Oakland Airport Executive Hotel

This property is in severe disrepair and looks nothing like the photos. There was no staff at the front desk and we were unable to check in even after waiting.

VERY dirty flies as soon as you walk in. Outside looks like a crime scene. Not maintained at all. Staff was at least helpful had to move rooms due to room being extremely hot. Elevator worked and mini fridge/ microwave in room worked.

Air conditioning was out which wasn’t bad but then it felt like had a heater on so the rooms were too warm. Parking was fine. Staff were fine. The hotel itself and the rooms were disgusting. If you’re planning a trip with little ones - DO NOT STAY HERE. It was very uncomfortable. And we weren’t able to get a refund, so we had to buy extra blankets and towels to use. We put blankets over the bed and slept on top of the blankets we purchased. Which wasn’t included in our budget but had to make work! The hotel looks completely different from the pictures, which is definitely FALSE ADVERTISEMENT. Nothings works. There’s no cafe. The pool is closed. Ice machine didn’t work (even though I had no desire to use it given the filth of this place). & You can tell other guests were just as disappointed as I was. This hotel should be taken off of the listings in its entirety. We will never stay there again & I recommend you not stay here either!

The staff were very helpful and friendly. The room was very clean. Parking was close and safe. The room temperature was very comfortable

Worst hotel I’ve ever been to. Canceled immediately after arriving and getting into the room. When we arrived other people were cancelling too so it didn’t start off well. The whole area looks terrible all the pictures are not anywhere close to being accurate. Walked in and immediately saw hundreds of flies in the building and stains holes and cracks everywhere only one elevator was working. Just check the yelp reviews to see all you need to know. I never write reviews but it would feel inhumane to not write one.

Elevator from hell, room and bed were clean enough. Hallways and carpet in elevator looked like a murder scene though. Air conditioning was hardly doing its job. You get what you pay for. It was fine for one night!

Vents blow all air

The photos look NOTHING like the property, they are either Ai or from 1980. From the moment we walked in there was nothing but FILTH everywhere. The carpets, the floors, the elevator, the hallways, and this is all before we even set foot in the ROOM. We did set foot in the room, then we stepped right out. It was absolutely disgusting, the sheets were covered in stains of all colours of the rainbow, the smells oh god, the walls, the bathroom, everything was just covered in absolutely filth. There’s no other way to describe it. Like an inch layer of grime all over EVERYTHING, bug droppings everywhere, rust, mold, the works!!! It was so bad I literally thought we were being punked. It was straight out of a crime scene/horror movie/ky worst nightmares combined. DO NOT STAY HERE. DO NOT BELIEVE THE PHOTOS!!! As bad as I’ve described it, picture it, and make it worse x100 and you still won’t think it is as bad as it actually was. DO NOT STAY HERE.

So the phone was not working The toilet seat was broken The toilet paper holder was broken No remote control available for the TV I honestly don’t recommend this hotel.

Room OK. Public areas had stained carpets. Only one elevator working.

Catfished!

Exceptional

Very good

The entire second floor AC does NOT WORK and they won't tell u when u arrive. They will NOT accommodate with a portable AC or even fan. The six floor has working portable AC. The central air does NOT WORK AT ALL. The pool is dirty it isn't a restaurant inside it's closed down permanently. Everything

Nothing Nothing

Very good

Exceptional

Hotel fell off used to be a good one when it was the lion ,terrible now

Good

It is our worst experience in our hotel stays so far. Highly not recommended even though the pictures look nice when I book the hotel. We will never stay in that hotel again.

Exceptional

Nothing It is not clean around there and the power went out the first night there

The room was well organized and well kept The liquid soaps provided were of low quality. They didn’t lather

Exceptional

Thank you it was okay

No elevator and only available rooms on 6th floor and no one to help, no airport shuttle when it was advertised. Had to leave after paying for a Lyft. Never again.

The staffs are friendly

Idrove up to the hotel and there was not parking, the place looked un-cared for, trash around the outside and I didn't even go in. I canceled the reservation and went elsewhere. Not a good place for a single woman.

Idrove up to the hotel and there was not parking, the place looked un-cared for, trash around the outside and I didn't even go in. I canceled the reservation and went elsewhere. Not a good place for a single woman.

The staffs are friendly

The front desk staff were ok but everything else was bad. House keeping didn’t come nor did we get any new tiles. Stains on the chair, dirty sticky remote and light didn’t even work kept flickering causing headache. Elevator doesn’t work also. The pictures and real life were two different things. Careful on the booking if you value a clean and well kept hotel.

Very poor

All their elevators were broken down, I have alot of luggage which I would not leave in the car as the area is bad and was told I would be given a refund. I am still waiting for that.

It is not like the picture homeless people everywhere it’s like a zombie apocalypse

Hotel had no elevator room had a water leakage from upstairs room, water keys, broken carpet in room really dirty

Elevator did not work and I was on the 6th floor

The location is convenient the beds are comfortable Property was filthy the rooms were dirty had to move to a whole different room because the linens were dirty the room smelled terrible the room was literally filthy l. Elevator was broke was told it would be fixed the next morning before 9am it was never fixed.

This hotel is not suppose to be on the list with any star. Our microwave does not war and the lift create loud noisy which scare us since it sounds like broken lift. No iron, no cup,no hair dryer and the pillow is very small for us. The floor and black are dirty. The next room produce loud song noise with smoke even though there is no smoking sign on the hall way.

Needs A/C

Location Elevator didn't work pool was closed for maintenance the only way I would stay again in emergency situation only

The staff refused to put my guest out and I had to leave even though I am the one that purchased the room!

Comfortable and clean. Elevator didn’t work and we had to go up several flights of stairs

Can't stop listing bad experience here. Stinking smoke smell despite being touted as non-smoking floor/room Elevator wasnt working, Property not maintained at all. With dust, leaves everywhere. Power outlet didn't work to charge our phones. bed was broken, AC wasn't working.

Exceptional

M

This place was horrific. The groumds and building are not well maintained . Upon arrival we were one elevator down. Got into the operating elevator only for that to be a bouncing loud door slamming deathtrap that at one point stopped moving and we immediately got the doors to finally open after pressing the call button and got no answer back. The rest of our stay both elevators were down ... me and my mother (both disabled) had no choice but to go up 4 flights of stairs. The railings on the stairs were broken and we almost fell. I watched the staff carry an elderly woman in a wheelchair up 5 flights of stairs to her room. What if there was a fire? That lady would have died. For a non smoking facility, the entire place smelled like a casino floor ashtray and had cigarettes butter all over the floors and black marks on walls from people putting their cigarettes out on the walls... the entire place reaked of mold and had trash on the floors... looked like the lastime someone swept or mopped, or even vacuumed was in the 70s... flies everywhere. They had fans blowing to mast the smell of the mold in the lobby... they advertised continental breakfast with thier stay... and that wasnt provided at all. This place is unsafe and I want my money back. When I told staff this place should be condemned he just laughed and said "I know"

Nasty place

Nothing likes 1/10 – Extremely Unsafe and Unsanitary Experience This was one of the worst hotel experiences my family and I have ever had. The property is not in acceptable condition to be operating as a hotel, especially for families. From the moment we arrived, the lobby was full of flies. The carpets throughout the hotel were damp, dirty, and smelled terrible, which only made the insect problem worse. The elevators barely worked, the air conditioning did not function properly, and the hallways leading to the rooms were filthy — covered with dirt and trash. There were even homeless people sleeping in the hallways. Inside the rooms, the conditions were completely unacceptable. There were flies inside the room, mold in the bathroom, and a very strong smell of marijuana throughout the entire property. The air felt contaminated and uncomfortable to breathe, making it impossible for my family to feel safe or relaxed. The hotel appeared to have only one staff member handling everything, and the service was extremely unprofessional and dismissive. This is not a hotel that deserves any star rating. Honestly, the environment felt more like a place where illegal activity takes place rather than a legitimate family hotel. I would absolutely NOT recommend this property to anyone traveling with children or anyone looking for a clean, safe, and comfortable stay. The moment we saw the room conditions, we canceled our stay immediately and left to book another hotel, even though it cost us more money. Our family’s comfort, cleanliness, and most importantly, safety were far more important. Avoid this place.

I felt bad for the girl that worked the front desk cause it’s not her fault but yeah, it wasn’t good

Nothing dirty smells bad and so filthy Stinks very dirty smells like cigarettes they need to have this place deep cleaned

The room and property were not in good shape. The “bistro” was locked up and looks like it’s been abandoned for a while. Our room smelled like smoke and had a burn hole in the curtain on top of the main bathroom light being at a constant flicker. Vending machine did not work and still charged 3$ . Overheard another guest saying housekeeping just barged into their room with no reason no towels just entered the room. Ran out of toilet paper and had to go downstairs to ask main desk for more, then the elevator stopped working so you have to climb the graffiti and smoke smelling stairwell to get back to your room with the flickering lights and terrible air conditioning. It really felt like it did nothing. There were almost no amenities, no extra towels no coffee machine and most importantly flies in the lobby as soon as you walk in! No one was there to check us in as they had one person working and they were on a 15 minute break and even then once she came back it felt like we were inconveniencing her by needing to check in. Looks much better in the pictures than it actually was would absolutely not stay here again, no open bistro just a padlocked gate on top of flies welcoming you in to the building since there was genuinely no one there when we first got there. Elevator is SO loud when it did work I did get stuck twice so it’s just very run down and not well maintained.

Only one tawell, the elevator is terrible

The only pros I can say was that the bed was comfy, the air conditioner replacement was strong, and the water pressure from the shower is nice. There is potential to this hotel and I see all the severe budget cuts that were made.

Wasn’t to far out of the way The hotel is old and ran down dirty carpet ripped chairs . Staff complained about given more towels there was 1 face towel for two people towels came after 4pm .The phone didn’t work needed maintenance no coffee, broken cups pool closed for maintenance ,toilet seat broken 1 working elevator and no shuttle service to airport . Front desk rarely answers the phone

The place was horrible. None of it matches the picture. The facilities were very nasty and dirty. Also, I have lies flying in my room.

It was an unfortunate stay. You pay for what you get.

Staff The location was extremely dirty. There was way too much foot traffic and animals in the lobby. The front of the hotel had a bunch of cars parked in front of the loading and unloading area that were broken down. There was just way too much unnecessary for traffic that made it very uncomfortable.

Staff The location was extremely dirty. There was way too much foot traffic and animals in the lobby. The front of the hotel had a bunch of cars parked in front of the loading and unloading area that were broken down. There was just way too much unnecessary for traffic that made it very uncomfortable.

.

I didn’t like anything. There is NO gym ,NO dining NO heat in the rooms, the elevator is out of code and has not been serviced in (6) years, and (1) elevator does not work, the ice machine is broken. EVERYTHING

I didn’t like anything. There is NO gym ,NO dining NO heat in the rooms, the elevator is out of code and has not been serviced in (6) years, and (1) elevator does not work, the ice machine is broken. EVERYTHING

Para en la mañana me prestaba a bañar, no había agua en el hotel, ni para lavarse la cara ni para cagar menos para bañar cuando llamé a Fontes, me dijeron de qué tenía en las tuberías en reparación, pero en ningún momento hicieron notificación alguna de qué de qué hora a qué hora van a hacer la reparación para uno tomar, precaución y bañarse y hacer el resto de cosas que se usa con agua el todo que yo le dije, voy a bañar con aire además, quise hacer la llamada al lobby del teléfono que se encuentra en la habitación. Y resulta que era de juguete porque no funcionaba cuando encendí la televisión. Resulta que no tenían cable peor antena, entonces me tocó ver la pantalla negra además cuando uno toma el elevador suena como que está en una guerra mundial la verdad está pésimo el lugar

Exceptional

Very good

It was not as advertised online. The grounds were unkept, there was trash on the sidewalks entering the building. The check in girl was friendly. There were sketchy looking vehicles and people in the front parking. It was very quickly obvious that it was not somewhere that we wanted to stay. It did not feel safe or clean. Again, falsely advertised. After checking in, we drove away without even entering the room. I would not recommend this hotel to anyone.

The only that I noticed was that the online pictures of the lobby and the rooms were not current. Carpeting throughout was in need of either replacement or a deep cleaning. But other then that the rooms were clean, had plenty of towels and most importantly for me was the shower, toilets, and bathroom floor were very clean as was the bedding.

Bad Customer Service & They Gave A Non Disabled Room . I Asked Before I Reserved. Everything

Everything

Very good

I'm from Alameda County so I just love it there- the people and the places are all humble and lovely :-) Some of the property needs upgrading- elevators, soda machines, a little TLC here and there, but I love the place and the Potential :-)

I'm from Alameda County so I just love it there- the people and the places are all humble and lovely :-) Some of the property needs upgrading- elevators, soda machines, a little TLC here and there, but I love the place and the Potential :-)

• Check-in was supposed to be at 3:00 PM — no room was available when I arrived at 3:30 PM • Waited over an hour and wasn't given a room until 4:20 PM • The room had NO bed sheets and NO pillows — completely unprepared • Asked to cancel and was told by the receptionist they could do nothing • I had already been charged and received nothing close to what was promised Zero accountability, zero effort. Would not recommend.

The front desk was nice and patient. I changed rooms several times and they were very understanding. Pool worked, but didn't try it out. Safe parking. $76/night.. There were several rooms with roaches. We switched to a new room that was full of smoke. The next room had a sticky bathroom floor and smelled like a dirty mop. The other room a roach came out of the socket. There was no breakfast as advertised You get what you pay for I wouldn't recommend staying more than 1 night.We stayed multiple times because of the price and homeless.

Absolutely nothing. Human poop all over the parking lot and the lobby is filthy. Flies, stained carpet and bathroom disgusting.

Absolutely nothing. Human poop all over the parking lot and the lobby is filthy. Flies, stained carpet and bathroom disgusting.

There were several rooms with roaches. We switched to a new room that was full of smoke. The next room had a sticky bathroom floor and smelled like a dirty mop. The other room a roach came out of the socket. There was no breakfast as advertised You get what you pay for I wouldn't recommend staying more than 1 night.We stayed multiple times because of the price and homeless.

The rooms were clean. The outside not so much, but you get what you pay for. I knew we were coming into Oakland super late and didn’t want to spend much for a few hours until we picked up our car so it was a place to wash up and lay your head for a few hours. Staff and hot shower was the best part of the stay.

Exceptional

Exceptional

How this place is still open is mind boggling!

Liked that the property was close to the airport, this was my reason for choosing this hotel. Hotel room old and needed some upgrading, but was comfortable. Remainder of the property is showing its age and much of the flooring needed replacement.

Yiook

It was what it was. Not a very safe feeling area. Plane arrived very late and had to scramble to find someplace. Everything was closed.....not the hotels fault.

It has a fridge and microwave with carpet and a actual bathtub and a balcony No heater

It has a fridge and microwave with carpet and a actual bathtub and a balcony No heater

There was no breakfast. The location was conveniently located near the airport. We liked absolutely everything about our stay except for the crackheads, the broken elevators, the rooms that have never been cleaned or wiped down, and the ever-present stench of tobacco in a non-smoking room.

Exceptional

Nice location Property was ok .. very loud though No shuttle

Bad

Nice location Property was ok .. very loud though No shuttle

Went into the lobby no one was there except homeless sleeping in the lobby chairs and flies buzzing around. Immediately walked back out and did not stay there. DO NOT STAY AT THIS PLACE UNLESS YOU HAVE ZERO OPTIONS. YOUR CAR WOULD BE BETTER TO SLEEP IN.

Comfortable quiet rooms. Outdated decor, dirty carpet. Elevator was a little scary

Hotel smelt like smoke all around not updated at all nasty

The air conditioning wasn't working, elevator take long to came down

Parking was easy, but whenever we would ask for towels or basic essentials for the room they wouldn’t bring them and we had to buy our own products.

Nothing. Dirty all around, carpets, walls. Smells like smoke even though it says non smoking rooms. Broken items like phone, ice vending machine.

This hotel is not what is pictured when you look at the pictures online they show a nice clean, bright hotel that has new furnishings and equipment and that is not when you get when you walk in this hotel is not cool. It seemed dangerous. There were people vagrant lurking outside and it just didn’t feel safe. We immediately checked out and went across the street to a better hotel. Also when we got into the room, it smelled weird like cigarette smoke and animal, and also had broken furnishings.

Room wasn't clean or well maintained. No ice box. Ice machine on the floor we stayed on and an elevator was out of order. Didn't have any extra toilet paper and bath tub was dirty. Even though there was a holder in the bathroom, they're was no soap, hair conditioner or shampoo.

I reserved here for ONE reason: the listing included a 24 hour shuttle. My flight got in after midnight; when I called earlier in the day, they said there was no shuttle. A sign in the lobby said no shuttle. Hotel was dirty, elevator was broken.

No dissatisfaction

Nasty dirty ran down ghetto people everywhere broken down cars. It was like a car stop in the front. Scared the go out put a chair up to the door at night never again

Affordable parking but , they have bugs.

very run down facility

Absolutely horrible place to stay. Photos provided by hotel are not legitimate or current. Would give 0 stars if I could.

Very bad smelling of weed my throat was sore. I was not able to sleep

Since I was not able to check in early, I waited out by the pool. The pool was filthy and the pool surroundings were unkept and filthy. The entire hotel just seemed to be grimy and grungy, although the room itself wasn’t too bad. A couple of the outlets in the room did not work, there was only one towel, the shower curtain would not stay closed, so the floor kept getting wet. They use couch-sized pillows, instead of full-size pillows and then had no extra pillows available. There was no coffee, no coffee pot, no hairdryer and no hangers available in the closet area. There was only one chair at the table and the rolling chair that was at the desk was in really bad shape. All told, it served my purpose but it was not a pleasant experience.

Furniture dirty, inside carpet dirty, no rags, elevator not working,

Not satisfied with the cleanliness of the hotel at all images provided are not even close to what the hotel looks like.

The room was clean. 1 pile of cars parked for days in the drive way. 2. Entrance to front door filthy. 3. What looked like a homeless man with a big dog in the lobby. 4. Room heater broken. 5 only 1 towel, 1 lamp , and 1 sheet on the bed.

The cost of the stay was the only thing good about this place, and the young lady at the front desk seemed to be very nice. The place was nothing like the pictures, it was dirty and so much wrong with this place.

No breakfast, No Gym, No air conditioning

Only 1 working elevator during my stay, no tissues, hand soap or water cups available in the room. Parking was gated, but access to the gated area required a call to the front desk, which was not explained upon check in.

No staff available to check us in at the time we were promised which resulted in 15+ people in lobby waiting to get checked in. Hotel is in awful conditions and smells like a casino.

The property was very dirty what the pictures show is not what it looks like they have portables AC in our room, room was pretty warm would not stay here again

Arrived early before check in and was told to wait till 3pm. We waited. 3 came and went. Jose a handyman they left was confused and could not check in any of the upset customers. Lobby was full of spiders and flies, rooms were FULL of flies! AC and heater doesn’t work in the room. There was a new Gatorade in the fridge when I arrived. We did not drink it though.

Hotel is absolutely horrible. The pictures online are either super old or AI edited. Everything is falling apart. No AC or heating. 1/2 elevators work, but the one that did work expired in 2023.Homeless everywhere. If I wouldn't have been charged for cancellation, we wouldn't have stayed there. 0/10 recommemd.

Nothing I only stayed long enough to book another hotel and leave this one ASAP Employees were rude, it was very dirty in the lobby in the hallways,in the room. It was cigarette butts on the floors, human fluids stains on the bed.

Decent room

The hotel wasn't clean and the personal was awful

The bistro isnt open for a year

Not safe, no clean room, no maintenance

The property, lobby, elevator were so dirty and run down it was scary. It is also in a sketchy area. We were, however, pleasantly surprised that the room was clean and had nice beds. The AC wasn’t working so window needed to be opened which meant smelling smoke from other tenants smoking out their windows.

Cleanliness and location

Id stay almost anywhere else. No one came to clean the room or refresh toiletries.

The entire building air conditioning unit was inoperable when I arrive. having an armed guard security should tell you about this surrounding area. The main lobby couches were ripped up. surprisingly the rooms was in okay condition

NOTHING.......This place is a DUMP...I am a Travel agent and was there last minute for the Superbowl. Rate was too good to be true. This place is housing homeless. That is a good thing, but keep the place up. Dirty carpet, dirty halls, dirty elevator, floors, walls, and overall property... dirty.NO heating in rooms or in the entired building had no heat. its the bay and it gets cold at night. OHHH and the elevators were not working 1 for the whole building. No maid service until you check out. I stayed here about 3 yrs ago, and it was just fine for the price. It should cost free-99 per night, or just be a safe place for homeless!! A DUMP!!! You had to beg for towels, maid cart had no towels. she said give me your dirty towels I will wash and a return... really! but Okay. We did.Came back and she left 1 body towel SMH... for 2 people. Walmart here we come! We had to go to Walmart to get sets of towels to last 3 nights. Reported to Booking to see if we could be relocated, they put $11 in my booking wallet... WOW!! Read above.... DUMP DUMPDUMP DUMP DUMP... don't walk RUNNNNNNN from this place. oh and hoodlums of all kinds around the place. Mentally challenged, young adult hangout, homeless families ... looks like a place cheap enough to get a room to hang out in for young adults. if you need a place that is cheap and don't mind all of the above... then HEY... book it! But there are better hotels I'm sure. Oh I forgot, there was a couple that someone entered their room and stole their bags. Shame I had to take my belonging out with me when I left. Now you decide!!!!!

I would say that this hotel is one step above.The type that rents rooms by the hour. I was supposed to be totally in a non-smoking room. It definitely was not a non-smoking room. The front desk staff was nice, but when I walk down the hall to use the vending machine to buy a small bottle of water that was almost $3. And the machine ate my money. I went downstairs to talk to the person at the front desk. They did not offer to give me my money back. They did not do anything but point across the lobby to another vending machine, which cost almost four dollars for a small bottle of water. So I ended up spending almost seven dollars for a small bottle of water. There was black mold in the ceiling of the shower in room 504. My sinuses are still congested and lungs are still coughing from being in a smoker's room. I hope I do not get aspergellosis of the lung. At one point during the weekend, we went in the elevator to go up to our room and there was literally a partially eaten whole tomato in the corner of the elevator. I must say that we traveled in the same elevator shortly thereafter, and the staff must have removed the partially eaten tomato really?

The hotel is extremely ran down and not in the greatest part of town. Half the lights in the room did not work. It is extremely dirty. The lobby looks ran down. The vending machines don't work. The fire detector in my room looked like it was ripped out and it looked like there was some severe water damage in the restroom. I was literally there just to sleep for a few hours, but felt extremely unsafe. I think the only plus side was that because I was there for a short amount of hours, the clerk did not charge me the $100 deposit.

Room was dirty, the AC was not working, no ice bucket, no extra towels.

Room is dirty. AC didn’t work. It was 83 degrees inside the room. I asked the front desk if I could change the room. I was told that all the rooms are the same. I was told to leave the window open but it was very noisy outside. We Could not sleep all night.

You get what you pay for

Not good

a remodel is much needed. My kids wake me up and there is a FAT roach crawling on the wall. So far not good at all. The toilet is constantly making noises all throughout the night and when it is time to take a shower they dont even have towels until way later in the afternoon. Bugs in the bathroom and downstairs in the lobby everything in general was just very dirty.

There is no shuttle from the airport, and there hasn’t been one for a while. You can take a city bus for a couple bucks and it will drop you off out front, but I’m not sure why it still says there’s a shuttle on all the booking sites. Definitely not a nice area, but it’s fine for the price.

Poor not good

Big, clean rooms. Laid-back clientele. Good place to be with a favorite person and order door dash and not leave the room.

Just a HORRIBLE experience

The housekeeper walked in on me naked way before checkout (we weren’t even checking out) to ask if we’re checking out. I felt violated. What made it worse was when I went to the front desk(11:30am), the employee was so rude..blamed me? She stated checkout was at 11..and I explained that my reservation, the employee last night said checkout is at 12… every time I’ve been to this hotel, checkout at 12..but when I’m violated, it’s at 11? Ok.

Upon arrival, we found the room to be filthy and unsanitary. There was trash throughout the hotel, dirty walls, blood stains on the floor, and a strong, unpleasant odor. The toilet seat had yellow stains, the curtains were dirty and had holes in them, and the overall condition of the room was extremely disturbing. Additionally, there was no air conditioning available. When I raised this concern with the front desk, I was simply directed to a sign stating that there was no A/C and was told to contact the third-party booking provider. This response was unhelpful and did not address the seriousness of the situation. I have taken photographs documenting the condition of the room as evidence. Given the state of the property, I strongly suggest that you review your listing on Expedia, as the current representation does not reflect the reality of the accommodations. I expect this matter to be addressed promptly. I look forward to your response and a resolution to this issue. Filthy disgusting place!

This property is poorly maintained -- Smells, rooms aren't cleaned, hallways are dirty, and suspect there are drugs on the premises I strongly recommend staying elsewhere.

The property is listed as having airport shuttle included whxih is why i booked there. They do not have a shuttle service. While the room was nice, the lobby, elevator and hallways were unkempt and a bit scary. The room smelled of old cigarette smoke and there was no heat or working air.

property need remodel complete

Showed up and was told there was no hot water and no heat. Building is filthy, falling apart and had clearly been in this condition for quite some time.

The hotel outside looks nice BUT the lobby and hallways were definitely not clean. They limit each room to 3 towels even though there was 4 people booked. The room was okay but smelled like cigarettes.

The price should give you an indication of the facility. My room was clean if a bit rough around the edges. You can tell it was a higher end hotel at one point. Across the street are newer hotels. But if you are on a tight budget, it is a reasonable option. Unfortunately, the heaters were not working. I just happened to stay on a week when the temperature dropped into the 30s in Oakland. I had to get under the covers to stay warm. Otherwise, the price was right. However, if I were on an expense account, I would choose a different hotel.

Not excellent

I will start off by saying my room was okay. It seemed clean. It needed a bit of maintenance. The shower head needed new Teflon tape. But overall it was fine. The first impression coming into the lobby is that the place is a little sketchy. The xerox signs on the check in window, and the smell and being a bit rough around the edges gave a poor impression. But for the price, it was not horrible. And the room was fine.

The bathroom had mold. The carpets were stained with red spots all over the mirror . The staff was very neglectful and reused to bring us towel after we called 4 times and went to the front desk to ask for some. The bed sheets were never changed and the room had an awful smell

Unfortunately, I checked in and it was freezing, got to around 48 degrees outside. I realized the heat and AC for the whole building were out but they said to contact Expedia for a refund. Expedia told me to drive back and make a request at the front desk. They told me to call Expedia back. Expedia kept telling me to deal with the hotel directly. Then, Expedia told me that it was perfectly acceptable not to have heat or AC, and that they couldn’t help me get the refund or rebook me at a comparable nearby hotel. So, I ended up driving back home, 200 miles away because it was 9pm and I didn’t have accommodations. It was a really, really bad experience and I was not able to make the funeral I came for because of this.

Pésimo servicio

The room was amazingly beautiful

If you are into trapping then this hotel is good for that. But if your not then run. Currently their heaters or Ac don't work and the outlet socket my friend and burnt her brand new charging wall adapter. Never again. I honestly want my money back for all the drama Expedia put me through

The whole Hotel was terrible. No heaters working in any room. The place looked dirty from the start we canceled our reservation as soon as we gpt there. It's cheap for a reason. Absolutely terrible place.

Old rundown in a bad neighborhood

The room size was great and the front desk staff on the weekends was super nice and helpful.

heater was not working throughout hotel. one elevator was out of service. other elevator wasn't working properly. general very shabby condition

maids kept coming in my room when I left even when asked them not to

I was very happy with my stay ☺️

Hotel itself is old and looks unmaintained. Sign upon check-in read: “No heat in the building”. I had to double the bedspread over to stay warm while sleeping. Elevator floors were off so easily to trip. Second elevator was not functioning. Expedia on website lists this property as having complimentary shuttle service to airport. They do not offer and I had to pay for an Uber at $18 +tip. Stains and holes in carpet and furniture fabrics. No plastic or glass cup for use in bathroom. I went to front desk to ask if they had something to use for drinking water and was told no, they did not.

Only 1 towel for 2 people, hotel felt very dated and not well kept. Phone and lamp didn’t work. Light kept flickering. No AC or heat workong. Staff seemed nice, though.

It was nice elevator needs to be fix

No heat, no hot water to shower.

No screen on window/door. Hotwater not running consistently, power outages

It had been a couple years since I last stayed there and I will say it wasn’t the same. However I will say that I know that when I need to travel or in this case I was attending the concert that was close by… If I need a clean safe room to stay this is where I would go. Cosmetically, it really needs major updating The room was clean but severely outdated the carpet is worn in the hallways and when I checked in we had a taped up sign on some old copy paper that Red the rooms have no heat. Additionally I was advised about a step coming out of the elevator. Why is that not fixed? That is a lawsuit waiting to happen for you guys. The place really needs a little TLC but if you were traveling you need a safe and clean place to stay that is affordable or rather I should say inexpensive than this is the place just expect old carpets and outdated decor.

Hotel is terrible

The best buy in the Bay Area. Its a little worn down but the rooms are clean and spacious. The front desk is always efficient and friendly.

Nice

Staff is professional, friendly, and helpful. This is an older facility, so it may not meet the expectations of everyone, but it works for me. The rooms are very clean. I was displaced by a fire and am staying here whilst I search for another studio closer to downtown. Uber Eats and Doordash can easily pull up to the lobby entrance for deliveries.

This is not a 3-star hotel. The hotel is very old and poorly maintained. The water was not working, and I was not informed at check-in. The light in the room was blinking all night. The elevator was very old and smelled, and when it stopped, it did not align with the floor. The lights outside the building were also blinking all night, and the emergency doors were all open with no security present. Additionally, the vending machine was not working.

No heat at all durning winter time. Elevator made me trip from being unleveled.

I never checked in. I wasn't aware that there was a $150 for security deposit

No heaters, toilet issues, dirty af

Horrible

BAD!!! Just bad.

Needs heat

Room had a funky smell the hotel was dated and the area was giving a uneasy vibe. had to book as our flight got cancelled. No hot water and unwelcoming front desk. the lift had a strange step from floor one could easily trip over. Another family from our flight had booked a room nearby they got the doors knocked twice at night and lady could not sleep either..

After leaving a response to the message I received asking if I needed anything specific to help me enjoy my stay, and said I was running late but would definitely be there by midnight. When I showed up I was told they were out of rooms! They over booked and they werent going to do anything to help me

I didn't get to check in and they never issued me a full refund.

The staff was fine but the property and the room was run down. Some of the lights didn’t work in my room, the elevator didn’t line up with each floor, the carpet smelt damp, the AC and the Heater were out and the water was cold only. It wasn’t ideal.

Clean & quiet

Room was not ready. Smelled crazy like cigarettes in room. Not bad for a budget hotel.

the front desk lady need to find another job lol I don't think this job for her, she's ignoring me. also what the heck with the Elevator? I feel like I could stuck anytime there

There was no heater and no hot water.

There was no heat or air. Toilet didn't flush. The room smelled and holes in bathroom door. The receptionist had no personality. The city needs to come out and inspect the premises. Very disappointed and would not recommend at all.

No heat or A/c. They have a posting on the lobby that if you want your money back from the reservation you need to do that with Expedia. There was not security lock on the door, which was scary since the area was very dangerous to even be in the lobby. Although the bed was clean and the shower, the carpet,chairs were horribly stained. There was a strong smell of smoke from cigarettes.

There was no heater or A/C. What was advertised on the web site was not real. No airport shuttle.

This is extremely dirty, nasty and unsafe place. The pictures of the hotel are fake. Left the same night. Unsafe and horrible. It's a nightmare.

The worse hotel I’ve ever stayed in

The pictures do not match existing. Very sketchy look and maintenance. Actually check in staff was pleasant. Room itself was decent, but due to other elements being sketch to very low maintenance. We were frankly concerned for bed bugs.

Room need update and heater control inop

Great spotless and quiet

Terrible

Heater wasn’t working, hotel has smells in the hallways and the elevator, hotel needs some upgrades!

Didn’t feel safe at all..

Heat didnt work..room has mold in it as well as a bad odor ...

Ok

The view from the 6th floor allows for an overhead view of the surrounding city and commercial area. Some rooms allow you to go out on the balcony. There's a nice tub and shower with a private bathroom.

Yup

Room was clean and was able to get a great rest.

First it would be a better place if they turn on heaters and a/c. Everyone is wearing big, thick coats. You can tell what kind of hotel it is by the patrons who live there. The rooms are durable no complaints from me. It's still a 2.5 star hotel. It really needs a restaurant or deli or something and not paying $5.00 for 1 Monster Energy Drink

I did not stay, but hotel was not ideal, customer service was not good, tried to use chat to see if I could have early check-in due to flifgt earlier arrival but was impossible to check this option.

Rooms were dirtiest possible. Horrible. Gave us a room in Level 6 and elevators were not working. When we asked if they mentioned the rooms were out of service, we were told they weren’t. The rooms were incredibly dirty and unpleasant. We were given a room on the sixth floor, but the elevators weren’t working. When we asked about it, they just said they were out of service.

3 stars

3 stars for i

Worst hotel I’ve stayed at. It’s been freezing in the Bay Area. Our heater was not fixed, even after numerous complaints. After speaking with other customers, nobody’s heater was working. And the elevator was broken. An older lady was stuck on the 4th floor. If there’s an emergency, it will be a disaster.

It’s dirty

Bugs in the bed, dirty, no heating or cooling, room was messy, very sketch, even the outside there was a car that was broken into

Nice

decent place just missing bare minimum sht

This hotel needs a full renovation . NO HEAT , LETS START WITH THAT ,

GROSS, NASTY, DIRTY, NO AC OR HEAT. DONT EVER GO THERE

Liked 609

Yes

Clean and professional

When I pulled up, the place did not look like the photos at all. I went in and it smelled of week very strong in the lobby. It was late and dark so I was a bit scared. There were questionable guys lingering in the lobby and coming in and out. I completed my check in (because I was afraid and taken aback at this clear drug hotel) that I had booked with my 2 sons. When I left the lobby, I immediately got into my truck and left the property, going to a reputable hotel, and checked in there. I paid for the reservation I made at this awful hotel and because I felt like I and my sons would be in danger if we stayed there, left and paid for another hotel to stay in. This was the worse experience of my life at any hotel I have ever booked.

Good money

Seemed to be in a meeting for late check out request for say

Good value for money

It was very cold

Great bathroom for accessibility

No heat in Oakland Executive Airport Hotel. They did not have an ETA for fixing the heat. Was given the option to cancel when I came to check in. Did not check in, too cold. Was told my credit card would not be charged.

Imma be honest this place is, dirty, decrepit, elevator has an expired permit, and it says no smoking yet the floors smell like cigarettes. BUT for how cheap it is, it’s honestly worth staying one night before your flight. At least the sheets looked and smelled clean.

the hospitality

Yes

Good value

Someone bought it inside, the windows didn't open, I have asthma and was suffocating, I went to the administration, they said that they would kick me out if I knocked on the room (which I found where people were smoking) they said that they wouldn't do anything. The hotel itself is beautiful if you like nicotine toxins and you are homeless. There are a lot of people like that there.

Great value for the money

Appone arri

I do love the wall to wall window and plenty of pillows.

I'm book a 2 bed per room Customer service said I give you a 2 bedroom room and better price Customer service charges me a same price

Staff is attentive and courteous

I had a very disappointing experience. The AC/heater didn’t work at all, and there was a strong, unpleasant smell throughout the place. The surroundings felt unsafe, with an abandoned car nearby, and the overall ambience was extremely poor — almost like an abandoned or neglected property. I definitely wouldn’t recommend staying here.

No heat. Low on supplies for guest use. No suitable parking. Housekeeping understaffed which leaves rooms rush cleaned. They need lower they rates with the quality of care and support for customers

The hallways were duty, carpet stains and torn carpets in the hallways.

Capital H horrible. Dirty everywhere, didn’t even have a drinking cup in room. Heating\AC not working. Picked hotel because supposed to have an airport shuttle - NOPE! Do yourself a favor - pay extra and stay at the Marriott

Heater not working

good

Yes

This was the worse hotel I’ve ever stayed. Blood on carpet no gym or pool and the pictures they show online are false. Never knew who worked the front because every time I went down I saw different people with no badges or uniform. I can’t believe Expedia has this on their website.

Room was neglected they have short lining feels unclean shortage of supplies to offer. They need lots of maintenance with in living area n hallways.

yes

Room for Improvement

Additionally the place is not as advertised

No phone roaches in the room

also I ask them need extra one large towel is not give us only one large towel bath for one share. not enough they ignore us deaf. it is not very nice. I will never again to stay there. bad astute and not access for us.

Great price for decent rooms if you just need a place for the night before or after a flight.

The hotel is terribly run down and a dangerous place to stay. In fact, I did not stay there because it was not safe. The pictures must be from the1980's or around when it was built. DO NOT STAY HERE!

parking lot super dirty, unsecured there was a car seating on blocks with no tires, windows broken and a big sign on the wall saying park at your own risk.

No AC or heater in any units. Don’t offer extra blankets. The maids act as if they don’t like their jobs take 10hrs to get towels back then they don’t even give you all the towels back. You complain and so do they. All around its the maid service that ruins the overall vibe energy and enjoyment of the hotel.

The vending machine doesn't work the ice maker on the floor doesn't work 😑 the restaurant is close and haven't been open in a year or more

This was genuinely the most disgusting hotel I’ve ever been to in my LIFE. There was blood on the carpet in the room, I plugged my girls straightener in the wall just to get spark coming out with a burnt socket prior. Plugs didn’t work it smelled like someone had left dogs in that room. So disgusting there were even homeless people checking in. Not to mention the service desk girl wasn’t even nice! I would never come here again.

The best

There is a parking fee! Imagine that.

No parking for customers. When I arii e cần not find parking to check in..

Room was fine, stay was fine, staff was attentive. 4/5 experience.

I booked a double room they gave us one towel and when i asked for another one they said sorry we can’t give you you had to do it while booking and ask for another towel and we had half toilet paper roll for 5 days and when we asked also for another one they said you have to get down to the reception to have another and to top it of the staff was sooooo not friendly and they never smile

It’s a true ghetto experience. We called for the shuttle after picking up our bags as directed and when the phone was finally answered told “no shuttle “. Then on arrival we were greeted by a security guard who knew nothing and a sign on window reading “on a 30 minute break “. Turns out the area has completely deteriorated there’s no restaurant in the area everything is dirty and full of trash. Real rough neighborhood.

Hotel needs to be completely remodeled!

When I entered the lobby everything was old and worn and there was no breakfast. I decided it would be okay for the 2 days I reserved because the staff was attentive. When I got to my room I was very pleased. Everything was so clean. I couldn't believe it was that clean so I did the "white glove" inspection and it passed!

Strange musty and smokey smell in room despite being a non smoking room. Trash in the hallways. I booked this hotel because there was supposed to be a shuttle to the airport, and there was none, so I had to buy yet another uber. The outside lock was difficult to use and the inside lock was ripped off. People were yelling outside at 3 in the morning for whatever reason. Gross overall

My husband‘s room,was fine thank you very much, in the past he’s had trouble with the air conditioning not working. This time he has not mentioned it, but he stays there one to two days a week for the last I believe year in a half. He says the people that are very friendly and helpful. But as I said he is a regular he is there once a week maybe twice a week for the last year and a half to two years.

The room was very clean. Linens and towels white. The staff were very professional

Staff were very friendly and helpful! The hotel itself, however, is in pretty poor condition, and the surrounding area didnt feel the most safe. I could tell my room was cleaned and turned over well, but the common areas were in pretty rough shape, with one elevator out of order and an operational, but empty, vending machine on the floor i was on. Very few amenities as well, but the price was right for my budget.

Dirty and smells like smoke

The carpet was disgusting, 5 spots where I'm believe someone's dog went. When you walk into the room, it was like getting punched in the face by carpet fresh. They only put one set of towels in the room. So.eone stuck gum on the headboard and the cleaning staff missed it. Air conditioning didn't cool the room. The phone in the room didn't work. I requested room service and to have the phone repaired, neither happened. Also there's no shuttle service.

doors lock very bad

Don't let the nice pics fool you! This place is a dump. We had to go down to the lobby when we needed toilet paper, towels, etc and there was no maid service. The elevator was out of order and the air conditioner wasnt working. We were told to "just open the window and it will cool off". The worst part was the shady dealings going on constantly in the parking lot, day and night...prostitution and drugs. We left early and will NEVER go back.

Room was sufficient. Not much in the area. Can’t really beat it for the money though

I was unable to stay due to cad issue.

It was ok. Not working

I walked in to check in. The whole lobby stinks like pee and is filthy. Didn't check in went to use bathroom it is really horrible. Did not even check in room. I left went to another hotel.

Smells like marijuana the whole hotel, all vending machine from all floors not working at all , the carpet is so dirty!! Specially the the carpet in the elevator theres so muxh stain all over the placeworking

Absolutely zero chance I recommend or stay here again. Room was dirty, smelled like smoke and prostitutes were coming in and out all night. No bathroom amenities or cups to brush teeth and front desk was no help.

This hotel was not as advertised on Hotels.com. The profile said there was a restaurant, lounge, and room service. That was not available. The rooms were clean and comfortable however the phone in the room did not work, the iron was missing, and the heat did not work. When I asked about the heat I was told that the heat was broken in the whole hotel.

It was fair considering the price.

bathroom Not very clean

Don't stay it a terrible hotel. Infrastructure is falling. Stinky rooms and rest. You can smell smoke cigarettes all over the hotel.

Great

Upgrade the entire service and property.

Where do I start. Airport shuttle was down, you have to call the front desk to get into the parking lot but they never answer the phone and half the time you can even find the front desk person. The place was dirty. Carpets were barely hanging on by a thread. Pool looks like it hasn’t been cleaned in a long time. Mosquitoes everywhere around pool. Heard multiple people ask for refunds for roaches. We didn’t see any but I did wake up bitten up by bedbugs in the morning. They advertised that they have a restaurant on site but it is not open and looks like it hasn’t been in a while. The picture on descriptions of this place online are not correct at all. The place is barely functional. Oh and they sent out a notice about no air conditioning in the building but they did have a portable air conditioning in the room we got so that was the only plus. I will never stay here again and I advise others to not stay there as well. Unless they want to go home covered in bug bites and worried about bringing home bed bugs

The room was in an atrocious state. Each wall had streaks from shoes or something that made them dirty, there were gaps in the ceilings and we could see exposed electrical wires. The A/C vent had a giant hole and was broken. The dresser in the room was broken. The beds and pillows smelled like fermented sweat. The “comforters” had burn holes and would definitely glow under a black light. The curtains were filthy and had moth holes in them. We can still smell the stench of the room on our items and clothes after leaving the room and being at the airport for hours. Will NEVER stay here again even if it was free or if I was paid too. I’d pay to never step foot on the property again. I’d pay $100 to warn someone not to stay here.

All ok

I was like standing a motel and a mission district in the tenderloin district in San Francisco it had no amenities said he posted the staff was rude just service was horrible there was no restaurant in whatsoever the vending machines didn't even work the ice machines didn't work, there was nothing in the posting that I rented that was even available at the place it was filthy outside and in and very disgusting, I rented it as a last get away from me and my wife before I die on stage 4 cancer and I told them that. The answer was I can't do anything about it complaining to Expedia or somebody else.

There was no restaurant, the Bistro closed and moved down. The street. The Hotel had ONE, A SINGLE functioning elevator for 6 floors. Nothing in the place has been redone or even touched up in over a decade, maybe 2 decades. My Partner and I shared a room and there was only a single towel. I went to the front desk and inquired about another towel. The Hotel was Out of towels and didn't have enough for guests. The whole place reaked of smoke, wallpaper pealing. The whole Shebang. Save yourself the $60 and just got to a motel 6.

Horrible, dilapidated conditions in hotel. i have pictures. Missing light bulb in room, I almost put my finger in the socket looking for the switch because the shade hid the missing bulb. The air conditioner was ridiculously noisy, it would wake me up at night. No coffee in room, not even glasses! No plastic bag for the ice bucket, (a health code violation), only 1 working ice machine in the hotel, (& no notice, so you had to check them out floor by floor). The pics on website look nothing like the hotel. Gym and Restaurant are permanently closed, although website advertises both. No hangers in the closet even! Cracked bathroom tub. They had a wedding downstairs with loud music playing until 1:00 am.

AC didn’t work had to be moved into a room with a portable AC. The toilet didn’t flush unless you held it down there was leftover food in my microwave just absolutely horrible. No Shuttle no restaurant you guys should be ashamed of yourselves for allowing us to happen.

Rooms are very clean balcony view beautiful see all the San Francisco Bay air conditioning great

Horrible experience.

Dittyby

All ok

Left after one night of a 3 night stay & paid to go stay somewhere else

I was extremely disappointed. On Expedia website it says it had a restaurant and workout room. None of them was true. So many gangsters and drug dealers. I felt I was indirectly robbed of my money. I wasted my money in this hotelll.

Pls remove from your website.

Smelled like smoke, dirty, broken windows. Felt unsafe.

It lacks of appropriate conditions.

Business friendly but it took the front desk staff forever to attend to us

Staff was nice and friendly. Room had a broken thermostat, broken phone line, they insatalled a portable ac unit in the room to cool it down. The elevator was broken as well. The conditions of the room didnt reflect the puctures we saw on expidia.

Old but chesp

Nice and quiet, let checkout at 12pm, swimming pool area

Graffiti everywhere, A/c did not work, nothing like the pictures. Unsafe neighborhood. Constant weed smell. Constant noise all night.

Clean room, the halls and lobby have seen better days. Only 1 of 2 elevators worked. My room key cards had to be rekeyed immediately.

Had microwave fridge and Hot water was good got the pleasure of witnessing the earthquake shake the buildings and it still stayed intact lol Bed was actually comfortable overall it was fine for the price

I refused to stay Checked out in 5 minutes

The pictures are deceiving. I didn't feel safe.

disgusting rooms and roaches on the floor. the bed had stains all over it and the floor was so dirty. the smell of the room was thick and gross. we didn’t even stay more than 5min before we walked out and went to holiday inn

R

Yes

Worst experience ever with suspiscious people

I didn’t like you have to share towels- I had to buy my own

Price is good but it’s very ghetto and lobby is dirty. They limit towels and toilet paper too. Want your room cleaned? Better ask b4 11am or put the towels and garbage by 2 if you want it replaced.

good

Dirty

Hotel sign on pool says it all. ‘Closed for Maintenance’ with pool covered in green slime. Restaurant and Bar closed (for a long time). Only one small bar of soap in room. One shampoo and conditioner, looked like no one cares

The woman at the front desk was wonderful. She was very kind and tried her best to deal with all the issues. The hotel location is in an industrial area, no restaurants close by.

It was just horrible all around, it’s unreal this hotel is rated 3 stars not 1.

Nice place

Couldn't stay, had to leave as the condition was so bad and unhygienic.

The property was priced well for the area, and is a bargain for the area. Fabulous staff. A hotel gathering steam for a renovation & re pricing. Great stay, will visit again. Bring your own coffee, or buy a snooty cup guilt free for a week.

Snekl

The staff were nice except one and they are very easy to communicate with

Parking. They should pay your insurance premium for being willing to park there.

Rooms were dirty. Very dirty carpet in the rooms. Parking lot full of trash. Old and dirty furniture in the rooms.

Terrible

No clean no safe

DO NOT believe the good reviews or great pictures about this hotel. I stayed here for one day for the later check out time. The hotel is very dirty and not in a good neighborhood. there are homeless living in cars on the street right outside the hotel. I work graveyard and needed the late checkout to sleep longer. I got to hotel at 6:00 am and found two females sleeping or passed out in one chair in the lobby. There is a constant weed smell throughout the hotel. DO NOT stay here with family or wife.

Good service

Outside was filthy, bathroom inside had no lights and used toilet paper everywhere. Do not stay.

The room was ok. However the ac didn't work the room was really really hot. Temperature read 85°. There was no other rooms and the room smelled weird. Couldn't sleep at all.

The hotel didn’t have any air condition. I was waiting for extra towels. The front desk attendant is very rude nonchalant. I was very disappointed. I had to change. Rooms is the room I was in and smell bad the hallway smelled like marijuana. Just a very bad experience.

Was told about the human trafficking that goes on. No A/C in rooms. Had to switch to room with portable A/C. Guy outside of pool yelling and cussing. Kids had to get out of pool for it being unsafe. Then we had someone banging on our door pretending to be security trying to bust in our room. Had to call security my kids got scared so we just checked out after being there for 2 hours. Lobby was full of biker gang. Entire experience was scary and dangerous! DO NOT BRING KIDS HERE! rooms are nasty and dirty looks nothing like pictures online

Nasty outside no parking the website said free parking wasn’t. I would not be booking a room here ever again

Room was clean & nice. Carpet in elevator & hallways desperately need cleaning.

Power went out for 2 days. Only upsight was the staff help to cancel reservations and not be charged.

Air conditioning not working p

Everything smelled like smoke or cigarettes

Dirty

Staff was great. Hotel is dirty, but again the staff was great.

The worse hotel ever no soap or hygiene in the empty bottles in bathroom. Only provide one towel, one toilet paper when ask for more staff said they are not allowed to give. Three nights of my stay the electricity was out throughout the night it was hot. No generator until last day of my stay. Elevator broken, pool filthy, gym not working. Was horrible experience. They have not returned my 100.00 they held on my card as a deposit I will contact my bank and contest two nights plus assure my 100.00 comes through it’s been past the 3 to 5 business days.

Front desk clerk was very nice, kind!!! The hotel is quite a shocker w its uncleanliness! But, the shower was great!!!!

Place was filthy did not look like the picture at all and it smelled

Deposit the amount he told you at first. The room was filthy, and the AC did not work!! The door to our room had blood stains and the room next to us had blood stains. The gym and one elevator were out of order even the dining area. Overall, just a bad experience. The pool was also dirty

A lady in the elevator asked us if we wanted to make money because the hotel is apparently known for prostitution?? We’re from Texas and needed a quick, cheap place to sleep for 3 hours before we needed to go back to the airport for our flight.

My car was hit and ran right outside the front door. This place is a low income housing complex.

You get what you pay for at the Oakland Airport Executive Hotel. My room had a distinctive smell of an unshowered individual which seems to have permeated into some of the furniture. The electrical system of the hotel was in a precarious state, and I could not turn more than one light on at a time or experience unusable flickering. The power in fact cut out entirely while I was asleep, and I woke up to a complete outage with the exit lights on in the hallway. The bathroom walls were covered in wallpaper that was not water-resistant and thus was peeling and bubbling in many places. Even the hotel shuttle, the main amenity for a hotel near the airport, was out of service, leading me to take the nearby 73 bus. The main positive aspect of the stay was the staff, who were prompt, cordial, and gave good advice about the local area.

Power outage causing a couple days uncomfortable stay.

Property was dirty.Elevator out of service. At 4am the electricity went out and I called front desk over 7 times and couldn't get a response. I almost passed out.

piciuos

when i checked in the power was off i checked in at 4 the power didn’t come on until 9:30 the beds were stained and the shower was painted over mildew it was horrible i had to use the flash light on my phone the elevator was out of service and i was on the 4th floor

Very dangerous. Abandoned vehicles in the parking lot. A lot of homeless hanging around in and out of hotel.

The property was outdated and old. Not the most cleanliest place to stay.

This is a 100% true review of my recent stay. Started out bumpy due to shuttle service being down. I arrived Friday @ 11:30pm Thankfully front desk employee "Eric" picked me up. Check-in with him was great. I was given a room on 5th floor. The room was great! From bed to bath to balcony everything was great. There were NO insects! The microwave, fridge, lights and TV worked. All good right? Yes and no! On Saturday all was good! Woke up early and went to my event on Sunday all still good! But then... I returned around 11pm to find brown out conditions w the elevator not in service. Ummm, I had a 50 lb suitcase and needed to get to the 5th floor. Thankfully the security officer carried my bag up the steps. I was out of breath when I arrived (2x cancer survivor w recent heart issues). The room had partial power. During the night the power went out completely. I was stranded on 5th floor unable to reach anyone via phone. I HAD A FLIGHT TO CATCH AT 8:13AM on Monday! I called 911 & Fire Dept they were no help but said they'd send help if I fell down the dark stairwell trying to get out. I braved the steps and got out but ended up late to return rental car and catch my flight home. Thankfully Spirit Airlines was able to get me on another flight . As of Tuesday morning the power was still out. Had I waited, I would have been stuck. So the stay was a combination stay... Good until it wasn't. I hope to be compensated for the huge inconvenience.

The hotel was smell like weed and the room small weed to the pillows are dirty and the area unsafe

Would not stay there again

Horrible experience

Excellent

Nothing at all

Hotel was dirty and stained everywhere. My room was 81 degrees when I got in there at 9pm and only down to 80 when I left at 6am, with the “a/c” running all night. Tried to use the phone to call front desk, didn’t work.

Their website advertises a free shuttle, but this is a lie. It's perfectly fair to call the place run down. I did not see any executives staying there. You will smell Marijuana. The vending machine on the third floor will steal your money. If you're streetside, expect train and truck noise all night.

Clearly has seen better days. Airport shuttle is NOT available and has not been for some time. Desk clerk says owner has been repeatedly asked to take that amenity off the website. Room was clean but rug very stained. Whole property in disrepair.

Friendly staff, yes — but they’re working in a building that should be condemned, not booked. Website photos? Total fiction. The real property is falling apart: Fitness center: closed & unusable. Pool door: locked — had to get a handyman to let me in. One elevator broken. Parking: unmarked & confusing. Airport shuttle: not running at all. My room was a nightmare: broken lights, no AC or fan, sticky surfaces, dirty floors/walls/bedding, fridge that either froze food solid or didn’t cool at all, half a roll of toilet paper, and no hair dryer — just a hole in the wall where it should’ve been. This place is unsafe, unsanitary, and misleading. Other than the kind staff, there is nothing here worth your money or your health. Travelers beware — stay anywhere else.

Very close to Oakland International airport.

It was good and fun

Just boring dirty no AC no coffee maker,iron,blow dryer,broken lock on door,cracked tv,broken celling pannells,used condom in toilet

My room was ok.the carpet not too clean, a lot out of order machines and equipment, too many people smoking weed and it smell a lot in the hotel lobby and walk ways to the room even in the elevator. I slept well but having to smell smoke and other smells not good. The lobby bathroom really stank bad I want d to cancel reservations but I gave the room a chance to see if it was better than the lobby.

I didn’t like the fact I had to update my key everyday till my stay. Also I had leaking from my restroom which they did fix it but it was just a bad experience. Also elevator and hallway smells bad. Staff was nice btw.

The back parking lot looks like a junkyard with multiple vehicles broken down, busted out windows I mean kind of ghetto. The bathroom had mold on the ceiling above the shower, the whole place smelt like weed. But, it's Oakland what do you expect

A great choice for a budget hotel. Fairly priced, includes a fridge and microwave, spacious with no bugs but the cleanliness could have been better. Also the elevator was a bit slow. Overall a good experience and I will choose this hotel again.

I hate to book another hotel after my first night stay

Nothing good about this place

So no food around

This is by far the worse property I’ve ever stayed. I check in and 2 hours later had to leave the carpet is nasty it smells horrible. Bathroom looks like it was use for drugs and at the elevator someone on drugs started screaming at me.

It was nothing like what was on the site .

super old and dirty. wallpaper off the walls and cracks in walls

My first suggestion is to NOT STAY at this place. Pictures of the property are not accurate to what the property looks like. For starters, the area is dirty. The hotel grounds are unkept and dirty with overflowing garbage and trash on the floor. The lobby is unkept and dirty; the upholstery of the lobby’s chair are ripped, dirty and stained. The carpet is ripped, dirty and stained including in the elevator. The property smells of marihuana from the moment to enter and in the room. Room is in worse conditions; furniture is scratched, corner of wall looks like is has mold, vents are dirty, walls are stained (I have pictures for all of this) This is an unsafe property to stay at specially with children; please do not!

It's what you would expect from executive in downtown Oakland. It had a sign that said 200$ fine for smoking and it stank like smoke. Someone is getting rich

dirty, old, stains, no amenities or soap. super dirty

The room was comfortable. It's not the fanciest place but I had no problems while I stayed there.

No fire alarms. Stank. Noisy unsafe. Terrible staff. WiFi was horrible cable horrible. Place needs renovated. To expensive

The hotel was absolutely disgusting. Checked in and checked right back out. Light didn’t work, unknown things smeared on the walls, dirty sheets etc

Convenient

Near everything so you don’t have to go far