Quality Inn Murfreesboro - University Area
About Quality Inn Murfreesboro - University Area
Quality Inn Murfreesboro-University Area is located in Murfreesboro, within 30 miles of Lane Motor Museum and 29 miles of Nashville Zoo. This 4-star inn offers a business center. The inn features an outdoor swimming pool, fitness center and a 24-hour front desk. Guest rooms in the inn are equipped with a coffee machine. Earth Experience – Middle Tennessee Museum of Natural History is 2.2 miles from Quality Inn Murfreesboro-University Area, while Cannonsburgh Pioneer Village is 2.4 miles away. Nashville International Airport is 29 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- Bar / lounge
- Café / coffee shop
- Business center
- Dry cleaning
- Self-service laundry
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel is generally well-regarded for its cleanliness, comfortable beds, and convenient location near the highway. The staff is often described as friendly and helpful, and the breakfast is frequently praised. However, some guests have complained about unfriendly staff, issues with TV remotes and outlets, and problems with the air conditioning in some rooms.
- Convenient location near the highway
- Clean rooms and hotel
- Inconsistent staff friendliness
- Issues with TV remotes and outlets
- 3/5
Walls were super thin, I could hear everything in the rooms next to and above me. Otherwise, the bed was comfortable, the shower pressure was superb and the front desk was friendly.
- 3/5
the room fridge froze all of our food, fridge extremely tiny compared to other hotels
- 4/5
Not a fancy hotel. The room was basic - clean and well maintained.
- 4/5
Yes, TY
- 4/5
Tv didn’t work. Streaming serowere not available
- 5/5
Very nice and clean. Good sleep vey quiet. Great for the night or 2
- 4/5
Friendly, helpful staff. Pool was just being inspected by state, fortunately they passed and pool was opened later that day. No lounge chairs to lay out on though. Overall, great for the price!
- 5/5
The Staff was Amazing, Friendly and very professional.
- 5/5
Was in murfreesboro for work. Great place to stay for the price. Very well maintained and close to a great selection of food. Highly recommend this hotel.
- 3.5/5
Good
- 4/5
Very good
- 4/5
Nice place overall, however the room smell was unpleasant! It smell like dirty carpet, very hard to breathe.
- 4.5/5
I felt as though it was secure location and close to several things The cabinet door for the refrigerator was broken and would not stay closed. The AC unit was hard to control and did not seem to work quite right
- 4.5/5
Superb
- 2.5/5
We have stayed with this property many times be-for. This was the first time we experienced the room having a funny musty smell. When we had walked in to the room there were roaches crawling on the wall.
- 4/5
I will stay again.
- 5/5
Hotel was very clean, room was very clean, it’s a quiet place! Parking super easy!
- 5/5
Hotel was very clean, room was very clean, it’s a quiet place! Parking super easy!
- 5/5
Welcoming and courteous staff.Breakfast was above average (biscuits &gravy a plus). Comfy, clean rooms.
- 5/5
Very clean. Beautiful room. Bathtub was slippery. Informed front desk.
- 5/5
Nothing love everything recommended to family and friends to book a room to stay
- 3.5/5
Good
- 5/5
Nice and clean rooms and the lobby as we were checking in Nothing love everything recommended to family and friends to book a room to stay
- 5/5
Bathtub was slippery. Informed front desk.
- 5/5
Exceptional
- 5/5
Great stay. Lots of parking. Breakfast is more than adequate.
- 4/5
Good area
- 4/5
Good area
- 5/5
The property was exactly what we needed. We were just visiting family so we didn’t need anything overly fancy but these rooms were VERY comfortable, had everything we needed and was in a fantastic location to our families homes and for the things we wanted to do. Honestly the only weird thing was the shower had containers for shampoo and conditioner and then out by the sink, completely away from the shower there was another container labeled “shower lotion” that we weren’t sure if it was actual lotion or if it was body wash. It seemed much to thin to be actual lotion, but if it was body wash you would have had to put it on a wash rag or loofa prior to even getting IN the shower bc of the distance it was located. It didn’t matter and certainly didn’t affect our stay even remotely but it was kind a funny “Why did they put this out here?” moment.
- 5/5
The property was exactly what we needed. We were just visiting family so we didn’t need anything overly fancy but these rooms were VERY comfortable, had everything we needed and was in a fantastic location to our families homes and for the things we wanted to do. Honestly the only weird thing was the shower had containers for shampoo and conditioner and then out by the sink, completely away from the shower there was another container labeled “shower lotion” that we weren’t sure if it was actual lotion or if it was body wash. It seemed much to thin to be actual lotion, but if it was body wash you would have had to put it on a wash rag or loofa prior to even getting IN the shower bc of the distance it was located. It didn’t matter and certainly didn’t affect our stay even remotely but it was kind a funny “Why did they put this out here?” moment.
- 5/5
Exceptional
- 4/5
Check-in was super smooth with friendly staff. Bring your own coffee though, it wasn’t too hot even at breakfast. Had a great stay. Would definitely stay again!
- 4/5
Morning desk agent / server was great
- 4.5/5
Superb
- 5/5
Was perfect for the one night stay
- 3.5/5
Good breakfast Great staff Being on thr 1st floor was a little noisy
- 5/5
Good
- 4/5
Asfhkll
- 3/5
ok
- 4/5
Thisis the second time we have stayed in the hotel and have been happy everytime. It is clean and quite and very relaxing. I would recommend iot to anyone. The breakfast is just ok but it is not bad.
- 2/5
Parking was easy. Hallways had a smell and room towels had a stain in them. Pay the extra and go somewhere else.
- 5/5
Breakfast and parking was good. I will stay here again
- 4/5
A quiet, clean and reasonable 2 day stay in Murfeesboro
- 4/5
Not happy with breakfast
- 4/5
Staff is very accommodating which made our experience better than expected. Breakfast was fresh and there were hot items to choose from as well. The hotel appears recently updated as well as our room. The room was very comfortable for our 2 night stay.
- 5/5
staff
- 5/5
Very quiet and peaceful, good breakfast, very clean
- 4/5
Good hotel for the money.
- 3/5
Sheets were nice and soft
- 4/5
Room was clean & spacious. Bedding all very comfortable. Bath vanity mirror was not very bright which is something I find annoying. Otherwise good experience!
- 4/5
Easy access from expressway. Hotel is old but clean and updated. Breakfast ok.
- 2/5
Unfortunately the first room we were given had a dead roach on the table when we walked in. Showed the front desk person and he said they were full and no other rooms. After we had packed up to leave and said we would like a refund, miraculously he found another room. Though under normal circumstances I would
- 5/5
Enjoyed
- 1/5
The staff was rude and locked me out of my rooms and away from my service dog. I was lectured for bringing my SERVICE DOG into a pet friendly hotel! We booked 2 rooms for 2 nights, but when this happened we packed our things and left by noon after the first night.
- 4/5
TV remote in room didn't work very well, possibly low battery. Otherwise, room was clean and up to date. One quirk, was a small gift bag marked "Tips" on the dresser.
- 3/5
Got stuck in town and needed a hotel for that one night instead of the long drive home. Hotel room was ok however the hotel lobby and halls need upgrading. Not my preference.
- 5/5
Great stop
- 5/5
Convenient location as we were driving back from Nashville. Easy checkin and nice room. Room was spacious, clean, and cozy.
- 5/5
The room was very clean and we had multiple interactions with the employees and all were super helpful and pleasant.
- 5/5
Super easy to check in and clean room!
- 4/5
Yes, the breakfast was good. It was a full buffet, which is why we chose this hotel. The room is clean. Staff was good. Parking was safe safe.
- 3/5
the pool was closed but not stated on the web site. We were really ticked off because that was a huge reason why we booked it.
- 4/5
Parking felt safe. Staff were excellent. We didn’t eat breakfast.
- 4/5
Pretty good all around
- 2/5
Buildings as clean but does NOT look like the photos. I would not have stayed here
- 3/5
Ok for the budget
- 5/5
Could have been a little better but was okay
- 5/5
Room was clean. Bed was very comfortable. Safe area and close to a lot of restaurants. Left before breakfast but they have it available.
- 5/5
Great place to spend a few days visiting family. Good breakfast and staff is always friendly.
- 5/5
Clean throughout, spacious modern room, great breakfast choices at very reasonable rate.
- 3/5
The room was clean. Everything looked cheap & the hotel outside the room had a strong smell of freshener. It was very basic. Housekeeping on request, etc. We missed the breakfast so can’t comment on that. I didn’t feel it was in the safest area. It was right on the interstate.
- 5/5
for the money it was a very good deal
- 5/5
Yes
- 3/5
The facility was fine. It was recently redecorated and the beds were fairly comfortable. Several of the things in the room were either broken or barely worked, however. The particular room we were in needed some attention.
- 2/5
The room smelled of pot, “horrible skunk smell”, sheets were dirty on the bed. They did not have a room available to move us. The front desk employee did all he could for us but we had to pay for a dirty stinky room. Very disappointed as we went by your ratings on this hotel when choosing a place to stay.
- 5/5
Perfect place for a stay on the way home to Illinois from Florida. Clean, spacious room, efficient check in, amenities all working, and varied breakfast options. Obvious they take pride and keeping the place clean and maintained, and we know this is a place to stop when going through Tennessee in the future. Right off the highway with gas/food options within an easy distance also.
- 5/5
Polite staff, clean room
- 5/5
Room was clean, easy check in process
- 4/5
Breakfast was ok. The seating was very strange.
- 5/5
Breakfast was good and we felt safe. The desk clerk recommended we park by a side door that was right by our first floor room. That was a very nice and convenient recommendation for two elderly folks.
- 5/5
Very quiet. Minimal interaction with staff but the room was large and the shower was super nice. Worked perfectly for my conference stay.
- 5/5
Good night sleep
- 3/5
Clerk at check-in could hardly speak English.
- 4/5
Yes
- 3/5
Decent stay, older property
- 5/5
Cracker Barrel within walking distance!
- 5/5
Good clean convenient overnight
- 4/5
ok
- 4/5
Did mot have diet pop or extra pillows
- 5/5
The staff was so nice! Rooms was good!
- 5/5
Very clean rooms the breakfast was good and had ample parking. The front desk staff,especially the lady on the morning shift, was very pleasant and friendly and was able to answer any questions I had
- 4/5
.
- 5/5
The overall stay was okay given the price of the room.
- 5/5
The parking was safe. No one hanging around. Clean outside also. Breakfast pretty good. Bed very comfy. Little diamond in the middle of Murfreesboro. Thanku.
- 5/5
Yes
- 5/5
Clean room
- 5/5
I'd give it a 10 out of 10 star rating. Much nicer than expected.
- 5/5
Clean room,nice parking,very polite staff.Good breakfast
- 5/5
Very nice place. Would highly recommend.
- 2/5
All of the bathroom fixtures were loose. Breakfast was cold. Parking was fine. The entire hotel smelled very bad. Like heavy purfume or scent. As bad as a candle shop. Couldn’t wait to get out. We stayed there about 3 weeks prior. It wasn’t that bad. Which makes it worse. If they are not consistent.
- 3/5
Beds were comfortable but the room needs some updating. Otherwise not bad for the price
- 5/5
Goid
- 5/5
Easy parking. Quiet room. Decent breakfast
- 5/5
The trains were not fun to deal with!
- 3/5
Staff was courteous. Room was underwhelming. Filters need to be changed for the AC. You can feel it in the air when you breathe in.
- 4/5
I really liked the spacious vanity area, and the bed was comfortable. The water pressure was slightly weak, but it wasn’t an issue. The room was clean, and the location was convenient. It was also nice to be able to purchase drinks at the front desk. The breakfast selection wasn’t extensive, but the menu was well-balanced and just right. The egg dishes were especially good quality! Overall, I was satisfied with my stay.
- 5/5
Clean room. Good breakfast.
- 4/5
The room was clean and the beds were fairly comfortable.
- 5/5
Food was good, clean rooms, pool was nice
- 5/5
I’ve stayed here frequently over the years and have always had good experiences. Great breakfast, very comfortable beds, and I always feel safe. I recommend it highly
- 4/5
The room was clean and the staff were friendly.
- 4/5
Friendly staff, clean
- 4/5
Everything was fine.
- 4/5
Clean room
- 4/5
Rooms were updated and clean. Had everything we needed.
- 4/5
Room was okay. Need put trash can in bathroom
- 5/5
Clean and great price
- 5/5
The staff was so kind and the hotel was great I would 100% go there again!!
- 5/5
This is a FABULOUS hotel! We travel half the year for work and this was the best place we’ve stayed in for over a year, and it’s like old time prices. Friendly staff, very clean and updates are great. The staircase even has nice clean carpet! I wish everyplace we stayed would be this comforting. Shout out to the owner, management and staff! THANKS
- 5/5
Yes
- 5/5
Fast and citrus checkin. The room was very clean and smelled fresh. Breakfast as a wide variety and well stocked.
- 5/5
Very clean and were very friendly at the front desk
- 5/5
Easy check in, clean room, good breakfast
- 1/5
The fact that Cracker Barrel was right there was a plus, but that's really just coincidence not a feature of the hotel. The rooms curtains didn't close, so the parking lot lights shown right in on the head of the bed. So less than ideal. The plus side was that the hot water didn't run out and the bed was there.
- 4/5
Clean room and friendly staff
- 3/5
Stay was good, I didn't like that they call me around five pm try to ask for my credit card information over the phone
- 4/5
Clean room
- 5/5
The room was very clean and comfortable. Very nice.
- 5/5
Room was clean, quiet, very comfortable place to rest after being on road
- 5/5
The room was very clean and comfortable. Great location just off of the interstate. The staff were pleasant. We only took coffee to go in the morning, but there seemed to be a good variety of breakfast offerings. Room rate was very reasonable. Would definitely stay here again.
- 4/5
Everything was great except for the breakfast needs more variety.
- 5/5
Great staff
- 5/5
Check-in was easy and staff person was very personable
- 3/5
We arrived later in the evening. Parking lot had several other people- may not have been guests- hanging out in their cars. Sketchy An exterior door jam and lock are in much need of replacement. You can see light through the jam and the lock plate could easily be pushed through. In the morning noticed and reported mold in the shower head and brown “ something” smeared on the wall. No compensation offered or even to go look at the problem.
- 1/5
1st guy..said.. I have reservation. HE ASKED FOR HIS iD ..and promptly gave him his room key. 2nd guy.. said.. I have reservation..he was given his room key.. 3rd guy...is me..I have a reservation.. was told would be s deposit.. why not the first 2 guys. I wait to see if the 2 guys behind me where asked for a deposit...nope. !!! I travel all over America for work many years... normal if i am ask for a deposit..i cancel my reservation..and move on to next hotel. Today I was just to tired ..and paid the deposit. I am a gold choice rewards member many many times over .stay in hotels 365 days a year for work.. just amazed that we are still judge by our appearance and not by our character in this world!
- 4/5
Reasonable pricing
- 1/5
This place was horrible ! It stunk soo bad smelled like strong chemicals and cheap coconut air freshener - it was like it was fumigated with this horrible smell - we opened the window to try to get some fresh air -I began coughing and choking my head was hurting - we had to leave - don’t stay here 😇
- 5/5
So clean organized
- 5/5
Room was spacious, clean, and comfortable. TV had good channels!! (that's getting to be an issue!), Staff was wonderful, breakfast was very good.
- 4/5
The facility is a smoke-free hotel, but somebody was definitely smoking cannabis in the hallway. The guests for the most part seemed very respectful and a lot of families. I would definitely recommend the quality Inn if you need a good hotel at a very good price
- 5/5
Clean room, good breakfast and all around pleasant experience.
- 2/5
We had to buy cleaning supplies for the room. I don’t think it was cleaned after the previous guest. They were hounding us about our puppy, but couldn’t clean the room. We didn’t feel it was clean enough for her to even stay there. I killed two baby roaches in the bathroom on night two. Sadly we unloaded our luggage outside our home to make sure we didn’t carry any back with us.
- 5/5
Room was spotless and the staff was very friendly.
- 5/5
Clean room, safe, quiet, and parking was no problem.
- 5/5
The rooms was clean and the bed was comfortable. The fragrance was a bit strong, so I suggest turning down the machine in the hall. . Nice place with pleasant staff. Didn’t eat the breakfast.
- 5/5
Room clean
- 5/5
Room very clean staff also very friendly . The young lady that checked us in was very friendly and smiled during check in. At three pm there were 5 people waiting to check in-seems a bit short staffed for check in time.
- 5/5
Staff were helpful
- 5/5
Comfortable room, fresh decor, solid breakfast. Best night of sleep in weeks!
- 5/5
The staff is very helpful
- 4/5
Room was ok.
- 4/5
Yes
- 5/5
Room was clean.Staff friendly and helpful.Breakast menu was good.Air conditioner kept room comfortable.
- 5/5
Room clean, it was that front desk oersons 1st night. He was extremely professional and helpful.. did not stay to tru breakfast. Beds were comfy.
- 5/5
Great staff, clean room
- 5/5
Friendly staff
- 5/5
Clean room, a hot breakfast was ready at 6:00 am :)
- 3/5
The lady at the front desk was initially very rude. However, when my husband responded kindly, she warmed up. The elevator broke while we were there and we had to carry our things up 4 flights. I know it couldn’t be helped but the person at the desk couldn’t have cared less as she watched us struggling. The room was hot. On the plus side, it was relatively cheap, the beds were pretty comfy, the water pressure in the shower was great, it was clean, and there is a Cracker Barrel right beside it.
- 5/5
Go fight win
- 3/5
Older building which m
- 5/5
Great
- 3/5
Bathroom light was out and even though I reported it, I was told the maintenance person would not be available until the next day, which is when we were checking out. The fire/smoke alarm went off early one morning even though we were told there was no danger. Deafening sound and they had difficulty turning it off.
- 1/5
Checked in around 9:15pm, as soon as we excited the elevator we were greeted by an awful musty smell that was attempted to be covered up with a cleaner smell. This smell was overwhelming in the room as well. As soon as we turned on the light in the entry, a cockroach ran up the wall. I was able to get a photo of it running up the cord of the blow dryer, which is right by the entry door. Between the nauseating smell and the cockroach, we went straight downstairs and let the girl at the front desk we wanted to leave. I showed her the photo and she said she understood and would address the issue. After over 72hrs, I am still being denied a refund.
- 3/5
everything was fine except the strong odor of the cleaner used in prepping the room. That said, the room was very clean…but the smell of the cleaner was very strong. I like Quality Inns in general because the basic services are there and well kept up. Quality Inn Murfreesboro was no exception.
- 5/5
The staff was so nice and friendly especially the sweet lady that checked me in. The room was so clean, I was very impressed. The only thing I had a problem with was the ice machine was a little difficult to find. Would definitely stay here again.
- 5/5
Room and amenities were very good for the price. We will be staying here in the future.
- 4/5
Area was clean and well attended.
- 5/5
We didn’t eat breakfast
- 4/5
The sink was not emptying and toilet was not flushing properly. The staff was kind enough to change the room right away but the second room was smaller and it smelled like wet towels. No amount of Febreze or air sanitizer eliminated the smell but the sink emptied out and the toilet flushed properly. Oh and there was hair on the pillows of one of the beds.
- 4/5
Good location
- 3/5
Squeaky ceiling - could hear the person in room above me walking / moving all night.
- 3/5
The rooms were smelled horrible.
- 4/5
overall clean however the room had the 'unused musty damp' smell to it. We were able to open the window & turn on the air unit & cleared it out in an hour.
- 2/5
The staff tried but unfortunately, my bed sheets were dirty and had to be changed in one bed and the other bed had a bug. So kudos to the staff for trying they really did but the sheets and the bug in the bed is a no for me.
- 5/5
Sparkling clean room. A good value. Quick registration and checkout. Good, free, breakfast!
- 5/5
Room was clean and the air conditioner was pretty quiet and worked well.
- 5/5
Nice clean comfortable
- 4/5
Nice and clean room.
- 4/5
East check-in and checkout. Would like more breakfast options.
- 4/5
We stayed one night everything ng was clean and as expected. Breakfast was good..
- 5/5
Clean room, nice facility, friendly staff, good breakfast.
- 5/5
My wife and I had plenty of room. Shower wasn’t to bad either.
- 5/5
One of the very few Quality Inn’s that are even close to advertised. This place was impressive.
- 1/5
I
- 4/5
I did enjoy my stay but I had my dog with me. He had his cage and I’ve never had any problems with any other hotels when I brought my dog. If im heading out I leave him in his cage and he’s perfectly fine. While staying at this one, i received a call from the front desk while I was out eating. They said my dog could not stay in the hotel alone. Apparently someone was making a complaint about my dog barking. Which he wasn’t. I had to go back and pick up my dog and leave him in my car while I finished eating. But I ended up just leaving the restaurant without finishing my food. There was no indication about leaving your animals in the hotel room wasn’t allowed. I checked their website.
- 5/5
Clean room, does seem like they are in the midst of upgrading some things. Best part of breakfast was the waffle maker, they should invest in a 2nd one.
- 5/5
Bananas and apples would be nice
- 5/5
Extremely nice hotel. The staff was pleasant and helpful. Very clean inside and out. I enjoyed seeing the quality of the towels and bedding! Everything smelled so fresh and pleasant. Great stay! I would stay again!
- 4/5
Safe parking, clean room, hot breakfast. USB charging ports in room didn’t work. Front desk called us at 4:00pm and 9:45pm to find out when we were arriving which I found very unnecessary. I don’t know if I’d stay again, but it was a clean room at a good price.
- 5/5
Was a good value. Nice and clean.
- 5/5
Amazing visit
- 5/5
Friendly staff, good price, clean, comfortable beds.
- 5/5
It was worth the extra hour of driving today (less tomorrow!) to avoid the higher priced and lower rated hotels of the east Nashville area! I even found, with the help of GPS, an alternative drive which avoided the Nashville rush hour. Great day!!!
- 5/5
Best place for a hot breakfast that is included in the room rate. Good TV channels selections too
- 5/5
The staff was friendly and helpful
- 4/5
The went smoothly And we were able to get in early. The room however had a musty smell, the house came in and sprayed a scent, it didn’t hold. All of the staff was accommodating.
- 1/5
Worst hotel ever
- 3/5
Slow staff at check in. Poor breakfast
- 4/5
No stopper for the bathtub. Everything else was good.
- 5/5
I was able to bring my fur baby. Very close to nearby restaurants
- 2/5
The first room that I was put in was completely dirty. Sheets were still dirty. When I pulled down the cover there was hair and stains in the bed. Sheets. Marks all over the wall. The carpet was ripped up like a dog had chewed it. There was a very funny smell inside the room. Toilet was not clean. Also had hair still on it. Tried to complain but of course I didn't pay for the insurance on the room so I had to go downstairs and request another room, got another room all right across the street or well right across the room that I was already in. This room was a little bit cleaner. I believe the sheets were clean. However, the countertop was dirty and the shower walls and door were still dirty. And the AC either blew unbelievably freezing or extremely hot. There was no temperature control that actually felt like it was temperature controlled. Requested a refund. Never heard anything back, left extremely early after. I'd already only checking into the room after midnight. Just and that's what they think. They can charge people, regardless of a discount for using this app. People expect to be in a clean room that they feel like they could sit on the toilet and climb in the bed and go to sleep. Not feel like they need to check the mattress which I did multiple times to make sure there was no bed, bugs, etc, one of the mattresses in the bedrooms was actually stained and disgustingly dirty when I lift it up and had wished that I had not done so. Breakfast was short and brief.
- 4/5
Price is affordable and clean
- 3/5
Set up for hanging clothes by the door not ideal
- 4/5
It's clean and well-maintained - just off the interstate. Affordable and convenient with a friendly staff. The area could be considered sketchy by some.
- 4/5
Seen baby roaches in bathroom
- 4/5
Recently updated and they went the quality route for sure. It was very clean, however had a very perfume/spray smell that was extremely strong when in our room. The only complaint I have about price, is where we booked online (hotel.com), the dog price was $30, and when checking in, we were charged $50.. not sure why the difference. The pool was very small but clean and enjoyable!
- 2/5
We could not control the temperature in our room. We were hot all night. The rooms were remodeled but it was still an old hotel. Breakfast was not good. They were out of half the food when we came down to eat. The scent in the lobby was nauseating.
- 5/5
We booked as a family group before our cousin's graduation at MTSU. Rooms were clean and well kept with comfortable bedding. The friendly staff easily accommodated our group's request for adjoining rooms. The pool was clean and well stocked with towels. Breakfast buffet had a nice selection of items. All in all, a good experience.
- 5/5
Always enjoy here
- 2/5
Expedite said I needed to finish a reservation so I didn’t check my credit card, and ended up with a double reservation and Quality Inn would not cancel the second reservation and owe me 400.00! I’m 86 years old and didn’t look too see my first reservation was charge to my credit card! Need the refund plus the 99.00 penalty that Expedia charged me!
- 4/5
Husband was traveling from St Petersburg, FL back to west Tennessee and not able to complete the last few hours home. He was very pleased with the room and staff.
- 5/5
We were very impressed with the overall of the property. The room exceeded all our expectations.
- 4/5
Great clean and easy stop
- 3/5
Hotel was average. Early check in compensated for choice of rating.
- 1/5
When I book this property I tried to change it about 5 days ahead of time but they told me there was a no change, no cancellation policy. I've never had this happen before and I've stayed at hundreds of hotels. Terrible
- 3/5
We had just an overnight stay on our journey home. The man checking us in acted mad at the world, was not pleasant at all but the woman that checked us out the next morning was so swet, kind and thanked us so much for staying with them! The bed was very comfortable but the room was muggy which made it hard to sleep. I needed to sleep comfortably and be out by 7 and on the road but becawe had trouble sleeping in a hot room, when we finally slept we decided to leave later, I had an 11 hour drive the next morning. I believe the ac filter needs to be cleaned and the coffee pot was gross so no coffee the next morning. We did not go to breakfast as planned because trying to sleep was more important. The room was clean other than that. My only other complaint would bevthat you can't see out of your peep hole, it has been covered with something. As two women traveling, you need to see who is coming to the door. Overall okay stay but probably wouldn't again.
- 5/5
Very comfortable. Will stay again
- 5/5
Close to main streets
- 2/5
much smaller room, moldy, bad smell
- 4/5
The property was good. The air freshener they used in the lobby was a bit strong.
- 5/5
Pool was nice rooms were clean and modern, great room. Was very reasonable
- 4/5
Clean and comfortable beds. Breakfast is average.
- 5/5
I have stayed at this location several times the staff are wonderful. The rooms are very clean, and the location is perfect.
- 5/5
Nice
- 4/5
The staff was very friendly. Although the room was clean, it smelled pretty bad.
- 5/5
Clean room, clean sheets, smelled good. Amazing value.
- 2/5
Just meh, definitely a roadside hotel. Completely fine. Not dirty, but not luxury by any means.
- 5/5
Excellent value for the money. Clean, updated rooms, friendly staff and good breakfast.
- 4/5
was very clean and nice, overall a good stay
- 4/5
Nice place to stay but just wish they'd extend breakfast til 10 am on Sundays.
- 5/5
Clean Quiet fresh smell
- 5/5
Good price, clean room, no complaints.
- 5/5
The breakfast had hot options and was very good . Bed was comfy and it was a great 1 night stay
- 3/5
Property and stay was great. The amount for my dog was not. Expedia hotel services told me $30 and the hotel charged $50
- 5/5
Very well managed and well organized.
- 5/5
But overall! Would stay here again!
- 4/5
Cleaning supplies used smell horrid. Room was very clean though.
- 4/5
Very clean and well kept.
- 1/5
Every time I call for something it was a wrong
- 5/5
Everything was perfect! Very nice especially for the price point! Will definitely stay here again!
- 1/5
I walked in and cancelled my reservation on the spot, which is something I’ve never done before. Even though there was a legit safety concern due to strong odours and asthma, Expedia would not give me a refund and the hotel manager has yet to return any of the calls or emails.
- 5/5
The full, hot breakfast was great. The beds were comfortable.
- 5/5
Great stay! No problems, 3 nights.
- 4/5
Friendly staff and easy to access.
- 5/5
Clean, friendly helpful staff
- 4/5
Check in staff was good, check out staff was AMAZING! Property is updated, clean and quiet!!! You are tucked away right off a main road and highway making for an easy in and out, but you hear no traffic. I travel here often and this will be my go to hotel from now on.
- 5/5
It was a nice place
- 4/5
No comment
- 4/5
It was overpriced for what we got but it was during graduation so the place was packed. Pretty standard in most respects but was safe and comfortable and did the job. Room was comfortable and bed was comfy. Pet fee was a little steeper than usual.
- 5/5
Staff was very nice, clean, quiet and the breakfast was good.
- 3/5
The hotel is not in a great area. The staff were very nice and accommodating when right when we arrived our toilet was not flushing. They changed our room.
- 5/5
Nice clean hotel, friendly staff
- 2/5
The breakfast made both of us sick.
- 5/5
Fantastic
- 4/5
Room was fine and comfortable, might stay again, especially as the rate was reasonable. Reason for the 4star rating was because the entrance door nearest my room (right around the corner) had a security door that would not latch so anyone could enter at that end, key card or not. Hotels compromising on safety, not my fave.
- 4/5
It has been awhile since we stayed in a motel. I did not have high expectations. It was a pleasant surprise. Perfect location close to the highway. Nice clean room.
- 5/5
This property was amazing and very reasonably priced.
- 5/5
This place was very convenient to necessary places to eat and really close to the Interstate. My room was spacious and super quiet. I will definitely stay here again.
- 5/5
all good
- 3/5
Property and service is ok
- 3/5
Just ok—fine enough to sleep and leave. Room was made up but had huge red stains around the bed, nightstand was dirty, the handheld nozzle was broken at the base—and the front desk person couldn’t understand what I meant after explaining it to her. No washcloths the second night. If you’re rolling in and out quick, it’s fine. Not anything for week.
- 5/5
.
- 1/5
Many husband and were not able to sleep found bed bugs and went to tell the clerk was trying. To get us another room but we were very discouraged to may or may not happen again so we slept on one bed after we checked carefully I would like my money back
- 4/5
The rooms were very clean and beds comfortable.
- 4/5
The room was clean and comfortable, but there were some small issues. There was a large gap in the door and the with cover did cover the window all the way so you would have light in your face while you sleep. Also the faucet in the shower was super loose.
- 5/5
The hotel smelled clean as soon as you walked in to the lobby, the rooms smelled like they've been freshly cleaned the beds were nice and clean and comfortable. I wish they didn't have carpeting but it didn't seem stained. The breakfast was the usual Fair, nothing exceptional but it was available from 6:00 to 9:00
- 3/5
All was good except avoid room 115. It’s connected to the lobby and breakfast room. Guests stayed there until after 11 talking and it was literally right at door 115. Lots of kids were there for an event and at breakfast which started at 6 were SUPER LOUD. Also do not like that sink was literally right at your door. Otherwise all was good !
- 4/5
Every thing you would expect from this hotel chain clean comfortable only thing we didn’t care for was the breakfast not good at all
- 4/5
I like the fact the staff was really nice also the property was clean I will definitely visit another Quality Inn.
- 4/5
Friendly staff
- 5/5
It was a very nice hotel. Never sure what you get with some of these hotels. This Quality Inn was very nice.
- 5/5
Very Satisfied!
- 5/5
Very easy to check in, the front desk personnel gave us all the information about the property and they were very nice.
- 5/5
Really clean and comfortable. Great experience and very reasonable.
- 4/5
Check-in was very fast. The room was small but adequate for a one-night stay. Nice breakfast in the morning.
- 5/5
Nice and clean and quiet. Thanks!
- 5/5
The hotel smelled good throughout the building. The room was nice and clean. The front desk clerk was courteous.
- 1/5
Staff was extremely unprofessional