La Quinta Inn & Suites by Wyndham Sevierville / Kodak

Exceptional

Good

Exceptional

Location The loud ac unit

We were only able to stay one night. We were refused a refund. We gave a three day notice that we could not stay the second night. A refund for the second night.

Beds very comfortable Breakfast awful waffle makers broken

Exceptional

N/A I am not someone who leaves reviews. In fact, this is the first negative review I have ever written. However, my experience at La Quinta in Sevierville was so unbelievably bad that I feel obligated to warn others before they make the same mistake my girlfriend and I did. The first red flag appeared before we even walked inside. The parking lot was practically empty, which immediately made me uneasy. Unfortunately, things only got worse from there. When we entered the hotel, we saw only one employee during our entire stay—a very young woman working alone. We checked in, paid for our room, and headed upstairs expecting a standard hotel experience. What we found instead was something straight out of a nightmare. The room was filthy. The bed sheets didn’t even properly cover the mattress, exposing large stains on the corners. There were hairs left behind from previous guests, making it obvious the room had not been thoroughly cleaned. Even worse, we found clothing that did not belong to us—including socks and underwear left behind by previous occupants. At that point, any confidence we had in the cleanliness of the room was completely gone. Because I knew nobody would believe conditions were actually this bad, I immediately took photos of everything. The stains, the exposed mattress, the hair, and the clothing left behind by previous guests are all documented in the pictures attached to this review. We were so disgusted that we immediately left the room and went back downstairs. We politely requested a refund and were informed that because we had booked through Booking.com, the hotel could not process one directly. While disappointed, I understood that policy and decided to pursue the matter through the booking platform. Unfortunately, that was not the end of the nightmare. Several days later, after my trip had ended, I contacted Booking.com to request a refund.

Room was clean. Bed was good. Both pools were swimmable staff was nice. Location was great especially for a one night stop over. Would definitely stay again.

Bad

Decent sized rooms and had indoor pool Our room wasn’t clean to my expectations. My 1 year old almost touched a used condom that was on the ground in our room. There were spills still on the kitchenette floor in the hospitality suite. Felt like I couldn’t let my toddler walk around anymore after seeing the room. Good thing it was just two nights I had to push through

The breakfast was very good. The location was great. There were ants in the room. The beds were uncomfortable and noisy.

Pleasant

Mattress was dipped on one side and uncomfortable. Room was spacious, but bathroom was small. Wi-Fi was out the first day we were there, finally available the next day. Hot breakfast food was cold, luckily there was a microwave. There was no yogurt, so I asked the lady at the front desk and she said they were out and would have to order more. About 30 minutes later I walked by and there was yogurt in the fridge.

Pleasant

The breakfast was average all though the last day horrible, different person doing and she was putting new coffee with the old coffee. That's the one thing you can't mess with.

Exceptional

There is no "spa" or hot tub as claimed in the advertisement. Same breakfast every day... literally we got yesterdays old dry stale biscuits. Staff was not well informed and had to call someone to get answers to even simple questions like "where is the spa?" "Where is the laundry room?" Cleaning windows would help this place a lot. The breakfast area was well kept and clean. It's worn but fairly clean. I've seen worse for the price. The most important was it was close to hwy 40 so it was convenient for all we needed to do without having to go through the traffic in Sevierville, Pigeon Forge and Gatlinburg.

Morning staff was not available. We caught a glimpse of one staff worker, but she didn't reappear. (This was 6 a.m.)

Nothing Sewage backup and overflow onto floor. Room smelled awful. We were unable to stay and left without any usage of the hotelwirst

Nothing Sewage backup and overflow onto floor. Room smelled awful. We were unable to stay and left without any usage of the hotelwirst

Friendly staff. Always available if needed. Made quick adjustments when I had a problem with the room. Excellent location out of the chaos of pigeon Forge pet friendly.

Very good

Staff was friendly and loved being back in Tennessee Had a major ant problem in our room , and a lot of leakage in ceiling tiles . Could have been more kept up. Staff did accommodate the situation which was nice .

Had a major ant problem in our room , and a lot of leakage in ceiling tiles . Could have been more kept up. Staff did accommodate the situation which was nice .

Very good

Pool was clean and had jets plus it was warm. It was nice.

Roach crawling in the bathroom as soon as we walked in. The remote was sticky. There was a kids’ sneaker (not ours) under the bathroom vanity. I question the effort being put into actually cleaning the rooms. There were definitely efforts to make the place more updated, but the work looked a little shoddy. Price was decent though

We stayed for a week and it was a nice location with lots of restaurants and attractions nearby.

Did not like the check in staff. She was not friendly or helpful.

Yes

Disappointed things: No Hot tub as posted. The indoor pool is heated and has an area that blows bubbles. Kids are jumping and splashing in the pool which is fine, but it’s hard to relax in the “spa pool”. Wanted a Hot Tub to relax in. Also room was very loud, road noise was present and didn’t slow down at night. Room had black out curtains but was still bright as day. Lots of lights in the parking lot and kept the whole room lit up. Booked the room bc it was pet friendly and had a hot tub. Great with pets but probably won’t be back.

Good

When we were there our whole stay they didn't have hot water . We were told we would get reimbursed for our stay. Well it's 3 weeks since our stay and no reimbursement, and staff at hotel says they are still working on it. I don't believe its coming. This is usually our go to hotel when we come to town, but we will think twice about staying here again. As they don't honor what they say they are going to do.

Parking was fine. Felt safe.

Ideal for an overnight stay close to the Interstate, clean and quiet. Great stay for us.

No hot water for 2 days but they did lower the rate

Clean rooms. Allow’s late check-in’s. Offers breakfast.

Horrible one night stay. When we arrived they had run out of room keys and check in took over an hour. We, along with three other groups, eventually had to be let into our room by staff and were unable to both leave at the same time because we would be locked out. The room and elevators were dirty. Overall very bad experience, I would not recommend staying here. There are plenty of other places in the area at a similar price point.

I had to make arrangements to shower at a gas station during my stay. Restroom was also poorly cleaned. I found hairs in the tub and feces under the toilet seat.

But the staff was so kind and so helpful! Maria was absolutely amazing at the front desk. If they get the water fixed, we will stay there in the future.

They had no hot water. So we never got any showers.The breakfast bar was out of everything no one ever come and refilled stuff. We never seen the person that took care of the breakfast. It was not a good stay. The bedsheets were clean.

This property has gone downhill over the past couple of years. Used to be our go to when we were in town at the convention center but that will change going forward. The overall condition has gone down. There was no hot water our entire weekend and going on for a week as I understand it.

Staff was great, hotel was very pet friendly however there was no hot water the entire stay. Which of course meant no shower unless it was ice cold, we ended up taking a cold sponge bath in the sink and using lots of dry shampoo.

No hot water at all. Staff did not inform us but other guests told us about it when we were hanging out at the pool and said they were told it was fixed... but it was not! My poor 9 year old had to take a cold shower for her dance competition. No staff at the front desk the next morning to discuss options.

Very clean hotel. Accommodating staff- we arrived early and were able to check within 30 mins with a fee but worth it.

The rest room in the lobby needed cleaning we got in on Thursday afternoon and in the men’s room. The seat had poo on it. And was still there on Saturday. Our first room faced the parking lot we had asked to have a room where we could see mountains and was able to catch a glimpse. Although the front desk acted like she did not want to switch.

The staff was great…parking was easy. Room was dated but clean. Underwhelming breakfast with very few choices…chose to eat elsewhere.

Y

The room was very clean. We loved the bathroom mirror so cute!

Clean rooms, breakfast bar, staff was friendly, hot tub/indoor pool. Lots of parking. Would definitely stay there again!

The staff were the two ladies that I saw one when we checked in and one when we checked out, but they could’ve been a little more friendlier the bathrooms oh, they could have redid the tub, but then it was OK. That was my first time being in Sevierville and if I would’ve known other hotels was on the stretch closer to where I was going, I would have booked there

I understand this hotel is pet friendly which is great but having a barking dog in the room across from you that won't stop past 12 AM is ridiculous! And then again in the morning! This should've been dealt with immediately so it didn't interrupt other guests!

Room is outdated bed un comfortable. Tolilet was crooked loose .staff was nice .

Amazing staff

I LOVE this hotel. The hot tub / pool combo is my FAV. It literally helps my back so much. Anytime we pass through i will only stay here! My TikTok, ToriTriesIt, has video reviews!

Very nice accommodating room and staff

The hot tub could've been warmer but it was cool how big it was.

It was a nice place with an interesting indoor hot tub. The room was clean and large. Unfortunately both elevators were dirty, the soda machines were sold out, and the soap and shampoo dispensers on the shower were empty. For the price, those things should have been better attended to. But it was a good experience overall.

The front desk staff were friendly. The level of cleanliness was disappointing. It’s off season, so maybe understaffed but full trash cans in the hall, clumpy residue on the shower shelf.

Breakfast was ok. only thing i didn’t really like was the TV options because we paid 300 to not get any type of streaming service options because it was locked.

Breakfast was average. Elevator and hallways in the elewator area were dirty. Staff was friendly.

super attentive

Yes

Not like the pictures. Old on the inside and poorly kept after.

I highly recommend booking night by night here. If anything happens, they won’t refund the rest of your reservation, at least they refused for me.

Room was good. The staff were nice. The hotel had an odd smell and the elevators needed to be cleaned. There was trash in both of them. Other than that it was good.

Room had mold in the bathroom, ceiling tiles loose and falling off, bed had a lump in it like someone had been sleeping there for years and couldn’t feel box spring underneath. Dirty spots everywhere, shampoo containers broken. Walls so thin, heard someone having intercourse the entire night. Wore my shoes the entire time.

Great stay- staff was very helpful- easy to get to and plenty of parking

Staff is VERY unprofessional, 2 days with NO hot water, and almost got the cops called for very respectfully requesting to be moved to a sister hotel. I have video footage of staff being very rude and acting irate. Never stay in this hotel. We have filed a complaint claim on this specific hotel.

Hotel had no hot water in the whole building.

Amazing location and very clean and cozy feeling! Have been at this hotel several times! Can’t wait to be back for Christmas!

Good

Nice for a quick stay.

Room was spotless staff was great the body wash was empty the 1st day out of the 3 we were there but we did get one from the front desk in all still a great experience

Breakfast needed to be warmer and the eggs were runny. There was feces on the bed linens, and all the staff did was changed the bedsheets. Obviously they had not been changed before I arrived. Try to speak to the manager for three days and he was never there. I would not stay here ever!

The most disgusting place I have ever stayed. Check into our room and sheets are dirty, dog hair all over the furniture and floor, bugs in the corners. It was awful.

The room was fine. It suited me for the one night I stayed there.

The front desk employees were very friendly. The room was clean and inviting. The only problem the bed was a little old.

Clean room. Efficient check in. Easy to get to.

Previous guests left food in the minifridge and the cleaning staff did not catch it. As others have mentioned, the floors are dirty but otherwise it is what you would expect of a $75 per night hotel. The location is fantastic. Down the street from Bass Pro, Russell Stover's and Buccees!

Room was nice, breakfast was good.

The room was clean and comfortable. The only issue we had was the cleaning crew came at 8am on the first morning and we were not ready for them. They never came back for 3 days.

Staff were incredible and very nice. Our room was not so great. There was what looked like black mold on the ceiling to the left of the window. There were two little red stains on our cover. The walls were dirty like leftover food or something from a spill. We usually stay here twice a year for dance competitions but unfortunately this will be our last stay. You could tell there was water damage to the ceiling causing what looked like black mold. We were on the 4th floor so it was the top floor.

Nice room, pretty nice breakfast.

Great location, staff was very helpful with issue we had.

Room was very clean the staff was very nice the only bad problem, the shower head need to be replaced the water sprayed everywhere

Everything!!!

The beds are SO comfortable. We are doing a 15 days cross country roadtrip and these were the most comfy beds we’ve had. The shower water is hot which is a nice surprise. Most hotels only have Luke warm. The water pressure is really good.

Housekeeping came in once just to get dirty towels and bath rags. Didn't clean the room, change sheets or make the bed. Ask for extra bathrags and it seem to be an issue. When we got into the room there was dishes left in the dishwasher from previous people. Breakfast was the samething sausage, eggs, gravy and biscuits. I ask one morning about bagels an was told they was out. The communication needs to IMPROVE with the manager. Some of the staff was friendly and nice and there was a few that was rude and didn't really know how to answer the question or what to do. I would just like for my money back that they double charged me for.

Clean room expect floors. Great helpful staff. Good breakfast.

Xyz

Breakfast wasn't the best. Watery eggs; hard biscuits. Inside spa/pool was cold and dirty. Stayed three nights and took two days to get shampoo and body wash refilled. One lamp did not work and was never fixed after reporting. There was feces on the bedsheets. Management wasn't cooperative in the least bit. Had to contact corporate headquarters and in retaliation for contacting corporate we were charged $100 for alleged smoking in the room. We did not smoke at all in the room or hotel. ALWAYS went outside. Recommend never staying here. Travel a lot and have never been treated like were at this hotel.

I didn't hear anything from the floor above me which is super nice and the beds were so comfortable. We slept great and everyone had a great time! The shower amenities were name brand products and the pool is a medicinal pool that is heated. I will definitely stay her again!

Room was clean. Staff was friendly and helpful. Location was perfect!!

Good breakfast, free WiFi, clean room and wonderful staff and friendly.

Poor desk clerk was alone and very busy taking care of room problems. Took quite awhile to check in.

and helpful,. s ģ

Great price nice place to stay

The pet areas were easy to get to. All the staff were very nice. We really enjoyed our stay. Will be back soon!

The pet areas were very accessible and easy to access. Will stay at the hotel in the near future again! All around an amazing hotel! Look forward to our future stays!

The bed really needs replacing, and it would be good to change up your breakfast meat options- and not the same menu every day.

The drinking water was not tasting good. The floor was slightly sticky. Front desk staff was good. Liked the property and needs some improvement in the Maintainence.

This hotel was perfect top to bottom. Pet friendly, family friendly, affordablr.. just hrest

We stayed for three nights. None came to clean the room.

No healthy options in the breakfast menu, and very limited choices overall. Menu items were not replenished and were not available for breakfast at all, even after a request. The Hotel Room was not cleaned during the stay, and linens were not changed.

Staff were very friendly and helpful. rooms were very clean and nicely decorated.

Room wasn't real clean. Shower head barely worked. Didn't get clean towels the second day. Never got wash cloths. Breakfast wasn't bad.

The room was not very clean the floors were disgusting. The shower was broken and on top of that the water pressure was terrible. While taking a shower the water would change temperature and almost scold you from how hot it was.

The hot tub didn't seem to be more than warm, as it was part of the pool. The first room we had was recently used for a cat, and I am extremely allergic. When I brought it to the attention of the staff, however, they were very quick to get me to a different room. The staff here is amazing! The rooms are great, and breakfast was fresh and hot!

Breakfast was great and the bed was amazing.

Excellent breakfast bar . Clean rooms. Friendly customer service. A very Peaceful and relaxing stay.

Tv would not connect to wifi. So we couldnt cast even though the tv kept saying we could. Other than that it was fine with no issues!

We had our 2 small dogs with us so they gave us a room on the 1st floor to make access easier. The rooms on the upper levels are nicer.

Front desk clerk was sweet and helpful. Rooms were clean and fresh.

Every thing it is great nice people clean

It's a very nice place. Very friendly! It was a relaxing stay. Inexpensive for our 4 legged friends to stay with their family!

The bed was the absolute most comfortable bed I’ve slept in while traveling in a while. This is the 2nd time staying here. We will be back!

It was very good for our cat!!

Excellent. Will stay here again.

Manager was very friendly; staff was also nice. Really enjoyed indoor pool and hot tub; however, the hot tub is part of the pool at one end, this is hard to identify unless you happen to switch the "unlabeled" switch next to the broken timer. There are no signs identifying that a hot tub is there.

This was an unexpected stay to finish off a longer stay. I wish we had started here to begin with. The staff was so friendly and helpful. The room was great. After staying in a different hotel for a week before we slept great here. Location was good too!

The WiFi was good the ac did not work in my room so I insisted on getting a room that has ac. Then they rented it out to another couple. The place is run down and clearly not standard for la Quinta which I stay at 30+ times a year. I assume next time I come by this place it will be someone else. The place is filthy and poorly maintained. It’s a shame because I love la Quinta.

Loud employee noise in hallway early mornings.

Very clean and convenient. At first l was concerned about having a room next to the elevator but it didnt bother us at all

We stayed at this location for 3 nights in a suite, and the bathroom in the suite was never restocked; we had to get extra towels and TP from the front desk. The front desk was very courteous and helpful.

Dirty and unkept, musty.

Terrible mildew smell in the room

The check in was so easy online. The staff was very friendly. The coffee was great. There aren't a lot of luggage carts and the elevator buttons were janky on one of them, but over all, it was nice- just what we needed.

Only issue was ac took forever to cool down and hallway noise. Hallway noise was my fault didn’t ask for a room near the stairs. The heat outside was the issue with the ac. Overall good stay will return.

I booked a room that stated it was accessible. You need to state that accesible does not mean ada compliant. The room had a tub and not a roll in shower. We paid for a room we could not stay in. Will never trust la Quinta again.

The first room we were in 107 had water all over the floor when we arrived late on the 9th. There were old spores on the bathroom wall. Gnats were flying out of the tub drain. My grandson had to go to urgent care as he is allergic to mold. The next morning they moved us to rm 220. Still no email or phone call from the manager that I wanted to reach. 2 of the chairs in 220 were ripped. We went out for a few hours and when we returned the room had ants all over it and in the bed. The night clerk came up and tried to spray something but it didn’t help. The pool and whirlpool were cloudy with no chlorine. We reported them to the county department of health. I will attach his report. I personally want all of my money back. I did not sleep well and could not use the amenities vi want you to tell the manager he needs to refund my money immediately. He has already taken joy out of what will be this 71 year old last trip where I was born. Do not recommend this place to anyone. If I could I would rate everything a 0. Staff is rude and ignorant

I left in the middle of the night because I was uncomfortable & I was having an allergic reaction to something on the sheets. I also found a few bugs around the room & spiderwebs.

Clean

This property attracts people who are looking for a cheap price point! Smelled Marijuana 1st thing walking into our room. Lobby was a hang out for those

If you need a place to spend the night it’s a good place.

Was fine for the area

This is an older property that needs to be renovated.

Wonderful stay, super nice an

Elevator was broken, ac was broken so they moved us rooms thankfully they did bc when i went back to turn the lights back out the floor by the window/ac area and the window seal was covered in ants. In the new room the light over the coffee bar, the majority of the outlets and the TV wouldnt work. I spoke to the lady at the front desk and she told me it would be taken care of AFTER i checked out of my 2 night stay.

Cool and comfortable

The only disappointment with the property was the elevators. They had two, one was out of order completely and the other ones would take you up, but couldn’t bring you back down to floor one. So you had to get off at floor two and walk down the steps, which were at the opposite end of the building. Not good for older individuals are those with heavy pieces of luggage. Otherwise it was a nice piece of property.

Nice

Very congested room.clean 45min to an hour away from main gatlinburg downtown if you plan to stay more then a day look for a closer to downtown hotel this is far. There were lots ants in our room staff was very cooperative they sprayed to clean but just sayn bugs were there . Breakfast was okay.

Friendly staff, safe, pet friendly

Only one elevator was working and had to wait

All good

Our day was OK I would give it a three star though property needs more up-to-date work done to it room wasn’t very clean and only one working elevator

Very nice room. Friendly staff at the hotel. Good breakfast variety. Eggs, sausage, biscuits and gravy, waffles, yogurt, cereal and fresh fruit.

Great place to stay, close to the attractions and easy access to the highway. Breakfast was good and the hot tub was great. Staff was attentive to needs of the guests staying there. Pet friendly if you bring them with you on your travels.

The hotel was ok, the staff was super rude, and the lady that checked me in apparently didn’t charge my card so they called me the next day to go in there and pay and I paid an Expedia had already taken the payment so I’m not even sure how much I really paid then the second night there at midnight around one actually the alarm the fire alarm started going off woke everybody up did not stop for two hours everybody was up my kids couldn’t sleep of course our head was pounding I have multiple sclerosis and stress like that causes me to have a lot of my multiple sclerosis symptoms so I was feeling really really bad the next morning we’re supposed to go out with family and have breakfast none of us were able to wake up I had to be at work this morning so I couldn’t stay longer like I wanted to because we were back in our sleep none of us had a good night sleep at night so it was pretty horrible my brother had to drive all the way to Florida and I’m sure he didn’t have a good night I wouldn’t bring it again

The staff was friendly and helpful

Bugs in window seals messed up lap shade low water pressure in shower hall ways were dirty not vacuum and hard floors looked gross elevators where outdated and sketchy

Very clean, and centrally located for easy access to attractions and businesses.

Wasn’t really cleaned

We stayed there for a night. It is okay to spend the night. Pet friendliness is a plus

All was well, except dog hairs everywhere.

I hate I had ti Declan the bathroom found a dirty rag across the top of shower curtain and coffee stain at head of bed on the floor

Its always reasonable prices and clean!! They are very welcoming to your furbabies!

Room service was not done on the day. I tried calling reception several times, but no one bothers to pickup..

Friendly staff and clean rooms. Could use updated outside seating. Breakfast was ok.

Bathroom faucet leaked. Couldn't get basic cable channels. Lotta loud people in the halls and outside into the night.

The hot tub pool is amazing

the pool was super dirty and no room service! Very poor experience !!!

No towels, water or disinfectant wipes to clean equipment in fitness room. Breakfast had few options and what was offered was not good at all. Bathroom tub was questionable and the furniture in room needs to be replaced

We checked in on April 9. I received a text message from LaQuinta by Wyndham Sevierville/Kodak welcoming us. Message says to reply to the message if we need anything. At 9:14pm I replied stating that the room next to us had a dog barking non-stop. No reply/response. At 3:30am we were awakened by screaming, shouting and slamming doors from the room across the hall. I notified a staff member in the morning of the issues and that I would like reduction in our charges due to the disturbances. She said she would notify the manager and adjustments would be made at checkout. I submitted another reply to the text confirming notification to the staff of the issues encountered. We checked out on April 13 and there were no comments at checout regarding noise issues. The manager was not there but would be notified by Maria who processed our checkout. Still no response.

The staff was hospitable. I was very impressed with the cleanliness of the room.

So, we get into our room last night and it is a non smoking room. Spells of mary jane as soon as we get into the room. Go down to the pool an hour before it closed and the hallway,elevator and front hotel/desk spelled strong of same mary jane odor. Then we get into the pool and it spells like someone took a poop in the pool or threw up. We tell the hotel worker and she said that they will clean the pool in the morning. We go to leave this morning and the pool had still been yet cleaned. (Still dirty)

The breakfast and pool are was the highlight. The place is dirty though housekeeping definitely are doing their job. Front desk was great it's not their fault .

The chair in the room needed to be thrown away. It looked like a cat or dog had shredded the arms and seat. Nice breakfast, nice room.

Motel definitely needs some updates !

Clean rooms and lobby. Nice selections for breakfast. Bathtubs and shower heads are a bit shabby. Good location

Our stay was okay. Was there for my daughter's dance competition. Bed was a little hard for my liking. Location was good. They kept the hotel clean and staff was friendly

The cleaning staff can only make it look so good. Some serious upgrading and repair work needs to be done in order for it to feel clean. The bathroom sink couldn’t be fully shut off and a steady stream of water ran nonstop, there were holes in the walls near light switches, the paint on the walls seems to be covering up damage without actually repairing the damage which can be seen through the paint, and more… And we could hear every single thing going on in the room next to us.

Comfortable area, will do it again and again in future. See you soon!

Great place

Heater did not work properly

The prooerty was only 6 min from the Sevierville Convention Center. However, the room keys didnt work we had to replace twice. Imagine this with 2 kids. The elevator buttons were stuck so we manually unstuck it to get moving. The room floors were dusty, and the breakfast food was not hot despite being on a warmer.

My room had several issues stove wasn't working the shower didn't stay hot long we couldn't connect to the free Wi-Fi that we supposed to had let's not talk about me checking my bank account to only find out i was charged twice so yeah my visit was not good!!!!!

Maybe some maintenance and upgrades, but overall comfortable stay.

Staff was friendly. Beds were not comfortable at all. It was clean but cheaply updated. Our room had a musty smell to it. Would not stay there again.

It was a great choice overall

pet friendly! great pool and a good breakfast

The simple breakfast was so good and taste due to the kindness of the girl staff too We will come back soon certainly

Property was outdated, and staff even told us that there my be trouble with door handles getting into the rooms and gave suggestions on how to get in.

Its a nice place needs better pillows

Stayed here many times. Very accomodating.

Always a great dog friendly hotel but I was surprised to find out they are charging 25.00 a night per dog. That is high and non refundable. Used to be free!

Awesome place to stay, Fantastic crew members and we will certainly stay there again.

Breakfast was never stocked and bread had gnats on it. Lady kept walking out checking and seeing numerous people making breakfast and did not care to refill anything… with numerous children. That was annoying, why walk out and just look???? Why not stock??? Isn’t that your job?

I wanted to bring this to your attention as it impacted my experience, and I hope these issues can be addressed for future guests. Thank you for your time, and I look forward to hearing back from you.

Lovely property

VERY PET FRIENDLY! We came from Florida for a family weekend getaway. The rooms were clean, the hot breakfast was enjoyable, the staff were amazing. The view of the mountains from the entrance was gorgeous. Will definitely stay again if we ever come back to Tennessee!

Emailed questions , they never responded. Rooms need some work, bed hard, pillows lumpy, a/c not cold and can hear road through window, smell in room strong of some cleaner I think. Overall not what I expected for over $200 a night.

Conveniently located near attractions and restaurants. Large rooms, clean throughout and great complimentary breakfast.

The

The front rooms were noisy with the road there and all the traffic.

Sufficiently clean and comfortable. The food was tolerable, the staff was friendly; overall a good experience. We would stay here again.

The outside of the property is renovated , unfortunately the interior is less than desirable . A lot of issues , would not recommend.

Hotel was outdated, dirty & smelled bad. Our bed was broken & the noise of traffic was so loud we couldn’t sleep.

it a better day.

We had a very nice vacation and enjoyed our stay at the LaQuinta Inn.

Air conditioner was so loud kept us from sleeping good. Only stayed 1 nite because of this. Pet fee 75.00 extra charge not worth the cost of using La Quinta ever again.

The room was very clean and the beds were very comfortable.

Others that stayed at the hotel, dropped the spoon for the eggs, picked it up and placed it back in the tray for someone else to use. I think an employee needs to keep a closer eye on breakfast area as dur to the above comment. And the area was very messy with trash on the floor, pancake mix every where due to other guest not cleaning up after themselves.

The rooms were comfortable and well furnished. As I was traveling with my dog, the convenience of the dog walking area was great.

they tried to charge me more,then cancelled my reservations

The room had a strange odor. Shower curtain was molded. Air condition did not work well and was very loud. Had I not been so tired and laid I would not have stayed there.

It was good

The room was clean and the staff were friendly. East location to access and you can clearly see the smoky mountains.