Quality Suites Hickory South
About Quality Suites Hickory South
Quality Suites Hickory South is located in Hickory, a 12-minute walk from Hickory Convention Center. Featuring a seasonal outdoor swimming pool, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property provides a 24-hour front desk and an ATM for guests. At the hotel, all rooms come with a desk. All guest rooms in Quality Suites Hickory South are equipped with a flat-screen TV and free toiletries. The accommodation offers a buffet or American breakfast. A business center and a gym are available at the property as well as free private parking. Charlotte Douglas International Airport is 48 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel reviews are mixed, with guests praising the cleanliness of the rooms and friendliness of the staff, but also expressing concerns about outdated facilities, bugs, and unpleasant smells. Noise from neighboring rooms is another common complaint.
- Clean rooms
- Friendly staff
- Outdated facilities
- Bugs and unpleasant smells
- 5/5
easy parking
- 4/5
For the price for the hotel was a great fit fir me to visit family in area. Clean and in a great location NA
- 5/5
Exceptional
- 5/5
The rooms were modern and clean. The staff was very accommodating. Desk clerk Dan was very helpful and friendly. Highly recommend.
- 4/5
Very good
- 3/5
Staff was very friendly and helpful. Our room was musty and everything, our clothes, the bedding, furniture all felt damp. Breakfast was supposed to be available until 9:30, however most of it was already put away by around 9. Our electronic room key stopped working twice and the plumbing inside the wall by our bathroom kept making a clanking noise that never stopped. The manager told us they are getting ready to remodel the rooms, including new plumbing. Great location and price.
- 4.5/5
Superb
- 4/5
The sofa that was in the room was very used and uncomfortable. Other than that they should have another TV in the living room area. The TV by the bed was far away.
- 5/5
Everything was awesome me and the family loved it here
- 3/5
Worked fine for a one night stay. Would not want to stay longer than that.
- 4.5/5
Location and Value a little loud, I was at a busy location ?? But not bad would go back again
- 4.5/5
Location and Value a little loud, I was at a busy location ?? But not bad would go back again
- 4/5
Room showing it's age but it was clean and everything worked. Great location, staff very helpful and friendly. Price was right.
- 5/5
Rooms are clean and staff was great. Rooms are big
- 1/5
The room was not clean. There was bed bugs. It looked like a motel for homeless people. It smelled awful. The hallways were not that clean. Also the walls were filthy. Overall, I would give it a rating of a -7. This place needs to be fully inspected and updated. The rating listed is not accurate. It should be a 3 or 4. They were nice enough to refund my money. I ended up going to a 9 star hotel.
- 5/5
I had a wonderful stay. The check-in process was easy and quick, and Don was friendly and very helpful. The room was clean, and the bed was comfortable. As a solo traveler, I felt safe during my visit. They offered a full breakfast with eggs, sausage, biscuits and gravy, grits, and more. The location was also convenient for exploring the surrounding area. I would definitely stay again.
- 4/5
Very good
- 5/5
Exceptional
- 3/5
Room was clean and pleasant. Desk clerk (Don) exceptionally courteous and helpful. He did explain renovations were going on. No hand railing on outdoor stairs to get into the building. Sidewalk so uneven, I actually tripped and fell to the ground. I went to the desk clerk and asked for rest room to change in as I had already checked out (I had huge grass stains on my knees). He immediately got out a first aid kit so I could clean scrapes and cuts on my arm. Offered to let me back in my room though I did decline.
- 5/5
Exceptional
- 4.5/5
Superb
- 1.5/5
Poor
- 3/5
The room was cleaned, however, it did have a smell.
- 2.5/5
Passable
- 5/5
Yes to both. The bathroom needs a little tender care.
- 1/5
The property looks great from afar; until you get into the rooms and they are atrocious: Mold on the bathroom ceiling, toilet paper stuck in holes where old towel bars use to be, toilet paper stuck in the peep hole in the entry door, bed head board incomplete and crooked on the bed frame, chewed up door trim going into the bathroom, tub spout leaking: I can go on but there were too many issues with this room that I think I've run out of space on my phone from all the photos I took. Online the hotel looks outstanding, in person it must be one of the worst I'be ever stayed in, honestly. Go check room #147. You will see what I am talking about.
- 4/5
Very good
- 4/5
Bed not the best
- 4/5
People are great Bed not the best
- 4/5
Very good
- 5/5
Exceptional
- 5/5
Stayed for one night the room was clean and was a good place to stay for the night
- 5/5
Everything Nothing
- 3.5/5
Good
- 5/5
Everything Nothing
- 5/5
Everything Everything
- 5/5
Everything Everything
- 4.5/5
Superb
- 5/5
Clean rooms
- 5/5
Exceptional
- 5/5
The staff was very nice and helpful. Parking was not an issue even with the large number of work trucks as they parked in the back out of the way. The breakfast was very good and hot.
- 4/5
Comfy, clean, low price, so worth it!
- 3.5/5
Good
- 5/5
Location was great. Next to all the shopping and eating in the hickory area you could ask for. The traffic is pretty bad. The lights are your friend. But they will still make you wait.
- 5/5
Location was great. Next to all the shopping and eating in the hickory area you could ask for. The traffic is pretty bad. The lights are your friend. But they will still make you wait.
- 4/5
Comfy, clean, low price, so worth it!
- 5/5
It a great place to stay if u had few more people there are couch beds indouble room. I sèe theee was a out pool look clean i dont knew if it was open yet but it was raining but fully snack machines, friend host but police are deep around area which is great but i kind of felt like they where following me and random men standing around actin like they wasnt police but cool to but im not no criminal nor person to be watch it was just me there but beside all that it was great i hope to stay again in future trips!!!@
- 3.5/5
Close to everything I needed to be close to. The age of the property it needs a major upgrade to the facilities.
- 3.5/5
Close to everything I needed to be close to. The age of the property it needs a major upgrade to the facilities.
- 5/5
No complaints to mention.
- 4.5/5
Superb
- 5/5
Staff, Value for the Price and the convenience. No complaints to mention.
- 5/5
Just needed a place to sleep while traveling back home. Staff was great! Room was clean!
- 4.5/5
Location Door to D building didn't require hotel card to enter.
- 2/5
The good thing about this hotel is that it was a good location, clean, and the staff was friendly. The reason I rated it poor was the bathroom was small. The bathroom door hit the toilet when it was open and the hot water came and went.
- 1/5
The gentleman at the front desk was the only bright spot of the experience. The rest was a hard pass. Smelled bad and very dirty.
- 3/5
Room was very nice for the price. Didn't have hand
- 4/5
Smell in the bathroom
- 4/5
Good bed and pillow Smell in the bathroom
- 5/5
Ok but out dated
- 4.5/5
N/a
- 3/5
Quality Inns are generally hit or miss, this one was slightly above average. Seemed clean, plenty of reasonably lit parking. Short walk to 4 or 5 eating places. Room furnishings were old and worn, the door had large gaps. Bathroom was quite nice compared to the sitting area. The room price made it acceptable.
- 5/5
Comfortable beds and convenient location. Noisy upstairs guests.
- 1/5
The room next door was smoking pot. I thought I was going to get a contact high the whole floor smelled like pot
- 3/5
It was ok.
- 5/5
Nothing
- 5/5
Everything
- 4/5
Nothing fancy. It is a work in process. Staff was friendly. No breakfast because of a lack of staff. We would stay here again though.
- 0.5/5
Nothing they had to cancel my reservation because the hot water heater went out. They cancelled my reservations and I still have not received my refund
- 5/5
My family and I were in town for a funeral and stayed here a couple of nights. The hotel is currently undergoing renovation. I think we stayed on the renovated side. The room was spacious. The beds were a decent size and very comfortable. What really made our experience was the service received from the staff. Everyone we encountered was very polite, and welcoming. Don was exceptionally helpful, accommodating, and hospitable. He helped us out when our keys were malfunctioning, and ended up giving us an overview of the hotel. Letting us know about the area, and dining options. Don was very welcoming, helpful, & funny, and made us feel like family. The woman who checked us in, was also very helpful and provided dining recommendations.
- 4.5/5
Friendly staff, clean rooms, hot breakfast
- 5/5
Everyone was so nice here. Felt comfortable. They helped me when I reserved the wrong kind of room. Great customer service.
- 4/5
The breakfast was amazing the staff was extraordinary and the room was very nice Loud people out side all hours of the night and TV didn’t work
- 4.5/5
Nice place
- 1/5
Unsafe for single women. Property, stairways and hallway carpets are very dirty and smell horrible. Room furniture is very outdated and falling apart. Bathroom fixtures broken, paint peeling, lots of holes, the only saving grace of this place is beds were comfortable, linens were soft. And the manager was great. Other front desk staff were terrible, scary and too inappropriate to female guests. Door key cards constantly locked and couldn’t get in room. Had to take multiple trips to front desk to get fixed. Room door broken and didn’t shut correctly. Had random charges from hotel no one could explain. But manager eventually fixed it. The smell of weed was strong everywhere. Cops were there often, Do not recommend
- 3/5
On the plus side, the bed was quite good. The breakfast hot various hot options, but bread products limited.
- 1.5/5
They had a good breakfast and it was close to the event I was going too. The toilet flushed hard. The furniture, shower and sink was run down. It was sketchy a day uncomfortable.
- 4/5
Just needed a place to rest overnight, wasn't looking for anything fancy
- 2/5
There is no maintenance. My key never worked.
- 4/5
The employee at the front desk was very nice and helpful
- 3/5
The room was very nice except the washroom was very run down and out dated. The tub was very nasty.
- 4/5
Clean and nice room, bed comfy bed but since they are renovating the water pressure and temperature is a hit or miss.
- 4/5
This was a great place to overnight on our long trip. The staff was wonderful. The property is undergoing remodeling and updating Convenient location, we were able to walk to Cracker Barrel for dinner.
- 1/5
Was unable to stay. Staff was unhelpful. Staff seemed to not care. Never received refund either
- 3/5
No hot water for 3 days. TV stuck on Roku agreement, had to call each day to have them fix it.
- 1/5
No hot water the building and rooms look like they condemn the whole place. Extremely scarey rust and mold n old ceramics everywhere
- 4/5
The hotel was very clean. Front desk very helpful. Price was right. Comfortable bed.breakfast was ok wish they would get fruit. Would definitely recommend and stay agaim
- 1/5
Does not have hot water in the whole building and won’t tell you at the front desk when you check in so you have to find out for yourself and when you do they’ll tell you they have someone coming to check it in the morning but they never come.
- 3/5
Get what you pay for. Staff was nice. Hotel however is horrific.
- 1/5
Livibg/sleeping area of the room was clean and well kept. Until you walk in the bathroom. Completely dilapidated with paint chipping in sink and tub. The best part was no hot water (or even warm) for the duration of our stay over the course of a sporting event. None of our athletes were able to shower. No discount offered for the major inconvenience.
- 1/5
Horrendous!! Wifi was terrible, TV out for hours, and I was definitely not getting in that shower! I could have asked for another room, but i would have to ask for an escort. They escorted a woman out at breakfast who was not a guest. I could go on but it was a lesson learned you get what you paid for. No THIS WAS ACTUALLY EVER PRICED.
- 1/5
Front desk gentleman was great. The room was awful, we checked in, and it looked like the room was like one of those cheap hotel rooms involved in prostitution and drugs amongst other crimes. I am not one who is super picky, but this room was so bad we left. The shower was full of mold, the walls and ceilings were peeling, the drawers were missing pull handles, the door from outside didn’t close properly and looked like at one time it had been rammed and destroyed, then a crappy attempt was made to repair it. The rooms on the website looked great, however, the room, 125, reminded me of the Bates Motel. It was awful. The only reason I gave it any stars is because of the gentleman who checked us in. He was a pleasure. I have stayed in some not so great places, but our room at this motel was uninhabitable.
- 1/5
The shower no water and its wood bugs breakfast wasn't so good never go back there no more terrible
- 2/5
The bathroom the paintnwas peeled up in the bathtub easly cut your foot. It in need of repairs and maintenance. The stairs dont expect a handrail there is none. You were also told what you eat for breakfast and your serving portions. Now i know why it was so cheap
- 3/5
The bathroom is very old, and the bathroom fixtures, such as the bathtub, sink, and toilet, are all severely chipped and worn.”
- 3/5
We did not stay for breakfast
- 3/5
Area not safe room smells
- 1/5
I gave 1 star simply because I came in late for my reservation and they no showed it. Front desk tells me there’s nothing they can do to reverse it and I need to pay for another room. They say contact the manager to get a refund on the original reservation in which he denies. So I paid for 3 nights and only got 1. Original reservation was for two nights Friday - Sunday and I arrived Saturday morning at 6am
- 5/5
Staff courteous, quiet
- 5/5
Friendly staff
- 5/5
I was very nice 👍 but the bed can be more soft
- 4/5
Room was clean a well kept. This place is well worth the savings!
- 4/5
Good room. Good staff.
- 4/5
Good place to stay
- 5/5
Yes it was a good stay
- 4/5
Front desk was very friendly and helpful. I got a smoking room and it was a large room and it was clean as far as the bed and floor. The TV was new, fridge worked, microwave was clean plenty of pillows. Only complaint would be the bathroom shower has paint chipping off very bad but they are remodeling and we were told that would be fixed. As a whole, I had a pleasant stay, not loud or crowded and for the price it I would stay again.
- 4/5
Staff is very helpful and courteous. Rooms need a refresh, but it goes along the lines of what you pay for, but they are clean.
- 1/5
Cracked sink, broken shower, smoky room
- 3/5
Room: tired, floor not clean, the bathroom shower curtain was not put on correctly, we had to try to figure it out ourselves. The tub was old with coating that had peeled off. The bed was comfortable, and clean. Parking was convenient, right outside our room, but it felt a little sketchy, (there were people hanging out in their cars and the parking lot) It was quiet, but I felt a little uncomfortable going out to my car after dark
- 3/5
Parking was not secure. I felt very uncomfortable with the location of the room. The a/c worked fine.
- 1/5
Furniture damaged. Electrical outlets unsafe. Most outlets didn’t work. Burns in bedding. Toilet had severe surface damage. Closet rack only connected to one wall. Couldn’t hang clothes. Door frames rusted out. Place needs to be torn down.
- 5/5
Are all spot on!
- 1/5
The room had a very strong smell of sewage and pot, the halls were filthy and the door to the parking lot was not locked. We had to leave, it felt unsafe and uncomfortable. They said they would give us a refund but still have not given us a full refund yet.
- 2/5
Rooms desperately need upgrade. Beds were uncomfortable and made sounds like gunfire when you turn over in bed. Bathtub was awful
- 1/5
Nothing worked.
- 1/5
The bathrooms lack maintenance
- 1/5
Shower was broke, toilet over filled on an empty flush. They moved us rooms, to a room that card reader didn’t work. Had to go back to desk after driving 9hrs at 1 in the morning. Next night the door still wasn’t fixed couldn’t get into our room after being at the race track all day and night at midnight. Was not a good stat at all.
- 1/5
room was smokey smelling, sink, bathtub floors, bed, countertops ect all in terrible repair.
- 2/5
This was a handicapped room with a broken couch, broken table. Unusable tv, could not get hot water from shower. Great bed. No hot good left for breakfast goers at 8 AM. User friendly for day laborers not travelers.
- 1/5
I did not select a smoking room. I have a wife and kid with severe asthma however thats what I was changed to by expedia or the hotel. Property also had people just randomly hanging out of the rooms and people fixing cars in the parking lot.
- 5/5
Checking was fast. Staff was very welcoming and professional.
- 1/5
The conditions were horrible and pull out sofa was broken
- 3/5
The bed was great. The staff was eating the breakfast at 8:10 a.m., so i didn't get anything to eat
- 2/5
The manager on duty was the least helpful individual I’ve ever dealt with at a hotel. There was a mixup with our reservation and his only reply was we shouldn’t have used Travelocity. We should’ve booked direct through them. Travelocity did get the situation worked out. Additionally, the rooms look very rundown. The bathroom fixtures were all chipped, which gave them a dirty look. There was hair still in the shower. There was rust on the doorway into the bathroom. The facility needs updated and maintained better. I had used that hotel several times, but not in recent years. I will never use it again!
- 5/5
Everything was good. Only complaint was pool didn't open until 12pm. Too hot there at that time. 10am would have been better.
- 5/5
They are very friendly and great customer service. If you’re really picky, a snob and don’t care about points or the cost, this is not the place for you. It’s clean, quiet and comfortable. The’d rather stay here for half the price of a room at a Hilton, IHG or Marriott property. I will be booking here for the next show even if there’s openings at a chain hotel.
- 4/5
Overall my stay was good, the room was clean and in good shape. The hallways were a bit worn and really hot but the AC worked great in the room.
- 1/5
The lobby was beautifully deceiving. The front desk clerk was absolutely amazing, kind and helpful. The hotel/motel itself was an open style motel/apartments style place. There were sketchy people walking around aimlessly, couple of meth heads walked into the lobby asking for more towels while i was checking in.. They were denied.. the room was absolutely DISGUSTING, stains all over the bed and bathroom. Had to wear shower shoes the entire time.
- 1/5
The adjoining rooms were apparently being used by drug dealers. The amount of traffic throughout the night was never ending. The loud sounds of people talking laughing and yelling was absolutely ridiculous and completely unacceptable. It was abundantly clear the staff were condoning this and no action was taken against them and they literally stayed loud all night long to early morning around 4:30 AM.
- 5/5
It was clean...and quiet...rooms are huge..
- 4/5
Overall nice just room door key some time not working because of door lock battery problem
- 2/5
Room smelled of smoke and was unpleasant to sleep in.
- 2/5
We booked 2 rooms. Hoping it would be a connecting room, but it was 2 separate rooms. We wasn't aware that we had to ask for two connecting rooms. We assumed it was two rooms beside each other because it said it on there that they had adjoining/connecting rooms. So we ended up using one room and returned the other key. We talked with expedia hoping to get a refund on the room we didn't use. Now we are just waiting for the property manager to confirm. The room we stayed in was dirty. The floor was dirty. Dead cricket on the floor and on the couch bed. The bathtub had paint chips and the jet in the tub didnt work. The air vent in the bathroom didnt work. The coffee maker was dirty. The fridge works very well. It keeps freezing our drinks. Yes we even adjust it and it still froze our drinks. The towels had some minor stains. The beds were comfortable, but they were small. We thought they were queen size, but we read it wrong. Only thing we enjoyed about the stay is that everyone had room. It was a total of 6 people. The air conditing works great. It was quiet and convenient to the stores and restaurants. The shower works very well and stayed hot. It was affordable. The pictures on google doesn't compare to reality. I wouldn't go back there and wouldn't recommend it to anyone, but if you want something affordable and something to lay your head then this is the place.
- 4/5
Nice rooms as they have recently been renovated, clean and quiet
- 3/5
The hotel smelled and looked nice and clean. Staff was friendly and helpful. The rooms could use some updating, especially the bathrooms.
- 1/5
Got 2 rooms and was not even put in the same building as each other which made it difficult to visit due to both rooms on 2nd floors. To many stairs to go up and down
- 1/5
My room didn’t have any hot water, the accommodations were generally in poor condition/dirty, the hotel vibes in general were scary. Seems like there are lots of long term stayers here and several of them were very creepy to the girls in our group and other groups staying at the same time. There was a shooting at the hotel the night we arrived. Breakfast was solid, but that’s about all the hotel had going for it. We had 4 rooms booked and none of them were in good condition. All the rooms smelled mildewy. All in all, way too expensive for what you’re getting. I think we paid an average of $120/night/room. I would have felt more comfortable paying about half that. Stay somewhere else and hopefully avoid all the sketchiness here.
- 2/5
The property was in poor condition at best. They didn’t have extra pillows or blankets for anyone. The breakfast staff didn’t show up, so there wasn’t any hot breakfast. The door to our room had more room around it than I felt was safe for my family. You could have stuck an entire hand under the door.
- 4/5
The room was comfortable. The bathtub looked really gross. I don’t know if it was age or lack of cleaning but it wasn’t nice
- 5/5
This place is a diamond in the rough! Huge rooms, great salt water pool! Can not have a better place for the price!
- 4/5
But please make sure no one smoke weed in their rooms. We can smell throughout the hall way and when we go swimming by the pool. People were smoking around children.
- 5/5
I had a last-minute delay that made me pick a hotel for the night. This hotel was near any food source that you would want! It was right next to multiple big restaurants and fast food. They accommodated me and my dog they were overly friendly offering assistance for anything the room was very clean with lots of room a refrigerator and microwave. It was a safe area and other guests were friendly as well. The guy that checked me in told me all about the area upgrades that they are working on for the hotel and extremely excited about his job and seemed happy. The guy that checked me out in the morning was also extremely happy, upbeat and friendly just what people need.!! I will definitely look for that hotel again if I’m in that area!
- 4/5
None
- 5/5
Good stay
- 4/5
It's an OK stay in the area. The hotel is undergoing renovations and is a work in progress to be kind. The access doors to the back of the hotel don't lock which is a bit concerning. No shortage of odd looking "guests" in the area. Plenty of signs about video surveillance but it might be better to prevent people from entering rather than hope someone is watching. Other reviewers commented on safety concerns and I see why. The room was fine, internet worked well and breakfast had a number of hot choices that were better. than standard midrange hotel fare. For the money, there are better choices in the area or better areas to choose from.
- 1/5
Bathroom had obviously not been cleaned. There was pee on the toilet seat and dried toothpaste on the counter. Moves to a different hotel.
- 1/5
It wasn't clean, I felt unsafe at the property
- 5/5
There was the most friendly and accommodating staff here. Our room was very clean and the air conditioner was the best I have ever had in any stay anywhere. It was loud at times from other guest but be managed and will stay here again.
- 3/5
Older property. No updates. Not that well maintained. Odd smell. Breakfast was good
- 1/5
The bleach smell was even making me ill
- 5/5
The room was very clean and super big, the breakfast was awesome.
- 5/5
It was very good except that the shower curtain didn't reach the floor of the shower. The bathroom sink didn't have a drain plug and the water flow was very low.
- 3/5
We had 3 rooms and every room had issues from key not working to food left in microwave, remote control broken, etc
- 3/5
The staff were extremely friendly great service, the room was decent the bathroom is due for a makeover. The area has allot of restaurants and shopping. Parking was very easy and had plenty of handicap places for easy access to building.
- 5/5
Loved size of the suite.
- 2/5
The bathroom door frame was rusty & crusty. The tub was peeling excessively, as was the sink. Free hot brkfst was cold & had to be reheated multiple times by the staff member: were watery & cold. The public road in front of hotel had motorcycle speed demons racing down it & it was close to 2am when there was some semblance of quiet. The staff was courteous & tried to fix the problems they could fix-thatbwas the only thing good about our stay. Y'all have been warned.
- 3/5
The room didn't have a phone in it. The bible was stuffed in the nightstand. The room really needs up grades done.
- 2/5
The location is convenient, bed clean. Sink, tub, couch and coffee table worn (as in worn out.) Floor not vacuumed well. Coffee maker did not work. Room number appeared to have been written in magic marker.
- 1/5
Not the best place to stay. Rooms are ran down. Loud at night. Over all this place needs some upgrades and work done to there rooms.
- 2/5
One of the booked room has an odor smell of uncleanliness making the overall experience unclean hotel.
- 3/5
The room smells too much of a cigarette when it’s supposed to be non smoking room. The hallway smells too and breakfast was okay but could have been better of more selection to eat.
- 1/5
Toilet flusher wasn’t working properly. Water runs all night. Sofa was torn. Only one set of towels.
- 3/5
Room was every outdated.furniture was very old and beat up.
- 5/5
Nice area
- 5/5
Very nice and helpful staff
- 2/5
completely run down
- 3/5
No elevator. Disappointing room location around back of building on second floor with luggage for Seniors to navigate. Bare bones breakfast. Would not stay again.
- 1/5
I got there and the room they gave me was dirty. Then once I got to the new room, the remote for the tv had dead batteries in it. The tv channels were all screwed up too so the channel numbers weren’t accurate to the guide. The ac unit barely cooled the room. And one of the keys stopped working and I couldn’t get into my room at one point. Just an overall horrible experience.
- 5/5
Good stay
- 5/5
Great stay
- 5/5
We had a good stay the suite was nice, however this particular room needs some minor updates. The location was excellent, the staff were very nice.
- 5/5
Great stay
- 1/5
People above my room was up all night walking the floors. My husband kept hearing someone outside our room talk about doors needing to be locked. Will try booking an interior room next time. Also there was no cable channels or none that worked.
- 2/5
Needs major updates. Very rundown hotel
- 3/5
Overall, it was a decent hotel. Room was kind of outdated but they're in the process of renovating the whole hotel. The staff was very helpful and friendly. The breakfast was good and filling. Could smell smoke at times but not too bad.
- 4/5
Bathrooms were in rough shape. Clean, but worn out. Rooms were comfortable. Nice lobby. Very friendly lady running the breakfast service.
- 3/5
No elevator. Freshly painted. No lightbulbs in lamp next to beds. Needed a deep clean. Doors had graffiti on them and red fingernail polish. Desk staff were very friendly. Would not stay here again. Hotels are expensive for this area.
- 5/5
Awesome check in, rooms are a bit dated but clean!
- 2/5
Bathroom was in massive need of repairs, sink and tub were chipping/pealing, broken tiles, room had an off smell like they tried to covsr up someone smoking, several rat traps outside of building door.
- 1/5
Room was absolutely disgusting with a wad of hair and poop in bathroom and entrance on floor. Smoking in the room made it smell horrible (to the point I felt like I wld smell when went to work). While walking to room, group of ppl were out around all the doors that portrayed a certain group of ppl that did not give me a feeling of comfort. Walls were paper thin and was able to hear everything said by the next door guests. TV did not work but gave statement of the ability to use Apple air and goggle to mirror (but my specific tv was not an option to connect my phone to. When picked up phone to call front desk……phone did not work (I checked connections-it was connected to wall and phone). I was too afraid to walk to desk area bc of perceived guests and surroundings so I was unable to inquire if there was a better room with different neighboring guests and clean interior. Pictures on internet were nothing like what you got! Free breakfast……no thank you…I could only imagine what it was prepared in and around.
- 5/5
The staff was very nice and the room was very spacious and comfortable.
- 5/5
Y
- 3/5
Rude staff in the am rishing everyone out of breakfast. Other then that is was mostly ok
- 3/5
Receptionists was kind. My issues was the overall appearance of the room. I’m not a fan of rooms with rusty tubs and what appeared to be some type of primer spots in the tub and sink. There was also a used bar of soap in the tub, which I felt was nasty. I would have asked for my money back if it would have been an option and left. Anyways. That’s my review. To each their own.
- 5/5
Staff is very kind and helpful.
- 3/5
clean
- 3/5
If you’re looking for a cheap stay then come here but don’t expect it to be great. The lobby is nice so that’s super misleading for the rest of the property.. The door locks are old so the key cards don’t even work. We had to change rooms and key cards multiple times. The floors were dirty; our feet were black so don’t walk around barefoot. The microwave is super old from like the 80s. The dresser in the room was broken, the door of one of the drawers was against the wall. The bathtub and the sink were peeling. The maintenance workers looked like they were on drugs. The only good part was the super nice lady who served breakfast, the food was decent.
- 1/5
Two electrical outlets did not work. The iron did not work, but the staff brought another. The first bed mattress needs to be removed and replaced. There was a dog outside that barked until past midnight.
- 1/5
Hotel is old and dirty
- 5/5
The rooms are spacious and clean.
- 2/5
When checked in the door wouldn’t open. Had to get someone to open it for me. Dead battery on door. Maintenance said it would take him a hour and twenty minutes to get to there to fix door. 2 hours went by, had to call front desk. Maintenance came and couldn’t fix it be another 30 minutes. I had to shower and get ready to leave. Big inconvenience to have this happen especially when the battery was hanging out of the door when I first arrived.think they would have had it fixed before renting the room out again.
- 1/5
They would not let me cancell this booking even though the date was made by accident
- 2/5
dirty, neither tv worked because there were no batteries in the remotes, ceiling mold drawer front had been pulled off and thrown in the corner of the room
- 5/5
Need elevators
- 2/5
I
- 3/5
Room was nice and also clean. Only one complaint is that the heat didn’t work it the fan would blow but no warm air
- 5/5
Rooms need to be upgraded
- 5/5
It was good room was big, my boyfriend enjoyed the morning breakfast, I messed it cause I had to leave for work
- 3/5
The property is dated but is undergoing renovations. It was clean, quiet and the staff were very helpful.
- 4/5
I have no complaints. the room was nice and comfortable. the front desk was always friendly and helpful. I stay at other Quality Inns in other areas of NC and this one in Hickory, NC is the best of them all. I really enjoy their breakfast. the lady who cooks and maintains the breakfast service has been there several years and she is amazing. her breakfast is delicious and she is so friendly. I hope her dedication to her job is recognized with salary increases. Hickory Quality Inn has the best breakfast of other Quality Inns in NC
- 4/5
For $90 a night it wasnt bad. First room the heater was broken and we had to be moved to another room because it was 60 degrees in the first room. But front desk didnt have a issue moving us.
- 3/5
The staff was helpful and friendly. The hotel needs major updates, repairs, new doors, new carpets, paint jobs, etc. The hotel lobby and breakfast room are very nice and up to date. The doors to the outside are left unlocked at all times. No passkey is needed to enter, which is troubling. This could be a nice hotel, if many changes and updates are made.
- 1/5
So the room booked wasn't anything very fancy but at first I had difficulty unlocking my door at first. The room B115 was a smoking room like requested but while using the bathroom I realized housekeeping isn't through and as detailed as expected. The open undercarriage of the sink had cobwebs and a lot of dust collecting. Looking infront of me to stand in shower Wall molding clearly wasn't safe to lean against and obviously had formally been damaged and not really repaired. Finally the worst thing I've ever had happen to my husband and myself during our stay. So around 2 in the early morning my husband was awake watching TV and couldn't sleep while I was sleeping outta the sheets and I was sleeping in the buff. Someone comes trying to unlock and enter our room. After he had listened to walking outside the room and the doornob was being aggravatedly wrestled with for about 5 minutes. Then footsteps. My husband had opened up the door with no one on the other side of the door but a suitcase alone. 5 more minutes go by calmly then the door to room flys open as a complete stranger flings open the door to walk in to see my butt-naked infront him waking me up at this moment while my husband rushes the man out of the room and saying you got the wrong room number! Something to be considered is did the stranger go back to the front desk gave them our room number which they just gave the stranger our room key without cross checking his identfication with my personal information given.
- 1/5
Room smells like smoke , went to brush my teeth and sink was clogged with cigarette butts . Sheets were dirty. Floor was sticky. So bad
- 2/5
Room smells to cigarettes, employee limiting breakfast, noise at hall early in the morning
- 1/5
Rooms were outdated and dirty. Loud music all night long.
- 2/5
First room we were sent to was not cleaned. Had to have maintenance come to get tv in second room to work.
- 5/5
It was great! The staff was very welcoming and helpful with anything I needed!
- 2/5
Needs help.
- 2/5
Very old and dirty furniture, appliance, bathtub, sink, broken toilet holder.
- 1/5
Hands down the most disgusting room I've ever stayed in. No need to say more tge pictures attached say it all.
- 5/5
Staff was wonderful, friendly, and professional. Got a welcome giftset which was online a cookie, pack of crackers, and bottle of water for my stay but let's be honest it was a legit smoking room and we all know what I was looking to use the room for and they didn't disappoint lol
- 5/5
Great place for the price! Definitely could use an update, but still a nice place! Would stay here again.
- 4/5
A little outdated …
- 3/5
Room was worn and outdated. refrigerator did not work
- 4/5
It was surprisingly how quality it was for the price. The staff was kind, the breakfast was okay. But I'd definitely stay here again if I'm on a budget.
- 1/5
Checked in was issued a second floor room. Went to go to the room and there is no elevator. My wife had injured her knee the week before and cannot climb stairs. Went back to the desk to request a 1st floor room and told none available. The side entry was dimly lit and I did not feel safe. I turned my key back in and left to find another hotel