Fairfield by Marriott Inn & Suites Herndon Reston

Well locales for flights next day

Had nail in carpet, Bathtub stopper not working. room was not cleaned in second day. After reporting they fixed bathtub issue. Would not stay here again. Breakfast was also average

Good

Very good

The desk staff were friendly and helpful. I didn’t need to contact them for any needs but feel they would have been responsive. The room (219) was clean and well maintained. I had a standard king room and found the desk and bathroom setups to be quite well laid out. Was a little stark to see the sink as soon as you walked in BUT it functioned well while in the room. The shower was clean, had a foot shelf, and plenty of space for toiletries. It was a narrower shower but I was able to function in it without hitting the wall or glass doors. Bed was on the stiffer side which worked great for my pre-bed lounging but not so great for my sleep, but no mattress is one size fits all. The room temp was adjustable and comfy and the room didn’t have a musty smell like some hotel rooms do. I’d definitely stay here again if I have to come to the corp office again or IAD overnight.

Superb

The staff was very helpful and they displayed excellent customer service

I left the shower run for near 15 mins and could never get any hot water. When I mentioned it to the staff, he just stuttered on words and didn’t really have anything to say or couldn’t give a solution. People screamed in the hall most of the night. Room was clean though

Perfect place to stay

Front desk was amazing

Front desk was amazing

I liked the clean room. I enjoyed the hot coffee in the lobby, but wish they kept it out longer.....maybe through the evening.

The bed was like sleeping on a box spring rather than a mattress and the toilet would not flush. I usually enjoy my stays at Marriott but no worth $200 for this stay.

Good

Not very good. Our room was on the corner so it was 7 feet shorter than all the others. No place to put our bags (no stand), the bathroom sink was by the entry door and there wasn't even a towel rack for the towels. I asked for a discount but was refused.

Not very good. Our room was on the corner so it was 7 feet shorter than all the others. No place to put our bags (no stand), the bathroom sink was by the entry door and there wasn't even a towel rack for the towels. I asked for a discount but was refused.

Exceptional

Superb

Exceptional

Unexpectedly tiny room

Very good

Unexpectedly tiny room

Breakfast was excellent with a lot of choices. Parking is free, a boon for this area. The neighborhood feels pretty safe and is clean. Restaurants are nearby and wide in variety. Hotel was clean, all was in good working order, AC was efficient and effective. Overall a great stay. (One night stay for a kid's sporting event nearby).

Yes

Very good

Exceptional

Exceptional

.

Would recommend

I have stayed here several times over the years. Staff are very accommodating to whatever needs you may have, parking area is well lit and safe. Rooms are always clean, and the breakfast is always fresh and available in the morning. The only place I stay when I’m in the area!

Was fine

Free easy parking, great location, very clean and comfortable room including the bed (slept really well – you could hear things in the hall, so there's a risk there if people are loud, but luckily no one was). The breakfast was also very pleasant – they even had oat milk, so nice. Nothing, all good.

Free easy parking, great location, very clean and comfortable room including the bed (slept really well – you could hear things in the hall, so there's a risk there if people are loud, but luckily no one was). The breakfast was also very pleasant – they even had oat milk, so nice. Nothing, all good.

Exceptional

I didn't use the gym, however I peaked at it and it looked fine- the internet was fast - I didn't eat breakfast however I peaked at it and it looked lovely! this little gem is so convenient, clean, great staff - we always stay here!!

Small bathroom with no water pressure in the shower

Clean, comfortable and nice breakfast

Clean room. Friendly staff.

Clean room, good amount of towels and wash clothes. I like the fitness room and accessibility it had for ice and water. Definitely would go back.

Great and clean facilities. The front desk ladies was really kind. They are helping me to make my staying room perfect by give me some dinner recommendations in the area.

Friendly staff and well maintained property

I have drive 6 hours from New York to Reston Virginia. Like I was trying to get early checking, but the reception she did not allow me to do the early checking. I was too tired and I have to go for another hotel and I have to come back later. Apart from that everything was good.

The staff was nice enough to give us breakfast to go when we had to leave before breakfast was served.

Clean room and courteous front desk. Very accommodating

Bedsheets were clean Heat works. Decent Breakfast.

Booked room that hotel property didn’t have room that I booked. Front desk lady wasn’t trying to tell me that. I got moved 3 times.still was never in room that I reserved and paid for.

Our room shower the first night was hardly even warm . It was terrible after getting stuck in traffic and reaching our hotel at midnight and taking a shower with no hot water . Second night it was slightly warmer. So not sure if we would stay again and we visit to bike ride often.

Room was comfortable. Parking was easy. Staff was friendly

Yes

Clean room nice staff

This was only a night stay, no shopping and gym needed.

Conveniently located to where we needed to go, easy to find.

Convenient location. So glad parking is included, if it was'nt I would NOT stay there. I am not a fool with my $.

The hotel is well cared for and clean. It was a pleasurable stay.

Very good value

Staff and location

I stayed several weeks ago and it was totally fine. This time, the same type of room was tiny by comparison, the bathroom was so small you could hardly shut the door because of the toilet. There was ZERO hot water for showering or for shaving and the air conditioner did not cool the room but made it humid. I wouldn’t recommend!

I’ve stayed here several times and everything is great. However, the last three visits, each time a different room, I’ve had no hot water.

Great stay!

The property is in a great location for exploring different types of food and small shops. It is easy to get around by walking, or using public transportation.

😊

The shower was WAY too weak, even for eco-friendly

Room was excellent. There’s complimentary breakfast and coffee. Clean. Quiet.

Toilet room too small!!! Not much water pressure in the shower. You’re not located by IAD !

I have a disability (although I am not in a wheel chair) and there was not a cart for me to use to take my luggage from my car to my room and from my room to my car on checkout. My things were heavy and I have a rotator cuff problem on both sides, so it was a damper for me. Ruth Molyne

I am filing a formal complaint.

Great

Check in was easy. The room was clean. The shower knob was broken though and there was like no water pressure. The breakfast was eh. Bacon was so thin it was like paper and the cheddar biscuits were so hard. I did enjoy a banana and blueberry bagel.

Cleanliness

Nice clean room in location with lots of food options.

Great breakfast was offered daily from 6-9. Coffee and tea available in lobby area 24/7 which was lovely. It was a good place to stay and could move up to Excellent with just a few changes.

Nice clean room

Clean

Exceptionally nice staff, comfortable beds and pillows, quiet A/C, later checkout.

Staff were great and room was lovely and clean

Nice and clean!

.

Included a reasonable breakfast. Our room away from the elevator was quiet, thank you

The water pressure in the shower makes this a no-recommendation. It was nearly impossible to use and was common in multiple rooms. The staff seemed like they were unaware of this problem. They knew.

Continental breakfast needs a reboot. Didn’t like whatsoever

nice neighborhood location

It was a decent stay

Hotel was very clean and breakfast buffet was set up nicely. Variety of items to choose

This location is clean, quiet, friendly, and easily accessible. We will continue to stay there for all our visits to this area.

Everything was good

The suite I booked was not available. I was put in a smaller room by the front desk agent. Did not like the set up of the room with the sink being out of the bath room. The bathroom was tiny. I was told to call Expedia to get the price difference refunded back to me.

convenient location

👍

Nice location and staff

Great

If you are staying overnight for a flight or continued travels that is the only reason to stay here. Bed was comfortable that is the only thing that was positive. Breakfast was horrible no options if you have dietary restrictions. Inside the room , the refrigerator had a horrible smell could not use. Toilet had to be flushed twice in order for anything to go down. The elevator was dirty.

Old redone

Staff

Overall not a bad place, clean, quiet, pleasant staff, however... The bathroom was the size of a closet with no sink in it. You had to step outside of the cubicle to wash up in full view of occupants of the room, touching the door handle with your soiled hands. No garbage in any of garbage cans. No trash in the bathroom next to the toilet. The heater would not stay on heat. Modern thermostat connected to old heater which wouldn't keep the room at a comfortable level. Breakfast was very good, check out was super fast.

The staffer at night shift was extremely polite and welcoming and too great care of me. The hotel was excellent as well, no complaints!!!

The hotel is comfortable and close to lots of eateries.

Very clean, kind host to greet me, great breakfast, nice accessibility room.

friendly staff, good breakfast

The check in clerk was very friendly. Room is very clean and the bed is comfortable.

Good stay. Front desk very accommodating. Rooms clean.

The hotel was located in a convenient area that had easy access to airport and metro station. Front desk staff were helpful in giving directions to the closest metro stop.

Shower pressure was lacking. Bed was super hard. AC would not stay on consistently it would heat up four or five degrees then kick on. Overall it was ok.

Great customer service! Fast check in and out. Love the availability of long term parking. Only down side is that breakfast does not open until 7 on Sundays.

Clean and safe

Conveniently located near shopping, transportation and a great bike/walking trail. Looks like it was recently updated. Room spacious and clean, bed comfy, staff friendly and helpful.

It was a nice stay will come again

I had difficulty finding it as I was following GPS directions and was looking to the wrong side of the street as I passed it. The room was what I expected but like others the bathroom lacks a towel bar near the sink.

Great place near Reston Town Center and Herndon. Near gym, coffee shops, and Dulles Airport. Breakfast was excellent.

Satisfied

Friendly staff, very helpful and property was very clean

The room was clean and the bed was comfortable.

Friendly staff and very helpful

Everything is clean and new. Everything works.

Property was excellent.

Only complaint is lack of sound insulation in the building…

awesome service. close to many eatery's and stores

Front Desk customer service and also the cleaning staff very friendly and courteous.

Clean. Bed way too firm. Breakfast was good.

Love

Break fast was excellent.

good

They charged me for Wi Fi even it says it it's free when I reserved online. When I got to the Hotel the receptionist asked me to pay for WiFi , even I said I don’t need it.

Good

Very clean l

Loved my stay!

When we got to our room, the AC wasn't working, which wasn't great. They did send a repairman in a timely manner, which was nice. He said he fixed it, we got ready for bed, gave it some time to cool down, but we realized that it still wasn't working. They did give us a different room, which we really appreciated! The beds were ok, not great, but they did have really nice pillows.

It was a very nice clean hotel. The staff was friendly. The breakfast was good and extended hours on the weekends.

We booked a room with a king bed. When we got to the room, we were put in a room with 2 queen beds. When we called the desk to see what happened to our reservation with a king bed, we were told there were no rooms with a king size bed because they over booked. The compensation for negating our booking was nominal.

Clean

The staff was very nice and accommodating. The beds were so comfy. I slept like a baby

Cheap but noisy ac.

Staff was very friendly and helpful, going above and beyond to accommodate special requests

Perfect

I thoroughly enjoyed my stay. Very nice and clean rooms, friendly staff and easily accessible.

Room 417 AC is broken all night and when asked in the front desk they only provided a standing fan instead of offering a new room, couldn't sleep all night. It was hot as an oven inside the room all night. I would not recommend this place

Nice location

Will definitely stay again

Better pillows would be a nice upgrade.

Convenient nice and clean

I was on the first floor and the walls were very thin. Every morning between 6-6:30 someone would use the ice machine which was very noisy and you could constantly hear people in the hall.

All as expected. Disappointed that marriot wants an extra $4.99 for streamable wifi.

Great spot. Very convenient. Nice rooms with walk-in showers.

Good place to stay

This property is in a great location. Next to a grocery store, across from Panera Bread and many other eateries and within walking distance of Reston To n Center. The rooms were clean, beds were comfortable and the included breakfast was great.

Stayed there because of the excellent reviews. Was on a business trip to DC and previously stayed at a 4 star hotel payed by my employer. But had to extend the stay due to personal reasons with paying out of pocket and hence stayed at this Marriott hotel. True to the reviews everything was beyond excellent. The room welcomed with a faint perfume aroma and the room temperature was ambient. The bed was comfy and the sheets were cotton unlike the uncomfortable polyester at the Hyatt regency. The room was quiet. The highlight was the professionalism and courtesy by the front desk staff. George was really commendable in his dealings with customers - a true professional. Overall love it! Will stay here again.

Room was fine. Good value, but bed was hard.

The hotel was clean, staff was friendly and breakfast was good. The hotel was noisy because of other guests banging doors closed.

Staff is very nice.