Sterling Inn

Good option in Santa Clara

Place was clean and comfortable

I got accident I never make to be there but the motel still charged me

Very clean room and property overall. The area is nice, there’s a Safeway grocery store about a 10-15 minute walk from the property and plenty of restaurants and coffee shops across the street. Lots of parking for guests and overall peaceful. If you get a downstairs room you can hear the people above moving around, so if you’re a light sleeper I suggest getting a 2nd floor room. Fridge and microwave were a nice bonus. Owner is very nice.

Exceptional

Muy cómodo ,tranquilo, Limpio y el personal muy amable los recomiendo y si regresaría

Superb

Easy parking, coffee shop across the street and lots of little restaurants and eateries very close by.

Food spots real close

Early check-in. Good quality mattress. Friendly staff. Nice shower. Location!

Passable

Decent clean place for a short stay in the area.

It was an anazing place stays and rates were so responsible.. the office manager was also very helpful and kind

It had ample parking and the location has food and services across the street. Santa Clara University is also just a few steps away. The room was clean and everything was tidy. It was a hot couple of days and the AC kept me cool. The shower door did not stay close, the floor on that bathroom was not level.

This is the third time staying at Sterling Inn

NICE CLEAN

NICE CLEAN

This is the third time staying at Sterling Inn

Superb

Exceptional

Exceptional

Great location but there was a gap in the entry doorway and I had to put a towel to keep the draft out. The decoy and room was outdated

Exceptional

Great location but there was a gap in the entry doorway and I had to put a towel to keep the draft out. The decoy and room was outdated

Exceptional

Super nice management at check in and check out. The room was really clean and renovated. The shower worked well and was modern looking. The room had a mini fridge and microwave. We knew in advance there was no coffee maker, thus we brought our own mugs and instant coffee. There about 6 eating places across the street, plus a Safeway store, within a 5 min walk. A bus stops right in front of the door. We would definitely recommend this inn.

Exceptional

Ed, the owner, is always there. He is nice, but he did annoy me when he kept bringing up oil leaking out of my car. My car is a 2010 and actually, the oil he complained is just wear and tear from an older car. But, he was on my case every day, which I did not like. He complained that I was messing up his parking lot. He needs to understand there is something called "cost of doing business" and again, my oil leak is "normal" for the age of my car. With that said, the room was nice. The bathroom and shower worked great. Unfortunately, due to being hassled about my "oil problem", I won't stay there again.

Exceptional

All was good o complaints

Location price and free parking. Edward great. All was good o complaints

Great staff, clean rooms. Needs ice machine and a couple vending machines but overall a great place to stay. Highly recommend

Clean room and clean property. Office personnel was courteous and friendly.

Owner was very nice and welcoming. You can tell he likes to take care of his property. The room was clean and Inn is at a good location. There’s several food places across the street and it’s close to downtown! Very quiet. Will definitely be back when in the area!

Very welcoming.

The owner is super nice and you notice a big difference between staying at a corporate owned hotel.The property is lined with lemon and orange trees and beautiful flowers which he takes very well care of. Everything is very clean and I appreciated having a refrigerator and a microwave in the room! Nice also to park right in front of your room.

Ed was fantastic! Loved my stay! Will definitely be coming back. Location was perfect. So many eateries so close to the inn.

Even when I arrived late, no problems finding parking. Room is clean and bed is comfy. Staff was polite. I had a great stay.

I’ve stayed here twice. The person at check in is very nice. It’s as close as you can get to Santa Clara University. A short walk. There’s food options right across the street. Our room was clean.

This is not a luxury 4- start hotel, but i was pleasantly surprised by how nice the room was.

It was great he was super friendly super nice. The room was very clean and very nice. We really thoroughly enjoyed our stay. There’s a nice little breakfast café couple blocks down the street. There’s a coffee shop across the street Safeway grocery store half a mile down the road, super clean area really great and really good price too.

Staff was friendly and room was clean. The bed was uncomfortable. The mattress definitely feels aged. The AC unit had a terrible screech coming from it. I could not sleep all night.

Location, location, location. Near the airport, Santa Clara University, and lots of little cafes for breakfast within walking distance.Ed is very kind, and we greeted his parakeets each day. Amenities are few (no coffee maker, for example), but it was a homey and relaxing stay.

Parking easy, right in front of the room. The staff were Excellent and friendly. Good recommendation for food.

Yes

Parking easy. Walking distance to restaurants. Clean but no extras. A basic room with clean linens

Everything is nearby, groceries, food

I have stayed here a few times. The owner and all the staff are incredibly nice and welcoming. Stay here any chance i can..

Stores and restaurants close by. Room quiet.

Owner was very friendly and welcoming. He made sure we had everything we needed. The room was clean and comfortable. The area was very safe and close to coffee shops and restaurants.

Manager was very friendly, room was spotless. Parking available in front of room. Quiet area by Sanra Clara University, near Safeway supermarket.

Great location & great staff!

Nice clean property.

Could use a kettle or coffee machine.

Excellent property

The Sterling Inn was not what I expected. It was OK, and for the most part clean and safe, which is the most important thing (except for the hair in the sink, but that was no big deal). The front desk clerk was friendly and I got my room right away, but with all the great reviews I suppose I expected better. I would not stay here again. Overall the place reminded me of a cheap motel.... While fairly clean, the bed and pillows were clearly far older than they should be, the towels were old and flimsy and needing to be replaced, the fixtures were loose and broken, the walls were painted over drywall cracks, the AC/Heater unit worked but was old, the sink clogged up, the shower door was loose and in danger of falling off, and the floors were sticky. I gave it 3 stars because, in spite of this review, it wasn't misleading. The pictures are fairly accurate, and everything else in the area was 3-4x the cost. If I could have planned it better or had a bigger budget or a longer stay I would have stayed somewhere else. I surely will next time. It's fine.

Friendly staff, clean room and great location.

Excellent staff, immaculate rooms, excellent property.

From my perspective, this place had a really cute, cozy, and home-like feeling especially being family-owned. The service was so kind and excellent. It was spotless, with lots of space and plenty of parking. Plus, the pricing was great for the quality. Overall, I’d definitely come back here! Go and support! Also! It's close by to a couple of restaurants and drinks!

Staff is amazing close to SCU

Hotel was nice, clean, centrally located, and the manager Ed was a super nice guy!

Clean and affordable for a quick overnight stay

Great stay, love the location. Will definitely stay again.

Unassuming exterior, but spotless interior. Comfortable beds, very convenient to airport and Santa Clara.

The room was immaculate

Room was great! Service was easy. We enjoyed out stay.

Excellent stay

Everything was excellent

Room was nice and clean. The customer service was on point and very friendly and caring

Staff is so friendly and caring

Very friendly.

Plenty of parking. Very friendly staff.

Super clean, super friendly, quiet place to sleep. Beds could be more comfy

It was awesome

When you book an affordable stay, you always worry about sacrificing cleanliness and safety. I am pleased to report that our stay was characterized by friendly service, a spotless room, and a quiet, restful sleep. I would stay here again and again! Owner was so kind and really made us feel at home

everything was amazing

Greeat

Incredible experience! I arrived early and I was able to check in, clean and peaceful room, kind and welcoming staff. If you need to stay close to the airport, this is the place you must choose. I cannot thank them enough for their hospitality

Inadequate shades on windows. Toilet was not secured properly to the floor. No tissues in room.

This is my to go place when I need a room in the Bay Area. The staff is amazing and very helpful, the rooms are really clean and it’s at a great location.

No staff at entry. Room was clean but very low quality.

Rooms are great here for the price and customer care is A+

Will surely visit back.

Thoughtfully updated and very clean. Pleasing and just right. Very good value and kind staff.

Very nice manager

Plenty of parking and friendly front desk staff. The area around the property is very nice and walkable and near a lot of stores. The room was clean and the bed was comfortable. I would return to stay here in the future

Clean, comfortable room & friendly check in experience at a good price.

Bed and pillows

Room was spotless. The staff was so sweet, and accommodating. Very personal service. When our key card stopped working because of a dead battery in the lock, the staff took care of it while we were out. Several hours, the person at the desk had the key card ready for me and address me by name when I came in to grab the replacement.

very thin walls, not very clean

property was very clean and check in was easy and excellent. Friendly and attentive

Very clean,Ed was great at check in,good parking,will stay again

Clean room, nice area, not noisy.

Nnnnn

Clean room

The front desk service was friendly and welcoming. The room was clean and in a great location near Santa Clara University.

and then to be pleasantly surprised at the actual accommodations!

Room was immaculate. Walls are thin and outside noise can be loud. All travelers should be aware that hotel doors open to the street. Staff was great.

last minute stay checked in late nice person who checked me in clean room and bathroom.

Everything was clean and updated.

The room was large, very clean and remodeled. Parking was convenient. The beds were not comfortable. There was no coffee maker or ice available. We spent one night to attend a concert. I would not stay here again.

No frills, but very clean everywhere. Refrigerator and microwave are handy. Bed was firm (which I prefer). A number of good food and coffee places right across the street. Excellent value for the price.

This was a perfect place to stay before an early flight the next morning. Was able to park directly in front of my room. The room was modest but comfortable and very clean. Ed at the front desk was super sweet. Thanks!

Parking was easy. Check-in was easy. The room was clean and in order.

Ok

The room was clean. Area is very safe. Parking lot was ample and clean. Beds and pillows were very comfortable. Ed (front desk) was very nice and accommodating. Price was good. I will definitely be staying here again.

Excellent place to stay.

All around Excelkent!

Clean room, clean facility, SUPER friendly staff, all the niceties that other affordable hotels cut out (shampoo, lotion, iron, refrigerator, microwave). Easy and safe parking. 100% would stay here again.

I got a very good rate which was lower than usual and an accessible bathroom. Bathroom set up was wonderful but there were ants on the floor. Otherwise the room was very clean/nice. Could never get the TV to work. An odd thing was that instead of a mini refrigerator there is a wine cooler -- and this is not Napa Valley. I felt safe and it was quiet. The front desk person told me several times that I was not allowed to have visitors -- which I felt was over the top since I'm in my 70s and use a walker. Just wanted a place to rest my head, not to have a party. They also tried to kick me out at 10am when the checkout time was 11.

Room was spotless. Super comfy pillows and blankets. Front desk was kind and friendly. Parking lot is clean and quiet. Abundance of fruit trees. Overall will stay here again!

Host was very nice and friendly

Very friendly staff and clean room. Perfect stay for my Silicon Valley trip.

The owners of this property were so inviting and welcoming. They obviously put time and effort into their establishment. The tile shower was great. The room is nice and large. It was perfect for the night. We stayed before flying out the next morning.

Really clean room and fast and easy

Wonderful little hotel for the price. Clean and quiet, staff was nice. Pillows are a little hard, but overall very pleasant stay.

Well lit, parking adjacent to rooms.

Updated. Fairly quiet. Nice family owned hotel.

Service is great, rooms are small but updated and clean. Coffee makers in rooms would be nice!

It was a safe area. Owner Ed was so sweet and kind. Room was clean and spacious. Plenty of food options within walking distance. Would definitely stay again if in the area.

Lovely place! The proprietor is kind and welcoming, the rooms are clean and comfortable, and the location can’t be beat—just steps from Santa Clara University. It’s also a great deal for the area, making it perfect for parents visiting their kids.

Superb service

Parking was easy. Staff was very helpful and accommodating.

Clean and nice

Very friendly, professional, clean, will definitely stay again!

Very friendly staff, and the room is likely the nicest motel room I've stayed in. Walking distance to a bus stop, Santa Clara university, and a Safeway for groceries. And many restaurants nearby as well. Very convenient!

Safe, clean, quiet, and centrally located for my needs. The owner was super friendly. I will definitely return here if I have a need to when in the area.

Rooms were clean and modern. Great area and reasonable price

I have stayed here a couple of times now and I really like it. The rooms have been newly redone. They are simple, in the best way, and very clean. The family that owns the motel is friendly and very helpful. The rates are very reasonable and it’s walking distance from Santa Clara University, which makes it the perfect place to stay when I go to visit my son. Highly recommend.

I paid for a room but they never booked it officially . Hotels.com records show that they checked me out @ 12:09 then nine hours later came to my room and kicked me out, at 10 o’clock at night!!!!! He also charged my card for deposit and upon arrival demanded $200 cash or he wasn’t going to check me in. After respectfully leaving, He refused to refund me for the night , and it being so late im now scrambling to find a new room, down $120, and completely dissatisfied. I have video and physical records of everything and will be filing a civil lawsuit on Monday. DO NOT STAY AT THIS MOTEL IS SCAMMING PEOPLE!!!

Definitely, going to go back.

Our room was very clean. Staff were very polite. Sadly, the floor made loud creaky sounds in multiple spots.

Good quick in/ out motel that is close to airport.

Coffee across the street.

Great location and great price

We were pleasantly surprised by this hotel near the San Jose Airport. It was very clean, updated and in a safe area with cool Arts and Crafts homes nearby. Restaurants were easily walkable. Parking was easy and shopping was nearby. It was in a University area. The manager and house keeper were super nice at check in. Thanks for the pleasant surprise!!

Always nice and quiet.

Easy check-in, great service and a good price.

I liked everything.

Shower water low flow, hvac locked at 60F and room warm.

Convenient location with easy access and parking, with great staff and a nice clean room. Would definitely use again!

I felt safe.

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clean and cool stay, would be nice to have a coffee maker in room or in office

Always a great place to stay. The staff is always friendly, and the property is well kept and very clean

Friendly staff members.

It was quiet and the staff was super nice and attentive

Great place for a quick trip

*

Nice, safe, clean excellent staff. Will stay there again in the future.

Very walkable neighborhood with many dining options. Santa Clara University is across the street. Really a good location for campus visit or stay in the area in general.

Terrilbe

Cute, clean room with nice shower and a bathroom mirror with excellent lighting. I can actually see to put on my make up. Staff were friendly and welcoming. Coffee and restaurants right across the street. Great price!

Clean and rooms have updated amenities. Staff is very friendly too.

Cleanest hotel I've ever been to but the best part was the owner and family. Genuinely kind and welcoming, made me feel like i was staying with friends. ❤️🥰

Stayed for two nights and will definitely stay again if we are in the area!

This is a great, clean, hotel at an excellent price point near the airport. I will be back.

Clean and well maintained motel with an excellent staff. Good value. Will stay again.

It was convenient but there were some kind of flying bugs. The floors were sinking and there was 3/4 inch gap at the first door so anything could crawl in.

Cheap, and nice little spot. Had everything needed.

Clean room.

Staying a couple nights for a concert. Great hidden little gem. Very old , but kept clean and family run! The family was sincere and helpful. It was quiet at night and the location was perfect! Historical area in San Jose and Santa Clara!

This property is across the street from Santa Clara University, which allows one to walk to the campus for events like graduation. The rates are less expensive than other surrounding properties. The owner is very nice and accommodating.

I understand family owned running a business is challenging. Nothing I mentioned is unlikely new to the owner. They will probably get to fixing them eventually but it is what it is.

Great spot to visit kids at SCU

Nice clean quiet neigborhood

Front desk was very personable and nice

the bed was a bit hard on the back but it was clean, in a good location and nice people

Nice place close to airport

Very strong odor in the room, as if is time for a fresh coat of paint and new carpet.

Great place, owner always had a smile on his face. Will stay here again if I have the chance.

Very nice check in. Nice location for university.

Small and smelly.

Absolutely wonderful place with a charming owner—I’ve had multiple stays and will always come back here when in San Jose area.

The hotel is right next to the Santa Clara University campus and there are a lot of great restaurants nearby. Safeway is one block away. Though it is at a bigger intersection, you cannot hear any street noise. The owners are great and very welcoming. We had a very pleasant stay and would definitely go back again.

Great

Everything Good ! No coffe ! Man at from desk asked everybpdy why u parked n where u go ! No private roms!

The manager of this hotel is so kind, and professional. Would always stay here for Santa Clara visits!

Amazing stay and the enormous avocado tree on site was quite the tree! Ed and staff are amazing.

Amazing

Ed and staff are great

Ed and his staff are amazing. Only meant to stay one night but ended up staying 4, great stay. Great location.

The facility is clean and neat, better than many more higher rank hotels

Eduardo is the best 👍👍

Overnighter

Great value hotel ! Perfect just to spend the night. Clean and great service. A little out dated but that’s where the value comes in

The property is new.

Staff wasn't nice. Noisy

This place was nice, the room was very clean and comfy bathroom was nice size with amazing shower. TV was nice sizehad so many channelsProperty also very nice and the staff were very friendly and helpful. Would definitely go back again!

I think the place in general and its location are just great. For the price as well compared to other places it's pretty good too well worth it. Although I do suggest that they manage their housekeeping staff better as they were pubic hairs and a used bar of soap left in the tub which everything else seem like it was clean just inside the tub it seems like they did not clean it. Other than that everything else was pretty okay better than what you'd expect for the price and the floors are very squeaky

Great service, lovely people working at Sterling Inn, clean and simple rooms, beautiful landscaping with trees and flowers. Lots of great restaurants and cafes right near by :)

Best place to stay for a simple night visting Santa Clara Univ. It is nice to walk to see my kids and owner is super nice.

Awesome customer service he was very friendly, the property was very clean

Excellent customer service and accessible.

Staff and location is great

Very clean property and friendly stuff. Good value overall.

Average motel

Unsafe

Eddie (front desk) was very nice and efficient. Room was clean and had basic amenities. Very convenient location. Nothing bad to say about this hotel.

Great staff, very clean room, though the beds are not the softest. Great overnight stay for a great price.

My only negative is the sound from the room above. Fortunately, they didn't stay up long because the sounds of people walking around was noisier than I would have liked. However, I would still stay there again if I were in the area.

I have stayed at this location both alone and with my family when traveling for work. The location is safe and the hotel its self is clean and comfortable. The customer service is the reason I continue to return. The owner is kind, considerate and very welcoming.

Nice place. Good location. Plenty of parking. Friendly host at the front desk. Remodeled room, but the floor squeaks. Mini soap and shampoo, we’re ok, but not worth writing about. Quiet even though it’s next to a busy street.

Great place!

Good location

Really great stay here. Super clean and quiet, with great food options nearby.

Great place for a quick visit to kids at Santa Clara Univ.

Great stay

I needed a place to sleep next to the airport and this was perfect!

Great place. Nice staff. Simple motel but perfect for Santa Clara U.

Gentleman at front desk was very nice 5 stars .

I enjoy the price and easy to manage online the room superb cleanliness by Maria she’s very throughly thank you so much Maria-:)

No hassle.

Great coffee shop across the street and walking distance to SCU campus

Good

This was my 2nd stay at the facility. Very close to Airport.

Great place to stay

Great and helpful staff, simple and clean rooms, easy parking, walkable location, and WiFi is better than an average hotel's.

Staff manager and as rude!

It was an owner operated motel. The property was maintained like home, clean and orderly. The hospitality received from the receptionist (owner) made me felt like an old friend. Will go back in my next trip.

Great stay, clean, close to stores. I definitely recommend staying here , I was here for 4 nights drama free.

Clean basic, no frills room. Fine for the evening.

We couldn’t sleep well. It was really hard.

Person at front desk was really nice.

our second stay and more than adequate for our need. Short stay before flying out of SJC. Great price and only minutes from the airport.

The owner of the property is nice, very kind, friendly, and personable. He is great with kids. A year ago, he gave a bag of M&Ms to my 4 year old nephew for free. When I come to San Jose, this is my go to spot because of the owner.