Spark by Hilton Lynchburg

Service/staff was very nice and helpful .

Terrible, the reception was very rude. The property was very expensive, dirty and the reception was very rude.

Good location as it relates to the college campus.

Good

We needed a late night check in due to a family emergency. The night clerk who checked us in was duper helpful & friendly.

Clean, great air flow and clean AC filters. Great electric shades on windows to block The heat. Great large bathtub shower combo They only have a bagel bar for breakfast Fruit was starting to go bad

Clean, great air flow and clean AC filters. Great electric shades on windows to block The heat. Great large bathtub shower combo They only have a bagel bar for breakfast Fruit was starting to go bad

great clean room & friendly staff.

Nicely redone room. Spacious. Clean. Good location for my needs. Would stay again.

Great!

Good place to spend a night or two. Clean facilities, plenty of towels, friendly staff. Breakfast options were very limited, but it was included in the room fee.

The shower setup was awkward resulting in water on the floor plus I needed to request additional bath towels because none were provided when the room was cleaned. On the positive side, communication was daily via text messages regarding if I had any needs or questions

The room was clean and the staff were very helpful. There are some basic amenities like a fitness centre but the equipment is a bit limited. Still good though!

All was great. Lynchburg has some of the kindest people on the planet.

We attended the graduation for Liberty University and was not familiar with the Hilton Spark. We had an amazing experience from our arrival to departure. The accommodations were great, the staff (Sonja, Bonnie) were excellent.

Unfortunately, our experience with the front desk was not as pleasant, the woman checking us in seemed bothered by our arrival, which made for an unwelcoming first impression. The hallways could have used a bit more attention, especially with vacuuming. The breakfast was also disappointing. We ended up going elsewhere to eat, and even the “fresh” fruit didn’t look very appetizing. That said, despite a few drawbacks, I would still stay here again because of the great location and overall experience.

Breakfast menus was ok, some fresh foods and packaged foods. Crowded little area to eat. But clean and courteous staff.

Great place to stay!

I was my understanding it would be a full breakfast…eggs, bacon etc. not fruit and cereal!

didn't have breakfast but felt very safe and the staff was very helpful

Nothing

Great location, friendly staff and clean room and comfortable bed. Nothing

Didn't use breakfast options or other services. Parking is limited. Old building but mostly well maintain. Staff were nice.

Room was clean, bathroom area small, bed very comfortable. Very good location in Liberty University area. Easy to get in and out of. Only complaint was room had no means to make coffee or tea. Had a microwave but no coffee or even cups to warm up anything to make a beverage. Breakfast was ample but eating area tables hard to get into with set up. Would stay again as long as price stays reasonable.

Rooms were clean and staff were very nice. However, the hotel could use some upgrades with carpet throughout the hotel. It is very dated, but clean.

It was not a clean hotel - sticky floors in the rooms, stains on the wall; it was clear that the room was not really cleaned. I stayed for two nights and while housecleaning came in to refresh the towels, they did not make the bed. What was funny was that I kept the towels hung, which I thought signaled that new towels were not necessary. The elevator was dirty as well. Because of the condition of the room, I did not try the free breakfast.

The reason I recommend it's better for a shorter stay, is the breakfast. It is a "bagel bar" which consists of 3 different types of bagels, 2 cream cheese options and boiled eggs. There are also cereals, milk and oat milk. I hit it up for 2 mornings, but after that, I just wasn't interested. There is a sign that says if you want other breakfast options, there are items to purchase at the front desk. There was one Jimmy Dean sausage, egg and cheese pancake biscuit in the fridge for purchase...only $2.50, so a good deal...but I don't like pancake biscuits, so not something I purchased. Would be great if it was a hot breakfast. The room we stayed in (standard King room) was really spacious and had vinyl wood flooring, which is a nice touch. The TV is great and there's a mini fridge and microwave as well. Nice shower as well! The room was excellent. Plenty of towels as well. The gym is great. Good weights, a bench, treadmill and a Peloton bike, which was awesome because I was missing mine! Towels and cleaning wipes. Water station as well. Overall...a great hotel for the value and for a shorter stay.

My toilet stopped flushing and the person that was suppose to come fix it never showed and I had to go to the lobby everytime I need to use the restroom!!! Such an inconvenience!!

It was close to where I needed to be. My toilet stopped flushing and the person that was suppose to come fix it never showed and I had to go to the lobby everytime I need to use the restroom!!! Such an inconvenience!!

Property and staff were excellent. Breakfast were somewhat lacking and limited.

Very good

Really nice clean room. Breakfast was well done

Coffee !!!! Superb !!! Bagels great. Consider ding bananas. Consider another carbohydrate option....toast / waffles Bacon ?????

The staff here are a delight, which is a rare find in most places we've stayed. If you have pets, it's convenient for both you and them when taking them outside for their needs, along with plenty of space to walk without worries. We missed breakfast because we overslept, as this place is quiet compared to other places in busy areas. Last, but certainly not least, the hotel is nice and clean. Thank you for a pleasant stay!

Exceptional

Superb

Do not recommend! Buyer beware! Cancelled my reservation without contacting me after running my low limit credit card that I used to hold my reservation on a pay at the property. Front desk associate didn’t stand or greet us upon entering the hotel. Refused to rebook us & told us to go to the Home Too. Called Home Too & they wanted to put my party of four in a room with one king & a pull out for more money. No thank you! Made a reservation at the local Marriott and was treated amazingly. Hilton just lost a Hilton Honors member. Marriott is now my go to.

Good

You can tell from the shower this used to be a sleep inn but completely remodeled with lots of USB and 3 charging stations that you just lay your phone on. Nice overnight stay.

Very clean with nice decor

Very clean with nice decor

Make sure the room is actually clean.

The room was clean and the staff was friendly.

A+

Excellent, fresh, wonder staff person that accommodated our breakfast need. Great coffee, always hot and fresh.

Very poor

Clean and friendly staff

Clean and friendly staff

Everything was good and even the welcome on the flatscreen tv was awesome

The breakfast menu is sufficient, but no hot food available. The staff was very nice.

We stayed for almost a week. The staff were very friendly and informative,

Love the new remodel

The front desk team are very friendly. Our room was incredibly comfortable and very clean. Parking was easy as well. You can’t beat the 10% off at the Applebees next door as a guest of the hotel. Highly recommend.

Clean, Quiet an staff was amazing.

A+

Staff was amazing. A+

Got there late from driving 8 hours an was on the 4th floor an the elevator wasn’t workin, had to walk up 4 flight of stars. Otherwise, the hotel is great.

Clean room, comfortable bed, helpful staff

THe over all expereince was good. Breakfast was very disappointing. No hot food, and the fruit was way overripe.

Yes parking was safe. Only one entrance in but you can leave through the 2nd.

Fresh fruit, yogurt, bagel, cheese, and hard boiled egg

Coffee !!!! Superb !!! Bagels great. Consider ding bananas. Consider another carbohydrate option....toast / waffles Bacon ?????

I enjoyed how the blinds actually blocked the light from outside and it was dark when trying to sleep The breakfast could have been better for the price of the room

I enjoyed how the blinds actually blocked the light from outside and it was dark when trying to sleep The breakfast could have been better for the price of the room

Clean, comfortable room

This was a very lean and really nice hotel. Friendly staff. I will be staying at this Hilton often when in Lynchburg VA

The room was awesome and spotless. I loved the greeting on the TV screen. The Dresser/Bench is very convenient. Love the bump-out in the roomy shower. The interior design was very nice. The only suggestion I would make is cotton or cotton blend sheets would have been nice. I kept the room cool, but did not sleep well at all for sweating. The sheets were so soft and comfy, but just do not breathe.

The room was awesome and spotless. I loved the greeting on the TV screen. The Dresser/Bench is very convenient. Love the bump-out in the roomy shower. The interior design was very nice. The only suggestion I would make is cotton or cotton blend sheets would have been nice. I kept the room cool, but did not sleep well at all for sweating. The sheets were so soft and comfy, but just do not breathe.

Exceptional

It was nice. It was clean. It was also amall and less breakfast selection as other Hilton hotels. But first time staying at a Spark so didn’t know what to expect. It served its purpose tho so good enough.

Clean room, friendly staff

Superb

Close to campus.

The shower was nasty and my mother found big clumps of hair. The lady at the front desk said that she was going to give us a discount and I didn't receive it.

Friendly staff, clean rooms

Staff was great. Their system was down so there was a struggle to check in bit the front desk were trying their best

Bright and Clean

YEP ALL AROUND VERY GOOD EVERYTHING THANKS

Service details were inconsistent: the TV remote lagged, shower conditioner was not replenished, and the sink tissues were notably low quality. Breakfast was complimentary and varied in form (cereal, bagels, yogurt, fruit), but limited in taste and notably lacked protein - an impressive feat of minimalism. The lobby stairwell was attractive; the upper stairwell corridor felt worn and would benefit from fresh carpet/paint and visual upkeep. Overall, the stay represented fair value, and housekeeping maintained commendable cleanliness.

Clean room, friendly staff

Cancelled room due to unsafe conditions

No microwave in side of room

Rooms were clean and appeared to be newly renovated. Was not notified that hotel was converted from a sleepinn (choice hotel) to a Hilton hotel. Staff kept referring to it as a sleepinn which confused us in thinking we booked the wrong hotel. It was about 75% complete with renovations. Rooms were missing light fixtures and wifi was not fully functional or not at all at times. Not all of the TV stations had signal (they use dish network). Would have appreciated if we were told these thing at check in. It would have tempered our expectations.

The hotel renovation and really good breakfast should have more options.

I did have to wait for the ftont desk staff to show up when checking in. I waited about 10 minutes. There was no bell to ring. I was on my phone calling hotel, when she showed up. We checked in around 6pm. She said she was folding towels, but I did hear a conversation going on and laughing. We had just driven 9 hrs n just wanted to get to our room.

Everything was excellent !

Small rooms, smaller bathroom. Room was clean and comfortable.

Waiting over 10 minutes for someone to come to the front desk to do the check in. Then endedup having to cancel reservation due to the room having an ant infestation. Staff was nice and helpful but could not solve issue.

Had to track down the staff in another part of the hotel engaged in a conversation with another staff member away from the desk in order to check in. More of a flirting conversation than work related. She really wasn't into doing anything that day. The breakfast was boiled eggs and dry cereal. The room was great but everything else about the place was a let down.

very convenient place, clean, and quiet.

It was nice and staff was very friendly and love the 24 hour coffee

Rooms are kinda small, breakfast was weak but bed was nice

Too many bugs

The was clean but there were a few pieces of hair in the bathroom but other than that everything was perfect

Everything was clean and the staff was great

Perfect for a quick business overnight.

Clean room, great hotel.

There were ants in our room all over the floor and desk

Comfortable, clean place to stay

Everything was OK except for connecting to the Internet. Putting in my name and room number didn’t work. So I called the number given to me to get it corrected. The guy on the other end took 20 minutes and still didn’t figure it out. So I tried to call the front desk, but the room phone was dead. Then I tried calling using my cell phone and there was no answer. So I went downstairs in my jammies and slippers, found the desk clerk told her the problem and she was very helpful. She solved the problem in about 30 seconds. It seems that the spark system wants you to sign in and join their exclusive club in order to get Internet access. Pretty lame.

1-get the ice machine on 3rd floor fixed, 2nd add more breakfast options

Room was clean. The paint work in the room was poorly done

Very poor breakfast. No hot items, no waffle maker. Had choices of breads, limited cereal, or oatmeal packets. My husband said the packaged cinnamon rolls/pastries were not good and he is not real picky usually.

Lots of options for breakfast and a good timeframe. There were ants all over one of the beds, in the pillows and under the sheets. The floor and desk had not been cleaned. We had to be moved to another room. When we got to that room, there was trash all over the floor. It had not been swept and the chair was all the way across the room instead of pushed in under the desk.

The breakfast was primarily pastry’s and cereals. I would like to have had some hot breakfast items.

No microwave in room and don’t like the fact that all ice containers are out on top of ice machine. I guess they remodeling because there were holes on wall over night stand where lights might be. Had to get up in dark to try and find light switch

It was extremely clean and employees were extremely nice especially Sonja!

It was so close to where we needed to be. It was under construction as it was changing from Sleep Inn to Spark. I paid for my unit through booking but the Sleep Inn tried to get me to pay again.

The room was not finished. No lamps on sides. Cut out holes in drywall with exposed wiring. I have worked in hotels.....this room should not have been rented out.

I guess construction is going on. the were open holes throughout the hotel and in the rooms. Stuff just laying around everywhere. The elevator was a mess.

Room newly refurbished. Some electrical outlets & switches did not work. Outlet boxes did not have covers. Strong chemical odor in room maybe from new paint or flooring? Front desk staff not very friendly. But the breakfast hostess was very talkative.

I was assigned a handicap room.Everything was fine but I could get the shower to work.

Appears to be being updated. Place was filthy. Paint cans everywhere. No trim in the entry. Elevator was filthy. Staff was random at the front desk. Really not attentive.