Comfort Inn & Suites Lantana - West Palm Beach South
About Comfort Inn & Suites Lantana - West Palm Beach South
The Comfort Inn & Suites - Lantana - West Palm Beach hotel is conveniently located minutes from the Boynton Beach Mall. This Lantana, FL hotel is minutes from Florida Atlantic University, Florida International University, the Raymond F. Kravis Center for the Performing Arts, Lion Country Safari and the Port of Palm Beach. The Palm Beach International Airport is eight miles away. All spacious guest rooms include refrigerators, microwaves, coffee makers, hair dryers, safes and premium cable television with ESPN and four HBO channels. Suites include whirlpool bathtubs and full-sized sofa sleepers. Business and honeymoon suites are available. Full-service amenities and features include: Free wired and wireless high-speed Internet access in all rooms and the lobby; Free local calls; Free newspaper; Free coffee in the lobby. For business travelers, this Lantana, FL hotel also offers conveniences like a lobby computer and access to copy and fax services. The meeting room features a television, a VCR, a projector and a screen. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! Guests will also enjoy the expanded exercise room and outdoor heated pool. Guest laundry facilities are available on site. There is plenty of free parking available. The hotel has 24-hour guest services. Nearby businesses and attractions include: JFK Medical Center; Cruzan Amphitheater At The South Florida Fairgrounds; Henry Morrison Flagler Museum; Quantum Corporate Park; The Morikami Museum and Japanese Gardens Within just three miles of the hotel one will encounter a yacht club, a marina, saltwater fishing and a beautiful ocean that is perfect for scuba diving and jet ski rentals. Several beaches, championship golf courses, tennis courts and a variety of restaurants are located in the surrounding area.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel's location is frequently praised, and the staff are often described as friendly and helpful. However, cleanliness and room conditions are major concerns, with many guests reporting dirty rooms, outdated facilities, and issues with amenities such as showers and air conditioning.
- Convenient location
- Friendly and helpful staff
- Poor cleanliness and room conditions
- Outdated facilities and issues with amenities
- 5/5
Everything was good. I can complain.
- 3/5
Breakfast was ok. Rooms were stained, had holes in the walls, some type of sticky stuff on the walls as well, plus burn holes in the carpet.
- 4/5
Check in was confusing due to the man who was getting us checked in but the stay was comfortable.
- 2/5
Rooms had a humid smell, everything was risty, lamps corners. Breakfast; scrambled eggs looked like soup. I don’t know if I can go back again.
- 5/5
Very nice
- 2/5
First of all the room smelled bad. They had a ozone air cleaner in room that was very noisy. The ice machine was destroyed on the 3rd floor same as it was during my last stay a few months ago. The fitted sheet doesn't fit right and kept coming undone. No shampoo for the shower bottle was empty. Floor and carpet was very dirty. When walking barefoot your feet became filthy had to keep shoes on in room. Breakfast was not good eggs and sausage was cold had to put in microwave to heat.
- 1/5
The rooms smelled horrible there was mold on the carpets and tub was filthy. The area was not safe the fridge was broken.
- 2/5
The room smelled disgusting, and the microwave did not work.
- 3/5
Of course the pool was closed the entire stay! Rooms extremely outdated (ex: rusty lamps). Breakfast terrible (stale bread, questionable eggs & watered down coffee. On the bright side… No bedbugs, no mildew, no junkies in vicinity, and an overall peaceful atmosphere to lay your head.
- 5/5
Good place, to rest afthe line day work
- 0.5/5
Bathroom was filthy, neither TV worked in suite, 45 minutes to check in, charged my card for someone else's incedentals, gave me a queen room when I paid for King suite, the list goes on.
- 4/5
Everything is good. The property was great and clean.
- 3/5
L’état de la chambre
- 5/5
Best stay
- 1/5
Pésimo dui víctima de robo en dos ocaciones me robaron dinero y una encomienda y el hotel no fue por quien brindar los servicios de las cámaras estuve hospedada 4 dias y jamas limpiaron la habitación ni cambiaron la ropa de cama el hotel apestaba a marihuana
- 4/5
The breakfast! Only the same breakfast.
- 0.5/5
Nothing I liked. Employees do not keep their promise. Bad customer service and the hotel room is stank, tub was filthy. I was promised a refund I have not received yet. I refuse to call my bank to dispute it, I rather the property try and do the right thing Nothing I liked. Employees do not keep their promise. Bad customer service and the hotel room is stank, tub was filthy. I was promised a refund I have not received yet. I refuse to call my bank to dispute it, I rather the property try and do the right thing
- 4/5
Helpful and friendly staff. Convenient and quiet
- 1/5
Room was not clean mold and had smell and towel was not clean then ask to go to another room and then while checking out team member said I did not check out which I gave her the card and I ask her when is check out she stated 11am and then I told her let me check out now then went in my account and double charge me after I paid in full…I will never go back still waiting on my deposit then while I was there the key did not work after coming from work I had to walk back down stair.
- 5/5
Room was clean and comfortable, breakfast was fresh and good. Very pleased with short stay.
- 5/5
Customer Service and its staff were excellent The tv
- 3.5/5
I loved the room. It was very spacious and clean. Very comfortable especially if staying for a few days, breakfast wasn't bad.
- 3/5
Breakfast was standard and not bad. Room was clean, but definitely showing its age. Lots of dented edges, scuff and old carpet. Make sure you dont get an adjoining room if youre traveling alone. Noise travels like people are in the room with you. It feels over peiced for the condition its in, but at least its clean.
- 5/5
Very good
- 5/5
Comfortable room at a reasonable price with very friendly staff
- 1/5
Upon check-in was asked to give card for $50 deposit. I did, and within 3 hours afterwards my card was charged an additional $83.31. I went and asked the front desk clerk about this and they couldn't give me ANY explanation...he just said it will be refunded with the deposit. That is UNACCEPTABLE, at least let people know if you are charging them extra money and not what was originally told would be charged. I am currently waiting on my deposit and charge, a total of $133.31 to be refunded and placed back on my card. And on top of that the shower did not drain well...nasty!
- 1.5/5
The picture of the pool is deceiving and cold, out dated furniture.
- 1/5
Dirty carpet, outdated dirty furniture and loud guess with questionable behaviors. I rented a room from the hotel next door for my remainder of my stay in town so I can get rest. Your location is Very bad place.
- 5/5
Maid pounding on the door waking me up
- 1.5/5
Room was dirty, bathtub was black from filth.
- 1/5
Room smelled like mildew, people slamming hotel room doors arguing all night long got no sleep, pool area had bandage on ground next to pool also a bandage floating in the pool, also did not have enough food for breakfast, refrigerator was unplugged and in order to be able to use it we had to unplug the microwave, all electric outlets did not work . Toilet was plugged by urine would not go down and it over flowed to the rim. Was not worth the $170.00 that was paid and had to give an additional$50 for incendentales. Will never stay there ever again worst place I had ever stayed at.
- 5/5
Fue muy agradable quedarme el personal es muy amable y atento las instalaciones limpias
- 5/5
Very friendly staff, clean rooms. All in all a nice place to stay. Would recommend!
- 0.5/5
Bed broken Roaches Tv broken
- 1/5
PLEASE DO NOT WASTE YOUR MONEY AND STAY HERE THE HOTEL IS VERY NASTY WITH A VERY STRONG MOLD SMELL. THE SHOWER/ TUB WAS SO NASTY WITH HAIR INSIDE OF IT. THE TOWELS AND WASHCLOTH HAS SO MUCH PUBIC HAIRS IN IT AND THEY WERE KIND OF BROWN. I HAD TO GO THERE FOR A BUSINESS MEETING AND I WAS SHORT ON TIME I GOT THE HELL OUT OF THERE EARLY AS POSSIBLE IN THE MORNING AND HAD FUN AROUND FLORIDA TO MY FLIGHT BECAUSE I COULD NO LONGER STAY AT THE HOTEL
- 4/5
Good breakfast
- 4/5
Breakfast was very good, food was fresh
- 5/5
Good breakfast
- 5/5
The room was quiet and clean
- 4.5/5
Everything good
- 4/5
Mattress needs to be refreshed. They are sinking
- 1/5
The staff was great he was very friendly and helpful however the beds were dirty the room overall was very dirty even the linens were partially dirty it the bed sheets were filled with stains because stripped the bed to look for bed bugs cleaning crew needs to do better
- 1/5
Room was really dirty with cockroaches in the bathroom. Bathroom did not look like it was cleaned and had dirt in all the corners of tub and floor areas. Outside has trash all over and the hotel had a strong potent odor to it. TV was broken and did not work. Staff were friendly tho and breakfast wasn’t bad.
- 1/5
Please save your money and go somewhere else. Mold in room, bugs in room, and zero customer service training. Worst hotel I’ve ever stayed in. Had to get a dispute filed on my credit card because management wasn’t trained how to handle guests complaints. I had photo evidence of bugs, mold, & water damage in bathroom…manager said you can send me proof but there’s nothing in there.
- 3/5
Unfortunately the room smelled like a water leak and the lights were rusted out. Our tub had a patch floor in it and most of the plugs didn’t work. Staff was nice and breakfast was pretty decent.
- 5/5
Me and my family very much enjoyed our stay. Property is clean and staffs are very nice. Breakfast was great.
- 0.5/5
It smelled it was dirty it was uncomfortable. People were living there as in permanent residence. They had a grill out in front of their door. Lawn chairs. In 62 years by far the worst nastiest filthiest Hotel I've ever been in in my life
- 2/5
Breakfast was good ..and Pool DIRTY
- 4/5
Overall, my stay was enjoyable, and the staff truly made a difference.
- 4/5
Website lists, family, friendly, and cribs that are free that are available. This was not the case and when I called, they said we no longer have cribs since the renovation which happened who knows when.
- 5/5
Good
- 5/5
All great
- 1/5
I even not stay!!! Terrible place, insecure, dirty, smelled pot, my daughter was with terrible allergie!! I’m asking for refund!!
- 3/5
Staff was friendly and accommodating. Property is run down and dirty.
- 3/5
The title of this hotel offers a lot...of irony! The beds were very firm, and the pillows were way too soft. Despite having 4 pillows on my bed, I was never comfortable. Our room didn't have a toilet paper holder or a hair dryer for my mom. And staff was unable to provide one. The bathroom door was missing a hook for the hook and the door that led to our room had to be locked because if it wasn't it could easily just open. That occurred multiple times. The complimentary breakfast was edible, but nothing to rave about. Most of the staff was friendly, but the area of the hotel didn't feel to be the best. We had a couple try to enter our room in the middle of the night. They were at the wrong room, but I was still aggravated. And the fire alarm going off at 4 am on our departure day wasn't ideal. All in and all, it was the greatest, but if you're in a pinch, this isn't the worst place you can stay.
- 2/5
This building needs a total renovation. Bedsheets were stained, the bottom bed skirt was filthy and probably has never been washed. TONS of roaches in the bathroom. Toilet was stained. Stains and streaks on walls of room and headboard. But most staff were kind and helpful.
- 1/5
Walls had stain in the room & was old & peeling! The couch was also old and also had stain. The room smelled horrible, moldy smell. ( told the manage on duty he said He couldn't do much -since it's under new management now)! He didn't seem like he cared cared! It was not a pleasure stay.
- 0.5/5
No TV remote. No toilet paper holder, no toilet paper. No shampoo or conditioner in dispenser. Electric plugs for coffeemaker did not work. Curtains were so old you needed something to hold them closed. Room smelled lik eit used to be a smoking room.
- 4/5
The location was convenient, the hotel appeared to be pretty well maintained, my room was clean, neat and orderly, although I would’ve preferred more towels. The bed was a little hard, but survival for a short duration. The breakfast was a little sparse.
- 1/5
Absolutely worst hotel I have ever stayed in. Room was filthy dirty, mattress was disgusting, towel rack was falling off the wall, had to wear shoes in the shower because the shower was so gross. Staff was not friendly.
- 5/5
Excellent service,
- 4/5
When we were checking in the representative was excellent. I really enjoyed my stay. Breakfast could have been better.
- 4/5
The beeakfast was kind of lame.
- 1/5
Rust around the tub drains and handicap grab bar. No black out curtains, and our room was right next to a security parking lot light.
- 2/5
do not use pool
- 5/5
The room is clean & nice
- 5/5
Good
- 0.5/5
Bugs on the ceiling Spiders in the bath room Few electrical outlets working Bad smell
- 4/5
There was a very strong air freshener that blasted your nose as soon as you waked it and I can’t say it was pleasant. The breakfast room was very crowded. The room was fine, it was clean and the beds were comfortable. I was pleased with it for the rate that I was able to get, if I had to pay the other $200 a night I would have been a little more annoyed. The area around the hotel leaves room for improvement but it is just a short drive to the beach.
- 1/5
The room was super dirty . We found 2 roches The floor carpet it was wet and the room had a tambien
- 4/5
Bathroom was not inviting
- 2.5/5
The bathroom fan was so LOUD when bathroom light was turned on. It sounded like a Zack hammer was being used. The bathtub wasn’t clean. The microwave was rusty inside. We didn’t have bath towels in our room twice. We had to ask for them.
- 1/5
The entire hotel needs deep cleaning & updates. Carpets everywhere were filthy. Rooms were dingy. We requested to move rooms because ours was so dirty. The staff did accommodate us and we moved to another room which was only moderately better.
- 5/5
also - the breakfast was a bit lacking variety - 5 days of sausage and eggs is not fun
- 4/5
Location good close to interstate breakfast was very hot fresh Little more lighting in lobby
- 1.5/5
Roach in room, no hot water 2 out of 3 days. Spots ans stains all over carpet n Halls and room. 3 gunshots one night outside hotel. Staff is really focused on rules and not customer focused. Makes you not feel welcome.
- 3.5/5
A little pricey
- 5/5
It was a great experience
- 1/5
If we had not got there so late after 1.00am we definitely had cancel the reservation the pillows cant even think about it
- 4/5
had to keep checking in and out instead of just reauthorizing the room
- 5/5
Clean comfortable room and great breakfast
- 4/5
Staff was courteous and helpful, breakfast buffet was adequate, room was comfortable.
- 4/5
Yes
- 1/5
The staff was really nice and the front desk lady and the breakfast lady was helpful, everything else at the hotel was rough
- 5/5
The check in staff member was drip and efficient the rooms were clean and of a good size good water pressure in the shower bath lip was low breakfast had variety and hit the spot
- 1/5
Room was disgusting, the ceiling had mold, the bathroom tub was also dirty. I did not stay in this hotel. I contacted Hotels.com for a refund and according to them because they couldn’t contact the hotel manager they could not give me a refund. I will no longer use this third party for another reservation.
- 2/5
No towel They never came to clean the room Bathroom was so dirty It was loud it felt like a motel a lot of homeless did not feel safe at all.
- 2/5
Room needs updating. Burns in carpet. The whole hotel smelled weird. Room smelled like bleach and bathroom had lots of hair leftover from previous guests. Not great.
- 5/5
Everyone Great
- 5/5
Nope
- 5/5
Thank you
- 5/5
Clean room , staff was professional and nice
- 3/5
Good room, good price
- 5/5
All the above
- 5/5
It was a great place to stay, very accommodating, friendly staff, clean and would definitely stay here again!
- 3/5
Shower door was incredibly filthy. Room 209. Looks like mold. The furniture needs replacing. Couch was stained and kitchen chairs have tape from wear and tear.
- 3/5
A good accommodation and pure breakfast.
- 3/5
Beatrice
- 5/5
Great room and professional staff
- 1/5
this place is disgusting stop recommending it. I also didnt get my money refunded yet an iv called a few times today. this place is pumped with fragrances throughout the whole hotel so if you have a asthma issue or a breathing problem, do not even step near the door. The bedsheets were dirty. The pillows were disgusting their stains on the wall in the carpet in the bed sheets. This place is a very bad place to say, and when I say bad place, I really mean it because I have been in some pretty nasty places before, but the bedsheets and the bed area was never dirty like this.
- 1/5
Horrible dirty bed bugs. I didnt even stay ot was gross
- 5/5
Great
- 1/5
Room was nasty. I literally wouldn’t sit anywhere because of how gross the couch and chair in my room was. This place needs a COMPLETE makeover.
- 3/5
It was affordable and efficient.
- 5/5
I was an old building but the cleaning staff would come in every day to empty wastebaskets, replace soaps and towels if needed. The staff at the reception room friendly and helpful. Good location.
- 1/5
Front desk wasn’t present when we arrived. Had to wait at least 10 minutes for her to check us in the room was filthy. The carpet was tacky. The shower bars had what looked like chocolate on them. We’ll never stay here again. The place needs a total renovation. The comfort Inn should be embarrassed by the representation of this property.
- 5/5
The room was clean and the staff were extremely friendly.
- 3/5
Carpet floor in a hotel room is not my favorite. Also the chairs were a bit dirty.
- 4/5
Muy acojedor muchas gracias
- 3/5
They said will refund in 5 Business Days ???? Will follow up if they Do
- 5/5
Friendly staff who were helpful
- 5/5
I came to get some rest and that I did . Comfort inn is indeed comfortable. Love it!
- 5/5
Good place
- 2/5
The place is old and the smell of the room kill my vibes
- 2/5
old and dirty, coffee machine not working etc.
- 3/5
Yes, the room was in good condition...the handicap bathroom, unfortunately, had a tub - not a shower.
- 1/5
Morning staff was great and ready to address concerns. The night staff was not polite at all. There was a bad smell in the room due to the mold and the humidity. I left the area safe, but if nothing done others might develop some breathing problems. Room 218 should be out of service.
- 5/5
Good
- 3/5
Good
- 5/5
Love everything
- 2/5
Room was fine, but neighbor complained about tv and conversation noise, called the police. We are seniors just casually talking and watching tv. It became stressful and we decided to leave. The office failed to resolve his complaint without involving police. So we left and lost one day of stay because reservation was “pre-paid”. It would have been easier and less stressful to just move him to another room. Won’t stay there again,
- 3/5
For welfare check
- 4/5
Good food and 24 hours coffee
- 5/5
Love Beatrice sweet lady she is amazing and hwlpful
- 5/5
The Front desk lady is very accommodating.
- 5/5
Very clean and good breakfast
- 1/5
While place is dirty and old. Need full bathroom renovation.
- 2/5
Yes
- 5/5
The room was spotless and the staff was great. Will definitely be going back to stay again!!
- 5/5
comfy rooms
- 5/5
Exceeded my expectations!
- 3/5
It was ok nothing to brag about
- 1/5
Did not go to the pool area...Breakfast was ok!
- 4/5
Convenient location, needs updating but was clean
- 4/5
comfortable stay.
- 5/5
Friendly staff! But the building may just be a little older. I guess you get what you pay for. Parking late at night definitely sketchy as hell!
- 3/5
The floor had no ice, the tv in our room didn't work, there was trash on the floor in more than one part of the room, there was no where to put the toilet paper or hang towels or wet bathing suits up, the bed had a broken piece on the bottom and the door to hallway did not seal completely. The bathroom door did not lock and the food st breakfast was served cold.
- 4/5
Staff was great
- 5/5
Friendly staff
- 5/5
Everything is good
- 5/5
Shopping was cool, but didn’t have time to use the pool
- 5/5
Great place
- 5/5
Great place to stay
- 3/5
This is my second time staying at this hotel. The first time, my experience was great. The second time not so good. The toilet did not want to flush. The tub looks like it was never clean, the shower head was stuck and couldn’t move to adjust it. The AC did not work properly.
- 2/5
Check in went well but the room wasn’t clean and the air didn’t cool.
- 5/5
NA
- 1/5
I reserved a single King Size. I was given a double bed room. The worst part was finding out upon my arrival, that I was going to be charged a $100 deposit that will be refunded at checkout. Well i knew there would be no damage, so unhappy about it, I conceeded. I was then given a blank piece of paper to sign for the deposit. REALLY??? At checkout, I was told it will be 3 to 5 days before I got my deposit back. Totally unacceptable. Do not stay here.if you have more than one vehicle, you will be charged for a second parking spot.
- 4/5
breakfast could be improved with better eggs (scrambled) and whole wheat bread
- 1/5
Darlene the front desk lady is telling everyone she's the owner and general manager. She canceled my reservation because she's a very angry and unprofessional person. The rooms have roaches and beg bug please stay away from this place
- 5/5
Very closecto I 95. Great free breakfast.
- 3/5
Staff was great , bldg needs maintenance
- 4/5
A1
- 5/5
the eggs this morning didn't taste good
- 3/5
They tested the alarms early morning that woke me up for about 20 mins. The room has stuffy smell. They need to change their carpet. The staff was good.
- 1/5
This was a very dirty and unsafe location for me I will not go back. The rooms and the hallways smelled and the area for me was sketchy
- 3/5
A little dated. Hallway carpets were smelly. Bathroom has much usage and rust. No smoking allowed but hallways smelled of vape and pot. Its a cheap hotel so not perfect. Otherwise slept good and breakfast was good.
- 2/5
No cool water on the toilet
- 5/5
Very clean and great location! Staff was super nice and well worth the price
- 4/5
Nothing unique. I just like the property and the services the staff there provides
- 3/5
I wasn't expecting 5 star, but certainly didn't expect this stay. Our room was not very clean and was a bit banged up. The fridge was lopsided and freezer part frozen over. The bathroom had a jet tub, we didn't utilize it though due to very visible black mold around the jets. We received multiple bug bites in the bed around our sides and abdomen. Praying it wasn't bed bugs, but if so that they didn't get in our bags. The bed itself, pillows, and covers were comfortable enough. Pool temp was good, but the water was fairly dirty. Breakfast was lackluster with few choices. The staff were very friendly though. I have stayed in many hotels of all types and a lot of Comfort Inns. We were even staying at another Comfornt Inn location as part of this trip. This one ranks as one of the worst stays. I truly hate having to leave bad reviews, but very glad our stay was only for one night. We stayed here due to convenience and price.
- 3/5
First time we stayed we were on the 1st floor and it was great. This is what made us stay the second time. Second time we were on the 3rd floor and it is horrible. It smells like its been wet and then dried, funky smell. Also, they charge for parking a 2nd vehicle, which was new. That 3rd floor needs an overhaul. Employees were very nice and breakfast was good.
- 5/5
Friendly and relaxing
- 1/5
The staff was nice, but room smells very bad, the furniture was broken and smells like garbage.
- 3/5
Friendly staff is a plus here communication. There’s always that one person though that dosent make things easy. But Darlene is the best
- 3/5
Not bas Darlene is very friendly staff
- 3/5
Alright
- 5/5
🤩 Great, friendly and hospitable Staff; Clean rooms with comfortable beds. ☕ In the morning wake up to a Wonderful Breakfast with a cozy dining area. 🏊Take a dip in their Lovely outdoor pool equiped with tables and lounging. 🌞 Nearby and within walking distance is convenient shopping incase you need to pick up a few things too. 👍We enjoyed our stay. 😊 Looking forward to another stay at Comfort Inn and Suites Lantana. 🙏☮️💖🌞 Thank you all for your hospitality ❣️
- 5/5
A
- 4/5
ok. safety is important so i felt safe
- 3/5
Although they say that it is a smoke free hotel, you could smel the sigaret in the room.
- 5/5
H
- 2/5
Sucio, Baño no tenía cerradura, baño sucio, negrita sucia, microonda por dentro escascarado Feooooo
- 5/5
I loved the smell from the entrance I loved the breakfasts I felt safe in this place.
- 4/5
I congratulate the property for the wonderful service it provides to the community.
- 2/5
Noone wants to work. But while they are working they should do what theyre being paid to do, and thoroughly. I unfortunately found out far too late that they dont clean your rooms for you while you are away. They only restock your toiletries. Staying there for a week in a sandy room wasnt a pleasant experience. I just wanted to relax and destress but they did not do that for us. One especially noteable experience is the unnotified fire alarm tests that went off at 11am. I have a panic disorder and i was sobbing and crying thinking i was going to die. To which they replied "its just a test". No warning for the first test or second. If i ever come to florida again, i will never stay here again.
- 5/5
I was very impressed with the room, large and very clean. The breakfast was an added touch.
- 4/5
Great place for the money, breakfast included is a A+. Have a great location, near of everything.
- 1/5
The bathtub was dirty and not enough towels and bathsoap. The bed and pillows was very uncomfortable . The air conditioning was not to cold.
- 3/5
The room was so hot. The AC was not working properly.
- 1/5
Let’s get to the condition of the 2 Queen bed suite my husband booked using my Orbitz account. UTTER TRASH! The room looked unkept, the walls were very dirty and chipped, the jet tub looked like someone just rest it in its spot and threw bundo around the sides to make it stick. There were roaches in the bath tub. The area where the refrigerator sat was heavily damaged. The air conditioning did not work, it was hot like a dessert and the room smelt of mold. I did not want to be a bother as I was extremely tired from packing up and moving my home, so I settled. But when I walked into the hotel suite I was in disbelief, “I said they should be paying me incidentals.” ATROCIOUS. I’ve stayed at Comfort Suites properties before, Kendall a few years back the room was very cozy and homely, the property was nice, I recently stayed at a Comfort suites 3 weeks ago in Melbourne again the room was nice. This one in Lantana just was not it.
- 1/5
Let’s start with the guest rooms, because that’s the main thing of your stay. When you enter their carpet stinks from hallway to inside room. We saw German cockroach in the room too. The bathrooms are very dirty and shower curtains are where ripped, also there comforters and towels also had wholes. No cleanliness at all. I would not recommend to stay here. Their staff is good. Their breakfast hall is also good.
- 2/5
Very outdated dirty not a good place to stay needs love but for the price is ok
- 1/5
Horrible management dirty
- 1/5
Well to put it nicely we will never return to this hotel. We have always stayed at Comfort Inn & Suites anytime we go anywere but this hotel was nasty there were bugs there was calgirls out in the parking lot vomit all over the side parking lot drug deals going in the hallways yes we seen it we pack up and got the hell out of there as early as we could we were there for 4 days but we left after the first day and got into a new place far away from here roaches dirty nast and unsafe
- 2/5
Rooms smell bad. Bath tub was dirty
- 3/5
Tuve q pagar 100 dolarrs de un seguro de no se q nada de limpieza
- 1/5
The hotel looks nothing like the photos, it's ran down. Not clean in the slightest, you can close the blinds so anyone could watch you at any point in time if they wanted. It had a horrible smell and was honestly terrified to stay here.
- 5/5
Great full
- 3/5
Stayed 1 night while in town visiting family. “Upgraded” to business suite with king bed and sofa bed because I thought we would may have another (child) guest with us and wanted there to be more privacy (there’s a pair of doors that close between the bedroom and living room area). The floor was terribly dirty with lots of black marks. We kept socks on the whole time. It smelled really musty and there was air freshener smell mixed in with the other. My kids loved the whirlpool tub which looked pretty clean but we had to use flashlights to check since lighting was so poor in the room. Walls are super thin. My kid was scared to sleep alone in the couch bed because she kept hearing noises and people talking. We chose this place to spend less and it was even still over $100. Breakfast wasn’t bad, the cheese omelets had great flavor and same with the sausage and the Belgian waffles were delicious. The breakfast is the only reason I didn’t give 1 star. Also the coffee at breakfast was okay. And the hotel seemed like the type of place people take their mistresses or stay when they are between places to live.
- 2/5
t
- 5/5
Good
- 5/5
I always going to complain about the cleaning. Little of bleach on the shower or tub will be much appreciated
- 5/5
Great.
- 4/5
There is a business next to the hotel and their light at night is to bright in direction to the rooms.
- 4/5
Everyone in the cafeteria was attentive.everything was amazing the only thing I did not like was the bathroom tub was very diry
- 1/5
Would not return Or recommend. We should get a refund.
- 1/5
No comments
- 5/5
The young lady that checked us in was a delight, very personable and helpful. Breakfast was very fresh and served in a lovely nook off of the lobby. My only negative critique was maybe the carpet could have been a little fresher, but that could have just been my own pickiness but overall very nice experience, thank you
- 1/5
While the 2 ladies who checked me in were amazing, you can tell this hotel has seen its better days. As soon as I entered my room there was a musty smell. Refrigerator made noise all night. Curtains did not block out any light from outside during the night. This place needs a COMPLETE MAKEOVER. Back to Hilton properties for me.
- 3/5
The stay was fine, but the hotel is very old and needs renovation, the toilet door was literally broken, no toilet paper hanger, no where to hang towels.
- 2/5
Ive stayed there more than once, but I make sure i bring downy room spray, because its always musty in all of the rooms.
- 3/5
The odor in the room from the carpet. The tub/ shower needs to be upgraded
- 2/5
Overall it’s not as bad a motel 6 or something like that but it’s not as nice as a courtyard
- 4/5
I have stayed at many Comfort Inns . This one definitely needs a make over.. The place reeked of some kind of smell, maybe cleaning fluid to hide something else. Sloppy caulking all over the bathroom. Bathroom door was warped and falling apart (Room 315) at the bottom. Ice machines empty and disgusting. Luckily our plans changed and we got out of there a day early. This place was a far cry from the others I have stayed in.
- 4/5
I need to specifically recognize Hyacinth as a truly bright part of my stay. As the name of a spring flower would suggest, she was bright and cheerful. A welcoming sight as you enter the lobby. She was always happy and cheerful when she greeted me. Always excited to hear about my day. It was a joy anytime I entered the lobby to see her smiling face and hear her cheerful “hello”. She truly did make the experience over the top!
- 3/5
The hotel needs updated. The toilet was stained with rust and the bathtub was stained from being old and maybe not cleaned as well as they should have. The room was okay and the staff seemed pleasant. I'd give it a C+.
- 5/5
Good
- 5/5
Highly recommended
- 5/5
Bountiful personal
- 2/5
Weird smells in the room. Musty. Toilet seat moves and flush valve didnt turn off. View out the window was of a dump. Breakfast was good.
- 5/5
The staff was So nice and courteous, they recommended places for us to eat that would be appropriate with children. The complimentary Breakfast was definitely a plus so we could get up in the morning, not leave the property have Bre and then head out to sit by the pool! All in all it was a Good Stay. If I return to that area I would stay there again!
- 5/5
The Staff was Very Nice, Personable and Friwndly. The Breakfast was definitely a Plus NOT to have to Leave the Property. I would return for another stay
- 5/5
The staff was Extremely NICE, Personable and Friendly. I would return for another stay here!
- 4/5
Very confortable
- 1/5
The room was moldy, the tv was broke and the toilet seat was falling off. Talked to staff, they wouldn’t move me rooms. Said would call the manager and call me. Never did. Would not recommend.
- 5/5
Staff was so helpful and friendly. Room was clean.
- 3/5
We didn't stay at this property. Our experience with Expedia when we tried to cancel this stay was time consuming and just awful. It shouldn't so difficult to cancel. We'll never use Expedia again.
- 3/5
The bathroom was not cleaned properly and there was hair strands on one of the beds. The entire property had a strong smell, and the air conditioner did not cool properly.
- 1/5
This place was not clean the shower was gross the pillows where throw pillows not regular standard pillow over all I would give this place my stay and experience a 0 out of 5 stars
- 5/5
staff was great
- 2/5
I stayed for three nights and my bed wasn't made once. My first room had a roach in it, the lady at the front desk switch my room . Both rooms need to be renovated. Bedside lamp fabric peeling off, room was smelling old and musty. My tv didn't work once while I was there, cable connection was bad. There is so much room for improvement .
- 2/5
Staff are nice but property was dirty, the room had a bad smell, the bathroom lock was broken, the shower curtain was broken and we had to go out and ask for towels because they didn't leave any.
- 3/5
I enjoyed the breakfast that was offered daily. I saw 4 roaches in my room
- 4/5
Breakfast was decent, kids had fun making their waffles.
- 5/5
Pleasant staff
- 1/5
This hotel is not worth what they charge per night it’s extremely too expensive, my family and I stayed there from March 20th - 23rd and the room had roaches, It smell like mildew, the room is extremely small we had the double beds and it felt like we were cramped in a small area, the parking lot is too small, the pool area is too small, It seems like everything is just cluttered at this hotel. Every time I need assistance at the front desk, the staff was nowhere to be found, I had to wait for someone to appear at the desk one of the female staff members was making coffee and made me wait until she was done preparing her drink for her to assist me. The best thing about this hotel was the breakfast and the Hispanic lady who was serving the breakfast she has great customer service skills other than that I would not recommend anyone to stay at this place. And even though I’m leaving this review nothing will be done about our stay I feel like we should have at least gotten half of our money back and nothing will change about this hotel
- 3/5
Property could be much better also rooms needed to update.
- 5/5
A beautiful hotel, well located, with beautiful decor
- 2/5
Bathroom was very dirty. Wasn’t able to check-out in on time, well I was an hour early.
- 5/5
It was a really nice room. The staff were fantastic. Will definitely stay again.
- 2/5
I dont think they give u your deposit back
- 4/5
Property was fine but the air in my room didn’t work properly. It was blowing minimal cool air and was very humid.
- 4/5
Decent hotel, friendly staff amd thank God it didn't have a cigarette smell. However, there was a slight mildew stence (from water i think). The bathroom door had what looked like water damage on the bottom. Easy fix but besides that it was good!
- 5/5
Clean, quiet, and comfortable. Breakfast options were fantastic. Friendly staff.
- 3/5
The properties at Comfort Inn and Suites Lantana were so-so! People out next to the building/parking smoking pot and that was a big turn off! Most likely would never stay here again!
Frequently asked questions about Comfort Inn & Suites Lantana - West Palm Beach South
Does Comfort Inn & Suites Lantana - West Palm Beach South have free Wi-Fi?
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Where is Comfort Inn & Suites Lantana - West Palm Beach South located, and how walkable is the area?
What's nearby
- West Palm Beach Airport 8.0 mi