Comfort Suites Salem
About Comfort Suites Salem
This hotel is located between Eugene and Portland in the Willamette Valley, off Interstate 5. It is two miles from the Oregon State Capitol and close to several colleges and universities, including Corban College, Western Oregon University, Willamette University and Chemeketa Community College. During your visit, explore a variety of local museums and discover nearby specialty shops. There are several restaurants and cocktail lounges located in the surrounding area. Full-service features and amenities include free wireless high-speed Internet access, free fresh-baked cookies in the evening. Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Suites Airport the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success Grab & Go bag is available for the two hours prior to breakfast. Guests are also invited to take advantage of the exercise room, indoor pool, and hot tub. The hotel has banquet and meeting facilities available to accommodate many sizes of events and business functions. Guest rooms feature 50-inch LCD televisions with cable including free HBO, voice mail, irons, ironing boards and hair dryers. Each room also has a hospitality center with a microwave, refrigerator and coffee maker. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel receives mixed reviews with guests appreciating the cleanliness, comfortable beds, and friendly staff. However, there are consistent complaints about the pool and hot tub, breakfast, and some issues with room amenities.
- Cleanliness
- Comfortable beds
- Issues with pool and hot tub
- Breakfast quality and variety
- 5/5
The overall experience was excellent. Directions to sites and food eateries. Late check out no problem. Customer Service front desk excellent!
- 5/5
Very clean, friendly staff, breakfast was good, & they have a hot tub !!
- 3/5
Coffee was not good
- 4/5
May be more fruits and healthy vegetarian options
- 5/5
The hotel was clean and well maintained. Staff were very helpful, courteous and friendly. They have a very good breakfast in the morning.
- 5/5
Comfortable stay for a girls weekend exploring mountains, forests and coast. Fresh fruit was appreciated.
- 5/5
I forgot my prescription sun glasses and the hotel actually called me so I could arrange to pick them up on the way back from our trip. They even offered to mail them.
- 4/5
Clean room and fairly quiet evenvwith busloads of high school students. Front desk very friendly and efficient.
- 5/5
Overall excellent experience!!!
- 5/5
Comfortable clean and quiet. The bed might have been too comfortable. I appreciated the hot breakfast. No complaints at all about this hotel.
- 4.5/5
Superb
- 4.5/5
Included breakfast was great
- 5/5
Clean and friendly staffing at the hotel
- 5/5
Always friendly and clean rooms
- 4/5
It was nice. I loved how the staff gave us a room away from the highway and the pool. It was quiet, and we got the sleep we needed. The breakfast was lovely. When we called down for extra towels-they immediately brought them. I would definitely stay again.
- 1/5
Staff
- 5/5
Other than that, our stay was delightful. Thank You
- 4/5
Nice pool, laundry facility, spacious room with comfortable beds Sliding shower doors wouldn't stay closed
- 4/5
No cleaning available
- 5/5
Exceptional
- 5/5
The staff was very helpful and respectful
- 5/5
U
- 5/5
Comfortable bed and good internet
- 5/5
Nice, quiet and clean. Always a pleasure staying here.
- 5/5
Staff was extremely helpful and accommodating. Breakfast was good and facilities were nice.
- 5/5
The bed was very comfortable as was the desk chair. The staff was friendly and helpful. I loved the hot breakfast, fruit, and juices in the morning.
- 5/5
Everything was great, beds were comfortable, great selection of breakfast, staff was great. It was nice to sit in the hot tub and relax.
- 4/5
Over all was a very nice place, pool area was quite nice and in a quiet location. The only real issues was the bedding was a bit dirty and found couple bugs crawling on the bed.
- 5/5
Rooms were nice and clean
- 5/5
Safe and clean with friendly staff. This is my first trip to Oregon and I will definitely be back. Enjoyed the free breakfast and the indoor pool as well as the sauna. I would recommend a stay here.
- 5/5
Great staff, nice pool area, clean room. The room was pretty small and tightly packed with furnishings, and the noise from the hallway was annoyingly loud. Breakfast was okay, nothing great, and the dining area was also small and filled up fast. The pool was large and the hot tub was great! The location was convenient and close to many things.
- 4/5
Rooms are very comfortable, nice size.
- 5/5
Exceptional
- 4/5
Property overall was nice. The bed was super uncomfortable and the breakfast was not the best.
- 3/5
Some rooms smell like dog. Decent other than that. Great amenities and convenient location.
- 5/5
Clean room. Great pool and sauna. Decent breakfast. Recommend staying here.
- 5/5
Loved our stay. Will definitely be coming back.
- 5/5
The literal only think I would complain about was finding a booger on the wall next to the bed when I checked in. That is it lol everything else was amazing even the staff we're super friendly and polite.
- 5/5
Great hotel for a comfortable night’s stay on a multi leg road trip. Clean, quiet, ample well lit parking. Slept well, safe area with stores, restaurants and coffee close by.
- 4.5/5
Superb
- 5/5
Clean peaceful
- 5/5
Clean peaceful
- 5/5
Nice pool and hot tub! Great breakfast. Rooms very clean and well appointed. Best of all, no musty or chemical cleaner smell!
- 5/5
Grateful place
- 5/5
The breakfast was amazing!
- 5/5
I love the pool/spa/sauna. We had a great time! N/A
- 5/5
I love the pool/spa/sauna. We had a great time! N/A
- 5/5
Everything was great Everything was great
- 5/5
Everything was great
- 4/5
Soaking tub was very nice. Bed was very comfortable but we're glad we brought our own pillows as the room's had no support as seems to be typical for hotels nowadays. Not enough light in the bedroom. Tile floor in the main room was sticky - we think it's the cleaning products because it didn’t appear dirty but it was still kind of ick, especially with bare feet. Wifi barely supported checking email. We didn't do the breakfast. That said, we felt very safe and the staff were lovely. The location is super convenient and we'll likely stay here again.
- 5/5
will stay here again, for sure!!
- 5/5
The rooms were clean, updated and well appointed. The beds were very comfy. The bathroom was a bit cramped but probably due to the extra space in the room for the couch. The gym was small but adequate and it was located in the pool area. The pool facility was large and clean with a nice hot tub. I've stayed at a few Comfort Inns and this was definitely one of the best.
- 5/5
Everything was clean, the pool was well kept, constantly making sure there were fresh towels available. Sauna was amazing and clean, gym was also nice clean and useful.the breakfast was good and had plenty of options. Hot tub was good size and perfect temp. Staff was all very friendly. Definitely will stay again.
- 5/5
The pool hours were nice ! Nothing .
- 4.5/5
They were accommodating to our pets that stayed with us. They made sure we got a room on the first floor close to the door for easy bathroom access for our dog.
- 5/5
The pool hours were nice ! Nothing .
- 5/5
The room was clean and free of any odors. The staff was friendly and answered all our questions with a smile lol. The breakfast was pretty good with a decent assortment of options and the staff stayed on top of replenishing items before they were even gone. The hot tube was plenty warm but only one jet worked when turned on which was great if you were the lucky one to be sitting in front of it but unfortunately I was not :(. All in all I would recommend this hotel and I will stay again when we are back in town.
- 5/5
Did not use hot tub, in room jetted tub was fantastic. Breakfast was breakfast, no complaints for complimentary. Overall a pleasure.
- 4.5/5
They were accommodating to our pets that stayed with us. They made sure we got a room on the first floor close to the door for easy bathroom access for our dog.
- 1/5
.
- 4/5
Nice, modern room was clean, comfortable and quiet (I got a room not on the freeway side). Breakfast is fine and parking is easy. Small but nice exercise room. Very nice pool area although I didn't use it. Great front desk staff
- 4/5
Very good
- 5/5
Quiet. Clean. Roomy.
- 5/5
Clean rooms, friendly staff, convenient breakfast.
- 2/5
My wife and I stayed in room 116 or 118... It was a room that had a full kitchen in it. It had no utensils to eat or cook with. It did have plates and coffee cups.. that's it besides a pan and a pot
- 5/5
The room was nice and spacious, everything was clean and the breakfast was tasty. A couple things needed some maintenance, but over all I was happy. Bonus, it's within walking distance of Wunderland.
- 5/5
Hot tub was always too full of people. Sauna was too small and full of people too. I had to use the sauna in the morning when it was empty.
- 5/5
Nice. Nice. Nice
- 5/5
Exceptional
- 4/5
Clean room, helpful staff, water, coffee and fruit available.
- 4.5/5
This was a great location. The staff was friendly & we really enjoyed our experience.
- 5/5
Staff was friendly to our entire baseball team ! Breakfast was hot . Highly recommend
- 5/5
Breakfast was great pool was fun rooms were clean. They did have medal bed frames not normal beds so the mattress moved a little for a short stay not bad but if I were to stay longer it’d probably get annoying
- 4/5
Adequate
- 5/5
Excellent
- 3/5
Pool/spa area is open until midnight. Kids screaming, running in haul ways and slamming doors. No apparent attempt at controlling them, even after what I know were multiple calls to the front desk to complain.
- 5/5
The staff at front desk are knowledgeable and quick to make sure things are done correctly. Process to get into a room was fast. Lobby has snacks and ice water always kept full with fruit too. These hotels are the best and have full breakfast in the mornings, not just cereal like most.
- 5/5
Rooms are great and so was breakfast. Clean place with plenty of parking.
- 5/5
Staff was great, clean, washing machine available but time would be until 12.
- 5/5
Great area, room very clean and amazing staff
- 4/5
Breakfast was really really good!
- 5/5
Breakfast was great. Check in was quick and easy. Enjoyed the hot tub. Very clean and quiet. Rooms are spacious
- 5/5
We would stay here again
- 5/5
Pool was nice, staff was very friendly and accommodating, breakfast was good, hot and fresh!
- 3/5
Breakfasts was minimal same thing evey day waffle maker and powdered eggs with sausage patties. No oatmeal and 3 types of cereal with only one type kids would like. I would not stay at this hotel in the future.
- 4/5
There are no much options in breakfast items.
- 5/5
We stayed one night so we didn't use the laundry service. The room was clean. Our stay was very relaxing. The staff was very helpful and accommodating. We will choose Comfort Suites again. Thanks!!
- 5/5
The staff at this location is exceptional. Everyone is so very nice and helpful. We stayed 3 nights. The people who work during the day are just awesome. Front desk is so friendly. The breakfast was good and had a lot of variety. The location is good. Front desk have great recommendations. The king suite is spacious.
- 5/5
I had the spa room, and it was massive! Everything was incredibly clean and the staff was very friendly. Can't wait to come back.
- 5/5
Hot tub was amazing! And pool was great! Good job to maintenance man, I saw him working on things while we were there and he does a good job!
- 5/5
Convenient location, included parking and breakfast was nice. Spacious clean renovated rooms and friendly staff.
- 5/5
Value for money
- 5/5
Clean room, attentive staff. Easy parking and early breakfast available.
- 4/5
Nice and clean. Beds weren’t the greatest.
- 4/5
Overall good experience. Only minor negative was the sauna did not work.
- 5/5
We enjoyed our overnight stay. The pool was clean and so were the rooms. Staff were beyond helpful and great customer service
- 4/5
Dips/Holes in floor under flooring. For example under the carpeting in the halls. Dip or hole under flooring of transition to bathroom in our room.
- 5/5
Clean, very nice staff, pool is open til midnight, everything was great and breakfast is really good. Definitely recommend .
- 4/5
This was a wonderful stay and when you walked into the hotel it smelled clean and when you walked into your room it smelled clean. The only downfall would be in the pool I ended up cutting my foot I addressed this the staff about where I ended up cutting my foot at.
- 5/5
Had a great stay. Was clean and quiet. The bed was very comfortable.
- 5/5
Clean room, staff was nice and helpful, pet friendly.
- 5/5
Our stay was well worth it. Staff was very friendly. The hotel is very clean.
- 5/5
Correct
- 5/5
This hotel was remodeled in the last year. I was impressed with everything about this place. Highly recommend.
- 5/5
The staff at the front desk and in the breakfast area were kind and welcoming. The breakfast was fantastic - waffles, eggs, bacon, sausage, and biscuits & gravy. The room was clean and very comfortable. The pool, hot tub, and sauna were a great way to wind down at the end of a long day. Very pleased with the stay.
- 4/5
Very nice, clean hotel with lovely staff. A lovely breakfast too. My only complaint is not having a functioning fan in the bathroom but was told it would be replaced soon.
- 5/5
Clean facility with and accommodating and friendly staff. The hotel was packed but the staff made sure quiet hours were respected which allowed us to get a good nights sleep prior to a busy tournament.
- 5/5
The staff were friendly and helpful, the room was clean it was quiet and we just had a really good stay.
- 5/5
The room was so clean and comfy! The staff was amazing and attentive! The hot tub and pool were so refreshing! The fruit at breakfast was wonderful!
- 5/5
Very friendly staff
- 5/5
Nice and clean room
- 5/5
By far this was by far the cleanest hotel we have ever stayed in! Great customer service and breakfast was fresh and well kept.
- 5/5
Love the design of the shower.
- 4/5
The room was clean, quiet, and comfortable.
- 5/5
Clean. Good staff.
- 5/5
I guess it wasn't "spotless" but it was darn perfect. A very thorough & nice clean had been done.
- 4/5
Courteous.
- 5/5
Fantastic staff and the hot tub in the living room is fabulous!
- 3/5
The heater was very loud, and kept us awake. Also, about 5:30 am either from the room above us or our neighbors, we heard lots of loud foot steps until about 7. Everything was very clean and the staff was very kind and helpful.
- 4/5
The room was clean, and the staff were friendly and courteous.
- 5/5
Nice breakfast, clean room, lovely suite.
- 4/5
Room was great, sheets were great, very clean, bath fan is noisy, breakfast is broad but not tasty, more fresh fruits, we ate out instead. Friendly staff. Would stay again.
- 4/5
Clean room, friendly staff, and smooth check in/out. Wish they served fruit (other than apples) for breakfast. Overall, would stay again.
- 5/5
The room was clean and the staff was patient with all the youth in town for sporting events. Would recommend.
- 5/5
Yes
- 5/5
I was in the jacuzzi room and it was great! It was huge! The bathroom is nice, the living area with a pull out sofa bed couch had its own tv / so technically area could be for kids or someone else to sleep. I will stay here every time I’m in Salem for work.
- 4/5
Beds were comfortable. Breakfast staff kept the food well stocked and cleaned the tables off.
- 4/5
Nice hotel. Wish the hot tub was a little hotter.
- 5/5
Staff is super friendly and helpful, rooms were super nice !
- 5/5
Lobby set-up, breakfast, and overall amenities inclyding water, fruits, and cookies in the lobby.
- 5/5
Nice location, clean pool and hot tub, nice sauna. Quiet rooms
- 4/5
Nice room and kind staff.
- 4/5
The breakfast was served well and it looked and smelled great. The hotel was very clean and it felt safe. The staff that I interacted with were wonderful. Would stay again!
- 4/5
Staff were fabulous. Breakfast had many options. Our room was clean and comfortable. There was noticeable road noise but otherwise everything was great.
- 5/5
Room was spotless, hospitality was great, bed was comfortable, pool was great, ample parking
- 4/5
Our stay was great. Just had trouble at first with jetted tub water went out whenever I had filled it but overall stay was amazing & definitely will stay again. 😊
- 5/5
Everything was perfect!
- 5/5
Clean room and hotel. Breakfast options were great. Staff were friendly and professional.
- 1/5
Disgusting. Brown water. Stinky. No pool or working outlets in many places. Terrible breakfast.
- 5/5
The staff was friendly, clean and quiet environments nmwnt
- 4/5
friendly staff, would definitely stay again
- 5/5
Everything is clean and the staff are always so friendly, and it's nice to see the same staff everytime we go ! Best pool around!
- 5/5
The front desk rep ensured I received a quiet room, he very friendly. I loved my room, #104, & it was pet friendly. The room was odorless & everything was clean & in working order. The buffet breakfast was great. I'll definitely stay here again, thank you!!
- 5/5
Clean room friendly staff at check in. Nice overall hotel an amenities
- 5/5
Room was big and clean. Property was quiet and easy to find and staff was absolutely amazing. They were accommodating, super nice, friendly, and do what they can for their guest.
- 2/5
We paid for a deluxe upgrade and we were placed in a handicapped room. The nicest amenities we had was a chair for the shower. My biggest problem is that if they put us in that room if someone needed it would we have been moved? We were only traveling thru but I think it was poor service.
- 5/5
Hotel is very clean and newly refurbished. Room roomy and clean . Heating unit was noisy. Parking was convenient and spacious. Front desk very friendly and informative.
- 5/5
Excellent hot tub in room
- 5/5
Everything was great! Friendly service, clean rooms that were very spacious, with comfortable beds. The pool, hot tub and sauna is open till midnight. Breakfast was nice. Highly recommend and would definitely stay again.
- 5/5
Excellent service
- 5/5
The amenities were the best —especially the breakfast.
- 2/5
Sand in one bed, tv didn’t work said no signal,rust and flooring coming up
- 5/5
The hotel is clean, comfortable, and thoughtfully designed. The room layout makes sense, with everything positioned where you’d naturally expect it to be. The floors are soft, the shower has good water pressure, and even the luggage rack is placed conveniently. Overall, the space feels well planned and comfortable, creating a “home away from home” atmosphere. The staff was friendly and welcoming throughout my stay. The only issue I experienced was a slip in the bathroom, likely due to cleaning chemicals on the floor, which resulted in a sore shoulder and hitting my head. Aside from that incident, the stay was very positive. I would recommend this hotel to travelers looking for a comfortable, well-maintained place to stay.
- 5/5
We felt like we were in an upscale hotel.. it was wonderful
- 4/5
Comfortable room, friendly and easy check i and out
- 2/5
Super noisy all night with people in the hall.
- 5/5
Good breakfast
- 4/5
Bed was very comfortable, room very clean, front desk staff courteous, breakfast had good selections
- 5/5
The lighter review: ++ on black tea choices. Too often black tea is no-name brand undrinkable stuff. Not here! Tea was more than decent, yay! - on only having 2% milk. I've given up on seeing skim, but at least 1% would be nice, especially since there is half and half.
- 5/5
Wonderful stay! All amenities were in order and working. The front desk were absolute sweethearts. Great breakfast, comfy beds and a nice suite attachment. Will definitely stay again as well as recommend to others.
- 4/5
Blah blah blah
- 5/5
Super clean room, nice breakfast, and the housekeeping people are amazing, thank you for a great experience A+++
- 5/5
The room was pretty clean, there is always a random hair somewhere in a hotel of course. The staff were super sweet and they even provided me with a toothbrush when I forgot mine. I will 100% come back here when I need a spot for the night.
- 3/5
The room overall was good. The bathroom was a bit dirty. There was a ball of wet toilet paper on the ceiling in the bathroom. The pool was extremely dirty.
- 5/5
Yes
- 5/5
Breakfast was much better than expected: different breads, sausage patty , English muffin, hot waffles , boiled and scrambled eggs , OJ & other drinks and much more. Super clean property, great pool and hot pool & sauna… overall the hotel beats our expectations.
- 3/5
Also, lots of traffic noise from the highway. The room was clean and comfortable The staff were polite and helpful Overall, the room met my needs, which were pretty basic. I just needed a place to sleep for 1 night.
- 5/5
Bed was super comfortable and it was quiet. Everything was super clean. I wanted to use the hot tub, but there were too many children having a great time (good for them - I was just not feeling it), so I can't speak for the pool area.
- 5/5
Kind staff clean rooms !
- 5/5
Clean comfortable super quiet!
- 5/5
The rooms were clean!! Best costumer service. I fell in love with this hotel everyone was so nice and friendly. Recommend this 100% percent.
- 4/5
The staff were very friendly and the check in was fast and easy. The room was clean and confortable. We will definatly sray again.
- 5/5
Nice ,clean
- 5/5
Yes
- 5/5
Clean room! Excellent service!
- 5/5
Kind staff close to support with shuttle!
- 5/5
All staff members are very friendly
- 5/5
Great staff and comfortable clean room!
- 5/5
Friendly staff. Very spacious and clean room. Pool was a decent size, love how it’s open late. Very quite area. Breakfast was good.
- 5/5
That staff was very friendly. Hotel is very clean. The bed was very comfortable.
- 5/5
Everyone was very nice, pool is open till midnight, breakfast was very good and room was perfect.
- 5/5
I've been on the road for 12 days. This was my last hotel I've stayed in. And I'm very thankful this hotel was so comfortable. The floors were soft. Clean staff was nice. Kind of felt like home. So if you're looking for a good place to stay, please stay here.
- 4/5
Nice hotel, great staff. Got a room with a big refrigerator mess (inside and on floor), notified upon arrival, cleaned the next day.
- 5/5
Comfortable spacious room friendly staff
- 4/5
Good overall.
- 5/5
Breakfast was good. Jacuzzi was clean.
- 5/5
Great pace to stay!
- 5/5
Staff is absolutely amazing! Food is pretty good.
- 1/5
The rooms were in poor condition. The property was right on the main road and very noisy. I booked this hotel because it had a 9.2 rating but it felt more like a 7.0
- 5/5
Biscuit's were extremely dry. But the rest of the food was great. Staff was amazing and extremely helpful when my elderly father fell. The room was clean and comfortable.
- 5/5
Every time I come to Oregon for work I stay here. It’s nice, clean, quiet and updated.
- 5/5
Really nice and clean .. and breakfast was great check in was fast and staff was really great too !! I would definitely stay again when in this area :)
- 5/5
We stayed for 3 nights - my children loved the pool. Hotel is close to freeway but it was relatively quiet. Facilities are clean and staff are nice and friendly. Will definitely stay again.
- 5/5
The staff was great.
- 5/5
As always, Comfort Inns are a wonderful and cost effective place to stay.
- 5/5
Very friendly front staff!
- 5/5
Close to freeway but great windows kept the noise outside. Very quiet
- 5/5
Easy, quick and simple check in and rooms where clean and comfortable. I would definitely stay here again on my next visit to Salem Oregon.
- 4/5
Rooms were nice and clean. Easy overnight while traveling.
- 5/5
Great breakfast buffet!
- 5/5
Our stay was quir
- 5/5
Rooms were very spacious
- 5/5
very clean rooms, nice breakfast. location is a bit hidden. overall great hotel
- 3/5
Shower and sink drains were hard to operate
- 5/5
Clean room, Well equipped
- 5/5
Pool/Spa/Sauna very nice. Clean room
- 5/5
Staff was wonderful at check in,room was clean ,large and comfortable beds.
- 5/5
Super friendly staff! Was greeted immediately and was also given a delicious cookie! Rooms are very clean! Pool, hot tub are open until midnight which is amazing and fitness room is available 24/7 (lots of equipment and very clean). Lots of nearby restaurants and the area feels safe.
- 5/5
Great room—well laid out with plenty of space, technology chargers, and light. Complementary breakfast was clean and lots of choices. Asked if I could stay one hour longer to check out. Yes, no problem and no fee. Would totally stay here again.
- 4/5
Overall a good pick. I would stay here again.
- 5/5
Nice and clean
- 5/5
All the amenities were great! Safe was very helpful and friendly. The room with 2 queens and a pull out couch worked great for our large family of 6. Would definitely stay here again!
- 4/5
Hotel did the job for a 2 night stay as it was clean and in an office park area. You have to drive to anything and everything. Also Wi-Fi kicks off and we panicked as you have to reset and this was an issue. Breakfast was good and a nice suite.
- 5/5
Very happy with the room
- 5/5
Staff were very helpful and friendly. The room is clean and comfortable.
- 5/5
Staff was friendly and helpful, room was clean, bed was comfortable, breakfast had a very good selection, pool looked inviting. Would absolutely stay again.
- 5/5
Great location, great breakfast, beautiful rooms.
- 5/5
Clean and upgraded
- 3/5
Overall nice and clean. Bathroom and carpets looking a bit "tired"
- 5/5
Really clean, soft sheets, comfortable bed, quiet. This was a pleasant surprise.
- 2/5
Our room was dirty with black particles on the floor, hair on the bed, and other garbage found around the room. The bedsheets were a weird texture and scratchy.
- 5/5
Everything from the rooms, beds, amenities, location to dining and stores, the pool & jacuzzi was excellent! Best Buffet breakfast especially because it was served with a smile!
- 3/5
Okay at best
- 4/5
Swell hotel
- 5/5
We enjoyed our stay, excellent accommodation, very clean and easy parking.
- 5/5
Clean place to stay
- 4/5
Breakfast was lackluster. Some staff was great. Some staff you could tell would rather be anywhere else. Mixed bag
- 5/5
Room was clean. Enty desk very welcoming and appearance awesome. Breakfast hot, delicious and well maintained. Great stay.
- 5/5
Easy check in, very friendly staff, close to freeway.
- 5/5
Very nice and coat effective
- 3/5
The hotel is very clean, from outside to the hallways, ice machine, breakfast area and rooms. The staff is friendly. The problem is the air conditioning in a double queen room. It doesn’t cool the room to the sofa bed. The ac unit a foot away from the bed, very loud, the air blows onto the feet of the people sleeping in the bed. Tried to open window since night air is cool but highway noise kept me from keeping it open.
- 5/5
A little road noise from freeway.
- 5/5
Nice remodeled property. It was quiet and parking was easy. Typical hotel breakfast included. Nothing special, but quite convenient.
- 5/5
The King suite was awesome especially the Jacuzzi tub
- 4/5
The breakfast was mediocre. It would be nice to have a room with a recliner. The parking lot is dark, and cars are not identified as being those of the guests. Not sure if security patrols the parking lot or not.
- 5/5
Convenient location and well kept property.
- 5/5
price, clean room, comfy bed, pool, hot tub, sauna, breakfast. I look to stay in these hotels
- 5/5
Very clean room,friendly staff, pool & hot tub open until midnight. Only complaint is like every other American hotels. They need the blue recycle bins in the rooms
- 5/5
Spotless room, very quiet and friendly, great location which was also very quiet. Breakfast was great and area was clean and organized.
- 4/5
The East end of the building is noisy but the staff moved us to the other end. The coffee is terrible,it really needs an upgrade
- 5/5
Great for families. Straightforward free breakfast that satisfied everyone. Great pool and sauna. Would come back. Would recommend.
- 3/5
C
- 5/5
Convenient and comfortable.
- 4/5
Great location off freeway.
- 5/5
Clean room and great beds.
- 5/5
I didn’t like how the DO NOT DISTURB sign fell off the door knob every time the door closed.
- 5/5
The proerty room and stff were al excelent.
- 5/5
The hot tub in the room was fabulous. The massaging jets were great. The room was very clean.
- 5/5
It was great what we needed it for
- 4/5
It was away from the main road which was nice
- 4/5
Everything was great. They are doing renovations so expected painting not done in our room. But went to use jetted tub in room and it had floating something in it. Cleaning supplies cleaner? Not sure but ended up not using it and that was the whole reason I got that room. Otherwise everything else was great.
- 5/5
Great stay. Room was clean and comfy and when I had one issue (television) they came up immediately and resolved everything without any fuss. Definitely recommend.
- 5/5
Great hotel, solid breakfast, pool hot tub sauna, very clean, good for kids and families. Only negative is the location - no stores or restaurants in walking distance. But that's most hotels in Salem. Great stay!
- 5/5
The staff was amazing, the breakfast workers put out a great spread with smiles, eager to help..front desk staff were very friendly and the check in check out was simple..the room was spacious and clean, big bed, good size tv..the hotel is in a business park with other hotels but back off the highway so very quiet..our service dogs were welcome and great places to walk if you explore the area, i found a creek and wooden bridges with a path around a couple ponds..downside was a few homeless at night sneaking through the fence and casing cars and property, also kids would jump in the pool and splash and my wife slipped by the pool and hurt her leg..they responded with ice and made sure she was ok and offered urgent care if needed..we had a great stay, and will definitely be back!
- 5/5
There is hot tub and swimming pool, kids loves playing in the pool. You can stay until midnight! That's awesome. The swimming pool at date of Aug 31st, feels a bit cloudy. Other than that, my family satisifed with the stay in this hotel.
- 5/5
It was a wonderful place to stay with our three young grandchildren. We arrived late evening and they were so happy to have the swimming pool late to enjoy after being traveling. It was all nicely remodeled for the previous year which is why I had chosen this place to stay.
- 4/5
This was a very nice hotel. My only complaint was that the square footage of the room was too small for the number of beds. One of the queen beds was right up next to the ac unit making the air blow directly on the person sleeping in the bed.
- 5/5
Good breakfast. Clean and comfy rooms. Nice pool.
- 4/5
No bar or tarvern in walking distance.
- 4/5
It is older but decent and in a nice area
- 4/5
Housekeeping never came for are whole 4 nights and we didn’t even have a do not disturb sign. Other than that it was great.
- 5/5
Overall the suite was clean and suited my needs. You can hear the bathroom being used by a nearby room, but it wasn't a deal breaker. Good price, nice clean room, friendly staff...definitely would book again for future trips.
- 5/5
A very relaxing stay!
- 5/5
Cute little place.
- 5/5
Thanks keep up the good work love this place
- 5/5
Room was spacious, pool and hot tub were great, breakfast was great especially the biscuits and gravy.
- 4/5
Good
- 5/5
Monitored on by the front desk staff, would be great if they would enforce the rules of no diving or jumping into pool.
- 5/5
It was very clean
- 1/5
Nice people room was clean the only negative was at the pool and jacuzzi area was not real clean
- 5/5
convenient to freeway, friendly staff
- 2/5
The next morning, the bathroom sink fell off the wall as I washed my hands. We talked to Britni at the front desk. She told us that our entire stay will be refunded. She spoke to Julien, the General Manager and said she would speak to us or call us. That did not happen. Thankfully, later that day, we were able to move to a different room. The next morning, we were told to contact Expedia so that we could get a refund.
- 5/5
Love the stay. The room cleanses. Staff was very friendly.
- 5/5
Comfortable and convenient
- 5/5
The hot breakfast buffet was very good
- 5/5
Quiet area. Good breakfast
- 3/5
The pool was milky in color and the hot tub water was tepid at best and smelled a little sour. While the shower was fine (plenty of hot water) the pressure left a lot to be desired.
- 3/5
I like the fact that they have welcoming staff upon checking in and fresh lemon fused water at the entrance with newly fresh baked cookies. Their free breakfast was great as well. The room though is too small and the couch/ sofa bed was dirty with food crumbs all over and the attached padding appears that it hasn’t been change for a while, it was very dirty.
- 5/5
The staff were friendly and helpful the entire stay. Breakfast had a good variety and coffee was always stocked through the day. This is a great choice if you have pets as well.
- 5/5
Very clean and a really comfortable stay.
- 5/5
Food selection was reallt good. And beds arr really comfortable
- 5/5
Nice place, conveniently by the freeway, but homeless people on the grounds
- 5/5
Very kind staff. Great amenities and breakfast service.
- 4/5
Solid place to stay with kids. Breakfast was a great perk but nothing special. Easy access to the highway and plenty of good food around.
- 3/5
You will LITERALLY hear the people in the room next to you even while casually talking. There is no privacy when it comes to noise. There was a door in my suite that was a shared door with the room next to us. No where in the details of the booking did it mention this. Felt like we needed to walk on eggshells. Loved that there was a pool and hot tub but the water was pretty dirty…. Loved that breakfast was until 10am
- 5/5
I like this hotel, good price, poll area and breakfast is the best
- 5/5
I loved the sauna,pool, hot tub, size of the room and the free breakfast. Staff was friendly!
- 5/5
Very impressed with the rooms, facility, and amenities. We appreciate the lemon water pitcher in lobby, complimentary coffee, tea and hot cocoa, and especially sauna!
- 5/5
Front desk gal was very nice
- 5/5
The room fitted 6 adults. Had everything we needed, fridge and ice machine. Rooms were cleanand we had breakfast every morning
- 5/5
Efficient and friendly check in, bonus cookies at front desk! Clean rooms
- 5/5
Good breakfast, comfortable bed; nice hot tub
- 5/5
Excellent options and spacious clean room.
- 5/5
Clean, surprisingly quiet given proximity to interstate. Nice that it has a pool, hot tub and sauna but we didnt get to them because there were screaming kids rough housing unattended from 7am to 11pm every day we were there. We attempted multiple times throughout the day /evening to see if kids were there and less rowdy but no avail. Not the hotels fault directly but they could have intervened. For safety I'm surprised they allowed that.
- 4/5
We made a good choice of hotel outside Portland because it is quiet and close to many restaurants
- 4/5
Did not like the dogs' noise/barking all night and kids running in the halls at midnight. Some guests are just rude.
- 4/5
We enjoyed our stay. Appears older but it was updated inside and well kept. The staff were very nice and tried to accommodate us so we could be near our friends who we travelled with. Our kids enjoyed the pool, and the breakfast was good.
- 4/5
Good comfortable place. Clean. Good breakfast. Nice pool and sauna area. Great value!
- 5/5
Staff
- 4/5
Check in was quick and easy, the breakfast had a good variety.