Hampton Inn Seattle-Airport

Pretty good breakfast Free and great parking Staff was nice, but during check-in she had a long line. She kept giving the family that was checking in recommendations, which is great but not when you have 4 other people checking in. Other than that, everything was GREAT!

Friendly staff, clean room easy parking

Shelley at the front desk was amazing!! She went above and beyond for us. As for amenities, the limited selection of vending items was the reason for that rating. We arrived later and did not want a full meal and minimal items to choose from. Also the breakfast was a great hot breakfast. Just a suggestion to maybe have omelets with and without cheese for dietary restrictions with dairy items.

Clean hotel; friendly staff; easy access / 5 minute walk to train. Shuttle to and from airport.

Great check in, breakfast ok

helpful staff

The room was clean and the staff was very helpful with our plans.

The stay was pleasant and the place was more than adequate for our needs.

Loved it all

It was very clean and affordable. Close to the airport. Staff was very friendly, but most amenities weren’t available for us and the outside was very run down and the area was not the safest. Just don’t wander in unknown areas at night I guess and you’re probably fine.

Only downfall was that there was no hot water for the two days I stayed and issues with getting any compensation for thid

I would not recommend this property to light sleepers. I was on the 3rd floor and I could hear the airport shuttle back up until it stopped running. Additionally, you can hear the airport and the first responders very well from the room. It's a great option if you missed a flight or have an early one.

Room was spotless and comfortable, breakfast was well prepared and a great selection. Staff were all very helpful

Great room. Close to airport

Clean room, breakfast was ok

The hotel was very clean and cozy.

NA. Everything was great!

Everything

My cousin and I stayed at Hampton Inn after a cruise to Alaska staff was great and very accommodating to our needs great price great location shuttle driver was awesome definitely will return

The room was comfortable. Our problem was wirh the shuttle service. We waited over an hour for puck up and called 3 times. We were always told he was dispatched.

Convenient and nice costumer service and shuttle

We’d stay again

Great breakfast with diversity, staff was very kind and the room was clean.

Breakfast was good

Staff was very kind and patient. Special kudos to the night time shuttle driver and desk clerk. Their hustle and professionalism was remarkable.

Very nice and helpful staff！room is clean, breakfast is fresh, we had a good stay!

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It was a great place to stay.

The howl is very worn. Old carpet etc. Front desk staff could not understand English and just got rude as I tried to communicate with them.

Was not impressed! First and last time at Hampton Inn. Bare bones for what you pay for☹️

Shuttle is so small and slow. Washroom door is facing bed

Breakfast was hot and fresh, room was clean, parking was easy.

Staff was friendly, place was clean and airport shuttle was prompt. Be aware that where shuttles are required to drop you at SeaTac is a LONG walk to where you need to go; arrive early.

Hotel is clean, new renovation. Staff is attentive and polite.

The staff and the rooms. Front desk staff was rude when reporting broken refridgerator and broken tea. They acted as if responding to our concerns was an inconvienace. Stayed here twice a week apart and will never stay there again!

The clerk was so rude if the room was prepaid I would have left. Breakfast was lackluster at best. Room was clean.

No

Under construction ask first before you go, man at front desk was rude to my grandson

The offer of a Shuttle to dining was great! convenient and friendly. Have them take you to Sharps, we enjoyed dining there so much. Very reasonable pricing and tasty. Also great shuttle to airport. Very helpful main desk.

Our only negative experience is that the hotel is under construction, the entire first floor, which required us to have to go outside just to get from the elevators to the breakfast area...or just to grab a cup of coffee. Honestly, if we'd known about the construction, I probably would have stayed at another hotel. But, the breakfast was really great and the staff was friendly and helpful!

Acceptable stay for a night at the airport before an early flight.

Under major construction. Entire lobby was ripped apart. Breakfast was good very little seating and everything dusty due to construction. Should have a warning..

The lobby was under construction and it was a little unclear how to get around.

The property is under renovation and our room was very nice. It also made for difficult parking but the hotel offered to shuttle us to a hotel for dinner so we wouldn’t have to move our car.

The area was under renovation so my rating was a little lower.

The room was clean and the bathroom was recently updated. Carpet in the room and hallway made the place feel older and a bit out of date. The shuttle to and from the airport were timely and efficient. Our stay was just a few hours so didn’t have breakfast or use the exercise room.

Property was being renovated, so a proper review is difficult.

It was a good place to stay

Did not eat breakfest there, shuttle to airport was spot on. Heat/aAC in unit did not work. The place was a bit run down but serve the purpose for a shower and nap on a 12 hr layover.

the room smelled bad. the TV did not work and we were only offered to switch room after arriving at 8:30 so….no. we will never stay there again

The reception desk staff were so friendly and helpful! We knew our flight could potentially be canceled and the staff person made a tentative reservation for us for the next day incase our flight was canceled! We are SO glad they did that for us because our flight was canceled! We were even able to check in early! Awesome staff, very accommodating! It was also great that provided shuttle service to some of the restaurants in the area! Nice surprise!

The room was clean, the property very nice. Airport shuttle was quick. Good place to stay if you have an early flight.

Did not use gym. Did not use shuttle. Room was clean. Staff not really inviting. Just an OK rating.

The roads were on the other side, but everything else worked out well. Staff was excellent and answered any and all questions. The shuttle surface was terrific and always on time.

Breakfast was excellent. Waiting at The 13 Coins. That said, thanks for that transportation.

S of iron sticking out of the side of the bed 10imchez long This Hampton Inn is below Hilton standards

Clean, friendly staff, quick check-in and out.

Everything is excellent!

Room was very noisy but clean. Supposed to have a snack/deli, but under construction. Mattress slid to one side of the bed during the night.

Will book again. The room was so clean and smelled amazing.

The waffles were great as were the bacon and cheese omelette. The juice, toast bagels and fruit were great too! The bed was comfy! The shuttle service was handy! The coffee was late coming. Although when she put it out it was drinkable.

Yes

Spotless and breakfast good

Easy check in

The hotel is dated but clean and nice staff

I really enjoyed the stay!

Perfect for our one night stay near the airport

Clean, comfy, quiet & convenient, breakfast was nice. Staff wasn’t so happy-friendly. No employee stood out

Clean, comfy, quiet & convenient, breakfast was nice. Staff was friendlier during this stay.

It was central to many food and shopping areas

bad smell in room

Clean, attentive staff, close to airport and ,had a shuttle bus.

It was impressive

Stayed on second floor, was told third floor closed for renovations. Our room definitely needed renovating. Shower doors would not stay closed and kept sliding open while trying to shower. Ceiling in bathroom had damage from previous leaks.

Nice staff and rooms

Great stay, room was immaculate, staff was professional & friendly!

Very nice

The room was nice. Good amenities. Wonderful staff!

The room was clean. Due to Storm Fern, my original flight was cancelled so I had to rebook. My new flight required my leaving at 5 a.m. instead of 11 a.m. At 5 a.m. there were NO LUGGAGE CARTS in the lobby. I had to carry my four bags from the room to the Shuttle. It would seem that the staff would do a better job of keeping track of the carts. They did not offer to help my carry my luggage.

Good staff, shuttle was convenient. Price was great.

The bed was bad - lumpy, could feel the spring and sagged in the middle. That is my only complaint about the hotel.

Staff was great. Room was nice. Bed and pillows were clean and comfortable. The free breakfast was good and topped off my stay and the price was really good too.

...

The room was clean and neat upon arrival.

Good and hearty.

I didn’t have breakfast here. The room was extremely cold even when we turned off the AC. There’s no heat in the room.

The staff was great. However, the tile floor has several cracks in it, the bed was lumpy, and the airport could be heard constantly.

New bedding

Staff was very accommodating to our needs. They allowed us to leave our luggage before check in time so that we could leave and lug our luggage with us. We were allowed to check in when our room was ready. A bus was their to take us from and to the airport.

For the price was extremely disappointing. Beds were hard, no ice in ice machines. Front desk staff were not very helpful.

Great stay. Only improvement I could suggest is having better communications about shuttle to facility. I tried texting option, only to read that my response was coming via email(automated). Never came. Several Hampton’s, SeaTac, so better communication would be very helpful. We waited over half hour for shuttle. Luckily, driver was very helpful and she was very professional

Spotless and convenient shuttle to the airport.

Friendly staff, clean room & good breakfast.

I arrived late at night and left early in the morning. The room was cold, no amount of turning up the heat worked. The heater seems to be set to a low duty cycle after a certain time, so no way to heat up the cold room if you enter late at night.

The room was quiet and comfortable but the bathroom faucet and toilet paper holder were broken. Shuttle was prompt and polite.

Really nice staff :)

Below average property

Mattresses were okay but not the best.

I requested a transportation from the airport but it never came. In addition, I wanted a room with bathtub but the receptionist said that my room does not have a bathtub because it is “accessible bathtub room”. Such a confusion. The receptionist is super unfriendly.

Room was clean, staff ver helpful

The room was spotless clean and comfortable

Wonderful breakfast

Room was spotless, I checked in very late and the staff was friendly and cheerful

However, they didn't have any hot water and for me that wasn't a big deal, but for others it might have been.

Quiet, clean, good shuttle

The breakfast was one of the best I’ve had starting at a hotel. The staff was friendly and helpful.

Very Clean room and comfortable . Front desk reception kind, happy and very personable. Set up early morning shuttle that was on time. I will b

The air conditioning unit squeaked so loud we had to turn it off then the room got too hot to sleep plus you could hear all the noose from the city. So did not sleep well.

Having breakfast and airport shuttle was good

Great service!

Room was showing its age, but it was clean. Bed was not comfortable. Shuttle service was bad, wouldnt even pick me up at the international gate, had to walk with injured ankle and wait in the cold for 20 min. Breakfast was awful, waffle maker was broken, selection was minimal. Overall most of the employees were unfriendly, except one little lady working the morning desk, who greeted me with a warm smile.

Coffee maker didn’t work, thermostat was not great did not keep temp

Had to depart before breakfast

I love the convenience of the Radisson next to the airport. I have stayed here before and was very impressed with the upkeep and cleanliness of my room. This time, however, I was very disappointed. When I went to get into the shower the drain was plugged so there was an ample amount of pubic hair floating in the water. Before leaving the hotel I told the employee at the desk about it.

Shuttle to airport

We stayed at the Hampton Inn Seattle-Airport on Dec 16. We got in late and left early for an early flight. We were disappointed to wake up to cold showers as we had a long travel day ahead We called the front desk and were informed that the hot water tank was broken. We were told by the front desk to contact the manager as they were not in at 4 am. We would like a partial refund for the room or a credit for a future stay. Thank you.

Breakfast was ok. The waffle machine was broken, eggs were aweful. The shuttle was difficult to negotiate for my elderly father.

Nice staff. Clean room.

The look of the room was great. Very close to the hilton. Going into the bathroom thedmre waa black hair all over the walls. Above the door. Above the toilet. On the clean towels. There was greasy hand prints and smudges all over the main door. There was splatters of stuff on the walls in the bathroom and by the desk. I didnt notice when i went in. I noticed things as i did things in the hotel room. Pillows were good, bed was okay.

Desk clerk efficient and helpful.

All is well with the exception of No Hot Water. Plumbing problem. We will get by. Comfy room and pleasant staff.

Quality service staff was very accommodating.

Everything was very clean and the room was pretty spacious! The staff was kind when checking in and I had no issues at all !

Great stay

Great that they have an airport shuttle even at 3:30 am. Front desk staff was great! Very “traveler “ friendly!

I appreciate the kind gesture and service to customers and thank you for your service to me and my family 🙏

Everything was on point. Actually this was our second stay here in two weeks so that should tell you how much we enjoyed it.

Excellent staff at check-in.

Solid breakfast and good staff

Clean room and great service

The receptionist was friendly and helpful. She solved my wifi problem.

Front desk staff was very courteous and helpful.

Nice overall

I was a little disappointed with the fact the room didn't have a iron and ironing board. The room didn't have a closet and hangers. Everything else was good.

Nice room! Shuttle quick and convenient

Clean rooms but the elevator was super far away and I had the top floor and then my room was all the way at the end. You also need to book your shuttle time.

Need to improve the drinking, like juices.

Clean room and freindly staff. Missed comp breakfast. Convenient shuttle to airport and nearby eateries. Only complaint was TV remote. Guide button and several others didn't work.

Very clean. Front desk staff was amazing.

Very convenient place to stay prior to next day flight

Bathroom fan out off order Bed was noise

Staff was good, but room was not. 1st room we were assigned had a pungent smell (a cross between dog shampoo & musty basement) & the thermostat/AC/Heater was dead. Front desk sent maintenance man who tried to fix but needed more time so he kindly went back to front desk for new key to another room & had that heat on for us as I entered. Unfortunately that heat did not last and it blew out COLD air the rest of the night, off & on (mostly ON), but we were so exhausted after a week of travel & already in pajamas that we didn’t want to call the lobby again & have to put clothes on for maintenance guy to return or pack up again to move rooms again so we just slept in sweatshirts & stayed under the blanket. Attempting a couple times throughout the night to get up & try to turn thermostat to Off again. The switch to a digital dial where you can’t control the Fan & heat independently was a horrible option for guests! Quality of the building overall showed its age & drastically different from the Hampton Inn & SUITES we stayed at in the vicinity a few days prior. We’ll return to the suites location in the future, but never again would we stay at this location or any of the Inns. It was a miserable night. BUT it was very clean! Kudos to the housekeeping staff & sweet maintenance guy!! And Rafa at the front desk really helped us locate the shuttle service pick-up location from the airport & sent maintenance quickly when we called & he texted a follow up before that 2nd heater went cold.

ONLY had coffee.

Breakfast was above average, staff was very good. Room was a bit noisy with its closeness to the airport. Shuttle every 1/2 hour. Beds pretty comfee bathroom setup a bit odd with sliding door.

The room was spotless the staff was great. My only suggestion is that there is some kind of instruction explaining where the heat control is. The control in room 318 is hidden behing a lamp and a tv and until i found it i thoght i was going to freeze. And why cant Rocket transportation pick up customers there. Id hate to go back to the red roof inn.

Couldn’t get WiFi to work on my tablet.

Yes. Ice machine and one elevator still out of order after two weeks

The room was very clean and organized. The staff was awesome and helpful. The shuttle bus drivers were amazing also.

2nd floor ice machine didn’t work. Keycard required for ice machine room really? One elevator broken. Internet very spotty. Charging to park in the parking lot, really?

Nice but the building was so full of air freshner it gave us a headache. Too strong over powering

We didn’t park due to the fees to park, but the shuttle and driver were super!

Great hotel, fantastic location, everything was wonderful!

Clean room

Clean room an very nice staff

Other than that, it was a nice stay and appreciate being able to leave car at hotel until our return.

Clean quiet room. Staff was wonderful!

The hotel was actually very quiet being so close to the airport. However, there was a strong overpowering “fabreeze” type smell in our room that was terrible and caused my husband to have an intense reaction of sneezing and sinus issues all night.

Staff friendly

The front desk Elsa was very accommodating and helpful and check-in was smoothly handled by her. Thank you!

Did not have hot water in the shower

Very good

the room was ok but the AC didn’t work. maintenance had to come twice. i asked to just change rooms because I had an early flight and want to just go to sleep. ice machine on floor didn’t work. my floor didn’t work

I told the lady driver that I was going to departure #3 but she stop on #1, has no consideration even I am a senior using a walker, BAD SERVICE.

Good!

The room was clean and smell delicious, it was quiet and the staff super friendly. I enjoy breakfast and mostly the waffle station, great coffee.

Lilah was super helpful and welcoming when I arrive

We didn't eat breakfast because we left before 6am. We drove so didn't use the shuttle.

J’avais fait une reservation on ma taxer $50 for garenti et jusqu’à present jai pas reçu mon argent

Clean but does need a new update

Great staff , great location- coffee station in lobby- nice feature when you’re checking in!

Stunk and trashy

Building is musty

Good

Didn’t have breakfast, I left early, easy to rerun car rental, definitely be back.

I expected more from a Hilton partner.

Okay place. I didn’t like that. I arrived after dark and I was locked outside while there were two men fighting. I don’t think I’d stay here again.

Clean room, nice staff

A bit loud being near the airport. Also, this is not as close to the car rental return. Overall though very nice staff, clean, convienient.

Room was sufficient for what was needed. Short stay before an plane ride!

Great quick trip and overnight

The airport shuttle was an excellent service.

disappointed in room. No closet to hang clothes. Bathroom had a sliding door in the bedroom. Below standards for a Hampton Inn.

Great customer service & clean room. Needed a room before a morning flight and we got in late from Port Angeles

Yes

Clean room, amazing staff, great amenities, I had a great stay! Will definitely come back :-)

The Breakfast was a better selection and quality then expected. The airport shuttlr leaves every 1/2 hour and is easy to catch yo and from the airport. Good dinning options near the hotel.

Easy access to airport

Appreciated the airport shuttle.

Leaving too early for breakfast. Hall from front desk to elevator way too dingy. Poor design to lead us past 20 rooms to get to elevator. No windows, low ceilings, no privacy for folks who are "lucky enough" to get those rooms.

Great stay!

Room was in good condition but the walls were very thin and young child was banging door that connected our rooms.

Airport shuttle was a great amenity.

Wonderful

Clean room

The hotel is close to the airport. Quiet and close to many dining options. Shuttle to the airport is timely and leaves every 1/2 hour.

Close to airport and convenient shuttle. Room was very clean and comfortable. Decent breakfast options.

Everything was amazing

Great location. Great staff Nothing

We just stayed overnight to catch a flight back home next morning. Everything was great. Clean, friendly staff and free breakfast!

Windows need upgrading to double glazing to block out noise. Room was noisy. Room could have had a safe. Nice size room, clean room and comfortable bed

Great location, free airport service

Room was clean but exceptionally ridiculously designed. No closet, not a single place to hang anything. Design of bathroom is poor - barn door style doors should never be used on bathrooms. Will look for an alternative on our next trip SeaTac.

Good choice of breakfast items. Room very comfortable

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Clean room

the breakfast was the problem. eggs looked like they had been sitting there. most of the stuff was empty. had to ask server to add food

No issues with stay

Room was clean, but pretty worn. 3 nights. No heat for the third. Parking was convenient but learned at check in cost $15/night.

Convenient overnight stay for travel stopover.

No problems. Was fine.

Helpful friendly staff.

Staff was friendly, flexible and accommodating. I appreciated the 24 hr shuttle service for the airport.

Very clean, staff was great.

It was okay nothing stood out. The staff was good, and that made the difference. Otherwise the property itself needs work.

Very good

Great shuttle

Staff very helpful and pleasant.

Breakfast was standard. Location to airport was nice Did not appreciate staff basically telling me I was a liar when I told her I had pre-paid for the room. She said, "No, you didn't" and charged my card again. I then found the receipt and returned and she said she could not give me anything stating I would be credited and not charged again for my room.

They let us check in super early as out flight arrived in the morning. Scheduled a shuttle for our return to the airport. Good breakfast. Comfy beds and pillows. Clean, quiet. Very nice stay. Super friendly front desk. Great job all around

Not close to city.

Nice place..great rooms..at breakfast no cook showed..was a little late but ok.. front desk person great.

Room comfortable

Great service. Felt very welcomed and

Breakfast food and area very good. Better than most. Waiting 40 minutes at airport for shuttle to arrive.

I wish the pool deck was open.

Friendly staff. Good breakfast buffet.

Easy access, friendly staff

.

Small gym.

All good

Good pick up & drop off to the airport

The room was extremely quiet. The bed was a dream. Even the breakfast was great. We were pleasantly surprised by everything at this place.

Close to airport $15 to park, looks like i have been double charged for room, ni complimentary bag breakfast since we left early

The hotel was pretty clean. We stayed here for the shuttle service to and from the airport. This service is a bit cumbersome. I called and was told to go to the pick up spot. I went there, but had to wait almost 45 minutes. It’s an eight minute drive to the hotel. When I called back to doublecheck to make sure someone’s coming, no one would answer the phone.

Very Clean Dont stay on the side facing the airport. Impossible to sleep with the jet engine thrust noise. 0 sleep

The shuttle driver provided excellent service

Very nice staff

Great location, amenities and restaurants nearby

won't stay again

Beds were cheap and uncomfortable, as were the sheets and towels, have to pay to park. 2nd worst beds of any Hampton inn I’ve ever stayed at over the past 20 years.

I wish they would have cleaned our room better. We stayed 4 days only came in once to change out towels. Not enough washcloths. Otherwise things were nice

Front staff was very friendly and helpful.

Not particularly well maintained. Carpets in hall were were badly worn and looked dirty. The bed was uncomfortable.

The room did not appear to have a closet or wastepaper basket. It wasn't until the next morning when I drew the curtains that we discovered a rack with hangers and a wastebasket hidden behind the curtains. Room was small and not well appointed. Worst Hampton Inn we've stayed at, although we agree that Hampton Inn are no longer of the quality they used to be. Won't stay at one again.

Check-in was easy and there were really nice snack/food options in the lobby. Housekeeping was friendly and did a great job. Tipping was available for them via QR code, which was nice. View from 14th floor was really pretty. Room was very comfortable and towels were available if needed. Really lovely stay--would definitely recommend.

Not so good. Called twice for shuttle. Waited 40 minutes. Front counter lady was not very friendly and room carpet was stained and room was small—not the suite I remembered from last time. And it was pricey for what we got.

Convenient and practical- enjoyed the gym & breakfast! Slept well!! ❤️

Grear

Close to airport

Staff wasn’t really friendly

Easy & efficient shuttle to airport, running every 30 minutes.

C

Great place to stay! Downtown was just too expensive so this worked out great! The free shuttle picked us up at the airport and also had a list of places they’d take us to such as the light rail and local restaurants. We took the light rail to downtown for a concert. I’d definitely stay here again. The variety of breakfast items was the best I’ve ever seen.

One thing I could not turn off air condition. It was very good weather and the temperature was middle 70 degree. I felt so cold so i had to wear the jacket in the room. Also shower curtain was short so the water was overflowed. Other than that I was very comfortable.

The hotel was very comfortable and convenient. The airport shuttle was great.

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Breakfast service was great. Front desk staff very friendly. Love the updates. Less closet space but I prefer bigger bathroom.

Beds and pillows aren't as comfortable as is like but still a good place to stay.

Great place.

Great overall.

I like how friendly the staff is. But the room is not ready for 3 people. We have to request for an extra bed. But overall, it was stull great.

Staff was very friendly the location was great, modern and very comfortable rooms and they had an excellent breakfast

When I booked it with Expedia and my flight was delayed for six hours and then canceled. I called to make sure my card wasn’t charged. They actually hung up on me and I had to call your hotel.

The quality was very low for the price! Old building with minimal renovation. Small rooms. We had to wait for almost 1 hour for the shuttle after calling 2 times! Definitely needs an improvement!

Hotel stay prior to cruise departure. Hotel quality was fair. A little run down.

I was just there for 6 hours and loved the shuttle to airport

Shuttle lady was wonderful, and took us to a restaurant as well as the train station and recommended places to see

Nice place, but never been in a hotel room with no closet or place to hang clothes.

Property is beautifully landscaped but it's an airport hotel so it's loud and the community is sketchy. The air conditioner was very loud.

If you don’t mind poor conditions this is your place! Worst Hampton Inn ever.

Not a great area for locating a restaurant.

Very convenient stay for a late night flight from the airport! Free shuttle from the airport baggage claim to the hotel as well, which was a plus. Free breakfast was small but nice to have something quick in the morning.

The only issue we had was not having the shuttle running in the middle of the night (from the airport). We took a short taxi to the hotel.

It’s an old hotel. Pictures make the hotel look newer.

Pleased with everything!

Clean, convenient

Within walking distance of airport and the restaurant.

We arrived very late and the young lady at the front desk was very kind and accommodating

Electrical sockets were inconveniently placed and the one in the bathroom did not work at all. Will never be staying here again.

The elevator was broken so the staff changed my room to the first floor.

Polite and courteous

The property was a bit run-down but the room had been re-done and was very nice. Breakfast was OK but it would have been to have some fresh berries and gluten-free bread and dairy-free milk. Also the elevator opened and closed 4 times on the 2nd floor every time we rode up which was frustrating and time-consuming.

The facilities were clean and well maintained, they offered a wonderful breakfast with friendly staff.

The hotel is close to the airport and offers a shuttle to the airport. Despite being close to the airport it was quiet. The hotel staff was helpful and friendly.

It was nice room they even agreed to hold onto my pocket knife as I couldn’t take on the plane

We should have been forewarned that the elevator was not working. The staff told me it had not been operational for quite sometime. We are 70 years old and had 8 bags, 5 of them very heavy and had to take them to the room, being we had no car. The staff did help us or it would have been much worse. Someone should have called us or flagged the website prior to the reservation.

Elevators were in horrible condition. Didn't function well at all.

Elevator was broken, room had minor issues but no maintenance staff available to fix.

The elevator was broken. They wanted put us on the 4th floor. .We are in our 70's.No way So we waited til 1 P.M. and they finally gave us a room on the second floor . but we still had to walk up with our luggage. We stayed for 2 days before our cruise. Came back from our cruise and the elevator still wasn't fixed .They put us on the first floor. We stayed for one night. Never ever again.

Front desk staff was a bit lackluster (Ho Hum) Room was clean Breakfast was good Shuttle was on time

Comfortable hotel near airport. Free coffee and breakfast.vonvenient to Sea Tac.

Horrible!!

The elevator was not working so we had to carry our luggage to the floor we were given. The staff helped with o e of the bags which was nice but it was very inconvenient. When we checked in their card system was down so they had to manually open the gate for us to park and then had to take us to our room to open the door with a master key. They did come later in the evening to provide a key when the system was working again. While staff was nice it seemed like the systems and hotel overall were old and run down.

Front desk staff was very nice and helpful

Elevator did not work...at all. Staff very helpful.

Prospect Wheelchair Service: almost missed my flight. New employee Marcara (could be mispelled) from Phillipines wouldn't listen to me tek her to let me lap carry my bag, she forced it and broke my fan, dropped other property. Suffered heart palpitations rushing to boarding gate, while walking along side wheelchair service person pushing my chair w/carryon luggage in it. The wait was over an hour. Horrible.

Nice

Clean room elevator out of order comped parking to compensate

Property is old and it shows its age. It was just ok would not stay again.

Was offered a room on 3rd or 4th floor. Then was told that the elevator was not working. Had to wait for housekeeping to finish cleaning a room on 2nd floor. They were polite to us and even offered to help us with luggage and bottled water.

Loved the transportation availability to restaurants in the area. Friendly staff, easy chexk in. Nice stay!

Staff are amazing and room very roomy

The hotel was very accommodating by allowing us to check in early the morning after we debarked from our cruise. The only down side was that it was on the 4th floor and the elevator was out of service. Aside from that, the room was spacious, clean and comfortable!

Ok hotel with very small beds.

Everything was awesome at check in! We arrived early and the front desk agent was able to get my friends and I rooms across from each other! The only downside was the elevator wasn’t working so we had to take our luggage up to the 3rd floor. If that’s the only problem I can deal with that. Thanks for everything great property great staff

I like to stay at this hotel because it is convenient to get to the airport and a walkable distance to get to the light rail in case I want to go into Seattle

Good stay for tired travelerd

The elevator was broken and the ceiling in our room had obvious water damage

didn’t like that we had to be out by 11 o’clock. I’m glad I asked because we would’ve probably been in there past 11 and even tell us there’s something we need to know.

Na

The location is perfect for one night and back to the airport the next morning. Not a lot of close restaurants near the hotel.

This was the last day of our long trip - we just needed a night close to the airport for an early morning flight. The staff was great. They even gave us coupons for the place we wanted to have dinner - the shuttle is awesome. They do charge for parking $15 - we had a rental car.

Desk agent advised it was $15 to park. There were parking spaces outside marked Guest Parking” so another in our group went in and asked the other desk agent and he said the guest parking was free. Obviously glad we did not get sucked in for the $15 charge.

Staff was kind and the airport shuttle was great. My TV was broken for my entire stay. The cable was frayed and the maintenence person's "fix" was to plug it into the tv and not also into the wall. (Because it was broken.) Staff offered to move my room, but it was midnight when I got back and I was tired so I declined. The room around the TV area was dirty and dusty. The rest of the room was fine. Breakfast was tiny and consistently ran out of the main items. Overall the stay was good. Just some minor issues.

It's a old building and smells old

Clean.Quiet. Comfortable bed

Our stay was great! The front staff was friendly and comfortable to have a communication. Room was clean and towels were fluffy.

Always pleasant

This is an older, well-kept hotel located close to the airport. It offers short-term parking when you fly away. A fair breakfast is included. I really can't criticize the hotel, except I don't like the smell of whatever they use in cleaning. I want a more up-scale hotel, so I doubt I will stay there again. It is suitable for the right budget category you are looking for. Very clean and shuttle to the airport

Bed was old and uncomfortable. Shower was small.

Loved having the shuttle to and from airport. Breakfast was great. Staff was friendly.

Parking was a problem