Cambria Hotel Raleigh - Durham Airport

Parking was easy, check in was smooth and easy. Room was clean and comfortable.

Great place to stay

Good

Room was extremely dirty wallpaper peeling, stains on everything. No bed skirt just bare stained box spring. I have only got up and left so quickly in the morning at 1 other hotel. I was so disappointed.

Gross!

I thoroughly enjoyed the breakfast selection provided each morning, which was consistently delicious and a great way to start the day. The overall cleanliness of both the room and the bathroom was impressive, and I was particularly fond of the modern, open-concept shower design that eliminated the need for a cumbersome curtain or door, making the space feel more expansive and upscale. ### Summary of your stay: Overall, I found this to be a very clean and comfortable place to stay, with excellent breakfast options. However, my experience was negatively affected by misleading information about the hotel's proximity to the VA and a lack of professionalism from the front desk staff. ### What didn't you like? Unfortunately, the location's convenience was misrepresented to me, as I had specifically chosen this hotel based on an employee’s claim that it was close to the VA Durham, which proved to be inaccurate. My experience was hindered by the front desk staff, who seemed consistently distracted and not attentive, making it difficult to receive efficient assistance during my stay.

Clean room and good experience

The room was nice but a bit dark even with the lights on, other than that everything was fine.

Excellent hotel stay for the price.

Convenience to airport

Property is fine but needs some work.

I trust what is listed as accommodations and this was not true

Didn't stay for breakfast early flight No entertainment

Overall clean safe environment. Someone above us has very heavy feet, and they were back and forth all night. Room was clean. Area was safe.

Nice and clean

Breakfast had many options! Nice clean room!

Everything was fine.

it was a disappointment from wait time at the airport to the rooms and cleanless, and service

Yo! This building is beautiful outside and in the lobby, very modern and esthetically pleasing. The breakfast was very good. But what makes the hotel special are the staff. The 3 staff I interacted with during my stay on 5/9-5/10 were phenomenal: Dominique, the guy that is from my home area Enfield/Medoc, and the woman on breakfast bar were all respectful, cordial, helpful and great to talk to. They made my stay enjoyable and worthwhile. This building is beautiful outside and in the lobby, very modern and esthetically pleasing. But in our room?!? No. It was dark, the wallpaper was peeling from the walls and held up with clear tape (no lie), had mold spots on the wall, and the bed springs kept making a loud popping noise each time you get on/off as well as being sunk in. I've got pictures! All for $293!

Bed was comfortable Did not specify pool in inoperable, said they did not have enough bedding for the couch bed (which was the only reason we booked this room and had to go purchase some) hot water doesn't exist (just warm), front staff was rude when asking for the bedding and didn't even come around the corner to talk just stayed in her chair with phone off to the side, for the price they charge you would expect more, not a cheap hotel experience.

Excellent staff. Plentiful parking. Breakfast buffet was okay. I’ve had better but at least it was part of room price and not extra. Clean room. 1st floor rooms hallway needs updating: dings and unsightly appearance as if it has been decades since updated. Microwave in my room looks old. Overall, I had a peaceful stay since this was more work related trip and needed quiet time after work.

Good

Bit tired, but very comfortable and as described. Water pressure

Needs upgrading. Upkeep lacking.

It was nice comfortable and clean The pool was closed for maintenance

Great location near rdu

Exceptional!!! It met all my standards!

The ceiling was leaking badly while we were sleeping. And because it was paid through a third party getting compensated for the inconvenience wasn't happening. So if you don't pay through the actual company its really nothing they can do. It wasn't even near check out time when it happened can you imagine how we was feeling. They really gotta do better.

Breakfast was very eh. Nothing labeled so you have to touch everything to see what it is. No staff was there constantly checking, refilling, or cleaning the area. Hotel itself had a lot of cosmetic issues. If they fixed both of these issues this would be five stars easy.

Beautiful property and very well Kept The bed was lumpy and uncomfortable

We stayed one night. No real complaints. It needs a bit of work you can see slight damage on walls but very minor. I would recommend for short stay.

Clean room, very friendly staff

Close to the air port for ease! The price was good rooms were clean! The sink was cracked the shower valve was running and one of the TVs didn’t want to work right

The room was so gross and not as advertised, I didn’t even stay.

I waited over an hour and 15 minutes for the shuttle to the hotel. I had called a few times to check on the status. On my last call I spoke to a different person and she was very helpful and the shuttle arrived shortly after that call. She was also very pleasant during the check-in process

Room was spacious and comfortable.

Parking was easy accommodations were nice comfortable

1. Airport Transfer Shuttle (Arrival) Upon arrival, we called for the hotel shuttle three separate times, yet the shuttle did not arrive for approximately 45 minutes. This caused unnecessary frustration and delay after a long travel day. 2. First Room – Smoke Odor The first room assigned to us smelled so strongly of cigarette smoke that it was uninhabitable. While I do appreciate that staff promptly moved us to another room, this was still a significant inconvenience. 3. Second Room – Smoke via HVAC System The second room also smelled of smoke, though not as strongly. Perhaps it was coming through the HVAC system or from a previous customer who smoked in the room. Regardless, the smoke smell seeped into my CPAP machine and I had to throw away the nose piece as it smelled so strongly of smoke. 4. Non‑Functioning Refrigerator The refrigerator in the room did not work, resulting in spoiled food that we had brought with us. This caused both inconvenience and direct financial loss. 5. Airport Transfer Shuttle (Departure) We signed up for the 5:15 a.m. airport shuttle the following morning and were present at the designated location on time. Despite this, the shuttle left without us. When we reported this to a staff member, the response we received was, “Some days are like that,” which was disappointing and dismissive given the circumstances.

The breakfast was absolutely horrible. The breakfast items were limited and lacked quality. The property overall was great but the breakfast was disappointing.

Good, clean hotel, better than some in the area that I have stayed in. Super convenient to the airport for early flights. I left too early for the breakfast so I have no opinion about that.

Room was very spacious and clean. Staff was very helpful and good with customer service. The building was very well put together and organized. Shuttle ride for us to go to the airport was on time and very polite.

The airport shuttle was very convenient. The driver was courteous and helpful.

The guy working when we checked in was great but the guy this morning was alittle rude when we checked out

Fast check in. Clean room and punctual airport shuttle. Will always use this hotel when I fly out early.

Our room was cold, even though the heat was on. Was switched to another room, where it warmed up slightly but then had the same issue and stayed cold to the point that myself and my kids kept our coats on when going to bed.

The breakfast was good, Please add some vegan and gluten free options to menu. The Airport shuttle was amazing. Great people!

A little further drive from Raleigh than expected

Very warm welcome to check in very clean breakfast room nice environment

Nice staff but the only atm there was out of order and the elevators were dirty. Rooms were comfortable and spacious

Clean

Shuttle driver was great. He was so great i tipped him what it would have cost me and more to get an Uber or Lyft..

torn curtains and overflowing trash can near the 4th floor elevator. Overflowing trash can in the breakfast area. This was only a short time open so I think the trash was left over from the day/s before.

Room was clean and staff really quick and professional.

Booked through expedia and had to choose the no cancellation option because it was 7pm at night for that night when I booked it. I was on an airplane diverted to Raleigh/Durham due to BWI and other Washington area airports being grounded Friday evening and was told we weren't flying out until 7am Saturday morning. There were no rental cars left for 6 people in our family so booked a hotel instead of trying to drive home. A couple hours later and still sitting on the plane, we were told BWI was open again and we would be taking off within the hour (around 9:15). I called the hotel directly asking for a cancellation and explained the situation but was told I had to go through Expedia. I lost service when taking off and contacted Expedia the next day who emailed the hotel asking if they would consider a refund and they would not. Very disappointing that in that situation they would not refund. They already showed a star rating below 8. A little bit of empathy goes a long way.

Shuttle Curtains torn in hall and in room. Room was not Totslly made up - sofa bed was in pieces

Stayed for 4 nights and not once did housekeeping staff tidy up. Mini fridge was broken they didn’t do anything about it. personally i wouldn’t stay again.

Room was cery clean and staff was cery accommodating. I turned on the heat and the smoke detector sounded. The next morning I notified the front desk and they gave me a different room.

Rooms are nice. But they could have been cleaned a little better

Schedule a shuttle and they were 15 minutes late. Otherwise its a five star.

The room stunk, literally. The mattress was completely worn out and I sunk and wiggled all around when I moved. There was a roach in the bathroom when we came in the room key stopped working on the second night, the pool was closed. The breakfast budget

Staff was excellent-

Great room. Clean and spacious. Close to airport. Very comfortable.

This room must be one of the older ones that has not been remodeled, the lights in the bathroom did not work. The wallpaper was peeling off the wall and looked old and moldy. There was no blow dryer in the bathroom and the towels had not been restocked

Updated lobby, outdated rooms. Trash left in room.

Out dated hotel phone did not work very dusty lamp shades was cracked stains on the ceilings and walls curtain shade was ripped the room needed to be updated

Very good

Clean, friendly, reasonable rates and convenient.

The staff was friendly.

Clean great staff Breakfast cookies quiet restful I’ll be back

Friendly staff quick check in

The rooms were excellent. The bed was super comfortable. And the shower was amazing…the shower head produced the perfect stream of water. The breakfast selection was quite good also. Nothing really. You are super close to the airport which means it can get loud when a plane is taking off or landing. But you expect that when you book the place. Didn’t particularly like the pillows though. But that is personal preference.

A bit outdated but not too bad for the price

Clean, friendly staff

The reason my survey seems off is that their website claims to have a bar and restaurant, which it had neither. I chose Cambria for location, price and restaurant. This forced me to find somewhere to eat in a unfamiliar area.

Room was run down. Breakfast was meh. Coffee was cold 2 days in a row. Definitely not an 8.2 rating more of a 6.5

The room was infested with roaches. We let the front desk know that we were flying out of the airport in the morning and would need the shuttle. The attendant never let the shuttle know that we needed it, so it never showed up to pick us up. Do yourself a huge favor and never stay at this hotel or any of its affiliate locations.

Warm cookies, great rooms, friendly staff.

Only was there for 1 night! Definitely need some upgrades room decor is dated and water was brown when first came on so definitely need to check pipes but beds was comfortable! When I checked in staff wasn’t as welcoming but when I checked out different team member was more friendly didn’t get his name but he was nice. It’s definitely in a great area of where I needed to be for a event I was attending

Very close to the airport

Clean room, good price nice staff.

Breakfast was fresh and delicious, our room was good but there was an old smell to the room. The curtains are ripped in the hallway but other than that everything was great. The evening staff was wonderful and I loved the offering of fresh baked cookies and complimentary coffee and tea that's served all day.

Rm 311. No bath towels available at front desk,(room for 5 and only 2 bath towels in room), cockroaches in bathroom, sofa smelled like urine when extended there was urine stains on the mattress area of the sofa.

The executive king suite exceeded our expectations. The only down fall was there weren't any pillows for the pull out couch and when I requested them, I was told they didn't have any. Also, the pull out sofa wasn't made. I found a flat sheet in the closet and made the pull out sofa. A fitted sheet should have been supplied not a flat sheet. Breakfast was supposed to be till 10 am and it was being shut down at 9:35. Otherwise, the hotel exceeded what we expected. Where can I buy some of the pillows you use??? lol

It was clean, beds were soft and comfortable, we didn’t get a chance to eat breakfast because we were flying out early the next morning. Also, a great place to park your vehicle if you’re flying out of RDU, they have shuttle service. Staff was nice.

The first day the room was clean. I did not eat breakfast there no room service and no interact with anyone it’s not welcoming give people a Hello instead of a steer when entering into the building. Other than that, it was OK.

Staff was very helpful

The room was in bad conditions

Love the hotel very comfortable rooms shuttle service very pleasant day

Room to excellent breakfast was excellent shuttle service overall excellent the beds were comfortable. I'm very spacious. Definitely stay again. Next business trip.

Room smelled bad. There was mold in the bathroom. No fan in the bathroom therefore everything became wet from the steam, even the ceiling had water dripping from it. No trash can in living space. Breakfast was awful.

I stayed in a accessible room and the tv didn’t work room very poorly lit bathroom light fixtures missing room did not feel welcoming at all and I’m a choice member please do better

Yes

Perfect clean

Toilet was leaking, floor lamp was leaning to one side , microwave was were it was very hard to use, bird nest of wires hanging down from the wall mounted tv, bed very uncomfortable, wall next to shower coming apart, no charging ports ( not a huge deal but haven’t sen a hotel that didn’t have at least one in years, overall the bathroom was sad, except for small packaged muffins and bagels and waffles the breakfast was inedible. I think you get the drift. Will not use this brand again.

I checked into room 406 and there were a few lady bugs in the window. That was fine. It didn’t bother me. I then went to use the ironing board and found what I thought was a small roach. I killed it and went on about my night thinking maybe it could be an issue because the hotel only had an 88 rating. I left the room and came back that night to find a bug similar to the one I found on the ironing board in my sheet. I then pulled back all of the sheets and found a few more bugs. After looking more into it I found out they were bed bugs and clearly had gotten into multiple places in the room. At 3am I went down to the front desk and requested a new room. The man apologized but didn’t bat an eye at the fact I mentioned bed bugs nor did he ask to see the picture I had taken or even acknowledge that he would let a manager know. I switched rooms for the night and the next morning went to the desk and spoke with a lady. I requested a manager. She told me the manager is upstairs but I can text him and see if he’ll come down. I waited around about 5 minutes. She then told me I can write him a note for him to call you. I was never called. This has been the most disgusting hotel I have ever stayed in. I also forgot to mention that when we were checking in there was another guest standing at the front desk demanding to be checked out because him and his mother found dried semen on the chair in their room. The hotel overall clearly needs to do a better job at cleaning and managers.

good and clean

Front desk is friendly, breakfast was good. But our phone didn’t work, we had 2 towels for 4 people, and the tile was broken off in our bathroom, so those were bummers.

I checked in early to get rest and a hour into my nap. Some woman popped her head into my room and said sorry then closed the door. Worst experience to have some stranger open your hotel room.

Room was clean, looked nice. Hallways are worn. They say they offer airport shuttle, but beware, no shuttle between 11:30pm to 4:00am. I had to take a taxi, although i booked the room and paid for airport parking/shuttle availability. I had also sent many messages to the hotel to remind them mu flight would arrive at 11:40pm. Unfortunately they did not respond.

The hallway smelled like cigarettes. Our room had a lot of little bugs crawling on the furniture. We could hear the people above us. Will not go back.

Very nice hotel

Pillows were tto thick, rest was great

-- staff good

Used airport shuttle easily. Room was spacious and clean. Breakfast very good w a lot of choices.

The staff is fine, it’s just the place was very outdated. The bed that my sister and I slept on felt like there was a hole in the center. The wallpapers were taped down with clear tape, there was a roach in the bathroom. There was enough towels provided for my family and I, we had 5 people and they provided us with a set for 2 people.

Clean room, friendly staff, easy check in and check out. Good parking!

There's a young lady at the front desk who told me that my room was not ready at four p m.And I asked her, what was she going to do about it?She said she could give me a complimentary bottle of water.When that was not acceptable, suddenly my room was ready.In five minutes I don't understand her way of thinking or talking to me. There's no staff to bring towels or extra blankets to the room you have to carry things yourself.I never seen that before. There's no phones.There's no way to contact the front desk.I had to search search on the internet.In order to find the phone number. But I'll still give you a five because it was clean and decent. But the attitude of the young lady at the front desk on friday afternoon was definitely not acceptable to me.I treat people kind and the work that I do.And I expect to get treated the same way when i'm out and the public spending my money.

First of all, the hotel double charged us during our stay and refused to reverse the charges despite calling them three times. Secondly, the first room we stayed in had bugs so we had to switch rooms.

Very friendly professional staff, clean property, spacious rooms, lovely amenities

The room was clean enough. The keurig didn’t work. The phone didn’t work. I wasn’t able to find any info on the restaurant. I wasn’t able to order room service because the phone didn’t work, so I had to uber eats dinner to the room. One light in the bathroom didn’t work. Lampshade by the bed was cracked. Bed was comfortable enough, but I sunk in. Definitely well used.

Great accommodations and staff!!

Stay was fine but hotel is a bit run down. Wall paper was coming off in our rooms on and halls. Needs updating. Breakfast was low on plates and food.

The airport shuttle was great. Room was clean and breakfast was good.

Excellent staff assistance!

Clean room and friendly a

Great staff and driver of airport shuttle.

I stayed 3 days and enjoyed the layout if the room and comfortable beds. The breakfast was included and offered a variety of hot and cold items. The staff was very nice and helpful. The lobby is large and peaceful to have a space for meeting outside your room or hang out.

I enjoyed my stay

Perfect location for an overnight layover.

We picked it for the airport shuttle and it was great on the way to the airport but when we needed to get back to our car after our trip, it took almost 30 minutes for them to get us from the airport

very clean and easy access

The service was okay

It felt old and needed remodeling. I didn’t eat there so I can’t rate the food

Amazing room

We tried 3 different rooms. They all had a problem in them. Ac didnt work, toliet didnt flush, no light blubs.

Property is a bit run down, but the price was good and it was clean and the staff was good.

When we checked in, our room was not ready, and we were told to go to another room for about an hour until our “much better” room was ready. The temporary room was obviously not habitable, given the mold on the wall and the overwhelming smell. We came back down to the lobby, asked if they were aware the condition of the room, and when told “can’t confirm nor deny”, I advised they never put a guest in that room, even for just an hour. Very disappointing part of the trip — disappointing behavior by Choice Hotels.

I had no toilet paper holder in the bathroom..there was only 1 trash can in the room..no outlets to charge my phone on the nightstand. I had major issues with checking in. The smell of Marijuana in the hallway was overwhelming. I have asthma and it was very uncomfortable for me.

I had stayed at Cambria in Chicago two years ago, downtown. I expected this to be at a similar level. It was not. I made complaints about a plumbing issue in bathtub/ shower and requested linens for foldout couch. Neither request was responded to during my 6 night stay. Also the ceiling globe in bathroom fell and shattered unexpectedly barely missing striking me. Soft drink machines were disabled.

This stay was AWFUL!! First off, during check which was approximately at 4:30 pm on 9/23, the clerk behind the counter informed me that he'd have to manually enter my credit card info into the system due to the card reader supposedly "not working". Later on that evening, my bank contacted me about three charges totaling roughly $1,100 were made to my account which I did not make. I'm guessing as the clerk recorded the card info for himself at the time of check in. In addition, the room #102 was absolutely gross. Hair was on the shower walls from the last guest and the whole area had a nasty oder. A cardboard box in a Walmart parking lot would have been an upgrade. Will NEVER stay there again.

Nice room great stay

At check-in there were 2 people complaining their room had mold or smelled like mold. I was worried about what I might find but overall my room was fine. There were stains a bench and the wallpaper was ripped but no mold was found. Overall the property needs updating, the gym temp was set at 80 degrees and was too hot, the pool was closed, breakfast was ok but in my opinion should offer more quantity as they kept running out of things at the busiest time. I would not choose to stay here again.

Nothing horrible

Front desk person was nice. Shower could have had more water pressure.

litter in elevators

Everything was great the staff super the bed super great

Planes flight over the hotel

Quiet and clean, very helpful staff

Good property. Second time staying here. It does need a little refresh but never less a great experience.

Good staff

You’d have a better stay if you bunked up at the YMCA.

Well we had to change room because kid loud running up down hallway but you are excellent because you took care of situation fast with that being said you are excellent will be back an tell people what great hotel you have cleanest is very good thank you

5 min drive to airport

Property is close to the airport. It’s secured and well maintained. Check in was a breeze and the desk clerk was super friendly and helpful.

Second time staying in the 2 Queen Bed Suite with loveseat, chair and second tv. Will be back again when I have an early flight. Clean, comfortable beds and great location next to RDU.

I woke up at 5am to use the bathroom and there were roaches everywhere . I couldnt even get pictures i was so umcomfortable and grabbed my kids and our bags and informed the gentleman at the desk. He offered to come up to the room and kill them however didn't offer us another room. They stated they were going to take care of it and i ahould be hearing from a manager and ive never heard from one they wouldnt even put him on the phone after we left and called back.My experience was horrible i will never book that hotel or anything related again. .

Great for families

Nice stay, great staff.

Would recommend

Front desk staff was amazing!

Great place to stay

Great place

Rooms were big with separate seating, very clean. We missed breakfast duecto our flight. We definitely will stay again.

Roaches, broken doors, hot hallways, and advertising a pool that customers can't use. It was the worst hotel experience I've ever had.

Do not think their vacuum sweeper works very well.

The proximity to Raleigh airport was very convenient (5 mins), however it took 25 mins to get a ride to the hotel. No restaurants & nothing was close enough to walk to. The room was very large with an updated bathroom.

Great staff and shuttle driver was on time and very professional.

Easy & convenient

Close to airport for unexpected overnight stay due to flight issues

Great

Large room with seating area.

The room is clean and the water in the shower is really strong. Our room has a small fridge and microwave oven. They provide shuttle service to and from the airport. The staff are nice. They have breakfast. Shuttle driver is friendly as well.

It was quiet the amenities were good and they have plenty of parking available

It was good

Well I did not stay at this hotel due to finding cockroaches in my room.

Very friendly staff

Soda machine for a $1 were broken and forcing you to buy at service counter for $3.50 a can .. robbery.. Cambrai every where I stayed was clean and luxurious. This place looks like it’s filled with yard sale furniture and trickery for soda process .

Pleasant

Close to the airport.

Nice

This is definitely not the best quality hotel. There was packing tape holding up the wallpaper. It was fine for the few hours we needed to sleep there but I would not pick it for any more than that. Tyrell at the desk was great and very helpful!!

This is a very marginal property. It does not reflect well on Expedia.

Great location to airport. Very clean and quiet. Staff very friendly.

Close to airport

Quit and clean

I had to ask repeatedly for more towels for our room. There were only 3 bath towels and 3 wash clothes in the room when we checked in. Our room has furniture in it that was torn and needs replaced. The fitness center was a joke. All the equipment is either broken completely or doesn't work right. We definitely won't be staying in this hotel again.

Value for money.

Terrell at the front desk was just wonderful to work with. He was juggling a lot by himself, but still managed to take care of everyone’s needs in a timely fashion.

There was a system crash when we arrived; the front desk rep was courteous..

Great location! It’s very close to the airport with shuttle service. Check in & out was easy thanks to Tyrell. Our room is on the first floor. It’s nice, big & clean. Breakfast wasn’t bad either. Will recommend.

Great price and comfortable room!

Nice hotel and nice price!

One of the nicest rooms I’ve stayed in.

We did not feel the hotel was a 3 star hotel. The room was run down and we had roaches. We will not stay there in the future.

The furniture in the room was in very poor condition. All of the leather had peeled off the desk chair and it really needed to go to the dump. I'm not kidding. It looked like something that would be on the street with a FREE sign attached to it. I was shocked they would even put that in a guest room that someone was paying for. The couches, benches and carpet were stained. The microwave looked like it had been beaten with a hammer. There were rust stains in the bathtub and all over the wallpaper in the bathroom. There were brackets on the walls where something must have been hanging at one time, but no longer there? When my husband sat on the bed it tipped sideways. I honestly think this room might be where they store their damaged furniture? The key wouldn't work for the first room we were assigned and after 3 tries we were finally sent to this room (#205). I think the hotel was sold out, but they should be embarrassed to put anyone in this room. My kids cried they were so grossed out. We had traveled all day, we were exhausted and it was really late when we checked in, otherwise we would have left and looked for another hotel.

Great place. Friendly staff and excellent amenities.

The hotel was better than I expected

The toilet didn’t flush properly, and there was a roach in the room. All they did was kill it—no apology, and the front desk didn’t seem surprised, making it feel like this is a known issue. We were offered a refund, but it was already midnight and there was a festival in town, so we had nowhere else to go. On top of that, the staff showed no empathy or concern about the disgusting conditions. Absolutely filthy and unacceptable.

There was so many bugs everywhere i turned

There were also several roaches seen in the room and nothing was done about that either. Our room was not cleaned when we left for the day and our sheets and towels were never changed out. It was great in a pinch but not very clean.

I was missing a cable wire to tv & could'nt watch tv & hole was in floor

When I checked in there was someone in my room working on the A/C unit. I didn’t appreciate that and when I needed to use the phone it didn’t work.

Ceiling was leaking above the sofa. Ottoman was stained.

The young man at the front desk was friendly and helpful

Ease of check in, excellent customer service, close to airport

This hotel was good for a night stay. Because of its proximity to the airport, you will hear planes from your room, so be wary of that.

The hotel did not have a lot of the amenities that were described I felt unsafe with one of the clerks

I stayed inside really

Great place to stay very convenient and quiet

Decent place. Room a little run down.

I’m working away from home during the week right now and this hotel is perfect! I look forward to a few nore weeks there.

Breakfast left much to be desired. The tongs were unusable and the breakfast attendant was inattentive and unhelpful when asked.

It was really nice

Close to the airport, there is a shuttle to the airport. Clean and friendly! Fresh cookies at the front desk were delicious!

My 1 night stay was enjoyable. Everything was made easy for me.

I didnt like how the shower head was spraying everywhere except straight, can tell its been a problem bc the bathroom door was warped at the bottom, the fridge took forever to cool off, maybe it just got plugged up!! I give everyone the benefit of the doubt, but the staff ALL were extremely nice! I would definitely stay again, because im quite sure this was a little hiccup!!!

Great

Pleasantly surprised how nice. while the room did not have a wall for seperation ( we like a separate bedroom area) the divider worked for the one night stop over.

Clean

Check in easy, room and hotel seemed clean. Bed was fairly comfortable. Bathroom faucet was loose and wobbly. Showerhead was puny. Best feature was proximity to airport.

The customer service was absolutely amazing

Great and convenient

Clean

Airport shuttle is horrible and the receptionist does not speak clear English. Room has damaged and old furniture.

Called and in just a few minutes the shuttle was at the airport to pick me up! Then I was able to get a nice warm shower and off to bed in a good sleeping bed! I was out in minutes and I dont think I moved all night! Great stay! Highly recommend!

Leak of water in shower which looked old and stained. Desk seat leather was in very poor condition

Check in was unpleasant with bad attitude behind desk. Got to room: tv screen smashed, stains on walls. Went back to front desk and told there were no more rooms. Stared bad attitude down until she gave me another room. Thanked her but still unpleasant. Got in new room which has a broken thermostat and hot as hell. At least the tv works.

The room was clean and orderly. No issues with staff they were all nice. Only down fall was hearing guest in room above us had kids running back and forth most the night.

Dirty and run down. Water stains on walls. Ripped curtains. Sagging mattress.