The Madison Inn - Hospital District

This is a great location for anyone wanting to be near the Hospital District, close to downtown and close to amenities on the South Hill. There is plenty of parking, the room was clean and well laid out. The complimentary breakfast was very good, biscuits and gravy, sausage, eggs and fried potatoes, toast, muffins, cold cereal, water, coffee, tea, and assorted juices.

Room was fine, breakfast was standard fare, staff was helpful. However, really need to do some serious landscaping on the north-side hill - all the weeks and slumping soil is not pleasant to look at from any room on any floor on that side. The rest of the landscaping is fine, why not this slope?

Clean room, friendly and patient staff, breakfast amazing....quiet rooms...we were across from ice and vending machine room and didn't hear a thing from the hallway. Helicopter came in to hospital and didn't hear that either. Saw it, no hear it.

Convenient location, good breakfast, and comfortable rooms.

When I return to Spokane this hotel is where I will stay. It met all my requirements and the staff was especially helpful.

Friendly staff, easy parking

The hotel is dated but very clean and the beds comfortable. Parking is difficult late in the evening, you have to find parking elsewhere. The breakfast has a lot of options, but get there early. At 8:30 they were out of milk for cereal, waffle mix and biscuits.

I picked the hotel for its location, knowing in advance that’s it’s tricky to find the entrance and tricky to get back to Grand Ave if you want to go south.

Beautiful hotel. Nice breakfast and the staff is excellent.

Room was clean and quiet. Staff was excellent. We left before breakfast so I can't tell you how it was. But when we checked in, there was hot coffee and popcorn available. I definitely recommend this place if you need lodging near the hospitals.

Great for our stay in Spokane

We stay here often and have never had any issues!

Clean and quiet room. Friendly staff. Plenty of parking.

Excellent location to downtown and friendly staff.

Very convenient

In a quiet location away from the hustle and bustle of downtown Spokane. Friendly staff. The hotel and room were comfortable enough, but not worth the price I paid ($200). Also, breakfast tasted artificial and wasn't great.

Beds were warped and too small. Smelled terrible. Reported it. They did nothing

What I didn’t about the Madison Inn Hospital District was booking the reservation through Expedia.NEVER AGAIN Expedia. NEVER

Overall good value

There was a lot of street noise early on, but that couldn't be helped, and it was quiet after a while and and we slept wel

Nothing

Everything was perfect.

I love staying at the Madison Inn. As always, clean room, great staff, and great location for us.

Good breakfast selection, comfy rooms. Very crowded in the lounge with tournament in town.

Towels were a bit rough

The hotel was closed when my daughters showed up. I reserved a room because of an airplane was very late and I wanted them to stay in town.

Great location

The whole staff was awesome!! Clean rooms, helpful staff, and great location

Bed was awful. You can hear the springs. Stayed for three nights and they skipped cleaning our room one day. Didn’t have a clean towels so went to front to ask for some and the lady was annoyed that I asked. Breakfast was okay.

The breakfast was very good. Fresh and hot. Good selection. The hotel is VERY dated. The elevator is horribly slow. Trash cans overflowing inside the lobby and outside. The beds were very comfortable and room temperature worked well. Mini fridge ice cold!! Toilet needs to be flushed 3 times just for a tissue. And TV channels were few and far between. Good location. Nice and safe neighborhood. But needs some attention to lots of things.

We enjoyed a pleasant stay! Our room was nicely appointed and clean. The hotel location was convenient to the hospitals nearby, but also to downtown. The staff was friendly and helpful as well. We’ll definitely stay again the next time we’re in Spokane!

The Madison In has a good breakfast. Their staff accommodates pets. They are friendly. It is convenient for our doctor visits for specialty appointments. Their rooms are clean and cared for.

As others have said, the staff is awesome. The building is a little older, but the bed was comfy and the room was clean.

Clean quiet snacks

The hotel on the hill was a unique layout, and well-run. Fun to have restaurants next door, too!

The staff was extremely helpful and friendly. We checked out 10 minutes late, and they had a very cheery attitude about it and did not mind at all!

We had a great time. It was quiet and the room was clean. Would recommend for a visit to Spokane that is close to downtown but not as busy.

Great stay at he Madison once again. Staff is always helpful and friendly. This time I even left a couple items in the room. They called and offered to mail them to me! Thank you for being so thoughtful!

Cleanest

Before I checked in, I received a text message from the hotel saying that I was checking in that day and asking if there was anything I needed. I asked for a late checkout and received a reply that my checkout was 12:30. Today, our room cards stopped working and I received a call in my room from the Front Desk asking “Are you staying or what?” She said I didn’t have a late checkout and there was an uncomfortable for me conversation where I had to defend myself. Finally, she asked if I asked for the late checkout yesterday. When I answered that I did, she said something along the lines of “that explains it” and hung up. Now I am worried that there might be extra charges and the front desk could have been a lot nicer and friendlier during the call, at the very least. Also, why didn’t she know about the late checkout? The text was signed Front Desk.

Clean, affordable, and great location. Nothing noteworthy

Breakfast was great and we loved how accessible the location was. Room is pretty clean and quiet

Our room was surprisingly big! Comfortable bed & pillows. Recliner & a couch in the room were a plus! We enjoyed staying there and would stay again in the future.

NA

I was traveling with my very large blind dog. We were warmly welcomed and were given a little welcome treat for Astro. The room was clean and quiet, parking was plentiful and convenient. I will stay here text time I travel to Spokane.

The ice machine is only on one floor.

Staff was very helpful and informative on where to dine

Friendly, clean and efficient check in Sheets were a little 'scratchy'. A liittle thicker mattress would have been nicer but was fine

It was a great stay and we really appreciated there help and kindness with our little dog. Very dog friendly. They didnt have anything i disliked.

Room smelled very musty, like too much deodorizer. Furniture was scuffed and well worn. The sheets were thread bare and did not look clean. Also the comforter had stains that were touching the bedding. The bead was hard as a rock.

The location to the hospital was number 1. The second was the location of the room, as a smoker it was great having a room close to an exit. The homeless person hanging around the exit door. He wasn't off putting but I was a bit uncomfortable having not been around peeps like that before.

Centrally located, very clean, free WiFi, free on site parking, free breakfast, great value.

Breakfast and the staff Parking

The price for a busy weekend in Spokane. My normal properties were booked.

Great. Would have loved some yogurt though.

The rooms are very tiny, dark and dirty. The beds are not comfortable, there was hair all over the comforter, all around felt very dirty. Room was right behind the main area where they hold breakfast so a 5 am wake up call with tables and chairs being pushed around was not the best way to start our morning.

Perfect place to stay when you have to be at the hospital early am

Room was large and comfy. Staff were very friendly and helpful.

I've stayed there multiple times and it's always been great.

Clean and comfy

Older building but still in great condition. Clean and nice staff

Great location and good breakfast as well as free parking.

Excellent

Good place to stay clean organized friendly staff

We’ve stayed at this hotel for years. It is our “Go To” hotel in Spokane, especially for appointments across the street at the hospital/clinics and sometimes also for longer trips when overnighting in Spokane. Quick check in, professional and friendly staff and clean, comfortable rooms.

Well-located and well-run place.

Nice lobby and nice rooms. Would stay here again.

It was a wonderful stay. The staff were very accommodating as we were brought to town last minute with my daughter being air lifted to deaconess. They got us a room for a reasonable rate and were considerate of our needs. We stayed another night and if needed will stay again.

Rooms very clean

Super nice staff! About a 40 minute walk under highways to get downtown and 30 minutes to University district. Overall great experience!

Room was very clean. Staff was great. Emptied garbage, removed dirty towels every day.

Room was very clean and staff was fantastic. Our shower head had a leak that we informed them about and they had maintenance in the building! Bed was a fine, pillows not as good. We enjoyed our stay.

I was wary of trying a different hotel than one of my favorites along the river walk closer to downtown. The Madison was less expensive however and reviews were good so I chose the Madison for one of my many trips from Seattle to Montana where my grandkids live. I travel with my dog, Cedar so important to have a welcoming hotel and area conducive to doggie walks. This hotel had a less expensive pet fee and close to Manito park which is a lovely place. The staff were friendly and helpful. Loved the popcorn at check in and doggie treats! Despite being in the hospital district the room was quiet and comfortable. Definitely stay here again!

Clean, comfortable, good location

Clean, comfortable room. In walking distance from the hospital.

Staff and welcoming attitude Saturday evening!!!

Clean and comfortable. Boring in the best possible way. Close to downtown but removed from the urban disorder. This hotel is a quiet, peaceful retreat from the gloom and grit of Spokane. Also, probably one of the best hotel breakfast buffets I've even seen at this modest hotel price point. Finally, I was booked for 7 nights but only needed 6, and the woman at the front desk very kindly initiated a refund for the last night with Expedia. All in all a simple, cozy, friendly place.

It was spotless and the staff was so welcoming. Breakfast was lovely as we had many choices. We really enjoyed our stay

Super Welcoming and less then 5 minutes walk to the Sacred Heart Hospital. Literally go out the outside door on the 1st floor and go across the street and you're there.

Friendly staff

Spotless!!

Yes

Yes, and has a great proximity to medical facilities.

Friendly staff, room ready and clean.

Convenient to downtown and the South Hill

Second time staying here. Great value overall!

Convenience to the hospital was most important. Price and breakfast were also important.

Are stay was based on a last minute trip to the E.R. @ the Children's Hospital. Our room was warm & comfy, to the beds & the chair in the corner. They offered a full breakfast in the morning, which was also good.

Room was very clean and comfortable. Hotel staff was very friendly and accommodating. Breakfast was very good and filling. The location was safe and convenient for what I needed

Always clean, comfortable with respectable breakfast. Only place i stay

Great staff. Clean room

I've never stayed here before, but have always heard good things and I

The room was quite nice and so was the staff. When we stayed there was road construction so it was hard getting to the hotel

Hot breakfast very good.

Okay budget hotel. Staff friendly, room surface clean. Beds mediocre for comfort. Bathroom needs attention... mold stains under/around caulk in sink and tub. Terrible water pressure and shower head leaked where it connects at the wall.

Staff were wonderful. Room was very clean. Close to the hospital and great value.

A good stay, basic hotel room and food.

Room was ok. Didnt have cleaners come until I called and asked. Breakfast was decent. Okay for the price

Easy check in with a nice snack available after a long drive. Quiet room an good buffet breakfast.

Our top choice whenever overnighting in Spokane. Clean, professional and courteous!

The staff couldn't be nicer! The furnishings are gently used and could use a refresh. But walking distance from hospital and again, great staff!

Clean room & comfortable bed

Large, clean rooms, wonderful staff. Breakfast choices are great. Self serve laundry and exercise room are clean and easy to access.

Always a clean and comfortable room.

Easy in … clean… easy out

Breakfast great!

Staff was very friendly and the breakfast was good.

Front desk person made me fresh coffee 2 different times The fresh evening popcorn was so enjoyed

We were across the street at Sacred Heart Hospital due to a family member being there. Between the chaos, anxiety and fear of what would happen to family member. We spaced check out time. Staff were sooo understanding, considerate and empathetic!

Clean room, solid breakfast and reasonable price. It's a great option if this is all you need. I would stay here again.

Great place. Clean. Convenient.

Clean and comfortable, affordable rate, and a great location if you have a loved one in the hospital.

The hotel is located on a slope, as a result its 1st and 2nd floors are below the grade on one side, and on the higher side the 3rd floor is actually the ground floor.

We travel with a dog so this is our go to hotel when we (frequently) visit Spokane. This visit we reserved a room with a pull out couch because we also had our grandson with us. While we had a couch, it was not a sofa bed. Our room which was supposed to sleep 4 only truly slept 2. Fortunately our grandson is only 6 so we made it work but had he been older it would have been a problem. No other room was available. Everything else is what we have grown to expect from this establishment.

The room was very clean. The staff was friendly and helpful.

Extremely clean, very friendly staff, great continental breakfast. Highly recommended

Very clean and quiet

This is the best place to stay if you need to be near Sacred Heart. It is an easy walk to the hospital. It is quiet and clean. The staff is responsive. The breakfast is great compared to other hotel offerings. We would definitely stay here again.

Best place to stay for us in Spokane, friendly and professional staff, best breakfast

Friendly staff, quite room, clean rooms

Close to hospital. Room was comfy and only complaint was that we were in room on floor under the dining room, so it was really noisy in the morning when people were scooting chairs & tables. Other than that it was worth staying here.

This really good place and for a great price equals an outstanding value

Excellent staff. Nice rooms.

Great room plus breakfast was good

Friendly staff, above average breakfast.

Good staff. Well run.

If you are sensitive to noise, ask for a room not on the main floor and away from the parking lot. There are much better complimentary breakfasts offered at other facilities. The staff was super friendly and the neighborhood is lovely. Very close to Manito Park which is a plus.

Super pleased. Friendly helpful staff.

Excellent Continental breakfast very easy to deal with front desk and others

How close it was to Sacred Heart Hospital

The staff were friendly and helpful. There was construction going on near the hospital on the surrounding roads, so it was hard to get to, which I am sure is temporary. Perhaps a heads-up about the construction would have been nice. Overall, the hotel location was very helpful while we visited a family member in the hospital, and the few surrounding restaurants were very convenient. If needed, I would stay at this hotel again and would recommend it to friends and family.

The building is older but everything is clean and up to par. The staff was great. Friendly and helpful. Beds were very comfortable.

God Forever Bless You for your hiring such helpful caring people.

Clean room and decent breakfast

Nice hotel, clean and quiet. Staff was patient with us and very helpful when we called for directions due to temporary road closure.

Enjoyed stay.

Very comfortable stay. We were there for 4 nights. Breakfast was good with lots of options. Restaurants within walking distance. No complaints.

Clean room, free breakfast was a plus. Staff extremely welcoming and friendly.

Clean quite Hotel which was 10 min from downtown shopping & dining.

The check in clerk was very friendly-she even went in search of a luggage cart for us. Our room was clean-no complaints there. The bathroom was quite small-that's the only negative thing I can say. Breakfast was your typical hotel breakfast which was fine. I would stay there again if we ever fine ourselves in Spokane.

The room was quiet, Clean and the bed was comfortable. The exception of one guest that kept slamming their door over and over going in and out of their room after 9pm but the rest of the night was Quiet. The breakfast was on par to other hotels and was good. Just spent one night but it was right by the hospital with easy access for an appointment the next morning. This was a bad time to get to the hotel with road construction all around the hotel and the main entrance closed which routed traffic around the back side through the construction. The Staff was nice but charged my credit card again after it was already paid for through Expedia. It was caught by their auditor and reversed. Minimal inconvenience. I would stay there again if I needed easy access to the south hill.

Best part was how close the hotel was to Sacred Heart Hospital. The frustrating part was the road construction detours. That made it confusing and difficult getting to the hotel. Since we had to extend our stay, we eventually figured it out and had an easier time.

The mattress sagged on one side but other than that it was really good.

Room was clean, beds were very uncomfortable, pillows were terrible. Bath Towels were very small, made for a child.

All was good the bed just was not comfortable.

I have stayed at the Hampton nearby multiple times but decided to stay here when in Spokane because it was 2/3 of the price of the Hampton for a similar setup (2 queen). Positives: Has free parking, it's clean, reasonably quiet, and provided a good night's sleep. Negatives: It's a little tired and worn, and the bed wasn't as comfortable as I would've liked. But it worked. Note if you're staying here in Sept/Oct of 2025, there's horrific road construction and you can only approach the hotel from one very specific road to the east. Google and Apple Maps will both try to take you down two roads that are currently both closed and are likely to be for some time. Give yourself adequate time to find the hotel on your own, as navigation doesn't work. I'd still stay here again given the price.

The property itself is very nice, super clean, great front desk staff, convenient location for our needs. Unfortunately for us, and other guests, there is unannounced street construction that was confusing and inconvenient for anyone not familiar with the immediate area.

Room was clean and close to restaurant

We have stayed at the Madison several times when traveling from Oregon to Montana. We find it to be clean, comfortable and convenient.

We've stayed here multiple times. Always a good value with clean, comfortable and quiet rooms that are simply decorated. Breakfast and afternoon popcorn are pluses.

Good experience and quiet area. Great place to stay to be close to hospital too.

This hotel is very clean with nice rooms. The free breakfast is outstanding! The staff are helpful and friendly. I would definitely recommend this hotel for the Spokane area.

Great breakfast buffet. Nice bed, but don't like the huge pillows. Otherwise, a very nice room.

All OK

The breakfast room was delightful with its big windows overlooking the city.

Very convenient to Sacred Heart/Providence Hospital, I needed a room last minute. Very accessible to hospital and within walking distance. Clean rooms, reasonable rates. Beautiful views of South Spokane.

Very nice, great breakfast

What a great place for the price! We went down for a baseball tournament and it was nice and close to the park. Clean and great breakfast. Our bed was a little squeaky, but it didn’t keep us up at night.

We stay here every couple of months to visit family!

Breakfast was very good.

Good facility to stay at, nice and clean. highly recommended.

Very difficult to find in busy Spokane! Room was nice, clean, beds were good but low. Nice bright room and on the first floor as I had requested.

Very clean, & staff very friendly & helpful! Room was awesome, plenty of space, beds comfy. Would stay again & recommend to friends & family.

Clean rooms, clean breakfast room, decent breakfast, friendly staff, and popcorn offered in the evenings!

I would stay here again

Stayed with a family of 5. We loved it.

The room was spacious and had all of the amenities I wanted. Breakfast was plentiful with good choices. Convenient location to wherever I needed to travel. Great customer service from all of the staff.

Nice place to stay with excellent staff! Great breakfast selection and comfy rooms. The nighttime front desk clerk was very helpful and Mike kept the grounds clean and attractive. I would definitely stay here again.

Great property, check in was quick and easy. Great staff would definitely stay there again .

The Madison hotel is a great property to spend the night. It is dog friendly and has a good breakfast menu. We will stay there again if we are in the area.

Comfy and convenient

The breakfast tables wasn't clean

It was all good.

Excellent! We stay here often!

It was not the prettiest place but the room was wonderful and the bed was amazing. The staff could have been a bit friendlier. But overall we would definitely stay here again.

Comfortable and within walking distance to Sacred Heart Hospital,

Our family only stayed one night, but it was an excellent choice for our needs. The rooms were immaculate and quiet, the beds were very comfortable, and the breakfast was good. We would definitely stay at Madison Inn again.

It was nice and close to sacred heart

Amazing property

The room is clean and friendly staff. Good breakfast. Easy parking and the property is nice. I will definitely stay there again for my next visit. The little complaint needs bigger bath towels and more towels in the room. Other than that it’s great.

The room was comfortable. Check in was easy and the staff were very helpful.

Comfortable hotel. Clean room comfortable bed and decent hotel breakfast.

A good property close to where we needed to be

This property is not well maintained. Did not expect a motel 6 experience.

Left an item in the room and was not returned. Was told they did not have it. I know it was left in the room. Housekeeping came in before checkout time.

Basic continental breakfast. Spacious, clean, and comfy room. Close proximity to several hospitals and their clinics. Friendly staff.We would stay again.

Parking sucks. Staff was nice.

Great value

Breakfast is excellent

I booked this hotel based on the good reviews, but overall, I was disappointed. The bed mattress was very squeaky and sagged in the middle, making it uncomfortable to sleep on. The bathroom and other facilities were quite worn out, though I’ll admit everything was kept clean. If the price were under USD 100 per night, it might be acceptable. But for anything above that, I would consider staying elsewhere.

This is our first visit to the Madison Inn. We would highly recommend this to others. We will stay here again. The room was very comfortable.

This is an excellent property, close to Sacred Heart hospital that provide a very comfortable stay. Found a lively little night spot next door and all the Spokane South Hill amenities close by. We will definitely be staying here again on our next trip to Spokane!

Great stay. Staff very helpful and accommodating. Bed a rough if you’ve just had Lumbar fusion, but they provided lots of pillows. Breakfast was really great too!

Nice job

Efficient staff. Very friendly.

Very nice and clean room.

Weekend desk staff somewhat disinterested in guest requests “we don’t do breakfast requests” (oat milk, resupply of items etc. they seems to think that was the responsibility of someone else, even though they were not doing anything. (Observed this, wasn’t making the request) Unusual as I have always had very good interactions.

Quiet neighborhood, good location and great staff.

Quiet neighborhood, nice employees, easy parking and VERY CLEAN property in general.

Very nice hotel, it has everything we need. The location is great.

The staffs are nice.The rooms are clean and smell good.

Nice room but there was a loud rattling noise coming from inside the wall from 6am to 10pm. We were just below the exercise room so I suspect the A/C unit in there was vibrating and causing the rattling noise.

Older hotel located close to hospita, medical

Overall a good place at good price.

Great place to stay that’s affordable and clean.

Great place for the money.Very clean and room smelled fresh and clean.Great breakfast,spacious room,friendly staff.Wiil definitely start checking out Ruby chain hotels my next trip.

Great value for a spacious room. It’s an older hotel, but clean and in good repair. Nice breakfast. Only complaint are the pillows. I’d stay here again.

The drapes did not and could not keep light out. The breakfast buffet was BAD and I could not honestly say anything positive about my stay.

Everything is good great breakfast. One thing for management they use strong scent in the room which was difficult for me since I more sensible to scent smell it was hard for me to breathe until it’s adjust to my body. Since I was check in late night I didn’t have enough time to leave the window open to get read of the smell I would recommend Management to use less scent in rooms.

Nice hotel. Will stay again if in Spokane

The breakfast was hot and very satisfying. Great instructions to the very Sacred Heart facilities. Excellent room rate.

Very clean room, the bed was super comfortable. Staff was very friendly

We booked a room with a king bed and sleeper sofa bed through Expedia. When we got to the hotel they explained to us that they don't have rooms with sleeper sofas and Expedia had it wrong and they had been trying to fix that. The "sofa" was literally a love seat that even a small child could not comfortably sleep on. They were so nice and apologized and gave us a nice rollaway bed at no extra charge. We also had a very late flight the day of check out and were so kind to hold out luggage for the day so we could explore. Wonderful staff! Very nice room and great location. Will stay there again 100 percent.

It was ok, overpriced for what is offers. Positive was very kind and friendly staff, yummy popcorn. Idk, Just an old building

The proximity to the hospital was extremely convenient. The staff were all very friendly and helpful! The breakfast had great choices!

Friendly, efficient and fresh popcorn.

The staff was very friendly and Very helpful. Nice hotel and it seemed to be a nice area. We were only here for a short stay. It was close to downtown for nice restaurants. And the distance to hotel wasn’t bad.

This is my second time staying here and will continue to stay here if I come to the area again. It’s conveniently located, has a well lit parking lot, super clean and friendly staff.

Staff was unfriendly from the beginning, beds were hard room was basic bathroom and ceiling tiles out small holes throughout it. Toilet seat was broken. Breakfast was not good.

Clean, comfortable rooms. Parking lot and entrances well lit. Safe and convenient location. Leave your car parked and walk across the street to Sacred Heart medical center. Perfect for families with someone in the hospital. I-90 Division Street on ramp is within a few blocks. The airport is less than 15 minutes away. Wonderful breakfast and breakfast room!

Excellent stay for a great price.

Clean and close to downtown!!

Great check in!!

The room was clean, beds comfy and staff was very welcoming, helpful and friendly.

It had a good breakfast and clean rooms. The beds were comfortable.

Great check in also a perfect location for our reason for the trip!

Excellent helpful staff, easy parking, great breakfast options, large comfy quiet room. Highly recommend

It was very clean and at the location we needed. My only complaint was that when we showed up to check in at 3 (normal check-in time) there was no one there at the front desk and no bell to ring. Waited for a few minutes at the front desk then had to change my clothes in the lobby bathroom for a wedding we had to head to. Would have been nice to change in the room!