Comfort Inn & Suites Moreno Valley near March Air Reserve Base
About Comfort Inn & Suites Moreno Valley near March Air Reserve Base
The Comfort Inn hotel is located off State Route 60, halfway between Los Angeles and Palm Springs, and halfway between San Diego and Palm Springs. Hotel is close to Lake Perris State Recreation Area, the Moreno Valley Mall, March Air Reserve Base, the University of California, Riverside and the University of Redlands. The LA-Ontario International Airport is 25 miles away. The hotel is about one hour from Palm Springs and Disneyland. The hotel is also near mountains and a casino. There are a variety of restaurants within walking distance. Guests of this hotel will enjoy amenities like: Free newspaper, Free local calls, Free high-speed Internet access and Meeting room. Your Morning Breakfast is full of hot options, making breakfast at the Comfort Inn the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors. Guests will also enjoy the outdoor pool and hot tub. Business travelers will appreciate conveniences like the business center and access to copy and fax services. All guest rooms include refrigerators, microwaves, hair dryers, irons, ironing boards, coffee makers and satellite television. One bedroom suites feature wet bars, living rooms, two televisions, sofa sleepers and desks. Some suites feature private balconies. Nonsmoking rooms can be requested. Guest laundry facilities are located on the property. Pets are welcome with a small nightly fee.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
Guests generally appreciate the friendly staff and clean rooms, but have concerns about the property's maintenance and cleanliness issues in certain areas. Some guests have experienced inconveniences such as power outages and water shut-offs, and some have expressed dissatisfaction with the breakfast offerings.
- Friendly staff
- Clean rooms
- Maintenance and cleanliness issues
- Inconveniences such as power outages and water shut-offs
- 2/5
AC is the room was just not cooling the room at all
- 5/5
The room was very clean and spacious definitely recommend
- 0.5/5
Ghetto and when I got to the hotel I thought i rented a hotel not a motel ! When I showed up to my room the restroom was dirty and I was disappointed I called for them to clean it and no one ever showed up. If you like motels then this is the place if you want to find a nice place don’t rent here It was ghetto and dirty
- 3/5
Breakfast was good, rug in room looked and felt dirty.
- 3/5
The room wasn’t clean when we got there. While the bedding was clean and made up, the floors had crumbs from previous occupants and the carpet had several large stains on it. The breakfast was not great (powder eggs and microwave bacon). The photos online are quite deceiving. The hotel is run down and we didn’t feel comfortable utilizing the amenities. I would not stay here again.
- 2/5
Breakfast & location The room was small, it felt crowded. The ac fan made noise all night when the ac would shut off. It smelled like if the carpet was damp. It felt humid in the room. It was cooler outside. The parking area is small, there was ppl in the parking lot getting high on weed the smell gave me a headache. The money we paid wasn't worth it, Comfort Inn is suppose to be a nice place we have stayed at other Comfort Inn hotels that were very nice, huge parking more than one elevator. Your property looks old, needs remodeling, we will not be returning.
- 2/5
Relatively affordable. You couldn’t pay me to stay again. The internet doesn’t work. The rooms smell like musty marijuana. I finally got a clean one and then the neighbors come out to the porch smoking weed. Cigarettes, crack, cigars, weed, meth - I just don’t want to be breathing that stuff in - weird, huh? Customer Dis-service The evening attendant, Eileen, at the front desk had the maturity of a toddler (not sure she was of legal age to work). She also had the customer service skills of a toddler’s dirty diaper. Shame on management to hire somebody so entitled, so immature, antagonistic, arrogant and narcissistic that they clearly don’t believe in customer service. Said attendant was caught refusing to pick up the phone when 3rd party reservations attempted to call this property to resolve a booking discrepancy. The said toddler attendant then stated that I had no right to come in there and tell her to do her job (pick up the phone) and then declared on behalf of the property that I was no longer welcome at the property. Never again. Because the poor judgement of management is reflected in the immature, entitled, arrogant, contemptuous and narcissistic incompetence of their customer dis-service toddler, Eileen. Poor judgement and poor decisions = bad business and bad business has consequences.
- 1/5
Room at check in was not clean. Moved us to another room where floors had not been cleaned and there was hair all over the floor in the bathroom. Front desk stated pool closed at 9 pm and when it was clearly past that time I had mentioned to him the noise and loud music as well as smoking outside by the pool he made a very inappropriate comment.
- 4/5
avarage
- 4/5
We checked in around 10pm and the service was prompt, polite and brief. From the lobby you can see a wide range of surveillance around the parking area. That actually gave me piece of mind since this part of Moreno Valley is a little sketchy. The room was spacious, clean and equipped with all the travel essentials. The best features are the large in-shower shampoo/conditioner and the bedside reading lamps. AM breakfast was pretty good: hot coffee, juices, bagels, bacon eggs and waffles. The attendant did a good job of keeping things stocked as well. Overall, it was a nice comfy overnight stay and a good value for the price.
- 4/5
The breakfasts was decent
- 5/5
We had a wonderful stay at Mountain Meadows Cabins. The property was very clean, well-maintained, and easy to find, which made check-in and arrival stress-free. The cabin had great amenities and everything we needed for a comfortable stay. One of the highlights was the beautiful property itself—our dogs absolutely loved exploring and walking around the grounds. We would definitely stay here again and highly recommend it to anyone looking for a relaxing getaway.
- 2/5
I stayed at the Comfort Inn; for the price I paid, I was expecting a little bit better customer service and cleanliness. The room smelled like smoke. I asked for a non-smoking room overall disappointed customer. I will never stay there again, the employee by the name of Josh had bad customer service and was unwilling to help. My husband was very sick and needed assistant young man was rude. I paid $197 to stay in a dump. Even the water was five dollars a bottle one of the reasons I’m giving it two stars when I went back to check in customer service was a little bit better. He was a different young man.
- 5/5
Great stay!
- 5/5
It's home 🏡 away from home 🏡 I'm going to go back there again!
- 4/5
Great service
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Very clean ! Great Breakfast! Very quiet and safe !
- 0.5/5
Nothing at all There is nothing to like about this property nor how they conduct business.
- 5/5
Our experience here has been amazing, shoutout to the staff, housekeepers, groundsman, everyone involved in keeping the place a great place to rest. 100% staying again
- 5/5
Exceptional
- 5/5
Friendly helpful staff, breakfast was delicious, pool and hot tub were beautifully relaxing and private. My shower had a bit of deteriorating on its ceiling but other than that. I loved it. Would love to come back again
- 5/5
The stay was comfy, the room was clean and bright, the black out curtains do their job well!! :) breakfast is great there is a lot of variety, i love the hot breakfast, folded eggs with cheese and sausage links is my favorite. House keeping is very professional and so friendly, they are quick too. The parking lot sometimes gets messy but staff are quick to clean up and make it comfortable again. Overall our stay had been great.
- 3.5/5
Good
- 1/5
I like how fast my deposit was returned. There was black mold on the ceiling in the shower.There were people blasting music in the parking lot and kids running up and down the stairs and in the hallways .
- 5/5
Clean Playground too close
- 5/5
Clean Playground too close
- 4.5/5
Superb
- 5/5
Exceptional
- 5/5
Exceptional
- 2/5
The property was very wore down and linen and carpet look very dirty
- 4.5/5
Superb
- 5/5
Exceptional
- 4/5
Very good
- 5/5
Exceptional
- 3.5/5
Good
- 5/5
Good place and very nice workers
- 2/5
I liked the location as it was almost directly off the freeway. Although I did not use it, a hot tub was nice to have. Absolutely horrid parking if you’re returning late at night and hotel is full. Had to park inbetween storage containers in a sketchy part of the street. Room had many damages like a hole in the bathroom door.
- 5/5
The breakfast is awesome! I highly recommend this hotel I give it five 🌟
- 5/5
Good
- 2/5
All was well if it weren't for guest 3 doors down fighting, cursing and slamming their door for the two days I stayed here. This made the stay very uncomfortable. On top of that, there was no phone in my room to contact the office. At the rate I rented, the stay wasn't worth it.
- 3/5
Staff was horrible room was dirty especially bathroom floor towels are old and I used the towel for the bathroom floor and towel got dirty because of the floor getting wet and towel became dirty so they kept my $100 deposit I can't see it was my fault due to bathroom floor was dirty and I needed to wipe water up cause water gets every where when you shower .So they kept all the deposit for that ! That happens to many people that stays at that hotel they have undocument workers there it's a decent area it's just the Manager and staff that run that hotel for 1 towel that became dirty because of bathroom dirty floor they kept my $100 dollars and towels only cost $7.99 at stores it sad how there able to do that I clean the room before I left better then what it was .so be careful don't expect to get your deposit back they do it to everybody
- 5/5
Very nice room , clean all around ,
- 5/5
I didn't get a chance to catch breakfast but I did feel safe parking my vehicle in the lot.
- 5/5
It’s a very nice place to stay in
- 5/5
The staff are very nice room service are great breakfast excellent and an owner is very very nice. I love it here.nice
- 3/5
Room keys would not work
- 5/5
Breakfast was great. Old socks from previous guest was left around.
- 5/5
Thank you really great experience In addition the property was very well clean and nice environment
- 5/5
Very clean and nice stay and great price. Everyone was very nice
- 5/5
They service are great
- 5/5
Yes
- 5/5
Breakfast was fresh staff was nice
- 5/5
Clean staff was great
- 5/5
Yes
- 1/5
Disgusting. We booked online for one night. Upon check-in and arrival we entered the room and it reeked of smoke from the moment we stepped in. What kind of smoke I could not tell you. Our parents were also in the same hotel but different floor and had dropped of their belongings earlier. They had mentioned smell of moisture and I did not believe them. After experiencing the heavy smoke, the parking lot with shady individuals, and the front desk's strong emphasis on not smoking in the rooms I realized this is all par for the course. What audacity to emphasize a 'nonsmoking room' as such when it stinks. Either the room needed proper monitoring and airing out, or the hotel has no shame period. This is not a place you want to stay at even for one night let alone work there. We immediately called the front desk and told them we would be checking out and booking elsewhere due to the scent. We received verbal confirmation that a refund would be allowed but that we would have to go through Expedia since that is how we booked. Now the hotel is not budging and has denied a refund. Do not stay here, even for one night. The Ayres hotel was lovely.
- 1/5
The carpet was so dirty that our shoes would stick to it when we walked. The room smelled like cigarette smoke, and the bathroom smelled like cat pee severely. The bathroom smelled so bad I didn’t shower, which was good because there was a pubic hair in the bathtub from the prior person.
- 5/5
Clean room
- 5/5
Loved having parking right in front of my room
- 4/5
Special Thanks to Josh, for having the patience to help me navigate my sons stayed, I was having trouble with my card, n he help me accommodate him as we managed to secure he’s stay. Bringing peace to this last minute mom. I greatly appreciate your help and the managers. Thank you!
- 5/5
It was a very comfortable stay would stay there again
- 5/5
Everything clean, quick, kind.
- 4/5
Staff was wonderful and really friendly but room had glitter hair and false lashes from previous stays.
- 5/5
Good
- 5/5
Good continental breakfast, clean rooms, and friendly staff
- 5/5
Great stay
- 3/5
The Room I stayed smelled too much to cigarettes
- 5/5
Super friendly. Great customer service. Very clean. Great breakfast!
- 5/5
Friendly and professional staff. Very good hotel manager who is very proactive about the property management.
- 3/5
Needs more lighting
- 1/5
Breakfast was good. It was difficult to access the hotel because of the locked gate; had to go around the parking lot maze. The Moana front desk guy was really rude. I was asking for help to check in, but his snappy rude responses and belittling attitude made want to cry. I felt horrible and did not want to do business with him. He seriously needs customer service training. When I went back in, I did not want to talk because the Moana guy was there, so my daughter had to do the transaction with the other gentleman that was there. He was very respectful and really helped us out with our check-in. I would rather not go back to this hotel because of the severly poor customer service I experienced here.
- 5/5
Very attentive staff. Convenient location. Welcoming to dogs.
- 5/5
Parking easy
- 3/5
Bed was not comfortable
- 5/5
good
- 5/5
Very nice
- 5/5
The Aragon Family.
- 5/5
The place was clean And the employees were nice and attentive.
- 3/5
Old and cold.
- 3/5
The pictures shown were very different from what we encountered. The rooms were decent but the hotel layout was interesting. The breakfast room was essentially behind a closed door and there was essentially no lobby either ss one would expect. If we were to stay in the area again, then i would be looking elsewhere
- 5/5
Great
- 5/5
Great property, very clean and staff is friendly. Will definitely stay there again in the future.
- 5/5
Clean room, friendly and professional staff, good amenities.
- 5/5
Great
- 5/5
Great experience.
- 5/5
Everything was fine.
- 4/5
Overall Clean room , but carpet could use a good cleaning. Very Good breakfast. Location was easy to access. Be aware the room door/ hallway is outside. I usually like inside corridors for safety. Most Comfort inns I have stayed in previously had inside access.
- 4/5
Clean room and friendly professional staff.
- 5/5
Clean room
- 5/5
Good and clean
- 1/5
The manager was very rude, put us in a room that wasn’t cleaned or modeled correctly. The light would not turn off all night, and the shower did not work. The manager did not want to work with us
- 3/5
The painting is not yet finished in the bathroom, the door doesn’t close unless you squeeze out of the way of the door in the bathroom. The door frame is almost coming off. But the people were very courteous
- 4/5
Love the hotel beds are not comfortable at all
- 4/5
Nice staff and clean room
- 3/5
I only stayed 1 night of the three I paid for. There was no elevator, did not feel safe. The lobby was in a different building than the rooms. Was not what I expected, stayed at the same chain in Mississippi and it was so much nicer! Was disappointed!
- 4/5
Bed was tidy and well made, bathroom was clean with the set up being today
- 4/5
Parking not so safe but well lit
- 5/5
The room was clean and the staff were very accommodating.
- 5/5
The room was clean. The staff was nice. They had the best continental breakfast. The surrounding area was surprisingly quiet. I enjoyed this stay very much.
- 5/5
They were good on welcoming
- 5/5
Yes
- 4/5
It’s was super clean room nothing looked or felt dirty there was working ac and the bed are comfortable
- 5/5
Best of best
- 3/5
Room was pretty run down. Sink and counter was separating from each other. There were hairs in the tub- we hadn’t used it yet. Bathroom was sooooo small there was barely enough room for kne person to be in there.
- 4/5
Clean and spacious room and bathroom. Front desk staff pleasant
- 5/5
Comfortable stay, with good breakfast options
- 3/5
In the first room assigned, the floor was dirty. I took pictures and showed the desk clerk. She explained that they were stains and in the process of being resolved. This did not look good to this customer, nor was that comforting. I was told the section was the renovated side. I would have to see the unrenovated side!
- 5/5
I had hair on my bathroom sink counter.... Everything else was good to go... The staff were very polite and kind. The young lady in the breakfast room Tues -Thurs was very on point and did a great job. we had great conversation.
- 1/5
The room was dirty the pillow cases smelled like they weren’t even washed. The towels from the restrooms smelled dirty too
- 1/5
The motel was not in the best area or what I was expecting
- 5/5
clean room, convenient and comfortable stay
- 4/5
Clean room
- 5/5
Awesome
- 3/5
Staff helpful, missed breakfast. Parking was easy. All kinds of noise coming from the parking lot, and in the hall for most of the night so it wasnt as restful as the comfortable pillows should be.
- 5/5
Great greeting
- 4/5
Didn't have breakfast so can't raiting
- 5/5
Convenient location. The office staff at check in was very friendly and helpful. I will stay there again.
- 5/5
Excellent
- 1/5
bed bugs
- 5/5
Love the place very nice location
- 5/5
Love this place very friendly
- 5/5
Clean room, quiet mattresses, convenient parking
- 3/5
Bugs in room, used cleaning supplies left in room, mold growing on ceiling in bathroom.
- 5/5
very clean rooms
- 5/5
Room was excellent, accessible and parking right in front was the best.
- 5/5
I did not use the hot tub, room was clean did need to ask for more toilet paper, and the AC did have a bad smell.
- 5/5
Clean, decent breakfast, ok pool, surprisingly nice room. Refused to give refund 20 min after booking, which i thought was unreasonable.
- 5/5
The room was clean. The hot tub was great. The breakfast was amazing.
- 2/5
Bathroom was dirty bathtub. It was hot rooms were really old and nasty. Nothing like the pictures.
- 5/5
Was a very good experience staying in this hotel everything worked as it should be
- 5/5
Everything was nice and pleasant
- 4/5
Very convenient to UCR. Clean and good location to Moreno Vallet
- 5/5
Ok for it’s price
- 1/5
Pool has mold, hair, and random things on the water. Hot tub is the same as the pool, but more moldy. Entrance door gets stuck to close and bathroom. Comfort blanket for the bed had blood stains and candy.
- 5/5
😊
- 5/5
I appreciated being able to check in late. After being out, all I wanted was a shower and bed. It was great.
- 4/5
Good place
- 5/5
Good breakfast, nice employees , rooms are comfortable and fresh, the price is good.
- 5/5
Excellent staff, delicious breakfast
- 4/5
We decided to stay at this hotel for one night. We were in town for a memorial and trying get a decent hotel is hard because you dont know the condition and the price can be over kill. I wasnt too sure we should stay because I wasnt thrilled about the photos being advertised. Once we got the room i was proven wrong. The staff was friendly and they had great breakfast. My waffle was yummy. The bacon taste like plastic, but still enjoyable. It was humid outside, so the air condition blew smoothly and we were able to check in early. The one thing my husband disagreed with was the bed was a little gard and the iron was mediorce. I would stay here again.
- 4/5
The air works great bed was comfy and pool available!! Great stay!!
- 5/5
It was the perfect amount of space for the kids and I while we were in town. Even our dog like it. Its an old hotel but have been well taken care of and modenized. I was surprised that our room had a little kitchen sink area. It really made a huge difference having that. Ill deffinitely stay here again when I visit.
- 5/5
Good place to stay
- 5/5
It was good!
- 1/5
Ghetto!!
- 5/5
Amazing
- 5/5
Room was clean. Jacuzzi was nice. Check in was easy.
- 5/5
of my late arrival at 3:30am and they were very accommodating and waited for me to check in at that time. Which I appreciated. I felt this was a great way to show they cared about me as a client. Has a breakfast bar. Room was clean, bed was soft and comfortable with lots of fluffy pillows, sheets smelled and appeared clean, lots of towels in the bathroom available. On the down side: Facility and rooms need an upgrade . Room appears run down. Room fotos did not represent what room really looked like. Overall happy with experience and hotel served it’s purpose.
- 4/5
Was quiet, even with construction on going.
- 5/5
Manager took care to provide excellent customer service from room location to breakfast amenities. Comfort Inn & Suites gave us a first class stay. The room was remodeled clean and well equipped with microwave, refrigerator, coffee pot and even an ironing board. The bed was very comfortable and gave us a very restful night's sleep. Highest recommendation for this property.
- 2/5
Our second-floor room had no window screen, which is not only uncomfortable but also a potential safety issue. The window opened fully, which to my understanding is a safety violation — especially on higher floors. Even more concerning, the door didn’t lock from the inside, leaving us feeling unsafe the entire time. To top it off, we noticed the elevator inspection certificate was expired, which raises serious concerns about maintenance and safety standards in the building. To be fair, I understand that I could have complained or requested a room change — but I was in town for a family emergency and didn’t have the time or energy to deal with these issues while managing more urgent matters. . This hotel needs to be much more transparent about its amenities and take guest safety more seriously. Definitely won’t be staying here again or recommending it to others.
- 5/5
Driving through needed a place to rest, everything worked great except for the Television
- 3/5
We were there during the new painting of oustide builidings so parking was not great by our room due to construction bins, but otherwise everything was great!
- 5/5
It Was A Wonderful Stay My Kids Felt Safe. The Staff Is Really Helpful And Understandable Definitely Going Back Favorite Place To Book Rooms
- 4/5
Yes I was very dissatisfied The rooms were disgusting The sheets were yellow The carpet had cigarette burn stains all throughout the room and the smell was awful
- 1/5
The rooms look nothing like the pictures on the website they are so dirty and old, the doors are broken and with paint missing, carpet is so dirty...I wound never stay here again so make yourself a favor and stay away from this place. Staff is nice but the place is a joke.
- 5/5
The suite was awesome
- 4/5
Front desk staff was friendly
- 1/5
This property was not as pictured. I took one step out of my car and got right back in and left. Not anyplace I’d ever stay with my family. 3 men walking out of a room and a cloud of smoke follows them… no thank you. Not my cup of tea but may be someone else’s.
- 5/5
good
- 4/5
Very accomodating staff and great customer service. Comfortable beds. Awesome water presssure in shower.
- 5/5
Grid stay straight to the point great room, remodeled you get more for what you pay for over at this hotel nice stuff didn’t have any problems pretty quiet just the area around is kind of rough but other than that no problems and parking is kind of tight
- 5/5
Great stay thank you for the stay!
- 5/5
Great place thank you so much for the great stay!
- 5/5
I checked into Comfort Inn & Suites in Moreno Valley expecting a bed, maybe a waffle in the morning. What I got? A minor life reset. Room 224 wasn’t just a place to crash — it was a soft, glowing pause button on life. The AC sang a lullaby only the tired soul could hear. The bed? Like falling into a whispered secret between clouds. I laid there, wrapped in linens that felt like someone ironed them with kindness, and for a brief moment, all the noise of the world? Gone. The lighting was next-level — not hospital bright, not moody dim, just that perfect “I’ve got my life together” glow. And the shower pressure? Honestly, better than my therapist. I left that bathroom one loofah swirl away from enlightenment. The staff? Invisible in the best way — like stagehands in a Broadway show. Everything happened smoothly, quietly, like they already knew what I needed before I asked. But let’s talk about that waffle. Whoever’s in charge of breakfast at Comfort Inn & Suites isn’t just making food — they’re crafting edible joy. I sat in the breakfast nook, fork in hand, eyes closed, and I swear I ascended. That waffle didn’t just hit — it healed. Comfort Inn & Suites in Moreno Valley didn’t just give me a stay. It gave me clarity, comfort, and carbs. Room 224, you mystical little sanctuary, you’ll always be a core memory. Five stars. One renewed guest. And a waffle I’d fight someone for.
- 5/5
Customer services
- 5/5
Staff were very polite and helpful. And the breakfast was excellent.
- 5/5
Nice place
- 4/5
Clean and good breakfast
- 5/5
I love this place
- 5/5
Love this place
- 5/5
One of the cleanest rooms I have stayed in at an affordable price. I will be back guaranteed.
- 5/5
It was a fine stay
- 5/5
Excellent service
- 5/5
GREAT STAFF, GREAT ROOM, PLENTY OF PLUGS, EVERYTHING IN THE RIGHT PLACE, DECENT HOT BREAKFAST, GOOD LOCATION, LOTS OF DINING OPTIONS. WILL BOOK AGAIN.
- 1/5
This place is very old and not in a great place. Bathroom was disgustingly old.
- 4/5
Everything was easy the staff was very polite and knowledgeable
- 5/5
It was cool and suite was big
- 5/5
Very nice room for the price. Very safe location
- 5/5
My nephew has been homeless for a few weeks,his sis had a birthday party and he needed somewhere to clean up.I rented him the room for the weekend,his sis came to hang out for a while and they had a nice time in a nice room..He was so happy breakfast was available to him,very satisfied customer..
- 4/5
Staff was very friendly and helped me out with key card troubles. Parking is a breeze and the breakfast is a nice plus! Only really used the room to sleep in and the bed was very comfy and pleasant. Nice blackout curtains which is so helpful since I was working night shifts and slept during the day time. Wifi worked fine. Enjoyed my time here!
- 3/5
The first room we were given smelled so bad of weed. The second one smelled clean but wasnt. I have stayed here many times and this was the worst. As we were leaving that was poop in the elevator. The front desk blew it off like it was normal.
- 3/5
I heard the people above me on the 3rd floor walking and their bed squeaking. The carpet is old. The bed is lumpy. Good breakfast.
- 1/5
Wasn’t really a handicapped room as asked for. Was ground level. Extremely slippery tub area. No way a wheelchair or a walker could have been used in the bathroom. Door and toilet almost touches. Back of bathroom door had something nasty l over it. Way too low of a toilet for any normal human let alone a mobility impaired person. Never was made aware of either by hotels website or hotels.com that there was a pet fee everything just said pet friendly. It was $25 additional per dog fee. Also no “per area” like every other hotel we have stayed at. So in addition to the $50 extra pet fee we had to pay an additional $100 as a room deposit. Upon check in and me questioning this fee I was informed she was being nice she could charge me $300. I will not be using this hotel again and will be rethinking ever using Comfort Inn Suite a Choice hotel. Yes we could have complained and left we were dead tired after traveling 10+ hrs and we still had to meet family.
- 3/5
Overall cleanliness was fair. The most horrible smell came from the air conditioning unit once changed from cool to heat. That my husband and I had to open to door to air the smell out of the room. My two small children couldnt bear the smell either. Other than that fair stay
- 4/5
The room was nice and clean.
- 5/5
free breakfast actual bacon and omelets .
- 5/5
Nice bed and clean the bathroom. Friendly front of the desk. Good **9**
- 3/5
Actually they were very rude when I had a problem with my card not working and treated me as if I was attempting to rob them or something like that.
- 5/5
A safe place
- 5/5
Not coo
- 5/5
House keeping was great, super sweet and helpful.
- 5/5
close to my work
- 4/5
It was a decent place.
- 5/5
The outside area was great and the rooms were clean.
- 1/5
Room had urine smell as room was given to us with wet carpet
- 5/5
Nice location near downtown
- 2/5
The carpet in the room seemed to be old and not well cleaned. The bathroom was very very small. When you enter the bathroom, it was very hard to close the bathroom door unless you tucked yourself between the toilet and counter. They didn’t not offer “privacy please” door hangers.
- 5/5
it was great
- 5/5
Everything was good!
- 4/5
I didn’t have any issues with my stay, everything was clean and the place was quier
- 4/5
bathrooms are too small. you cant get out of shower without having to step over toilet. refridge didnt work and was hot. beds are very hard and pillows need to be replaced because they were all flat.
- 5/5
Lovely
- 5/5
Love it
- 5/5
Love this place
- 5/5
Good stay
- 5/5
Good
- 5/5
Great staff.
- 5/5
Was actually good nice hotel clean and friendly staff (: would recommend !
- 5/5
the stay was good.
- 4/5
Things were good
- 4/5
I was very comfortable. I enjoyed my stay
- 5/5
Clean
- 2/5
sheets were stained and no towels were given prior to checking in. tried to accuse me taking towels when checking out
- 5/5
The front desk employee was great with his customer service i wish i would of got his name but he went above and beyond for me and i appreciated that .
- 5/5
The room was very clean and modern. Not to far from parking, and a shakeys pizza within walking distance. Overall great experience, would stay again.
- 2/5
The hotel did not have enough parking spaces they asked me to park on the street or risk getting towed my neighboring businesses. Also people in the room between me and my kids room where fighting and smoking definitely not a family environment very disappointed the rooms themselves where clean and nice.
- 4/5
The room was quiet and convenient. Great amenities (fridge, microwave, coffee maker, iron). The room was clean- chair and carpet free of stains, bathroom clean and in working order with plenty of fresh towels. The only disappointment was both ice machines were resetting and out of ice when I needed ice water which was understandable due to the temp at 112 degrees. I have stayed at this Comfort Inn location twice before. I plan on returning when I'm in the area.
- 1/5
Horrible
- 5/5
Room was clean and updated. Facility cant help the area but they do a good job for an economical hotel stay
- 1/5
Made reservations, had my confirmation and when I went to check it, they gave my room away.
- 5/5
They were great and vary family friendly.
- 5/5
Love this place
- 2/5
Carpet smells like ashtray event though they tell you nonsmoking room
- 5/5
I enjoyed every aspect of the hotel! Thanks again!
- 4/5
The staff was very helpful
- 1/5
Homeless around property and by cars
- 5/5
-Martin
- 1/5
If I could give this place zero stars I would. I didn’t even end up staying. Upon walking into my room it smelled of cigarettes sooo bad I had to immediately walk out and ask for another room. I was offered a suite which smelled of cigarette smoke as well so we left. I asked for a refund and was denied and still charged for a one night stay. Horrible service I do not recommend this hotel
- 5/5
Staff was very friendly and helpful. No complaints whatsoever about this place.
- 1/5
It was pretty much a motel. My kids did not want to touch anything in the room and for breakfast you were confined to one room and could not leave because they were watching you on camera, if you left the breakfast area they would take your deposit.The pool was dirty the housekeepers went in the room without my permission. Sorry would not stay ever again.
- 5/5
The woman at check in was very friendly and helped find a room that was immediately available. Great customer service! The place is older and although the housekeepers did a great job cleaning the rooms and surrounding areas the hotel needs to be updated which is out of the staffs control. Area is a little run down but overall it did the job. We had a clean place to sleep at a reasonable nightly price. Staff was very attentive and housekeeping did excellent job. I truly hope the management acknowledges the staff for their excellent work! The front desk woman (burgundy hair) and housekeepers went above and beyond! They deserve a raise for sure!
- 4/5
The restroom need to renew
- 3/5
The pictures did not match the experience. Not sure if they were going through a renovation but that’s the only things I could think of. Also, the breakfast was served in a side room that needed to be opened by the staff with limited chairs and tables along with a big sign that said guest couldn’t take the complimentary breakfast back to my room or I’d be charged $25???? WTH! I’ve never experienced this before in my life.
- 4/5
Facilities and staff were great. Breakfast was sad and a 25 dollar fee if you take your food to go is ridiculous.
- 5/5
It was all together a nice stay it would have been nice to been able to check in early but we had to wait in our vehicle for 4 hours for our room to be ready and also our keys kept not working had to keep going to front to get them fixed
- 5/5
It’s was a nice place to stay. Nothing special, but a fair price and friendly staff. The price of snacks and water in the lobby is ridiculously expensive, but it was fine.
- 5/5
Great place to go back
- 3/5
It was a good stay but the bed was so hard and uncomfortable but other then that it was a nice stay
- 3/5
Easy access.
- 4/5
The a/c did not work in our room. We were too hot for most of our stay.
- 4/5
The A/c did not work in the room. We were too hot for most of our stay
- 5/5
Great
- 5/5
Friendly staff. Room was clean. Allows easy cash depoist and nice to receive back at check out without having to waiting for pending holds depoist which can take weeks
- 1/5
Bathroom tub was dirty and seen a bug
- 4/5
It's good for the price