fruits and skim milk would be nice.
- 3/5
We stayed in room 104. The odor in room when we first entered took some getting used to. My husband said “it smells like dirty feet”. The bathroom could have been cleaner.
- 4/5
Very good
- 4/5
Would definitely stay here again, an older property but clean & pleasant. Great breakfast & friendly, welcoming & helpful staff.
- 2/5
We will never stay there again.
- 1/5
Dirty room, bedsheets stained, moldy bathroom
- 4.5/5
The hotel was clean and well maintained and the staff was pleasant, had no issues. No problems.
- 2.5/5
The breakfast was just satisfactory. Could offer more variety and healthy choices. The third floor elevator button needs repaired and the entire place could use an update. The toilet is too.low and need higher height.. I also asked a question about discharge procedure and was not ready to check out and she locked us out of our room. This occurred arround 0900.
- 5/5
Staying there again in a couple weeks
- 4/5
Very good
- 0.5/5
We found out that there was an event the same day and the manager took it upon himself to cancel our room that had been reserved for over 8 weeks and give it to someone else. We found this out at check in after we had come from out of town for an event! Never again!!!
- 4.5/5
Breakfast was very good
- 4.5/5
Breakfast was very good
- 4.5/5
Superb
- 5/5
The room, property, and staff were great
- 4/5
Very good
- 2/5
No working iron in room. Was told that there wasn't another. Room cards worked erratically. Breakfast was fine, coffee awful. Staff were pleasant mostly.
- 5/5
Convenient location, clean facilities. Courteous staff
- 0.5/5
Nothing We found out that there was an event the same day and the manager took it upon himself to cancel our room that had been reserved for over 8 weeks and give it to someone else. We found this out at check in after we had come from out of town for an event! Never again!!!
- 5/5
Convenient location, clean facilities. Courteous staff
- 4/5
La attention en el lobby La cafetera en el baño
- 5/5
Parking was easy and free.
- 4/5
Yes
- 5/5
Very good experience!
- 5/5
Yes
- 4/5
The beds were comfortable. Icky mold in areas where there is caulking [around the tub, for instance] made the bathroom feel dirty, when in fact, it might have been perfectly clean/sanitary. I would definitely stay here again because even though it was far from a 5 star hotel, I thought this hotel was a good value. I like safe, clean, and comfortable. This Comfort Inn [mostly] checked those boxes for me.
- 5/5
Hotel very close to the restaurants and close to the 70-270 highway
- 5/5
The staff at the hotel were very friendly and accommodations were made to address our concerns and disabilities when we arrived at the hotel . The hotel staff was very helpful and friendly to work with during our stay
- 5/5
Nice.
- 3/5
The rooms were clean, but when my family went to the included breakfast, a large group of men cleared out all the food, and the staff refused to put out more, despite there being over an hour of breakfast left. The breakfast is included in the cost of the room, but my kids, husband, and I didn’t get to eat because of this.
- 5/5
Very nice place and the staff is very competent. I'll go there again when I can can
- 4/5
Yes
- 4/5
Property was quiet and safe. Linens clean as was bath and rugs. Room smelled a bit musty. Pillows could be better.
- 4/5
Room was large and clean and comfortable. Hallways needed vacuuming and lots of carpet stains. Front desk staff cheerful and helpful. Restaurant next door that you can walk to. Relatively quiet location.
- 3/5
Breakfast was late and unavailable
- 5/5
Staff members were really helpful and professional
- 5/5
Great for the price
- 2/5
Old, run down hotel. The microwave, and coffee maker were probably older than me. Not to mention the coffee maker is in the bathroom? Like what? The tv only has satellite and you have to sit and watch the guide very slowly if you want to see what’s on. I guess you get what you pay for, next time I’ll spend the extra. I personally won’t be back.
- 4/5
Room was spacious although we had to change 3 rooms to get one that was quiet not adjourning with another room away from highway. Sleep was excellent; comfy beds and bedding. Lots of restaurants in the area. Breakfast was a little disappointing as sausages were pink inside and eggs were in cubes coffee aweful.
- 5/5
Clean
- 2/5
Not a good choice
- 5/5
The room was spacious, and the breakfast was a nice perk in the morning. It was more up-to-date than comparable hotels we've stayed in recently.
- 5/5
Everything as expected!
- 4/5
Everytging eas good. Staff is friendly
- 4/5
Friendly staff
- 3/5
The shower looked like it hadn’t been cleaned in a while - pink mold around the drain, the edges of the tub, and on the top of the soap shelf. The toilet could use some bleach too.
- 4/5
Breakfast was acerage.
- 4/5
The staff was kind , helpful and friendly. Our room was not as clean as we would have liked. We have stayed several times before and our rooms have been cleaner.
- 3/5
Very small pillows but bed was ok Breakfast was good In general it was ok
- 5/5
The Comfort Inn was nicely maintained and clean. The free breakfast was typical of hotel chains at this price point and very adequate. At about $90 per night I would absolutely stay here again!
- 2/5
Wow. This property needs a DM to walk through it. Showers with no body soap. Blood stains on shower curtains. Mold in the shower. And broken door hardware. Please take a look. The location is idea but poorly maintained. The folks at the front desk were ok but seamed aware of the issues.
- 5/5
Parking lot was a mess
- 3/5
Linens need bleach, some stains. Overall comfortable stay.
- 4/5
Convenient location. Clean.
- 4/5
Convenient to much of Frederick and very reasonable.
- 5/5
Everyone was very friendly and the room was great
- 4/5
It’s not what we expected via picture but at least it’s doable for us just for two nights.
- 5/5
Front desk staff are so nice. Outgoing, welcoming and knowledgeable
- 5/5
Room was fine, night clerk was very helpful. Only the breakfast was disappointing.
- 5/5
Every thing, staff, rooms, amenities all was good..
- 5/5
Pleasant and accommodating check in employee. Room was fine.
- 5/5
Comfort Inn hotels have the most comfortable pillows and beds of all chains, making their name very appropriate! I love this location too. If you get a room on the back side of the hotel (not facing Ballenger Creek), it's quiet enough to get a good night's sleep. Friendly staff and good breakfast, too.
- 5/5
The staff was very helpful and very knowledgeable about our personal situation (broken foot), we were well taken care of.
- 3/5
Bathroom a little dirty. Ceiling had some mold.
- 5/5
Clean comfortable room and excellent breakfast buffet
- 4/5
Hotel was perfect but I had to leave early due to project canceled
- 5/5
Good hotel. Friendly staff, hot breakfast
- 4/5
Clean. Very good location.
- 4/5
Very clean, some updates. Warm. Good shower.
- 5/5
The room was located on the first floor and was very clean
- 5/5
Great stay!!
- 5/5
Great clean place! Highly recommended
- 1/5
The room was dirty
- 2/5
We check in after 3PM Friday to a muddy lobby floor which stay that way till Saturday afternoon. our vroom must have been breached at some point at the way light coming in all around the door, the safety latch had been ripped off and replaced but did not fit or function. The floor where the tub met the floor was stained or dirty. There was no tub stopper to allow for a bath to help with the skin irritation. The static in the bed covers and sheet were full of static or the sanitation chemicals were so strong they irritated my skin. We were in room 117 and the last room down from us on the left across the hall had two Rottweilers that constantly were barking at ever sound they heard and there we no owners around. You could walk out side and look into the room where these dogs were up in the window barking at people walking by outside. The people above us starting walking around the floor when they returned at 8Pm and it sounded like they were 500 lbs walking on their heals. When I called the desk to complain when the noise did not let up at 1120pm it only got louder. I called again and while they acted sympathetic they also acted like there was nothing could be done. I was awakened again by the hard walkers at 3AM and 530 AM. At 3AM I went out to the front desk again and all he could do was apologize and suggest a room change for tomorrow. Sunday at 530 AM the Rottweilers started barking that lasted 16 minutes. I was never informed of the dog walk area. Not Happy at all!
- 5/5
Had a slight issue at check in, but the front desk promptly fixed and upgraded our room. We'll definitely be back.
- 3/5
Shower was not clesn and breakfast could be better
- 4/5
Staff is always helpful and efficient!
- 5/5
Room was very clean and comfortable, the location is perfect for me, the exercise equitment was high quality and functioning properly, the breakfast good, 24 hour coffee and infused water and Sam at the front desk was very helpful and pleasant. I always stay there when I come to visit family and will continue to do so. Also the price is very reasonable.
- 5/5
..
- 5/5
The staff was excellent and very helpful to meet our needs and expectations.
- 4/5
Everything was great.
- 5/5
Clean and affordable!
- 5/5
The room was excellent as usual but the best thing was the woman at the front desk.
- 3/5
Run down and dirty
- 5/5
Nice and quiet love it my dog was completely fine
- 5/5
Clean room, courteous staff, efficient check in and check out. Comfortable, quiet room and bed. Good, simple breakfast. Easy access from hwy.
- 2/5
I should have stayed at another hotel close by.
- 3/5
The staff were fantastic. The beds and bedding were comfortable. The price was great and location perfect. Unfortunately the heating units whined. We were moved to a new unit and it also had the same issue. The refrigerator also whined and rumbled when it kicked on. Someone had set the alarm clock for 4 am and it went off as well. I unplugged it. Not a good choice for someone who can’t sleep through these noises.
- 5/5
Staff was wonderful!! Very clean. Loved the breakfast.
- 4/5
Clean and great location
- 5/5
Clean
- 4/5
Our room was clean, the staff was friendly and helpful. The breakfast was good. Would stay here again.
- 5/5
Clean rooms, convenient location and good breakfast selection.
- 4/5
The cleanliness of the beddings in the room has room to improve
- 4/5
This is a busy hotel but we are always able to get a parking spot. Staff kept breakfast area clean and refilled items as needed.
- 4/5
check in was quick and easy, desk staff were all very polite and pleasant.
- 5/5
Room/Bathroom was extremely clean. It smelled fresh. Option to have your room cleaned. The front desk staff and the kitchen was 5 star service. I would definitely stay again
- 4/5
Quiet and clean. Check in staff very efficient and friendly. Pool was out of service.
- 5/5
The room was very cozy and clean!
- 5/5
Clean room, halls and lobby. Friendly staff
- 5/5
Clean room, friendly staff. Would stay there again.
- 4/5
very clean rooms, but INOP internet
- 3/5
Staff was courteous. The room was not very clean,
- 4/5
Always a comfortable stay at a reasonable price
- 3/5
Need to be updated severely
- 5/5
Breakfast was okay. Limited choices
- 4/5
Older carpet and room is a bit worn but clean and quiet. Checkin was easy and the bed was comfortable.
- 4/5
Staff was great and rooms clean
- 5/5
Hotel was clean and the hotel staff was very friendly. Front desk staff remembered us from previous stays.
- 5/5
Booked through third party so room was not what was ordered. Otherwise nice hotel.
- 5/5
Wonderful staff
- 5/5
Enjoyed the whole experience
- 5/5
Clean, well equipped room with extra towels,hair dryer and many great room amenities
- 5/5
Great hotel, super reception lady, SamanthaI believe. Lots of dining options, great choice
- 5/5
Spacious room and clean. Friendly staff.
- 2/5
The mattresses on the beds were absolutely horrible. they were very soft and rolled in towards the middle of those beds
- 4/5
The hotel was right off the highway. The staff were very friendly. The room was clean. The only complaint was the refrigerator ran all the time.
- 5/5
Everything was clean. Fresh smell when I went into my room.
- 2/5
We will not be returning.
- 2/5
The staff was friendly, and everything was fine otherwise but the smell just kind of overpowered everything.
- 5/5
.
- 3/5
it was ok and a good value for the money.
- 5/5
The breakfast was very good; the young lady in charge was very attentive and pleasant.
- 1/5
This place is horrible. Apparently the toilet was already clogged before I even checked into the room so once I used it, it only worsened the problem. Had to go to the front desk and get a plunger. I couldn’t get the clog to free so I went back down. The nice young lady at the front desk said they were sold out for the night and couldn’t switch me to a different room but then she said they had a few on hold in case of emergencies. She tried to switch it to one of these on hold rooms and when she did, the manager called and ripped her a new one over the phone which I could clearly hear. He said not to switch me and to instead call the maintenance guy. I waited for about a half hour before he came up and he couldn’t break it free either. After being checked into the hotel for almost 4 hours, they finally switched my room. The manager was more worried about losing his money than taking care of his customers. The bed sucked, the shower had mold around the top and they obviously don’t clean very well if they left a toilet clogged before they left it. Spend the extra money and stay somewhere decent.
- 3/5
The stay was nice, staff was friendly and accommodating and I slept well. But the property itself has seen better days. Lots of stains on the walls, wallpaper peeling, the room was clean, but it had a lot of stains and cobwebs.
- 5/5
Hotel room and corridors have been cleaned and refreshed looks great. Met with general manager and discussed our stays with him, very helpful and friendly
- 5/5
We will be back/ nice location- clean - safe- friendly environment-5 stars from me .. Way to go !!!!!
- 5/5
The breakfast is pretty good. The room itself was very good. Bathroom is a bit dated but at this price point, that is to be expected. Service from front desk is excellent. Sorry...don't recall the Indian woman's name but she was so kind and nice. I hope owners give her a big raise!!!!
- 5/5
The shower did make a loud whistling noise. Other than that, no complaints.
- 5/5
The hotel was clean and neat, however, the front door needs service and makes a lot of noise. Additionally, there were a lot of young men loitering in the parking lot, which didn’t create a safe and secure feel but otherwise a good experience. I do believe breakfast should be free…
- 3/5
Price was ok for a 1 night stay but the pool was closed for “ongoing maintenance”, no canteen and the vending machine was “out of order” as was the printer at the “business center”. May be time for a property renovation.
- 5/5
Nice location for a stay near Frederick, MD. Good value, clean, comfortable beds good breakfast and very nice staff! Will stay again when in the area!
- 2/5
Bathroom had mold all over the walls.
- 4/5
It’s safe
- 5/5
Staff was very helpful at check in. Hotel was very clean. One of the most comfortable hotel beds I’ve slept in recently!
- 5/5
About an hour from DC. A nice place to stay the night before spending the day in DC.
- 5/5
Pet friendly
- 3/5
Noisy and old.
- 5/5
Pleasant check in without issues. Clean room and quiet to sleep.
- 5/5
Great stay. Quiet and comfortable. Normal height for bed, no ladder needed.
- 5/5
This Comfort Inn is definitely one that we will return to. Clean and the service was very good.
- 4/5
Everything was fine. Young lady at front desk was very nice! Breakfast was good. Pool was down but that was no issue for us. Room was very clean and quiet.
- 4/5
The property is beginning to show signs of wear and tear, carpet needs cleaning or replacement in hallways and mattresses need replacing
- 4/5
No
- 5/5
No
- 5/5
Clean, great location for our visit
- 5/5
I’m a return customer and I’ve really enjoyed my stay. Staff was very friendly helpful and I’ll probably be back. Thank you so much bye-bye.
- 5/5
Staff super friendly as usual.
- 5/5
Very nice
- 5/5
Only one night and it was really nice. Bed was lumpy but otherwise good.
- 5/5
Excellent
- 5/5
Breakfast was good for a hotel breakfast
- 2/5
The bath area was needed repairs and the carpet was stained in several areas. The beds were comfortable and clean
- 3/5
Okay stay
- 3/5
Soda machine permanently "Out of order" Walking distance to Texas Roadhouse was a HUGE Plus. Friendly check in staff, but not so friendly late night or early morning staff.
- 4/5
There was a big stain on the carpet in front of the fridge.
- 2/5
Bed was comfortable, staff was friendly
- 5/5
Generally very good. Would have liked a bit more choice at breakfast but overall quite good.
- 1/5
We selected this property because it has a pool. We arrived to learn the pool is out of service. We would have chosen a different property if we had been informed prior to midnight check-in.
- 4/5
AC didn’t work on one of the hottest days of the year
- 2/5
Had two dogs at dog friendly hotel but the smell was musty. Air conditioner did not cool the room properly. Caulk in bathroom brown. Carpet torn up and stained badly.
- 4/5
Nice - good breakfast, qiuet
- 4/5
The room had an undesirable odor upon entering it which disappeared after we had been there for several minutes. Everything else was good. The breakfast offered several choices. Overall a good experience.
- 5/5
We were just traveling through Maryland on our way to Massachusetts. Motel was convenient to our trip.
- 5/5
Clean and quiet
- 4/5
it was okay
- 5/5
Staff was very friendly. Lots of dining options around the area
- 4/5
The hotel's staff was really good
- 5/5
This place is so much better than the pictures. Staff is amazing, bathrooms were clean and sheets were perfect. Breakfast was ok. Overall great they should update the pictures
- 5/5
Nice and clean. Friendly staff.
- 5/5
Overall, five out of five stars, one of the better hotels I’ve been to.
- 5/5
The staff was very polite, and professional. All the areas in the hotels was very clean. Easy parking. I have nothing negative to say about my stay.
- 5/5
Very nice for an overnight stop. Breakfast is a nice amenity.
- 5/5
Wonderful!
- 5/5
Quiet, clean, convenient to sights and variety of food.
- 3/5
Room smelled very musty moldy. Lots of pets which was fine but not controlled well. Lots of barking dogs. People in the room above us sounded like they were jumping off the beds and running laps around their room stomping until 1 am. Called the desk but continued and then called again then finally stopped. Between the musty room, barking dogs and banging half the night got almost no sleep.
- 5/5
Good experiencr!
- 5/5
Great place to stay
- 4/5
Reasonable rates
- 5/5
Clean and comfortable beds
- 5/5
Nice clean property. Good breakfast
- 4/5
It was clean
- 3/5
Loud ac
- 5/5
Absolutely loved the stay
- 1/5
The fan fell off in the bathroom and was not working it was dark and not a very clean place
- 5/5
Staff are extremely friendly and helpful!
- 3/5
Room was fine and was clean, but had a musky smell. Common areas in lobby and hallways needed to be vacuumed. Overall not really up to good standards. Staff was pleasant and efficient.
- 1/5
Did not stay there. Called to verify my reservation they could not find me in the system. Website claimed the use of a pool but that wasn’t true. Staying at the Hilton Garden Inn and am having a great time.
- 5/5
Good breakfast and nice walk in shower
- 5/5
Excellent staff, clean room. Very good breakfast.
- 1/5
Didn’t like anything. Why would you have a kitchenette with no dishes no pots and pans no cups no coffee maker. Absolutely Nothing orivided. Not even shampoo or conditioner. I could have got a hotel room cheaper and at least been able to shower and have coffee when I woke up.
- 5/5
Good
- 5/5
Staff were great, hotel was clean. Breakfast was perfect!
- 5/5
Easy access, nearby dining options.
- 4/5
It was fine. It could use a freshening up.
- 4/5
The entire team was fantastic. Rooms need towel bars in bathroom and maybe a hall tree in the corner
- 5/5
Nice clean and comfortable. Had a pleasant stay.
- 5/5
It's an excellent budget hotel. Room was clean and updated. Hotel common areas were fine. The breakfast was also pretty good - they served scrambled eggs and sausage patties along with all the usual stuff. And the price was right and the only charged $10 extra for my dog.
- 5/5
This is an exceptional Comfort Inn. Great location, very clean, super quiet and comfortable bedding.
- 5/5
Nice big room, quiet, comfortable. Nice furniture. Many dining choices within walking distance.
- 5/5
There was nothing that I didn’t like. Thank you for a nice stay.
- 4/5
Comfortable hotel, good value and great location
- 3/5
The bathroom was not clean. Shower walls were visibly dirty and there were food particles in the sink.
- 5/5
A very nice hotel, just off the highway and near to a Texas Roadhouse. Perfect stop after a long day of driving.
- 4/5
We had an enjoyable stay
- 4/5
It was decent quality for the price
- 5/5
Excellent service
- 5/5
Very comfortable stay for business!
- 5/5
Great affordable hotel has some age but overall in the middle. Lots of convenience places to eat.
- 5/5
The hotel is nice and the room was good with everything in working order. Only one of the two elevators was working was the only real issue. I would recommend the place. Lots of restaurant options nearby was a bonus.
- 4/5
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- 5/5
It was Amazing as always!
- 5/5
The breakfast now includes 2 hot entrees. Rooms could use some updates.
- 5/5
Was amazing. Employees are very welcome and professional. Breakfast was good. Room clean and organized. Definitely recommend to staying. Price are very reasonable.
- 4/5
The room was very nice. Maybe a few more breakfast options.
- 5/5
Refrigerator, as always, was noisy.
- 5/5
Can’t say enough about our stay.
- 4/5
Was good
- 5/5
The staff was very friendly, and all restaurants and shops were convenient to the hotel.
- 5/5
Great hotel for the night and check in was a breeze
- 5/5
It was a good stop. Pleasant check in and very clean
- 3/5
Our room smelled of urine but other than that it was clean
- 5/5
A very clean and beautiful hotel!! My family always enjoy coming here. The staff is very nice ans accommodating.
- 5/5
Ran out of hot food at breakfast before 9 am.
- 5/5
Very nice
- 5/5
.
- 5/5
Nice staying
- 3/5
Not very clean hotel. Looks very outdated
- 3/5
No frills hotel in a nice area that met our needs.
- 5/5
WONDERFUL
- 5/5
Friendly helpful staff with great breakfast
- 4/5
The hotel was not the newest but it had upgrades and was very very clean and well maintained. The free breakfast was minimal but for the price of the hotel could fill you up. It was very clean and kept filled.
- 5/5
I haven't had this good of a stay at a hotel in a while. When I checked in, the person that helped me check in carried my bags to my room for me because I was on crutches and offered to switch my room to a handicapped room which I didn't know was even possible. Even the person at the desk the following morning was extremely helpful also. I most definitely be back!
- 1/5
They will not give me my money back. That a booho
- 4/5
Price was low, minimal breakfast options, had to unplug refrigerator because of noise. Convenient location. Overall, a good experience.
- 5/5
It was a nice clean updated hotel
- 5/5
Very nice stop for us. Affordability and quality.
- 3/5
I was expecting a hot breakfast. Super disappointing
- 2/5
Traveling to NC from NE OH. Arrived late in the evening. Toilet was not working in room. No plunger in hotel. Traveling with 2 kids. Night staff offered another room at midnight and finally gave us the key to use the room next door for the bathroom. Hotel needs upgrade. Plumbing is horrible. No real breakfast as advertised and even when I required at check in I was told there was. Cold cereal and bagels was all that was offered. Not the hot breakfast as we were led to believe. Room was hot upon arrival we had to turn on the air and to keep it comfortable and ran the A/C all night. Could have been cleaner. Overall it was not a pleasant stay. All the hotels in that area are crap.
- 5/5
Check in was a breeze, the hotel clerk remembered me from a previous visit. the room was facing the road, however there was no road noise. the room was clean, the heater worked well (it was very cold outside 18 degrees, and it snowed about 3-4- inches.) very happy stay.
- 4/5
Very comfortable and clean. Have a dog and they only charged $10 ....very reasonable. The young lady at the front desk, Samantha, was very polite and helpful.
- 4/5
We enjoyed our stay and customer service was top notch. We traveled with our dog (which we were grateful to have a pet friendly option at the hotel) and the room we were given was great for easy outside access. The only downside was the wifi was not strong enough in our room to connect our pet camera so we could have eyes on our pet when we stepped out. I did not request a room change or ask if a booster was available since we were only going to be out for a few hours.
- 5/5
A nice property. In a nice location. Lots of food and shopping in area. Easy access to Interstate 270 and interstate 70.
- 3/5
Clean but run down.
- 2/5
Front desk was excellent. Room needed an update. Sheets clean but bed and bedding old and stained.
- 4/5
Breakfast was a little disappointing. Everything had to be microwave. I think this was due to the time of the year. Staff was very friendly.
- 5/5
Great price. Clean and convenient
- 4/5
The breakfast selections should be changed up. It is the same every time
- 5/5
Great stay. Quiet. Great location
- 5/5
Priced right. Just what we needed. Convenient!
- 5/5
Quiet room. Fast check in. Felt safe.
- 4/5
Location was clean and quiet and walking distance to Texas Road House restaurant. We arrive at 3:05 PM and enjoyed a relaxing evening.
- 3/5
I don’t understand how the coffee machine, cups and coffee station is in the toilet on the counter with the sink where I had to brush my teeth.
- 5/5
Whe not the newest hotel in the area, it was perfect for us. Clean. Beds were comfortable.
- 5/5
Quiet and not extremely busy
- 5/5
Very clean
- 5/5
This is a great hotel at a great price. I do not leave reviews. The quality of this hotel and what a great deal it is has motivated me to leave a review. I hope you do not heed my recommendation because, i would prefer this to remain an undiscovered gem.
- 4/5
The employees were nice. The breakfast was one we did not care for. There are restaurants that are close that served and excellent meals.
- 2/5
No vending machines for beverages, ridiculous!!!!! Would not recomend
- 4/5
Friendly staff, room was convenient to the elevator, breakfast looked sparce altough I didn't eat anything. No pool as advertised on Hotels.com.
- 4/5
Its fine for a quick overnight stopover. Could use updating.
- 5/5
The associates (Sam and ?) at the front desk were very helpful and friendly.
- 4/5
Fine…very professional staff.
- 4/5
Staff were reasonably friendly. Bed was comfortable enough. The stay was quiet, which isn’t always a reality in hotels. Room cleanliness left something to be desired for a particular person, which I am. Bathroom was dated, but roomy enough that we weren’t bumping into everything when trying to get around in the morning. Disappointed with what they called a breakfast, which was part of my decision to stay there. Probably wouldn’t stay there again,
- 5/5
Breakfast high in carbs.
- 5/5
Rooms need some updating
- 4/5
My room was for the most the part, was nice and prepared when I arrived. No issues for my stay that really bothered me for real. My only real complaint was that for some reason my card key kept losing access to unlock my door. On my second night a concierge with a fantastic warm and radiant smile just so happened to have the magic touch to resolve the issue! All in all, I would highly recommend this establishment to travelers not looking to brake the bank, but enjoy a nice Cozy rest on the adventure!
- 5/5
Great location. Walk to dinner. Quiet. Very nice staff
- 5/5
Great to stay at this hotel
- 2/5
The fire alarm went off in the middle of the night for no reason for two nights in a row. I had trouble getting back to sleep. There wqs mold on the shower tile.
- 5/5
Overall had a very pleasant stay.
- 4/5
Very friendly employees.
- 4/5
That being said, for those of you who consider dining options to be important, please search this area on google maps and see all the options on the streets around it. The variety of restaurants just across the street are genuinely staggering. If I'm ever in Frederick again for whatever reason, I will be back for sure.
- 5/5
Nice
- 3/5
Property had a lot of interior noise. Heard people moving around through hall and floor above. Clean, wasy to find.
- 5/5
The room was clean and inviting. There was a nice, long bathroom counter. Lots of breakfast options.
- 4/5
Older hotel, needs TLC in the bathrooms and the beds are older mattresses.
- 1/5
Do not go by the reviews. There is no breakfast. Walls are paper thin.
- 5/5
Very friendly staff & room was really nice
- 5/5
Would like to use this facility again
- 5/5
N/A
- 4/5
The hotel is older and could use some updates, but it was clean and comfortable. Breakfast is all prepackaged items.
- 4/5
.
- 4/5
Everything was good except for the breakfast. They could use a little help in this area.
- 5/5
Great stay. Very clean room at a great rate.
- 5/5
The room was clean and the staff was very friendly and helpful.
- 4/5
This property met my expectations at a very reasonable price. The rooms were clean. The breakfast was ok. No hot dishes like eggs or bacon and sausage but did have a microwavable egg sandwich. Unfortunately, at the time of our visit, construction of another building took some parking spots so parking was a challenge when we arrived after midnight. Overall I would recommend to others and stay here again on my next visit.
- 3/5
It was a clean quiet bed after a long day of interstate travel.
- 4/5
The property was reasonably clean, it was convenient to shops & restaurants, and it was within an easy drive to downtown Frederick. The breakfast was very basic. Our room was a little noisy, due to a loud tv in the adjoining room.
- 5/5
Bath tub dirty.
- 5/5
Front desk person was friendly and personal.
- 5/5
Great!money well spent!
- 5/5
It was easy access right off the highway
- 3/5
The property and staff were great, but bathroom was not clean.
- 5/5
You all never came to make our room, we only stayed two nights, the first night we got there late (after 11pm) and the second night we left by 5AM but our bed was not made at all.