Feather Factory
About Feather Factory
Feather Factory Hotel offers accommodations in Long Island City. All rooms are fitted with a TV with cable channels. All rooms include a private bathroom fitted with a bath or shower. There is a 24-hour front desk at the property. The staff at the property can also direct you to street parking and yard parking available. Complimentary long distance calling is provided. New York is 2.7 mi from Feather Factory Hotel, while Brooklyn is 3.7 mi from the property. The subway station, to get into New York City, is a 10 minutes' walk from the property. The nearest airport is LaGuardia Airport, 4.3 mi from Feather Factory Hotel.
Amenities
- 24-hour front desk
- Meeting space
- Breakfast available
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Elevator
- In-room safe
Reviews
The hotel reviews are mixed, with guests appreciating the cleanliness, friendly staff, and convenient location near subway stations. However, several guests have complained about the noise from trains and the surrounding industrial area, as well as the lack of amenities such as closets and breakfast. Some guests also felt the price was too high for the quality of the hotel.
- Cleanliness
- Friendly staff
- Noise from trains and surrounding area
- Lack of amenities such as closets and breakfast
- 4/5
Good enough for the price
- 5/5
The staff was very nice and helpful. Breakfast was great and the peace was impeccable.
- 2.5/5
Passable
- 5/5
Exceptional
- 5/5
Exceptional
- 4/5
Very good
- 4/5
A little overpriced considering how dated and inconvenient the location was. Staff were helpful.
- 5/5
Free parking, Right near train But not in the mix of the big city
- 4/5
Very good
- 4/5
This hotel is nice and did the trick. Bed was comfy, staff was nice, and it was close enough to the city to see things at the price point. We would stay again!
- 5/5
We were so pleased with our stay at the Feather Factory Hotel! We came to the city for GovBall and booked super last minute but the room was very nice and spacious. The shower was wonderful and my husband loved the toiletries provided. We both made good use of the complimentary tea and coffee and the reasonably priced market that had so many options for late night suppers or quick breakfasts. We also enjoyed their buffet breakfast one morning. It was all delicious! The staff were extremely helpful we were able to drop our bag off early and come back for ot after our check in time. And they were very informative about how to get to the subway (just a short walk a few blocks away from the hotel) and which apps to use to plan our travel throughout the city. Lastly even though the hotel is located near some railways we were not disturbed at night and I am a very light sleeper. We definitely plan to come back for our next visit and would recommend this stay to anyone!
- 5/5
Amazing for the price: clean and spacious room, 10 minutes walk from the subway, and free coffee and tea at the reception. Our room faced the rail tracks, and it is a bit loud, but it's completely fine with a closed window and earplugs if you're really sensitive to noise.
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
El hotel está a unos 10 minutos caminando de la estación del subway. El personal sumamente amable y el mini market que tienen en la recepción es perfecto para xuado quieres un antojo rápido como un snack
- 4/5
Very good
- 2.5/5
Expensive for the room facilities and location but I assume it's a peak season so the prices! Too much clutter in the room, with fridge, locker, which could be put into one shelf on top of each other, to make space! If you are a light sleeper, then this place is definitely not for you as you will hear lot of train horns etc overnight making it difficult to sleep. The shower tub was slippery. The nearest tube is 15 minutes walk. There is no kettle/tea/coffee in the room. We had a room without breakfast and for one of the days we went for breakfast and tried to make a payment during checkout but were told that we will be charged 15$ per person instead of 11$ because we went directly to the terrace for breakfast!! ! I don't understand this logic, why the amount should change depending upon location within the same building!! The girl at the reception didn't bother much to explain or help! When we returned to collect the bags, we asked another person at the reception, and he helped reverse the amount.
- 2.5/5
Passable
- 4.5/5
Cool building, not the run of the mill chain hotel. Clean room and comfortable bed. Breakfast room with view of the city. Walking distance from the subway. Minor issue but one night I was coming back pretty late and there wasn't alot of footfall on the walk from subway to hotel.
- 5/5
The only thing that caught me off guard was them actually taking the deposit money instead of just holding my card. But other than that the rooms were nice staff was friendly and it was a great location to get us easy access to manhattan, Brooklyn and Queens! We will be back! Thank you
- 4/5
Overall, we enjoyed our day. There was a little bit of a hiccup, but to no avail everything worked out in the end and then we left.
- 5/5
its the parking that sets this hotel different from the rest...nice area and helpful staff as well!
- 5/5
Exceptional
- 4.5/5
It’s a bit of a walk from the nearest train station, but easily accessible via uber (or Lyft if you prefer) We were still exhausted from our trip and didn’t need housekeeping. But housekeeping still came and knocked on the door anyway. Usually there is a signage to hand on the door to indicate that we didn’t need this but we couldn’t find any. Just a minor inconvenience but still enjoy the place regardless!
- 4.5/5
It’s a bit of a walk from the nearest train station, but easily accessible via uber (or Lyft if you prefer) We were still exhausted from our trip and didn’t need housekeeping. But housekeeping still came and knocked on the door anyway. Usually there is a signage to hand on the door to indicate that we didn’t need this but we couldn’t find any. Just a minor inconvenience but still enjoy the place regardless!
- 4/5
Clean. Some construction nearby that could be heard. Helpful front desk. Held luggage after check out. Room temp was a bit warm. Overall recommend.
- 5/5
- Good location, within 30 minutes of Manhattan. - Good quality for the price - Affordable and healthy breakfast There is noise from the nearby railway, so earbuds were useful during the night.
- 2.5/5
The price. The room was on the first floor, loud from street noise, dark, and didn't feel clean as I'd hoped. It's a somewhat isolated location.
- 4/5
Very good
- 2.5/5
The price. The room was on the first floor, loud from street noise, dark, and didn't feel clean as I'd hoped. It's a somewhat isolated location.
- 4.5/5
Superb
- 4/5
Only negative thing was the breakfast, not tasty and very ordinary
- 5/5
Clean room, helpful staff
- 5/5
Amazing customer service and very kind
- 5/5
Great quiet location. Train is close but noise didn’t bother us. Great view of the city. Check in was easy, they also store your luggage for you for freeeee!
- 2/5
The hotel itself is not bad, but the surrounding area is like in the middle of a construction site. People are paving roads right outside of my window at 10:30pm and I can smell the smoke and feel the vibration. You can also hear the loud train horns in the middle of the night. The hotel is clean and affordable, staff is friendly.
- 4/5
Clean room but lots of train noise and limited restaurants or bars in area. Fairly close to subway
- 5/5
Very good for the price
- 5/5
Wonderful Staff and feels very secure close to transportation.
- 5/5
What a cute spot to stay! Great price, easy to find, ample street parking, very clean, and friendly/helpful staff. Would definitely stay there again if I'm over in that area. Highly recommend!
- 5/5
Clean room, staff very friendly, breakfast was amazing, great location.
- 5/5
It was a really nice stay
- 4/5
I was very pleased with the excellent service. I have a question: When will I get my deposit of US$150.00 back?
- 3/5
24 hour coffee.
- 5/5
Great location, safe environment, and got the job done!
- 4/5
Breafast was good, staff was polite, very close to train tracks
- 5/5
Quiet location, good prices, close to subway station
- 4/5
(Feed the meter ) or park it near by Would stay again
- 4/5
From the perspective of a long commuter prioritizing a simple convenient and affordable place to stay it checked all the boxes. As of this writing the location doesn’t have restaurant options steps away but they make up for that by having well priced sandwiches and snacks in the lobby. Within a 10-15 minute walk you’ll find plenty of restaurants and subway options for a very short ride into the city. I would stay here again.
- 4/5
The staff were friendly and helpful.
- 5/5
No shops nearby it's located in an industrial area. They do have plenty of fresh snacks available in their pantry at affordable prices.
- 5/5
Tall cielings which I love so it feels spacious. Basic amenities. Fantastic convenience store decently priced. They have every single spring water you could choose from. Complimentary coffee and tee
- 5/5
My favorite hotel because of its cleanliness
- 4/5
Good!
- 5/5
They had a clean room. Helped us check in earlier ad we had a early flight in. Very nice staff.
- 5/5
Nice place
- 4/5
Giant hairball was on the floor in the room. Other than that not bad
- 5/5
Plenty of street parking (metered during some hours) would definitely book again
- 5/5
Really close (10 min walk) to subway, one stop from Manhattan. Great, clean rooms. Wonderful price. Always fully staffed and a nice cheap convenience store inside.
- 3/5
Hvac good, no, nothing convenient or close, wrong side of tracks and never a mention of train going by all day n night
- 4/5
Everything was Good except the TV I wasn’t able to plug in my IPhone with my adapter
- 4/5
Nice, clean hotel is a good value for the money. Staff are great. Mohammed and Bella at front desk were efficient and helpful at check in and check out.
- 3/5
It was okay.
- 5/5
👍
- 5/5
Nice staff
- 5/5
Night shift staff is so best he is very kind and nice person
- 1/5
Extreme scent (maybe marijuana?) in the lobby. Poor lighting. Paper thin walls.
- 5/5
Amazing hotel, close to everything!
- 5/5
Excellent
- 5/5
Simple clean rooms, 10min walk to the subway and 20 min into manhattan
- 3/5
Air conditioning too noisy. Also external noise from train station is audible, improvements on sealed windows coin be an opportunity.
- 5/5
Everything was great . No complaint or unsatisfied. I will book another stay when needed
- 4/5
You have to go to the lobby for Ice, water and microwave.
- 4/5
excellent
- 4/5
It was a small hotel but its quite clean and well maintained.
- 5/5
The staff was very friendly. The rom was comfortable and clean.
- 3/5
staff was wonderful.
- 4/5
It was okay overall.
- 5/5
Great place nice smell so beautiful great customer service too
- 5/5
Always a comfortable stay
- 5/5
Great staff at front desk, clean room, coffee and tea available all day in lobby.
- 4/5
There is also a small DIY shop with food and supplies that is surprisingly inclusive and inexpensive with items ranging from phone chargers and cold meds to sandwiches and different types of spring water. The rooms on the higher floors are a little quieter, as the first floor is the same as the lobby, so you do hear a little hallway noise as people are coming and going. Additionally, there’s a nice coffee and tea spread in the lobby, and the hotel has WiFi. For the price point, this place is an unsung hero in the city. It’s easy to get around via Uber/Lyft, and it’s about a 10 min walk to the closest subway. It’s also very convenient to LGA.
- 5/5
Hotel was cute with a sitting area, fresh coffee and plenty of snacks. Everyone was friendly and helpful. The room was exceptionally clean and room service was every day (if you wanted) Would definitely book again
- 5/5
Amazing people and service
- 5/5
Loved this hotel. Just right for our quick weekend trip. I have already recommended this hotel to my family my.
- 5/5
The staff were great. Good location to get into manhattan, Long Island and Brooklyn. Easy access to LaGuardia airport
- 2/5
Great staff bad quality room
- 5/5
everything was nice, room, bathroom ,, wonderful in general
- 4/5
Room was ok, had a very weird smell to it. But I brought spray with me. I was on the subway side, so it was very very loud during the night and had a hard time getting back to sleep. Beds were comfortable and the room was clean. Staff was nice and helpful.
- 4/5
I have been here before and there service is consistent and capable.
- 3/5
room was small.. ordered breakfast and it wasnt what i ordered… it was disappointing only good thing was it was cleaning n the bed was big..
- 5/5
This was the first time I stayed here. The room was spacious, included a safe, small fridge, WiFi, good coffee in the lobby and friendly staff. I also liked that there was a small room where you could buy snacks, sodas and other food/convenience items. The place was clean. It’s good value for the money.
- 4/5
Yes
- 4/5
Room was clean, had very nice windows, and despite what others have said I didn’t feel there was that much train noise. There is quite a bit of traffic in the mornings, so you may get woken up by some angry commuters but aside from that it was a very comfortable stay!
- 3/5
The surrounding environment is
- 1/5
Asked for a deposit for the night and haven’t given the money back one month later!!!
- 1/5
They still have my deposit
- 1/5
Refund my security deposit now.
- 3/5
Clean room good staff
- 5/5
Good value for the price with super nice and helpful staff at front desk.
- 5/5
Clean room great location
- 5/5
Location clean good hotel
- 4/5
Room was clean
- 5/5
The room was clean and comfortable. The staff was very friendly and helpful
- 5/5
Location very nice, clean, kind staffs, room is very nice. Would recommend!
- 5/5
Amazing staff great safe place to stay while in NYC
- 5/5
Very roomy
- 4/5
The room was nice and clean. The staff was pleasant. They had a coffee and tea bar which was great. I had a fridge in my room but no microwave. The microwave was downstairs. I didn’t like that there weren’t convenience stores within a block. I had to walk multiple blocks to get one. But they did have convenience stuff to buy in the hotel. Overall a pleasant experience.
- 5/5
always nice to stay there!
- 5/5
good
- 4/5
Good clean room.
- 5/5
Price was great for the room.
- 5/5
Spotless clean room, tall ceilings, our room was spacious although some may be smaller. We had a gorgeous city view. Even came with free tea and coffee which was really nice on a freezing night. Front desk was polite and efficient.
- 5/5
Clean & easy to locate
- 1/5
Poor room poor service not at all recommended worst
- 5/5
Is a great place near New York City. If you have to park your vehicle after 6:00 p.m. is ample parking and easy
- 2/5
Warning-There is absolutely NO mention what-so-ever of additional $150 room deposit anywhere on Expedia website!!! Accused of potentially “destroying” room for room deposit to be necessary! Don’t they have liability and property and casually insurance as required by law for that???!!! Very offensive and predatory practice! Cash not accepted only credit card for deposit! Extremely inconvenient and discriminatory in nature! Cheap mattress kept sliding around on bed frame from simply sitting up with my back supported by the headboard! Very uncomfortable! Very noisy, malfunctioning bathroom fan gave me an actual headache! Shower head very cheap with weak water pressure! Overpriced rooms with almost no amenities! I won’t ever be back! Thank you.
- 5/5
Good stay
- 4/5
Room was basic and clean and had what i needed to stay. Bed and towels and bathroom were fine. Internet worked. Curtains were old but functional. Staff was very helpful, efficient and pleasant. I would stay again. Good value for the money paid.
- 5/5
No breakfast
- 2/5
First time I flush the toilet it just overflows
- 5/5
Very friendly staff, clean room, convenient location, lots of parking
- 5/5
Fromt staff was friendly.
- 5/5
All good
- 2/5
The staff was absolutely wonderful, the biggest issue here is how thin the windows are making the subway/train tracks very noisy all night long, how thin the walls are so you can hear everyone next door and the bedding. My bed was made with three small square pillows, no comforter at all, just two sheets and a paper thin blanket in between them.
- 5/5
Amazing breakfast
- 4/5
Lio
- 4/5
Un dépôt requis mes les chambre son propre est très bonne proximité avec le centre-ville
- 4/5
The sheets were OK. Lower level room is not great. Convenient with several free parking spots. Easy to commute to the city with sub. Rooms small. Staff is helpful. It is in a safe area.
- 5/5
My fourth time staying here, I have NO complaints. Everything was great.
- 3/5
There was a little blood splatter on the wall, a pubic hair on the door jamb, and some ki d of trash under the bed. I have videos saved
- 5/5
Always amazing service
- 5/5
Honestly the best stay I've ever had in New York. The rooms were nice and very clean. The staff was very kind and helpful. I didn't have to ask for anything because they were on point. The Breakfast provided was also delicious. Would most definitely come back.
- 5/5
Every thing here is fine! Great staff and awesome location
- 1/5
Room was not clean. Hair on every surface. Stains on the walls and bedding. Did not feel comfortable
- 1/5
Room was neglected, room was cold in winter with no working heat (broken), tv remote was labeled “does not work” and tv didn’t work, promised a “free breakfast” but never given it, and the room was not good. Won’t be going back. Not even a 1 start hotel.
- 5/5
Excelente
- 5/5
Great
- 4/5
Feather factory is always a go to because of its cleanliness customer service and affordable prices. I love that they have a small shop for snacks and essentials!
- 5/5
The room was clean. The desk clerk was courteous and efficient. My stay was fine. There were no surprises.
- 5/5
Nice decorations!
- 5/5
Service was awesome!!
- 4/5
Great area
- 5/5
Nice staff, nice cook, clean, good location
- 2/5
The room was small, not very clean the the mattresses were uncomfortable.
- 5/5
Clean room. Friendly staff and quick check in. Safe area.
- 5/5
Just a pleasant hotel with kind staff. Clean, quiet, and just where I needed it. A couple things to make it even better: Translucent coating on the first floor room windows up to above street eye level, and a translucent curtain, would allow guests to bring more light in--the opaque drapes make the room a little dark during the day. Non-slip surfaces on the floor of the shower would make it safer.
- 5/5
We were pleasantly surprised with the experience we had at the Feather Factory. In a safe location with plenty of free street parking around the corner. The room was clean and I appreciated the free coffee in the lobby. The people at the front desk were very friendly. We were barely at the hotel but it served its purpose and was a great value relative to nearby hotel options.
- 5/5
Very friendly staff, room was small but very comfortable! Would recommend
- 4/5
Staff were friendly, room was clean. There were a couple of nights where other guests were very noisy and disrespectful (one was at 4:30 or so in the morning).
- 3/5
It’s relatively cheap compared to other places around. In a industrial type area close to a subway station.
- 5/5
Clean, comfortable
- 5/5
yes
- 5/5
💕
- 5/5
Clean room and helpful staff
- 5/5
I loved coming to a clean room after a long day out. The breakfast and service 10/10! Highly recommend this hotel
- 5/5
Good
- 2/5
Very unhappy with our stay at Feather Factory. Up all night with train noises- blaring horns, loud wheels on the tracks. Breakfast was good but very slow because there was only 1 employee serving everything that was hot. Front desk employee didn’t speak English well so we didn’t even understand what she said. Surrounding area is mostly industrial. We will not be going back there.
- 5/5
Very nice in a factory area. Rooms spacious and clean
- 1/5
A/C is an old windows unit. Super loud. Single ply toilet paper.. I really intensely disliked this place. The only positive was pretty good coffee 24/7. Its super obvious they did this hotel as cheap as possible. Stay away.
- 5/5
Great service
- 5/5
The only issue was the noise from the train all night.
- 5/5
Great location and easy access the city.
- 5/5
always kind and fexible agent
- 4/5
Hotel was older but had just enough of what we needed and close/clean proximity for where we needed to go. Front desk staff were okay- check in took a bit and couldve been friendlier. The breakfast was great and well run by the staff manning it. We would stay again just could see a few improvements
- 5/5
The room was very clean, nice front desk staff, and a great location very close to the subway station.
- 3/5
Our room overlooked many train tracks, noisy all night! Shower curtain was not long enough so the floor and toilet paper were wet. Breakfast and staff were good,
- 5/5
Love this hotel!
- 5/5
It was surprisingly quiet
- 3/5
Bed sheets had blood stains on it. Was cleaned but seeing the stained sheets was disgusting. Room next to railroad tracks is loud with the horns blaring. Possibly the inside rooms are better. Noise cancelling headphones made it bearable to sleep with the trains.
- 5/5
Great stay. No stores/shops in immediate vicinity, but lots of stuff less than 15 min walk. Really good breakfast… with an egg guy!
- 5/5
The room was exactly as it was shown in the pictures — a queen bed room was perfect for 2 people, the A/C worked great, bathroom was great, and everything was spotless when we arrived. The lobby is quaintly decorated and clean, too. Staff was nice and helpful, fast check-out, free coffee and tea in the morning, and they even threw in a complimentary breakfast. Hotel is located in a fairly quiet area when it comes to crowds/car traffic, but I will note that it is next to lots of train tracks so if you sleep lightly that may be an issue (but it wasn’t for us at all). Fairly priced room, easy to drive to/get around, and there is plenty of free street parking (free 7pm to 7am then metered outside those hours, but very cheap) right outside the hotel doors. Great experience and would recommend to anyone visiting the area.
- 5/5
Nice clean comfortable hotel for a great price. Just a few blocks away from the subway to be able to catch a quick ride into Manhattan. Staff was very friendly & added breakfast to my parents stay for free since they for got to select when they booked their room but I had selected in.
- 5/5
Easy check in
- 5/5
I’m a pilot and needed a room for the day before work. It’s a little bit of a walk from public transportation, but it’s clean and I felt like it was safe.
- 5/5
clean room and amazing vanity in the bathroom! very convenient location! walkable to the subway and train so very easy to get around. safe and quiet area (but not too quiet that it becomes unsafe). right next to a police station and there’s a high school nearby as well. nice staff and free coffee and tea at all hours is amazing! would definitely stay again and would definitely recommend!
- 3/5
I stayed on the train rails side and it was horrible. I couldn't sleep at all. I thought the windows were open but nope. Like all the trains were passing inside the room.
- 5/5
Comfy, nicly decorated friendly staff free coffee
- 5/5
Friendly staff, easily accessible location, parking in front of building.
- 5/5
Great hotel and location. Breakfast was awesome and worth the little bit extra you pay. Quick walk to the subway and quick ride to anywhere you want to go from there!
- 3/5
Overall, not bad by any means. Small rooms with awkward layout and a bit warn. Staff was overall kind but for sure varied in terms of customer service. Snack selection was great for late night eat. Short-ish walks to subway.
- 5/5
very flexible staff's mind to think the customer first
- 5/5
Overall 10/10 property itself is situated in a fantastic area
- 5/5
Was a good experience. Staff was very helpful. I do recommend.
- 4/5
The hotel was very clean and has a nice aesthetic, the only downside is there was no parking lot available and there is a fee for side street parking.
- 4/5
Only one complaint, the bathtub becomes very slippery when showering, especially when you rinse off the hair conditioner, it becomes even more slippery Anti skid strips or even some grab bar would help
- 4/5
Very nice place to stay clean, spacious, my only complaint a newer mattress. Don’t get me wrong still comfortable and good but can use an upgrade. Location good close to subway and Long Island railroad. Just need to be mindful of traveling time.
- 5/5
The breakfast was really good! The staff was really polite and helpful.
- 3/5
The customer service is truly top-notch — attentive, responsive, and ready to listen. When my baby fell from the bed, the hotel promptly provided a toddler bed, ensuring our comfort and peace of mind. This is what I call outstanding service
- 5/5
Safety
- 4/5
Only downside was the shower curtain did not cover the shower completely which made the floors wet.
- 4/5
The hotel is fine and the price quite good. However, its location is not the best. It is right next to very busy train lines, so pack some ear plugs. Also, it is separated from Court Sq; to get there, and to the subway, you walk a couple blocks (deserted at night) and walk over a long bridge. If the location were better, I'd give the place five stars. I was stranded at LaGuardia and needed a place to stay, so it was fine.
- 5/5
Near train tracks which run day and night
- 5/5
Near a nice area near Court Square with a lot of places to eat and easy access to trains and busses. The room was nice and big and the window was super pretty with a nice view. There is breakfast, but it was really crowded since it’s included so we ate outside instead. Bed was comfy and bathroom was nice and clean.
- 5/5
Staff is really nice and helpful
- 5/5
Good
- 3/5
The people working were very kind and helpful. Small rooms but it's also NYC so you can't complain. The area is safe ish just be smart and its always better to travel with someone. Cheap room and it works for a short weekend trip.
- 5/5
Good
- 5/5
Highly recommended we were going on a quick business trip and from the moment we called the front desk they were very nice that place was very clean rooms amazing just want to mention the fact we very picky
- 1/5
The bathroom toilet was not working I the shower and the flush for the toilet! I could not take a proper shower! Never coming here again terrible customer service
- 5/5
Got in early before check in. They gave me all the coffee I could drink, and held my bag, while I explored NYC before check in. The morning crew Aug 10th was amazing along with the night crew were just as awesome....
- 3/5
A little isolated.
- 4/5
I was more surprised than expected, the hotel was nice , clean and helpful when it came to food consumption.
- 3/5
It is old and musty and humid. Our room smelled like a nursing home. The staff was friendly. It was okay. If the price were lower so would my expectations.
- 5/5
The staff are excellent, great amenities, clean rooms, and very reasonably priced. Close to the E and 7 lines.
- 5/5
Bol
- 5/5
parking here is never an issue!
- 3/5
N/a
- 2/5
Wasn’t what I expected for being a fairly new hotel. Very small
- 5/5
Very clean, quiet place to stay for a quick trip in and out of the city.
- 5/5
We’ve read some reviews that the area is a little sketchy, we never felt concerned at any time. We were out late on two evenings and still didn’t feel concerned. The hotel is ideally situated for the metro into the city. Another great experience and if we are visiting the Big Apple again we’d be sure to stop there. Thanks
- 4/5
Breakfast was not very good. Not enough place to sit. They were of simple toast. Person serving breakfast was not very happy.
- 5/5
Great views on the 5th floor while eating Breakfast and friendly staff.
- 5/5
Excellent staff and facilities. If you don’t mind walking a few blocks to the nearest subway station and if you also don’t mind the freight trains at night, this is a nice hotel to stay in New York City. Very accessible to the Long Island City Riverside parks. Good value overall.
- 4/5
We were looking for a affordable hotel not far from Manhattan for 2 adults and 15yo. We had 2 queen beds. This hotel hit all of our expectations, really only there to sleep.They held our luggage when we arrived early and after check out. It was about a 10 minute walk to the subway station, I would recommend the Court Sq location and quick ride into Manhattan.
- 5/5
Was clean room very small customer service was great
- 3/5
Paid for King bed and received full bed. TV was not work, AC was loud. They couldn’t move us because they were fully booked. There was no one at check out, there was a line of people waiting. Did not get reimbursed because the was no one to talk to in person and the manager was not in yesterday.
- 2/5
not the safest location! outside to your left is a whole bunch of men/ hobos, felt very unsafe. booked a “city view” room & got a view of parked parks - no visible sight of manhattan at all! small room + EXTREMELY small shower, curtain would touch you during your shower. honestly would NOT recommend this place!
- 4/5
Nice and it’s within walkable distance to several subway locations.
- 5/5
Intimate and nice.
- 4/5
Nice clean room.Coffee downstairs in morning. Great value
- 3/5
The fire alarm activated around 4am and continuously happening till i checked out
- 5/5
Staff: Very friendly and accommodating. Luis helped us with navigation and suggested places to go and as well as the best route to take. Cleanliness: They keep it clean 👍 They also have a 24 hours tea and coffee station.
- 4/5
very affordable and very nice for the price. breakfast is simple but hearty, and the rooms have great ac. some cleaning to be desired, and the bed was a tad thin and uncomfortable, but overall worth what we paid for it. my tv had a bit of a dark spot, but it happens. wasn’t here to watch tv anyway. the walls are thin enough to hear someone playing bassy music on a party speaker, but thick enough that i couldn’t hear anyone talking in their rooms. close enough to the 7 that you can walk there in about 10 minutes, and close enough to laguardia community college to have food and shops within 15-20 minute walk.
- 5/5
Nice hotel close to Manhattan. In an interesting neighborhood. Would definitely stay there again. Breakfast was nice.
- 3/5
Ok
- 4/5
Good
- 1/5
Bad service no food no drink, staff very rude
- 5/5
A pleasant & budget friendly stay.
- 5/5
One of the best hotels I’ve stayed while visiting New York, subway 9 min walk away so many shops and eatery just around the corner and the hotel and staff was AMAZING my room was cleaned as soon as I left out even just for coffee I will book here from now on
- 5/5
As a New Yorker, I can confidently say this hotel is a true jewel in the city. From the moment I arrived, everything exceeded expectations. The bed was incredibly comfortable, and the room was spotless with a modern, well-appointed bathroom. Housekeeping was prompt and consistent every single day. The front desk staff were exceptionally attentive and welcoming, making check-in and any requests feel effortless. I especially loved the cozy lobby area, which offered a great selection of snacks and coffee—perfect for a quick refreshment throughout the day. The location is unbeatable—just a short and easy walk to the train station, making it ideal for both locals and visitors alike. I wouldn’t hesitate to stay here again. Highly recommended!
- 5/5
This hotel was a good find. Clean, comfortable, as shown in pictures. I would say this is the perfect find, if it were in a different location. Did not always feel the safest walking around/ near the hotel.
- 3/5
Breakfast was excellent. The room was very basic and the bed was very hard. The staff was all professional and friendly. The hotel was very clean.
- 5/5
Customer Service was great and friendly. Room was cleaned and very pleased
- 5/5
My only complaint is the curtain length. Standing there was no issue but in bed someone from outside could potentially peer in (I was on the ground floor.). Other than that I had no other issues.
- 5/5
Two comments, though: there was an odd smell in our bathroom (smelled like a cat had been there) And. the bathtub and bathroom floor are extremely slippery! They both need some sort of texture or perhaps q grab bar in the tub. We are in our '70's; we don't need a handicap bathroom but slipping is a major concern for us. Otherwise, great stay!
- 5/5
We enjoyed our stay at the Feather Factory. We chose this location because we had stayed there a couple of years ago when we traveled to New York. One improvement the hotel made was to add a breakfast area on the fifth floor where you can have breakfast made to order. The hotel staff were very courteous and professional and made our stay enjoyable.
- 5/5
Simple hotel, quiet area and friendly staff. Free coffee and tea in common area.
- 5/5
Great staff
- 5/5
Staff were friendly and helpful.
- 4/5
The neighborhood is increasingly strange
- 5/5
It’s a very clean hotel and the receptionists are very helpful and accommodating. The detergent they use on the linens is harsh if you have sensitive skin but they have to abide by sanitation rules. Next time I will bring my own pillowcase.
- 3/5
Next to train tracks. Running all night and loud.
- 5/5
Everything was fine
- 5/5
I’ll definitely recommend this hotel
- 3/5
I didn’t like that it was in an industrial area… Nothing really to do around there.
- 5/5
Loved the coziness of the room.
- 1/5
Re-purposed factory building.no heat/ hot water( 42 F that night. View of the train yards. Trains running every 3 to 5 minutes! Noisey.
- 3/5
It was a nice hotel i didn't care for the location
- 1/5
That’s not a hotel ! That’s type or motel shelter ! I checked in and 10 min after i checked out ! Is horrible
- 5/5
Easy one night stay, front desk was helpful.
- 4/5
Great place
- 4/5
Clean room, hot water, about a 7min walk to the subway. There is a shelter a few buildings down the street so you'll have people outside there at night but regardless i felt safe.
- 3/5
This hotel was okay. Everything was pretty clean and the staff was fine. Nothing about this hotel was terrible but I rate it as a 3 star because for $200 a night, I expect a lot more. The room was very small and the covers were super thin. Luckily we were able to turn the heat on but it was just not a comfortable stay. I tried to cancel but they would not allow me and I am disappointed that I paid almost $250 for a room that shouldn't be more than $150.
- 1/5
Property is awful the area is unsafe and shouldn’t be allowed for tourists, staff are rude and unhelpful - definitely do not recommend
- 5/5
Nice staffs, clean and reasonable price
- 3/5
Everything was fine, except the area is super noisy and the housekeeper left my windows open and turned off my AC for a whole day and my room was freezing 😀
- 5/5
Cleanliness
- 4/5
Room was big
- 4/5
Good price.
- 5/5
👍
- 4/5
Very clean and nice property. In a bit of a loud area, and you can hear the train while you are in your bedroom throughout the night for light sleepers. The area itself is not the best but only a 10 minute walk to the nearest subway.
- 5/5
Best place to visit
Frequently asked questions about Feather Factory
Does Feather Factory have free Wi-Fi?
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Does Feather Factory have a fitness center?
Where is Feather Factory located, and how walkable is the area?
What's nearby
- Javits Center 3.3 mi
- Laguardia Airport 4.2 mi
- Brooklyn Cruise Terminal 5.8 mi