Hampton Inn Raleigh-Durham Airport

Great breakfast, very timely airport shuttle with friendly drivers, room was super clean and comfortable, beds were so comfortable, great stay on a business trip.

I had a very late check in and the staff was very accommodating! N /A

Nice staff. Great shower.

Super friendly and helpful staff. The room was clean and spacious. The breakfast had many options and everything was fresh.

All good

All good

Great staff, clean room good breakfast

Don’t pay to park here. All the long term parking cars have busted windows and a detective’s card taped to the door handle. No assistance offered for this issue either.

Exceptional

Clean, quiet, convenient

Very professional services

Not in season yet!

Staff, location, near highway, airport, fuel, & restaurants

Check-in was easy and the staff was very helpful.

Very good

Exceptional

Location and airport shuttle I stay about 8 times a year for the last 10 or more years. Every room has a rotting bathroom door.

Location and airport shuttle I stay about 8 times a year for the last 10 or more years. Every room has a rotting bathroom door.

The shuttle to the airport was so easy and safe.

Yes to all the above.

The staff was friendly and very helpful.

Etc

Very friendly staff, clean hotel and close to airport.

Clean room and the bed was comfortable. David gave great customer service at the front desk

Perfect area Nothing bad to say

Perfect area Nothing bad to say

The a/c rattled all night

Location The a/c rattled all night

Exceptional

Good hot breakfast, outstanding location for air travel, friendly and helpful staff, comfortable clean rooms.

Good hot breakfast, outstanding location for air travel, friendly and helpful staff, comfortable clean rooms.

There were cockroaches in the lobby and in guest rooms

No Had a good experience

I will stay there again

Superb

Clean Quiet None

Location Clean Quiet None

This will make 3 of 4 hotel bookings in a row for us via Expedia where we had the "worst room in house".......maybe best to book direct to avoid this?? Breakfast was good and available early which suited us well.

Clealiness, Smoking area, staff was friendly

The rooms were adequate but not cozy. The breakfast food as artificial (eggs, meats) so I ate cornflake cereal instead. The staff was not overly friendly excrete maids.

Met with family that flew in from various parts of the country and this Hampton Inn worked so well with airport shuttles. The lobby had large areas for all of us (17) to sit and talk with each other and have wine & apps. Very comfortable.

great place to stay in Morrisville

Parking was convenient, shuttle to airport was on time and professional. Breakfast provided was nice bonus! Staff was accommodating! Will use again!

Yy

This property was convenient!

Property was conveniently located. The breakfast was superb!

Enjoyable location and 10 minutes away from entertainment and restaurants

The front desk staff were extremely friendly and accommodating to our requests.

Service was good. My family were not happy with the breakfast

Very close to airport.

There was mold in my shower. This hotel needs a serious update. It’s not in a safe neighborhood. The staff was courteous and extremely nice!

The staff was nice and professional, My stay was due to a flight cancellation. I normally like the Hampton Inn facilities, but not this one. Disappointed.

Great services

Jose was rude and unprofessional. He spoke down to me and didn’t provide me with a receipt. The breakfast was limited and cold. Noisy due to construction and a barking dog from one of the guest. I will never stay at another Hampton Inn.

We always stay here when we travel. We can leave our car here while we are away.

Housekeeping did not service our room the entire weekend

Construction in the area during this time.

Staff was friendly and very clean.

Property was clean and convenient for what we needed. The front desk staff and breakfast folks were top notch

Had a great stay. Rooms were comfortable and the staff was great. Breakfast was also very good

We specifically booked for a pool.

Great staff.

There were a couple of inconveniences, but not really a problem. One of the elevators was out and also, you do hear airplanes since it is by the airport. The noise was not overbearing and I did not lose sleep because of it. I mention it just so folks that are booking will be aware.

Clean room, friendly staff, and convenient location

Also we had a huge roach in our room.

Everything was very clean Staff was very helpful and friendly

Good location to catch an early flight. Should say accommodates pets only as they are not allowed anywhere except your room. My kids tried to wait in the lobby while I grabbed breakfast and they were told to go back to the room with our dog. Room was clean and comfortable.

Too close to airport.

It was good

Great room for the money!

So convenient to airport.

Very helpful staff. Lovely location. Excellent service

Very professional staff.

Very weak coffee, few breakfast options. Facility itself is okay.

Near-airport location is the feature. Property is tired, “old style” a/c so room had that moist smell. Some mold in the bathroom corners. I think we were too early (6:00) for a real breakfast, although front desk had told us was served then, so settled for coffee and yogurt, fruit loops for the kids. I will say that the front desk lady I reached from our plane (we arrived at 2 am so I didn’t meet her) was very pleasant. Not a “bad” experience just not the “8.8” out of 10 that was posted, imho

When I landed and called the hotel for the shuttle I was told it was not available at this time!? Then when I arrived at the hotel they DID NOT have my reservation--and I was given an inferior room from what I had booked!! I also had to pay for an Uber ride from airport to hotel...the entire experience was awful!!

Wonderful staff. Limited parking.

Old. Needs refurb

Great place and close to the airport. Been using this hotel for many years!

Close to RDU

Age of property is showing in the rooms esp bathrooms. Elevator particularly slow.

Breakfast eggs and sausage were cold. All in all, disappointing.

Nice quiet and clean room. Breakfast was good

It was nice overall. I do think it was a old hotel that had been refurbished since the hotels close by looked new. Room was tiny compared to any other Hampton Inn I have stated at. It was fine for a night

We really enjoyed our stay. The staff was super-helpful and friendly. The housekeeping service was amazing as well, came back to made beds and fresh towels every day.

It was nice and quiet

You can always count on Hampton Inn!!!!!

arrived was a mystery to hotel personnel. Besides this glitch I would have been able to rate the hotel higher.

Quiet and easy parking.

I love the check in and check out person at the reception. He was awesome! So friendly with a smile clearly shows he loves his job. It’s the first impression which makes your visit more pleasant. Breakfast was good. Only thing we didn’t like is the carpet and chair seats all had stains which needs cleaning but bed was nice and clean, comfy and bathroom was clean. Overall we were happy with our stay. We will certainly stay there again if coming back to that area.

I had a positive stay

The place was better and way more cleaner than the other hotel they had me booked for. Thank you

The hotel is beautiful and clean. The staff is polite and professional. My room was perfect. The bed was comfortable. Everything was clean. Love the parking option for long stays and shuttle service to the airport

The main lobby and exterior have been renovated and look great, but there is only one elevator and it feels very dated. The rooms and hallways feel very dated as well, and the rooms are very small but clean and have had a minor renovation to them. Be careful of trying to get breakfast anywhere near the cutoff time, we were rushed out of the kitchen area a few minutes early and the doors quickly closed behind us with others trying to get in and not allowed to, even with a ton of food still out and going to waste. The food was very good, the environment just felt hostile.

Handy to the airport and had a shuttle service. Also easy access to roads to any attractions or facilities.

It was close to the airport with shuttle services. Front desk was very helpful and friendly.

Great location and customer service was EXCEPTIONAL! Great coffee as well!👍😀

Nothing unique, but the staff was very efficient. Especially the lady who checked me out.

Very friendly front desk !! At check in and out.

Facility was clean…staff very helpful..short drive to airport and rental car return

I loved the cleanliness of this property, all around. I also loved the courtesies of the staff.

Friendly staff

Always a great stay at hampton inn RDU.

Staff was friendly and accessible to questions and needs. Breakfast buffet was beyond what I have had at other hotels in the past.

We would have regular tea bags.

Wonderful staff! Beautiful place and convenient location.

Staff was friendly helpful and efficient! Wish I didn’t have to walk to gas station for a beer. Room needed a refresh of everything but was clean.

It's a clean, modern, quiet hotel, and the staff are very helpful. If you like high (or even moderate) water pressure in the shower, this probably not the hotel for you. Also, beware the tile flooring in the rooms; they're more slippery than most.

Very clean and friendly and is pet friendly

Very large room, lots of lighting, new high qualify of furnitures and bathroom features. Excellent hot breakfast. Very large spacious, open checkin hall.

The hotel was close to the airport and had shuttle service which was very convenient. The staff was friendly and accomodating. Rooms were clean. Breakfast was good. No complaints.

Overall great experience.

The bedroom was nice and clean. Decor felt a little dated but everything was well cared for and in good condition. Hot breakfast was definitely above average in quality and options.

It was a little loud

Being able to park there long term was very convenient. Staff was extremely kind and helpful

I did want my room cleaned at least 1 of the 4 nights I stayed and I told the housekeeper, but she failed to clean my room. The staff seemed to be nice and accommodating for the most part. Overall, the stay was Good. I might stay there again in the future.

The staff was very friendly. We flew in late and just needed a place to stay overnight. The hotel was close to the airport. The desk clerk in the evening when we arrived was very nice and let us know places to eat if we were hungry (it was Christmas night and late, but was very thoughtful). The morning clerk was equally friendly. My mother in law was coming to pick us up in the morning. When I came down to the lobby and was looking around, she immediately asked if I was looking for her and told me where she was at. The only negative is the beds were somewhat firm. It wasn't horrible, but not the most comfortable hotel bed I have slept in.

ln general the stay was acceptable. However, there was a periodic loud thumping noise either above my room or outside. This continued even during the night.

I really like the lobby and the room. My favorite thing was Shelby who worked the front desk. She was efficient, professional and very friendly. When I asked about dining and shopping she was very helpful.

Prompt and courteous staff. Very quiet.

This is a great property in a very good location just do realize it is at the airport so you will hear planes coming and going. They don’t sound like the are landing on you any means. But if you are a light sleeper you may want to push out of this area.

The one night we stayed was quiet and the staff super friendly and accommodating. Shuttle to airport prompt and friendly. Would stay here again.

Cool hotel

It’s a nice hotel conveniently located near the airport. The shuttle driver was excellent and on time. The people working the desk were very helpful and nice.

Room was very clean and staff were friendly

Clean comfortable hotel

The beds are terrible. We could not manage to stay asleep as we kept waking up in pain. Staff seemed annoyed by questions. Would not recommend if your goal is sleep.

very nice area. Hotel is updated.

Give Miss Pam a huge raise! She is a perfect example of how every customer service rep should be.

Fastest checkin ever. Lots of food options for breakfast, coffee was decent too. The room itself was very clean, I even dust-checked a few surfaces and was surprised to find none. Not very modern room interior, but wasn't expecting that after viewing the initial photos. Easy, short walk to several eateries for dinner. Would definitely stay again.

Great overnight stay. Close to airport but noise not bad during the night. Very clean, comfortable and walkable to restaurants.

love the park & stay

Cons: A musty smell in the halls. Slow check-in. Inadequate breakfast.

The rooms and bathroom were clean but starting to show their age. The WiFi was fast and useable for work activities. The only downside to our stay was that the pool closed at dusk, we were not told of the early close and the kids were a bit disappointed.

Room was clean and well appointed. Breakfast waswell served and hearty.