Days Inn by Wyndham Nashville Saint Thomas West Hospital
About Days Inn by Wyndham Nashville Saint Thomas West Hospital
Experience an abundance of unparalleled facilities and features at Days Inn by Wyndham Nashville Saint Thomas West Hospital.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel.Visitors can take advantage of complimentary parking directly at the hotel. Reception services such as concierge service and express check-in or check-out are available to accommodate your requirements. Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the hotel's ticket service and tours.Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay.Smoking is limited to specified smoking zones.Each accommodation at Days Inn by Wyndham Nashville Saint Thomas West Hospital is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere.In select rooms of the hotel, guests can enjoy the advantage of having linen service available for their convenience.In select rooms, guests can enjoy a touch of amusement with the availability of television for their entertainment. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator and a coffee or tea maker at your disposal.Maintain your cleanliness and comfort using a hair dryer and toiletries available in select guest restrooms. Begin your holiday on a high note. At Days Inn by Wyndham Nashville Saint Thomas West Hospital, your mornings are greeted with a delightful, free breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. Throughout the day and evening, grab a bite to eat from hotel's self-service vending machines whenever you please.
Amenities
- 24-hour front desk
- Meeting space
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- In-room refrigerator
- In-room microwave
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel reviews are overwhelmingly negative, with guests expressing dissatisfaction with cleanliness, maintenance, and noise levels. Many guests also reported issues with the staff and services provided.
- Staff was friendly and helpful in some instances
- Location was convenient for some guests
- Rooms were dirty and not properly maintained
- Noise levels were high, disrupting sleep
- 3/5
Would never again stay here. Dirty and poorly maintained.
- 2/5
No place to eat breakfast. Not but one wash rag. Only 2 bath towels for 3 people.
- 1/5
Booked and paid online but when I got there they required another $75 refundable deposit supposedly but wouldn't be refunded for 3 to 5 business days which kind of hurt me because there was nothing about that when I reserved and paid for the room didn't know anything about it till after I got there the door knob was falling off going into the bathroom the tub surround was peeling away from the wall I mean it's kind of one of them yeah it was cheap and I guess you get what you pay for but wasn't that cheap after having to pay another $75
- 5/5
Everything was fine
- 5/5
Good place to lay your head
- 5/5
The room was clean but the property itself is pretty run down.
- 2/5
First of all, hotel misrepresents the photos. It’s completely different what you see online. Operated by independent owner, just named as Days inn. Hotel amenities says it has microwave oven, didn’t find anything. Surroundings stairs, room sink, walls are dirty. Wrote review. Then manger called, said I should talk to front office rather than writing for world to know. Went to front office, they said they don’t have anything, not even towel. Manger said he is sending microwave to room, never happened. Complete horrible experience with one year old baby. 2 star is too much for this
- 3/5
The mattress was awful it was swaying so bad in the middle
- 1/5
This place was actually scary to stay at, regular door locks didn't eork, had to use dead bolt to lock it. Hair dryer didn't eork, shower curtain was torn and nasty, room smelt like a wet dog or worse. No ramp to bri g up our luggage, Pubic hair was on the sink!! WILL NOT STAY HERE EVER AGAIN!!
- 5/5
Very satisfied!
- 5/5
Quiet rooms nice beds house keeper kind gave me another blanket because I was cold a little chizzy on the towels ask for 2 towels
- 1/5
i think it is an ok place. the cable was out and we didnt stay there,
- 1/5
No extra toilette paper small towels
- 2/5
Explore your options before you settle on this location.
- 1/5
Dirty and poor location. Front desk staff was rude and mostly unavailable.
- 1/5
Room: unkept condition Parking: No problem Staff: Ok Microwave: In poor condition (full of rust inside) Small fridge: Poor condition; Not suitable Bathroom: Poor condition, rusty and unkept Note: We were not aware of an additional deposit before getting the keys to our room, even though we fully paid for the whole stay before arriving at the premises. This additional deposit (that caught us by surprise) should have been conspicuously disclosed a the time of reservation.
- 1/5
Absolutely disgusting. Black mold in the corners of the room, stains on the sheets of the bed, and in a bad area. The rooms were gross.
- 5/5
Everything worked great n it was a relaxing week
- 4/5
It was a good stay at the hotel. The breakfast time can be a little bit longer, by an hour.
- 2/5
No hot water for shower!
- 3/5
Parking is bad.
- 4/5
Clean room
- 1/5
Broken crack pipes on floor beside bed, accused that they were mine when I notified them thereof, and then didn't give me back my deposit. Nasty, dirty, slum.
- 1/5
Ac did not work room was too hot to sleep
- 2/5
The a/c didn't work my room was very hot i had tobuse continuing fan in order get any air
- 5/5
Great staff. Good for the price
- 3/5
The property was very run-down with paper thin walls. It was very clean. Staff was very helpful. The breakfast was surprisingly good! Probably would not stay again. Felt a little unsafe.
- 1/5
Room smelled so potent of cleaning chemicals it stuffed me up. There was body fluid and condiments on the chair so thick and caked on you couldn’t sit down. Very gross hotel.
- 2/5
Fridge didn't work, cable didn't work, tried to call the front desk to get help, landline phone on the nightstand was missing cord. Room smelled like 28 gallons of concentrated fabuloso, office chair for the desk area was MIA. I went to the front desk to tell them about the issue, said they'd "send someone", I suppose "someone" was off. The parking spots were lined for Tuk Tuks, not my compact Nissan, ever car took 1.5 spots out of necessity, not vanity. There's more but I must be near the character limit. he Froot Loops were good!
- 1/5
And that’s not to mentioned an unaerated, clogged-up sink. The smell of a cleaning formula was so overpowering that I had to wear a face mask so I can sleep. 😮 Go figure.
- 2/5
The tv did not have good reception. The frig was not cool and did not get cool during our stay. The door only had 1 lock that would lock. Only way to keep door closed was to lock the 1 lock that worked. Door latch not working on door.
- 1/5
Room seemed clean enough but the bathroom was gross. The property itself was very sketchy and we did not feel safe at all. The pictures of the property on the website are very deceiving and look nothing like how the property actually is. The person at the front desk was at least very polite and kind, but overall I did not feel safe staying here and would not recommend anyone stay here.
- 4/5
Clean room. Good location.
- 5/5
Great deal and one of the cleanest motels I’ve stayed in. The staff is very friendly and on it as well. I travel a ton for work and I can always rely on this location to be a solid and reliable place to stay
- 1/5
We made a reservation, however they didn't actually have the room when we arrived, and the only staff we made contact with was the incredibly bored then rude and combative greeter.
- 3/5
Don't even bother with the online check-in or check-out. They can't see anything you do. I got a call nearly 3 hrs after I checked out to see if I wanted to request a late check-out. When I checked in, the lady at the desk completely ignored me until I spoke to her; she sat there playing on her phone. The rooms were clean but completely outdated. There was an old phone in the room, but no cord anywhere in sight. The air and refrigerator worked, but both were turned off when I arrived.
- 5/5
Staff always cheerful and helpful/ clean rooms and great location for our needs / breakfast a plus
- 2/5
This is an old run down MOTEL - rooms are accessed from the exterior (no interior hallways), no elevators. Reserved handicap accessible room, it only had a single bar on the outside of the shower. When addressed with staff the next morning, they said it was NOT an accessible room but nothing was ever mentioned during check-in.
- 1/5
Got accused of doing drugs in the room. Will never go back
- 1/5
Room smelled disgusting and I immediately asked for another room. They didn’t have any, so I had to go somewhere else. Asked for refund that night but front desk said I had to talk to the manager. Hotels.com wouldn’t give a refund either. I called manager 5 times and could never speak to them. Absolute dump, stay away!
- 3/5
.
- 5/5
Yes
- 1/5
Cold shower and no breakfast, locked in office for 10 minutes, at least, we left without, it was 730ish, breakfast supposed to be 6-9. No one answered the doorbell or phone
- 5/5
Room was clean and warm staff was very respectful
- 2/5
Hotel is in need of renovations.
- 5/5
The front desk staff were amazing
- 5/5
Great breakfast, saved my life during the storm
- 1/5
Our 1st room the door handle was falling off and the smelled like pot. Our second room smelled like cigarettes, and there was loud activity all night till 3am outside in the parking lot. I guess you get what you pay for.
- 4/5
Room was clean. No refrigerator in room which was a bit of a bummer as I like to order Door Dash and keep left overs. Breakfast was basic but cooked well and hot. Overall good value for price.
- 1/5
Had to leave room due to bed bugs. No one at the front counter to assist me with my issues, so I was forced to sleep in my vehicle.
- 4/5
Staff was great, room was as offered and clean. was in Nashville for family medical problem, so, didn't spend a lot of time in room, but was pleased
- 3/5
Room was very clean but service not so great we only had half roll of toilet paper in our room and ran out and front seat said they had no access to any and no towels had two small towels and had to wait til housekeeping the next day to get more which was around 10am by that time we needed to be somewhere else
- 3/5
Staff very rude and unprofessional
- 1/5
No room service for 4 days....Breakfast was horrible cooked on a electric hotplate...it was cold...no milk for coffee...tv service kept kicking on and off...blower dryer didn't work took me to keep calling to get it fixed...lots of traffice noise...pictures on line very deceiving...the only thing good was the bed
- 3/5
Polite. Ac rattled at first but it quit. It’s a place for someone that wants to shower and sleep and go to work, or hit the road, not lounge around in luxury. The breakfast is pretty standard, I’m ok with that. I would stay here again.
- 5/5
Very nice
- 3/5
Th floor of my room was very warm to the touch. It seemed like there was heat coming from the room under mine which made my room extremely hot at times. I had to keep the AC on at all times to cool down but there were moments where it didn’t help for how hot it was in the room. The WiFi wasn’t the best but that was to be expected
- 2/5
Room door would not lock from the outside. Entry without key card was easy. Outlet at vanity was non functional therefore, hair dryer was non functional. Shower curtain rod was loose at both ends and dropped down in middle as it was curved by design. This made shower curtain impossible to keep closed at each end.
- 1/5
Refrigerator did not work, which we needed to keep food and drinks cold. It was very noisy and room was not very well maintained.
- 3/5
The room was ok for the price. The AC/heating unit never seemed to shut off so that was annoying. TV had so much static. The room was very clean. The lady that checked me in was great. I didn't have breakfast while I was there but they seemed to have a variety.
- 3/5
It wasnt too bad. I didnt mind it, front desk lady was really nice and helpful.
- 3/5
Noise from room next door.
- 4/5
Plugs in wall need work chairto be replaced due to a detachable wheel.door gave ossues but overall good. Website needs to explain pricing better
- 3/5
Slow Checkin and Cash Eating Vending Machines with No Water available. So make your own arrangements; otherwise, it's near downtown and affordable.
- 1/5
Room was dank smelling, I could here quest through the walls during the night that kept me awake. The parking lot directly in front of my room was flooded. I checked out after the first night and the motel still charged me for a weeks stay and they charged my card again for another night a week later. Crooks.
- 5/5
Rooms are ckean and breakfast is delicious 😋
- 1/5
Pictures were way outdated. Run down. Was accused by staff for having a pet and we had not even unpacked our luggage before receiving the nasty text threatening to charge for the invisible pet we had . Extremely rude. Duane to be exact
- 1/5
Explained in previous message.
- 2/5
After three attempts, we were assigned a room without our requested amenities. Room had no working phone- no jack; mini fridge on ueven shelf; 2beds only 1cup; dangerously warped floor as you entered toom. Upon check out, clerk had a mouth full of sunflower seeds during the entire process. Needless to say we will NOT be patronizing this location in the future.
- 1/5
There were roaches in the bathroom and hairs everywhere
- 5/5
Good
- 5/5
Very clean very nice staff amazing free breakfast is about $20 worth
- 5/5
Very good
- 4/5
Clean
- 3/5
On the plus side , we felt safe in the area. Heater and AC worked well but it made the cigarette smell worse. Beds and pillows weren’t horribly uncomfortable. Price was right for room/ very comparable to a Motel 6 .
- 2/5
The tv in our room was broken, it had black lines going done the screen and only 6 channels came in. The drain in the shower didn’t stay up we had to stuff a bar of soap under it to get the water to drain and there was a cigarette burn on the desk chair
- 1/5
Although I had booked almost a month in advance and completed my pre-arrival check in enroute to my destination, when I arrived at the hotel, they had given my confirmed booking room away to another traveler. Being that I am handicapped and the facility only had a room available on the second floor (NO elevator), I attempted to contact my booking agency but while on hold on the telephone, the manager cancelled my booking before I had a chance to try to make other arrangements. I was 500 miles from home and it was after 10 PM when I arrived, I needed to rest but didn't have a confirmed place to stay. This facility is a piece of crap and shouldn't be allowed to solicit reservations from any source.
- 4/5
This was a good place and location.
- 2/5
The heater didn’t work well. We vacated one day in advance. Losing a day’s worth rent
- 4/5
We didn’t go to the breakfast during the stay but the air was great, location to broadway was great. Right across from a bmw dealership and a half mile to a raisin canes
- 2/5
staff didnt make the beds or replaced soiled towels. the breakfast sausage was cold the eggs were cold & runny. The floorboards in my room were loose & coming up. Never did figure out how to work the floor lamp in the room
- 3/5
My stay was just fine
- 1/5
Ceiling was flaking off, outside door had light coming through, shower surround coming down, was an adjacent room at one time and only had a dead built and desk placed in front of it. Area is unsafe appeared to have long term stayers who gather outside.
- 4/5
Could be better options for breakfast. Parking is horrible.
- 5/5
clean roon, lovely staff, great everything.
- 1/5
If you're looking for a thrilling experience where the fear of a sudden stabbing walking to your room is included in the nightly rate, then congratulations—you've found your next stay! For $80 a night, you get an experience that's less "hotel stay" and more "low-budget horror film." Let me lay out the highlights: • The Welcome: Asking the front desk attendant for two extra towels felt like an international incident. I truly believe I was financially devastating her personal paycheck with my outrageous request. • The Hygiene (or Lack Thereof): The bathroom was truly special. If you enjoy knowing your predecessors intimately, you’ll love the shower, which came fully furnished with strands of hair and mysterious shavings. Cleanliness is apparently an abstract concept here. • The Architecture: The exterior steps looked and felt like they were being held together by nothing but duck tape and a prayer. Not exactly confidence-inspiring when carrying luggage. • The Clientele: This seems like the perfect, judgment-free zone if you happen to be bringing a hooker back to your room. Just an observation on the overall atmosphere. In all seriousness, this hotel is disgusting and should not be listed on any reputable booking site. Expedia, I tried to resolve this significant issue with you privately due to the truly uninhabitable conditions, but the issue was never escalated or resolved.
- 5/5
Great rooms
- 1/5
We walked in the door on a colder night and turned on the heater
- 3/5
It was to loud outside ! I couldn’t sleep good
- 3/5
The staff was great. Rooms are old but what I expected for the price. Along a very noisy road.
- 2/5
Rooms were falling apart. Phone in the room wasn’t even connected.
- 5/5
veru good!
- 3/5
2 nights stay, good hotel, bus stop 1 min walk to honky Tonk street 25-30mins. Rooms good size, bed comfortable, pillows need new ones, sink needs redoing, shower and bath are ok, plug socket by sink not working, TV a bit on the small size and only 15 channels. Lot of parking all free, reception staff were helpful. Noisy fridge. Travellers from uk🇬🇧
- 4/5
The only problem I have, parking space is narrow.
- 4/5
WiFi suck
- 3/5
Room has some electrical issues, it's ok they put up with us almost 50 years, some of the workers out in parking lot, greeted us, we wondering when you all coming. Saw Patel first time in some years.
- 3/5
Parking kind of cramped. I didn't even try breakfast because it looked unclean. The room was not very nice. Traffic on the nearby road was loud.
- 1/5
The coffee maker shouldn’t be in the bathroom!! And the shower gets clogged, so that needs to be fixed. On top of that, they charged me double for one night!
- 5/5
Staff was nice. Room was clean and comfortable
- 5/5
Great for the price
- 3/5
Beds were old and uncomfortable.
- 4/5
Clean room. Had trouble with door lock but was quickly fixed.
- 1/5
Was not in a good area. More like a motel than a hotel
- 3/5
My hotel stay was okay. I spent most times outside doing stuff. But the staff was okay. The refrigerator did not keep things cold. The remote for the television did not work. The breakfast was finished early.
- 2/5
Very dated.
- 2/5
The sink is painted, the flooring is a broken toe waiting to happen
- 1/5
Terrible stay I am very disappointed and will never stay here again. I would love to be able to talk to someone about this stay and see what can be done.
- 2/5
The lights and outlets between the beds didn’t work. The refrigerator was propped up on a piece of plastic that made it very unstable.
- 1/5
We didn't want room service they went on anyway but never changed sheets or made a bed. No towel were cleaned or ready in morning and said they had only enough for each room. Coffee was watered down by 830 . taste bad. Only one pot each morning.
- 3/5
This place is okay. Is it super nice? No. Is it safe? Yes. If you’re not overly concerned with having a *nice* hotel room and you want the cheapest stay possible while still feeling safe and being able to uber to Broadway - this is perfect for you. If you are someone who will not stay in a hotel where the doors face the outside - this is not your place.
- 1/5
Manager is rude and a thief
- 0.5/5
Yes, the things I didn’t like was the drain did not work in the tub. The person next-door kept the TV on all night could not sleep. Holes in the wall in the bathroom.
- 5/5
Convenient for a quick stay but parking was limited
- 1/5
There weee old mattress and beds sitting outside, the bed was broke down, they didn’t have any breakfast
- 3/5
Tons of eateries, stores nearby. Minutes from Vanderbilt, which was the reason I was in town. Had to take my friend to the hospital, needed cheap, clean, safe lodgings nearby. Found it.
- 2/5
Paper thin walls so you can hear everyone everywhere. The curtains had mold on them.
- 4/5
Next to the highway everything about 15mins away. Clean room, staff was very helpful and kind
- 5/5
Great
- 1/5
I reserve two rooms one of the rooms smell like cigarette smoke the electrical outlets over the bed where the lights are did not work. The floor was dirty because my socks were filthy. I forgot my slippers. The baseboards in the shower were dirty.
- 4/5
Quiet and friendly staff
- 5/5
The door to our room was a little sketchy but ok. The handle and lock seemed loose! The paint that was on the countertop was interesting. It was ok but sloppy. Parking IS VERY TIGHT! But over all good stay!! We only needed one night so it served its purpose and was good for that. It was clean! Towels were clean and smelled clean!!!
- 4/5
Good for the price
- 2/5
Nothing
- 4/5
The breakfast was good but there was no where to sit except outside by the busy road. Our room also did not have a stuffed chair to sit and read or put shoes on. No elevator was hard on us as we are elderly. I understand the room was inexpensive but with the Whyndham name I guess I thought It would be more upgraded. no hair dryer but the staff got us one.
- 5/5
The staff was amazing thank u
- 5/5
Great customer service and the housekeeping staff was great at keeping the rooms clean. The only thing I would suggest is bigger parking spaces in the future if possible.
- 2/5
Poor internet-- kicked off and on slow at best. Poorest tv service ever--Could not find network channels--no guide. Staff was pleasant and friendly. Breakfast good but outside seating doesn`t work on a rainy day.
- 3/5
Not too bad however, reservation was for 2 and only had towels for 1. Charged a lot more at check in than shown on Expedia
- 2.5/5
Bad Housekeeping
- 4/5
Idky everyone was saying the staff was rude they were nice and friendly. Room was clean always and for the price you can’t go wrong frfr.
- 5/5
It matched just what I was looking for.
- 3.5/5
The coffee and condiments in room were very old
- 5/5
Great
- 3/5
The bed in the room has a bar that sticks out and has sharp edges. I bumped into several times and sustained a few cuts on my leg.
- 5/5
It was clean,right of the road,easy to find,the Lady at the front desk was excellent at customer service!
- 2/5
Room was in poor condition and dirty. Curtains were threadbare. Graffiti on walls. 3/5 lamps did not work. Shady characters lurking in common areas. Not safe.
- 1/5
The microwave no work, and never fixed Telling never checked?
- 5/5
Great
- 4/5
.
- 1/5
The hotel was not so good! It was an old hotel that definitely needs renovation. My room 221 had a sour smell to it and the clothes rack fell and broke and all my clothes fell to the floor. Tried calling the front desk but the phone had a dial tone but did not work. I went to the front desk and told the black male worker about my problems and he seemed not interested and he told me that Comcast had not come to connect the phones. He did call the maintenance person and suggested that I move to another room. The worker did not apologize for my inconvenience and was very slow in moving. Room 221 had a bugs and the sink was severely stained. Rooms needs repainting. The cleaning crew only came in my room and only empty my trash. They didn't clean the room or make up the bed any time. I will never go to that place again!
- 1/5
Just a terrible stay. Would recommend to anyone that want to get a restful sleep or if your afraid to catch anything
- 2/5
This was a bad spot. Smelled like cigarettes & everything was broken…. The front counter was not helpful & no where to be found.
- 2.5/5
The staff member who checked me in was incredibly rude, I will not visit this location again just so I never have to interact with her again
- 2/5
Parking was limited and the spaces were barely wide enough to open your car doors. WiFi was very weak and constantly dropped. How hard is this??
- 3/5
Could’ve been better front desk, people rude
- 1/5
We felt extremely unsafe, and ran back to the front desk without even going inside the room. We informed the front desk of the situation and told them to check us out from the property and we left. We didn’t even get to use the room we paid for and had to book another room right away for the night. We should be refunded fully.
- 5/5
Will be nice to have more tv channels.
- 3/5
Good
- 5/5
Need better parking
- 4/5
Breakfast was good.
- 3/5
The paint job showed a lack of care and the tub did not drain well.
- 2/5
When I pulled up to the property it was very dark and uninviting. I went to check in and the lady at the front was nice. When I got in my 1st room it had dirty towels on the counter and the sink was clogged up. The lady at the front put me in another room which was a little better; the sheets weren’t the cleanest, the phone didn’t work and the room didn’t have an iron. Overall all it’s a one night only type of place.
- 4/5
We went for a quick trip to Nashville, parking is a little tight and water pressure is okay. It is an older property, they have updated the lobby and breakfast area. All staff was very friendly and accommodating. Breakfast was simple and good.
- 2/5
The room had absolutely no hot water to shower. The air conditioning unit was very very loud that kept us up a portion of the night when it was on and the breakfast in the morning was not good at all.
- 1/5
When we opened the room using the card key it was terrible. Room smelled like liquor. Trash everywhere. Liquor bottles on bed. See the pictures attached. We did not stay that night. We left. We paid rent and deposit. Requesting a refund.
- 4/5
NICE CLEAN ROOM BUT CAN USE SOME REPAIR BREAKFAST WAS OK
- 4/5
I want to thank Rose for her help. She accommodated us in a very stressful time as we were stranded in Nashville due to car issues and had to be there for an emergency surgery at Vanderbilt. Rose was kind and helpful and we appreciate her.
- 2/5
Quite drew of the workers didn't speak Which means you had to go to the Office when you needed simple items as Towels.
- 3/5
It was ok
- 1/5
The door did not lock properly, very run down and not clean, unsafe area
- 1/5
This place was not like the pictures. We ended up not staying because it looked so unsafe, some rooms were boarded up. Do not stay here.
- 5/5
I am ok with everything service is very good
- 2/5
Bathroom and room were kind of out dated, the phone line didn’t work. Very friendly employees, but the room in general was alright. Decent if you’re only here for 2-3 days. I had 3 towels, when I asked for some fresh ones, they only gave back 2. Parking was good.
- 3.5/5
Room is like survival pot.
- 3/5
Worst Wyndham in the chain… super ghetto, but the bed was super super comfy. Shower didn’t drain and it looks like instead of replacing the toilet seat they painted it (as an example of what to expect).
- 3/5
However, the biggest downside of our stay came from our interaction with a particular female receptionist during check-in. We asked for extra room cards for our group, which should have been a routine request, but were instead met with a poor attitude. Things escalated further when the room cards didn’t work and it is not the lt on our part. When we sought help, she not only refused to assist us but also yelled at one of our group members. Her behavior was shockingly unprofessional. She made comments along the lines of: "If you guys want to be on a budget, don't go here. You don’t expect Hilton treatment here." To make matters worse, she went as far as saying that if we returned again to her, she would not offer any help whatsoever. Additionally, the shower head in our originally assigned room was broken. When we brought this up and asked about the possibility of a room change, the same receptionist raised her voice and continued to speak rudely and dismissively. The customer service we received specifically from this individual was completely unacceptable. I sincerely hope the hotel management takes this feedback seriously and makes the necessary improvements to staff training.
- 2/5
Checking in was so slow. The receptionist didn’t show up after 45min of waiting. She was sleeping in her car.
- 5/5
Loved everything
- 0.5/5
They took my deposit and I was barely there three hours to sleep.
- 2/5
Barely anyone at the desk at times And only certain plugs work with or without the switch
- 1/5
Rooms were fine, only problem was my door wouldn’t open when I got back (at night) and no one was in the lobby. I also tried calling and got no answer. When I brought up at check out I was told was suppose to twist the knob up….No apologies for the inconvenience just excuses and told he would tell the manager. Also parking is terrible definitely not enough space.
- 3/5
There was something on the entire floor that made it really slippery. You could see your footprints as you walked.
- 1/5
Room was not up to regular standard.
- 3/5
The room had a slippery floor in both the bedroom and the bathroom. The bed was good. Location was ok. To get to the Parthenon you have to get on the highway.The continental breakfast is so-so. They don’t even have a breakfast seating area inside but you have to go out to the deck.You can take your food to the room though. Coffee was watery and the staff is kind of grumpy!!
- 1/5
Terrible
- 4/5
Exactly what I needed, and in a good location.
- 2/5
Not good, but not so bad
- 2/5
Gotta love walking into your hotel room and immediately seeing a giant piss stain on the bed
- 5/5
Needs a little updating, but overall great place to spend the night
- 3/5
Just seemed a little old
- 2/5
After waiting for the room for an hour we left to shop for 40 min and on returning it STILL wasn’t ready.
- 5/5
Everything was super clean! Room smelled fresh when we arrived! We stayed overnight to experience downtown. It was very convenient for our Uber driver to get us around as it’s in close proximity to downtown attractions.
- 1/5
I was booked to stay 2 nights and had to check out the next morning because the room stunk so bad I couldn't stay there another night. It smelled like dust, smoke, mothballs and mildew and someone tried to mask it with what smelled like perfume. The attendant said they would charge me for the next night regardless. At that point, I did not care. He told me they could put an air purifier in there but I told him an air purifier would not work or fix the smell as it was too overwhelming.
- 3/5
I wa only there to sleep since i was in Nashville for clinicals, but there was no iron, the shower curtain was dirty, and housekeeping didn't always empty my trash & never made the bed (there for 3 nights). Police were there a couple times. I picked it for ours proximity to my clinical site, but I'll just drive farther next time.
- 2/5
It was not recently remodeled as they said it was no park and hardly and when you did find a person they were so close together you thought somebody was going to hit your vehicle
- 3/5
Las instalaciones están viejas, la pintura de paredes tiene ya varios años.
- 5/5
My stay was wonderful
- 1/5
The beds are horrible the worst
- 5/5
The hotel was clean, my friends and I stayed for 3 nights and we had nothing to complain about. The breakfast was very good and the staff were very attentive and welcoming. I recommend the hotel.
- 2/5
Phone did not work, hair dryer did not work either. Staff could be friendlier. Also, I have been at different hotels and none charge extra for a late check out. I myself used to work in hotel business and would do courtesy late check outs of 1pm at no extra charge. This place wants to charge $60 for a 12pm check out. Keep in mind check out is at 11am. On the plus side room was clean old but clean.
- 2/5
Did the job but was definitely not the most kept up as a property.
- 4/5
Street is noisy. Pillows are too thick and hard. Clean, food is close by. Staff is friendly.Curtains do not block enough of the exterior lighting when trying to sleep. Breakfast selection is surprisingly good for a small hotel.
- 5/5
Na
- 4/5
Clean
- 4/5
Very good stay. Clean and comfortable. Great value for price.
- 2/5
Expedia booking site automatically booked a couple months in the future…not on the day I was needing accommodation. I accept some responsibility for not checking the day the web page was booking into…my question is why set up a web page that automatically selects two months out as the standard? Let me select my dates.
- 5/5
Very satisfied with this hotel, staff was very friendly room was clean just as described. A nice treat to have a refrigerator as well as a microwave in room. Also had a coffee maker. Beds were comfortable air conditioning worked fine. Location was outstanding. Only difficulty was maybe limited parking at night.
- 5/5
?
- 3/5
For the price and convenient location, it was worth it! If you choose to stay here, read ALL of the policies before booking. This is a very old 2-star motel, so expect a very old 2-star motel. If you need a cheap, clean place to sleep and shower for a Nashville trip, I'd say give this place a try. If you want a pristine luxury hotel, the city has plenty of other options! We would definitely stay here again if the budget called for it.
- 5/5
Great
- 4/5
Pleasant staff. Breakfast was minimal but edible.
- 3/5
Location was ok.
- 4/5
Stay was good. Very close to hospital where we had early morning appointment. (2 hour drive from home) Clean room. Just wish you would “invest” in better toilet paper!
- 5/5
Nice and clean and quiet! Will stay here again soon!
- 4/5
The staff was friendly.
- 5/5
Love it
- 1/5
This hotel was awful. It was dirty, stunk like mold. The countertop was actually painted with a paintbrush. The phone was broken and you could hear the parts rattling inside. The mattress felt like a set of box springs. I’ve never in my life slept on something so uncomfortable and it would pop and creak when you sat on it. The comforter was a crinkly sheet, so I had 2 sheets, no comfortable. I’ve never been to such an awful hotel and the staff could not understand English to even give me some towels. They came back with a phrase typed out telling me I had to turn my towels in before I could have 2 more. My friends room literally had strings of dust hanging from the ceiling over her bed!
- 5/5
Staff very nice
- 3/5
Caroline was real nice at the front desk and helpful. The room was clean, however I was placed at the very end in Room 127 which I feel no female/s should be placed on the very end by a wooded area. The room was clean and you can tell they have tried to upgrade. Clean the drapes or replace them. The outside needs some more attention, but U didn't have to be outside. LOL Looks are deceiving. It worked out well for my short stay.
- 1/5
Thanks, Hattie Isen
- 1/5
This is the worst property I’ve stayed at in 25 years. Stains on the sheets. Most everything is in disrepair inside and out. Property required a $75 deposit in addition to my room fees. Avoid this motel at all costs
- 1/5
Unforgettable.
- 3/5
The main room and bathroom had a bad smell. Not sure what it was. I had to run the bathroom ceiling fan because of it.
- 4/5
Motel is old but our room had been renovated and was clean. Asked for extra toiletries and staff was friendly and accommodating. Breakfast was better than expected, more than cereal and pastries.
- 4/5
These are old half done renovations. There are no phones in the rooms.
- 4/5
There was limited parking, and there was no carpeting at all inside the room which makes it easy to track dirt. Other than that I enjoyed my stay!
- 5/5
Bed was extremely comfortable. breakfast was tadty and plentiful
- 5/5
They lady that checked us in and the lady that checked us out were awesome. The rest of the staff that I came in contact with need hospitality and friendliness training.
- 4/5
Room was okay but hotel is on a busy road
- 1.5/5
The free breakfast was terrible. The vending machines did not work. It was an ordeal to get extra towel for a shower. The double bed room had really small beds.
- 4.5/5
value
- 2.5/5
The keys was a big problem. I went through three keys before I got the right key and I have not received my deposit back yet.
- 2/5
The coffee maker was extremely dirty with standing water.
- 1.5/5
Strong chemical smell in the room , gave me a terrible headache, room was not cleaned well and was in a state of disrepair
- 1.5/5
Door would not lock secure. Staff members were rude.
- 3.5/5
1. the room was non-smoking...but it smelled strongly of smoke. 2. Its a "challenge" to h get fresh towels and linens.
- 0.5/5
It was dirty, right on the street and was loud all night! Then after about 3 hours waiting we finally got checked out
- 0.5/5
The staff were rude and unprofessional. The door to my new room was difficult to open, and the hotel itself was dirty and poorly maintained—nothing like the pictures. I would not recommend this hotel to anyone.
Frequently asked questions about Days Inn by Wyndham Nashville Saint Thomas West Hospital
Does Days Inn by Wyndham Nashville Saint Thomas West Hospital have free Wi-Fi?
Does Days Inn by Wyndham Nashville Saint Thomas West Hospital offer parking?
Does Days Inn by Wyndham Nashville Saint Thomas West Hospital have meeting spaces, conference centers, or conference rooms?
Does Days Inn by Wyndham Nashville Saint Thomas West Hospital have a fitness center?
Where is Days Inn by Wyndham Nashville Saint Thomas West Hospital located, and how walkable is the area?
What's nearby
- Music City Center 4.6 mi