Garden Inn
About Garden Inn
NORTHEAST GARDEN INN. provides flawless service and all the necessary facilities for visitors.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.When arriving by car, you'll be grateful for the on-site complimentary parking at hotel. The hotel offers reception amenities including concierge service and luggage storage to ensure a comfortable stay for guests.Whether it's an extended stay or simply needing fresh attire, laundromat and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible.The hotel's daily housekeeping ensures an excellent option for your stay. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure your satisfaction, certain rooms in the hotel come fitted with air conditioning for a more pleasant stay. Selected rooms offer in-room amusement like television as a source of entertainment for guests to enjoy.You'll be pleased to know that select guest bathrooms offer bathroom amenities such as a hair dryer, ensuring a comfortable stay. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available.
Amenities
- 24-hour front desk
- Meeting space
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- In-room refrigerator
- In-room microwave
- Wheelchair accessible
- Smoke-free property
- Elevator
Reviews
The hotel reviews collectively express extreme dissatisfaction with the condition of the rooms, cleanliness, and overall service. Guests frequently report broken amenities, dirty linens, and unpleasant smells.
- Location was convenient for some guests
- Some guests found the bed comfortable
- Rooms were extremely dirty and unkempt
- Amenities were broken or non-functional
- 1/5
This place is dump and in a serious need of renovation. The parking has more potholes than Baltimore City. There is no lobby, just the front desk. The room was so bad kept I was afraid to sleep on the bed. The bathroom had mold or a bunch of black stuff on the bathtub wall. The toilet had a running water because it was broken. The draperies had burning holes all around them. No telephone in the room if you want to call the front desk or has an emergency. For an Hilton or a franchise of Hilton, that place is a disgrace to the Hilton corporation.
- 2/5
Exspedia allows you to pick the amenities that your looking for my husband and I are handicap and everytime we reach the hotel they know nothing of this list would you send him that info , because the owner thinks It DOESN'T EXIST AND IM TIRED OF NO ACCOMMODATIONS AND RUDE PEOPLE ON YOUR EXSPEDIA SITE WHICH I ALWAYS THOUGHT WAS RELIABLE. 3RD TIME THIS YEAR!!!!
- 1/5
The property was extremely dirty and smells like garbage there was no access to the main lobby. Try to get a refund and wasn’t able to get any help. I ended up not staying at the property.
- 1/5
If I could give this hotel a negative rating, I would. This hotel was sooooo disgustinggggg. It was also unsafe, with the door leading to the outside not even being locked. I do not recommend it at alll. For it to be in such a nice area, you would expect better. Please DO NOT BOOK this hotellll. There was also mold everywhere, so beware.
- 2/5
We had no TV
- 1/5
The room was absolutely disgusting. We left upon inspection of the room. There were bullet holes in the windows, a homeless person living on the 6th floor, and our 5th floor hotel room was offered without a functioning elevator. There was blood on the bathroom floor, there were over a dozen holes in the walls, and the linens were filthy. Frankly, the building is probably at risk of being condemned, and the police should be called.
- 1/5
Cockroaches in room. Dirty towels. No chairs
- 5/5
All the service was good
- 5/5
The flight was good the room was terrible!
- 2/5
The room was dirty and the stuff was nice but I return my key back fast
- 1/5
I failed to read the reviews before I booked this DUNGEON...homeless people live better than this
- 1/5
Garden Inn was 30 miles away from Washington DC
- 1/5
Totally dirty
- 2/5
Just filthy. We left after 2 hours. Smelled. Mattress had bugs crawling around the buttons in the mattress. Bathroom, I was scared to sit on toilet to pee and the shower, noooooooo way. Walls were filthy; peeling paint. Urine in hallway and entrance to the building and trash. Very nasty.
- 1/5
Rooms are so untidy.
- 1/5
And he made some excuses that since we left we were not able to ask for refund. Very disapointed.
- 1/5
They need to upgrade on their pictures because what they’re putting online is not what you get when you get there the place is a dump. It’s smoky it’s messy and it’s nasty.
- 1/5
I had a confirmed reservation but the hotel did not have any room when we turned up at 9.30pm. Staff said they were unable to help us further. So I had to book another hotel on the spot and move there. I regret having booked this hotel in the first place.
- 1/5
There is mold in refrigerator. Smoke smell even in non-smoking rooms. There are cigarette holes on the blanket. Light bulb is missing in lamp. Paint are peeling off walls.
- 1/5
Someone was staying in my room and I was refused a refund
- 1/5
Bed and boxing out had holes in the with stains the sheets was clean the hotel itself need to be up dated the inline images are old like when they first opened I didn’t sleep on the bed I got a air mattress
- 1/5
No toilet seat
- 2/5
Instalaciones viejas, lugar sucio.
- 1/5
The room was a disaster, and ZERO customer service. We arrived around 10pm made our way through the unplowed parking lot. The entrance closet to our room was an unlocked smashed door which could only be opened 11inch because none of the snow/ice had been cleared from infront of it. The elevator wasnt functional so we took the stairs which reeked of weed. Got to our room went to turn the heat down and checked the fliter in the air unit which hasnt been cleaned EVER ,CAKED ⅓ inch thick with skin/hair/debris noticed a dark spot on the sheets and pulled back the blankets to find blood on the sheets and 12 to 15 cigarette holes not burns but holes in the mattress. The bathroom had ZERO towels and ⅛ a roll of toilet paper. Decided since we was so tired wed sleep on the second bed which only had a few cigarette burns in the mattress and go ask the desk for towels and TP. Knocked of the side window to wake up Kumar working the front desk and he told me "cant do anything until the morning" because the maids weren't there. Hands down if you want to trap out this place its fine but anything else i wouldnt recommend it
- 2/5
The stay was comfortable and convenient, but the room needed some renovations. Hoping for them to provide a deep cleaning in some of the rooms for better quality.
- 5/5
Great staff
- 1/5
During my stay I was atrociously astounded with reservation completed. Upon my arrival the entry door glass was broken and hard to open, the elevator was not in order. My room was on the third floor. As I entered the stairwell I was repulsed by the stench and foul odor crack and cigarette and some masking funk. The hallways were filled with funk and smoke the carpets were stsined and the walls were singed and filled with dim lighting and con webs. Amen. Also my room beds had broken box springs on both mattresses. Burn stains on the furniture and the covers. The bed lined was stained with blue color and some red bacteria. The bathroom was an over kill of bleach or something to cover the Smokey smell. The tub was staned with rust. The window curtains were nasty dirty torn and hanging off the railing. And I was overcharged.
- 1/5
It was stinking and we requested for refund immediately because it was not decent and did not live up to expectations. The receptionist posted on night of 9 Nov promised that refund would be processed soon but we have not seen any refund back
- 1/5
Travelocity should disassociate itself from this establishment. It was old, rundown, dirty, smelled of Marijuana in the halls. But the worst of it was the room condition and the bed. The walls were smeared with brown stuff. The matress was covered in sheets but the boxspring was visible from the entrance. It was covered with dark srains. No room here to fully describe the condition of the bathroom. One word - disgusting. We left immediately and went to another hotel. I didnt even have to ask for a refund. The clerk knew how horrible things were.
- 1/5
Not going to say too much. You are better off sleeping on the street than sleeping in any of the hotel’s filthy rooms: Insects, roaches, bedbugs, and crackheads all around the period. VERY UNSAFE!
- 1/5
I only stay there one night and left
- 2/5
Room not well kept with missing lamp and rundown appliances. Just overall not worth it
- 1/5
I booked this room rather quickly and did not read the reviews, which were overwhelmingly terrible. I did not feel safe staying here, so I booked another room.
- 1/5
No comment
- 1/5
dirty.
- 2/5
Two lamps, one bulb, one lampshade, no bulbs at front desk. Not a single chair in room. No remote for TV. Wastebasket was a recycled 5 gal detergent bucket. Floor dirty. Bed was comfortable and room was quiet.
- 1/5
#1) It is doubling as a Rooming house. There were notes on the front desk wall with drivers license photos and some without photos stating "do not rent to this person", there were loads and loads of IMPORTANT personal mail, some from the Immigration Dept for individuals stacked up on the desk, #2) There was NO housekeeping, I asked for clean towels and never received any even though I was told they came in at 8:30am, #3) I had to go to the front desk for toilet paper, #4) The microwave did not work, they bought me another one from a different room, #5) The knob to regulate the refrig temperature was completely broken off, removed and the refrig was too high freezing my salad making it inedible to eat and #6) When I went to check out this morning 06/10/24 at 5am the front door was LOCKED, there was no on at the desk so I didnt even get a receipt for my stay. I dropped the room cardkey on the floor through the locked door. This was the ABSOLUTE WORST. I am VERY, VERY DISSATISFIED.
- 1/5
Lock to the hallway was broken, lock to the connecting room was broken, all of the ceiling lights were broken, the floor lamps were broken, broken glass outside the building doors, dead bugs in the bathroom. We checked back out immediately. The 2 star rating was generous.
- 1/5
The pictures online anywhere do not match the conditions the place is horrible it is incredibly dirty all the linen is dirty the rooms smell like cigarettes none of the amenities work. All the outlets are unsafe broken and raggedy. And there is a no refund policy immediately on rooms like this. They should not even be acceptable there should The quality assurance people checking these advertisements on these websites before people make reservations that they can't get returns on.
- 1/5
Extremely dirty, bugs lights don’t work
- 1/5
Bad service when I was check in i stayed out side communicated by a window. Dirty room smell smokes it is not non smoking area hotel. No elevetors.I never saw a bad hotel like this it's better to name it ghost inn rather than Garden inn.
- 0.5/5
A dirty hotel, it stinks, you cant even touch the doors because they are filthy. Coming from a third world country i was shocked to know America has such hotels. I was sneezing the whole night. That place is not even fit for animals. It should be closed.
- 0.5/5
The rooms was dirty with blood on the box frame , holes in the bed the room smelled like smoke. Hole in the covers very unclean we didn't even stay
- 1/5
Arrived to check in was told I didn’t have any reservations try to go to your app to verify the reservations and your app could not verify my information the lobby was leaking water and dirty there was a fight that broke out in the lobby over a room invasion I had to drive and find another hotel hotel reception very unprofessional
- 0.5/5
No.
- 1/5
Never afain
- 0.5/5
Most of the things
- 0.5/5
The window didn't close all the way, the sink was falling off the wall, the floor was dirty , the tv didn't have a remote, the shower was dirty , they didn't change the sheets the next day, it was a slum hotel at best
- 1/5
I wouldn't stay here again if my life depends on it
- 1/5
It was so dirty with cigarettes and stains, I had to cancel and go look for another hotel at 1 am
- 2/5
Place is filthy.Inhabitable.Owner is not truthful...has a " don't care" attitude.Rooms smell like death!
- 0.5/5
It was pretty much where smokers and people doing drugs stayed. There was only one light for the whole room and it by the front door
- 0.5/5
Everything else was awful
- 1/5
I got full beds instead of king bed. Property was not maintained clean, and broken AC and corridor walkway also broken , and carpets were very dirty. Room was not in condition to stay at all. It’s dirty , smoky , broken bed and many more things to report. When reported to reception, they were not willing to change the room or cancel either. Since we arrived late and ended up staying there with 8 month pregnant wife and toddler. On top of that someone tried accessing our room at 3 am for 5 mins. After we raised noise they gave up. I would not recommend this hotel to anyone. It’s the worst room I ever stayed
- 1/5
It was unsafe , there were bullet holes in the emergency exit door windows , there was mold and mildew on the bed , they said you needed a key to get into tower and someone had broken the door safety key so anyone could get in , there was three drug activity science going on in parking lot and men loitering around the tower . I went back to the front desk and said I can’t stay here it felt so unsafe , I was scared to even leave the room , my son had to get me and I spent the rest of my time with him in his hotel at another hotel , the front desk said they understand but now they won’t give me back my money I prepared for my stay . The girl at front desk said they would give me a refund but there was no manager there and I needed to call the place I booked them with and they will take care of it . It’s been over two weeks and they just emailed me and said they will not give me my money back for the four nights I paid for and I couldn’t stay there because of the unsafe conditions . Don’t stay here I mean it is so bad and the hotel is disgusting I never seen somewhere this bad in all the years I been travailing . The worst and so unsafe there are all kind of drug activity going on and so much people that look drugged out just loitering all over the property all security doors are busted and broken so no key entry works
- 1/5
Broken window and the paint coming off the walls in the hotel the bathroom door was taped up and barely could shut.
- 1/5
The rooms provided me in 2 ocassions are not ptesented(poor) and not a good conditions to stay. The facilities inside dont be clean as well. Noice and smoking odor in all the hallways. Thats place scare to stay and dont feel safe and security for anybody. I ask for other area in the hotel available and dont want to show me more. I prefer to left and make other reservation in other hotel.
- 1/5
It’s a dump and I’m very upset I had to stay there
- 1/5
Is didn’t like anything this place is horrible do not stay here
- 1/5
needs total rehab.
- 1/5
So dirty and old
- 1/5
The property was very dirty and it's a extended stay type hotel. This hotel wasn't worth the price. It's about the same price as a real hotel like motel 6 and you don't even get near the quality. I was very disappointed with my stay here. It was just unbelievable what I saw there, with filth. I wouldn't recommend this spot unless your homeless an in a despite need of shelter.
- 1/5
Really dirty
- 0.5/5
The room wreaked of urine
- 1/5
Nasty property I have left in just half hour
- 1/5
The room was very unclean with stains on the walls and carpet, spilled material on the bathroom floor, room smelled of smoke, air conditioning unit not clean, tv remote inoperable, limited channels, outside doors either didn't unlock with room key or they were unlocked and provided no security.
- 1/5
Dirty, dingy, hole in the wall. I know it’s cheap, but still not worth it!
- 1/5
Terrible no television in a room next room no water..DIRTY TRENCHES DO NOT STAY blood in room just nasty.. i wish to get my money back
- 1/5
The room was filthy. The sheets were dirty. The walls had grease spots on them. I want my money back.
- 0.5/5
The hotel did not have all of the amenities as stated in their information. Room did not have a rash can (there was a white industrial 5gal bucket with a liner, at least it had a liner!) There was no alarm clock and no phone.
- 3/5
location
- 1/5
There was a bullet hole in the window next to me. Cigarette burns in the carpets dirt all over the walls and toilet. I get it’s cheap but I mean they could’ve at least tried
- 1/5
Hot shower and cable service I like. Every thing else was horrible.
- 1/5
HORRIBLE EXPERIENCE, HOMELESS PEOPLE SLEEPING IN THE HALLWAY IN FRONT OF MY DOOR I GO TO CHECK OUT AND THE TAGS WERE STOLEN OFF MY CAR . They need security . Theres always people on the fourth floor smoking and sleeping in the hallway . The door doesnt even securely lock
- 3.5/5
1.Not enough parking.parking lots not clean. 2.Rooms did not have TV remotes. 3.first room assigned, the bathroom had no mirror.the towel racks were broken 4. Entrance to the 4 storey bldng. Had broken floor tile.desk apparently not concerned about inj
- 1/5
Cigarette holes in bedding. NS room. Bathtub needed to be updated. Rust and undercoat coming through. Not enough light. TV remote didn't work. Few channels on tv. Desk clerk only person. I seemed to have bothered him by checking in. Room key bad.
- 0.5/5
I do not know where to start. This is a hotel that should be shut down for multiple health/safety violations!! VERY VERY NASTY!!
- 1.5/5
No one was there and the lobby door was locked when I tried to check in. I knocked and called repeatedly for about 15 minutes. The clerk, eventually, showed up and checked me in. The toilet and shower had rust stains and the toilet didn't have a handle
- 1/5
Not clean at all, looks like it’s going to fall apart any second, walls are dirty, holes in the walls, things ripped out of the walls, carpet looks so dirty I didn’t even want to take off my shoes the entire time and I literally did not even sleep because I was so scared I was going to catch something if I laid in the bed, burn marks on the comforters, trash in the elevators, smells like weed and cigarette smoke throughout the entire thing. They definitely need to do some major updating in there.
- 0.5/5
Service, cleanliness, size of bathroom, pictures on website are wrong, no working smoke detector
- 1/5
It was awful. The first room was disgusting switch for another room and it was awful too. I left the same night because I was not comfortable staying in that dirty ass room. I hope to get my refund back asap.
- 1/5
Smoke detector in the room beeped during the entire night. No phone to reach the front desk. The place was NASTY/DIRTY !!
- 3/5
Carpets are very old, the lift very dirty all the time. Inside the room dirty walls with rest of impregnated liquids.
- 1/5
I did not enjoy myself at all
- 1/5
The room they gave me was complete trash. It was dirty and smelled so bad. I was in there for 30 min and had to leave and get another hotel. DO NOT GO HERE!
- 0.5/5
Everything
- 4/5
The property had easy access to parking and shopping.
- 4/5
The price is quite reasonable and is located close to shops and eating places and other motels are across the street.
- 4/5
Housekeeping staff was pleasant.
- 4/5
I dislike the fact that the motel needs to be updated. Many of its rooms are old and worn.
- 1/5
Horrible and scary place 😱😱😱 very dirty
- 1/5
This was absolutely the most disgustingly dirty place I have ever stayed!!! Everything is gross, broken, chipped, rusted! Stained!!! There was no hot water!!! The room smelled like someone died in there!
- 1/5
The bad points: the shower hot water is backwards so if you turn it on full its cold and hot is barely any water pressure, no real blanket just a cover with cigarette holes, the furniture was very old dirty and stained scary stained desk chair, tv non working, no wifi, bath and lamp shades covered in mold spots, entire hotel smelled of cigarettes and marijuana, walls and plaster filthy with holes and falling apart, drug addicts living there weekly, cops came to remove a person while we were checking out, no secure access door was broken, elevator smelled like urine. Would never book again.
- 1/5
Worst experience of my life.waste my money. Smell very bad, bathroom was smelled a lot . Rooms smell like it has marijuana all over the places and curtains were ripped. So sad
- 2/5
The room was dirty and the shower had a very slow drain.
- 2/5
Nothing is there in the room. Bad bed, no bulbs.no light, smells bad. Hot water no heat, rotten walls.. never ever stay here again
- 1/5
Nasty, disgusting. Guy at the front desk was slow. Everything was out of date. There was what looked like bullet holes in the glass of the door. Cigarette burns on the blankets and headboard. Tv was static. Everything just looked dirty. If I could get my money back I would. DO NOT STAY HERE
- 1/5
This property is no longer a hotel, it's a rooming house. Why is it listed as a hotel?
- 0.5/5
It smelled horrible and nothing was clean. The carpet hadn¿t been vacuumed in a while and the bedding wasn¿t clean. There was people playing music all night long and it smelled like weed and cigarettes.
- 1/5
The location was okay, the property looked like nobody maintained anything there. Every knob was falling off, the paint was peeling off, it said no smoking and it was so smoky. I have asthma so that was extremely disappointing. They gave us a first room and everything wreaked, there was one crappy light, and they had a fridge that wasn't working and you couldn't cook food despite having a microwave. They moved us to another room, thankfully more dingy lights but the sink was leaking and it smelled slightly less horrible, but the whole place smelled like something died masked by the multiple layers of smoke.... I'm never going there again. The people checking us in looked like the life has been sucked out of them and it took them almost a half hour just to check us in.. Giving us crappy keys that didn't even work.
- 0.5/5
Not clean, Smelly. This hotel should be demolished.
- 0.5/5
The hotel is unsafe, the door was jammed open with a carpet when I arrived, there was a homeless man asleep in the stairwell, there where abandoned shopping karts in the hallways, the wall where dirty. The first room they gave me had holes in the wall and
- 1/5
This was a seedy hotel and the parking doors didn’t even unlock or lock.
- 1/5
Very durty
- 1/5
They gave me 2 rooms in a row that already had people inside them, smelled like cigarettes, loud
- 5/5
Wish there had been microwave and refrigerator
- 1/5
I am sorry but the question is what was there to like nothing air condition you could not adjust because the knob was broken. The shower took 15 to 20 minutes to get hot, the mattress on the bed was awful the box spring was broken there we're no towels in the room clothes were dirty, bathroom was dirty, the television channels were going in and out, there are no trash cans in the room, it's a good thing I was only there for a few hours over the three nights stay and already into my stay I would ask for a complete refund because it was God awful the hallways outside of us muggy no air circulating and the floors were awful I would never stay there all recommend this place to anyone please play a little extra money to stay somewhere else it's not worth it.
- 1/5
This hotel has to be one of the worst places I’ve ever stayed at, it began when I first tried to check in.. the receptionist literally took more than 30 min to check some one in, to make matters worst the receptionist didn’t even know where my room was at he sent me to the other side of the building when my room was right next to the lobby area. I went back to let him know I couldn’t find my room… but when I went back he had a long line because again he was taking more than 30 min to check someone in.. I decided to go get something to eat and come back. When I did come back and let him know he had given me the wrong directions to my room he laughed didn’t even apologize.. the pictures they have on their website are false advertising ..,, the bed had so many stains it was disgusting. The bathroom had cigarette ashes all over the floor, there was a huge hole on the wall as if somebody had punched it. I did not make me feel safe at all I had to check out immediately I had book the hotel from Friday to Sunday I couldn’t stay a night there I had to look for an alternative. It was a waste of money I don’t recommend anybody staying at this hotel unless you have very low standards and low maintenance…
- 2/5
This place was definitely not worth the price paid. Ugly, dirty walls, hallways and stairs smell like urine.
- 2/5
Room was dirty water was working on and off A/C wasn’t working. Room and hallway and stairs as well as the elevator had a strong smell. The bed itself was ripped with metal poking out. There was a burn hole on the mattress. And the box spring looked like it was molded. Needless to say I’ll never book there again!!
- 1/5
The hotel corridor was dark, smelly, unlit, with questionable characters standing along the corridor. The room was not what I booked, stuffy with pungent perfume smells, AC unite falling apart. Just a bad place they assigned to me, through and through.
- 3/5
This stay was not a good experience. Upon arrival, bellingerite customer is lobby trying to get a remote for his TV. On the way to room, front door not secure, hallway had bullet holes in the stair well door pane, and to top it all off in the room the microwave was arcing while trying to pop a bag of popcorn.
- 1/5
The build is old full of roaches and peoples urine I don’t recommend anybody going there
- 2/5
The rooms are filthy. I don't think housekeeping had ever been in my room. Oh, the beds were made but I wasn't lying on them. The floor had either food or throw-up but most likely both.
- 1/5
This Hotel used to be an old Holiday Inn....the place was drab and dreary....leaky bathroom faucet...no TV remote in the room...damaged walls and door....
- 1/5
I arrived around 10 pm to find no one at the front counter, then once I finally get my key the lady in the room next to us was in the hall yelling really loudly so after a few minutes of her being loud I asked her to please be quiet so my son could go to bed. She threatened my life an my child’s and said very vulgar things to me. I ended up leaving at 11 pm because she would not stop. So not only did I pay for the room but I couldn’t even sleep in it! Worst place I’ve ever stayed at !
- 1/5
Very untidy. People chain smoked in the hallways. People argued at 2am. People were also living there too.
- 4/5
Could have been better
- 1/5
Horrible place dirty like no other the bed had stains the curtain had holes everything is oudated like it was from the 90,s
- 1/5
Worst hotel I’ve ever stayed in. My room had sticky carpet, cigarette burns on the bed sheets, no soaps in the shower, holes and tears in everything, and my floor smelled like marijuana. Other guests were yelling obscenities at each other on and off all night, which could be heard in the hall and outside. Do not stay here if you can spare the few extra bucks for literally anywhere else.
- 2/5
Rooms are not even remotely ‘ok.’ Homes in the walls , broken tiles, missing light bulbs, odd (free) furniture and very uncomfortable grounds
- 2/5
Tub was dirty, no drain plug, holes in the wall, bad customer service at check in, paint scratched on wall, ac knob broken, thermostat hanging by wire off wall, curtains had holes, tv only had one working channel, fridge was leabing, chair had no cushion on it, light is very dim, hot and cold water in tub is opposite handles. Only thing i did like is the bed was comfortable and room was spacious.check in was tasteless and bland. Garden in should only be $35 a night.
- 1/5
Night 1: Filthiest place I have ever stayed. Traveling alone, pre-paid for 2 nights through Expedia. Did not feel safe entering the bldg. Front entrance only accepted my key card once so had to go around to the 2nd entrance w/ small parking lot facing woods, only the one entryway by car or foot. Twice a different man stood outside the building entrance waiting to be let in as he had no key. Trash tumbled down the stairwells. Roaches ran across my bed! I bent down to pick up the smashed roaches(with a piece of t.p.) & discovered a broken glass pipe, used. Floors hadn't been vacuumed for weeks. Back to front desk to request a room change, was told manager wouldn't be back til after the weekend so no dice. Night 2: Was given a different room but room condition just the same. I returned in 10 minutes to front desk(lobby in different bldg) with 5 more dead roaches in room I had been moved to, told desk attendant I was checking out & showed him why. I have photos to prove all this. Expedia spoke with the desk man, I was refunded the night I refused, for sanitary & safety reasons, to stay.
- 2/5
There wasn't much to like. No ice machine, beer bottles and trash in stairwell, missing knobs on lamps, fridge, missing lampshades, broken towel racks, no phone, no clock radio, no coffee maker, and shady stuff going on outside my room with loud people in thumping stereo-mobiles at 3:00 am. It did have a brand new microwave.. I'm guessing the other one got stolen. Won't be going back no matter what " Deals" they offer.
- 2/5
Smell of smoking within building and elevator. Overall poor billing explanation and checkout procedures.
- 1/5
Cockroaches! Two of them. It was the filthiest place I ever stayed. The sheets had cigarette burns. The walls had drawings on them. The bed felt like a pull out couch .
- 1/5
i wouldn't with this place on my worst enemys.
- 2/5
Passing through at the last minute, so I went cheap. Not worth saving a few bucks.
- 1/5
Very disappointed, the place is very duty. I wont recommend
- 4/5
It was clean. It was clean, like I said. 50 characters.
- 1/5
Worst dirty and bad customer service we booked 2 days and we left we stay only one night. We asked for cancel one night but no awser but experience. Then we find bed bugs worst
- 1/5
The hotel had mold growing on wall carpet was soaked due to ac unit being broke. Water temperature was too hot to shower. There were roaches and couldn’t complete my stay!
- 1/5
Had no voice and had to ask what room number several times before getting it. This is after being told the wrong room number the first time. Very shady characters are the main people staying here. Hoping my car wasn't broken into overnight.
- 1/5
Really disgusting nasty smell in the halls and holes all over the walls
- 1/5
One of the worst places i have ever stayed
- 4/5
The property really old , my room was not really clean and roaches
- 1/5
It was horrible
- 1/5
Rooms aren’t updated etc
- 1/5
It was horrible had roaches coming out the socket in the bathroom had a horrible smell and it was just plain dirty all around
- 1/5
The whole property needs to be remodeled or torn down
- 1/5
First, checking in was awful. There was an old lady at the front desk just staring at us until someone finally came out to help. We got a room on the 2nd floor. The stairwell was gross and super unsanitary. The floor was sticky, there were rotten banana peels, and the whole thing smelled like urine! We get to our room where there was a shopping cart in front of our door and the key didn’t even work. So, I went back down the nasty stairwell to the front desk where the receptionist gave me more problems, basically telling me that I wasn’t using the key correctly. I go back upstairs and it finally works. The room. Don’t even get me started.. the room was super unsanitary and unwelcoming. The carpet was sticky, the ceilings had cobwebs, the chair had stains, the curtains looked like they were eaten by moths, and the lamp didn’t even had a lampshade. The bathroom was riddled with baby cockroaches and the towels had stains. The shower and sink were leaking. The AC was on cool and high, but my boyfriend and I were still sweating in the room. Despite all this, the bed was decently comfortable and Fresh Prince of Bel Air was on TV. I paid $65 for the room. The price is no excuse for uncleanliness. I’ve stayed at $50 rooms in Maryland that were at least stain and stench free.
- 1/5
The room was disgusting and filthy. The door was broken, there was dirt and scuff marks all over the wall. The clerk was EXTREMELY rude and unaccomodating. I will NEVER come back here; not even to escape death.
- 1/5
Cancelled because of not worth at all
- 1/5
The dirtiest place I have ever seen in the whole world. Nasty, never cleaned at all and cigarette stubs everywhere. Rooms not maintained, baths disfunctional and corridors smelly. Never seen a place this nasty. I regretted my time and money. Just horrible!!
- 1/5
In entering the room, - I noticed a hole in the bathroom door - No chairs in the room - All pictures that were hung on the wall were now on the floor all around the room - Spider webs in all corners and ceiling of the room - the room had about 5-6 tables and absolutely no chairs - bathroom shower leaked over the shower curtain
- 1/5
bathroom doors seperating, no security at entrance doors, rear door broken, front door key entrance, towels and face cloths rough, low quality. Not the 2 star rating I expected. Will not return there.
Frequently asked questions about Garden Inn
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What's nearby
- Baltimore Airport 9.4 mi