Hotel Amari

Excellent value and great location; would definitely stay again and recommend to others.

Rooms are very small. depending on which site you look at amenities are different than when you check in., they do a $250 deposit they actually remove or charge you then return it upon checkout. there is no breakfast as stated.

Did not stay here. The area was very interesting. There was no parking and deposit way more than the Hilton. So went back to the Hilton.

Great location but failed to honor my Travelocity reservation. Upon call to confirm late arrival, they claimed they did not have my reservation. Once I arrived, they found it but then claimed they had no Queen-bed room, so I took what was available, which was a re-purposed cot on wheels made to look like a twin bed. It was awful. For my second night, I renewed my request for a Queen bed but was told I could only get it if I agreed to pay more. Deeply disappointed that I did not get the room that I was promised through my Travelocity reservation. Anyways, it's well located and has a cool retro vibe, but I probably won't stay there ever again.

The staff were super helpful. the room and amenities were lovely. I would have loved a way to heat the room at night.

Love the location

The hotel is the WORST. RUN! I do not recommend The front manager is a racist and misogynist

There was no parking… spoke with staff a day before check-in and told me that they will help us getting a parking but unfortunately, they didn’t.

Horrible do not go here nasty and filthy

Horrible Experience, hotel was dirty no AC staff were extremely rude. They did not let you know about the fees that they will charge and the deposit takes nearly 30 days to receive it back. Horrible would not recommend.

Nothing The staff is all wired. Especially a guy with a tattoo on his right forearm. He is not helpful at all, judging us, stressing us, and is not comfortable talking with us at all. Their security policies are very weird. We have to show and tell them our room key, names, and even IDs every single time we come back to the room. The hotel is located downtown, where a lot of homeless people wander around, so maybe that's why. Their deposit system is very frustrating. They take $250 for the deposit, which is a lot for us. They said it's for the facilities, but technically, most of the interiors are already broken, so I have been worried that they will shift the blame for the already existing malfunction to us. The room was of bare minimum quality. The shower takes 5 mins to prepare warm water, and we took so long to figure out how to stop the water. Most of the outlets are not available. They don't have AC, and the only window is facing the wall of the building next to the hotel.

location is excellent, courteous and accommodating staff, clean even though the building is old please update the interior of the rooms

Shower faucets we're difficult to figure out

Probably one of the worst places I have stayed for the price

Staff was very rude

Was good for the price I paid

Horrible.stay Everyday they asked me what my room number which was odd even though j told them.the day before they pretended to forget as if to say "what im i doing here. " they were jealous of me being their guest and comjng in With new items.i just bought from macys daily so instead of them greeting me "good.mornjng sir" they would.ask.me."what is your room number sir" they also have a mandatory every other day "we must come into your room even if u dont need room service and then have the audacity to tell me that my room was dirty and had paint on the walls. I checked no paint so i called her frkm downstairs tk come show.me the paint. She came upstairs and she couldnt show me the paint so i asked her to get out of my room. Shameless lying creature. Just picture that. When i was leaving she.asked.me.to.wait so.she can go.check.the room for.damages which is a no, no. You.never ask.guests tk.wait Only reason i waited is so they dont make stuff up since they already lied on me.prior about the paint and i didnt want to give them.a reason to hold unto my $250 deposit yes its. I.also.recorded her when she came.back and sajd all.clear. never going back. Did i forget to.mention that they have a door buzzing system so which means after youve checked in anytime.u leave the building, and return they have to buzz u inside cause guests dont have keys and sometimes they might be in the bathroom so.u just have to wait outside in the rain For about 10 mins until they come back from the bathroom since they never hsve more than 1 staff. Thats what happened to me.

You can’t use your key to open the front door. Once I had to wait 3 hours to be let in. They only have a door bell that the front desk can open.

Cozy and clean, good location.

There are shops nearby, nearby parking, the room and staff were generous and helpful

When we attempted to check-in, we were told that our reservation was canceled since we hadn't responded to their (multiple) emails asking us to confirm our reservation confirmation within 24 hours of our stay. We had never received any such request. This has never happened to us, to confirm a confirmation. They had a room for us to book, but they charged us almost $50 extra for 2 nights. In addition, we knew they offered parking, but we didn't know they charged $48 per night. We would not recommend booking this hotel.

I would like to have a kettle and a couple of tea bags in the room. Perhaps because the building is not new, there is a slight smell of an old building upon entering the hotel.

Nothing we didn't get a chance to enjoy it The deposit was absolutely ridiculous we ended up moving along they were at least nice enough to let me cancel we were pretty much labeled and judged right away and they did not want us staying there I think they thought we were ruffein drug addicts we had a ruff day is all

Location Housekeeping service was only available until 1:00 PM. On one occasion, our room had not been cleaned when we returned at 4:00 PM. When we requested service, we were told that housekeeping records showed we had asked not to have the room cleaned, which was not the case. Additionally, when we requested fresh towels, reception informed us that I needed to bring the used towels down myself and collect clean ones personally.

Very clean rooms and friendly staff.

They are a fraudulent business operating under the false ruse of professionals

Good

I enjoyed how comfortable the bed was and how nice the room looked I didn’t like that the outlets for charging your phone were tied to a light switch, you had to turn the light switch on, but then you had to also turn the lamps off so you could charge your phone overnight

Upon my arrival and check in time I enter my room to find that it is left just as the last guest was still there after waiting 40 minutes in the lobby they finally switched me to a new room but that room the television didn't work so they switched me to the original room that I first was issued an hour and a half after my original check-in time very much at inconvenience I believe that I was definitely discriminated against

They tried to scam me. They canceled my reservation one hour and a half before I get there. And when I called, they said go back to Booking.com and book again when I did that the booking price went up $500 than usual.

Nothing Everything too small and too dirty and no free parking.

Staffs are friendly and very helpful. I would highly recommend this place.

The service was one of the biggest issues. The young woman at the front desk in the mornings was consistently rude and condescending. Simple greetings like “good morning” were ignored, which set a negative tone each day. The rooms are described as “Victorian style,” but in reality, they feel very outdated. Our toilet had ongoing issues—it was temporarily “fixed” with what appeared to be a piece of plastic, but it continued making noise throughout the night. Because of this, I often had to go from the 7th floor down to the lobby restrooms, which, ironically, were the cleanest and most updated part of the hotel. There is no central air conditioning. Instead, they provide old portable fans stored in the closet—I only discovered this on the last day. This is something that should be clearly communicated upfront. Check-in is strictly at 3 PM, with no flexibility—even for guests traveling long distances. There was no effort to accommodate early arrivals or even offer luggage storage, which was frustrating. Parking is also misleading. While the hotel advertises “onsite parking,” it is actually a public garage located a couple of buildings up the street, offered at a slight discount. This was inconvenient and not what I expected. While the hotel is centrally located in San Francisco, it is not worth the cost, inconvenience, or stress.

Nothing liked the attention very bad

Excellent location with nice rooms. Really siient at night so you can sleep well. The staff is friendly and you have room service as plenty of near by stores, supermarkets and coffe shops. I did have to ask for a hair dryer. It would have been nice if it was already in my room.

Everything about the area, parking, and room ok. But the bed is not good at all. Makes too much noises and no air-conditioned.

The hotel was clean, but it clearly needs repairs. The electricity in my room kept tripping the breaker, and this wasn’t due to high-use items like a hair dryer. The sink also had a significant leak that was never fixed during my five-night stay. I was visiting during a conference at Moscone, so rates were much higher than usual, which set higher expectations that weren’t met.

Nice quiet small room. Beds were singles and not the greatest but there was a nice box fan in the room that I lived. Frig didn’t work but maybe I didn’t set it it right. Nice room

Bldg is old and in need of updates. Noisy hvac on neighboring bldgs can be heard constantly in end rooms

Surprised me with a $70 fee after arrival for having friends with me. They also didn't even have a corkscrew to open my wine bottle. The shower was also ice cold.

Easy parking and friendly service

The hotel was awful. Brown water came out of the shower when I turned it on, the toilet would not flush, stains on the bathroom floor and on the bed. There was no A/C, which was not identified well on the booking site. Instead they had a terrible dusty fan that was in the closet. The internet was extremely slow and the television only had a few working channels. Do not stay here. I left after one night of two because of the conditions.

Good

Was denied and refunded- they had no handicap rooms available. Im only on crutches. I had o find another room and taxi there. Afterpa u dodnt work. It never presented at check out. I am confused how to use afterpay

Great stay friendly staff in the heart of the city

front staff not well trained in customer service paid security deposit n after 6 weeks still no refund, when we call either we r told the system is down every day or never connect to actual humans to help us

There are lots of shops, restaurants, etc nearby. It’s in a great location and still on a block quiet enough to get some sleep. Nice quiet place if that’s what looking for.

My remote wasnt working, i called the front desk and the guy said he would come and fix it, he never showed up

The room was clean. No complaints.

Cockroches scroll all over the place, uninterrupted construction throughout the building from8am till evening, receptionist told us at 10pm to leave if we're not happy to stay, there's no shower door handle to shut the door while taking shower, nasty bed sheets pillows, bed covers, this nasty building has been trapped in the 1950s, THIS PLACE HAS TO BE SHUT DOWN NOW

Room was tiny had to move furniture to get the stroller in the room. . No A/C. There was a plug in fan in the closet. $250 deposit that may take up to 30 days to refund after they already charged me for the room. Will never stay here again and highly recommend anyone else to stay away as well

it was aweful

Shops and restaurants near.

I stayed here for a work event. Really convenient location. The rooms are old and cold, but they will give you a space heater.

yes

Great location to Union Square area. Building and interior in major need of upgrade

good

Refused the stay bc I only had a copy of my lic and we stay alot there and travel hours. It was New Year’s Eve too I had my young son w me it was cold .

we weren’t able to check into the hotel at all. the security deposit wasn’t mentioned before i booked until we got there, it was way out of our price range and now they’re going to charge me a fee for not being able to afford their security deposit.

dirty

easy check in and out

The room had a bad odor, including the bed , bathroom . Room had no heater, slept cold all night. Didn’t sleep that night due to weird noise coming from our room all night like it was hunted. We checked out the next morning and found a better hotel

Need to wait more than 10 minutes for hot water to arrive for your shower.

The staff was very helpful when I had a problem with my tv. (It was me, not the tv) I love this area of the City and will definitely be back.

Staff needs to work on attitude. But other than that the area was pretty decent. My biggest complaints would be the 250 dollar deposit which is asking for a lot, also the blankets were very thin and it would be nice to know that you have to pay for parking

Few hot wayers

I had a nice stay. Room was clean and they were very accommodating. Great location and the area is clean. I received my deposit back within 24 hours.

Clean, safe, close to everything.

Everything was wrong the room smelled like mild the staff was rude and unhelpfull and they charged my card multiple times

Clean cozy room but no air conditioning so it got pretty warm an

The guest experience was poor: Showers were unreliable, often running cold or fluctuating wildly. The shower cubicle is tiny (suited for someone barely five feet tall) and unpleasantly designed, looking like a jail cell. Rooms were consistently cold and noisy. Customer service was substandard—a truly "Faulty Towers" level of incompetence.

Nothing for now

It was a great central location. It was very safe. The staff was very helpful. The bed seemed very small for a queen. It felt more like a full size bed.

Very nice staff

The staff was great. There was an issue with our room that was resolved quickly. The only recommendation is that they should not list the beds as queens; they should be listed as doubles or full size.

The night staff were rude. They took a 250 dollar deposit for a room that cost less than that for the 2 nights i stayed. Told me 30 days before i see a refund. Would not let me bring in my scooter (not moped) andi had to go to work every morning so i had to walk. Inconvenient to say the least. No air conditioning stuffy.

Be aware that Hotel Amari does not have air conditioning and there was only one functioning outlet in my room - which was being occupied by the television. Great location, but there's not really a place to park that won't cost you at least 50 bucks a night.

The staff was not very friendly or knowledgeable. I received a full bed instead of a queen bed and when I mentioned it to the front desk they insisted that it was a "queen room". Which made no sense since it was clearly a full. Received an angry cell phone call from front staff when a friend came over for a visit saying they called the room and no answer and threatened to charge an additional $25 for a friend visiting if they didn't leave in 5 minutes. Upon further inspection the room phone was not even connected and there was no way of knowing. No need to be rude. But it was an affordable hotel and reasonably clean. Would pay extra never to stay there again. Would not recommend. Hopefully they return my $250 deposit as they did not seem like a trustworthy hotel.

Convenient location. Attentive staff. Attractive traditional SF hotel.

There is t any exhaust in the bathroom/ shower, just a window. No A/c… upgraded room wasn’t an upgrade. Cracked sink and smells of smoke in a non smoking hotel. This is what I ended up getting on a last minute notice for a work trip… yuk

The property doesn’t have parking and EV charging doesn’t exist. I had to pay $48 for the public parking couple of blocked away. The evening staff was not friendly at all, my friend wanted to visit me for 1 hour, he told us he has to reserve a room or can not even enter the lobby. I was very embarrassed and was trying to pay an extra money to just he enters for 1 hour, the staff was reacting very bad and he asked my friend nit in a polite way to go out. I never ever been treated like this in any property and i was shocked. Not a good experience and I don’t recommend this place to anyone, specially with the false free parking advertising.

shops nearby

Clean and well maintained....

For the price I still don’t think this place is worth it: fridge did not work, remote control greasy and broken, mold in the shower. Sure, they have parking but it’s more expensive than just going to the close by public lots. On checkout, I got my car and double parked outside so I could retrieve my already packed belonging in my room. The front desk lady start going ballistic and telling me I can’t park there and I will get towed. Mind you, they had their own person parking in the load/unload spot for over 15 minutes. When I told her that she said “that’s our spot we can park there.” Ok, so why does the sign say loading/unloading 15min max? I had to tell her to leave me alone and let me get my stuff. I’ve lived in cities for my whole life, I know that you can double park if you are doing something quickly. Then, because she was mad that I wouldn’t listen to her, told me I better give the key back before I checkout or they are going to charge me. Absolute nightmare hotel and staff. Typical of the type of people who run these places (cheapskates who just want to make as much money as possible why doing the minimum in regards to cleanliness and customer experience) Negative 5 stars. Don’t come here, just pay and stay somewhere better.

The young female reception worker was very unfriendly and tainted the whole experience. She was so combative and when I told her I was going to record her audacity, she wrapped up our transaction without uttering another word. The male worker was much better, which is why I gave them 3 stars. It would be all 1s if it was just the female.

The staff tried to charge me for my child who I already paid for and didn’t pay for the parking tickets so we had to pay full price. She kept saying come back tomorrow. It was an old hotel and no ac and room service wasn’t avalaible at night. Lots of homeless around property. This place is horrible. RUN! Don’t book!

Beds and linen are dated, room was stuffy but was better after windows were open. Overall, pretty good for the price.

Staff was super disrespectful because I book through third party

Hotel smells. Splatters on the elevator doors. TV didn’t work. No repair service. Didn’t seem to care. Had to check out early because we were sick. Had a doctors note. No concession from the hotel.

Perfect for the price! Very empress with the room cleaning service.

Good location, clean room with nice furnishings. Excellent value.

They charge a fee of $200 but it’s refundable. Which description does not say. There is no parking. There is a fee for parking . There is street parking . So be careful

The room is tight on space. Our key card was disabled after the first day and it had to be recoded. There’s no restaurant, but a short 5 minute walk to another street there’s a nice place. On the plus side, the staff is nice. We wanted to store luggage until our flight later in the day. That was no issue.

The hotel was very clean and beds were comfortable. Only complaint was there were no AC vents in our room, so it was a little uncomfortable when we’d come back from it being shut up all day. Did have a big window and would cool off using the fan provided, but can’t imagine how hot it would get in there on really warm days.

Friendliest staff. Very nice

Hotel Amari is in a good location and is a great price for downtown San Francisco. Rooms are adequate and bed is reasonable. Parking Garage is right next door. Be aware that they do not serve breakfast, but there are lots of options nearby. The staff was EXCELLENT!

Clean rooms and friendly staff. However, the rooms need a refresh/upate. The decor is very outdated At least put charging strip for phones on nightstand

Room had funky smell, the window to open for fresh air was almost unopenable. Bathroom floor had black stain under linoleum and no vent for bathroom.

Bed was uncomfortable.

Nice older hotel near union square. Nothing fancy here. Rooms are small and minimal amenities, but if you're looking for a decent stay in a great location that allows you to walk to bars, restaurants, shopping etc. It's all there. I would absolutely stay there again and probably will soon!

Room is very small and bed too. Lenin looks dusty.

Also found an old banana under our night stand. Great walking distance from many bars, china and Japan town. Probably would stay again

I would stay here again if I were in San Francisco

I stayed for one night only. The check in and out was quick and easy. The staff is really nice and helpful. They buzz you in and out of the lobby to keep it safe, regardless of what time it is. It’s perfect for shorter stays. Keep in mind it is an older, dated hotel, so the decor and amenities are nothing super fancy but it gets the job done and was priced super well. I would definitely stay here again.

Was ok for a quick stay, older run down decor and furniture but Clean. Mattress was horrible though, sunk in the middle causing you to lean into the center if trying to sleep on either side. Parking is a few door down from the hotel and requires a voucher from the hotel front desk and is valet only.

Great Price , staff was nice ,

The hotel is old but clean. Really needs some new bedding. Location was good for us

My experience at Hotel Amari was incredibly disappointing. Upon arrival, I was informed that I could only have one guest visit me during my entire 7-day stay, and that guest had to be registered at the front desk. This policy was never disclosed prior to paying my deposit, which I found extremely misleading. The front desk staff was consistently rude and unaccommodating, and every time I needed to re-enter the hotel, I had to be buzzed in like a visitor instead of a paying guest. The entire experience felt restrictive and unwelcoming. Because of these undisclosed policies and poor treatment, I refused to stay at the hotel. I had to go back and forth with Expedia, and only after significant effort did Hotel Amari finally agree to refund both my stay and deposit. I insisted on written confirmation on their letterhead, as I didn’t trust them to follow through otherwise. They claimed it would take 28 days to receive my refund. Save yourself the frustration—look elsewhere. This hotel operates with a lack of transparency and respect for its guests.

There is no microwave no water to drink wired smells like stink

It was so lovely, charming and clean. The staff were kind and helpful. Allowed us to store luggage after check out so we could explore before our late flight. Quiet at night.

Clean room … nice staff

Great place for short stay

The room with two double beds was tiny. The rooms are in desperate need of updating. The water temp in the shower was very hard to control. You have to be buzzed in the front door any time you come in. The counter staff are not very friendly.

Was a very nice n pleasant place. Comfortable

You can not bring even one friend to your room. What is that? Lot of stupid rules. I f I new them before I will never stay in this hotel..

The room was spacious, but when I turned on the water in the shower it came out brown for the first minute. The floors have not been redone in what seems like ages. The carpet is old and gross, the sheets were clean but great. The towels were extremely used and bleached and small. There was no hair dryer in the room. The lamps worked but the lighting was poor overall. I called to retrieve my folio after my stay and have yet to receive it a week later.

I had a wonderful stay! It’s a cute, older hotel, but I felt very safe in the neighborhood and it was easy to walk to the convention center and many, many restaurants. You shouldn’t expect anything like a hair dryer or microwave in your room, but it was perfect for me!

Window is dirty, nobody bring any water, the heating is poor, refrigerator doesn’t work

Sweeet

The hotel did not have water for the first 2.5 hours after I arrived

The hotel is very cute and quaint! The staff are friendly and helpful. There’s always a staff member at the desk to monitor unlocking the front door, which made me feel safe but also somewhat “monitored” by the staff.

Very nice staff, cool old hotel in a perfect neighborhood for exploring San Francisco. We will definitely stay here again!

The staff was friendly

The property itself was in good condition and welcoming

Avoid at all costs! This place is horrible. They don't advertise that you can not have guests. They also will not turn on the heat or air. When asked about it they gave me a time that they would turn it on and never did. I had to sleep in my big winter coat. They then refused to give me a refund even though I only stayed one of the four nights I paid for.

Very pleasant experience, I would absolutely stay here again!

The hotel was appropriate for the price. The allegations regarding racism are false. They also checked my id when entering and the staff didn’t know me and I am white. It’s more like crime in SF is going through the roof since they decided not to prosecute theft below 700 USD anymore. Even Trader Joe’s and Ross has like four securities checking you when you enter the SF store. That’s probably also the reason for the high deposit. If you steal, they can just take it back. Cleanliness: OK, no bed bugs or so. Water from the tap was clean. Shower had a short brown flush whenever I used it. Coffee maker was provided, but it did not work. Low price, fair service. Nothing to complain about. Area is also rather safe.

This was perfect for what I wanted - fantastic location, incredible price, decent and clean rooms, felt very safe and overall very happy.

Wonderful stay felt very safe inside the hotel. This is probably the best cleaning service I have seen you can literally smell the detergent and softener of the sheets when you walk in and the smell of cleaning products which made me and my partner feel so safe getting into the bed. The staff was so kind and helpful. There was a convience store right next to the hotel which was convenient for water and other forgotten necessities. Would definitely come back wish more hotels were like this one!

Good

Arrived and was told to wait in the lobby when there were clearly two people behind the counter doing nothing. Told them I was short of time so they checked me in with a lot of clear confusion between staff. Was put on the 6th floor and told the only elevator wasn't working. Climbed the endless stairs to find out the internet was also not working. The shower drain was clogged, the shower would only put out very hot or very cold water, the window from the shower to the cold outside would not close. The mattress was thin, hard and sagging. One of my worst stays at a hotel ever.

They didn't helped with the packing

This is not the first time I have stayed but it will be the last.

Well-kept property, polite and helpful staff, and spacious room. The only real inconvenience was the lack of recharging outlets on one side of the bed. We'd stay here again.

We made another reservation, there was no parking nearby, the area felt very unsafe and we decided to miss the previous reservation. when we arrived at hotel Amari everything was easy and reliable I really recommend this place everything is clean the area is very safe and rooms are really quiet excellent to rest

Staff was rude

The room was very small and the radiator used to heat it did not turn on which made for a fairly cold night.

Sweet quaint, small clean conviniently located

No heating in the rooms. Add $35.00 for early check in (before 3pm). Smell of not fresh in the lobby. Location is all right. It seems they are doing renovations bit by bit. Rooms are ok. No breakfast.

The room was freezing!

Amazing hotel and excellent staff. Thank you so much.

Great staff great hotel

Excellent

The rooms are small but have everything you need for a quick stay.

Nice allegiant but rude service

N/a

This hotel is dirty, no air conditioner and no parking. They say parking is available but when we ask where we can park, they told us there was no parking and we have to pay for our own parking at the cost of almost 60.00 dollars a day. They told us they were out of vouchers and that they were going to have them available the day of our departure. The hotel was disgusting dirty, the three nights we stayed they never changed our bed sheets. They do not have air conditioner and they provide filthy fans. When I told the front desk to provide parking the person working there started to argue with me, I said that the information they provided on Expedia is misleading and that they would definitely get a bad review, the front desk person said that I was threatening them and that they can kick me out of the hotel because I said that! Bed sheets were not washed properly when we arrived, they stink really bad and there was other peoples hair on them. They do not provide hand soap either. The building stinks really bad. Long story short, I rented two rooms as there was two couples and the other room was filthy as well. I do not recommend staying at this hotel unless you don’t mind paying lots of money and staying in a filthy place.

It was a good stay.

Second time staying here. Clean towels, sheets and blanket, mattress and bedspread were in good condition. I wish the toilet was higher though.

Great Budget hotel, good to sleep and shower, best for people using public transportation as well. Can tell its an older building some small things lile shower door closing mechanism broken, but not a problem. Bed was clean, no bugs in hotel.

Suited my purposes but nothing really worth writing home about.

My review everything was great.

This was a nice historic hotel. What I didn't like is that in addition to paying the hotel fees, they ask for a $250 refundable deposit upon check-in. I found this very off-putting. Also to get into the hotel entrance you have to be buzzed in. There was a time when the desk clerk had to leave the desk and many of us were buzzing trying to get in. We even called the hotel front desk, and the phone wasn't answered. They need to change this.

Centrally located within the city with public transportation close by. Room was a bit tight but the bed was super comfortable.

Great place to stay. Very friendly and helpful staff. 24 hour front desk. Clean and cozy rooms with fire escape. No microwave in room, but there is a fridge and the lobby floor has a lounge with an ice machine and a soda vending machine. Lots of fantastic eating options near by and plenty of things to walk to and see and shop. Easy to order food via Doordash or Uber if you want to stay in or easy to get a ride if you want to go somewhere. I would stay there again.

The hotel was a little rough around the edges, but the room was clean, the bed comfortable, and it had a refrigerator. The staff was friendly and helpful and buzzed guests into the lobby which added to security. At night the area is quiet.

Really great spot. Close to everything.

No complaints

The area was super convenient! I have never experienced staff as rude or unaccommodating as I did at Hotel Amari. They charge your CC for a damage deposit but only accept certain American credit cards. While spending over an hour to figure out the situation we saw many other guests deal with the same inconvenience. Don’t assume your Canadian credit card will work here.

If you're just looking for a place to crash it's fine, it's a bit dated. No fan in the bathroom and the shower door kept opening during the shower. Staff was friendly. I thought the mattress would be an issue but woke up with no stiffness

I should come back

Todo es muy bueno en el hotel y el servicio, el unico detalle es el parqueo pero muy bueno caminando todo accesible

Halls are dark. Towels are dirty. Bathrooms are too small.

This place has small rooms. There is no ac. The staff is lovely and it seems to be very safe. About ten to twenty minute drives from major attractions. You only get two big towels per room so ladies you’ll have to ask for more out bring your own.

Very reasonably priced hotel.

The room was okay but out dated. And the service was absolutely terrible . I had booked the room for one guest and when I showed up with my friend they told me she wasn’t allowed to come up. Even with an ID

Didn't like that there wasn't any Coffee or Breakfast..

Arrived to hotel, no one at the counter. Rang 6 times. Our hotel room 210 was dirty! Had trash in the room, ran covered in dust and broken.

This is a small and lovely hotel. I really liked that our room was kept warm by a steam radiator, which, to my surprise, was very quiet while in action. A good mix of new and old. A complementary WiFi access and USB sockets - you may want to bring in your own charger for faster charging though.

Small area. Nice staff.

Good location and cheap. Read reviews prior to stay so expectations were low. No temperature control but I found the room comfortable. If you need a hair dryer you would have to ask at the front desk, I just brought my own. Mini fridge in the room was useful. Only time the door bell to enter the building was annoying was early in the morning when no one was manning the desk or phones, waited until another guest let me back in.

the hotel building is old but it is well maintained, clean and comfortable. That is all i wanted, to have a good night sleep.