Baymont by Wyndham Pueblo

I was very pleased with the hotel and my room. The breakfast was also excellent. This establishment is a great value for the dollar.

The shower was slippery, and I fell down. at 93 years of age, this could have been a very bad . I HAD TO USE A TOWEL ON THE FLOOR OF THE SHOWER TO KEEP FROM FALLING. I DID REPORT THIS WHEN I LEFT. HOPE THIS WAS TAKEN CARE OF.

The staff were super helpful and nice!!! They let me check in a little early because of my situation with the tournaments going on. The room was nice and clean, and the beds were very comfortable. The location was 5 minutes away from the university and very close to the shopping centers and restaurants. Nevertheless, excellent experience overall!!

Clean room and friendly staff

This is a great place to stay. Close to many restaurants and is very quiet! Staff is awesome!

Make sure to look at room before booking. Don't or you cannot using hotels.com

The room had moldy food in the refrigerator in the first room and the second room had so much hair in the shower and the room was surely not vacuumed. Disgusting window curtains and shades. Needs a make over!!! 1 out of 10

Large clean rooms. Walkin shower was nice. Breakfast had a good variety.

The room was a lot smaller than expected but other than thatbit was good. Breakfast was much of a variety but something is better than nothing

Book again for next time

Best hotel in pueblo!! Always have an amazing stay. Clean rooms comfortable beds awesome hot tub! Thank you for another great stay.

The train wasn't that intrusive.

The bedding was nice. The staff was welcoming. The hotel itself was a bit outdated and old. Overall we only stayed for one short night so it was fine.

We have stayed in many pet friendly rooms, and I know it’s our choice to bring our pets, but this was a filthiest room we have ever stayed in. So bad we were afraid to sit it the chair! We killed a bug on the wall and the carpet had spots all over, plus clumps of black dog hair here & there. We would never stay here again.

I love everything about this place the staff is knowledgeable and friendly and I never have any issues checking in or out always clean and comfortable

Tiene alberca pero es muy chiquita y algunos huespedes se la quieren tomar como parque acuatico sin considerar a las demas personas que quieren disfrutar de las instalaciones.

The hotel looked filthy; walls covered in dust and carpet felt muggy. Our room smelled horrible like smoke and mildew. It was hard to breathe and I kept sneezing a lot. Had we not been driving 10 hrs already, I would have gone somewhere else.

Possibly add vending machines by the ice. As some dont like to drive thru all the traffic to get a quick snack.

Good value, friendly staff

Easy check in, clean room.

Staff was always friendly and greeted me when I walked by. The hot tub and pool were great as well.

The person who checked me in was awesome 👌 no doubt about it. Explained everything but I already knew how it worked. Umm the room had a weird smell to it even tho it was a non smoking room. The carpet seemed to be wet idk if someone had been to the pool and came in all wet or what but yea it was wet. The toilet seat didnt seem to have been cleaned right.. I could hear the neighbor next to us talking away walls were kinda thin.. plus I heard the train literally next to our window. Bed was okay not bad just other little things unfortunately.

Check in was slow as clerk was in training, and she talked so softly that I had to ask her to repeat everything. The AC had been turned totally off and it was a hot day so it took a while for the room to be livable. Ofherwise it was fine. Breakfast was a bit skimpy with no meat.

Loved the fact your Pets can travel with you. the place was great, only thing is wifi wasn't working

Our room faced the train tracks just a few feet away....definitely not quiet! Otherwise, great value!

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Room was clean and the staff was very helpful.

Convienient Seemed a bit run down

We enjoyed our stay. The beds were comfortable and the whole building had a clean smell when we arrived. The laundry price is alittle high at $3 per wash and per dry. This would be ok but it's a small load washer. It is right next to a rail road. My husband and I slept well because we live near one, it didn't bother us. Good place to stay. Hot water, clean beds.

Our room was not clean, and bugs kept coming in. Pillow case had blood stain on them kinda disappointed. We have stayed here several times but this time super disappointed.

This is a warning to everybody. I booked with hotels.com. The front desk employee sold my room to another person and cancelled my reservation. She overbooked for the night so therefore at 11:45 PM when I arrived after a 6 Hour drive with two kids, I came to having a no hotel room even though I confirmed my reservation for three nights and prepaid. Do not trust you’ll have a room here. Hotel.com employee made it right and got me another room at 2am.

Comfortable bed, very clean room, very friendly, helpful staff. Older hotel but upgraded and clean. Could hear the people in the room next door, but for the price a great bargain. Breakfast was typical continental breakfast and did have some hot food. Would definitely stay again!

Pretty good room for the money.

Could of used more hot breakfast a options such as scrambled eggs, bacon.

Not clean and very loud

Nice and clean

Good and clean. I wasn't there for very long. The bed was comfortable

Excellent value!! Clean room, friendly staff. Great shower!! Highly recommended.

Your front desk clerk was fantastic!! He does a fantastic job!! The room had a horrible smell and the outside noise from traffic and train was bad. You truly need to repair the entrance drive. That is a horrible first impression.

Grea value. Best kept secret in Pueblo.

Clean room , helpful staff , close to everything, good breakfast

2 or 3 times a day within 100 feet of the hotel, but again the room rates are about half of all the others. The employees there work together like a family and pleasant to be around. The breakfast is good. The signs indicate you shouldn't take breakfast items from the kitchen area to your room but I suppose there’s a problem with some folks stocking up for the day ?? We would use the hotel again.

Facilities very good for a basic motel. Pool, small exercise room. Basic breakfast but overall good. Room was clean, but the shower floor was VERY slippery. We had to put a towel down in the shower for safety.

Noise from trains.

Really good and clean. People friendly

Hot tub was nice and relaxing. The bed was very comfortable and pillows were great. Breakfast was ok but there wasn’t any cream for the coffee…only milk which is terrible. Staff was pleasant and helpful. The grounds and outside were old and need to be updated.

Very nice clean hotel. Comfortable room, lots to chose from during breakfast hours. Staff was so sweet our entire stay. Staff interacted with customers really well, from Patrick at the front desk (who my sister in law from Alamosa and myself from Denver) absolutely loved,to the man who did the breakfast on Sunday morning. We plan on staying there again in August during the fair

The fan in the room heating/cooling unit had a fan that would vibrate and rattle the unit very loudly when ever the unit came on, like about every 5 minutes. about 11 pm I got up and turned off the unit in order to sleep.

The safety of our vehicle was questionable, given too many men were hanging out either outside or in the seating area in the lobby, and I must not have read any reviews, nor did the clerk say there were train tracks next to the hotel, and literally outside our window, when I asked for a quiet room. Thankfully, ear plugs were provided in the room, which drowned out the highway noise, what little train activity occurred during the night, and the competing noisy mini fridge. Having actually slept fairly well, we got up early and went down to unhealthy breakfast offerings of biscuits and cold gravy, cereal, waffles, and breads, with sugary yogurt as the primary source of protein, and sadly, weak coffee. But the staff was friendly, the guests we dined with in the cramped breakfast area were courteous and low-key, and to our relief, our vehicle was untouched.

Open soap in shower, trash in cans upon my arrival

Perfect

Patrick was amazing at the front desk. The morning guy was so horrible and mean

Clean room

Great place at a great location

This was the most unfriendly hotel I've ever been to. When you come in to the lobby you are greeted by a sign that says we will not rent rooms to locals. I asked why. Just out of curiosity. And I was told that some people come in and they have dirty fingernails and such. And since they are independently owned, they do not have to rent rooms to people like that because people like that trash rooms. They also said sometimes homeless people want to rent a room and they're not going to do that. When you get in the room you are greeted by a sign that tells you how much you have to pay for any damages. For example, if you damage a washcloth, you have to pay $10. Sheets, towels, bedspread, everything is listed out as to how much you will be charged. It does not define what damage is like to a washcloth. Then this morning when I went to take my shower there was no hot water. I went to the front desk and told him there was no hot water and they treated me like I was a criminal which goes along with all the signs. They said that there was hot water in the lobby so I should have hot water in my room. I checked out and there was no adjustment for the fact that I couldn't take a shower or shave before I went to the courthouse where I looked like a very sloppy attorney. They did not care one bit. And after I had explained that I need to take a shower I need to shave, he said sorry. Have a good day. Very sarcastically. Won't ever say here again

The night guy was so rude acting like I was up to no good. I was separating from my husband and gave me lots of attitude. My keys worked off and on. So annoying having for go down 5 times before he offered anything other than a key remake. The pool litterally had swimming spiders in it the only reason we choose this hotel and we couldn't swim it was covered in spiders that swim. I tried to tell the night guy (feminine dark haired man) he kept right on and glared at me.

The hot tub ws just a little cool for my liking. There is a train close to the hotel that we could hear in the daytime ( but was not loud enough or did not pass throgh at night) to wake us. Over all we were quite happy for the 4 nights we were there.

The beds were comfortable, the staff was extremely professional snd polite. Appeared to be too many homeless in the area. However, when one young homeless mad did approach the hotel, the staff made their presence known and he left the premises immediately.

Yes

The bed was very uncomfortable, the carpet was dirty and we didn’t have hot water

Great place to stay

We were greeted by Patrick when we arrived and he was very friendly and very helpful. I appreciate him being so great! Later that night we asked for extra pillows and the night staff accommodated us very quickly! Thank you to the staff for being so great! The only recommendation I would have is to provide a better selection for breakfast. We will stay here again.

Good breakfast. Hot tub warm, pool cool.

CONS: Worn carpet, limited breakfast (mkakke your own waffles, but no prepared eggs and bacon), rough parking lot, front desk staff was hit or miss (One was very attentive and friendly, one was all business and no hospitality, one was in the other room with ear buds in. There is a busy train track that runs directly behind the hotel. Be sure to request a room on the front side. BOTTOM LINE: I travel frequently and often to the same cities. When I find a great hotel at a great price with great service I actually record that hotel for future stays. This one didn't make the cut. I would stay here again, but would still shop for another hotel.

We have stayed at this property several times and last time we were disappointed. The elevator wasn't working and the place seemed rundown and dirty. However, this visit was excellent. Things have really been spruced up and the staff, especially Patrick, was friendly and helpful. We will definitely stay there again.

Great staff. All good things

Great room prices. Room was clean and friendly staff. I believe that the hotel its self needs some remodeling both interior and exterior.

Nice place

Staff was phenomenal.. loved him. I love positive vibes and he certainly gave it.. Loved it all.. Hate that all the guest let there digs poop everywhere with no concern to clean up after their dogs. Maybe a pet station would be great. I have a service dog and we are very clean. But it was like walking him on land mines full of dog poop.. Not yalls fault.. but maybe some kind if solution to require people to clean up after their dogs. True service dog people understand that rule

Friendly Front Desk guys, and a great 6AM breakfast room. Only rated the location a “9” due to train tracks on the non-freeway (I25) side of the hotel. The number of trains during sleep hours was pretty minimal (2 or 3) however.

Continental breakfast- hot water for tea lukewarm, no hot chocolate packets, pitcher of milk in refrigerator would prefer individual milk cartons.

When I checked in I had problems with the key working and after going back and forth to the front desk about 4 times, the problem was corrected. The following day the microwave kept shutting the TV off. After about 2 hours the problems were taken care of

We did not use the pool so can’t review. I expected the room to be clean and comfortable but it exceeded my expectations. It was extremely clean and fresh smelling. The sheets were not thin and the pillows were comfortable. There is an A/C in the room which kept the temp like we like it. The room we had had a walk in shower. It may be older but it was in great condition - no stains or buildup of any kind. The water pressure was amazing helping to relieve the body after a long day of travel. There are a ton of restaurants nearby but two are in the same parking lot, a Mexican restaurant and a fish fast food place. It was nice to walk across the parking lot for a good meal - we ate at the Mexican restaurant - try the blue margarita - it was delicious. The last experience at the hotel to review is the breakfast which is out from 5-9 am. It was pretty good - juices, coffee, fruit, yogurt and smoothies, bagels, biscuits and toast, cereal, oatmeal, hard boiled eggs, and make your own waffles. They kept it very clean and restocked as soon as something was depleted. Would definitely stay here again if I was driving through Pueblo.

The staff were very friendly and helpful. Location was convenient and quiet for the most part. There were ear plugs on the side table and we couldn't figure out why because it seemed quiet. At about 2:30M we found out there are train track right behind the building as a train roared by. Another passed around 5:00am, we had ear plugs in by that time but still heard it. It would have been nice to have that mentioned. Breakfast was ok, more protein options vs. carb options would have been appreciated. Bed was comfortable. Room was clean: Overall a good stay for one night.

Actually, the smell of cleaning agents was a bit overwhelming, and I had to run the a/c and heater fan on high to clear it out. That was a good thing, since the noise from the TV next door was really loud and the freeway runs past the front. I would have tried to drown it out with my TV, but I couldn't get past the home screen with the remote (which was taped together). I tried the buttons under the TV, but there is only one that scrolls through and I couldn't lock in on anything. It was getting really late, so I didn't get involved with the front desk (not sure of the exact time because I was not able to plug in the clock, my phone was dying and there are no USB ports to plug into) After digging out my only outlet adapter, I could charge my phone. Continental breakfast was a no-go. The room was filled to capacity with people and the counter with the food was a wrecked s---show. Coffee was cold and meh. I checked out by 8. Other than that, it was fine.

The room itself was on the dirty side. The chair we had in the room was filthy and had cigarette burns it in.

Access road is not in great shape,

I slipped in shower and fell. Need a sticky mat or stickers to help grip.

Great breakfast. Comfortable beds.

I liked the location, a female staff member with tattoos was very kind and helpful First, there were a ridiculous amount of work trucks taking up so many parking spots, which made parking difficult. The wardrobe in the room also was not anchored to the wall, which is a safety concern. Employees were also smoking cigarettes right by the entrance door of the hotel, which was disgusting and extremely off-putting. Guests should not have to walk through cigarette smoke just to enter the building. One of the biggest things I look at in a hotel, besides safety and location, is breakfast, especially when I’m staying for more than one night. For how expensive this hotel was, I felt extremely deceived by the images posted on your website. The breakfast was absolutely terrible and did not match what was advertised. The breakfast was also the same thing every single day. At almost every hotel I’ve stayed at, there is some kind of rotation, especially for longer stays, and usually more than two hot options. Here, it felt lazy, repetitive, and nowhere near what I expected for the price. Every time we grabbed what we thought was a boiled egg, it was raw or uncooked inside. We opened five of them. That is not a small mistake. That is a food safety issue. The sausage gravy was also being served out of an at-home crockpot. Pueblo Department of Public Health and Environment enforces the Colorado Retail Food Establishment Regulations, which state that equipment designated for home use is not acceptable for commercial food operations. And not that this is the biggest issue compared to the safety and food concerns, but the room itself also felt poorly put together. The artwork on the wall was not centered with the bed, the outlets on the lamps did not hold a charger box properly, and there was a regular at-home extension cord being used for the lamp, which again does not seem appropriate or commercial-grade for a hotel room. The wardrobe in the room was not anchored to the wall which is however an extreme safety hazard Overall, I was extremely disappointed.

Room was decent Front desk guy did not listen to me when I told him one of my reservations was supposed to be transferred to the person who was with us. Instead of putting the $100 hold on their card he did it on mine resulting to two holds leaving us with no money for dinner. People above us sounded like a group of wrestlers banging around. Got worse when we called front desk to ask them to quit. Woke up at 4am to person next to us with tv so loud it sounded like our tv was on. Shower is disgusting. Huge wad of hair on the inside wall of shower. Uugggghh gross!! Worst experience ever!!

Everyone is very respectful, the hotel is very nicely kept and very organized. The breakfast is great. The pool and hot tub are very clean. The rooms are roomy I give it 10 out of 10!!! 10 being the Best!!!! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Very nice and welcoming

Warm greeting on arrival and impeccable cleanliness in hotel

Awesome property clean and helpful staff will be staying again

Construction hard to acess

Clean room

Nice place to stay ,quiet,safe ,and everything its around

Bathroom pocket door didn't want to work. Refrigerator was not plugged in and we lost food. Housekeeping didn't clean our room.

Rooms are clean. Staff is wonderful!!

My 70$ curling iron not sure if it got left behind and I didn't realize ? I really wish I could get my curling iron back if there is a lost and found please let me know id really like to see it again and also I'll be honest we all got sick we really didn't enjoy are time at all..

Old property but clean and beds are very comfortable.

Hotel surprised me with a price and service. Everything was great and breakfast is super tasty.

Check in was smooth and the staff was friendly,

breakfast - good - staff great - room clean

The breakfast was bread. The coffee generic. There is no room cleaning if you stay longer than 1 night. In a neighboring room an alarm went off every morning for over an hour each morning.

I also noticed a person living in their car near the entrance of the parking lot, which made the area feel less secure. With better cleaning, repairs, and oversight, this hotel could be much more comfortable. Unfortunately, based on my experience, I wouldn’t choose to stay here again

Very nice place to stay ,quiet clean and everything it’s near by

The breakfast was the highlight!

Lobby was very clean and fresh. Hallways were clean. Hallways are a huge indicator of what your room might look like. The room was really clean. Including the bathroom. The breakfast had your typical choices with the exception of biscuits and sausage gravy!! And the young lady was continuously checking the coffee and food were full. We will absolutely stay here again. And the bonus is the Mexican restaurant in the same parking lot!

Clean room, price was right, breakfast was good

The room was decent. Not overly clean. But satisfactory. We didn’t have breakfast. Just coffee for the road.

We have stayed here several time. Always clean and the staff are friendly and ready to help.

Didn't use laundry or gym. Front desk person was friendly

We were surprised and awakened by the train being so close and a bit loud. The room refrigerator was also making noise.

Best hotel in pueblo!! Frindly staff, clean rooms, comfortable beds, good breakfast, amazing hot tub. Couldn't ask for anything else thank you.

Hot tub could be hotter but it's nice to have at a cheaper motel!

Having my room adjacent to the elevator was a HUGE plus! Front desk staff was very helpful as well. While not in the best location, this hotel was a "great value" overall. Dining options were also close by.

Definitely wasn’t anything like the pictures in the ads showed it to be. Some updates are definitely needed. And some staff meetings on etiquette and mannerisms would be helpful too.

Breakfast had a good variety. All carbs. Yet no protein other than boiled eggs. Room was decent. Towel rod came off the wall when we took the towel down from above the restroom. Our room had their disposable coffee cups over the lights in the ceiling and the lamps. They have been their a while. And my kids noticed something gross under the bed on checkout when we were collecting our things. So obviously they don't vacuum well. And lastly the pool is freezing..

I loved it here!!! It is a comfort spot !!!! Alll definitely recommend it to others and I’ll stay again!!!

I loved it. There was clean well taken care of the staff was wonderful and everything was good. She would definitely stay there again.

Excellent staff

We did not eat Breakfast, as a Pet Friendly Hotel they should pull all the Carpet out and install vinyl, or Laminate or Engineered wood flooring.

Very clean room, staff was exceptional pool and hot tub very nice!!! Will definitely stay again!!!

Clean room and clean lobby

Average

Need work

Clean, modern room

Staff was excellent. Breakfast left a lot to be desired

Room was great

My stay was awesome

My stay was great

Good and clean!! Very quiet 👍

The manager is rude

My room was clean and quiet

Train drives right behind hotel. At least they provide ear plugs, but didn't see them until the morning.

Everyone is just so nice and kind nice hot tube and very quiet it was great

The staff was very nice. Breakfast was good. Could use an upgrade but I would stay again

Excellent customer service Clean room Quite environment

The front desk staff were courteous and friendly. The room was clean but had things in obvious need of repair such as a crack in the sink and a crack across the ceiling that looked like it had been repaired once before. The water temperature for the shower was luke warm at best. At booking, it listed an indoor pool and hot tub as an amenity but the pool was too cold to stay in for long and the hot tub had a sign from the health department that it was not in use. Breakfast was decent, nothing fancy, but we enjoyed it. Check in and check out was easy. Overall it was an okay stay.

Old hotel, room was clean

Clean rooms very large suite for the money.

The desk attendants were professional and polite. The room had issues. The breakfast was fair. The bed had hair in it. The shower head was so stopped up with deposits, it barely flowed water. When I went to replace the toilet paper, the bracket was not connected to the wall. No biggie. Just an Allen wrench. Didn’t realize that the train tracks were right behind the building. That was fun twice last night. Not the worst, but a little warning about the trains coming through and some simple maintenance would have elevated the experience.

Awesome stay

Awful weed smell in the room. And was told there were no other rooms

The staff here was wonderful.Breakfast was adequate, mostly continental offerings.

The room was fine and the staff was o.k. not overly friendly but ok. The problem was the marijuana smell was so bad in the hall i could not even go get ice. It was even strong in the elevator the next morning. I assume no smoking means marijuana too!

Everything was. Awesome!! It’s a must stay

Always clean room an very nice staff an love the breakfast

Everyone and everything it’s just home warming

When we arrived the room wasn’t cleaned and we had to wait for it to be cleaned. Otherwise everything else went well.

The room was clean and the staff were very friendly. There was a good variety at the continental breakfast. Only bad thing was the ice machine is only located on the first floor, but there is an elevator.

No trashcan in the bathroom.

Clean and nice. Decent hotel for the price. Tucked between the interstate and train tracks, and the hotel is quite close to the tracks, but the train wasn't too bad. It was actually pretty quiet when there was no train.

Older building but nice staff, simple breakfast, isolated area so it's quite.

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Nice day. Nice breakfast nice rooms. Very clean.

Waffle mix was old and SOUR, for one time in her life my daughter would not eat waffles so i tried a bite and had to spit it out. So we went to bagels and 3 out of 4 had mold.

All good!

Our stay was wonderful like always. Room and hotel were clean, bed was comfortable, hot tub was great and breakfast had lot of yummy options. Thank you we will be back.

For the price the motel was good. The hall had a strong smell but the room was good.

Great, spacious and clean room. Filling breakfast and very courteous staff!

Very clean and very good breakfast items. Bed was extremely uncomfortable and hard, area felt unsafe, room not soundproof, light poured in around door frame, clock alarm in another room went off all night. Very poor sleeping conditions. Stark contrast between exceptional cleanliness and overall experience.

Clean room and great staff

Okay

Rook was ok, except the pull out bed was not cleaned at all. Trash and dirty mattress .

The breakfast is just bagels/bread, cereal, and waffles that you make. The milk was expired and the juice was warm and so was the water. The AC didn’t quite work and the area around the hotel was dirty and not safe at night due to all the transients hanging around. The property itself tried to be clean but everything was worn. The rooms were small and so was the bathroom. I wouldn’t have stayed here if it wasn’t reviewed at an 8,6. This is more like a solid 7.

Literally spent 5 minutes in the room and we packed up and left. Tried to get refund but wasn’t able too. Do not go to this place. Terrible and would never recommend to anyone. You guys gotta do better. Can’t believe this place stays in business. Last, don’t fall for the pictures. They are very misleading!

Excellent

Friendly, extremely helpful and fast staff. Good amenities.

Yes

Old building with broken sink in the room also very smelly room and lobby

Beds are very uncomfortable and room is very very small.

Good

Room was not really clean, tv did not work all night and I got bit. I’m not sure by what but waking up with a couple marks is not ok

Comfortable

Room was very clean and staff was very nice

Front desk staff was nice our first room was dirty but it was from maintenance using the bathroom and tracking dirt in. Not even 2 minutes later the man who worked front desk got us into a new room me, my husband and our 2 year old son . Second room was clean. Just on the opposite side by the train track definitely loud but they do provide ear plugs my son slept fine . We did swim the hot tub could use more frequent cleaning but was good. Next morning breakfast was alright biscuits and gravy i did expect eggs but they didnt serve eggs. More like quick breakfast options yogurt oatmeal, muffins. But they had waffles and fruits which was good . Overall our stay was good this was my second time staying here better then wondering if theres roaches at another hotel for cheaper price would stay here again.

But the cherry on top was when I reported an incidence of theft to the staff. He did not make you feel heard, had ridiculous excuses, and admitted they have cameras that “don’t work”-all while insulting my intelligence. I feared for my safety and felt it was greatly at risk after finding out about the cameras and poor monitoring of who may come in and out of the place. So after my incident, I checked out and moved to a hotel down the road. They refused to give me a refund on the remainder of what would be my stay. I reached out to Expedia but reported they did not get a response after multiple tries. Not surprised. At this point, keep my $80 Baymont! My regret was not leaving sooner! I do not know how such a place stays open. Poor customer service, poor facility, poor safety, poor management. I do not recommend this place and will never return.

The property seemed pretty decent when we arrived, but when we were checked into our room, we found that it wasn't cleaned at all. The bed was unmade, trash was all over the room,etc. We returned to the front desk and got checked into a second room. Same exact thing. The room was not cleaned at all and the front desk clerk literally rolled his eyes at us when we went to talk to him about it. After being on the road for 15 hours we just wanted to get some sleep so we decided to try for a third time. On the surface, the room appeared to have been cleaned, but when we pulled the comforter down, we saw what appeared to be semen stains on the flat sheet. Upon further inspection, we found pubic hairs between the fitted and the flat sheet, hairs on the toilet rim, and even hairs around the bathtub. Luckily, we had taken our own blankets and pillows, so we just threw them on top of the comforter and caught a few hours sleep. The hotel seems like it could really be a nice place, they just need to get better employees, I think.

Didn’t have breakfast, but everything else was great

Great room, had all the amenities we needed, did have some loud people above us but we slept through the night comfortably.

Nice excepet for homeless person sleeping outside door

Toilet was leaking. GRAVY was cold had to heat. Everything else was just fine

Staff was very pleasant, our room was clean as always and bed was very comfortable. We enjoyed the hot tub and breakfast was very good with lots of choices. Thank you for a wonderful stay.

Great value. Clean, remarkably quiet given proximity to interstate. Staff friendly and helpful. Construction in the area makes access a little trickier but not hard to navigate. We had easy driving access to everywhere we wanted to go (shopping, dining, Riverwalk). Would stay again.

No eggs or meat on the breakfast menu, and the juice machine didn't work. We didn't try to hot tub. Staff was pleasant.

Nice friendly front desk staff, nice clean room, good breakfast!!

What stood out to me was the compassion I experienced with one of the staff. I work with the dept of defense and got to the hotel after breakfast. I was tired from a long shift and was hungry on the morning of the 28th. The guy at the desk was cleaning the breakfast lounge and I approached him to check to know if there was any breakfast available and he went into their kitchen and prepared something for me to eat. Wow!!! I was impressed by his kindness and the compassion and dedication to taking care of his customers. Well appreciated.

Clean room good breakfast

We stayed 7 nights. First of all, the room is not deep cleaned. We found 2 different types of pills under the bed and lots of underlying filth. Our room was not cleaned one time after we checked in. We had to go to management and ask for our room to be serviced 4 days after we checked in. It was not done until my husband went back a second time on the same day after 4:00 and asked what was going on. All that was done was bedding was changed. Bathroom was not cleaned. Surfaces were wiped in some areas. Coffee station, soaps, tissue wa not filled. Room was not vacuumed for the whole stay. We are elderly and had to go ask for towels, soap, toilet paper, tissue, cups and coffee 3 nights when we would arrive back late. We are in Pueblo often and will never stay there again. It was a terrible experience. Very unclean

clean rooms nice pool and spa area

Friendly shaft clean and easy check in

Yes the room was clean and the staff were professional and very helpful and courteous

Loved our stay

Awesome

It was very clean and the staff was friendly. It was really noisy between the barking dogs, crying kids and loud TVs. We didn’t get the best sleep.

Room was spotless and staff was courteous

Clean and almost comfortable. Nice staff nice room. Needs a comfortable chair.

Great front desk staff. Good breakfast. Clean and comfortable room

Perfect. Great breakfast. Good laundromat. Indoor pool excellent. Plenty of parking. Staff very respectful. Will stay here again!

The breakfast menu was sparse and the same everyday. No variety and no healthy choices. The room we had was spacious but the king size bed was broken down on one side so we basically had a queen size bed due to having to move into the middle of the bed to sleep. We will not be back.

Our stay was amazing like always. Very clean extreamly comfortable, amazing staff and the hot tub was relaxing!!

Staff friendly. Rooms clean. Parking safe.

Great staff

Everything was good. Things were close. Hotel was very accomodating and had activities inside

No extra toilet paper. Had to go ask. Breakfast was good.

Was clean enough, just a slight musky smell…

Love this place. Staff is amazing

Online time said breakfast ended at 11:00! By 9 when we went for breakfast doors were closed.

We had a king Bed which is very comfortable. Room is starting to show its age. Sink tap tended to Drip. Sink took a long time to drain. Carpet had major stains that need to be cleaned. Furniture showing its age by being shipped. TV and internet was good. Breakfast was good. It had hot and cold items. Hot Items included biscuits and gravy, Waffles, And Jimmy Dean's breakfast Sandwich which you heatup in microwave. Staff were friendly and accommodating.

Great place will return many times in the future

Amazing stay. The management was super understanding, I had twin granddaughters come visit, and we had small issue with noise. This is a safe place for any family stay.

I enjoyed the clean room and friendly staff. There was a little noise in the hallway when trying to go to sleep, but otherwise I had a good time. The modern TV and all the digital channels, even premium channels, was much appreciated.

Had to change rooms three times. TV was not working. When used the shower the shampoo and conditioner were empty in their refillable bottles. The blow dryer was also not working.

Bed Bugs we left!

Good for the money

Good parking. It was quiet there.

It was a good stay. Place is clean and quiet. Recommend.

Carpet dirty. Shower leaked and was tiny. No tp

Stale cereal, warm yogurt, and a few packets of oatmeal. This was hands-down, the worst breakfast in my two day stay that I’ve ever had in a hotel. I watched in front of my own eyes. The manager fired someone on the spot. And when I asked for an extra towel, the X employee said I no longer work here. This guy can help you. The price for the hotel was good. But at the same time they say you get what you pay for. Which is exactly what it was. Spend a few extra dollars go down the road. Don’t stay here.

Train on the East side can wake you up!

After driving 11 hours, it took 15 minutes to check in because one was training another-with a long line. Better ways to handle that when there’s a line. The tv didn’t work. The alarm clock went off at midnight. There was so much door slamming and yelling at 1 am. Got very little sleep only to have to drive 8 more hours the next day. This is a big nope.

Exceeded my expectations. Breakfast was good and the employees were top notch! Very clean, very well managed.

Room was cleaned and fresh

Staff is awesome! Especially the lady atvthe desk. I believe her name is Raquel.

Older property in need of updating but the room was nice and clean and after changing to another room the tv worked fine. Overall good value if you don’t mind the details!

It was great

FUNKY SMELL IN ROOM AND LOTS OF OUTSIDE NOISE

"The hotel was okay overall, but the internet was a major issue. It wasn’t secure and was often unreliable, which made working remotely very difficult. Reliable internet is essential for business travelers, so this was a significant drawback."

Really comfortable bed

Rude staff not willing to help customer in anyway or form !

Would like to have eggs (hard boiled) in the frig as an option

Good stay

Easy and accommodating check-in and friendly staff all three days we were there. Nice rooms and a great bed.

This motel had the most undfriendly, unhelpful staff I've ever dealt with. The rooms were disgusting, and there was an overwhelming smell of marijuana from the second i walked in the door, even in the "non-smoking" room. There's a train that runs directly behind the hotel several times during the night. The whole place was so dirty we didn't even try to eat breakfast.

The young lady at the desk in the evening is rude.

If we ever stay in Pueblo again I would not stay here again. When I think Wyndham, there’s a standard and this place doesn’t meet that. The carpet feels disgusting and damp, the towels smell, the shower head is nasty, the shower smelled like they had just done the hair be gone stuff, the pool is a joke it’s so small, and it’s right next to the tracks where I can hear the trains coming. The breakfast was ok. O the plus side they had dove shampoo, conditioner and bar soap.

Hotel was decent enough, second or third time staying at this hotel, would stay again

Very excellent stay. Great staff. Nice breakfast. Room was quiet and clean. One not is the AC filters could be cleaned more often.

The continental breakfast was high in carbohydrates if your on a Keto Diet you have very few choices.

Room very clean. Nice accommodation!

Definitely not a new property but extremely clean,

I was able to check in at 4 pm, but had to work until 11 pm. At 4 pm, the room felt hot. So I made sure the air conditioner was turned on. It was set to cool at 60 degrees F. I left and came back at 11 pm. It was still hot in the room. I set my thermometer at the AC vent and it was putting out 80 degrees F. I sat down on the side of the bed to remove my shoes and the entire mattress came flying up in the air!!! At 11 pm it was too late to go look for another room. So we tried to sleep. The air conditioner ran all night and it was excessively noisy. I could not sleep. I gave up at 4 am. I was exhausted all day from the hell night at the Baymont in Pueblo. It is clear that the staff at Baymont do NOT do any maintenance. I should get a full refund for this horrible experience.

The gentleman at the desk was very polite and kind.

This hotel is in a poor location. It sits behind a seafood place and Mexican restaurant. The Railroad tracks are on the other side. It seemed clean but all the furniture and carpet are old and worn. It definitely wasnt worth what i paid to stay there

Didn't go to the gym or swim this time.

The carpets were gross - it looked like they haven't cleaned them for a really long time. The room smelled like stinky feet when we got in and we had to leave the window open the the whole time. They said there was no Wi-Fi password (sketchy and unsecure) but the Wi-Fi they were broadcasting didn't even work. Tons of signs up everywhere with rules rules rules which sets a weird prison/childish mood. It sounded like water was running in the next room the entire night.

We had stained sheets on one bed, were put in a different room which also had stained sheets. When I went back to get this remedied the man at the desk acted like we had done something wrong, and finally gave us a set of sheets to remake our own bed. The whole place smelled like marijuana, and had many loud people staying in the nearby rooms.

facility old, have never stayed where they have posted prices of blankets, towels, pillows. Felt like a threat.

Nice clean facility. Desk person warned us that homeless people around late at night breaking into cars. Safety???

Very good breakfast, nice room

Was a great place to stay

Dead bugs in ice bucket

The curtains were dirty with a stain that was visible. It looked like boogers! But the rest of the room and bathroom was clean.

We've been coming to Pueblo every year for past 22 years, & this is our go-to hotel. After staying in many other local lodging in earlier years, found this to be the best. Nice comfortable rooms, great breakfast & internet, nice pool & hot tub, & convenient location for our needs.

People smoking in to the rooms and smells everywhere specially when you came with kids is very unhealthy, the hallway smells disgusting (weed and cigarettes)

There was bug traps in hallway full of roaches the price for this hotel is not acceptable.. we was charged 185$ for one night this hotel is definitely not worth the money ! Also the breakfast was not fresh at all they give you cold breakfast sandwiches to heat up in there microwave and you cannot leave there designated area with these sandwiches to heat up in your own room which is just ridiculous..

Noisy guests in the halls in the middle oof the night, did have train on the odd side of the building but really no issues with that. Will be staying here again.

We stay here everytime we go to Pueblo. Theroom is always clean and comfortable, the staff has always been wonderful

I selected a room with a tub but it did not have one. Comfort and cleanliness were all average. Nothing bad.

Nice, clean and quiet.

Great place to stay

It was ok for the price

Easy checkin

The check-in process was simple and easy. We got to check in early for a small fee.

The window didn’t shut properly and bugs were flying in . Dirt on the floor. And the bed was uncomfortable.

An okay property with plenty of traveler shopping near. Next to the interstate but not on a noisy street.

Okll

If there were handles on the shower doors, we could close them and keep water in the shower.

Good

It was very clean and the amenities were as advertised.

Unfriendly staff dirty carpet in the room. Would not stay again! Water was scolding hot no cold setting worked.

A great place to stay

The only complaint I have is it would be nice if the front doors were electric.

Was great to stay at

Front desk ladies were so helpful.

The sheets on the bed had black marks, carpet was filthy, and the chair was gross with massive stains. TV not working properly.

We went to check out the State Fair, we enjoyed it all the way around. Definitely will stay here again.

Extremely clean and quiet would have liked it if the pool and hot tub were working

Roaches found in middle of floor

For the price this is an excellent deal. Room was clean and comfortable. Lots of hot water, soft towels, and bed and sheets were good. This is a discount hotel so perfect for a one night stop on road trip. TV did not work, but the management took a bit off my bill to make up for it. Something up with the cable in this room.

Overall great experience.

My shower was fix quickly

This is a very HIGH crime area of Colorado. This hotel has NO parking for any kind of trailer and the security cameras no NOT cover the full parking lot. Beware of leaving ANYTHING in your vehicle. This hotel is a target for gang related thefts. Night manage not very helpful, daytime manager was great and very helpful.

Service was ok

Very nice room. Great breakfast.

Quiet, comfortable and affordable.

Beds were comfortable and the breakfast had lots of options! Staff was very friendly and accommodating.

The bed was so hard. The ac made a swooshing sound they whole time and the pool had clumps of something at the bottom.

We had a great stay. Clean and great hospitality.

Well the staff where nice and friendly, I really enjoyed my stay here. The room was clean and comfortable, the pool was clean and fun. Breakfast was good as well.

Bed was great. We loved the complementary cookies. We did not eat breakfast at this hotel

Thank you for having a great selection for your continual breakfast. The room was clean and comfortable. The pool and hot tub looked great, but we checked in too late to use them.

Overall, not too bad. However, they put me in a room on the back of the building next to railroad tracks. Explains why there were two sets of earplugs provided in the room. I needed them!

Place was clean price was excellent will stay again

Staff was very helpful and kind

Even though hotel is not new, it was clean, quiet, comfortable. Clean, bed, linen, towels, good basic breakfast. Owners were nice. Swimming pool quiet, hot tub was relaxing. Wish there were more door entrances rather than just the front door. When parking far, then we had to walk and or carry the things longway to the front door. I can understand due to security. I liked the fact that local people cannot stay at hotel. Only out of towners. From TX had a pleasant stay.

Very nice guy working the front desk. Check in was one of the easiest I've had. Rooms were not fancy but very clean, quiet, and comfortable. Breakfast was good for continental, they had several hot options including jimmy dean breakfast sandwiches, which were perfect. My only critique is that the pillows were part their prime. Very bulky and lumpy, but a minor inconvenience during an otherwise excellent stay.

Very nice place.

Very quiet place

The gym had a treadmill and a bike. No other things to use. Was VERY hot in there, (no vents or fans) even with the door propped open. No towels. The cleaning wipes were all dried up. The breakfast area didn't look tidy.

Reserving rooms for our performers and stars was a breeze. There was no issue reserving the rooms under our organization name and then having each performer check in under their own name was convenient and easy. Thank you.

We enjoyed our stay. Our room was clean and comfortable, and the staff was friendly... especially for a late night check in. The only thing that was slightly inconvenient was the freeway noise, so if you're a light sleeper, I'd suggest ear plugs.

Convenient to the highway, comfortable bed, but not the pillows. Shower adjustment tricky and the hot water almost dangerous. Decent breakfast - loved the Jimmy Dean sandwiches. Took dogs!

Thank you for another wonderful stay. Best hotel in pueblo!!

Room was clean. Internet isn’t that great, off and on Breakfast wasn’t to my tastes but they did have a small variety of things. Next to the railroad tracks but wasn’t an issue hardly noticeable.

Last minute stop, was what we needed easy to get to and convenient location

They never vacuumed the room. There was dog hair and actual pieces of dog food on the floor! Beard whiskers were also left in the sink.

Depressing hotel, understaffed, needs renovation.

Older rooms, flooring, overall odor

Very clean

Slow, short staff

The owners are very nice and helpful but the condition of the room was really bad, we had so much hair in the shower we changed rooms the next wasnt much better, there is mold in the shower, the rugs anywhere were never vaccummed, we were also awoken at 2am by very loud neighbors next door, the breakfast area has dust all over the celling where the food was out, it was really dirty everywhere. The area also is very run down and the train going by at all hours is very very loud.

It was amazing

👍

The furniture and carpets are old and need replacement.

Nice woman checks you in. Pet friendly so no issues. Back exit smells like a dispensary which is oddly nice. Add a camera back door area and let people use card to enter. They seem to bypass the problem with the carpet. Room had no working tv and they forgot the ice bag and a spray bottle. Still nice stay. Thx 😊

Great stay. 2 miner things, shampoo dispenser was empty, and water pressure was real low.

This is a decent hotel. The Mexican restaurant across the parking lot was very good with great service. The hotel was clean. There is an indoor pool and hot tub. We did not use them, but they looked good. I would be happy to stay here again if I was ever in Pueblo.

Very dirty run down property took three rooms to get a clean room wouldn't just give a refund ceiling was dripping on is at check in! Has to wear your shoes at all times because stepped on carpet after shower then left dirty foot prints on the white bathroom towel outside of shower. Dead bugs on second room floor beds and pubic hair in two different rooms towels are so old they barely dry you do not stay here! Train runs right behind the rooms so they leave earplugs on nightstand

Right next to the railway,Very noisy! Terrible breakfast area and breakfast.

The room itself was okay aside from small blood spatters on the wall and someone else’s socks under the bed. Breakfast is very basic, nothing freshly made or provided.

It was clean and more modern than many of the other places we stayed. The desk clerk was super friendly and helpful. They had a single washer and dryer available to guests to use that were $3 for each load , but they worked very well.

served its purpose for the night before hospice for mom. the only letdown was the train tracks right behind the room window...trains are loud no matter what

I didn't stay, I was lied to and told that elevator was working. It wasn't and the room was on the 3rd floor. I had knee surgery recently and can't do stairs. I was in another Wyndham property the two nights before and was put in a smoking room on the 3rd floor with no elevator. Why would anybody want to drag all their stuff up and down stairs while paying for a hotel! Wyndham needs to get their act together. I went to the Marriott, they maintain their properties

Room was nice and clean, thank you. Unforturetaly the water diverter in the tub seems to be missing, so no shower. also the stopper in the tub doesn't work and so no bath.Finally, the stopper in the sink won't hold water either. Someone is using a rug to prop open the back doors which is a security problem. Last and this may be due to Hotels.com but the price quoted for the room has less than what I paid, I believe, and the price for pets was $5 more than shows on their page for your Hotel. Overall the rooms here clean, quiet and comfortable the young man at the front desk was very courteous and professional. That is always appreciated.

Staff was very welcoming and helpful

We’ve stayed here before, but the queen beds are very small compared to other hotels. This hotel needs an update and refurbishing!

This is obvious an older property and we have stayed here before. It needs to be refurbished and updated. The staff are great and that’s the priority for us.

It was a nice stay! Breakfast had a nice variety.btw. As a a xaa

It is ok for the price but very dangerous área.