Home2 Suites By Hilton Mt Pleasant Charleston
About Home2 Suites By Hilton Mt Pleasant Charleston
Located 6 miles from USS Yorktown State Park, Home2 Suites By Hilton Mt Pleasant Charleston offers 3-star accommodations in Charleston and has an outdoor swimming pool, a fitness center and a shared lounge. The property is around 6.1 miles from Patriots Point Links, 7.5 miles from Fort Sumter and 8.1 miles from South Carolina Aquarium. The hotel has a grill, a 24-hour front desk, and free WiFi is available throughout the property. All guest rooms in the hotel are equipped with a TV. All rooms at Home2 Suites By Hilton Mt Pleasant Charleston feature air conditioning and a desk. Guests at the accommodation can enjoy a buffet breakfast. Charleston Museum is 8.4 miles from Home2 Suites By Hilton Mt Pleasant Charleston, while Harmon Field is 8.6 miles from the property. Charleston International Airport is 16 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel received mixed reviews with guests appreciating the cleanliness, spacious rooms, and friendly staff. However, there were several complaints about breakfast, hot water availability, and minor maintenance issues in some rooms.
- Clean and spacious rooms
- Friendly and helpful staff
- Breakfast was mediocre or inconsistent
- Hot water availability was hit or miss
- 4/5
JANNNA IS EXCELLENT. Couldn't access main women's bathroom d/t it being closed down. Couldn't access pool with our key card d/t the scanner being broke and had to wait for staff to let us in pool
- 5/5
Perfect for a stay with pets! Be sure to order Tony’s pizza…we ordered it twice in 3 days….sooo good!!!
- 5/5
Wonderful place to say. Breakfast amazing with lots of options. Free coffee, tea and hot chocolate 24/7! Very friendly and helpful staff. AC works great in the room and easily adjustable. Will return!
- 5/5
Ive used Home 2 Suites many times and have never been disappointed. Kudos to the staff. My stay was good.
- 5/5
The property is in a great location and convenient to everything we needed (restaurants, stores, beach, etc). It was in a quiet area with a wonderful walking trail, pool, exercise room, and a delicious breakfast offering a wide variety. Very dog friendly. The staff were all friendly, helpful and exceptional! Nothing.
- 5/5
The room was clean, the breakfast was excellent. Location was perfect—close to the beach, Charleston, Shipyard Park.
- 5/5
Loved the kitchenette and the spaciousness of the room. Everything was very clean. We appreciated the real plates/glasses/etc in the room which cut down on disposables, the recycling cans and the attention to sustainability. Breakfast was fantastic to have available every morning. We also used the laundry available so we didn't have to pack as much. There were a few items in the room that needed some maintenance attention (loose cabinet handles/blinds hardware, bathroom sink fixture) but we took care of those on our own for the most part. Close enough to Charleston (20 min drive) but not in the middle of all the traffic and it was more affordable. Overall a really great stay!
- 5/5
Clean, big room, good equipped kitchen. Good breakfast.
- 5/5
This is the first time I stayed at a home 2 suites hotel. I was pleasantly surprised at how large the sweets were. It had everything that we needed. The staff was excellent. Very friendly and welcoming. The only small complaint I had is that the pillows were horrible. They were paper thin. I don't know how these can even be called pillows. I asked them to bring up two more so that we could stack them up. The pillows that they brought up were a little bit thicker but still got flat very quickly. That was the only thing that made my stay uncomfortable. Trying to get a good nights sleep with horrible pillows.
- 4/5
I loved the location and pet friendly policy. The inside felt very dark though. The room was dark and shower doors were jammed
- 5/5
The room was clean and the staff were very helpful.
- 5/5
Room was very clean, full of necessary amenties, including the kitchen area with dish soap, towels, etc. Breakfast was hot, good variety, abundant, and tasty. Workout room was great. Staff was helpful and friendly. Property and grounds were appealing and well-maintained. Very pleased with our three-day stay.
- 5/5
Everything was great Nothing
- 5/5
Everything was great Nothing
- 1/5
The bathroom door is awful. My finger nail got injured because it is a barn door and the holder for the door got go beyond the wall that will make your finger squeeze from the door and wall
- 3.5/5
Nice property, but unprofessional staffing Staffing rude
- 1/5
Clean The bathroom door is awful. My finger nail got injured because it is a barn door and the holder for the door got go beyond the wall that will make your finger squeeze from the door and wall
- 3.5/5
Nice property, but unprofessional staffing Staffing rude
- 5/5
Friendly staff, very good breakfast, and very pet friendly. It was our first time and we liked the type of rooms.
- 5/5
Exceptional
- 4/5
It was clean and comfortable and had an excellent breakfast. The bathroom doors don’t latch. That is very important to me.
- 4/5
It was clean and comfortable and had an excellent breakfast. The bathroom doors don’t latch. That is very important to me.
- 5/5
We were next to an electrical room that was loud. I’m a light sleeper. Also wish there were locks on the bathroom doors
- 5/5
We were next to an electrical room that was loud. I’m a light sleeper. Also wish there were locks on the bathroom doors
- 5/5
Good
- 2/5
Otherwise, the breakfast was delicious!
- 4/5
Was not impressed with the breakfast. No hot eggs when we got there. Hard boiled eggs were over cooked and not peeled. No bacon the first day. There was no place for us to sit. All tables were taken. The pillows on the bed were not firm at all. Too flimsy. Shower door would not slide on one side.
- 4/5
Was not impressed with the breakfast. No hot eggs when we got there. Hard boiled eggs were over cooked and not peeled. No bacon the first day. There was no place for us to sit. All tables were taken. The pillows on the bed were not firm at all. Too flimsy. Shower door would not slide on one side.
- 5/5
Very clean. Beds were very comfortable. Smelled very nice.
- 4/5
Good location & very clean Breakfast area ran out of clean silverware & cups two of the mornings. Yogurt “machine “ wasn’t working well & there were no individual cups. Staff not very helpful.
- 4/5
Good location & very clean Breakfast area ran out of clean silverware & cups two of the mornings. Yogurt “machine “ wasn’t working well & there were no individual cups. Staff not very helpful.
- 4/5
The room amenities were very convenient
- 2/5
Plan for atleast one hour if you want to take a shower since the shower head is tiny and has very very low water pressure.
- 5/5
Local spot, very close to many restaurants and shops. You don’t even really need a car to explore the area- you are so close to so many restaurants. This is our second time staying here because we loved it so much
- 4/5
Very good
- 5/5
Great place for a quick family stay
- 5/5
Spacious comfortable hotel
- 5/5
We loved it! Very impressive! We could have stayed a week. We paid a little extra for late check out so we could enjoy the pool. We will be back!
- 4/5
The hotel was super busy during this stay. They had trouble keeping enough food for everyone on the breakfast bar at times. The room and hotel were very clean.
- 5/5
The location was excellent and the facility was very clean and well maintained. We didn’t have any thing that we didn’t like.
- 5/5
The location was excellent and the facility was very clean and well maintained. We didn’t have any thing that we didn’t like.
- 4.5/5
Very clean & comfortable - we enjoyed complimentary breakfast offerings and the friendly, attentive staff. We will return! There was nothing we didn’t like about our suite and stay.
- 4.5/5
Very clean & comfortable - we enjoyed complimentary breakfast offerings and the friendly, attentive staff. We will return! There was nothing we didn’t like about our suite and stay.
- 5/5
Spacious room friendly staff
- 5/5
Great breakfast, pretty surroundings.
- 5/5
Clean room and comfortable bed. Nice extras in the room for any planning to stay a few days (hot plates, pans. fridge, sink and dishes). Convenient to shopping and restaurants.
- 5/5
First time at Home2 Suites. Loved the kitchen and all we needed was there. Laundry facilities were clean and convenient. Have booked stays for future trips all over the country. And our friends who travel took our advice.
- 5/5
First time at Home2 Suites. Loved the kitchen and all we needed was there. Laundry facilities were clean and convenient. Have booked stays for future trips all over the country. And our friends who travel took our advice.
- 5/5
be returning !! Only thing I wish was different or could be improved is the cleanliness of the pool areas other than that everything was womderful !
- 5/5
We were treated like family !!!!! Will be returning !! Only thing I wish was different or could be improved is the cleanliness of the pool areas other than that everything was womderful !
- 1/5
My stay was horrible. I found bugs in the bathroom, and the second room they gave me had a very strong smelly odor to it. I was on the first floor and all I heard was people stomping and walking throughout the night. It was not good at all.
- 4/5
Yummy breakfast with multiple options. Very friendly staff. Easy drive to beaches and downtown Charleston.
- 4.5/5
Expensive. No syrup for the waffles at peak breakfast time.
- 3/5
Room was clean on our first day but not ready when we arrived. Didn’t get the price that our team got. My wife and I are seniors with 2 in the room. Parents with kids got rooms for $456.00 for 2 days. Ours was $787.00 for 2 days. Bed was never made up and we never got fresh towels.
- 3/5
Room was clean on our first day but not ready when we arrived. Didn’t get the price that our team got. My wife and I are seniors with 2 in the room. Parents with kids got rooms for $456.00 for 2 days. Ours was $787.00 for 2 days. Bed was never made up and we never got fresh towels.
- 4/5
Very good
- 5/5
The property was exceptional, located in a very quiet, convenient area! We loved the delicious hot breakfast with different choices every morning (egg bites, scrambled eggs, chicken filets, bacon, sausage, Canadian bacon, French toast, potatoes, biscuits, muffins, grits, waffles, etc.)! We will definitely stay again! Our only complaint was the pillows, preferring a selection instead of all being very soft.
- 5/5
The property was exceptional, located in a very quiet, convenient area! We loved the delicious hot breakfast with different choices every morning (egg bites, scrambled eggs, chicken filets, bacon, sausage, Canadian bacon, French toast, potatoes, biscuits, muffins, grits, waffles, etc.)! We will definitely stay again! Our only complaint was the pillows, preferring a selection instead of all being very soft.
- 5/5
We love staying at Home2 Suites!
- 2/5
The only thing going for this hotel is its location and proximity to the beach and Mount Pleasant Towne Centre. We unfortunately booked on a weekend where several sports teams were staying and they created noise disturbances past 9 pm which made it hard to sleep. Furthermore, our room upon check in looked like it had not been cleaned or used in awhile. There was rust in the bottom of the dishwasher, stains on the bathroom wallpaper and brown sediment came out every time you turned the faucet on. We reported this twice to management and maintenance only to be told that they had replaced the boilers so that was why. We were not offered a discount on our room or a move to another room until late in the afternoon on Saturday and only got offered to move after I suggested it. But we were leaving Sunday morning and didn’t want to cancel our plans just to come back to the hotel and move our stuff. The manager never called to follow up with us after check out. Think carefully before booking here.
- 5/5
Nice room
- 5/5
Fast check in and very pleasant young man at the desk. Very clean in and around the property. Breakfast was good and nice selection of food.
- 1/5
Both blinds broke and they said wait until morning. My 79 year old husband crawled up and rigged them so the parking lot wasn't getting a show. Very devil may care attitude.
- 5/5
Clean inside and out… NA
- 5/5
Great service personnel. Good location. Nothing
- 3/5
Not totally clean. TV was in poor condition. Room was huge but oddly laid out. Great location
- 5/5
Staff was great,very comfortable room,good breakfast
- 4/5
Loved it Nothing
- 4.5/5
Close to everything in MtPleasant but off the beaten path enough to be quiet. I asked for a receipt and they weren’t able to provide one. Not a huge deal, but I had no idea how much I was spending. The rates changed from booking time, so I just wanted to know how much was left in my bank account lol.
- 3/5
Fire pit was not working. Hot water and coffee kept running out and they did not replenish on time.
- 5/5
The facility was neat, extremely clean and the room had great amenities for coffee, refrig, etc. We did not have time for Breakfast, but the area appeared very nice and well stocked.
- 5/5
Excellent room and Cheryl at front desk was exceptional with her help.
- 5/5
This was a very nice hotel. We liked the staff, the room was clean and it was convenient to both Charleston and activities near Mt Pleasant. Our room was extremely large and had amenities for a longer stay. There was a pond next to hotel with a foot path around it. We were surprised by the many types of birds there!
- 5/5
Very clean, spacious, well equipped room, great amenities, and outstanding service.
- 5/5
Loved it this is our 3rd stay here to conduct doctors appointments at MUSC Hospital Clean, convenient to hospital, friendly staff and a great breakfast to start our day
- 5/5
We enjoyed our stay very much.
- 5/5
Nice room comfortable beds and very pleasant staff. Really enjoyed our stay and highly recommend staying here
- 4.5/5
Comfortable bed and convient location. Breakfast was a good selection, however, it was very difficult to take the food out of the warming container. The water pressure in the shower was not great.
- 5/5
Everything and everyone was professional and the staff were very kind.
- 4/5
Clean room. Good bed. Nice buffet breakfast. Good location. Plenty of free parking. Nice fire pit outside. Has a well equiped fitness room.
- 3/5
The room had a bad smell. The front desk staff did change our room promptly, but they weren’t very friendly. The bed was very small, and the breakfast wasn’t very good. It was okay for just one night, but I wouldn’t stay here again.
- 4/5
Didn’t try the breakfast so no remarks!
- 5/5
Breakfast was great. Staff was friendly Room was clean No complaints
- 5/5
I was great and very clean
- 4/5
Clean room. Terrible pillows. Great service in the lobby and good buffet.
- 5/5
Clean and spacious rooms. Loved the little living room area and kitchen. Friendly staff.
- 5/5
Clean room, nice staff at check in.
- 5/5
Everything was excellent and clean. My only complaint is that the breakfast attendants don’t restock anything if you come in the final 30 minutes of breakfast hours. I wouldn’t be surprised if that wasn’t instructions from the owner. Often, they try to be cheap as well as by not restocking shampoo and soap with what’s advertised on the bottle in the rooms.
- 5/5
The room was clean and the free breakfast was more than i expected it to be
- 5/5
Room clean. Front desk staff was not very friendly but did job
- 5/5
good
- 5/5
I highly recommend this motel. We plan to look for Home2 Suites by Hilton whenever we travel.
- 5/5
The room was nice and spacious. We had to fiddle with the shower quite a bit to get proper water pressure. The breakfast was great and replenished right up until it closed at 10:00am. Would definitely stay here again.
- 5/5
Staff was great. Location was great. Will book again
- 5/5
Clean rooms, great staff and location.
- 5/5
Absolutely spectacular room was very nice and the staff were absolutely friendly and professional.
- 5/5
Variety of breakfast options - hotel and room felt clean overall - lots of dining options nearby
- 3/5
Just an ordinary check-in.
- 5/5
Staff very courteous and area vey clean
- 5/5
Very pleased with the Amenities. Our room was comfortable and clean. All of your staff, from cleaning staff, front desk staff and breakfast staff were incredibly polite! The whole building was exceptionally clean, even in the stairwells!
- 5/5
Very nice place and very clean. Would stay there again.
- 5/5
There was no wait. Staff was friendly and she sent a text asking how was my room shortly after I got settled in.
- 5/5
I didn't have breakfast, we slept in.
- 5/5
The room was so clean, comfortable and spacious. The staff was so very friendly!
- 5/5
It was just the refuge we were looking for after a long day of driving. Very clean with extra spacious rooms. Close to Charleston without the higher prices.
- 5/5
Specious room and good breakfast
- 4/5
The staff were great
- 2/5
I asked for a room with a few of the pond. After being told there wasn’t one, then was told I will be in a room o relooking the pool and instead got a room looking at the backside of the auto shop. When I told the FDA about it, he said oh I thought o put you in an even number room. I said nope and I’m disappointed. Nothing else was said to remedy the error. The room was clean, but the error in room placement was very disappointing.
- 5/5
Every time I need help with something, the staff always help me out with courtesy, I was grilling enjoying the nice view, and with my family we enjoyed, comfortable room and amenities, my kids loved it!!!
- 4/5
Very clean, great breakfast choices, close to Patriot’s Point and shopping.
- 5/5
The room was very clean and well designed. Since we have different sleeping patterns I loved having a place to read without distrurbing him!
- 4/5
The room was decent. Some of the front staff could have been more friendly
- 4/5
Did not have breakfast, slept in every morning and missed it.
- 5/5
Spotless and cozy
- 5/5
Staff was courteous Easy walk to restaurants
- 5/5
Very clean room. Fa rastic breakfast bar. Very friendly and helpful staff.
- 5/5
Love all the staff super nice and the hospitality was great the breakfast was so amazing. Fire pit gave it a special touch. Our room was great look forward to coming back.
- 5/5
Will visit again
- 5/5
The room was very large and clean
- 5/5
Staff went above and beyond with requests.
- 5/5
The property is very pet friendly and plenty of space for them to do their business. The staff is very friendly and willing to help.
- 5/5
The room was very comfortable and clean. The staff is courteous and helpful. We would definitely stay here again.
- 5/5
Stayed with 2 kids and everything was great. Smooth check in. Friendly staff. Clean hotel. Large room. Great breakfast options. Near everything. Will definitely be staying here again.
- 4/5
Shower was not working.
- 5/5
Staff was very nice
- 5/5
Clean and friendly!
- 3/5
Hotel room smelled like dog - when I told Irish the desk clerk she stated it was a pet friendly hotel and she would let house keeping know- never offered us another room. Laundry available yet one of their dryers was filled with rust and had no out of order sign on it - If you put your clothe in before you realized they would be ruined ! It was that bad (the dryer)
- 5/5
Clean room
- 1/5
Room smell was nauseating. The initial room we were given smelled like a wet dog so we asked to switch rooms immediately. The next one was just as bad. We limited the time in our room to just sleep to avoid being in there. They started putting up breakfast before 10 am.
- 4/5
Clean room when arrived but didnt get cleaned the 2nd day.
- 5/5
Great place to stay
- 5/5
The hotel was very nice and the rooms were big, clean and up to date. The staff was very friendly and polite. The location was excellent for all of the venue’s that we toured. The breakfast was very nice and clean.
- 3/5
Overall hotel was fine. The first night got in late and room had odd smell. Realized in morning water was dripping in room. They gave a new room. Location was good, room is big and loved stocked kitchen. The bad part was the little league travel teams that must stay a lot because they had a poster just for them with rules. Wish we knew that because Saturday we were going to unwind by pool but it was completely taken over(grills,music,kids everywhere) by families of the ball teams. Definitely not relaxing.
- 3/5
We were given the wrong room at check in and had to go back to the front desk and get that corrected. The staff was ok but didn't go out of their way to make us feel welcome. The bathroom sink didn't drain the best. The bed was ok, not super comfy and the pillows were worthless, flat as a pancake. The breakfast is mediocre at best, didn't have forks available half of the time. Seems like its gone down hill a bit since staying there 2 years ago. We like the locations as its close to IOP.
- 4/5
Pullout sofa is super think, creaky and made for a horrendous night sleep. Other than that, stay was fine at the hotel. I would stay again if they upgraded their pull out sofa mattresses for our family or 5.
- 5/5
Great staff,clean rooms and conveniently near all stores and restaurants
- 5/5
Very clean room. Staff was super and helpful. We will definitely use your facility again. Also so appreciated being able to bring our dog. Thank you.
- 5/5
Great hotel in a great location.
- 4/5
We have stayed here a couple of times! We like the suites that have a small kitchenette as we can do a little bit of cooking while on vacay!
- 4/5
Very convenient.
- 5/5
Lugar muy limpio, cuartos cómodos y bastante amplios, desayuno muy variado personal muy amable.
- 3/5
Our pillows smelled like mildew swamp, people upstairs were were so loud that there was no sleep or nothing. We asked to be moved which they did. Still not sure why the people upstairs were conveniently residing there and disturbing everyone.
- 5/5
Safe. Clean. Nice staff.
- 5/5
Great place to stay. No complaints
- 5/5
Great staff who were very helpful when anything was needed (extra Kleenex, toilet paper, towels). this location was very accommodating and accepting for our softball team. We enjoyed the free breakfast which included waffles, eggs, cereal and a wide variety of breads to make breakfast sandwiches. There was a nice pool area with plenty of seating. Also had 2 large grills for cooking out.
- 4/5
Guest Services were great room was nice and clean and spacious. Yes we would stay there again and recommend
- 4/5
Overall our stay was very good. What brings down my rating from excellent is the bed not being as comfortable as expected.
- 4/5
Everything was great other than the fact that we had the room right by reception/the main hotel entrance/the breakfast room. We heard every conversation and phone ring at reception. We asked for another room but they didn't have one on a different floor so we settled for ear plugs.
- 5/5
The place was immaculate especially considering it was pet friendly. Great pet areas. The pool was clean and beautifully furnished and well lit. The included breakfast was delicious. The staff was friendly and very accommodating. The landscaping was beautiful and the hallways were clean and well lit at night. Thoroughly enjoyed our stay and we would recommend and stay there again if the opportunity arises. The suite we had was also spacious and accommodating. Thank you for a wonderful stay!
- 5/5
The staff was very friendly and the room was very spacious and comfortable. I would stay here again.
- 5/5
Very good hotel all around
- 4/5
Hotel undergoing some renovations during our stay
- 5/5
Bed was okay and breakfast was pretty good.
- 5/5
Enjoyed our stay have stayed here before
- 5/5
We enjoyed our stay. Very nice and reasonable.
- 5/5
Great service and homey feel. Very quick for checking in and no problems at all. Free breakfast is also a nice perk
- 5/5
Clean, friendly staff
- 5/5
Great staff. Friendly. Clean rooms with supplies.
- 1/5
The check-in staff was rude and unorganized. The clerk held a personal grudge throughout my trip
- 5/5
Great location. Hotel was clean. Staff was very friendly. Rooms were so spacious.
- 5/5
The one bedroom suite was nice. Our only complaint were the beds. The pullout couch in the living room was very uncomfortable. The king bed want much better. It would be great to actually have a blanket on the bed and not a mattress protector as your only covers. Very strange. Still a great stay and would definitely stay there again.
- 4/5
Everything was great except shower caulk needed a good cleaning or to be redone
- 5/5
Alex was very helpful
- 4/5
Not as friendly as I would have liked
- 5/5
Home 2 was a wonderful place to stay. The room was very spacious, clean, and updated. Check in was quick and easy, and they even sent texts throughout our stay making sure we had everything we needed. Home 2 was a great place to stay!
- 5/5
It was a very nice place to stay and being able to bring your pets was so convenient
- 5/5
Perfect for weekend beach trip with the doggies!
- 5/5
Pleasant gentleman at front desk. Super clean everywhere! Came to the beach for the weekend and enjoyed our room just as much 😊will definitely stay again!!!
- 4/5
Very clean and modern hotel. Staff was very accommodating amd friendly. The only negative thing I have to share is that the bed was not comfortable and the pillows were terrible. I travel a lot and this is the first hotel that I have ever stayed in that I have a complaint about the pillows.
- 4/5
Room had a slight dog smell. I'm a dog owner but when there's no window to air a room out it lingers. I would definitely stay there again. Location and price were perfect.
- 3/5
It was nice to have a fairly well-equipped kitchen in the suite. We used it quite a bit. The sofa was terrible! The cushion was uncomfortable and sloped to the center. Needs to be replaced. Room was not what i expected for a $250+/ night hotel room. Breakfast was nice, but the hot bar disappointed. The location was ideal as it was next to my daughter's apartment complex. We could walk to it with ease. This part of Mt. Pleasant is very nice.
- 4/5
Have to travel regularly for health reasons and I was very pleased with my overnight stay. My place of choice for all upcoming appointments.
- 5/5
It was a very nice place to stay in a very good area around many shops and restaurants.
- 5/5
Staff was is very helpful. Property was clean and close to shopping areas and restaurants 10 minutes from Sullivans Island or isle of palms
- 5/5
We had a suite as we’re remote working between two weekend family visits. Room was great - small kitchen - two separate functional work areas. Staff was helpful, nice. Breakfast was way above average. Shopping mall and many restaurants nearby. Very nice neighborhood for a visitor.
- 5/5
.
- 5/5
Very clean and spacious! Loved our stay!
- 5/5
Our room was quite spacious and very clean. We enjoyed the stay.
- 5/5
Gym is ok
- 3/5
Staff was not very friendly. Manager was extremely nice.
- 5/5
The staff was friendly, professional and accommodating. The room was spacious, quiet and comfortable and the coffee available in the room and lobby was delicious.
- 5/5
The property was very clean and in a great location. We loved everything about
- 5/5
Hotel welcoming of bridge runners. Left out snacks and goodie bags for us. Convenient location to catch the bus for the bridge run. Great location to shopping and food. Easy to get downtown. Had a full size refrigerator and freezer which was awesome! Large microwave. Very clean. Will be back.
- 1/5
The property appeared fine and clean, however my stay was ruined when I realized the bites that showed up on my arms and legs were from bed bugs! This ruined my two day getaway since I had to spend a lot of time and effort cleaning my packed clothes and my luggage so that I didn’t bring an infestation of bed bugs to my home.
- 5/5
It was great
- 4/5
They need to have all the room doors updated to soft close….every morning people were slamming doors as early as 6am while others try to get some sleep.
- 5/5
We would gladly stay here again! Very clean and the staff was kind and inviting! Definitely our new place when we visit Charleston!
- 5/5
The room smelled pretty bad. Over all, it was fine. Hilton members are supposed to get water and front service was not happy i asked for a bottle of water. No big deal but …
- 5/5
New, clean and staff super nice
- 3/5
The room was nice and clean, so I guess the housekeeping staff know what they are doing, which is more than can be said for the front desk staff. Our check-in was not processed correctly, so we got a phone call at 1am from the front desk trying to figure out who was in the room. Never even got a "sorry to bother you" or "we are sorry that that happened. "
- 5/5
The hotel and our room were clean and well kept. The staff were friendly, helpful and kind.
- 5/5
Great little neighborhood that you could walk in. Several nice places to eat within walking distance.
- 4/5
Loved the location and property of this hotel. Had a wonderful selection for breakfast and walking distance to coffee. My only complaint is our suite had a smell. I think someone had smoked in the room and it was never dealt with properly. Everywhere else in the hotel smelled great (even the stairwell). Other than that we had a great stay.
- 5/5
Thank you for a great stay!
- 5/5
Great place, especially if traveling with a pet! There is a beautiful reservoir with ducks and walking trail to walk the dog. Very clean, loved the option of having a great kitchenette in the room. Breakfast offerings were plentiful. The only negative is for a pet friendly chain the price of $75 a night is rather high!
- 5/5
Clean and price
- 5/5
Well run
- 5/5
Great business trip!! Will stay again.
- 4/5
The rooms are very spacious with lots of room to store You’re belongings on a longer trip. The furniture could use a little steam cleaning. There were stains on the couch and the chair. Note that there is no safe in the room and if you are booking through Expedia or another travel site and have special requests for the hotel, such as a tub in your room, you will have to call the hotel directly to request because they said Expedia doesn’t send over that information.
- 4/5
No one at front desk to check in
- 3/5
In the pictures they look slightly more updated but they are outdated, but over all the staff was nice
- 5/5
Fantastically clean, wonderful staff and breakfast! Would stay here again in a heartbeat!
- 4/5
Beds/ pillows were not so comfortable,
- 4/5
Great location and price
- 4/5
I do not have big expectations for these hotel free breakfasts but thought this was subpar at best. No yogurt, not much in way of fruit and premade breakfast sandwiches were kinda cold.
- 4/5
Everything was great!
- 2/5
The third floor’s AC was pumping freezing cold air the three days we were there. The rooms had one vent pumping the freezing air and a wall unit pumping heat. Asked for maintenance and they weren’t available. Asked for manager, not available.
- 3/5
If you are looking for microwave breakfast and frozen bagels you you might say there is a breakfast offered. Filthy office chair in the room and some holes on top of the dishwasher that rather be closed. It wasn't too bad experience, but far from excellent
- 5/5
Rooms were very cozy, bed was not as comfortable as I had anticipated. Breakfast was just ok..Overall I would definitely stay at this location again.
- 5/5
Came for a sports tournament for my daughter and hotel was very clean and great service. Breakfast options were great as well!
- 5/5
It was clean a staff was friendly!!
- 3/5
no hot water. Definitely. ruined experience
- 4/5
The property was super convenient. Breakfast was great. Not super walkable. There was a children’s team there yelling down the halls at times. Overall a good experience and would stay again.
- 5/5
First time staying at this hotel and we will be back!
- 5/5
Close to downtown, friendly staff and able to answer questions. Facility was very clean and staff accommodating Stores nearby for anything you need. Breakfast was good.
- 3/5
The room was great. Having the fire alarm go off 3 times (9:30 pm, 2:30 am, 3:30 am) was not great. The first time brought us all to the parkin lot and brought the fir dept over. Glad there was no fire! It would be nice if the hotel even apologized, but no. Breakfast was meh. Plant based creamer or milk seems common at hotels these days, but not here.
- 2/5
The fire alarm was briken so it was turned off completly until it could be fixed. The fire pit was broken and advised the front office staff and they said that someone broke it and they had to call someone out to fix it. 2 days later another guest fixed and said it was a tripped circut. The breakfast is not wrll maintained. One day there was no milk fir the cereal. They offer microwaveable breakfast bowels that they heat up and leave under a heat lamp for you. The room smelled when we got there. The doors are cleaned with a wood polish and left greasy to the point that you dont want to touch them. We had no issue with the hot water.
- 1/5
Staff was excellent and the room was decent, and very spacious. Had an alarm system malfunction multiple times during the night, which is why the low review. It was just unlucky timing
- 4/5
it was nice to have kitchen
- 5/5
Was much more than expected. Check in was lovely and the room was even nicer than expected. Very impressed with it all
- 4/5
The rooms were large, beds were soft and comfortable and walk in shower was wonderful
- 5/5
We stayed at this property for 4 days with family. The rooms were very clean and beds were very comfortable. The breakfast was very good. My only concern was that the employees were making their breakfast with the guests and sometimes taking a long time as they would be making multiple waffles for other employees. Also was a little disappointed that the fire pit did not work. I would suggest getting it fixed or update your website that it is not working. Even though I didn’t bring my don’t was nice to see that they were very pet friendly. All in all we enjoyed our stay and would stay there again.
- 5/5
Staff was knowledgeable and friendly
- 5/5
Perfect location for what we were there for.
- 5/5
Very nice walkable neighborhood with plenty of options for eating.
- 5/5
Good location, breakfast. Clean rooms and nice smaller lake for walking the dog.