Comfort Inn & Suites Miami International Airport

Overall a very good experience. Excellent shuttle service.

Did not like the unfriendly staff

The staff and services, excellent!!!

Clean room , good breakfast, overall a good hotel to stay if you need to stay close to miami airport, shuttle every hour to the airport

Services

Quick and easy to get to the car rental return center. The room was clean, and the staff were helpful. The breakfast was meh.

Once we arrived at the hotel, staff was OK. They weren’t overly friendly and they weren’t really friendly. I found that the other patrons were friendlier than staff when I stay here again most likely not.

Easy access to airport. Staff member was available and helpful that registered us. Rooms were clean and neat. Nothing to comment on.Just fyi, have diverse staffing.

Disappointing

Luckily this Hotel was right next to the one we originally booked (the Days Inn) and had a room available to us. This hotel was so much nicer. Extremely clean, great staff, a good morning breakfast and a shuttle to the cruise terminal (which is why we booked the other place-we didn't know the Comfort Inn has the service). Once we booked the shuttle to the port we were also able to book a shuttle to pick us up after the cruise and take us to the airport for a small fee.

I like the cleanliness of the facilities. I didn't like that the shuttle stopped running from airport before I arrived. Had a plane delay.

Breakfast was decent Staff helpful Coffee and team available 24/7

The property provided a shuttle from the airport to the hotel as well as from the hotel to the port at no charge. Only negative was the hotel WiFi would not work the entire two nights we spent there on my and my wife’s phone. That was annoying and the staff didn’t have any answers.

Great place to stay i always stay there ehile in miami

Exceptional

The property was nice; however, there were 0 washcloths until the following day, although the booking stated the number of guests.

Showed they had transport from airport. Waited 45 minutes at the airport in the designated area but no shuttles came. Called the hotel directly to find out if the shuttles were running, very rude. Ended up getting Uber and when we got to the hotel saw there were 2 shuttles just sitting, running, down the road from the hotel when there was still a huge crowd waiting for a shuttle when we left. Also called prior to booking to confirm they had a shuttle to the pier. Was told yes but could not reserve it. When we got to the hotel they said there were no times available so again had to pay for Uber. On the key card envelope stated do not order pizza from the flyers left under the door. Apparently these must be left by outside sources, not from the hotel. This is a huge security issue if there are people just roaming the halls. Also showed on card there was ice and vending on specific floors. Checked 2 of the floors for ice, but neither worked. Carpet very dirty.

Superb

Exceptional

Room was clean , staff was pleasant, breakfast areas was restock promptly,Shuttle service was a bonus I will always return and recommend. Kinds regards Liam The hotel is fantastic the only reason why I did not rate it was excellent was, in the lobby on the second floor , the moment I entered I was sick, I am Asthmatic, and the aerosol spray was way too strong, luckily I had my asthma inhaler.I was sick through the night. Please use milder aerosol spray for those like myself who have respiratory illnesses. Kind Regards Liam

This is a nice hotel for a pre-cruise or post cruise stay. Good breakfast, nice pool area and helpful and friendly staff. Would definitely recommend!

This hotel was wonderful! Great views. Beautiful room.

Definitely would come back again. Clean room clean hotel

Very good

The hotel was dirty in the hallways. The TV did not work, and the phone was also not working. The air conditioner was very noisy and difficult to adjust.

Everything was great.

The overall stay was great! No complaints. Just beware that the shuttles only run 6 a - 11.30 PM, and only once per hour, on the hour. I ended up taking uber both ways because of this constraint, unfortunately.

Room was clean. Staff is not too welcoming. Other that that it was fine. Nothing special, but fine.

The attitude of the staff was horrible. I saw it the day before I checked out with another guest and they did the same to me. The breakfast was bare minimum and 6-9 means get done by nine because I had a staff take out the waffle mixture and unplug the machine right in front of me while trying to get breakfast. I would NEVER stay here again and would no recommend to anyone.

not bad

Exceptional

The place was all great. The location. Looks unsafe. But no trouble thou

N/A N/A

Superb

Good

Comfortable, good location, great staff. Booked because it offers pick up shuttle service from airport, how ever our flight got delayed arrived 1 hr late and missed the shuttle by 5 min. It was only 11:35 pm. It would be nice if shuttle would run a bit later for late pick up or delays such as ours and im sure other passengers.

everything was great! The room was nice and clean and big. Breakfast was good. staff was great! Love that they pick you up from the airport and take you to the port for your cruise! Plus the offer of having them pick you up from the cruise and taking you to the airport was wonderful. We will use this hotel everytime we come to Miami for a cruise The only thing I didnt like was the coffee wasnt that great

Excellent location, smelled good, rooms were clean, excellent staff and love the COMPLIMENTARY airport and cruise shuttles

Overall I thought the stay was ok. The room was clean and did like the fact that there was a shuttle to pick us up from the airport. The breakfast was not all that great and we could not use the shuttle to the cruise port because it was all filled up. Also, as I was getting on the elevator, the door slam into my arm creating a bruise.

Exceptional

Superb

Everything was great. We took the free shuttle to the cruise terminal and it also went well.

Breakfast was only til 9 o’clock. We walked down at 9:06 and everything was cleaned up. Not even a crumb.

Room didn’t have no towels water wasn’t hot no shuttle for guess going on a cruise should have a boarding time shuttle instead of just letting folks sign up for the shuttle but can’t board or check in until a later time

This place gave me bed beds

Lo recomiendo 💯 Excelente atención al Cliente las camareras super buen desayuno incluido

Facility needs better security- anyone could walk in without being a guest- the facility was clean and comfortable and met my expectations for the value. Security situation

The location The wifi didn’t work in the room. The A/C was very loud.

Exceptional

Very good

The rooms were clean and the staff was very nice. Great experience for me and my family.

With staff

Very good

Breakfast options was enough, frequent restocking too crowded during breakfast, maybe extend the breakfast time. Shuttle to pick us up from the airport lasted too long, almost an hour.

Breakfast options was enough, frequent restocking too crowded during breakfast, maybe extend the breakfast time. Shuttle to pick us up from the airport lasted too long, almost an hour.

Close to airport and good pricing Not much, decent hotel

Very clean. Updated modern bathrooms. Excellent water pressure in the shower. Very comfortable mattress and pillows. Strong wifi. Simple, but OK breakfast buffet. Shuttle from and to the airport is on time and free. Coffee at breakfast was weak and cold.

Very clean. Updated modern bathrooms. Excellent water pressure in the shower. Very comfortable mattress and pillows. Strong wifi. Simple, but OK breakfast buffet. Shuttle from and to the airport is on time and free. Coffee at breakfast was weak and cold.

Close to airport and good pricing Not much, decent hotel

Very good

Good

Careful, the shuttle bus to the airport goes just once an hour and the scheduled 7 am bus left at 5 minutes before 7, leaving us to call a Lyft with a delay, and pay out of pocket. This despite our having advised the front desk we planned to be on the bus. The lobby is not on the ground floor, so communication between shuttle driver and desk staff is weak. On the inbound shuttle, by the way, we found the vehicle ramshackle, with a big sign requesting tips for the driver. Not professional.

Passable

Good location. Nice hotel. Helpful staff.

Excellent

The property was very clean and the staff was professional.

The property was very clean and the staff was professional.

Exceptional

Clean and easy to get to from (MIA). Our stay was comfortable and the room was clean! It made our stay before our cruise stress free. Will be staying here on the next one. Great breakfast also that’s always a plus.

Nice hotel. Lots of amenities. Pool is nice and location was convenient. Coffee maker in room was gross and the fridge wasn’t very cold. But overall nice place.

Excellent

Good

We only stayed here for the day, not even overnight since we had a very long layover at the airport. It was nice that they provided an airport shuttle. The bed was comfortable and the staff were friendly. There were several food options close by. I don't have any complaints about my short stay here.

It was conveniently by the airport and just what we needed before we went to our cruise port the next day. Nothing really that I didn’t like.

It was conveniently by the airport and just what we needed before we went to our cruise port the next day. Nothing really that I didn’t like.

We only stayed here for the day, not even overnight since we had a very long layover at the airport. It was nice that they provided an airport shuttle. The bed was comfortable and the staff were friendly. There were several food options close by. I don't have any complaints about my short stay here.

Exceptional

Good

Superb

The staff was very friendly and helpful. I liked how they had transportation to the cruise and from the airport I can’t think of anything negative

The staff was very friendly and helpful. I liked how they had transportation to the cruise and from the airport I can’t think of anything negative

Much needed bed after a long day travelling. Excellent breakfast to start the day

Breakfast was great. Very nice people.

Hotel bien entretenu, le lobby a une tres bonne odeur et chambre comfortable. Le petit déjeuner est moyen et fort standard au chaine mais celui ci un peu moins bien.

Love the bed!!! The big room, the luxury of the unit .

The big room, the luxury of the unit .

Good: Nice, newer building. The rooms were clean and comfortable. Breakfast was decent and included hot options like scrambled eggs and sausage, which was a nice bonus. The pool was also good. And if your room faces the airport, the view isn’t bad at all. Bad: The airport shuttle is probably the biggest downside. It’s shared with three other hotels, so it fills up quickly. You could end up waiting anywhere from 30 minutes to an hour, which gets frustrating fast. Also, when taking the shuttle from the hotel, there was a tall staff member organizing people for the airport and cruise port. He did answer questions, but not in the friendliest way. He seemed busy, but a bit more patience or friendliness would go a long way. Lastly, the location isn’t great if you want to walk around. There are a couple of restaurants and gas stations nearby, but that’s about it. Not much to do without a car. Overall, a pretty good stay, but the shuttle situation and location could be a dealbreaker depending on your plans.

The breakfast was delicious and fresh every morning

Very good

Superb

Very good

The breakfast was delicious and fresh every morning

Very good

I’ve stayed at a few Comfort Inn and Suites in the Miami International Airport area and this one is one of the best! although there wasn’t an on sight restaurant, the front desk staff were more than happy to recommend a couple that were both within walking distance. I will be staying here again.

It’s a good clean hotel close to the airport. They run a shuttle on the hour in the mornings. The staff was very helpful too.

The room was clean and comfortable. No view, but comfortable. It was perfect for a quick stay and not too far from the airport.

Muy buena ubicación, limpio y muy buen trato al cliente

Just as could be expected Could extend the time, think it closed at 9

Good

Clean room and nice staff for airport shuttle.

Very good

The room was as advertised and clean with no signs of damage or wear and tear. The property is in a busy part of Miami with heavy traffic in the morning so getting out of the property to travel to other parts of the city may take extra time. In spite of the fact of the hotel being close to the airport once inside the building I heard no sounds of planes taking off or landing. It is a bit of a distance to find local restaurants so make sure the breakfast is included when you book.

Was wonderful and everyone was friendly

Yes

Waited over an hour and a half at the airport for the free shuttle. They did refund us since we had to get a taxi. Apparently the shuttle bus was stuck in traffic at the cruise port. Then when it was time to catch our shuttle through the hotel to the cruise terminal It was running so late that we also had to get another Uber to the cruise port. Not sure if their shuttle service is very reliable if you're on any kind of time schedule.

We stayed here because we were in Miami to board a cruise. We flew in the day before and used the hotel shuttle from the airport. This was not only took the stress out of finding transportation but was a money saver. The Hotel also provides a shuttle to the cruise terminal. The room was clean and modern. The beds were comfortable. The breakfast, while not the best I have had, was hot and did the job. We would stay here again given similar circumstances.

Ran out of towels

Convenience . Free shuttle and breakfast Ran out of towels

Yes, it was basically Clean .. The breakfast was minimal northern Reid any staff pressing just the one person in the front desk.

Let the front desk know about it and nothing was done

The bed was big and comfortable The lack of communication. No help when I landed at 9pm to get to the “bus zone 8 or 15” that is not well signaled at the airport and terrible explained by staff who were very unhelpful on the phone. Saying the shuttle starts to run at 6am but failing to mention it only leaves once an hour and was 5min late The shower was so bad as well. I don’t know what was wrong with the pressure. The breakfast was not great. Barely any fruit, paper plates and plastic cutlery ? I thought this was a hotel, not a bbq.

The bathtub was dirty with visible grime, and the ironing equipment was old, broken, and difficult to use.

The facility and room were great. The breakfast was sub par.

Good

Very good

Clean. Comfortable. Shuttle to airport.

Clean Room, nice staff and shuttle to the airport was a plus!

Shuttle bus to the airport Airport shuttles should drop off for departure guests as well not only for arri al guests. When asking for the drop off to the departure section we got an answer like we do not do that anymore.

Location for leaving next day to the airport. Shuttle bus to the airport Airport shuttles should drop off for departure guests as well not only for arri al guests. When asking for the drop off to the departure section we got an answer like we do not do that anymore.

Everything Nothing I didn’t like.

Very good

Everything Nothing I didn’t like.

Clean an accomadating. I loved the free port shuttle

Clean, fast check-in, good breakfast

Shuttle to the cruise port is over 30 minutes late, wait was over an hour standing in line. Plan accordingly to ensure arrival at port on time. Pool is great very warm. Breakfast was good

Good hotel property and stay was great

Internet was down. Breakfast was average - typical items. Staff nice.

Good

Location Lack of cleanliness, stayed in King Suite pull out couch was filthy.

Passable

Disappointing

Location Lack of cleanliness, stayed in King Suite pull out couch was filthy.

There were non guest able to walk the halls. No security at all.

None Facilities

Facilities

Exceptional

It was nice

Clean room

Exceptional

Very accommodating

Very accommodating

Pleasant stay. Breakfast was great!

Good

Duplicate reservation made. The hotel would not allow cancellation. Wasted money

Also, if I am on the fourth floor, why should I have to go to another floor just to get to the ice vending machine you need a ice vending machine on every floor like every other hotel

As usual it was well maintained and the staff was friendly

Nice NA

There's Nothing in the area to do.

Would have liked a few more options for breakfast (such as bagels with cream cheese).

Recomendado,muy cerca del aeropuerto de Miami

Close to the airport Security from the outside is not good. Anybody can get in from the street. There is no staff on the first floor

We like the idea that the hotel had shuttle service to pick us up from the airport and take us to the motel and would take us from the motel to the port the next morning for our cruise We didn't like the driver expecting apparently a certain amount for a tip as he complained out loud about the people that he dropped off before us and the lack of tip that they gave him. He didn't seem to be too friendly. We tried to talk with him. I don't know if he didn't understand us but there was definitely a communication barrier as he spoke a different first language than English and for the cost of the hotel for one night we thought having to pay and additional $60 for them to pick us up from the port and drop us off at the rental car department at the airport for four people was a bit ridiculous considering the cost of picking us up from the airport and taking us to the hotel and then from the hotel to the port were included in the cost of it and they had shuttles going there anyways. We didn't understand why we had to pay an extra $60 to do that and tip the driver. Also we were told the driver would be there to pick us up from the port in about 20 minutes and it ended up being about 45 minutes and then he seemed agitated and was rushing us to hurry up so that he could go to the next place to pick up more people. But that's when he had the attitude about the amount of money that they tipped him. I thought that was rather rude and that he should be grateful for what he got. There was not a specified amount or percentage that was expected to be given.

Great choice for my one night stay. Hotel room was clean. I wish breakfast was open past 9am. Staff were very nice at check-in & check-out. A little weird having pizza menus slid under the door every few minutes around evening time and the hotel not recommending guests order from the menus. Pool area is spacious, clean and relaxing!

Awesome

This is a good place to stay. The staff was very friendly and accommodating.

The hotel and room were nice and well kept. Staff was helpful and the airport/port shuttle was convenient. Complimentary breakfast was a nice addition. Great price.

Everything was great except the shuttle service. No communication, waited hours for the shuttle to arrive and load up and get to the port. We had one minute to spare despite being well prepared and giving ourselves a lot of extra time.

Very convenient stay near the airport. Shuttle took us from airport to hotel and from hotel to port. It was clean and safe. No weights in the gym and limited breakfast but we had a good stay.

Everything was great and breakfast was awesome close to the airport and the new inter Miami stadium

All good value except for WiFi

Pick up from airport & next day drop off at seaport. A bit of a wait for pick up & drop off.

First impression was negative but actually the hotel is just another of the new breed of functional, uncomfortable hotels that dominate these days. Room was clean. Water hot. Breakfast ok. Nothing special but nothing negative either. Ok for a one night stopover as located very close to the airport.

Room, bed and bathroom were pretty clean. Quiet, convenient location, pretty easy to get in and out of the hotel. Breakfast was ok. The only kind of inconvenience is the person delivering pizza menus under the door, is annoying that every single day there were 1 to 3 different menus inside of my room. They are spam probably, no physical address just a number. They should not be allowed to toss stuff under every single room.

We stay here whenever we’re flying out of Miami and our stay is always perfect. Very pleasant! Breakfast is great. I love that they drop off and pick you up from the airport. It’s called Comfort Inn for a reason. It’s very comfortable. No complaints

I would like to have been in a regular room, I was in a room for the handicapped.

Everything was great, hotel was clean throughout and you can see the staff were always on it. The breakfast was great and had a quick turnaround before stock was even low, the WiFi was at home speed no issues we didn’t use the pool because it was chilly outside but it was clean and the area was beautiful. Thanks to everyone tha makes a stay comfortable

The coffee was pretty good.... The disgusting bed I was forced to sleep in

Great location, breakfast, pool and helpful staff.

We waited a long time for shuttle from cruise ship port

Our stay was very nice room was clean hotel was clean I give it a 4 star only because the continental breakfast could have been better for the price the rooms was you would expect a little more buffet style

The air conditioner is defective; it is making a lot of noise and is not cooling. Very slow Wi-Fi

Staff could have been more informative about the process boarding process, locations and expectations and left as scheduled.

While we declined maid service after the first night….we arrived late and slept in, we had no service on the next day. We called the front desk and they were very helpful. The staff that brought us towels was rude and just not nice.

Nice breakfast. Nice outdoor area by the pool. Not much in the way of food within walking distance. Too many fliers shoved under the door every time we came into the room.

Quick stay, nice hotel, helpful staff, lots of nearby late night food options

The breakfast menu was fresh. The AC worked well.

Place was amazing

Clean, new hotel in close proximity to the airport.

Breakfast was adequate. Although no fresh fruit,bagels,english muffins etc.lots of waffle machines. Good juices and coffee. Shuttle was great....although the driver appeared more interested in his phone than his customers.

Clean , friendly staff, Great breakfast options , and shuttle to the cruise port was very convenient

Clean room, professional staff, ok breakfast, shuttle to/from airport, shuttle to port.

First, the shuttle was well run. The only improvement would be to know that it is an hourly shuttle, not 20 minutes or half an hour so it felt like it was a long time, but it wasn’t. The property itself was perfect for us clean comfortable well appointed couldn’t have asked for anything more well worth the money which wasn’t that much in today’s world. We look forward to staying there again without reservation.

The moment we entered the room, it had a strange smell, and the air conditioning was one of those old units. The pillows were very uncomfortable, and the staff was not very friendly. Additionally, when we arrived there was a huge line for check-in, and to make matters worse, the Wi-Fi wasn’t working—which is the first thing you want after an international trip. The breakfast was not very appealing.

EVERYTHING WAS NICE, THE SHUTTLE SERVICE WAS EXCELLENT BOTH FROM THE AIRPORT AND TO THE PORT. IT WAS NICE TO HAVE THE SUBWAY STORE IN WALKING distance.

Breakfast was good but fresh fruit would have been nice.

Would have loved to have more options for eating dinner. There is not a restaurant at on the premises for dining.

The hotel and room were both clean, staff was friendly and breakfast was fine.

Free airport shuttle and free shuttle to Miami cruise port. Rooms are spacious and clean. Perfect for a stop before our cruise! Would definitely book again!

The shuttle to the cruise ship was not really accessible if you arrived at the hotel the night before at a later time. Ended up booking an Uber.

Great stay. Staff very helpful. Breakfast was great.

Staff was great

Spent one night before embarking on a cruise. Used the airport and free shuttle to the port of Miami. Both were great. The port shuttle was scheduled to depart just in time for our embarkation time so we lucked out. Hotel staff were great. Breakfast was also good. Would definitely stay again next time we plan a cruise.

Yes

The room was cozy and clean. The staff were helpful and nice. And the breakfast was delicious . Would definitely stay here again.

Super clean

Elevators broken😒

Very friendly staff, room was clean each stay. The breakfast provided was great! I would definitely recommend if you’re staying for a night or two. I was staying at least two night because of a cruise I had planned, it was very convenient. Plus the free shuttle services they provide helps out immensely.

10/10. I really enjoyed my stay here. The breakfast that was provided was absolutely good and fresh. Our rooms were so much nicer than expected. I also loved how we were able to control the temperature ourselves. Staff were really friendly as well.

Room was spacious, clean and cool. Pool area very nice. Breakfast buffet was good and varied. Staff were all great

Good breakfast

There was no shuttle to the ports...all full. First come first serve. Shuttle from airport was mislead

The breakfast offered in the morning was not only delicious but also featured a diverse selection, catering to various tastes. Additionally, the staff provided warm, friendly customer service, enhancing the guest experience. The property is conveniently located near key attractions and amenities, making it an ideal choice for visitors.

Everything was fine, shuttle from the airport and to the port was super convenient. Check in/out was very quick and easy. Breakfast was nice. Warning: DO NOT set up a pre-paid shuttle ride from the cruise port to the airport with Luxury Valet Miami - they are sitting right out in front of the Comfort Inn as you board the Comfort Inn Shuttle. There are so many people online who got screwed by these guys. We waited for them for an hour at the cruise port. There was another family who waited for them for 3 hours! Comfort Inn - why are you allowing your customers to get scammed right on your property?!? Those guys need to go.

Everything was Great!

Has an outdoor pool that I didn't use because of the rain. Breakfast and room coffee. They have a shuttle to the airport but get there early because they don't wait

Need to up grade the breakfast, did not get any hot water, staff was pleasant

Kinda sucks the location only offers bad reviewed pizza shop delivery spots. Dont come hungry.

Nice

Everything was great. Only improvement would be adding hand towels racks to bathrooms.

The staff was friendly, and the complimentary breakfast isn’t anything fancy, but it was a nice bonus. Overall, it’s a reliable and easy choice for a stay near the airport.

Breakfast was goo

El Hotel sus instalaciones estan bien, el area tiene cerca restaurants, gasolineras y esta bastante cerca del aeropuerto en general esta bien.

It was a great experience

Shuttle from airport, breakfast, then an EASY shutle to the port!

Room was ok.. shuttle from airport did not come by like other hotels do so after waiting an hour we took a cab.

The hotel was very clean and the staff was very welcoming. I was sent information on how to catch shuttle . I would definitely recommend this property when traveling to Miami pier. Shuttle will drop you off. I stayed one day but will definitely return!

The staff here took the extra time to find an item I asked for when one employee couldn’t find it she asked a co-worker and the item was brought to me the time that was put in for this item was amazing. I came back from my cruise 9am, staff gave me a free upgrade in order for me to check in at 9am which is unheard of.

This hotel provides shuttle to/ from airport and to the cruise port for no charge. It was very nice only issue is it does not have a restaurant on sight

Room was clean. Staff was helpful and friendly. Breakfast was okay. Shuttle to the cruise was great!

Property really clean, staff extremely friendly, rooms extremely clean. Would highly recommend.

Really had a good stay rooms were extremely clean, staff was wonderful.

excelent

Clean room, free ride to port, awesome staff!

Nice clean hotel. Bed was power stiff , tiny pillows. We booked it for the cruise shuttle and planned to park there. By the time we check in at 5 the shuttles were full. That was very disappointing bc it was the main reason we booked this particular one.

Great place

The staff were all helpful and friendly. I reserved this hotel for the airport and cruise port shuttles. The airport shuttles are not 24 hour so just check as we had to uber one of the rides. It was very reasonable so just a hiccup.

Clean room, breakfast is ok (the waffles are good). My overall experience was great.

not sure, didn't eat breakfast

Breakfast was ok. Nothing special. No bagels. 🙃

The walls could be cleaner, bathroom floor wasn't cleaned. Did not eat, wanted waffles, but they only had margarine. The shuttle was late, but it was a good ride with a very nice driver.

Very clean. Friendly and professional staff. Close to the airport. Free shuttle available to/from airport and to cruise port. The breakfast wasn't the best, hence the 4 stars. Breakfast was waffles (self made), sausage, eggs, cold cereal, oatmeal, fruit, juices and coffee/tea. I stayed for 1 night prior to my cruise. Great price. I would return here again.

Pillows sucked

Wish there was a restaurant inside the hotel or bar

We chose this hotel for the shuttle service after waiting for over an hour and watching 4 shuttle buses pass by the location we had to get an uber.

Very clean and friendly staff

Our stay at the Comfort Inn was very good. Room was clean, staff friendly. The breakfast was very good and fresh. I would stay there again!

Dirty rooms! Very dirty. The deposit is a whole nights fee. Terrible WiFi didn’t work in room at all. Bugs. Terrible breakfast. Extra small pool

The room was clean and we slept well!

No internet, no working tv or phone.

Très grande chambre propre à quelques minutes de l'aéroport. Nous avons apprécié le déjeuner continental et surtout la navette gratuite pour le port. Hôtel à recommander pour les croisieristes.

Great breakfast and beautiful pool area!

room was excellent

Everything was perfect.

Front staff was friendly and very efficient. Room was clean, comfortable and pretty quiet.

The room was very clean and staff were helpful when needed.

great

Staff wasn't very friendly and room needs work

Excelente para algo rápido, muy conveniente si ya estás de salida

It was comfortable. Wished they had juice all day.

The staff appeared to be courteous, helpful and friendly. The amenities were adequate and comfortable.

The staff was absolutely amazing. I had quite a bit of luggage and the assistance I received was second to none

Great room, friendly staff. My only comment was limited breakfast options, otherwise a fantastic place to overnight for a long layover

Fine

The shower was horrible. Not clean and the shower head needed to be changed. The iron in the room was leaking water instead of steaming. Paid too much for one night to have these problems. It is a must to be able to take a decent shower when traveling!!!

Had folks not staying at the hotel walking around slipping ads constantly under my door.

Staff was very nice. Room was clean . Property is nice. Good selection for breakfast. Recommend this location

friendly staff, clean & updated rooms

Very attentive helping, friendly clean room’s & breakfast was good.

Room was clean, staff was very friendly. Pool not heated but that was fine with us, nice area with tables to relax. Lobby area with plenty of seating to watch tv or wait for airport shuttle. Breakfast was enough, typical of a free breakfast, waffles, cereal, eggs. Only problem was no hot water in our room. Close to airport, not may restaurants in the area to walk to. Would stay here again.

The breakfast was pretty standard, but did the job. The shuttle from the airport was fast and instructions were clear to find the pick up spot. Check-in staff was very friendly and check out couldn't have been simpler.

Clean room and courteous staff.

Really accommodating hotel! Had shuttles to our cruise port and to the hotel. Even made AMAZNG accommodations when arrived back to the hotel before regular check. Definitely recommend if you are going on a cruise.

Very impressed by this hotel. Picked up from airport and drop off at cruise port were included and hassle free. The rooms were clean and spacious. Breakfast was fun for my kids as they got to make their own waffles in the waffle maker. Pool area was a nice touch to relax by in the morning before our cruise pick up too. Very impressed at the value for money this hotel provided. Would definitely book again if coming back to Miami.

Clean room easy check in

The room was okay, could have been a little more room for walking but overall had a great stay

Staff was so helpful

The room/bathroom were clean, we enjoyed our stay it is in a convenient spot and the breakfast was great. Would for sure stay again

Very clean!

Great location to stay prior to boarding a cruise.

Stayed for 1 night because I had an early flight the next day. Great spot, clean, great service.

Good one night stay before heading to airport.

Simple and clean.

I had a cruise booked on Friday and flew in on Wednesday around 9pm The shuttle service did take about 30-40 minutes but i didn’t mind it

Room was okay. Close to airport. Window coverings not in great shape. A lot of confusion from the hotel staff for shuttle from airport and available option for transportation, but very friendly.

Cleanliness and customer service, towels very new

Clean room and a pleasant shuttle driver both days. Breakfast was the usual fare. Check in was smooth and pleasant

Our Room was great! The Front desk staff were friendly and helpful.

Room clean, helpful front desk staff. Breakfast organization could be much better.

The phone number listed is not the right number l try to contact the hotel for shuttle arrangements and l wasn’t able to contact them

Yes

Staff

Very good

Staff was respectful and courteous. I did have to ask for replacement towels after the old ones were picked up by room service. Not a big fan of the breakfast provided, it was just okay but the quality was not that good.

The staff was ok. We had to wait for the shuttle for 90 minutes to take us to the hotel from the airport. The next day the shuttle to take us to the port and it never came and we took a cab and it cost me 65 dollars

The room was outdated and the bathroom door had holes all over it like it lost a bad fight. The free shuttle was over crowded and we couldn't get on, even though we waited in the historically low Florida temps late at night for over 20 minutes so we finally paid for a taxi from the airport to the hotel. The free breakfast buffet was not restocked with an hour still to go and the only thing left were a few muffins and a mob of people waiting to snatch them. Not worth the money. I'll stick with the Hilton family of hotels.If your sole reason for booking this property is th le ease of having a shuttle and breakfast, you might prepare yourself for disappointment.

Clean, comfortable room. Adequate gym. Convenient location.

Everything was great, airport shuttle was right on the money

Rooms was good...the ladies on the cleaning staff (rooms)was amazing friendly.

The entire Inn smelled amazing staff was helpful but the bfast could be better or at least hot and the coffee pot were empty

Very clean hotel. Needs better breakfast options.

Room was clean but no coffee, clerk spoke limited English. Obviously did not want to be there

Room so outdated, breakfast terrible and overcrowded couldn’t get to anything and most of all having roaches.

Quick check in and a room was ready before regular check in time.

The room was nice but I was told I had been put on the list for the shuttle bus to the port but the morning of my departure, I found they had not actually written my name down. I had to instead get an Uber to make it to the port in time

Staff was very polite. I liked the pool/patio area.

Very good

Excellent front desk help!

The shuttle was very disappointing. I followed the instructions via email. Turns out the meeting point was changed but no one alerted me. I called 3 times asking about the driver and the front desk never shared new information. I paid for a taxi to get to hotel. Very disappointed. When I asked front desk about shuttle they were very unapologetic and rude. Shame on them. The room was ok. Nothing special. Dirty hallways

Everything fine

Nice clean room. Great linens. Great staff and recommendations.

Yes

Nothing special. Airport hotel for one night's sleep and making a flight connection the next day.

I was incredibly impressed by the customer service I witnessed from Paola Cordero. A guest was being extremely rude and disrespectful, yet Paola remained calm and composed. She listened to his complaints and offered her assistance without raising her voice, even when he was uncooperative. Her level-headedness was truly remarkable. The entire team at the Comfort Inn deserves praise for their excellent service. I will absolutely stay here again and highly recommend this hotel to others.

Great pool area breakfast only lasts until 9 AM. It needs to go till 10 AM. The only negative thing was that TV service is not very good. You can’t even get local TV stations to watch football on Sundays because they don’t offer that channel with their service. That’s pretty poor. And when I asked two different people to help me find what I was looking for I got two different answers and was basically dismissed.

Internet was slow

Rooms are clean staff is amazing makes me feel safe and at hme

Rooms were nice and clean. Staff was helpful and courteous.

The bathroom door was damaged, like someone tried to breaking into it. Broken tiles in the bathroom. The TV in our room was not working. Will not come back…I would like a refund.

The breakfast was average.

Be aware that if your here for a cruise the next day they have little transportation to the docks. I know website says they do but be prepared to get an Uber or Lyft. There is No restaurant on property. We ordered delivery that took an hour. Breakfast is standard high carb waffles, etc. Overall was not worth the price we paid as there was no restaurant and we had no transportation to the cruise ship and had to buy our own. There are better deals in the area that do include those amenities. Also be aware if you're coming here the lobby is on the second floor not the first floor. Overall I would not stay at this property again for various reasons.

Very nicely kept hotel very close to airport. Breakfast was nice and shuttle to the airport a major plus!

Very convenient.

Clean

Clean comfortable and friendly.

Clean facilities.

Horrible

Great hotel only issue is coffee tasted like water

The Hotel

Buena atención

Clean room. Close to cruise port.

Clean roo4

Clean and staff was great

Great room and stay, good breakfast. Good location, very clean

The hotel was good not in a location for a lot of restaurants to eat at if that’s important to you. The bar that was recommended was very good. One thing I would mention is the shuttle bus from the airport to the hotel only runs once every hour we did have to wait a good hour as we just missed the bus. Had we of know we needed to be on the same level as departing flights by 5 or 8 we could have made it on time. Would definitely use this hotel again!

We had an early morning flight & arrived at the hotel before noon. We were able to check in early, which was a huge asset as we did not have to worry about stowing luggage in a lobby. The front desk staff were friendly and helpful.

2. At least give guest a bottle of water in the room. 3. Extend breakfast to 10am, most guests are tired and exhausted after their flight and the 9am cut off for breakfast is not convenient. 4. Improve the wifi in rooms, reception is terrible. It was on and off so makes it extremely difficult to work.

Room was okay but the free shuttle to the port was why I gave the rating. Wound up taking a taxi due to the driver of the bus not being able to be located. How can a driver of public transportation not be in contact with the person at a location organizing the transportation? This went on for over a hour. Not sure if the bus ever showed up due to getting a taxi to transport us to the cruise port. Very poor communication from the guy at the hotel organizing the transportation.

Fine

Room freezing cold… no way to turn air up, down or off!! Tried to call front desk.. phone also didn’t work. Was plugged in. Wouldn’t recommend. There’s several others that are similar price that are nicer tbh.

Super comfortable beds. Thumb up for the cleaning

Very close to airport. Felt very safe.

Room and view was great.

Horrible WiFi

Clean room and pleasant staff

This was my second time staying at this hotel and it was simply amazing once again. The room was spacious, super clean, and very comfortable. The pool area is beautiful and perfect for relaxing. They also offer a free shuttle to the airport and port, which is super convenient. Overall, another great stay and I would definitely come back!

However, we had to wait an hour to get a shuttle from the airport .

The ease of check in.

Great quick stay before our flight

Good stay - the shuttle was not so good - long wait - and we were told nothing available to the port - until we had already booked an Uber

Room was fresh and clean.. nice stay

Everything was great

The hotel was convenient to the airport. Check in and check out was easy. Shuttle service was great.

Staff

Very welcoming staff. Clean and spacious. Will be back 😁

great shuttle. nice front desk breakfast til 9

Great service breakfast was a 10/10

Overall good experience staying at this property

Love the place location food and atmosphere. Great customer service

Great room, very clean

Spotless. However the AC is an auto at all time.

Breakfast was horrible. Couldn't eat the pork option. Couldn't get a bagel or peanut butter. These are usually my options when no turkey products.

Clean room great breakfast l

Room was great and felt clean- con that we didn’t have a microwave in our room but there was one in the lobby. Some staff was great. Breakfast is a little limited and is only 6-9am and staff can be stingy with bringing out more breakfast items by 8:40. Not too far from downtown by car.

Room was clean. Waited over an hour for the hotel shuttle. Got there in the evening and lost the opportunity for a shuttle to the port in the morning. Breakfast was a good spread, just very very busy.

Breakfast is alright. The vending machine needs to be restocked. There is no water bottle left in the vending machine on my floor. I had to get water from the lobby. The front desk service can be more customer-oriented ( attentive attitude). The restaurant flies all over the floor near the door.

Clean rooms, minimal but workable breakfast, large reception seating area which is a huge plus if your flight is a bit later, convenient location

Was good

We arrived at the hotel at 9 am they was able to give us an early check in & breakfast very acommendable everything was clean & nice

Excellent service

Great service but shuttle service timing was a bit off.

Great hotel for the money and location. Breakfast was ok. Room and lobby were both very well appointed. Appreciated the free shuttle from the airport and shuttle to the cruise port. Definitely recommend

Clean rooms

Our vehicle was broken into parked right in front of the hotel. They broke a window and took our entire center dash piece with stereo, navigation, heat and AC controls. The staff seemed unsurprised and not very helpful. General manager was out of town and apparently that's the only person that can release camera footage to the police. After reading previous reviews, another vehicle was broken into just 5 days before. Apparently this is a reoccurring event AND you pay for parking in an unmonitored parking lot which they failed to mention. Not safe for vehicles!

Clean room and great staff

Mediocre and phone in the room was dead

Very nice

Clean rooms and extremely kind staff!

Long line for breakfast and less options

Everything as expected but please not that, even though available, parking requires extra payments, and it's not cheap.

Aldo unknowingly to us whdn they have rain/thunderstorms in the area the TV looses signal. So we had no TV for half the time we were there for the two night stay.

We waited for 56 minutes for the shuttle to come and take us to the airport. One drove past us went the back, got out and start talking to his peers. Mind you, both shuttles were parked in the back. After I called the hotel, he drove fast past us and left. I called back, was told he was going to come back, we waited 15-20 more minutes. The shower pressure is horrible! Initially the room only had 2 sets of towels. We asked for more and the night attendant got an attitude acting as if we wanted to steal the towels because he didn’t give us any saying they needed to wash more. He didn’t send any up afterwards, stating they wouldn’t be ready until the morning. We had to request towels the next morning. The television continued to go in and out of being dark or working due to lost of signal. The ironing board wouldn’t remain standing. The exhaust fan and shower light doesn’t work in the bathroom. Breakfast was lackluster, need more options. Please put slip resistant strips in the tub. There was almost an accident in the shower. We had to use a towel to prevent others from slipping.

The gym was also disappointing, no weights or weighing machine. Just some treadmills and ellipticals.

We had a wonderful night's stay before boarding our cruise. The room was spacious and clean and the beds were comfortable. The sitting area was lovely and great for meeting up outside of the room. Customer service was outstanding. I unknowingly left something important behind and it was mailed to me. I would definitely stay again.

Shuttle wasn’t operating at the time advertised, missed my flight due to the front desk stating the shuttle was “almost there” numerous times.

Super friendly and helpful staff. Without hesitation they accommodated a couple of request including early check in. The hotel appears to be new and very clean. Highly recommended

This hotel room was very nice and comfortable. I enjoyed the inhouse breakfast as well. I don't think the room phone was connected during the whole trip, but I still manage to reach the front desk. Clean environment and staff communicated well.

The staff are not professional

Clean lobby and rooms. Free shuttle to airport and cruise terminal. Extended parking available.

Clean rooms, Substantial breakfast. Very close to MIA airport.

Its not that good or bad Hotel. Service was lacking in kindness and breakfast was no the best.

Everything was wonderful

Nice

The staff were friendly, helpful and amazing! Good and convenient shuttle service to and from the airport. Only drawback was that you have to call the hotel to arrange from the shuttle pick up airport and when you don't have international minutes can be a hassle but it worked out. Going back was smooth and straight forward.

Very Clean

I only stay one night but that short amount of time was a really good experience. Clean, friendly and helpful staff. And only 8 minutes from the airport! Definitely recommend this place.

Good place to stay for those turn around trips. Clean, friendly and very affordable

Wifi crap, ride to the ship terminal was only twice a day once in the morning once in the afternoon. No good for us.

Nice place to overnight. Breakfast could be better.

Clean and nice

The bathroom ceiling was falling and we complained about the water not getting hot at night and the ceiling in the bathroom and they said they didn’t have any other room to switch us to. We asked the cleaning staff to please clean our room and she didn’t so we left a day earlier

Good

Cómodo y buena ubicación

Nice clean hotel, quiet even though near the airport, cruise shuttle was very convenient

Ju

good room no problems

Nice room, staff, and breakfast

Only stayed here for one night. The room was very clean and the bed was very comfortable. Breakfast was very subpar. We used the airport shuttle, which was free and tips are expected. The shuttle ran on the hour every hour, and it was filled to capacity, but it got us there on time and at our gate. Parking was free for the night and we paid to park for an extended stay while we were gone on an international flight. I would definitely stay here again for an overnight before flying out.

Clean rooms

Good

The room was super clean…the shuttle service was a plus from the airport and to the terminal.

Staff was great room could be a little more upkept remodeled

I had a great stay

The room was clean, and the staff were super nice! We were catching a cruise, and it was very easy to navigate their airport pickup and cruise drop off.

Clean room, confort and good breakfast.

Room was fine. There was no bottle water on the property, I had to walk 2 blocks to a gas station and back at 11:09pm. This is unacceptable!!!

The airport shuttle was on time. Just to note, the shuttle runs every hour

Amazing accommodating staff

Everything about this hotel is generally good, except for the airport shuttle, which unfortunately falls flat. The shuttle driver comes across as very rude and unprofessional.

Airport and port shuttle were great!

Amazing stay. One of best hotels I’ve had in a while. My new favorite hotel in Miami for work. Manager and young girl up front with the new highlights were amazing. Can’t wait to come back!

Clean room, fair breakfast, and friendly staff. Also have a complimentary airport and cruise shuttle van. Would definitely stay again!

Representative at guest services was efficient, friendly and able to answer all of our questions. Room was clean and tidy. Breakfast had a lot of options (yogurt, fresh fruit, waffles, donuts, muffins, sausage, eggs, oatmeal, juice, tea, and coffee). I love the easy shuttle from the airport and a shuttle to the cruise port. Great amenities.

I asked for a room that is not connecting to other a

Thought the food in the restaurant was expensive and not great for dinner

Very rude staff at the breakfast.

We then get to the hotel and asked if there was anyway we could possibly get a room early so we could put the baby down for a nap. Was informed yes the first room available would be ours. Well 3 1/2 hours later we finally got a room. Upon asking a few times we were informed that they cleaned the rooms but had to wait for the bedding to dry to make the beds. I commented that you only have one set of sheets per bed and was informed that that was correct. We finally ended up talking to the Manager and she rushed to get us a room. To say the least that was my first and last stay at a Comfort Inn or Comfort Inn and suits. Not a way we wanted to end our vacation especially when we received excellent Customer Service on our Cruise.

Like the ease of having a shuttle from the airport and then to the port for a cruise.

Staff was very helpful at check-in

Was convenient for intended purpose of trip to Miami.

Great service. Everything was clean and nice.

Yes, the transport to airport and the complimentary breakfast stood out.

Todo excelente

cruise. Be careful, the pool deck is very slick, even when walking. Multiple falls and almost falls by kids and adults.

Everything else was just like a typical inn, but the breakfast that morning was disappointing. The waffles had a sour taste, and none of us were able to eat them. We told the staff about it, but we’re not sure if anything was changed afterward.

There was also a constant sound of water running from the toilet. Overall, it was just an average inn.

The room was clean I just wish they would improve on the variety of breakfast, stayed there for six nights and the breakfast was the same, other than that the hotel was a 10/10, we could walk McDonalds and subway.

Ended up having to uber because Shuttle system to cruise terminal was crowded and overbooked. Even though we made reservations for a certain time, they let just anyone get on and caused several to be late. Very unorganized and no communication about what was happening.

All good

Everything is clean. Good breakfast and great attention.

Hotel was rather run down.

Good service

Location was convenient and staff were helpful

staff is rude and the hotel and the room smell stale

Everything was great from the check in to the check out. Excellent value for the price.

Clean room,Service Excellent.

Towels and the tub didn’t drain properly!

Very friendly, clean room

Clean and convenient

One night stay before cruise. Provided transportation from airport and to cruise line the following day.

very clean hotel and staff were friendly.

Good

everything was perfect

comfortable, convenient with airport and cruise shuttles, nice pool area, good breakfast, need better housekeeping - dirty floors with lots of hair

All staff was

Check in staff in 11/19/25 provided helpful info. Room was basic but had everything needed, nice bathroom.

El desayuno es un engaño. Muy mezquino. Lo demás está todo muy bien

The room was exceptional everything was perfect

Clean room, pleasant staff

Great quick stay!! Shuttle to the airport and breakfast are helpful

Muy bueno….!!!!

Airport shuttle was great and the shuttle from the port to the airport was a plus.

Very clean hotel, the staff were all very sweet and accommodating. Love that they offer a shuttle to the cruise port and the breakfast was just right before out departure. 10/10!

Yes, everything was great

We had a large leak develop over night and had to shower with water dripping on us from it. When we notified the front desk they really did not seem to care. They only said, ok, we will let maintenance know. I showed them photos of the leak and the falling ceiling as well.

The airport shuttle was fine but because our flight was a later arrival, we were unable to book the cruise shuttle which was one of the reasons I booked this hotel.

Great location and love the transportation

breakfast menu limited and not very fresh. Airport shuttle was hard to find. We had to call the hotel and ask where pick up was and it took and hour.

The conditions are ok.

All great

The hotel staff were helpful and the room was very comfortable

No internet

Good for one night

Clean room, good shower

The breakfast was terrible. For someone who has a food allergy, eggs are always my go to. They were not even edible, and there wasn’t any hard boiled eggs for a backup protein. Postitives: The staff is very friendly. There is free shuttle service to the port. The hotel is very clean and their in-house store has a good variety of snacks and drinks. It is located close to a couple of convenience stores. Lots of food delivery options.

Staff was extremely helpful room was very clean. Had issues with the internet signal on my room.

Room was great, people friendly weird $2 incidental charge

Clean room

Staff could be a little more helpful

Breakfast was okay. Rooms were mediocre. There were cockroaches found. Staff was truly outstanding and went above and beyond to help. Front desk staff here is amazing

Stay was fine. The only issue was that the alarm clock didn’t work in our room. The front desk doesn’t do wake up calls.

Live (and dead) Cockroach in room!

Yes the room was clean and staff was great

Extremely nice and friendly. Room was clean

Very clean & comfortable beds!

Clean room and great staff

Well, it’s a little downscale, plus there was hair in the shower! They did have Perrier in the shop, though.

Because of the bad experience at the airport shuttle, we chose to not use the cruise shuttle.

It was ok but I think they should have bacon

Nice

Stay here in September and it was good so I repeated and all went well.

The hotel is about 1 mile from MIA and advertises “Free Airport Shuttle”. But what they don’t tell you is that it only runs once per HOUR. Therefore long wait for a crowded van. As an airline crew member, I’ve stayed at hundreds of airport hotels. Most run every 20 minutes, a few every half hour, never seen such poor service.

It was very clean and exceeded our expectations. The staff were very friendly and accommodating and breakfast was delicious

staff was great. Although room wasn’t ready they were able to store our luggage. received a call when room was available. Room was very clean and breakfast was more than adequate. also the shuttle driver to the airport was very professional.

Clean rooms. Friendly staff

room was comfy, shuttle was so easy-

Friendly staff, gre4t location

Great place to stay b4 the cruise! Excellent front desk! Excellent driver to and from airport and cruise port! Was there with 10 ladies first week and went back 6 days later to stay because of the great rooms and service!!!!

Everything is fine

Airport shuttle

The overall property and services offered were great. Our original room had mold in the ceiling which triggered our sinuses. No widows that can be opened in the rooms, AC and vents in the room were dirty.

The room was clean and staff were helpful.

Five star stuff was amazing pool was clean area was nice

Breakfast was fine but it's your basic food. Clean setup though, and always appreciate a free breakfast.

Nice place and clean

Very clean room. Staff was nice. Definitely would stay again. I had a studio suite room.

Clean hotel, good breakfast, friendly staff

We stayed at Comfort inn and suites for 3 nights. The staff was very warm and welcoming. Our rooms were clean and smell so clean. The breakfast has limited options even though it says full breakfast. The shuttle moves on time always. I wouldnt mind returning though

Breakfast was standard

I really enjoyed our stay after landing in Miami.

The hotel was very clean and nice. The breakfast ok. There was an employee that was standing by the food and was very creepy. He used his hands to wipe down syrup. That was gross. The room and pool area very nice