Red Roof Inn Rochester - Henrietta

Never be there and. Room smells and dirty. They have bad management the worst hotel I ever seen.

Got the incorrect room and the condition of the room was horrible. Non smoking rooms but can tell people had smoked prior. Ended up not staying and waiting on refund.

Very bad experience

The room was filthy and smelled bad. Paint is peeling from the walls, no hangers, dirty floors, dirty ac, dirty sink. The sheets and comforter were stained. If there had been availability anywhere else I would have left. First night got very little sleep due to bad smell. Second night I sprayed the room with air freshener/disinfectant to help mitigate the smell. Took photos and shared with front desk. The entire hotel is run down and needs major repairs and renovation

Do Not Stay here. Definitely not as shown in pictures.

It smelled like dog pee.

You get what you pay for! If you want a nicer place you have to shell out the extra $$. This was Shelter for the night and despite the stains and smells it was decent.

Mattresses were good.

Everything is good

DISGUSTING PLACE…

Front desk person she was nice Musty smell AC didn’t work stains on both the sheets and comforter

Disgusting in every way. Property not maintained inside or outside. I had pre-paid so I was stuck. Room had an overwhelming stench of wet dog and cigarettes, mold, mildew etc. The room did not seem to have been cleaned other than the sheets. The floor had dirt and filth on it. It obviously had not been mopped for a long time. The nice young man at the desk tried to resolve with some fabreeze to no avail. I went to Walmart and bought some deodorizing spray and Clorox wipes and cleaned the room myself including the bathroom sink and toilet. No towel rack or hooks in the bathroom. The desk and desk chair were wobbly, the chair was broken and at a extreme forward tilt so unusable. The door looked like it had been kicked in at some point. There was a huge gap all the way around the door. Low life people come and go from the parking lot all day, this looks like a welfare hotel with a drug trade going on. If you need to do this for financial reasons be warned!!! Bring your own sheets and blankets, sleep on top of the covers, bring some bleach wipes. Disinfect every door knob, light switches, the TV remote the sink, the toilet, the shower etc. This place has been in serious decline for many years. I reported to the health department. Tear this place down and start over.

Nothing. The room was stinking of cigarette smell and it was not clean.

Awful place

Pas la qualité habituelle d’un Redroof. Le ménage était fait , mais très mal fait, plancher collant, mur de douche sale. De plus il y avait des poubelles qui trainaient sur les galeries et à côté des poubelles extérieures. Il y avait des chiens qui aboyaient vraiment beaucoup dans des chambres. Et des clients fumaient du cannabis a l’extérieur de leur chambre qui menait à ma chambre. Je déconseille vraiment cet hôtel avec des enfants.

Pet friendly and room was very clean

Plenty of free parking. Plenty of fast food available within walking distance. Good responsive staff to issues. Reasonably priced. I'll be back.

Bad

Not much, did get some sleep finally. Changed rooms three times, first 2 smelled of dog piss. #3 flushed toilet and water came out wall on to floor. #4 was like others, dirty, mold on ceiling and walls, stains and cig burns on comforters. Filthy and disgusting.

Nice staff clean place

Nice staff clean place

Could not actually stay the night. Sheets stained in all 3 rooms they tried to give us. Mold around sink in first one, bad stink. Hair in bathrooms. But the worst, last room thought it was going to be passable, so I flipped open the sheets. Yellow crusty stain on the top sheet. Um, nope.

Not much, did get some sleep finally. Changed rooms three times, first 2 smelled of dog piss. #3 flushed toilet and water came out wall on to floor. #4 was like others, dirty, mold on ceiling and walls, stains and cig burns on comforters. Filthy and disgusting.

Poor quality

Everything

Can’t wait to go back next year

I used to really like RedRoof. This is now a whole different chain. The only good thing was that they allow dogs. I prepaid our room, so I could not cancel our reservation. My list of complaints is endless, including mildew in the bathroom, tub that didn't drain, no trash can, a refrigerator that was a freezer and ruined our food... The bed was comfortable, that's where it ends. Sorry, but I would never recommend this motel!

The place needed a thorough cleaning. The bedspread and comforter had various stains all over them. Floor was sticky and the rug was gross. No soap or shampoo in bath and when filled they still didn't work. No soap at all in sink area. And the pillows were as flat as pancakes. Won't be staying here again.

The place is in desperate need of a renovation and deep cleaning. Bathroom sink only hot water no cold. Tub rusted. Stains on the ceiling and on the bathroom door. Baseboards missing or falling off. TV didn’t work. Bed spread was stained. Locked out of room daily and they gave me new keys without verifying that I was the guest. Avoid this place.

Passable

Nothing Everything

WHOEVER CLEANS THE PREMISES needs to be educated in how to clean the room. I cleaned the tub and bathroom before I would use it, it is still stained, a lot of grime came off but it is sanitized as well as the floor and flat surfaces. (A while back I started bringing my own cleaning supplies.) The rinsed towel tells the tale. I DO NOT USE THE BEDDING, any hotels, at least they use a mattress pad, the sheets are either stained or not clean. (I bring my own pillows and sheet to wrap up in and use my large towel underneath.) I gave it a 1 because at least this time the room does not reek of tobacco & pot. Some people are pigs & you can't help that, but the parking lot & ice/laundry room are deplorable. They aren't alone, I do not think AFFORDABLE LODGING AND CLEANLINESS CAN’T BE USED IN THE SAME SENTENCE, no matter the hotel brand.If I could find a safe parking lot to sleep in my car with my cat, I would, and save the money. .The front office texted & asked how my stay was going, It was 4 o’clock in the morning a & there had been a group of RUDE PEOPLE TALKING VERY LOUDLY &smoking just outside the room on and off since 1:30. i have driven for 10+ hours and have 8 more to go tomorrow, and will have only a few hours sleep because of the rude people. and i believe no action from the front desk, yep I called. I HAVE STAYED HERE MANY TIMES FOR THE CONVENIENCE OF ACCESS TO THE HIGHWAY AND THE McDONALDS. Time fir a change.

Nothing It was loud all night. People outside our door talking loudly til 5am. People next door inappropriately loud. Volume on their TV loud. TV did not work when we got there. Power strip behind TV was busted. Cracked where you could see electric wires inside it. It was a horrible stay and will never stay again. Will not recommend to anyone.

Nothing It was loud all night. People outside our door talking loudly til 5am. People next door inappropriately loud. Volume on their TV loud. TV did not work when we got there. Power strip behind TV was busted. Cracked where you could see electric wires inside it. It was a horrible stay and will never stay again. Will not recommend to anyone.

This facility caters to that narrow slice of the traveling public who prefers their room smell like a pack of wet dogs, prefer a non working TV, no soap, no phone, and dirty floors. I just hope I don’t now have bedbugs.

Location is good. Nothing else Everything else. Stairs to second floor loose. Open rusty nails exposed. Huge pot holes in parking lots. Room surfaces sticky.

there was no lightbulb in the bedside lamp. The sheets had gross stains on them.

Location is good. Nothing else Everything else. Stairs to second floor loose. Open rusty nails exposed. Huge pot holes in parking lots. Room surfaces sticky.

there was no lightbulb in the bedside lamp. The sheets had gross stains on them.

Nothing good. For $160, the room was disgusting. Smelled heavily of cigarette smoke, mattress and under bed was gross, toilet seat was broken and couldnt use it, no toilet paper holder, tub didn't drain, hair dryer was melted and didnt work, no tissue/kleenex, direct tv service didn't work/picture kept freezing. Fire the cleaning staff! Never again, ever.

Nothing good. For $160, the room was disgusting. Smelled heavily of cigarette smoke, mattress and under bed was gross, toilet seat was broken and couldnt use it, no toilet paper holder, tub didn't drain, hair dryer was melted and didnt work, no tissue/kleenex, direct tv service didn't work/picture kept freezing. Fire the cleaning staff! Never again, ever.

It was, without a doubt, the dirtiest room I have ever stayed in. And, that was after I turned down the first room they put us in because the toilet seat was broken, and the lampshade was hanging on by a piece of wire. Not one day of room service!

Staff working the counter was great help

Close by to RIT Holes all in the parking no trash cans in the room blood stain’s on the sheets. sink had mold and shower curtain was dirty it’s a shame they won’t invest to make the customers stay more pleasant.

Booked room, did not sleep on their sheets or pillows. Every sheet, blanket, and even mattress had all types of nasty stains. Floor was not very clean, and no soap, or hand soap. And not enough towels or wash cloths given. Remote to TV did not work and place had funky smell.

Staff nice. Place really worn down and not clean.

This was possibly the worst hotel I have ever experienced in my lifetime and I have traveled the world. The place was just nasty, and the pictures online were very deceptive because this hotel looked like something out of a horror movie. There were bullet holes in the walls, a huge rust spot in the floor of the bathtub that looked like if you stepped on it you would get poisoned. The shower curtain was filthy, and the TV was about to fall off the wall. The front door wouldn't close all the way and the bathroom door wouldn't close and lock. This place was terrible, and for the price definitely not worth it. Honestly I would have done better sleeping in a car. This place should be removed from Expedia because they are going to ruin your reputation. I have pictures.

Un cleaned. Missing soap dispensers(provided liquids in cups). Iron missing. AC connection broken. Total disappointment for the money we paid.

Rooms wasn't very clean. Picture frames in the room were broken. Linens stained.

Room are not clean and wet

Dirty in side out side

Ok

Staff

Yes

👍

Good good need hairdryer

Easy but not secure

Will not recommend this hotel to anyone!

Very dirty, smells like animals, bed sheets are old and woren

Staff asked if we wanted to switch rooms, no thanks, found a different hotel. No problem getting a refund, front desk was easy to work with.

Parking and check in were simple. The room was not a Hilton but it had all of the amenities like a refrigerator, microwave and free tv , soap and shampoo. I would stay again.

It was ok for a few nights the bed was very conformable

The room was filthy. Had to ask for clean bedding it was gross! There was no soap at all. Smelled like beer and cigarettes! I’ve stayed at many Red Roof Hotels and this was by far the worst. There was blood or poop smeared on the bathroom wall! Absolutely disgusting!

This place is a pit. First room had dried toothpaste spit all around the edges of the sink, very clear stains on both comforters, hair on the pillow (!), dust and grime in all around the room and bathroom edges and (worst of all) smelled like 2000yr old cigars. Oh, and a chirping smoke detector. Asked for a room change and they thankfully accommodated immediately but new room again smelled like old cigarettes but, as my son mentioned, also weed. Room was somehow even filthier than the last with a dried white crust of some sort, like some food, all over the carpets and a toilet and bathtub so stained my son thought there was a #2 still in the toilet and thought the shower would make him dirtier than not taking a shower. I assured him it was only an old tub and he took a shower but no shampoo or soap. And no phone in the room to ask for them. Checked for bedbugs and found none thankfully but in so doing discovered that the sheets were almost certainly not recently laundered. Slept mostly clothed and had a hard time getting the room stench out of our noses the rest of the day. This is hotel that has long ago given up. Seriously thought about sleeping in the car.

Rooms were unclean, 1/2 lights didn’t work, mirror missing and the smoke smell was intense and permeated my personal items

No soap in the hotel.

No toilet paper, one single pillow, and the room smelled like the toilet was stuffed.

I traveled by car in from Dayton Ohio. All I needed was a place to sleep and put my stuff while in N.Y. Red Roof Inn did that just fine. I'm a busker and I'm used to sleeping in my car overnight...so...having access to a full restroom facility, bed, tv, fridge, microwave...was adequate for me. I require very little. Warm..restroom and shower...secure place for my belongings was all met by Red Roof Inn. If you desire "The Hilton Experience" every time you sleep somewhere other than your house? You will despise RRI. But if you're a person like me who just needs adequate amenities for existence away from the house? You're good. Thanks Red Roof Inn. If I'm in that area of NY again? I'll come back. Peace. Buskman The Buskman Report The TRUTH Will Prevail! Find me on: rumble

Extremely noisy and the room was very dirty

Yes property was good for pets ty for the pet convience

Requesting a refund didn’t stay

There was animal urine on the air conditioning unit and when addressed with the staff, I was dismissed and provided excuses. Overall condition of room was terrible with a lack of any attention to detail.

The bathtub was dirty. Snow was piled in parking lot in front of doors

Good

Room was filthy & had bed bugs we could not even stay with our child hotel manager didn’t have the decency to give us a call back about our refund or even apologize us about the the tremendous inconvenience they have caused would not recommend this hotel to an animal. However Ms. Shonda was very sweet and compassionate she was the only good thing about the hotel unfortunately she couldn’t do much to help us but her kindness made up for our long drive out of town. Even though we had to leave & pay more money to stay at another hotel we are thankful that there was someone at the hotel who cared. The hotel owner & management team should be ashamed of their self for allowing place to become such a dump. They will not ever have to worry about getting business from us ever. Will also be reaching out to the health department.

I haven't stayed in a Red Roof in a very long time and probably never will again if I can help it. The area was sketch and the room smelled of dog. Thankfully we were in and out. I will say the shower was hot and had good pressure so there's a positive.

My recent 1-night stay at the Red Roof Inn was exceptional. The staff went out of their way to ensure a warm welcome and were very responsive throughout my visit. My room was spotless, modern, and featured a incredibly comfortable mattress, ensuring a great night's sleep. The location is perfect, within walking distance to landmarks and top restaurants. Highly recommend for both business and leisure travelers!

Good parking

Very professional and very knowledgeable

Pet friendly. Staff courteous.

TO POSITION OF AUTHORITY

The place is very run down. There was some sort of yellow substance and smear of brown stuff on the bed spread. The room smelled like people smoke in it. They kept my incidental deposit but I havent been able to find out why. I have pictures of the room and the outside of the building as well. It's pretty bad.

A week before this, I stayed in a Red Roof Inn at Herkimer about 2 1/2 hours away and what a difference. In Herkimer they offered breakfast each morning, they had an ice machine that worked great, an operating laundromat and a small gym. The room I got was big and really nice, very clean and smelled good. Upon my arrival at the Henrietta location I asked about these amenities and they had none of these things except for an ice machine that didn’t work more than half of the time staying there. I had to change my room twice. The first room wreaked of cigarettes and dogs as the people next door were living there with their dogs and smoked cigarettes all throughout the night. When asking to change my room the desk attendant gave me a room that was even smaller than the room I reserved which was a deluxe room with a king bed. I had to go back and change my room again. The rooms are fairly clean. They don’t look like the pictures online. I picked this Red Roof Inn, because it was fairly priced and when looking at the pictures I thought what a good deal. But when you get a room here for the price you pay, once you get there you’ll understand why. My second room was on the second floor and they never cleared the top steps of snow. That’s an accident waiting to happen. I wouldn’t stay here again unless I have to.

You get what you pay for with this one! I’ve stayed before but the room this time needs repairs! Door handle and toilet broke & the bathroom fan is loud & sounds like it is on its way out.. again, was way inexpensive and front desk people were nice thou!

No tv, no microwave

Hk

Very nice!

Room felt unclean and not welcoming and safe.

The room was beyond disgusting. Bathroom was filthy. Floor was grimey and sticky. Heating unit was broken. Stains EVERYEHERE....

O

They were ok

Had trouble with the remote and had to have the manager come twice, his solution after using his master remote to get to the live tv channels was “only use the volume and channel buttons”. So I had to leave it on for 4 days so I didn’t have to call him back in there.

Rooms smelled. There were bugs for no reason in the rooms and outside the rooms.

Avoid at all cost.

Parking lot lit up like a prison!

Staff was very nice but the rooms were very run down. Bathroom door didn't close. Paint scrapped off the wall and door. And loud. Poor sound insulation and on a busy street.

Dirty sheets

There were roaches in the room, it smell like cigarretes and was dirty.

Terrible horrible disgusting

There was some kind of stains on the sheets and the outside of the hotel look trashy

Yes

The first room they checked me in to had a broken bathtub with a huge X shaped crack, that was so bad it bubbled out and you could push it back and forth. Also there was a creepy man that came from behind the counter while the clerk was checking us in, and after he heard my room number he went outside and sat on the bench. He then watched me and my daughter walk to our room. It was very unsettling. After finding the tub broken, I went back to the front desk and asked for a new room. I also asked about the man who was watching us and he said he didn't work there, but that he was just there to do cleaning. I asked if that man had access (keys) to the rooms and the clerk said he did not. He checked us in to another room. That room did not have a broken tub, but several of the lights didn't work, almost all of the outlets did not have covers or the covers were broken, there was a hole in the wall, the tub faucet dripped non stop, the tub was dirty, there was dog hair and melted candle wax in the bathroom, on the back of the toilet and the floor, the door lock was not secure and very loose. I was only staying there one night, and so I did not go back to the front desk again and express any frustrations. I just sucked it up. I would definitely not recommend this Red Roof Inn to anyone in the future.

First the tv remotes were a mess, had to have 2 remotes to work the TV, but only one was there, a brand new employee brought up a pile of remotes didin't have a clue, nice kid but, we figured it out our selves after he left. ....We had to ask for wash clothes and towels they had left two towels and 1 hand towel...nothing else. then we turned on the sink and the water leaked everywhere every time you turned on the faucet, we had to use one of the few towels to put on the floor with all the water... the sheets seemed new & were comfy. the pillows were so small and FLAT i had to roll the towels up to get a little thickness to the pillows, the rug was dirty between the 2 beds, the bathroom looked like it had spots of crap & or blood on the walls. i didnt expect much for the price but this was so bad...

no

Bugs in our room and everything was dirty (walls, TV, desk, sink, floors). Walks are thin. Can hear everything in next room. Smell was aweful. Brown spots on sheets.

Untrained staff took forever to check us in. Room smelled of air freshener covering up smoke smell even though facility claims to be 100% smoke free, shower curtain had mold/mildew on the bottom as if it wasn't washed/changed from previous guest, sink did not drain well, no bath matt, hair dryer was oily/gooey, something gooey on the floor, we had to call them 2 different times to get the tv to work (2 separate problems), and one of the night stands had no electricity anywhere near it so no place to plug in chargers. Plus the outdoor stairwell was dirty and cluttered with old shopping carts and laundry carts that looked like they were saved from the dumpster.

when we tried to stay longer the male staff was rude and i got double charged for the extra night

Sheets on bed were stained. Fire detector was removed from ceiling Microwave plate missing so could not use Tv did not work on second day. Was fixed an hour after reported. Only given one towel.

The property is in poor condition, it needs a major clean up job!

My room as well as the linens smelled horrible of smoke. My clothes came home smelling like it and I had to wash everything when I got home. The body wash in the shower empty and the shampoo/ conditioner was low. But the bed was very comfortable and the staff was nice. This was okay for a one night if the room didn't smell so bad.

Smell of room, cleanliness

Sheets were dirty and so was the bathroom and the entire rooms floor

The second room smelled better, but the floor was sticky, the door lock was hanging by one screw, and the molding was cracked. The bedside lamp had a broken lightbulb with glass still around it. The sheets looked clean, but the overall condition was concerning. In our first room, the bathroom light didn’t even work. While moving rooms, we met another guest who was switching because their room smelled strongly of marijuana. Later that night, even though the parking lot was well lit, we did not feel safe. A man was standing in a nearby field watching the lot and was still there when we left. Several people were hanging around outside or going in and out of rooms and cars, giving the property a party-like feel. My husband and I didn’t feel comfortable staying and decided to drive home in the middle of the night, cutting our weekend short. We prepaid through Expedia and are very disappointed, as the online reviews did not reflect the true condition or safety of this hotel.

Staff was helpful and kept room supplied. Female whom worked nights very helpful and listened to my concerns. Very pleasant and caring person.

The room has holes in just about everything. Wires showing from light fixtures. Rust around the tub fixtures also. Was scared to lay down, definitely didn't walk around barey. The doctor didn't even close securely. I won't be back was a last minute stay in the 1st place.

Room was filthy. Toilet was NOT cleaned. Floors were dirty. Only clean thing were the sheets.

The Room stunk of animals. Sheets dirty. Furniture broken.

Very safe and quiet place. I got everything that I needed. It is a reasonable price.

No wash cloth

It stunk so bad like dog urine we couldn't sleep - there were holes in the walls. The guy at the front desk made us pay again & we had already paid expedia. Please make sure it has been credited back to our account

I did not stay there due to the condition of rooms. I need to be refunded because I went and booked another hotel.

It was supposed to be a smoke free room that smelled like an ask tray and the room wasn't very clean looked like a dog ate the bottom of the doors and the linen was all stained and dog pop all in the yard. I have stayed at many places but for what I paid it wasnt worth the money at all. Staff was nice but the rooms weren't.

This is a run down hotel where the rooms are so dirty and felt uncomfortable with the bed and sheets were dirty. No proper towels and amenities. Pictures listed are deceiving.

With an 11 am checkout why was staff pounding on my door at 8:55 reminding me to leave?

We arrived after midnight and needed to depart early in the AM so once we assessed the problems with the room, we just didn’t want to go deal with the night watchman to complain and change rooms. The room smelled like smoke. The lights above the bed and in the bathroom did not work. We had to use our phone flashlights to use the bathroom. There was a spotlight shining brightly into our window, so we had to close the blinds. The people in the next room were loudly arguing at 4am. There were lots of scratches on the inside of the bathroom door and other parts of the room looked well used/in poor condition.

Not as good as a 200 dollar a noght hotel, but very good for the price

The whole place is DISGUSTING. The place is not fit to use as a pig sty. I am serious. It was HORRIBLE.

The room smelled like the inside of a dog house. Lots o

Our room was not clean. Floors were not swept or mopped. They were sticky and disgusting. We had to buy our own cleaning supplies to clean our room. The counters were not wiped and when we cleaned them the wipes we used were black. On top of that our room smelled like a dog that hadn’t bathed in a year. Other then That the bathroom was clean and the fridge and microwave were clean. It was an okay stay besides how dirty and smelly the room was.

This was the worse place I’ve ever stayed in. The sheets and comforters are permanently stained. The rooms have mold and smell like years worth of cigarette smoke. If you’re a prostitute or druggy, then you’ll like this place. Great location. But now I’m sick thanks to the mold and dirtiness.

Everything was fine

The room floor was sticky, the shower chair was filthy, the walls were paper thin. The rug under the bed was wet for no reason. The remote for our room was out of batteries and we got a broken one, that worked, instead. All in all 10 out 10 would not recommend.

Room was in disrepair and smelled like dog. Smoking not allowed in rooms nor public areas, yet lobby smelled of pot at check-in.

Extremely dirty. Wouldn't even shower there.

The rooms smell disgusting. Especially the one next to the office. The bathrooms were not clean. You can see pee stains on the walls. The bed has so much animal hair, I understand it’s a hotel that accepts animals but there’s no reason why the beds or anything smell like a dog that slept in it before I checked in.

Toilet seat cracked Interior door lock screws pulling out of door casing. No wash cloth. No light on desk plus desk top was dirty. I went to front desk to ask for duct tape so I don’t get pinched when I sit down. I ask for Phillips screw driver do I could try to fix door. Oh and ask for wash cloth. I have pictures of you would like them.

Needs major updates

It is an ok place. Good for one night.

Room was spacious. Easy checkin and checkout.

Smell like compactor room Door not closing properly Toilet seat not match with bowl Kids riding bike at door Smell marijana at parking lot near the room door.

There was a horrible old wet dog smell. The ceiling had a black substance on them mixed with nicotine.

It is okay

Bugs, stained bed sheets, bathroom door didn't close, very loud pipes

There was nothing to like about this property

The lady at front desk had an attitude, very rude

While the price was budget. Holes in the walls, door security latch of first room broken. First night a lot of flies and big spider in room. Water came through ceiling from 2nd floor. Manager provided a second room in a different area of the motel, which was cleaner.

Went with my bestie for a concert,show up to the hotel and want to get ready, NO HOT WATER! At 3pm! I took a freezing cold shower! The room had flys so we spent the first hour hunting and killing flys, there were blood stains on the comforter... but overall i still enjoyed my trip to rochester and would stay again

This place is always easy to check in and good service

Smelled so bad I couldn’t even stay.

First gave me a room that was filthy and smelled like crap. Second room had no working tv, third the tv turned on but was told to leave it on my whole stay or it would not come back on. Stayed at the fourth. Whole place is gilded with homeless people paid for by welfare. Only people that would stay there. Red Roof is becoming trash. Apparently corporation doesn’t care.

Filthy and dirty rooms and beds. Very disappointed.

It was good, but continental breakfast would be nice.

There is hot water for a shower, and the door is not safe. The room phone is connected.

I have never been to an actual crack hotel, but this is as close as I could imagine. The first room had sewer flies in the bathroom, when I went back to the front desk, they gave me another room that was not made yet but looks just about as bad. The third room had stains all over the walls that had not been wiped or cleaned. We spent about an hour trying to convince ourselves that it would be OK for one night before we found another hotel and left.

Good location.

Served its purpose. But, not the best accommodations.

Sleeping sheets are quilt dirty, the bed is old and makes noises when you sleep on it, and the bath towel is rough and can be seen from many washes.

I like that the cost was very reasonable!

Inexpensive.

Nothing terrible, but nothing great. It's fine for a night and to save money.

The room smelled like an ash tray. Dirty floors dirty sink dirty bathroom. So much hair all over the place. Why were the beds damp? Why god why?

Did not feel comfortable around the clientele. Stairs were dirty, sheets on bed were stained, and carpet was dirty. Property needs attention

Wet very dirty room, weed kind of very bad smell. People are blocking driveway

The property was NASTY!!!

Very dirty comforters, sheets, and pillow cases. Staff opened up my bag of clothes thinking I was gone. Will not ever return to this hotel

This property is disgusting. We arrived on a Saturday evening. Room looked ok at first. TV did not work. Manager had to come and connect it to WiFi. No phones in the room. Had to use cell phone or walk to the office to contact the front desk. Mirrors were dirty, floor was filthy. When I showered I saw BLACK water going down the drain that came from the bottom of my feet because I was walking barefoot in the room. Sunday we were out all day and returned late in the evening to find that there had been no maid service. Beds were not made, there were no fresh, clean towels provided and the trash had not been emptied. The AC unit did not work properly. It cooled the room but did not remove the humidity. It felt clammy in the room. Like sleeping in a cave. Upon checkout, i was told I was good to go. No inquiries into how was my stay, and no thank you for my business. Red Roof Inns should be ashamed that it lends its name to this property, and Expedia should be embarrassed that it even lists this property as a lodginig option. If i could rate this as a negative 3 I would. To call this property a dump is an insult to dumps. Expedia really should consider removing this from the list of lodging options. It inspires no confidence in using this service.

Nice room! Comfy bed with choice of pillow type. Was able to adjust temp control the way we wanted. TV-clear with many choices. Easy walk next door to McDonald’s.

Need to upgrade towels

Room smelled like musty feet. Hair, blood, and other stains on covers and sheets.

Apparently there is no daily room service included , freash towels soap, coffee etc, or are we receiving a small amount for no service wound be appreciated

Smells like weed & cigarettes. Lots of people passed out outside laying on the ground. Very loud. One towel in the room. Pillows were flat and old. I’m praying we don’t get any bugs. Also the outlets were broken and you could see the wires which is super dangerous

Good room, clean but

The room was dirty and smelled funky. I couldn't place the smell but there were stains on the bedspread, something splattered up two of the walls, a dirty (mold?) shower curtain, a dirty window shade, and while the towels had been cleaned there was a bunch of hair and other debris stuck in the towel fibers. At least the bed was comfortable, the AC worked and the staff was friendly.

Two angry and yelling customers about room conditions. Room I got looked ok but, water was coming up from the bathroom floor, bed sheets were stained and a bug was in a dresser drawer. Room smelled of musty dampness and cigarettes. Looks like people live here and are schetchy. After inspecting the room, wife and I said no so we drove the ten hours home. When informing the person at the desk, another guest was showing nasty pics of the room. Booked rhrough expiedia so no refund. If you like nasty people and rooms, this is the place for you.

Room reeked of smoke even though it was supposedly non-smoking.

Extremely dirty room. Dust and insects. Very dirty bedsheets and duvet. Blood stains on duvet cover. My horrible experience ever for the first time.

The washroom had dead bugs. Mattress got brown stains on it. Housefly in the room. Everything was chargeable. Which was so annoying!

Thank you

It better be the cheapest in the area because we thought $79 for the night let's go... We almost just left and went somewhere else but it was 11pm. There was blood stains and regular stains on all the blankets and floor. Garbage under the bed and a left dirty sock in the bathroom. Never again sorry.

Dirty, cigarette butts

It was a verry good stay, we all got along and all my need was taking care of. I really enjoy the place.

Pay the extra money and stay somewhere else

I didn't like because heating wasn't working second day of my stay.

Decently clean, no sign of bugs. Pleasantly surprised I heard no noise from neighboring rooms, though there is no escaping big trucks going by. There was a lot of light leak, which disturbed my sleep but others might be okay with. I need blackout conditions and no LEDs (microwave). Given the price and that all I needed was a place to sleep off some alcohol - not a romantic getaway - it was fine.

But the front desk person seemed nice, and it was off the highway so i dont know what i was expecting for 247.20 for three days, it was cheap and a place to stay.

Hands down the worst hotel experience I've ever had. I've stayed in dozens of hotels in my lifetime and I have never experienced a place as bad as this one. The room stinks and the customer service is horrible. When my fiance went to the front desk to ask for a plunger because our room came with a clogged toilet, we were not offered a plunger, or a room change. The girl he spoke to literally said she "didn't f$+@(ing care" about the toilet being clogged.

i have seen and killed bed bugs in two of the rooms i have stayed in so far.

A

It wasnt clean like at all. The mattress cover was stained and gross as well ans the pillows under the pillow cases. The toilet was gross. The trach cans were all full with trash all over the ground. Every where else was booked had no choice but to stay. Not to metion there was slim to no ac we had to door dash a fan and even then was so hot and stuffy we could barley sleep.

A

I've stayed in multiple red roof inns before and never had a problem, but this was one was dirty, had a strange smell, and was overall not worth my money. We learned on check in that it was an "independently run" red roof so I assume that is to blame for the difference between other RRI's I have stayed in in the past. If we were staying for any longer than one night, I would have asked for a refund and found somewhere else to stay. but for one night, the beds were decently comfortable and we only needed a place to sleep during our pitstop.

The beedings seemed unchanged, with after smell. Them room, AC floor entrance rug smell mushy/moldy. But the staff are very nice.

The

Very good place to stay

dilapidated hotel, left immediately

This place is a complete dump. Everything is dirty or broken!!!

Fast and easy check in

nothing

Very disappointed to say the least. Exposed outlet wires. The outlet cover was laying on the floor. Pet odor in room. TV didn’t work in the 2 different rooms we were given. We couldn’t change the channels with the remote in the first room so they moved us to a second room. In the second room we could change the channels but couldn’t hear it because the volume adjustment didn’t work. Told we had to use the one set of towels provided for showers the WHOLE week we were there. Yuck!!! No cleaning service the whole week. There was a gap at the bottom of the door so critters could very easily get into our room. We heard the person in the next room every time he coughed AND we actually heard that person snoring too. Really had an unpleasant stay. Would NOT recommend you stay here.

All of the beds at the Red Roof Inn needs to be replaced ASAP with new ones.

Great

Room was disgusting. Smelled heavily like dog and I found literal trash under the bed. The bathroom didn’t work properly and you could see light coming under the entrance door. I’ve never been at a place this disgusting. If I hadn’t already paid I’d have left and gone to a better location.

The first room we were given reeked of smoke. The second also smelled funny but was acceptable. The soap dispenser by the sink was empty, reading lights over the bed were broken, and the shower drain was slow.The uncarpeted floor didn't seem clean.

Soon as I walked in the room floor is dirty hair all over the linens under the bed was dirty bottle caps wrappers.

The bedsheets were stained with brown splotches, and the entire room was dirty. The air conditioning unit looked like it hadn't been cleaned ever. We spent at least 20 minutes cleaning the room ourself before actually getting comfortable.

Had to be given a new room as the room we were first given keys for had trash in it and had not been cleaned since it was last used. The staffbwas nice and did not hesitate to get us a new room when we notified them, almost as if they weren't surprised. Our second room has some issues with the toilet and the TV did not work. We were able to make do with the toilet but despite trying to get the TV fixed/working we were not able to. We figured it wasn't worth saying anything and having to swap rooms again. Housekeeping also did not stop by our room the entire trip we were there, however, with how our trip started, we expected this to be the case.

I wish I had read the reviews before coming. The experience was awful. It all started with an unattended lobby with locked doors, as I was checking in. There was no sign that said someone was coming back. I was worried I wouldn't be able to get into my room. About 5-10 minutes later, someone came and I learned that every person had to be buzzed into the space before entering. It concerned me that security was set up that way. The parking lot had large signs about not being responsible for parked cars. Was I in a bad neighborhood, I wondered? As I got into my room, I noticed the bedding had smoke burns and holes on it. One of the pillows had yellow stains that were see through the pillow case, which also had stains. There were only 3 pillows for the King-sized bed when there were supposed to be 4. 2 of the pillows were extremely flat. The tub had yellow stains throughout. The room and bathroom doors were painted horribly. The AC vent had burnt marks. The light switch area over the bed had smudges around it. The TV didn't work at all (said no signal). I did ask the front desk person for an extra pillow and was told they didn't have anymore. I also asked her about the TV and she said she'd come take a look, but never came. Needless to say, I will never come back to this dirty and skeevy hotel.

It felt a little uncomfortable with some of the people that seemed to be just hanging outside…and the smell of smoke was everywhere but for one night - I survived !! 😉

Poor conditions

Very close to my destination

Cigarette smoke outside door all day

Good

The sheets and towels were not changed. No maid service. The TV didn't work. Bus found in the sink. Awful.

floors extremely dirty. carpet was disgusting and sticky bathroom not properly cleaned

The toilet was leaking

Room smells like smoke.