Homewood Suites by Hilton Miami Downtown/Brickell

Need a lounge or bar in it No stores around and most people don't speak english

It was hard to get to the reception area from the front door

The staff member I interacted with was attentive and polite, which was one of the few positive aspects of the stay. However, the parking situation is terrible. The parking lot is extremely small, and the access is awkward and confusing. Overall, I did not enjoy my experience and would not choose to stay at this hotel again.

Exceptional

Excellent.

Room was very nice and clean, staff was nice Breakfast was very good and kitchen was nice and clean

Exceptional

Disappointing

The property was in quiet place, walking distance to downtown brickell. The valet parking guys was nice I would like to stay there again

Breakfast was included, downtown It took 2 days to fit my TV

Breakfast was included, downtown It took 2 days to fit my TV

I liked the room and the bathroom was big. Didn't care for the location of the hotel.

Hotel was under renovations but the parts that were done were very nice! Hotel is located in an odd location but gets the job done. Always enjoys Homewood suits

Very nice, clean and quiet place to stay. Walking distance from lots of great restaurants. Staff were very helpful.

Very good

Very good

Clean, good breakfast with a nice variety. Pool nice. Kids had fun. Shuttle to cruise port. We walked quite aways for dinner. It felt safe and on a walking path, which was very nice. It was just a long walk for us.

Clean, good breakfast with a nice variety. Pool nice. Kids had fun. Shuttle to cruise port. We walked quite aways for dinner. It felt safe and on a walking path, which was very nice. It was just a long walk for us.

No amables , ni tampoco te explican cosas acerca del hotel como donde está la alberca o donde es el área de desayuno, y las llaves para abrir el agua de la regadera se caían , pero sobre todo que no son amables en recepción.

Breakfast was good, room was clean and comfortable, the location and getting to this place is the worst i have ever seen. we will not be staying here again. The evening desk clerk didnt seem to know anything about anything

Breakfast was good, room was clean and comfortable, the location and getting to this place is the worst i have ever seen. we will not be staying here again. The evening desk clerk didnt seem to know anything about anything

Very good

Clean and nice sized room That it wasn’t on a Main Street

Clean and nice sized room That it wasn’t on a Main Street

All good

Great experience

Very good

Overall I like this property. It’s nice and easy walking distance to the Publix supermarket before our cruise as well as several nice restaurants. They offer transport to port for $15a person. You can take an Uber that may be cheaper but not much more and shuttle service is convenient to use. They didn’t have coffee or breakfast ready the morning we were leaving which was disappointing. They rushed to prepare and food was cold. I’ve stayed here a couple times and that didn’t happen the first time so I hope that’s just a fluke.

We stayed before getting on a cruise and it was great.

Great location, fantastic breakfast, spacious room, wonderful customer service

The

Upgraded to bay view, helpful staff, walking distance to nice restaurants. Updated hotel, great for pre cruise spaces. Safe box, fridge, office area.

Clean room

Breakfast was VERY GOOD… Charged $30 a day for parking.. not disclosed on booking.. another $40 charge for “I have no idea” BUT $100 we were not expecting and it was already expensive..

Exceptional

The food is fresh with many choices; staff is excellent! Overall is good experience. I will definitely choose here when I am in Miami next time.

Hotel is facing the Metrorail; therefore, you will be exposed to the noise. I asked to change my room or leaving the hotel but reception referred me to the shift manager. I called the shift manager couple of time again no answer. The room floors were not vacuumed as well. Waste of money in summary

The hotel room was good size can easily fit 2 adults and young kids. Small kitchen to allow one to prep meals. Over all very quiet. Rooms seem to be in circle around elevators. We obtained one further away, maybe 20 feet and we weren’t disturbed Breakfast area is small and can fill up. Basic breakfast consists of both cool and eggs pancakes etc. nothing above basic. We stayed there before heading to cruise port. ALLOW 1 hr - especially if going to terminal A. TRAFFIC gets hung up at entrance. Once you get by this point very smooth. Recommend reservation of Uber and or Lyf. Getting a ride out of port can be extremely challenging. Therefore reserve a car . My understanding is that the Miami cruise port is very congested- we saw numerous cruisers walking from port to the outside to get transportation. Especially plan ahead IF not driving yourself

Great location to the cruise port and they offer a shuttle service to the port as well

Superb

Closeness to the cruise pier We arrived in the evening, had to enter through parking garage….sketchy. Sofa was dumpy. There were no sheets, blankets and missing a pillow for pullout sofa. Room was booked for 2 adults and two children 10& 12. When we called for all the missing items, someone eventually came up with a blanket. We had to call a second time and they brought a pillow. We had to wait a third time for the sheets and had to make it up ourselves. I would not recommend this particular property. Upon returning from our cruise, we stayed up at a Homewood suites by the airport and it was wonderful. This particular property needs to do better.

Closeness to the cruise pier We arrived in the evening, had to enter through parking garage….sketchy. Sofa was dumpy. There were no sheets, blankets and missing a pillow for pullout sofa. Room was booked for 2 adults and two children 10& 12. When we called for all the missing items, someone eventually came up with a blanket. We had to call a second time and they brought a pillow. We had to wait a third time for the sheets and had to make it up ourselves. I would not recommend this particular property. Upon returning from our cruise, we stayed up at a Homewood suites by the airport and it was wonderful. This particular property needs to do better.

Nice quiet neighborhood clean rooms pool isn’t a pool more like an oversized tub

Excellent

Staff were very helpful and friendly. Rooms were very spacious and clean.

Clean updated room. Breakfast was good and had many options

All the staff were lovely and very accommodating to all needs. It was located near the Brickell mover and monorail. Good restaurants and walking trail. I would stay there again without hesitation.

Clean room, great staff!

Clean room and hotel

Great location

Nice room, big and spacious

Due to a third-party booking error, our initial three-night reservation for a double-bed room (two adults, two children) was incorrectly split. After resolving the first night, I spoke with the front desk multiple times the following morning. I received an explicit guarantee that a double-bed room was secured and ready for our second night. Despite these assurances, we returned from a full day at Zoo Miami with two exhausted children only to be told that no double rooms were available. We were forced into a single-bed room, rendering our sleeping arrangements impossible. The core issues were: • Lack of Accountability: The staff was dismissive and displayed a complete lack of urgency regarding their own scheduling error. • Broken Promises: A "guaranteed" room was given away, showing a failure in their internal communication and reservation system. • Poor Professionalism: The demeanor of the staff was cold and entirely unhelpful. I have been a loyal Hilton customer for over 20 years. This was, without question, the worst experience I have ever had within the Hilton portfolio. I deeply regret choosing this location and will be elevating this matter to corporate.

Laundry services, a great gym, the pool was a little small

Clean and conveniently located

Shopping walking distance

Clean, nice, good US breakfast

Will not stay here ever again

Room wasn’t cleaned bed looked like someone had bed sleeping on the bedspread because the sheets had the form of the mattress, room not dusted just bad all around I let staff know & I got a room change. Unable to speak with manager or supervisor to speak to.

Clean.

The room was sufficient but could use some tlc but staff in tge lobby was terrible

Everything was good

There was no hot water. We realized it an hour after getting in the room. By the time we got to a room with working water it was 2 hours later. They charged me $15 for an early check in fee and said because they had to go back and clean the room since we switched to one with working hot water we were not credited the $15.00.

A very comfortable and spacious room for sure, but no hot water in any tap after running for minutes on end (including pre- and during (cold) shower)? Not great Hilton.

Rooms was nice and clean and the staff was welcoming and friendly

The room was old and not the most clean (acceptable). The thing I wanted to complain the

The room was ok .

Staff was pleasant and the amenities as far as breakfast was very well put together

We asked for the shampoo to be replaced as it was empty never happened, one of the two elevators was broken then entire time we were there, the parking garage shows a sign $30 a night then when you get your bill there are extra charges so you pay more like $37 a night. If you have to check out before 7am no one works the front desk and there is nothing stating that or what to do with your room keys.

Was good

Convenient location and clean, quite & spacious room. Breakfast option is limited. Staff is not very responsive ( likely due to holiday as it is around Christmas )

Awesome stay

Nice,clean, breakfast was great staff was on top of their duty’s. Only thing that wasn’t included in details was the valet parking that costed me another 170$ when I already paid 1200 for room for one week stay

All fantastic!

Shower faucet mixer didnt work during our stay. Issue wasn't fixed even after notifying the front desk. Smoke alarm battery went low and it was chirping constantly which was really annoying.

I was expecting a better breakfast experience by having a broader variety of fruits, juice, hot meals, etc. Most hotels offer the same thing. Think out side of the box.

Hotel room was a good size and had a kitchenette and sofa bed but we did not have enough towels or extra linens for sofa bed. Linens were made available to us but had to pick them up at reception since not enough night staff to send them to our room. The hotel is directly next to highway and the area is not pedestrian friendly.

Ok

Hometown Hilton never fail me!! This is my go to place to stay!!

Local to the port of Miami, spacious room, friendly staff. Breakfast consisted of eggs, bread/toast, waffles, with chicken or maybe pulled pork? instead of bacon or sausage. Overall recommend.

Room was amazing

The construction was confusing but the room are very spacious and clean. Breakfast was just okay but I loved the location and would stay here every time I come back to Miami

Yes, shout out to Marge at reception for her asistance.

No hot water during our stay…. Cold shower not fun

Walking trail by the hotel is very nice and convenient

The staff was very friendly and helpful

I asked to shutdown the A/C but the room has this vents from which the cool air kept coming out. I am allergic.

Rooms could be cleaner and updated

Parking yourself was not a option Hair on the bed sheets Sink water didn’t get hot Elevator needs upgrades Furniture/ couch in my room pillows was out of place and dingy looking Just not worth the money I paid I’ve stayed at homewood several times and this was one of the worse one

Very clean and quiet, great location close to excellent restaurants

Huge room. Great location

Room was good however the scent of the rug wasn’t good.

Clean room and everyone was nice.

Very nice room. Didn't like having to go through a parking garage to enter the lobby especially at night. Other than that the room amd hotel was nice

yes

The Room was Very Spacious and Clean. The Staff was Very Friendly and Knowledgeable about there amenities.

Our suite is beautiful and spacious. Very clean. Hotel lobby is nice.

Clean room, breakfast was good

Friendly staff throughout. Very clean rooms. Great for quick stays. Cons: Not many food options near by. Have to drive to get to them. Hotel is un-assuming (every one of my Uber drivers missed the entrance). The view from the street facing rooms is of the metro train. The restaurant is strictly breakfast only and the food quality is sub-par. The pool is broken as it has timed tub jets that don't operate.

Too much construction equipment, hard to maneuver cars for luggage drop off/loading.

The room was nice however the staff at front desk were not so friendly. They definitely could use some customer service skills training. The pool was very small and Ice cold.

the staff was great

Good choice for an overnight stay.

Undergoing renovation and rooms a little tired.

The rooms were big. Staff was limited so had to go down to the front desk for additional towels, but that wasn't any big deal. Breakfast was good with variety. We could sit in the lobby until our rooms were ready.

Room was spotless the people at the desk are very friendly. And the garage peopl are extremely nice and friendly

Room was a nice size, beds comfy and breakfast was great.

I was given a room that I didn’t ask for which made it very uncomfortable for my family and i

Good hotel. perfect for pre-cruise stay

Everything was ok. Probably will not stay here again. The breakfast was horrible, honestly the worst breakfast ive ever had at a homewood, which is a big reason why we stay at these properties. Conversing with valet or housekeeping was difficult as they were spanish speaking only. Valet personnel were very though, but it was housekeeping that seemed very annoyed I did not understand her when she spoke to me in spanish. I am learning but I cannot understand quick speaking thats mumbled. Valet in itself was expensive and was not on the listing that this hotel is valet only. It was very difficult to even find how to enter the hotel. Cleanliness was ok. Not disgusting but not really very clean either. I liked the location of the hotel. Staff was pretty respondent and quick when something was needed and the housekeeping staff who brought them were very nice.

The hotel charged us for the reservation even though we payed Expedia for the reservation. Did not notice until now. Contacted them and they been no help.

.

Yes we did enjoyed the breakfast

Friendly staff

Staff friendly and accommodating, clean but a bit worn and dated. Great amenities, like complimentary breakfast, social Wednesday wine and location. Will stay again for my next business trip. Highly recommend.

.

The room wad nice and spacious for 4 people. It was very clean. Only complaint was breakfast could have hadva more variety instead of the same thing both mornings. I would stay there again especially because of the location.

Spacious clean and friendly staff! The check in was extremely fast and front desk service was great. Breakfast was okay. It’s convenient to stores and things to do. Not too far from the port

This was an over night stay to board a cruise ship. The room and bathroom were clean and the bed comfortable. Breakfast was included and the food was good.

needs to improve beding

Beautiful place and very clean

The rooms were very comfortable and spacious.

Clean

The staff was very unprofessional, the manager on duty told me the room was ready & proceeded to say she was going to look to ensure it was cleaned. She returned & said just needed to wait 15 more minutes.My husband then went to the counter, they then proceeded to tell him that they were sold out of the room we BOOKED FROM APRIL. They gave us a different type of room and we we're okay but when it came time for me pick up my amazon packages they couldnt find them all and they were the ones that signed for them, we went down 3 times just to collect them all. At a point in time I called referring to the missing packages & you could tell the front desk agent put the phone down and wasnt looking.. she proceeded to help guest & had me on the phone for 10 mins.. until i decided to hang up.. will i book again? Never, will i refer them to anyone? Hell no

S

The staff at the front desk and kitchen were very polite and helpful.

nice staff, clean, free laundry and dryer machienes, parking - $30 a day

Hotel was great. Parking and location was a little difficult which was only negative to the stay.

The location was awful, pictures were not what the hotel was. I was very disappointed for the price I paid.

Excellent for us, been there twice, Hilton standards, spacious room for family, all what you need, free laundry and dryer, thans homewood brickell

The room was comfortable and I enjoyed my stay.

The carpet in our room (516) was EXTREMELY damp!

Staff and service was exceptional. However the hotel is completing renovations which I wasnt aware of ahead of booking. The photos of the pool make it look way larger than it is, even by traditional hotel standards. Port transfer service is of no value if your trying to leave before Noon. Overall, the service and room size are exceptionally but other areas fall short while renovations are ongoing.

Best location for us

My inspiration

It was a good quick stay. We were going on a cruise the next day. I would’ve liked to have a bar in our hotel. I also booked two rooms next to each other and we were on separate floors. Not sure why that happened other than that everything was good

Clean room 'great staff

Great

Stayed one night before a cruise. Room was very clean. Older building. Staff was great. Women at the desk were very kind and helpful. Gave us recommendations for dinner and made us coffee in the evening. Breakfast was typical and convenient. Shuttle to the port in the am. Walkable to publix for last minute items. Children’s playground nearby. Great stay for the money.

It was nice

I got Covid during my stay, this room had no outside air ventilation, worst room in hotel, had to listen to construction work at night from 4 th floor. The ceiling fan light didnt work. TV satellite had interuptions.

Very quiet room, peaceful. great breakfast, everyone was friendly. I will stay there again.

Comfortable. Lots of space. Good value.

Ease of checki

Great Hotel. Valet was cheap.

Very clean.. hospitable ..

Not a far drive from the airport and very quiet area.

Loved this property! So clean and the hotel staff were amazing!

Very clean, very well maintained, staff is very helpful

Cleanliness, location

It was awesome. The staff wrre great. Its just unfortunate that the pool was closed.

Good

It was great

Excellent Stay!

No pudimos usar la piscina y no fuimos notificados antes de llegar que estaba en mantenimiento. La entrada del hotel estaba siempre mojada de mucha agua. No nos limpiaron la habitación la primera mañana, de manera que para que limpiaran yo tuve que solicitarle al front que enviaran a alguirn al dia siguiente.

Decent hotel, walking distance to a lot

Clean. Convenient location.

Great customer service

Everything was beautiful and walking distance

Very clean, beautiful and nice staff.

Not impressive with everything

spacious room, bathroom and kitchen. Luz is the best

Very pleasant staff members, knowledgeable of the area and willing to help. Will be back.

:

This hotel was awkward to enter, no main entrance to the lobby. It was expensive!! The bed and room itself was clean. The shower has long black hair before we even used it…. (I have blonde hair). The breakfast was not good. It had a chaotic lay out. The staff were nice. The location is great, but lots of other options for places to stay with similar or better price point. I am not one to complain, in fact I am usually the person who says “Jeez, people will look for things to complain about, just enjoy your time!”. I expected a bit better, if the bathroom was clean I would have left a much better review!

Very slow and confusing valet service. Beds were extremely uncomfortable and would make a terrible sound when you sat down at the foot of the bed. Couch was not very clean and the left side noticeably sagged. Honestly, the room could use a deep clean! The elevators were very slow and it seemed to take forever to even get on one. The person who checked us in was extremely nice!

The property was great, the maintenance people were so nice and cleaned well. The food was delicious but maybe a diverse of food would be great… the reception areas was great except for a male member he was rude! Beside that the assistant manager and other ladies were great and very professional!

Would recommend this hotel for a stay. Rooms very spacious and clean. Staff very friendly and helpful. Only complaint is breakfast wasn’t great. Oatmeal was runny but I’d stay again.

We stayed for one night before our cruise. It was convenient to the port and the room was room and clean!

Pool doesn’t work. Staff failed to instructed me on how to use stove made me move to another room with a messed up tv. The whole time the stove works. There’s a timer on the wall that no one told me about until 1 and a half hour later!! And they don’t except cash and made me post a higher security deposit than everyone else

The perfect overnight stay before cruise embarkation.

The staff and the room are great. The pool is closed for renovation, there's no bar and the gym is poorly equipt.

Clean and awesome customer service

Did not like the very small pool, the overpriced parking, and for our stay- they overbooked the double bed room when we reserved 2 for my big family of 8. Girandi was helpful on waiving the parking for 1 night for the inconveniences, but wish we had all 4 beds all nights we stayed for comfort.

Very good place

The staff was so accommodating and helpful. Laundry facility available. Was 15 min ride from cruise port. So glad I choose this hotel. The lady at the front desk I forgot her name. She was incredible. I feel so bad that I forgot her name but she had long brown straight hair.

The hotel is conveniently located to grocers, pier, etc.

It is not what I expected

The hotel entrance is not so delightful but once you get inside it’s very nice, clean, and in good condition. The room was nice-sized. Loved the mini kitchen and the way the space was allotted. The breakfast was not great, but I wouldn’t take any points away for that (free continental breakfast is never the best anyways). However, you will be able to secure your hunger with a little morning snack of some kind or some coffee/tea. Also, this location is not too far from the Port of Miami. Would stay again for sure!

When checking in, we had to pull into a very tight space of a garage where the valet was waiting. They barely spoke English and looked like they hated their job. Then we go upstairs to check in. The elevators were slow, sounded terrible and was very hot. At check in, we were not greeted and the staff were talking to each other and I had to wait for them to finish their conversation. When I was called over, the lady said one word to me, ID. She didn’t say anything else. She checked me in and gave me the key and didn’t say anything else. I had to open the book to find the room number, I had to find the elevators, I wasn’t told anything, wasn’t even asked for a credit card. We get to our floor which we guessed by the room number, and it was very hot in the hallway. Thankfully our room was cool. The room was large which was the only good thing about the stay. The breakfast was not great and the pool was the size of a hot tub. The entrance and hotel location wasn’t the best, definitely wouldn’t have gone out at night. The valet was quick at least whenever we needed our car. When I checked out, I didn’t receive a receipt and again the lady just wasn’t helpful and said you’re good to go, that’s it. I was in a rush so I didn’t think to ask for it because I assumed they’d send it to my email, which they didn’t. I had to call to get it. I wouldn’t recommend this hotel when staying in Miami. It’s not close to anything and is pretty hidden.

Room was nice but there was no shower wash in the container.

Super

The mattress isn’t good and AC the window in front sofa bed.

Clean large rooms

I loved the place, super clean! Excelent location and friendly staff.

The hotel is right by a pedestrian/cycling path that heads toward the beach, great for running and walking. The rooms are large and comfortable.

I like hotel very comfortable, good dining and very clean ❤️

Buena limpieza, cuarto comodo. Area no muy céntrica y desayuno terrible.

Nice place, clean and friendly staff

I like everything about the place....was nice highly recommend this place. Will book again on my next visit to Miami

Great experience!

Was billed for Valet parhing even though we did not have a car. This issue was resolved.

It was great hotel and really clean

The property is very clean. The breakfast was good and was very nice

This hotel is perfect if you are going on a cruise as it is close to the port, and also close to shopping and restaurants.

The location of this property is not far from the cruise terminal but for the price of this hotel I was expecting more. The rug in the room was extremely dirty, my kids white socks turned black, I had to dispose of them. The staff at receptionist seems like they are annoyed by just doing their job, do not have a friendly attitude, did bare minimum during the checkout process and when asked a question, gave one word answer. I would recommend stay somewhere else.

Very nice area. Pedestrian friendly. Quiet location with easy access to the action.

It is very close to dining and shopping options. There is also a kids play park close by.

I would highly recommend staying here; the staff were amazing!

The rooms were nice, the staff was good, the breakfast was good, the entrance and getting an Uber in and out is very confusing.

For the rate that we paid for this hotel, it was horrible. I cannot believe that any hotel would build rooms with windows looking directly into a parking garage, literally just feet from the window. The pool was very small and was covered so there was no sun and therefore was always cold. The rooms were dated but had what we need. The location was good, close to walking to shops and grocery store. Parking was an absurd $30 a night. Would not recommend and would not stay again.

Hotel is Nice and in a safe environment. Customer service is great!!

Breakfast served at the hotel was good

This was a nice hotel that had stores within walking distance. I would stay again if I needed to.

Comfortable and cozy property. Staff were friendly and informative. Hotel is easy to access the train and is near several popular restaurants.

I liked the location, but I didn't like to find my room dirty the first day of my stay.

Amazing stay

Tanesha, at the front desk and Cristien, at the valet were especially friendly and so polite. Thank you for having such great employees.

Room was not very comfortable. Bed was lumpy and fan didn’t work. Front desk staff was nice

The frig was not cool enough but the freezer compartment worked well. Breakfast was (powdered) scrambled eggs two days in a row. Coffee was ssuperb.

Room nothing special for the price paid. Had to ask the manager for forks and spoons since none in room. Hate wall HVAC units that blow on you while seated and can't be redirected. Used a makeshift method to keep it from blowing on us. Don't know if any staff ever came into the room for cleaning, etc.

Good customer service, but the rooms are outdated. The pillows are not comfortable at all.

Great option for a night stay prior to our cruise! Thank you for everything!

Less than 5 min walk to Brickell Station. Very convenient. Access to bike/walking nature trail. Kids play area with natural materials. Very calm and quiet neighbourhood. 20-25 minute walk to Brickell City Centre.

Great service, terrific breakfast, fantastic location and wonderful spacious rooms. Will definitely stay again.

The property was clean, in a safe neighborhood, and conveniently near a grocery store. There was limited food options within walking distance.

This hotel is close to the cruise port. Close to restaurants, grocery store and a park. My family enjoys staying here before we cruise.

Very clean walking distance to Publix , decent breakfast, and friendly staff. Facilities are nice.

Near free rail train to take to go to shopping area . Great buffet and very clean

N/a

Nice hotel! Great location nearby brickell. Staff is friendly. Rooms are big, good for families.

- door was broken; I had to body check it to open and to close it. - bottom drawer of dresser was broken and stuck half way open - they sold wine in the lobby but no wine glasses in room - light switches didn’t work

Valet parking attendant wrecked my truck and no one is taking responsibility for this they're telling me to email the valet company. Pretty sure you guys are going to be getting a call from a lawyer very soon!

la limpieza de las habitaciones también A1

Thank you.

It was great. No complaints.

I had several issues with this stay. The couch cushions had huge stains on them. There was also a sizable hole in the hide-a-bed mattress. The tv did not work correctly, had to ask numerous times for extra towels , as there were not enough for each person to have one. We ran out of tissues and toilet paper and housekeeping showed up once to do the routine bed making and tidying up after 5:00 in the evening. Receipts were not ready when we checked out so I was assured it would be emailed, which never happened. The only positive was. the valets were extremely kind and accommodating.

Great stay. Nice rooms; comfortable beds.++++

Very clean friendly Staff and walking access to supermarket

Parking too expensive 39.00

This place overbooked and gave our room away. We booked for a specific type of room three weeks in advance to make sure it would accommodate our party of five. Arrive there at 9 pm and no room. They gave us a smaller room and a rollaway eventually. It was a huge hassle and we had an elderly grandmother with us. Thankfully hotels.com was very helpful and got us a refund and worked hard to make it right on their end.

Nice hotel.

our stay was fantastic! this is a great location and close to all major attractions in miami.

Customer service

Excelente para estadías familiares, espacioso.

Easy to get to downtown on the Metromover. The station is an 8-minute walk away. There are no restaurants nearby but take the metromover to the 10th st Promenade which is one stop away and there are all kinds of restaurants, bars and coffee shops there.

Hotel was nice just not ideal area

Good Price

This was a good stay. The gym amenities weren’t all up to par. But overall all everything was more than fair. For a quick trip it was great.

Stayed one night ahead of a cruise. Everything was “ok” - the self serve breakfast was good but there was very limited seating and they ran out of dishes. Staff seemed overwhelmed between having to replenish the food and clean the dishes. The area is walkable with a grocery store less than 10 minutes walk away.

Very well layed out

Está junto a las vías del tren, no duermes nada. El hotel está sucio, no hacen la limpieza en los cuartos, no recogen la basura y huele asqueroso, el servicio está HORRIBLE. Jamás me vuelvo a quedar ahí.

Good hotel.

Property was fine only there for a few hours very late arriving

The room is big and clean good for family with kids

No hot water in the bathroom. No proper dishes in the kitchen . The guy with long hair in the reception was very unprofessional. Overall I will not recommend anyone

Nice

Outstanding customer service, cleanliness, and comfort! We'll DEFINITELY stay here again.

Spacious comfortable clean room. We stayed one night before a cruise. The breakfast was nice. We would stay here again. Don’t think we’d stay here more than one night.

Front desk associates were amazing, helpful and polite. Room size was very nice. However, cleanliness and comfort lacked tremendously. There was hair found several places. What appeared to be blood found on the door entering the bathroom. We had an issue with the toilet where we had to lift the back off and fix it every time we needed to flush. The pilllows were way too soft and left myself and my mother with neck pain the next morning. The discomfort actually woke us early and we made the decision to check out and leave early. Stains on furniture made it less appealing to sit on. We were so tired from traveling and sitting in hours of traffic that complaining was the last thing on our minds. Question is should we really have to take the time to do so? The room should have been up to Hilton standards without question or complaint.

rooms are big and clean. you have everything in your room that you need at your stay. nice kitchen that you can cook.

It was a good experience very close to port Cruise.

Clean n very friendly staff

Love this hotel and have used them twice now. Easy to get to, lots of amenities, safe, quiet and we enjoy the breakfast in the morning. Only downside is that there are not too many restaurants close by. You'd have to walk at least half a mile or more and the location is in a city center area so some places close as early as 4pm.

Hotel was super convenient to walk to various eateries and gyms. Loved the full size fridge and grocery store within four minutes of hotel. All in all-a fantastic stay.

Beautiful room. Very spacious Studio room.

Expensive parking I paid 64 for 1 day and the air conditioning is out dated

This property was a great stay for the night before our cruise. In walking distance, there’s a very cute park for our kids to play and cute little restaurants. We enjoyed our stay.

Place is ok, and depending on your price point, deals, etc, perhaps worth it for the area. Carpets seem damp. Pool is 3 ft deep, doesn't appear to get used, and looks out in a train line that's sorta "blah". That said, room was quiet and clean. Convenient to the Brickell area.

Clean but dated and definitely needs a facelift. Also main entrance is very hard to see we drove around for 15 minutes before we realized door leading to garage brings you to lobby.

Guest services didn’t tell me things about the hotel or to get food and things it was my first time there, just wasn’t friendly or welcoming.

Clean, great service, staff are friendly and helpful, spacious rooms, location was excellent

Close to most things

The check in and the check out was super fast. I needed that

Didn’t have enough plates or silverware ready to use

I really liked the size of the room.

Needed a quiet place to stay overnight. Hotel was great. Reasonable prices, clean, spacious, and good coffee.

This property need renovations. The sofa bed was very old and had stains and holes in the mattress

The breakfast could be improved. Otherwise the staff hotel and location are nice.

The hotel was very clean, staff was super helpful. I stayed with my young children and felt safe, even though we were in Miami. The breakfast buffet was amazing!!

Exactly as advertised. Suites are large. Cleanliness could use some work. Convenient location. Good value for price.

Absolutely criminal !!!

Everything is awesome

N/A

The location was ok just seemed like it was mot very visible and possibly in a residential area. Breakfast was good better than grab and go.

Nice stay!

Nice place to stay

Love the size of the room. Very clean and quiet.

Staff was pre occupied amfounst themsleves more so then helping people get checked in or woth issues they may have had

We asked for a pac n play in advance and they gave it away and we were told shuttle to port was free and it was $15 per person asked to speak to manager and they all have stuck up attitudes and do not listen and just talk over you like you are 5 years old

The continental breakfast was poorly organized. The line extended out to the dining area simply waiting for plates and silverware. The staff worked diligently but could not keep up with the demand. Additionally, food was subpar. Too small of an areas to serve food for the number of guests being served. Not even enough for seating.

We had the best stay.

Rooms are clean staff are exceptional

We didn't stay long here, only a short overnight before getting on our cruise boat. I can say it was quick, convenient, CLEAN, quiet & comfortable!

By friendly staff including the valet personnel

The apartment had a kitchen, but not table to eat. The kitchen hadn’t the wine opener and I need to go twice to the reception to get it. The toilet paper holder was broken. To unload and load the luggage in a very tight area. The entrance of the building is by the garage. The swimming pool is very small and was dirty. The breakfast was terrible. The staff barely speaks English.

This one was better than the one i stayed in in Newark Nj, but overall I was not disappointed with either establishment i look forward to staying again

Food option about 15 mins walk.

Is a strategic place to stay. Very attentive staff and great customer service. The only bad thing was the options at breakfast for vegetarians. The eggs omelette when the have meat in it they should put another option. Also they started saying there is no more of some of the options in the buffet an hour before it ended.

The room was very spacious and clean. Homely feeling.