Portland Pensione

Arrived late, no one at front desk had to knock on door, lady sent her husband out he asked why I was there I obviously told him I had a reservation, after lady spoke to manager on the phone, he then walked me to my room which was hostel style and how disgusting that room was, cigarettes and tobacco littered the table, very trashy room, horrid smell. As it was 1:30am I had no choice but to stay. Soon as I woke up at 7am I left the property. I’m a solo traveler so I had the flexibility I guess but definitely not family friendly hard to even say it’s friendly for anyone

A flop house comes to mind when I think of this property. Ussually cab drivers know their town and mine was leery of the place. “watch your belongings” was his words of wisdom, but with only one other person in the shared dorm I was less vigilant. The storage locker was too small for my Rollie. Suffice it to say the room was clean, comfortable and quiet just over the river from the hustle of Portland.

It was not a hostel style hotel at all. But just an old and unclean motel. There was someone in the room next to mine playing video games most of the evening, and woke me up at 7sm with a loud drum solo.

Roaches druggies noise in the ghetto and the entire staff openly does drugs while working. Id sooner hide in my car. I slept outside in a chair i found the nights i was there. Saw other rooms You can only polish a turd so much. Hundreds of cockroaches. No exaggeration. No refunds or empathy from them. They are sociopaths though meaning they easily fake emotions. Really. For your safety stay away.

staff was very helpful with my stay. the room could have been cleaner. The bed was not comfortable very lumpy. The curtains did not close and the light shined in all night long

I had a good stay. I want to visit again and stay at pensione.

Poor customer service, unwilling to change from upper berth to lower berth, even after explaining about my attempt to climp up and realized the unsafe conditions as the bed is not provided with proper ladder. Also they asked huge charges to provide a separate room....

We did not stay. We checked in and paid $121.81. The person told us there would be no hot water until he fixed the water heater, we went to the room and the bed was unmade, trash in the room, and stuff on the dresser. It was dirty. The place did not feel safe. We asked for a refund and we’re told no - there was no other room offered nor a discount - we left and didn’t stay

Crappie someone stole out my bag second day

This place is a dump. The staff are terrible to you. This surly shirtless man who was the owner was yelling at another customer at the top of his lungs. He called us all bums. The conditions were horrible. The walls were covered in mold and the drywall was cracking. There is trash all over the room. Dirty unkempt rooms totally unsanitary this place needs to be condemned. The beds were unmade they give you dirty sheets and a ratty blanket when you ask for linens. I was placed in a dorm with 4 other guys. One of them was a white supremacist with a swastika tattoo who was talking about how much he hates Jews all night. There are drug addicts and people with severe mental issues always roaming around the parking lot. Absolute worst experience I've ever had in a hotel. 57 dollars is far too much to pay. You should only pay 30 if that. Terrible place. AVOID AT ALL COSTS

DO NOT STAY HERE. I almost feel bad leaving a review like this, but I don't want anyone else to be put in the situation we were in! The woman up front was nice enough to us, but we had to pay up front, and sign some papers work that said no refunds, after seeing our room I understood why. This place doubles as something like a half way house for recovering addicts. Having these two things together is a terrible idea! Not to mention the room was a wreck, the sheets and blankets were soiled (literally blood stains on the pillow case) there were three of us, so she brought a "futon" into the room, which was something like a padded bench that was disgusting, covered in cigarette burns, and useless to even try to sleep on as there was an uncomfortable bar that went down the middle, and either side of it sunk almost to the floor when you tried to lay on it. The room also wasn't set up even though I had specified online, and later over the phone what time we'd be in, and that we needed an extra bed. We tried to all share the one queen bed that night, and did not get much sleep as around 6 am a man was walking around the courtyard screaming on and off incoherently for about an hour, no one stopped him. We left without checking out shortly after, even though we had paid for another night. We were charged $230 to huddle in a disgusting room for a few hours, worry about bed bugs, and listen to someone screaming outside our door at 6 am. This is really unacceptable. DON'T STAY HERE.

This place is not suitable for children. We called ahead on our way down after running late, and they informed us that we should cancel our reservation and stay elsewhere due to danger to children at this location. To their credit, they did promptly and without hassle reverse the expedia charges. I cannot recommend anyone travelling with children to book here.

But be aware to not leave any of your valuables during your whole stay. I don't want to write one bad review but if you are not concern about your stuff being gone through, this shouldn't be a problem.

This place is a dive. Our room was not ready. Went to 3 rooms before we found one that was somewhat clean. The staff was nice and happy to accommodate. This is a live in hotel of most its guests. Not what we expected. Over all I will never go back

This place is a scam, do not stay here. They were extremely rude and unprofessional over the phone.

We arrived around 5pm the office was closed. We knocked and called no one answered. We were unable to check in ,since they charged my credit card when I made the reservation and it was non refundable I paid for a room that we couldn't check into.

Terrible and disgusting

DO NOT STAY HERE!!!! When we got there there weren't sheets on the bed no blankets no pillows no soap there was hair on the bathtub from the last occupant there was pee on the toilet seat that hadn't been cleaned up and then to top it off there were cockroaches everywhere once it got dark. WORST EXPERIENCE EVER!!! If I could give it a rating worse than terrible I would this place is a nightmare!! we left and had to find another hotel and im still trying to get my money back from this place! seriously disgusting and a nightmare

We showed up no one was there we couldn't check in,it was dirty Un kept when we tried to cancel with hotels.com they wouldn't refund the money back that they had charged me a week before the show. We were going to

We walked in room and it was disgusting!!! There was blood on ceiling lots of it. The floor was cement. The bathroom was disgusting too!! We didn’t even stay 5 min. It was way to bad!!! They wouldn’t even give me a refund:(

This property is not wheelchair friendly! I could not use the bathroom, because of the space between the wall & bed were about 1-2 ft apart. Pillows on couch were dusty! Also; there was a dirty bandaid on the bed, in the guest bedroom.

Mr roach and his family were living in the room. The curtains were at best useless and the towel, well tea towers are bigger. Just avoid at all cost. I will be writing to the Portland authorities about this place as I cant see how it is fit for human occupation, guess thats why Mr Roach lives these. That is Cockroach. PS a rating of one is far to high a negative would be more appropriate.

It was terrible. There were no towels, toilet paper or trash can. When asked for I was assured I’d get some within a few minutes. After a 6 hour wait I left. I couldn’t stand the 8 kinds of bugs crawling on my feet as well. I left before midnight but was not issued a refund. DO NOT STAY HERE. I had to go find a new hotel for the night. Shocked, sad and disappointed that Hotels.com has this one on their site at all. I am now questioning using Hotels.com in the future. Very bad for business as I will be spreading this as far as possible.

this hotel had air-conditioner fluid flowing all over the floor, plastic bags over the fire alarms and the door to the room did not lock!! Staff were incredibly rude! Did not stay

The property was filthy people chopping stolen bikes. The actual room was even worse. There was a mattress on the floor with two bare bunk beds. The room had an awful smell of cigarettes and mold. there were dead roaches in the bathroom. The place looked NOTHING like the photos advertised online. When I returned my key, the folks couldn’t care less. Awful experience and 100% scam for money.

Worst hotel I ever saw. Staff was rude and facility was filthy

You get what you pay for, but they should at least provide towels!

Dirty (prison cell) type rooms, moldy showers, etc. Upon arrival is was quick to see this is not a safe place to let my family stay so we left. The staff was less than helpful and claimed they were the new owner until I told them we were leaving and then he all of a sudden became a middle man. Hope to get $ back as this was an awful experience. One last thing, only 1 pillow on the bed and no sheets.

The room also didn't have toilet paper, or towels. I got towels and paper. the towels were all coming apart on the edges. The thing is, though, the place was 'clean' in the sense that it wasn't dirty, but everything about the room felt like a squatters dungeon. The bed was on a box spring on the floor. The boxspring had no cover and had clear holes where mice had eaten into the spring and made a home. The mattress was fine, it felt like springs, but whatever. The sheets were all mismatched and the sort of thing you might expect when you go stay at your friends place and you need to crash on their sofa. Not glamorous. The floors are cement, painted gloss black. The room smelt of someone smoking and urinating at the same time, and the smoke detector had no battery, so I suspect someone who was previously in there has indeed been smoking and urinating. Overall, this was one of the worst hotel experiences I have ever had, and I would strongly recommend you spend the extra $20 and stay somewhere reputable. Its only redeeming features were the guy there was nice, and location wise it was near the restaurant Ox and also Pine State Biscuits. Otherwise this is the definition of terrible.

Filthy! Disgusting nastiness everywhere. I simply fled in horror and disgust. I love the hostel experience, but this has meth-house written all over it!

You would think a hipster town like Portland would have awesome hostels at every price range. This however, was not an awesome place. It felt sketchy.

I was in the male dormitory for maybe 30 minutes. It's a room with 3 bunk beds, which wasn't mentioned any where in the website. There is no place to secure your belongings. I would expect to have some sort of full locker or foot locker to put your belongings. There was no bedding in the room. I was only given towels.

The place was shabby, dirty, and the staff was nuts. Last time I would stay there. Also, we had flies in the room all the time.

It was cheap, conveniently located and had free off-street parking. The bare minimum was provided e.g. no shampoo, no hangers, no dresser, no carpet. The room was clean and the bed comfortable. At least some of the other people staying there fought every night, the last night there was a physical fight. It was not what I expected but not so bad that I left.

The no refund payment scheme is a scam.

Expedia has a responsibility to keep its customers safe. The demeanor of this place was like that of a half way house for criminals.

A pretty divey place, and I like divey places. Drug deals. Yelling. Had my wallet stolen. Tough to get clean sheets and towels. The place is rough. The owners are trying their best, but it's not a great situation.

This is a run down hostel that is ran by an drug addict who overchargedmy card by $30 then charged me $25 for dirty towels with stains I didn't use. And last they have roaches

It was not very good. A total eye sore.

Hotel staff were kind of okay, but facilities were highly disappointing. There were many problems including improper flooring, not enough toiletries, no wardrobe, etc. Floor tiles in bathroom were slippery, so I fell down and hurt myself.

Well, let's start with the positive. This hotel is within easy walking distance of the Oregon Convention Center, and it was affordable. Um. What else. There was a mini-fridge. And the TV worked. And there was (unexpectedly) Wi-Fi! ...Yeah, that's about it. On the other end of the spectrum...about half of the hotel was recently badly damaged by a room fire, so all of the "nice" rooms are off limits. The room in which we stayed was a white-painted cinder block square with an uncomfortable queen bed, a concrete floor covered in cracked linoleum, a window curtained with torn plastic, a questionably clean microwave, and bathroom with a very suspicious-looking sink that did not drain and a hole in the wall stuffed with plastic with weird cats with muscled chests painted on it. In addition to these exciting accommodations, about ten minutes after our arrival, someone a few rooms down began screaming and continued to scream for about a quarter of an hour. Apparently her cat died? Or something? The place was mostly quiet once night fell, but the uncomfortable mattress full of pokey springs, the thin pillows, and the lack of a fitted sheet made sleeping difficult. I would NOT have stayed here if my tall and imposing-looking boyfriend had not been with me, or if I thought we could have found another reasonably-priced accommodation close to the convention center at the last minute. So we stuck it out. We survived.

I did not stay in the hotel Hotel looks terrible and seems that people are staying there are locals

We probably like most were looking for an inexpensive place to stay while in the Portland area. What we didn't expect were how bad the conditions of this said "hotel" were. Upon first driving up you see random people standing around, bed sheets in the window, and just dirty conditions all around. Thankfully the 24 hour open office was closed when we were going to check in around 3pm but after just a few minutes in the parking lot taking in the conditions of this "hotel" we decided to leave because number one... we did not feel safe. Even as we pulled out of the parking area and stopped on a nearby street to find somewhere else to stay, one of these questionable tenants followed my car and was just watching us which honestly freaked me out. This is at best a crack house and I strongly reccomend that you do not stay here and I think that Expedia needs to listen to their reviewers and take this place off of their website so you don't waste your money like I did!

I woke up in the middle of the night to cockroaches on the bed and running around in the bathroom. I paid $85 for a night with cockroaches. I told the Manager who apologized and mentioned that their was a maintenance person who used to live below and they had to get rid of him because of his filth. I would not recommend this place to anyone.

Cockroaches & ants in the bathroom, paper thin walls with a noisy neighbor, and no Ice dispenser/shampoo&conditioner made me think I was back in the 70's in Europe staying at a youth hostel.

You are literally paying $110 to sleep on a twenty year old spring mattress in a filthy garage/prison cell. Do not waste your money.

Room was dirty. Room had roaches. Linen looked old and dirty. Bathroom was filthy. No ac and it was very hot. No window screens to help circulate air. Very old model television. Other paying customers (permanent tenants) gave very criminalistic and drug addict vibes. Intrusive and invading staff. I will ensure to save more to stay in more upscale establishment.

That night we found a cockroach. We stayed for 2 nights.

Cockroach infestation forced us to leave before the first hour with no refund, so we paid too much to find out this place was a roach motel. This place wasn't overly clean or well kept.

I thought I was getting a cheap deal when I booked, but now I see that I was overpaying. Never coming back.

No trash can, no toilet paper, dirty floors, SUPER uncomfortable bed, hair on my "clean" towel, paper thin walls and a neighbor ferociously puking on the other side of the wall from 2am to 4 am. Will never ever go back.

This is one of the creepiest places I've stayed at. I was in town for a conference at the convention center and wanted a place that allowed me to walk over. The walk was terrific and through a nice neighborhood. It is quite apparent that the owner wants to make as much money as possible with as little investment as legally possible. Some of the residents staying there scared me. Stark white walls, no hot water in the bathroom. Electrical outlets that did not work. Bad lighting. Old and cheap everything.

Its horrible. The bedsheet wasn't change and the mattress felt me felt itchy throughout the night. I had to wear jacket and cover pillows with towel as the bed seems to have bed bugs. The location was near city and within walking distance to light rail station. Personally, I felt the neighborhood is not safe for single ladies. It is not cheap per night ($101/night). If you could find better alternatives, do book that than this one.