Baymont by Wyndham Lewisville

Breakfast

The pictures online are nothing like the it really is. I didn’t even stay there so I lost my money. Rooms smell and is in poor condition.

Nice clean room, great air conditioner, need better breakfast, eggs, bacon.

Nice clean room, great air conditioner, need better breakfast, eggs, bacon.

I'm assuming not all the rooms are the same. The last time I stayed here the room had broken lamps and needed some remodeling. This room did not have any of that. Good room.

When I got to the room both the lamps by the bed were broken with glass laying on the end tables.

This is definitely not the best hotel to stay at. First there were no face towels in the bathroom, I had to go to the front desk and ask for them, second the chair in the room was stained with red stuff it was just filthy, the entire hotel had a mildew smell to it, and the breakfast was horrible. There was no meat and the waffle maker was broken, so that was a bummer. I guess for the price I got what I paid for.

Smelled cigarette and other type of smoking. Not much for breakfast unless you want cereal! Just disappointing!

Passable

First room chair desk broken I almost fell, bathroom shower rail broken, only 2 towels, no hand towel or wash towel. We pay for 3 people. They change our room, also broken chair 💺not enough toilet paper and only one trash can. Pool did not work for 3 days. Day service in front desk very unpleasant. You need to put presentable people in rhe front.

Affordable Staff was rude, tub was peeling and nasty.

Affordable Staff was rude, tub was peeling and nasty.

Disappointing

Very poor

Room had huge bugs on the ceiling. The toilet was broken.

Location Pool was closed, only 1 towel in the room, no blanket on the bed, shower curtain rod wasn’t secured

Location Pool was closed, only 1 towel in the room, no blanket on the bed, shower curtain rod wasn’t secured

It was in Lewisville. Bed sheets were clean and the bed was pretty comfortable. Multiple issues. The smoke detector in the room was covered by a plastic shopping bag. The toilet was wobbly, not securely mounted to the floor. Walls were dirty. Strange brown substance on bathroom walls. Trash on the floor of the room. Cigarette burns on the chair and carpet.

It was in Lewisville. Bed sheets were clean and the bed was pretty comfortable. Multiple issues. The smoke detector in the room was covered by a plastic shopping bag. The toilet was wobbly, not securely mounted to the floor. Walls were dirty. Strange brown substance on bathroom walls. Trash on the floor of the room. Cigarette burns on the chair and carpet.

NA

Nothing The shower head was broken, there was graffiti on the doors and walls the ac couldn’t cool the room properly, no soap no shampoo no wash cloths only one bath towel. This was a very bad experience

Nothing The shower head was broken, there was graffiti on the doors and walls the ac couldn’t cool the room properly, no soap no shampoo no wash cloths only one bath towel. This was a very bad experience

Next time I will spend the extra $25 bucks and get a nicer place.

Price, location Cleanliness of room, ppl next door kept coming in out their room slamming door all night till morning! Housekeeper knocking on my room door @ 9 in the morning not even announcing she's housekeeping!!

Cleanliness of room, ppl next door kept coming in out their room slamming door all night till morning! Housekeeper knocking on my room door @ 9 in the morning not even announcing she's housekeeping!!

breakfast was a plus bathrooms are run down they look trashy shampoos were off the wall no towels in room paint was pealing inside bathtub

breakfast was a plus bathrooms are run down they look trashy shampoos were off the wall no towels in room paint was pealing inside bathtub

Stains on air conditioner dust on all lamp shades..Shower curtain wouldn't stay closed. ice machine not working..Front desk lady hung up on me when I simply asked for a working remote.

Exceptional

Great service. Great place. I highly recommended. Great service. Great place. I highly recommended.

Great service. Great place. I highly recommended. Great service. Great place. I highly recommended.

Carpets dirty, TV unusable, Windows with open gaps of 1 inch around, Couch dirty, all dispensers empty

The front guest is always so nice, but the cleaning crew need to do better .. The weekend rooms are way expensive, for it to be this way. The bathroom was not clean, the coffee maker was still plugged into the socket over the toilet, the back of the toilet did not fit well, the shower head was broken, there was spots all over the wall and graffiti in the bathroom. It was not a clean room ..

The front guest is always so nice, but the cleaning crew need to do better .. The weekend rooms are way expensive, for it to be this way. The bathroom was not clean, the coffee maker was still plugged into the socket over the toilet, the back of the toilet did not fit well, the shower head was broken, there was spots all over the wall and graffiti in the bathroom. It was not a clean room ..

Breakfast was also disappointing. The options were extremely limited, consisting mainly of waffles, bread, and coffee, with no protein options such as eggs, bacon, or sausage. I have stayed at another Baymont hotel in the past, and that experience was very positive—the property was clean, well-maintained, and the breakfast offered a good variety of options. In comparison, this stay felt significantly below the standard I expected from the brand. Overall, based on my experience, the hotel appears to be poorly maintained and did not meet the standard I have come to expect. I hope this feedback is taken into consideration for improvements moving forward.

The carpet was stained everywhere we went in the hotel. Would NOT recommend this hotel to anyone.

Great AC

Staff was not friendly. The room was in disrepair - tiles loose on bathroom wall, shower curtain rod pulled loose from wall and barely hanging on, TP holder broken, wooden pieces that were supposed to cover the A/C drain knocked down and lying on the floor, security bar on door ripped off, etc. The pool was understandably closed in since it is March. The breakfast was pitiful - only powdered coffee creamer and no sweetener options except sugar - both in dirty multiuse containers. The muffins were dry and gross.

The new room I was moved to had a couple lights that barely worked, the sofa chair had stains on it, the office chair was broken, there was a hole in the bathroom wall corner, the tub looked filthy (although the damage looked like it needed more than just a simple cleaning), the air conditioner in the room looked dirty so I was scared to turn it on. Overall, the room was the worst hotel room I’ve stayed in. Also, the complimentary breakfast was just cereal and a waffle maker which isn’t true breakfast in my opinion. There is a Cracker Barrel right outside, but that’s just paying for breakfast. This place is definitely not worth the price they charge per night.

Stay away! Absolutely disgusting!

Room dirty.only two small towels.sink broken.outlets didn’t work.stains on chairs in room and weird smell in hotel room.

Also, I got there about an hour early and the staff is I couldn’t have a room but as soon as you did find a room in about 15 minutes, they got me into room to rest and I was able to get pick up my wife and we came back and rested for a couple hours. Great stay

Room wasn’t clean ac smelled like pee sink was leaking and no outlets worked

2. Paint chips and debris around the edges of the carpeting. 3. Breakfast lacking--cereal, maybe 4. This could be a great property, but not maintenance investment 5. Had coffee, but not drinkable 6. Advertisement extremely misleading. 7. Linens and towels were clean, but threadbare.

The room was terrible and everything was dingy, smelled funny. When you stepped into the shower felt like the floor was gonna give out under you. House keeping didn’t show up to the clean the room at all until the last night, had to go get my own toilet paper and fresh towels. The windows were boarded up on some windows

All amenities where not available like dryer and I have to constantly clean my own room because of language barrier and others I should be given something for this horrible experience

All of the above and more

I'll keep it simple. If I had not been able to get the rate I did through Expedia, this was not a motel that I would have chosen to stay at. I chose it for the rate I got because I knew I wouldn't be there much at all during the 4 days I stayed so I made do. The front desk staff was couteous. It's not however a motel I would choose again if I was going to spend much time there or if my family had been with me.

Room had horrible odor, the heat blows out cold air. No assistance from front desk.

First, got a room that I had not booked and after they switched rooms to be more similar to the one I had booked, the room was falling apart. Lamps and phone not working. Bathroom had weird stains and fixtures falling apart. The hotel staff did not seem to care about any issues or upkeep and even the luggage trolleys were taped together and falling apart. Very disappointed with my experience.

Water in the room, not that i would drink from the sink, phone missing buttons, tub wall peeling off the sheetrock, hair on the bed, no bugs though surprisingly,

Room had a dirty syringe in it. I asked the front desk for housekeeping to leave clean towels. Not only did they not leave towels they didn’t even clean the room. This is second time we stayed here and the same thing happened the first time. I will not go back

Yes

Clean room.

Staff was great

The sink was detached from the counter and there was burn holes all over the bedding. The second room they gave us had black mold growing around sink in the bathroom and the emergency lock was broke there was holes all over the walls and the beds had hair all over them!!! Asked for a refund she said she refunded me but i never received my refund they are now saying i stayed there and the Manager wont return my calls.

The room was not the best , this place definitely needs an update and an upkeep .The mattress was uncomfortable , you could feel the springs on your back not to mention gross with stains .breakfast options wasnt good. Furniture is worn and moldy , wires everywhere, the small chair in the room had a big hole in the back like someone slit it to hide something. I stuck it out because it was a business trip. I will not recommend this place.

.

This is my second stay. I will stay here again next time.

We have stayed in this hotel almost every weekend for about 2 months, but have recently decided to go somewhere else for our stays. While most of the staff is very pleasant to deal with, that isnt the case with all of the staff. Theres one night person in aprticular, skinny with black hair and glasses, who acts like having to do the job she is paid for is beneath her. Very little communication skills, rude demeanor to paying customers, and little to no situational awareness. The rest of the staff, very pleasant and always accommodating to everyones needs. But it only takes one person to spoil the experience. Other than that the hotel was always great to us. There are a few minor things here and there but all in all a really great property to stay at, and some of the nicest rooms available in lewisville. Would highly reccomend getting actual blankets for the beds tho lol

Night stand corroded. Tv stand corroded. No microwave. Asked old man in charge. He said no microwave available. Big white spots all over carpet, looks like old vomit. Restroom ceiling, black mold, then 2nd day leaking from top room. Asked to be moved, no reply. Old man in charge said no. No refund. On my 3rd night, young lady calls, they move me. Too late, I was checking out the following day. I already inhaled everything. I had to wash all my uniforms at laundry mat prior to arriving home. I felt itchy for several days. The worst hotel I’ve ever been at. I would not recommend this hotel to anyone, regardless if it was free!!!

Room was kinda gross. Extra lock on door barely worked. Asked them to change rooms and they said they would fix it and they didn't. Fire alarm went off at midnight one night for no reason.

It was the right hotel for the right price before heading out to the airport.

Good enough

Bed was Stiff tub stained, drain in bathroom sink drain slow. Gym was poor treadmill was not working. Housekeeping did not come in to clean our room or refresh. Our towels. Bathroom hadn’t been swept room did not look like it was vacuumed before we arrived. Room was smelly. Deadbolt was also broken. Located right next to a loud noisy gas station that is very active at night.

Only thing great about this place was the lady that helped us. Give her a raise. But this place needs a remodel.

Sheets on bed had holes....carpet looked not vacuumed...room was not what is shown on website.

Roaches

The sheets on the bed had holes in them and the room was dirty. I wiped down the chair before I sat in it and it was very dirty. Overall there doesn't appear to be any upkeep on the facility

My room has a water leak, told the owner he did not offer to change me to another room,

The place can use some updates broken faucet missing light bulbs carpet stinks specially under the bed probably never been vacuum since they open counter lady was rude asking where I can get bottle water she point me vending machines that don’t sale water. 24 hr. Fitness you can forget it it’s lock. Pool was dirty.

The room we stayed in they didn’t have any shower gel in the dispenser , no hand soap in the dispenser, stuff all on the walls and some flower/ rose petals on the floor, but we did bringing our own body soap and sanitizer. Everything else was good.

The rooms are outdated and dirty and we tried two different rooms and both rooms were damaged.

Customer service is always good. They make sure you are taken care of.

Had 5 people. Gave us a room that would only sleep 4. Switched rooms to one with a couch. That was great, but there weren't enough towels, there were no sheets for the couch, there was white stuff on the edges of the floor, the floor was sticky, the sheets were stained and the bed was uncomfortable. Went out the next day and came back expecting the room to be cleaned, etc. Had to go to the desk twice for the extra towels, extra sheets and toilet paper.

All good and cheap

The property was very dirty and in bad condition. We had to change rooms three times before we could find one we could stay in and it had black mold in the bathroom ceiling.

We had the best time, pool was clean and rooms were clean and comfortable, we will be back

Horrible. Left and went elsewhere

Anymore who gives a review more than 1 or 2 for this hotel is fake. First let's start with the fact no one was at the front desk when we arrived and we had to wait several minutes (despite chatting to signal our presence) and finally ring the bell to have someone to show up. Then the fact I had requested a disabled room and was never offered one. When going to our room to discover that half the carpet was wet and it was smelling moldy. Back to the front desk (still no one, ring again), we signaled the issue and were answered: "OK, I'll give you another room..." Like it was something normal and OK to deal with. No apologies, no concerns expressed, nothing... The hotel itself hasn't been renovated for 20-years or so. There is unfixed (or very poorly fixed) water damages on the wall, A/C is attached to the wall with bare planks, holes in the bathroom door, scratches on wall paint, rust in the bathtub, no even an alarm clock... You get the idea... We didn't even have a spare toilet paper roll available, so we ran out of it. Finally, for breakfast, you will got nothing other than pastries and cereals. No milk, no fresh fruit, no yogurt... It looks like the owner is cutting every corner it can to save money on this property... I wouldn't say anything if the property was located in the middle of nowhere with very low passage. But not in the vicinity of the Dallas area...

It was unclean nasty moldy dirty carpet

The carpet was wet because of the ac. Assistant manager has no people skills whatsoever. He was rude and aggressive to the point that i had to get a refund and change hotels.

It was so horrible i did not sleep. Everytime I went to the Front Counter there never anyone there to assist. Room was hot no ac, whole in the bathroom door, when i walked in the water was running in the bathroom, room smelled like mold.

For the low price you get what you pay for. We walked in to check in an the person was on his cell phone, we got our room and the fridge had food inside and the a/c unit wasnt blowing cold air much.

Peaceful

This has got to be the worst wyndiam hotel I have ever tried to stay at. Room dirty, toilet constant running, soap dispenser laying in tub, carpet and bed covers spotted and dirty.

Not

This place was NASTY! There was bedbugs, smelt like weed, the rooms were not clean. There was holes in the wall the blankets were stained. Do not stay here!!

The room was fine for what we paid. The breakfast is not what was showed in the picture it was terrible!

Rooms were nasty. Got a flea bite. The entire place smelled like weed. No way I would recommend.

I would stay there again.

Was very poor. Pool was not open as they stated it was when i called. It was noisy all night. Smelled of Marijuana in the halls. Water would barely come out of the sink in the bathroom. Remote control for tv didnt work

You get what you paid for but the hotel should definitely be a little less; maybe low $50 a night. The covers had cigarette burns and stains. The shower did not work well. Maintenance came to fix it but we had to go. Breakfast was good though.

Picture made room look nice clean, but no my rest room had mold by shower no trash cans. Only had 2 towels in bathroom. Carpet was dirty and had some sticky spots got bit on my arm and face while laying in bed. Never staying again

We also didnt have a box of tissues either. This DEFINITELY was not a hotel. It was a MOTEL

Long drive needed a place to lay down … the ac was cold which I liked the bed was descent comfy the sheets and blanket were thin.. there was no usb plugs for chargers the wall sockets were not covered, the shower didn’t work shower head didn’t shoot out water. The pool was closee… the breakfast was plain but Cracker Barrel was right next door so you can walk which was convenient… the staff at the front desk was polite and kind.

No coffee pot or microwave in room.

Their were bugs on the pillow

Bathrooms smelled of urine, didn't appeared to have been cleaned maybe ever, dead cockroaches on the floor of the room. Musty odor throughout. Totally disgusting.

If I vould give zero stars, I absolutely would! Dont be scammed!!! Pictures are deceiving! Stains, dirt, leftover towels from the last guests, no towels for the new, no toilet paper, nasty everything!!! Smelled like cigarettes and weed. A roach motel was cleaner! Save yourself and look for a hotel in Denton and not super sketchy Lewisville!

It's a older establishment but was looking for a new one

Make sure to bring your own shampoo conditioner and soap. They didn’t supply none of that. Pictures shown of the property are not up to date. Would not recommend if you’re looking for cleanliness. Staff was very nice though.

Was ok for the price

Over priced for quality, and the whole hotel smelled like weed. When supposedly it’s a smoke free hotel.

Very nice and look 👍

Too many maintenance items to list them all... broken toilet seat, chewed up or rotten bottom of bathroom door, tape duct seal window, AC front falling off ..... and more. It was so bad we left after 1 night (had 2 paid for). If I thought we could have got our money out for first night, we would have gone somewhere else. When we left, the morning breakfast area looked like a dump with garbage overflowing. We had no interest or appetite to eat the very limited breakfast.

Was absolutely awful. Smelled like marijuana and I couldn’t breathe in the hallways, seeped into our room so we had to put a towel down. God forbid I mention it to the staff. Got towels ONE day out of 5 we stayed. Had to grab some off the cart. Trash was never picked up. Breakfast was non-existent. Our room was DISGUSTING with mold, dirt and trash. DO NOT STAY HERE!! Attempted to get a refund or a partial refund and hotels.com questioned me and refused. Here’s the proof.

I have been staying at this property for several years when I come to this area. Rooms and staff good. Internet has gotten worse and worse.

We had a long day and had just flown in. We barely had time to eat and relax when we check the restroom. The restroom was so dirty, the toilet had hairs all over, little spots of some fluids all over, and the floors had crumbs and dust. Got to wash your hands? Water pressure was so weak. The tub was completely stained and dirty. We left without even getting a refund.

Not bad

Thankfully i only needed a place for us to sleep a few hours. The room we were in had roaches, it smelled odd, the tub was peeling, none of the outlets worked, some outlets didn’t even have covers so you could see into the wall, the light on the bathroom was missing a cover. It was a jon smoking room and the furniture and linens still smelled. I wanted to cancel my stay and get a refund but we had a long trip and we needed sleep. Even if it was uncomfortable.

Excellent desk manager. Nice room. Continental breakfast is complete.

The staff was ok. Very disappointed with the conditions of the room. A lots of construction dust all over, the walls were deteriorating.

shower leaking and noisy. Room had a not so fresh smell, blanket on bed was bleach stained.

Luckily I was only spending a night. There was no toilet paper or any other toiletries

Loved it

Fast and easy check in. Very clean.

The room was very ckean and quite. Maids jept room stocked with clean towels.

Area is ok

The couch in the room was filthy, possibly stained. There is no way I would sit on it. The walls were dirty.

It was the tub for me. The tub was peeling real bad. The room that I was in. Actually, no one needs to stay in their room. The plugs do not work properly. Nothing stays plugged into the wall. The tub is peeling really old. I had to go buy a placemat to put in the tub so I could shower. The staff was not customer. Service was horrible. That’s why I did not extend my stay. I was staying in town a little bit longer and I did, but I moved to another hotel.

Roaches

Common areas in lobby seemed clean and updated. Room was dingy, with carpet and bed coverings that were stained, along with marks in the wall (like small holes). Area had activity both inside and outside - people hanging around, smoking or lounging. Next to a busy highway also. Felt like we were extra scrutinized by those around, who were wearing dirty t-shirts and very scruffy looking. Just did not feel like a safe place. We left and did not stay there beyond a half hour or so.

Hotel room was dirty roaches and bathroom tub are filthy

They gave me a room that was not clean and they have ROACHES

No soap in my room (did not call and bought my own as this should be standard service and part of the quality assurance (QA) before Guest check in. Low on lotion and shampoo/conditioner (again, part of QA). Stayed 3 dys and 2X locked out of the room after being out several hours. When asked the front desk clerk he was dismissive, no apologies or explanation.

the waffles for breakfast tasted spoiled it was weird other than that it was a good stay

Not how it looked in the photo at all.

Need to open breakfast bar at 6am

The cleanliness of the hotel was not worth a one star. The walls had drawings all over them. The beds and dressers in both of my rooms were broken as well as all of the soap dispensers.As soon as walking into the hotel it smelled of must and urine. I do not recommend this hotel unless you want to be highly disappointed.

Bad area, room was dirty

We Unfortunately had to Change Rooms Twice due to Smell and a Wet Floor.

Needed repairs in wall

The entire property is stained. There wasn’t really anything that didn’t need to be replaced. There are spots on the carpeting that are sticky and stained. My girls could walk bear foot for fear of what they might pick up. The staff was not accommodating at all. We arrived maybe 30 minutes before check in but they wouldn’t allow early check in even by that amount of time. Overall not a good.

The hotel is definitely in need of a face lift. Besides the pool being closed and not providing a hot breakfast, the hotel was just ok. however i will not stay at another Baymont again. I will spend an extra $10 to $15 at another place for a hotel that's a lot nicer.

When I got there the lights didn’t work and I don’t like that they went in my room when I wasn’t there and didn’t have a sign to put on my door that said no disturbance

As usual with Baymont, the breakfast is lacking. Seems to just be there policy. Room was comfortable. Tile floors in bathroom are uneven. You will probably get a lawsuit at some time in the future as a major trip hazard. They say that they are smoke free, but as an ex smoker, I smelled smoke numerous times during our stay.

Room dont have tv remore control some lamps dont working

It was horrible the first room the carpet was all wet got my socks all wet. The second room had mold all in the closet door from the bathroom was so rotted. The hallways ppl were full of noise it was 11:30pm and it was ridiculously loud.

Good price for hotel and convenient but it’s in need of upgrades and terrible breakfasts.

Excelente

This property has bed bugs and did not give me a full refund. Stay away.

Awesome stay

Greatest

Remote tontv was broken so i had to manually turn off, adjust channels etc Restroom sink leaked from faucet not being tightened properly

nice

It’s ok

Easy Access to 35

A/C not cold, unit horrible. Room fair. Painting in hallway has bad smell in room. Would not stay here again.

Breakfast was overrated no meat no eggs. All bread products.

Really needs a major renovation

Very quiet

The staff was amazing but the room was falling apart. Trim coming off the wall cut my arm. Bathroom water didnt stop running. Stain on one of the sheets. Front panel of the air conditioner falling apart. Ok for the price we paid.

this was the nastiest hotel i have ever been to. the shower wall is falling apart, i would not be surprised if there is black mold throughout the hotel. i did send photos of it to the corporate office also. instead of my daughter and wife staying with me, they slept on the couch/floor at her sisters for safety

The carpet was really wet when we arrived. The room you could tell was cleaned in a rush and there was no soap.

This wasn’t a comfortable stay for me. It’s outdated

They rushed us out. Started knocking at 9 am. Basically stayed at the door asking was we leaving. Not good at all

Stay was horrible. Room had horrible smell. Pillows were like rocks Sheets and towels felt like sand paper.

Did not stay and to cancel due to their unprofessional behavior

Very dirty. Smell of cigarette smoke and weed. Furniture (small couch in the room) very dirty and stained. Holes in the wall. Outlets did not work. Trash behind night stand when looking for the outlets. Very dirty. I would definitely advise to stay from this place.

Rooms were dirty and had to move to another room because of no electricity. Had to go buy sanitary wipes to clean room. There was blood on the chairs. No condiments for the coffee. They brought in a one pound bag of sugar when asked for

Dirty and unorganized

The pump for antibacterial soap was empty in the bathroom which is not sanitary. The bathtub was dirty. The fire alarm went off down the hallway at 1 am waking us up. No liner for the ice bucket.

Last spare of the moment look and found it and had availability.

No breakfast as advertised and when asked about it, the man at the desk acted like I was speaking a foreign language and he had no idea what I was talking about.

Smelled of cigarettes, sheets were dirty also had cigarette burns on the sheets

There was a horrible smell in the hallway on the second floor and it was there all week and I mean horrible smell

The property is a very old property and it needs some renovations.