Courtyard by Marriott Los Angeles LAX/Century Boulevard

Excellent hotel, great rooms, comfortable beds, very clean. But the dining options in the hotel are extremely limited, just one cafe bar with tables. Disappointing in a hotel of such quality. And the shower was odd in that the only way to get adequate water pressure was to make the water scalding hot. I would stay there again.

Excellent hotel, great rooms, comfortable beds, very clean. But the dining options in the hotel are extremely limited, just one cafe bar with tables. And the shower was odd in that the only way to get adequate water pressure was to make the water scalding hot. I would there again.

The room was clean and modern. The a/c worked great. Did not eat at property.

The room was large and perfect for an overnight with a larger family before flying out the next day

Room was clean and well maintained. Menu options were good

Huge room! Great price and very very comfortable. Or at least it seemed like it after a long haul flight Took us a while to get there as the shuttle took a while to pass. Hardly any signs in LAX pointing to shuttle pickups

Exceptional

Exceptional

Extremely friendly and welcoming staff. Very clean. Useful airport shuttle. Only issues: mini fridge in room not working and plugs by bedside loose, did not hold plugs very well. Overall would stay here again.

Very good

Very good

It was a very good value compared to the hotel's own website, which would have charged me more even with discounts.

Close to where I needed to be

Superb

Room needs renovation. Some switches and lights were not working

The room was clean and air condition was good staff was friendly overall good stay for 1 night near the airport

Very good

Exceptional

Exceptional

Exceptional

Exceptional

Exceptional

Exceptional

Loved the convenient location ...close to airport and shopping...shuttle for LAX picks up right outside lobby...price for such a good location and comfortable room..unbeatable...will be my new go to every time I fly out of LAX

HORRIBLE. Overbooked the hotel when our room was booked ahead of time! Sent us to a different hotel at 3am and that took over an hour for the staff to check us in. Told us come back next day at 11am to get our room. Went back at 1pm and the room still wasn’t ready!! On top of that room service did not come to clean not once the whole time we were there. The ice machine didn’t work. Was ridiculous

Helpfulness of front desk personnel-with airport shuttle service; ordering food There could have been another trash receptacle in the room. There seemed to only be one in the bathroom.

Disappointing

Great airport shuttle

Ok None

Good

Mary day staff was not very friendly but the other day staff was I didn’t get her name and the night staff where very helpful and kind

Room is clean and comfortable but breakfast on site is the worst

Very good

The room needs to be remodeled!

Front desk was amazingly accommodating and just friendly. The shuttle to airport has. A tracker in the lobby showing its locations so super easy. It’s almost only a 10 min walk to nearest terminal ✅

Staff were amazing, friendly and hospitable. Has everything you need for an overnight stay/connection. Many kiosk options for food wine beer snacks. Shuttle bus unreliable

Good!

Shuttle drivers are very polite and helpful.

Good place to stay

Great location, but the carpet in the room was worn (had a quarter size hole in it) and the corner of the bed was wet from a drip!

Good

Stayed here one night to make an early flight the next morning less stressful. It’s also located right next to Midway car rental so returning my car was painless and a 2min walk to the hotel. Didn’t stay long - checked in evening time and back out at 5:30am the next morning - so didn’t see or use any of the amenities. Just needed a shower and a bed which were great. The staff was very nice getting me checked in quickly and settled for the night. Room was spacious and comfortable. Only issue was the free airport shuttle the next morning (FYI not run by Marriott so they don’t control it) - there was a display screen in the lobby with projected schedule and we were told they run every 20min or so but none of the shuttles were on time for people departing early morning. There were quite a few people that ended up taking a ride share instead after waiting on them a while. I just walked - it’s literally right down the same street as LAX and takes less than 10min. I know that’s not on Marriott, but if they’re going to advertise a partnership with this shuttle company they should probably make sure the information is accurate in expected wait times based on airport congestion, etc so people don’t waste time or miss flights.

$150 for a Saturday night. 9/10 for value.

Loud but nice beds

Great hotel! The little bar restaurant was amazing! Great staff and food was good.

I wish I had gotten the name of the staffer that checked me in at 16:45 on Friday. He was professional, helpful, and kind. He deserves a raise. My entire visit was outstanding! Every employee I encountered was friendly and accommodating. 5 Stars!!!

Great location, nice property, be prepared to pay 58.00/night for parking and 15.50/night for the BS Los Angeles Hotel Workers Protection Ordinance; the hotel passes this onto the hotel guest.

The room was clean, staff friendly and helpful

The front desk staff was very helpful, very informative and gave even had extra handouts for restaurants near me, which was great love to stay

The staff were exceptional, particularly the front desk manager, Jesus! Sitting areas very well designed and comfortable.

Was fine, quick trip to the airport on the shuttle. Limited food in the little bistro, but it was good.

great customer service and nice rooms

Even though we got there very late, the check-in was so quick and easy! Parking was good and staff was awesome!

Checking in took a while since there was only one person at the desk.

Very clean room, Bistro on sight, very good customer service. Yummy food.

Überrissen hohes Deposit für allfällige Schäden, das effektiv auf der Kreditkarte abgebucht wurde. Hoffe, dass es pünktlich zurückbezahlt wird. Alles in allem: Gutes "Flughafenhotel", ideal für eine Nacht.

Wonderful, clean and friendly hotel and staff. Raul and Nelson at the Bistro are great. Food is delicious. Would highly recommend and look forward to returning again soon.

Shower fabulously powerful and hot

Need to cater to customers who are gluten free. Had to leave the property to find suitable food options.

It was good for the price

I’d like to see breakfast included.

No breakfast included limited towels outdated bathrooms yet more expensive to updated hotels

It was Good

The front desk staff was terrible.They had trouble finding my reservations.They were slow as Moses.They charged me after I sat in the lobby for 2 hours waiting for my room.They charged me seventy-nine dollars. They overcharged me for the sandwich that I bought but but they did credit me back the next day after I asked told them about the mistake, I\nWould never stay there again.I would go to the hyatt

Bathroom facilities were outdated with small sink and no counter space with no sink stopper. Outdated and difficult to use shower. Poor lighting in the room with none in the desk area. Bed was fine and other aspects of the room.

Wwe went for something to eat before returning to find the room hadn't had the second bed made up. We searched again and managed to find the sheets and made the bed ourselves, this did put a slight dampner on the experience but we all slept very well. Airport shuttle easy to navigate and wasn't waiting long at all

Clean room. Easy parking. Friendly staff.

Shuttle to airport came after 45 minute

I was impressed by how the staff attended to their guests needs .

Easy and very close to airport, they have parking for 35$. Its close to the nmew rental car hub at LAX, and most rental cars have a shuttle to take you to your hotel so that only took 10 min after i returned the car. They have a shuttle that runs every 20-30 min to take you the airport. The bed was very comfortable and my room was spacious and clean. I will definitiely stay here again. It was easyeasy, nice, and clean.

The person who checked us in was not friendly and racist. She made some

Nice clean rooms and walking distance to the airport

A great hotel to stay at near LAX. The only problem is the shuttle is not reliable going to the airport early morning. If you are flying out on Southwest you can walk to the terminal in about 10 minutes. That is way faster then the shuttle from the hotel.

Ok

All was good. Pleasantly surprised that dinner was available.

For some reason, the housekeeping staff can clean a room, including the bathroom and NOT notice that the sink will not drain. Unbelievable. The desk staff wanted to send an "engineer" to fix the problem. An engineer?

Easy check in and great location near the airport

Good hotel overall. The breakfast I ordered was very good

They have a nice basic hotel close to the airport. Not spectacular but also expensive.

Nice staff the room was clean and it was close to the airport

Location was great

I was charged $77 to park for about 6 hours overnight which is wildly excessive.

It was a Mind Blowing Experience!

My first room was somewhat clean, the table was dirty and had stains and was heavily chipped. I didn’t report it since I was there just for the night. The second room after my cruise coming out of San Pedro Port; they assigned me a room that wasn’t clean at all. The sheets were dirty and pulled out and there was food in the room. The front desk staff blamed it on the system and I just didn’t say anything because how exhausted I was at the time. They assigned us the room next to the original one which was clean except a towel which had a red stain and a sink that was somewhat stained with toothpaste. Overall for how much I spent each night which was $200 each night you are better off spending your money elsewhere that has better accommodation.

Overall stay was great will recommend to friends.

No one to help with luggage

Great upclass place

No complimentary breakfast, no pool, ride share drivers easy gets lost coming to this hotel. Hidden charges to my bank account with no fore warnings. I wouldn’t recommend

Tod

Nice place! Clean. Helpful staff.

Breakfast was an in-house Starbucks. The staff was very nice, very helpful.

Great night of sleep before a travel day.

Room was very large and clean. The AC is quite loud, but I prefer to sleep with “white noise”, so it didn’t bother me. Very friendly staff as well.

Very convenient to and from airport with 24/7 shuttle.

Unfortunately, we found a cockroach in our room, and the bed was too soft, which made our stay uncomfortable

Walked to airport

The hotel stay was very nice!

Clean room

The hotel was perfect but as you can read most of the reviews, transportation from or to the airport is very bad. If you choose this hotel because it has transfer to the airport its a very bad idea.

We needed a quiet, comfortable room between our international flights, and Courtyard provided that nicely. No plane noise, quick van service both coming and going, and a great breakfast! We will use Courtyard again!

Yes

"Hotel Shuttles Pickup" location was? I also looked at written info on the Hotels.com site that said "Upper level"One guy told me, there Is No upper level? I asked another guy who was nice enough 2show me how 2get to the door where the Vans were [Saw a Red Sign for Shuttle] Waited about 25 mins &called the hotel phone & was told that the Colors of the Van were [ BRIGHT ORANGE & TEAL] & it was for Marriot Courtyard. Another couple who were there who told me they were waiting 1 Hour had called the hotel's number also.The Big problem was that the person on the phone did Not Know that There were No Orange & Teal design Vans driving through..but we called again &were told to look for Van with the words [JOE'S PARKING ] + another 15-20mins later We saw one coming. This was Not Good communication betwn the Hotel and Whoever was Sending out the Vans to pick people up. Once at hotel,the young man came 2greet a few of us & was professional.When I got 2 my room I realized here was no water availble 2make tea,coffee w/(but there also was no coffee pot? But when I called 2ask,he explained that there R no pots, that it was a drip coffee filter(then I figurd it out.) I went downstairs 2buy water.I saw One area nearby that stockd some regular bottles-but he said that ws closed."Fancier water" botts were available 4purchase.I askd him 2please find my Bonvoy Member# to add this Stay?He Did & comped me a Bottle! Thank you.

We loved this hotel. Well maintained, clean, excellent little restaurant on site. The room was huge. We would definitely stay here again. Added bonus was the complementary shuttle to the airport!

Great

.

Tv in room was poor quality. Picture on tv was washed out and faded. Too tired and too late to call front desk. Also and this was huge deal your shuttles appeared to be down or broken and you used one of joes garage shuttles. People waited over 45 minutes for a shuttle. I feared of being late for our flight. Front desk person was not courteous about the shuttle issue. If your shuttles go down you need to have more than one running for people to get to the airport being your an airport hotel.

Great location. And the staff at check-in really helpful.

Great hotel, staff and service. Really good links to the hotel, easy shuttle which is free

I did not eat a meal there. The room was pretty clean but the shower needs a much deeper clean. There was evidence of mold and grime in the grout. I wish the shower had a head that could be removed for a good shower after traveling for so many hours. Front desk staff was very kind and helpful. I needed a shower and sleep before another long trip the following morning. I was able to grab what I needed for myself in terms of water and such and then ordered food for dinner. I took a long shower, crawled into bed, slept, caught the morning shuttle and traveled for about 12 hours more. The shuttle was super crowded both times I took it and people were very uncomfortable, but the service and the shuttle driver were an A+! Thanks.

The staff were amazing!! And the rooms were large and the beds super comfortable!

Room had gross stains on the floor.

So flight was cancelled next flight out was a day later; so I called Expedia they tried to refund the money but radio-silence from management. I can understands if someone cancels but the fact that we were forced to miss that reservation due to issues out of our control and management without compassion or understanding shows that once they have your money they really don’t care is something quite telling.

Outside does not reflect inside. Also the shuttle drop off was confusing

Michelle was very accomodating when we asked for an early checkin after a long morning of travel/debarkation. Rooms were large and very comfortable

The negative is when you check in and they charged 55 for parking. My thought is just Include it in your tees on Hotel.com Don’t post a lower price than your competitors and then add that on once we arrive. Discussed it with the front desk who is probably used to it because she didn’t respond or acknowledge it at all.

Shuttle from the airport despite other reviews was quick and drop off was at the entrance of the hotel. A called was made to shuttle service and they were there in about ten minutes. Picked up at entrance and a few minutes later dropped at the airline terminal. Staff friendly, the hotel super clean.

Quick overnight stay for early international flight. Helpful staff timing the shuttle

Food was great downstairs

Don't use this hotel for quick access to LAX unless you can walk the whole mile with your luggage. Their shuttle is never there and bypasses when full. Rooms are large but the furniture and design is terrible.

Location next to lax

Yes

Pillows were awful

Front desk staff was amazing

AC didn’t work and everything is barebones now

The place was super nice and clean! There were no problems with the room. However, when I first entered the hotel, I asked the front desk ladies that were talking if they had a bathroom, since I didn't see one. One of them says, "Excuse you. Were having a conversation here" and angrily slams a key card down on the desk. I don't know if she was just having a bad day, but I was completely shocked by the behavior.

There was bed bugs in my room, I took a nap when I first arrived and woke up a couple of hours later to two bites. Went downstairs immediately to let them know and to switch my room. Front desk lady did not apologize once, and silently just processed the room change. Incredibly rude service and health hazard room. I had to throw out a bag of mine that was made of cloth just in case, also went through every piece of clothing which kept me up with anxiety all night. I had to change my flight and pay out of pocket. Horrible just horrible experience.

Thanks & aMr. Eric very helpfull to me after I had trouble with canceled my booked late check in

Room was great! Clean, comfortable and a great value.

The perfect place to stay for a short night between connecting flights. Clean, comfortable, and affordable!

My room was missing some things like a knob for turning off the lamp next to the bed and someone forgot an old wash cloth in my bath tub from the previous guest. The showers haven't been remodeled since the 90's likely and have a lot of calcification on the shower heads. I landed at 10pm and by the time the shuttle came and got us all to our hotels I managed to get checked in by 12pm. I don't know if I would do that again for a short stay.

Shuttle was slow to arrive, slow to get to hotel. Many stops, lots of traffic.

The mattress are deformed and soft

The location was excellent and I enjoyed my stay overall. That said, I had a few interactions with staff that left me a bit disappointed. On more than one occasion, when I asked for clarification about something that was confusing, the response felt curt or dismissive. Instead of offering a quick explanation, staff would point to a nearby sign and make a sarcastic remark. I understand that busy environments can make interactions brief, but a little patience and courtesy would have gone a long way. The property itself is great, but these moments made the experience less welcoming than it could have been.

the part that you have to pay to just access the yard and drop off bags is rather annoying. otherwise it’s a great place

Staff was great, friendly and very helpful, parking was easy & convenient. Room was perfect

Good

.

The shuttle was easy to find and the time from the airport terminal is very short!! Is an excellent choice for an overnight flight

Everything’s good. Shuttle is always packed during busy times.

I asked for my bill to be transferred to a new card at checkout which they took and charged a dollar to it as a pending charge and said it would switch. Of course my receipt comes with it charged to the wrong card and they say they can’t fix it. Not impressed!

Clean room and friendly, helpful staff! Easy shuttle ride to and from LAX

Booked based on shuttle service to and from LAX, Waited for Airport pick-up so long I finally had another shuttle ask if he could take me to Hotel! Day of flight out waited on shuttle in location dwsk directed me to and after 45 mins another desk person informed me that shuttle could not get to pick up point and lead me to alturnitve local. Good thing I had plenty of time to catch flight. Would have chosen alternative room based on this info.

Every thing was perfect.

A full service restaurant for breakfast and dinner would have been preferred. Everything else satisfactory.

Room was spacious, clean and check-in was quick and easy places is secure

Staff are very friendly.

Just stayed the night bc we had a long layover.

Large very clean room. Hotel is well located, a short walk from the airport. Convenient affordable snack shop in the lobby.

Something else, lisa was double booked and Marriot nor expedia would refund the stay. I will be invoking the stay protection insurance

Room in fair condit

Clean, quiet, nice staff

Clean, quiet, nice staff, convenient to LAX.

Nice hotel. Room was clean and spotless. Had an enjoyable shower and a good night's sleep. Hotel was quiet being so close to the airport.

Yes

Lights in the bathroom work partially. Horrible noises during the night time. Breakfast wasn't included, contrary promised. Extra charges after checking out. And worst of all, the place doesn't have free wi-fi !@!@ in 21st century!!!

Clean and serve was excellent

Room was spotless, welcoming and helpful staff, location ideal for airport proximity.

EXCELLENT HOTEL ROOM... VERY CLEAN & SECURED.

The room was roomy and spotless. Staff was extremely friendly and helpful.

It was fine.

old restroom

My only review would be the shuttle driver. From the airport to the hotel. I was dropped off at Homewood Suites and not The Courtyard. Although, they share a parking lot, I would of hoped that he would have told me that he can drop me off at the front door. I actually saw him on his break at the Courtyard lobby eating his food a little later on that night. The shuttle was right outside. Moving forward, if you could let him know to be clear with his passengers where he drops off.

I’ve never had that this issue with them before but the trim we checked into smelled like cat urine. I immediately told front desk, they apologized and gave me a new room right away. This second room was to their usual standard.

Yes and yes

Great stay!

The room was clean and the bed was comfortable. I would stay here again.

High price for poor ventilation, loud air conditioning, old dilapidated bathroom with old fixtures.

Fast courteous could not have asked for more

Yes all

All of the above!

Jesus at the front desk was very nice. The room was clean. Shuttle on time. Kendra and the cook at the bar were friendly and took good care of me. Al in all great.

There was no page popping up asking me my real name on my id, rather it took my email address as a default name which is not my legal name. I was told I need to show my id card to proof my identify.

Room air conditioner sounded like a jet engine when it was on. Shuttle was a miss drove right past us even with us waving (need to add the wave down to the requirement for it to pull over), as he tapped the brakes and blew by….45 minutes later we had called the front desk one finally stopped at our terminal.

The format desk was very helpful..

The room was clean and spacious and the receptionist was friendly and helpful.

Very smooth

Bed was so comfy lots of pillows!

Our dinner was great

No hot water for 2 days. Airport shuttle did not come for 45 minutes, so we had to pay for uber.

There are 3 marriotts near lax fyi. We hopped on wrong courtesy bus lol. Great stay, great staff. Highly recommend.

Waited 1 hour for the Shuttle Bus to pick me up from LAX. No happy with that considering I just got o an 11 hour flight.

Nice very quiet parking lot next door for longterm LAX parking. Subway and Coffee Bean very close. Nice little bar/restaurant and convenience store in lobby

No bathrooms in lobby or restaurant in hotel. Not typical Marriott. So so

Yes

Very peaceful and nice

The room was clean and quiet and so close to the airport!

Eric was very helpful and friendly at check in.

Needs renovation,dark unappealing restaurant

.

Will never stay there again

Clean room and hotel.

Didn’t have

Room was clean. Staff was excellent. Parking was more expensive than the website quote. It indicated 22 dollars a night but was actually 58 dollars per night. Which is my only negative.

Room carpet was stained. Conditioner was empty in the bathroom. Faucet design in the sink was hard to use. Room size is good and having two king size beds is great!

Large room, walkable from the airport.

Fridge didn’t work, one lamp was out, and the AC didn’t work so the room was 74 degrees in January.

Nice enough hotel for an airport stopover.

Close to the airport. If you want to go into the city it’s a bit of a walk to the Public transport. Paid parking only. Good for airport stopovers

Pros: two king beds in room, bed was comfortable. Cons: Room air was not working properly. Restaurant was closed and we had to walk to hotel next door to eat.

There wasnt any breakfast and the parking was expensive . T

so comfortable

The staff was very helpful and the room was clean and comfortable. The only downside was the shuttle service which was unreliable. The driver skipped our stop and drove us all the way back to the airport and then finally stopped at our hotel. He seemed distracted

We had too wait for a second one and they could only accommodate two passengers at our hotel

Very clean with excellent staff, especially bar and food service.

I was able to get a good 6 hours sleep it was so quiet and comfortable. Would stay here over and over. Good walk from the airport too, nice after a long flight.

We will definitely stay at this property next time we're in the area.

Personally I don’t like the business approach with hidden prices. When I booked the room, I was not aware if the ordinance fee.

Checkin was easy. Checkout was easy. Room was nice except for safe on the floor of the closet. (I’m 77.) Shuttle driver was fantastic.

THE ROOM WAS SOOOOO DIRTY. STAINED CARPET

Denise at the front desk was especially helpful!!

We didnt had breakfast

It’s an old building, rooms smell stale. Shower was not functioning properly. It was very noisy.

HELPFUL AND THE ROOM WAS CLEAN AND TIDY

waited an hour for shuttle service

Charged me for a room I could not use only do to the fact needed to fill out a pre authorization form for check in for my son who did not receive his credit card in the mail on time before he had to leave on his trip. The room was already paid for up front. Called to ask if they could send me a form to pre auth my cc for incidentals

Outdated

Great

Friendly people. Clean room

Staff was very helpful and fast. I had asked for a small favor and they helped right away.

Staff service wasn't good at all. Had to check out from one room as my other wasn’t ready n wait in lobby for another room

The shuttle passed Terminal 4 completely full three times before finally picking me up—after more than an hour. Check-in was smooth and the staff were genuinely kind, but the room told a different story. It smelled like wet laundry left too long. The carpet was sticky enough to rival cheap duct tape, and walking barefoot wasn’t an option. I ended up laying towels down just to get from the bed to the bathroom. But not before sacrificing a pair of dress socks. The TV looked newer but had severe burn in it. the coffee maker didn’t work, and overall the room felt neglected. The bathroom was clean, but dated. When I mentioned the issues at the front desk, the response suggested this was a familiar conversation. The return shuttle was just as bad—45 minutes. I watched 2 sets of guests give up and walk, and one group order a $75 Uber to go half a mile. The staff were the only bright spot. It beat sleeping on the airport floor, but not by much—and the airport floor was probably cleaner.

Great front desk staff.

The staff was outstanding!!

Just came for a quick sleep while in layover. Shuttles were good, beds were great.

The room was clean and spacious and the staff were friendly enough. The poor review is based entirely on the failures of the shuttle bus service. We had picked the LAX Courtyard so that we would easily be able to get to our room after a long day of traveling with a toddler and return to the airport early in the morning for a connecting flight. At LAX, it is effectively impossible to walk from the terminal to the hotel (especially with a small child) and Ubers for the one-way, one-mile trip can cost $90. So a reliable shuttle bus service is crucial. We waited for over an hour at the designated pick-up spot and called the hotel repeatedly, but the bus never came. The hotel said they would send out a car to meet us, but that never materialized either. We finally managed to reach the hotel after hitching a ride on another hotel's shuttle. Because of our distrust of the reliability of the shuttle bus, we chose to pay for an expensive one-mile ride back to the terminal in the morning.

Very clean rooms, and super welcoming and nice staff

WiFi inconsistent, air conditioning vent in wrong location.

Great

Love clean quiet and comfortable sleep

Staff is always friendly. Rooms are clean and it’s in a great spot. Always stay here if I have an early flight to best try traffic.

All was good for a night stay close to the airport between the flights…

Staff

I really appreciated the help with moving the bed to get my phone back at 4 in the morning! But it really upset me that making the burger vegetarian cost an extra $6.

The shuttle was easy to get to the hotel and back to the airport. The bed was one of the most comfortable hotel beds I've probably ever slept in. Nice and firm. Didn't sag.

Staff were very nice. Room was big and very quiet given it was so close to the airport.

Accommodation and services were conducted with the upmost professionalism. PPP Jb

Bar closed so early, front desk was super friendly.

Staff was hospitable and the room was clean and comfortable. We would definitely stay there again on our way out of town.

Clean and comfortable

Clean room.

Beds clean and comfortable, bathroom could use some updating

Staff wasn’t friendly, more standoff-ish. The bathroom sink wasn’t working so I requested to switch rooms, which they accommodated but then charged me an extra night. Once I brought it to their attention, they weren’t helpful and told me to call customer service. I am still waiting on that refund.

It was a spacious and clean room. The staff were friendly!

Room had huge water stain that evidently originated from toilet all the way to the bed. Complete health and environmental hazard ignored by management

Arrived very late in the night and the front desk staff was wonderful.

First room was not cleaned yet and had old towels and used bed sheet. Front desk gave us a room promptly. 2nd room had a sink without a drain lever so the water can not drain.

yes

The room was really comfortable and it was super-easy to extend my checkout time for a reasonable fee. The airport shuttle was handy, too.

Checked into a completely uncleaned room with trash everywhere, dirty towels on floor, filthy sink, etc etc. Not even offered a comp for parking

Excelent

Sta

Best hotel near the airport. Comfortable bed and room after a 14-hour flight.

Nice little hotel in good location. Finding the correct shuttle at airport is difficult because there are 3 different Marriotts in close proximity.

Nice staff. However Joe’s shuttle dropped us off at their parking lot and we had to walk to the hotel.

Very friendly & helpful staff

Clean

Clean comfortable beds!

Check in was easy and I was able to get a later checkout for my elderly mother. Very courteous staff

We got in late and had to leave early but was a great stay. Fantastic staff and glad to have done good food that we didn’t need to go out for. Thank you!!

There was a sound all night that kept us up. Sounded like a generator running right outside. The bathroom just had a sink and no counter for your toiletries. The shower dripped all night. Luckily we were only there for one night.

Clean room with comfortable beds, quiet surroundings!

The two staff manning the front desk upon check-in were absolutely not thrilled to be there. That was abundantly noted. The room itself - wow. Massive stains from the bed to the sofa

Easy check in. The room was ok but not what I expected. Bed was too soft and shower control knob not updated.

Clean, safe and close to LAX. Friendly staff

The room was clean and it was nice and quiet.

The customer service was outstanding! The cleanliness of the room was impeccable. Thank you!

Room is clean, staff are friendly and helpful

I had an early morning flight so I booked a room at Courtyard by Marriott LAX. It's literally walking distance from the entrance of LAX - 16 min walk to terminal 1. I know Marriott is known for their comfortable beds and it's is very accurate. Had a great night sleep. Also, right across the small street that it's on, is a long term airport parking lot. There is a complimentary shuttle that to the airport that runs every 15-20 minutes. Also, and this will be strange to say, there is a little cafe in the lobby. My friend and I were starving so we ordered dinner to go [to eat in our room]. I ordered meatballs - best I've ever tasted. I will definitely stay hear whenever i have early flights. Staff were very friendly and helpful. Room was very clean and beds were amazingly comfortable.

clean room，nice staff

Clean and roomy.

Stayed here on a late arrival to LAX and it was perfect and comfortable. They gave us a complementary late chrck out.

I couldn't sleep since a MAJOR construction started at 11pm last night (11/20). I called the front desk but was told that they were getting many complaints/calls regarding the noise, however it was out of their control and there was nothing they could do. I'm not planning to stay any Marriott/Marriott-related hotel.

It was just an average room. Shoulda went with the Hilton. Much cheaper. And parking was $55

Nice overall

Excellent room! Huge and clean!

Was a quick trip. Everything was clean and convenient to LAX.

Very cordial staff & clean hotel.

Lovely stay.

Clean. Kind staff. Easy access

Staff were incredible.

Yes the shuttle was great. Staff was wonderful

Love that the airport shuttle is 24/7. Many hotels in area shuttle starts at 6 am, which was too late for me.

Habitación limpia, amplia y cómoda, staff amigable en el bistro bar, checkin-out sencillo. Area segura.

Thank you for the note about how to find the shuttle from the airport. It was spot-on! The room was big and comfy, including the little couch. Loved the "rain" shower head, too!

Airport shuttle was very quick and easy to find. Advertised free breakfast but we were told at checkin they did not offer the free breakfast

Yes

The rooms were clean and large. The staff was very friendly

Everything was fine.

There was no hot water for shower . Facility is old

Great

Clean and staff, provide a free breakfast

Nice room friendly staff

Paid 6$ for a small bottle of water.

Spacious rooms, clean and allowed for early check in.

Staff was mostly courteous. The carpet had major stains from what appeared to be a flood from the bathroom.

My stay was amazing. Easy check in and check out. Super clean, neat and perfectly spacious. Friendly staff especially the gentleman at the breakfast spot in the lobby. My avocado toast was amazing! Recommend to anyone and will use again!

Efficient, friendly and very clean comfortable room.

Room was very clean, very close to airport, free shuttle service

Clean, comfortable beds and restaurant was good. Good price and convenient to the airport

Great shuttle

Great room, super comfortable bed.

Spotless and courteous!

No safety box no slippers

Yes room was good . Staff were very pleasant.one thing there was no Ice on the third floor . Food at restaurant was not that good and very limited selection.

Comfortable & clean

Clean room, comfortable bed

Mike at the check in desk. Above and beyond for sure!! Very pleasant, outgoing, great sense of humor. That’s our type of service!! Thank you!

Perfecto, limpio, moderno y muy cercano al aeropuerto

Great

Yes

The hotel is accustomed to fliers. We arrived early but they had a list of people waiting for rooms. When the rooms were ready, even before the usual check in time the staff called to let us know we could check in.

Arrived just after noon. Placed on a list for a little early check in. Was given my room early with very nice front end staff. Room was very clean, spacious and comfortable.

Superb accommodations. The room was clean, a/c kept it cool, bed was comfortable. The staff’s excellent service and friendliness stands out! And, the airport shuttle was on-time and efficient at 4:00am.

Pleasant stay Nice staff Convenient for overnight for travel

We came in late at night for early flight at LAX. Shuttle was good. Did not have breakfast as we left prior to 6 am. Comfortable clean room.@We

Service great 👍

Super friendly staff, great location! 5 minutes walk from the airport.

Hjnnnn

No comments

All great.

We found other stuff on the floor, meaning that it had not be vacuumed before we got there…

Lovely, large, clean and comfortable room

Ok

Good airport stay

Excellence in customer service!!! 5 stars!!!

Clean room

Did not use the shuttle, but I did see other guest use it

Airport shuttle was easy to find and took my right to my terminal. Staff was friendly. Has a small cafe in the lobby with hot food that was good.

shuttle easy to find. Staff pleasant. clean room,

Easy walk to LAX, other guests were noisy but the room was clean and updated.

Everything was great

Excellent spacious room and amenities, comfortable bed, great shower pressure, quiet, easy parking and shuttle to airport, professional and courteous check in with Denise - great overall experience

Clean and tidy good place

Very close to the airport but also quiet

Very convenient for the airport

AirPort shuttle passes every 30 min. A bit o long of a wait. Check in after 35 min shuttle wait was 10-15 min more.

Enjoyed our stay at the hotel

airport shuttle is available. Staff named Mary allows us to check in early than the expected time for checked in. We had free upgrade to two beds. More than thankful and well appreciate.

Good location, lovely staff

The checkin would not let me check in. It kept saying « something has gone wrong. Try again some other time » I filled out everything perfectly. It was not my mistake. The site is having a problem

Drink options were not bad, but expensive. Walked to the hotel from the airport, took the shuttle back. It filled up quick. Rooms were clean and adequate for a short stay. No view from room except a large wall. Wouldn't want to stay for longer than one night, but convenient for a layover hotel.

Airport shuttle, Clean room

The service was 10/10 The dinner was very good The Hotel was very clean Would recommend

X

My remote control would not work. Tried calling downstairs but phone was broken. Went downstairs and they told me someone would come but they never did.

Confusing street pattern. Entrance to hotel difficult to find depending on your approach.

Other than a shower leak onto the bathroom floor, all was great

The hotel is well insulated from the exterior (airplane) noise; however, every time another door in the hallway was shut, we could hear a very loud click. There was a stain in the carpet. Shades were blackout but did not shut completely and let in a streak of light. Hotel is very convenient to LAX and the shuttles to and from were prompt. Hotel is in an area without many restaurant choices — unless you want to eat in another hotel.

Staff was wonderful. Bathroom light wasn't working and the bar food was average.

Excellent hotel, friendly welcoming staff, highly recommended

The property was very clean and easily accessible by hotel shuttle from LAX. While a bit dark my room was quite nice; albeit a bit dark. The free guest wifi was very poor..

Friendly and helpful staff

Red stains on the floor carpet. Very concerning. Water damage to the wall under the sink. No water pressure and lukewarm water. Couch had damage to it.

Was nice and easy to get to airport. Felt safe inside hotel and was clean

My stay was very comfortable. Hotel has excellent customer service. Everyone was very nice.! definitely recommended.

Excellent everything

Great place to stay by the airport as long as you do need to park a car. Price for overnight parking is ridiculous.

Great stay and shuttles service was such a plus. Jesus was very nice! Good for a quick trip

Clean room, food on site

We got in around 10:00 the room was hot the AC was not on. Turn the AC went to bed it never got comfortable. We called thry said they fixed it but it got warm again.

What you see is not what you pay. Ended up paying 15 dollars more a room after booking and then 58 dollars to park in there parking lot. Probably more on hotels.com than the hotel. Room was fine AC didn’t work great but it did cool the room some. Room was clean facilities where just older

Hyatt regency preferred.

Stayed here before and found it to be exactly the same thing. The hotel is well maintained, clean with friendly staff. Got in very late this stay and was amazed at how quiet the room was. No airport noise could be heard. Not even a noise from within the hotel. If you need silence to sleep, this is the place for you.

Excellent property and room. Very convenient shuttle ride from LAX, efficient check-in process.

The food was good. Staff above and beyond helpful.

Just waiting on deposit credit .

Yes

Thanks

It was good..i hate they dont validate parking but other than that it was good overall

Excellent personal service and hospitality

Clean comfortable nice staff, easy fast check in. Very convenient if flying out of LAX

It’s walking distance from the airport so it’s convenient if you want that location The carpet doesn’t get vacuumed properly in the room, found food crumbs on the carpet when we checked in and it wasn’t vacuumed out for the 2 days we stayed. F&B options are very basic. Upon checkin the agent hadn’t checked that I had paid for an extra day to get an early check in to the room, he did say that there was an extra charge for checking in early but that was not an issue as it got resolved pretty quick. No bottled water in the room so had to keep going down to the reception and asking for it. The mini fridge in the room makes a lot of noise so had to turn it off else couldn’t sleep. The mattresses are very soft so not the most comfortable sleep for me. I guess they are old or that’s something that other people prefer

Great staff. Very accommodating.

Nice proximity to LAX and very friendly staff. However, the rooms are out dated and the desk area in my room had no nearby plugs for a laptop or cell phone. The Starbucks counter area is the extent of the dining options. It’s more than a Starbucks menu but not a full restaurant, and the food is just okay.

Clean room, friendly staff, bad room layout & poor quality food/ breakfast

Shuttle was good bathroom was out of body wash even though they had a giant size bottle

The people running the restaurant were excellent they could tell we were tired and were fast with our dinner and gave us kindness we needed in that moment!!

Didn’t stay long

Rags and towels were super soft though. I love staying at courtyards but this one was a bit disappointing

Excellent

The best part was the shuttle driver. He was awesome!

The staff was so sweet, helpful and friendly! We were having a rough travel experience and Marriott made things better.

Safe and clean

I stayed for one night. The room was very clean and spacious. The staff was very informative and courteous. I will most definitely stay there again.

Great convenient location to airport. Room was large and comfortable. Easy access on premise parking at Hotel

Beautiful hotel. Perfect location with free shuttle service to the airport.

The shuttle took a long time to pick up from the airport because it is not just for this hotel, but for several hotels. It is contracted by a third-party called Joe’s parking. And while the room itself was very nice, there was a LIVE ROACH that scurried across my pillow when I pulled back the covers!!! I barely slept for fear of additional roaches, crawling on me during the night.

Geeat

The hotel is a bit run down and the bed and pillows were not super comfortable. The mattress must be very old because it completely dips in. Might be nice to do some updates

It was clean. Nothing to do if you don’t have a vehicle. I won’t stay again

Close to the airport. Quick and convenient stay.

Nice location close to airport with a free shuttle service. Staff was friendly and rooms were clean and comfortable.

Staff very nice, friendly, and helpful. Free airport shuttle. Convenient location close to the LAX airport.

Convenient location

Front desk brought towels while housekeeping was out

Close to the airport and the rooms were clean and the airport shuttle was a plus.

We missed our flights so had to stay overnight at the hotel. I was glad to find it close to the airport and it worked out well for us in the end.

Clean room and friendly staff

great hotel

The stay was okay for an overnight stop, but there were a few issues. The room lighting was very dull, which made it feel less comfortable. No complimentary water was provided in the room, which was inconvenient. Additionally, the prices listed in the hotel felt higher than expected.

Nice quality of mattress to sleep after a long international flight.

Room was nice and spacious. Front desk staff was not very knowledgeable about the area. I asked two staff members about sight seeing options or public transit. Neither was able to help. Told me to use google maps. Airport shuttle was very convenient.

It was quiet, near to the airport and the shuttle to take me to the airport was prompt.

I will stay here again.

The property and rooms were clean and nice, staff was great and check in and check out efficient. The only issue was that several lights in our room were not working.

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This is an ok property, but very dated. The property needs a serious refresh. Room doors don't shut properly - at least without pushing/pulling them tight, and you can hear noise from adjoining rooms. The surround area seems to have limited dining options and is quite dirty, with lots of rubbish on the streets. But it serves its purpose for a hotel close to the airport.

Good

This was a stopover as part of a longer trip. Very nice place near the airport with shuttle. Very comfortable, clean spacious rooms. Excellent staff.

If felt like sleeping in a cloud

The property was fine and the staff was courteous. The only negative is also it’s positive, it’s near the airport. If you need to stay by the airport this is a reasonable option.

Excellent with free shuttle to airport

I stayed to use the shuttle for a very early flight and was so impressed with the room and service and staff. The shuttle was right on time too!

Clean room, very comfortable bed. Quiet environment.

Nice hotel, good service, convenient to the airport. But don't rely on the shuttle service to get you to the airport. We did and almost missed our flight - had to take a taxi after watching the shuttle breeze past twice, full from the other hotels it stopped at first.

Customer service and care of the highest order

The shower in my room didn’t have a lot of pressure when you turned it to a hotter setting. Other than that everything was great!

Nice clean comfortable room

My room was great. Very quiet. The bed was comfortable. The food available in the lobby was fine for what it was. I appreciated that it was available when I arrived. Thanks y’all!

It was nice

Cooler air conditioning but other than that very nice.

Friendly staff and clean environment. Traffic around hotel was crazy bc of its proximity to airport. Room was comfy and clean.

STAFF AT THE BAR WERE VERY NICE

Very spacious, quiet and welcoming.

It is really good. Nice trip!!

Everything was great besides staff and parking.

Always love a Marriott Courtyard!

The hotel was clean. Staff was understaffed so the wait to check-in was longer than expected. Food and parking is expensive and the parking was supposed to be secured and wasn’t. Parking gate was open all night and anyone could drive in and out. They even said they was security on-site and there is not. Overall, good hotel stay. Some staff were unfriendly and dishonest. Manager was amazing and very professional when I reached out to report the staff member.

Convenient shuttle bus to the airport

Free shuttle is awesome.

For a Marriott, it’s kind of run down. Not particularly clean & bathroom water temperature can’t be controlled.

Great location by LAX, good services

Elevator has a bad urine smell !

Great stay

Good

Enjoyed my stay wish I would have still been able to accumulate my Marriott points

For the price u qould think there would be breakfast included

Great hotel

The bathtub would not drain properly when showering

Good

Great for airport with free shuttle bus

Shuttle was not easy to see due to Courtyard Marriott being on the door and not the banner above the driver. Only one towel in room. I appreciate the sanitary nature of paper cups, but everything tastes yucky in them. I prefer glass or ceramic. The outlet near the bed did not work, ugh! Lighting was poor, it was very dark even with all the lights turned on. One more floor lamp could have been nice.

Friendly staff, expensive parking, room was decent, I think there was maybe mold starting on the bathroom ceiling because there was no fan in the bathroom. Convenient food delivery options. Loved the oversized beds.

So convenient being next to airport and the hotel shuttle service and staff were excellent!