Motel 6 Lewisville, TX - Medical City

Clean room and comfy bed

Staff ok

This is our go to when traveling with our pets. Super clean. Friendly efficient staff. Effortless check in. Definitely worth a stay.

I checked in on 6/2 at 2pm and checked out on 6/4 before 10:30 am. There was no ice machine ,cockroaches in my room. Sheets were not the cleanest. Not enough towels dogs and cats running the halls. It smelled like wet dog no matter what floor you were on. I was getting on elevator and there were bugs crawling towards it and away from it. I had just had surgery and the cleanliness I needed was NOT in any way that motel 6. The pool was covered trash and plants everywhere. Tinted water not coffee. No donuts or scones nothing for the continental breakfast, the only thing that was nice is the air conditioner worked amazing. And when I checked out early they were only refunding me $70.77. I was only there for a day and a half really.

Bad

Muy amable personas

Love it

Superb

Noisy families there all night

Passable

Good place to stay for cheap

Location Been here 2 days no hot water

Bad

Been here 2 days no hot water

My stay was great and the app is perfect for me thank you

Nothing. There was roaches and it was nasty Everything

Nothing. There was roaches and it was nasty Everything

The location is great The place had roaches sorry

The location is great The place had roaches sorry

Coffee Dogs

Dogs

No

Great value

Great value

Good staff Even with the AC on the room was hot

Staff is helpful Roaches crawling on me freaked me out.

Good staff Even with the AC on the room was hot

Staff is helpful Roaches crawling on me freaked me out.

Bad

Wasn’t very clean. Didn’t have any shampoo or conditioner so bring your own. Didn’t smell very good either.

Cockroach as soon as we walked into the room. Had them crawling on the walls. Smelled like a smoking room. Said it was remodeled....

Yes everything was good

Everything was great, including the staff. It is an inexpensive hotel, which is what I wanted. If I wanted a perfect experience, I would've stayed at Hotel ZaZa. We were in the process of moving, and it was a perfect place to sleep for the night.

Awesome

Todo bien algo minimo una cucarachita

Housekeeping does a great job!

Parking lot is dirty and dark. Trash all over. The first room I was given smells like a huge ashtray. (Non smoking property). The 2nd room was better smelling, but after a shower I saw roaches in the bathroom. I was awoken by a bug crawling on my arm! Gross! The elevator smells like beer and there was vomit in it. I mentioned all of this to the desk clerk. He said he knew about the elevator issue but did nothing. He doesn’t seem to care about the bugs. I’ll never go back there and I’m sorry I wasted my money on that place

Room and amentities were so so. Staff was great though! I thought I had reserved a room with a mini fridge and microwave. Turned out the room they had when we checked in didn't have either. The person on duty when we checked in offered to find both and bring them to our room and did!! His name was Su. Super nice guy. THAT was going above and beyond. The room was clean but didn't have things my wife needed like a hair dryer and it would have been nice if the rooms had just a small lamp for lighting instead of bright lamps on the walls. Based on the staff I'd give a 5 star but there are things they could make better for rooms. Overall it was a good stay and I'd stay there again when visiting family in Lewisville just based on their staff.

The room was clean and well-established, providing exactly what I needed for a comfortable stay. I also found the on-site amenities to be very convenient; having an ATM and snack machines right there made things much easier. If you're looking for a hassle-free, clean, and efficient place to stay in the area, I highly recommend this location!

They put me in a room that was used for prostitution. Condom wrappers were under bed, no tv, no refrigerator, just bed. Go to the motel 6 down the street way better.

Location is good, but too noisy I had a feeling that pleople live on that hotel and not their just for a night or vacation

Great place

Yes

I even have photos of bed bugs. Definitely very bad place to stay. We only booked it since other places near by were booked. This place needs to be closed down the price doesn’t even help someone one that would care to stay there with bed bugs and places smelling like it’s never been cleaned. Don’t let the font desk fool you.

The room

Room was clean, staff was helpfull, and hotel is in good location close to food places.

Riach infestation - they said its hard to deal with and gave us a full refund, we left within 5 minutes of entering the facility- it needs to be shut down

Just an overnight stay, but pretty easy to get to, very comfortable accommodations, and very close to a pretty good set of restaurants.

The room was clean and the staff was very friendly and accommodating. Worth the money for sure.

The room was okay.

Toilet area I’m guessing, was leaking on the floor, there as a tick on the shower curtain, and saw 2 roaches when my friend walked into the room. Got this room for my friend coming in town and booked this spot since my family stayed here a few months ago and loved it, but this visit wasn’t the best for someone coming out of town to stay there.

Good

This was the worst experience I have had ever since I have been to a Third World country. The floor in the room is coming apart. There’s not a single lamp in the room. The bathroom doesn’t even have a towel rack. The walls are filthy. The first time I opened the door to come into the room a large Roach was running across the floor. The TV was in operable. In short, it was the worst experience I’ve ever had in a hotel it was really disgusting.

Decent place to stay the rooms were pretty nice and clean, the hotel itself could’ve been better reasonable location, didn’t have problem with parking and had a motorcycle trailer, the hotel itself did stink a bit and it smelled like weed everywhere so if that’s a problem wouldn’t recommend this place for you, everywhere other than the rooms was a solid 75-80 degrees the trash from the rooms were put right next to the elevators. Now I’ll be honest overall I didn’t have a problem other than the ac and the trash in the building the rooms were cleanly kept and the ac worked perfectly.

There was nobody at the front desk to check in. Please send refund

I have a couple of winning lotto tickets stolen from my room. I asked for no room service, but my request was ignored. It was during one of the first two nights of my stay. I didn't make an issue because I have 1 more night paid for there.

Roaches in bathroom although small, nededed to be treated. Very unsatisfactory mostly in bathroom drawn to moisture. Needd regular spray treatments to fully eradicate the problem.

Laundry was sufficient although no change dispenser and front desk had no quarters available.

Clean, good service

Thx

The room is ok for the price. Elevators were dirty and terribly smelly. Hallways were smelling bad as well.

For what it is there’s no complaint. It’s clean, staffs good.

This hotel is in definite need of an upgrade!! The mold and mildew smell instantly hit us after we got off the elevator on the 3rd floor! The floors were in bad shape in the room! The air conditioner was outdated but worked okay I guess. The parking lot had trash everywhere. I will never book here again!!

Everything was great! Thank you!

Clean room. Convenient location.

Great room,nice beds, comfortable air conditioning.

Great room,nice beds, comfortable air conditioning.

Found some roaches in the room

It was really great and I loved the stay

Terrible, poor maintenance.

Kai was the best

Awesome

Good

Unsafe, uncomfortable, and unprofessional. People loitered in the parking lot at night, the back security door was broken so anyone could walk in, and the A/C barely worked, making the bed so hot my husband slept on the floor. Called the front desk for a room change—was told it would be handled—but no one ever came and my follow-up calls went unanswered. No shampoo or conditioner provided. I will never stay here again and strongly advise others to look elsewhere.

One of the most important thing for me when staying at a hotel is the cleanliness. I am very satisfied.

This one just needs to be remodeled and cleaned better it wasn't horrible but definitely could do better

A nice place to stay on the cheaper end.

Run down, smells weird, needs an upgrade, pictures online are deceiving

It quite and relaxing

Bugs. On the walls floors and in the bed. Water leaking from the ceiling. Id like a refund.

Service was very friendly and even changed my room with no issue when one room a/c wasn’t working

The pictures online do not reflect what you encounter upon arrival. The staff seemed clueless. I was first given a room on the third floor that reeked of marijuana. The second room I received was musty, dusty, and in poor condition. The floor was sticky, peeling, and coming loose. The duvet cover had a cigarette burn and stains that looked like blood. The towels were hard and stained, and both the shower and tub had rust stains. Throughout the hotel, there was a pervasive smell of cigarettes or marijuana. Additionally, there were homeless individuals in the lobby and lingering outside. Although the hotel advertises itself as smoke-free, this claim cannot be true. There are also no-loitering signs that seem to be ignored. After witnessing all of this, my party and I decided to go across the street for coffee. When we returned, we handed in our keys because we did not feel safe and chose to book elsewhere. Do. Not. Stay. Here.

Lovely

This hotel have bedbugs is no good👎

Everybody here is amazing the staff and everything

Nice hotel

I’m sorry but I woke up and went to the restroom and there were roaches everywhere.

Has me waiting for 30 minutes to check in.

They were quick and friendly!

I am a handicapped man who requested a handicapped room. I was told that there only handicapped room was unavailable upon arrival. Fine. However since I only have one leg it would be nice at least for the tubs to at least have grab rails to keep elderly and handicapped customers safe. How much would that cost? That should be standard for all rooms. That is if you actually cared about people.

Room was nasty sheets not clean bugs I. The sink. Almost fell in shower cause floor was so slick

Management is very helpful and runs the property very well. we are very appreciative of your help Shu!

Friendly

Frint desk staff is above and beyond. Can not say the same about house keeping..

Did like being near laundry room

It had roaches and the halls smell really bad .

Front desk guy is very rude. Need to learn customer service not blame and argue with the guest.

The third floor smelled horribly like weed, to an extreme. Opened out room to be greeted by a family of cockroaches. Went back to the front desk to request a new room, they were super apologetic and moved us to the mailn floor. The room was bug free from what we saw! The room was super dated but accomplished the goal.

Great value, clean, friendly stff.

The outside looked grand but needs some work on the inside

Bare minimal but the front desk clerk was amazing

Close to restaurants

An excellent place and very central to the areas I needed to go to.

Quick check in process. Staff was friendly and helpful. Room was clean. Great stay and great location.

Roaches in the room. Urine smell in the stairs wells. Attendant was nice. Won't stay here though.

Professional staff.

The staff was very attentive.

Loud, not clean, room ac didn't work well, no ac in the building working

⭐

Dirty people nice low life people at hotel

The room had black mold on the wall in the bathroom.

Great

Fresh and clean, updated bathroom. Spacious. Great stay!

Due to road construction the area is hard to enter if you don’t know the surrounding area.

Front Desk Staff is very professional and Friendly...the issue i had with my stay was the bed sheet seemed to be very itchy and skin irritating. Take some Lysol,or Clorox spray to spray down the bed sheets!

Clean room. Helpful staff.

Smelled interesting but nice beds and safe area

Es una area poco aseada y es un olor amarihuana en als avitaciones

Staff is very helpful and nice. Very accommodating, as I work overnights.

This place was exactly what it was needed for, clean comfortable bed, shower and toilet where all properly functioning and the A/C kept me comfortable during sleep. The building is old and has its quirks but I still recommend if all you need is a comfortable bed and nice hot shower this is perfect!

NA

Not good

Pretty decent good price you get what you pay for and more would consider booking again

You get what you pay for! But it did the job for one night

Easy check in. Nothing fancy, but clean and comfortable bed.

Wow

My saty was okay

Nice motel

Really nice big rooms.

N/A

The people housed there makes me feel unsafe. Dirty hallways but clean rooms

Lots of people hanging out around the motel. There was vomit as I walked up to the entrance. No one had offered to clean it up.

There was a stain on the wail in my room that appeared to be blood. They apparently have long term residents who live there. There was a constant smell of marijuana.

I like it

For the price i expected just a cleaner a safer place. I guess just an old motel.probably wont stay there again

Rai was very helpful and made sure we were checked in quickly.

Nice for not a lot of money.

Dont have anything to say

Rai was very helpful and quick to get in our room.

Nothing

Front desk was extremely kind and as accommodating as possible

Pet friendly

Roaches, one bar of soap, walls were covered in some sticky substance and black fingerprints, bathroom vent hanging out of wall, smoke-free room was not smoke free. Entire hotel smelled like cigarettes.

Staff is excellent

Staff were very helpful. The price was very reasonable.

Hallway smelled like weed. When I was showering the tub had a yellow stain in it or what o thought was a yellow stain because the next day it was cleaned up. Shower was pee stained. Too many people hanging outside in the lots

When I checked in trash was in both trash cans and no microwave are refrigerator was in there I had to move to another room with all my stuff it was sad and tiredness having to move to another room

Mold in bathrooms

all good.....

It was what I expected, but there were a few roaches that I had to kill every morning and at night. Probably needs to be sprayed.

They had bedbugs and roaches I was so disappointed. Do not stay there

Worst hotel ever. The room was very hot as the floor unit was completely off and it was a heavy smoke smell in room 213 that was supposed to be non smoking. The bed covers were stained the bed was lumpy the bathtub wasn’t the cleanest and the decor looked like a 1970s hotel that hadn’t been updated. Both trash cans in hallway were over run with smelly trash and it’s a franchise not corporate owned motel 6. I refused to stay so I checked out immediately and went to the corporate owned motel 6 at 35 and corporate drive in Lewisville and it was 1000 times better. The parking lot needs replacing and there were 3 homeless people sitting next to the back door. Only good thing about this place is the front desk attendant was pleasant.

Very bad

Quiet and just what we needed

Cleaning the parking lot area up some wouldn’t hurt. Front office staff is good though.

Jacob

Hotel itself smelled of cigarettes and weed. There was blood on a comforter, pills under the bed, dog barking in the hotel hallway all night, no soap or shampoo in the room.

Worst stay of my life A/C barely worked,bed sheets had cigarette burns in a non smoking room. Tryied to speak with the front desk and they just completely didn’t care asked could I be compensated and said strictly no,firmly seeking refund

The room was so dirty. A total lack of cleanliness and disinfection

Quiet and clean property. The only issue was the whole building smells like cigarette smoke. Excellent customer service.

Bad

Roaches in the toilets, noisy as it’s close to a busy road. Pretty run down and smells like smoke. Good for a night at cheap cost.

Front desk and house cleaning staff outstanding, Rai at the front desk is exceptional!

Room had an odd, dirty sheets hair all over the bathroom floor! Towels dirty