Best Western Tampa

We were in town for the Chris Stapleton concert at Raymond James. We checked in early but the front desk clerk was new and with no one in line we waited, which wasn't a problem because he was new and we were half an hour early. Got to our room and found a hairball on the floor so I got tissue to pick it up, went to flush it and there were cigarette ashes in toilet. Notified front desk who sent someone up to spray room spray and take pictures. Called half an hour later to ask if we wanted to switch rooms...we were already "unpacked" so declined. Went to sit in office chair and found a toothpick sticking up from seat, couldn't hear on phone receiver, drawers didn't stay shut and when we went to wash our hands, there was an already opened hand soap bar laying under the sealed bar of soap. Didn't call front desk because we were on our way out. We were only staying 1 night so didn't use any of the amenities. Went down this morning for "breakfast" and had to pass. All in all, it was a bit of a let down. Next time we're in the area, we will explore other options.

This place was disgustingly, filthy and smelled of mildew. There was mold inside of the air-conditioning unit that was blowing directly onto us. Do not book as soon as we checked in we looked around, surveyed everything and decided to leave and book someplace else.

While the room was clean overall, the floor of the bathroom had quite a bit of hair on it that wasn't ours. Might have just missed this one when sweeping. We appreciated the extra space in our room. Even with it being a king sized bed, there was still lots of space.

Breakfast selections Clean room Not really.

Superb

Older hotel. Good proximity to Tampa General. Beds were comfy and the towels soft.

Extremely clean. Very friendly front desk staff.

When we first got there, the staff had given us some keys to our room, but the room was not cleaned out so she had to switch to another room and when we got there, the TV didn’t work cause the battery were low so she switched the batteries out. The pool was dirty but the breakfast was good though.

Exceptional

Good

Room was sparsely furnished with only one (office desk) chair, the bathroom was tiny, an ugly window shade (no curtain).

Exceptional

The room was immaculate. The staff was extremely friendly and even let us check in early. The breakfast had everything we could ask for.

Very good

Pleasant staff. Clean and tidy everywhere. Location - very difficult to get in and out of with such a busy road outside and no easy access. Most times we had to drive past, turn around some way up the street and then approach from the same side of the road. No dropped kerbs anywhere to make luggage movement easier. Tiny bathroom let the room down. Apart from that it was fine.

Understaffed , horrible breakfast! Not well maintained rooms

Very good

Good

It was my hotel room before the cruise

Good

Check in is a 3 pm. We got there 430 pm and the room wasn’t ready. The location is great if you are planning do something in downtown Tampa.

Clean and good location. Helpful and friendly staff. There is a Trader Joe’s within a short walk. The neighborhood next to Trader Joe’s is great for walking and viewing nice homes and yards. The room was quite large with one king size bed. Other hotels usually have a chair and ottoman in something of this size.

Clean and good location. Helpful and friendly staff. There is a Trader Joe’s within a short walk. The neighborhood next to Trader Joe’s is great for walking and viewing nice homes and yards. The room was quite large with one king size bed. Other hotels usually have a chair and ottoman in something of this size.

At check in, staff is very friendly.

Exceptional

While I was there, three big functions (BTS concert/ cheerleading competition/anime con) happened in the area at the same time, staff are hard working but still nice and helpful.

Convenience and distance to the venue and the price

Convenience and distance to the venue and the price

The room was clean, the staff were amazing, very helpful and friendly. The breakfast was delicious. We really enjoyed staying there. We’ll definitely come back.

The check in staff were so nice. The breakfast wasn't good and I ended up throwing it away. The bed was very comfortable and the room was clean. Very no frills hotel with a great central location.

Good

Location. Friendly staff. Breakfast was a good variety. The 2 night stay was a bit pricey, but we stayed during BTS concert weekend, so it's to be expected that the price would go up. I just wish hotels understood that if people are getting hotels, they are probably not from the area, so things can get pretty costly with flights, hotels, tickets, Uber, etc.

Location. Friendly staff. Breakfast was a good variety. The 2 night stay was a bit pricey, but we stayed during BTS concert weekend, so it's to be expected that the price would go up. I just wish hotels understood that if people are getting hotels, they are probably not from the area, so things can get pretty costly with flights, hotels, tickets, Uber, etc.

Great location and staff.

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Room was decent and staff very nice. We left before breakfast was ready but it smelled good.

Good

The staff was very nice and accommodating, George was great. The place was clean and was good.

The place was clean and was good.

Is was clean

The room served the purpose of passing the night after a major concert nearby. The beds were comfy, we had hot water in the shower, and breakfast was excellent to start the day and head back in the road.

The breakfast was good and fresh and the location excellent. N/A

The breakfast was good and fresh and the location excellent. N/A

Didn’t have hotel room because of oversold hotel

Clean and close to DT

Clean and close to DT

It was my hotel room before the cruise

Location Bugs

Location Bugs

Very good. The receptionist GEORGE was very helpful, class gentleman!

Pleasant

Everything was fine The property was remodeled and upgraded since my last visit nice new bathroom nice new beds one glaring omission is there in not a safe in the room. The front desk person in the morning was outstanding. She got me access to my reward points by searching my info on the hotel computer. The people at the reward were totally useless in fact one hung up on me. Because she couldn’t verify me. I have been a Teeards member for maybe 20 years or more. The information to verified such as an email address that I haven’t used in 20 years and I couldn’t remember what it was along with an old old old cell phone number that I couldn’t begin to remember made it impossible to verify me even though I gave them my reward membership number. The solution of the reward woman was to just hang up on me. That’s when I went to the front desk and the woman researched old stays and found my old email and old phone number she went anove and beyond in contrast to the mast useless woman in the customer service at the rewards program. She could deal with the verification pfobl and she alone is enough. Reason to going to anther hotel reward program.

Seemed to be in a decent location. Not being familiar with with the area but there were a few places to eat near. The shower curtain had mold on the it.

Great 2nd stay .. as well

They recently re did the buildings and it looks great, clean, comfortable and the staff very friendly

Jennifer greeting me with a smile and was very courteous. When I got to my room, I noticed there was no microwave. She mentioned that BW no longer has them because they were removed during the COVID 19 epidemic and BW decided not to replace them for the future. All your ads display them though. Jennifer was kind enough to find one in storage and delivered one to my room. That was so thoughtful of her but the microwave did not work. No worries, I managed without it with cold cuts. Not having a microwave is an issue. Travelers and business persons attempting to budget their eating out expenses would definitely appreciate BW not being the only affordable chain not having a microwave.

I highly recommend this hotel. Stayed there 8 nights. Friendly and helpful staff, complimentary full hot and cold bkft, clean spacious rooms with ample towels, well kept pool area with sparkling clean water. Round the clock coffee, tea, and water. Excellent location only 12 min from the Tampa Intl Airport and major roads.

Staff was playing computer games behind the desk. Hotel was in bad shape. Room size was great though.

Clean and soacious room, good breakfast options.

Clean, safe and a great location

Very clean & convenient to cruise port NA

Breakfast was good and lots of choices to choose from

Considering it is an older property. The lobby area was clean and had a modern appearance in comparison to the room which could use some upgrades. USB outlets, new shades on the window and perhaps some bathroom renovation. The staff was friendly and professional and the breakfast was satisfactory.

Breakfast was good. Coffee was available early for people who had to leave early. Great location to airport or the docks for cruises. I’d definitely stay here again. Can’t think of anything. All was as expected

Breakfast was really good. Even bacon! Finished a reno last year so no furniture in the room. 1 chair and no table.

I tried to cancel before I did check in the room was dirty not clean and the hotel

Friendly and helpful staff

We checked in early and found the hotel to be very Clean and well staffed. Unfortunately, we were unable to enjoy the complementary breakfast, as we had a very early departure for the airport. There was nothing that we found to be unsatisfactorily.

Send me an email and I will tell you

Pictures look better than it does in person but it was ok - hole in ceiling in the bathroom and musty smell

Clean rooms location was great for concert at Raymond James

When we checked in we were greeted by Camille. She was so nice. It was secure. We liked the location. The room was very clean. The location was within walking distance to iHop

The staff were very friendly and helpful. The location is close to the airport and the cruise port.

Very quiet, nice bed, blackout curtain. Had a great sleep.

The room was clean, the bed was fine too. The issues we were not pleased about was the funky odor in the room. Shower only dribbled when you tried to get cooler water than very hot and made a terrible noise. The shower curtain was too short and the water ran over the ledge onto the mat and on out of the bathroom. Quiet is not something we experienced. Everyone and their brother seemed to walk past our door with very loud voices late at night, and if I heard the ice machine right outside my door once at night all hours I heard it two dozen times. I felt like it was a $50 room that they charge $200 for. Unfortunately we will not stay again. It is very rare for me to post a negative review but I honestly had to due to what we were charged. If it were $50 I would not be making negative comments because I would have gotten what I paid for.

Not the greatest but works

This place is very old and unkept. It smelled like humidity/mold as soon as we walked in. The only reason we decided to stay for the night was that it was almost 10:30 pm when we arrived, and we were headed to a cruise the next morning. I guess you get what you pay for, but I honestly did not expect something this bad.

Walls were thin, as I could hear everything on every side of me. Pillows were not great. Breakfast was fine for the cost. BUT - you get what you pay for. So, if you’re looking for a budget hotel, this could be for you.

The room was very nice-clean and spacious. The bed was VERY comfortable. The gal behind the desk was friendly and helpful. The pool water was ICE COLD-I was unable to use it. Also; the outdoor light for the pool area was burned out...only had time to swim, after dark. For a 24 hour pool access, that's unacceptable.

Clean room, great breakfast friendly staff good location

Clean room, friendly staff.

Everything was perfect!

AC wasn’t working, washroom had hair on the wall, sheets didn’t smell fresh

Room was ok, very outdated,

friendly staff

Courteous staff and seamless check-in process stood out. The room was clean and enjoyed the included breakfast.

I booked a two-night stay through Hotels.com using the “pay at the property” option and chose this hotel specifically for its “check-in anytime” policy due to possible flight delays. When I arrived at 11:20 p.m., my reservation had been canceled by the manager. He said the credit card was invalid, which is not possible, as Hotels.com does not accept invalid cards. It seems they ignored the check-in policy. To make matters worse, he sounded annoyed, as if the situation were my fault. I have been a Hotels.com Platinum member for over 15 years and have never experienced such poor service. I do not recommend this hotel.

Clean and comfortable No complaints

room was very run down, smelled like mold and cleaning products. shower didn’t work half the time. Needs updating! Staff was very nice though!

I was changed from a room that I had trouble accessing the restroom due to a VERY narrow doorway. So luckily I was able to obtain a handicapped room downstairs and that was much better. The heater did not work well in the previous room #214, nor did the sink and shower drain. The beds were comfortable and I loved the multiple, squishy pillows. The scrambled eggs did not taste like eggs, as they were mixed with something (perhaps water?) in order to stretch them further and save money. The bacon was of the absolute thinnest cut; again, probably to save money. So we ended up eating breakfast next door at IHOP - which was very convenient. All the Best Western we've stayed at have adequate eggs and that is why we even book Best Western - for the adequate breakfast. Please correct the scrambled egg problem at least, as that will keep us from coming back there. We noticed a Quality Inn down the road, so the next time we will try that one out. Better on the scrambled eggs - cut with too much water!

Room had a few bugs.

Clean room, frieldly staff. Good location.

We were pleased with the cleanliness of the Hotel and the room. We would most definitely consider staying there again. KEEP IT UP!

Room was dirty, didn’t look like pictures on the site, blood stains in the shower, toilet and wall and dusty vents

The hotel and the rooms were extremely rundown and dirty. Elevators not working. Staff not helpful. In short, DO NOT STAY HERE

Thank you for breakfast. N/a

Very welcoming staff, rooms were okay but i had 3 conditioners and no shampoos.

We had two rooms reserved. The smelled like smoke! The guest service rep did not apologize for the inconvenience. She simply said "the key is no lobger going to work, you got your stuff out". The new room shower did not work at all and maintenance took well over an hour to come check it, forcing all of us to use the one shower in our other reserved room.

Enjoyed my stay

Filthy filthy filthy

It was super loud all night with people

My wife and I had breakfast there and it was terrible as I got food poisoning for over six hours and almost cancelled my cruise ship trip!

Nice but needs updating . Hair dryer wasnt working right . The door needs to be updated to secure .

Expedia ruined our booking from another hotel so we had to transfer to Best Western Tampa at 1 am in the morning. Sheila from the front desk was absolutely phenomenal, she did everything to accommodate us, went out of her way to gave us food coz she learned that we haven’t had our supper yet and we travelled all the way from Canada and was tired already. She was compassionate, very helpful and kind! Thank you so much Sheila for all the help!!!!

Seems a bit run down a bit for a Best Western. Usually awesome. Heater in room didn’t actually heat. No where to park car without blocking a lane when checking in. Bathroom clean but really tight. Feels a bit more morel 6 than other Best Westerns.

Everything was good, the staff was friendly, room was clean and lots of places to eat.

Very outdated but fine for a one night stay: Staff was very friendly.

The TV didn’t work. The phones didn’t work. Claims that there is a breakfast served in the morning when getting there at seven or eight there’s nothing and bugs

The room was ok , but the toilet continued to run the whole time. The tile in bathroom didn’t meet the wall holes around the floor and roaches were found.

Can’t find a thing to complain about. Quiet, super clean and modern, all amenities available: fitness, hot breakfast (very good), guest laundry, bedding and linens top of the line!

Parking was fine. I did not go to the breakfast.

They’re doing renovations and the whole place has a toxic smell. New carpet out gassing

The hotel was very unclean wasn't up to par overpriced because the area was down the street from the football stadium overpriced and not comfortable to stay

The room smelled bad, not clean. We had 2 rooms and was the same in both. Never come back

Hotel was under renovations. Dust and materials all over place. It was very dirty in elevator and lobby. I woke up to construction sound around 8am and couldn't get any more sleep. I should be getting refunded.

Cleaning personnel did a great job. Breakfast was good to start the day. Raisen Bran 2 Coffee's.

Staff was very nice

Bad customer service

Overall good, can’t complain about anything

I had to switch rooms twice due to mold and poor air quality, which is concerning for anyone, but especially as I’m pregnant. My coworker and I both developed coughs after a couple of nights here. The breakfast area is right beside an active construction zone and didn’t feel food-safe. The gym and pool are closed. The photos online must be outdated or edited, because the real condition of this hotel is shocking. Guests should have been warned so we could cancel in advance. In its current state, this hotel should not be open to the public. The property only refunded one of our rooms, and refused to refund the second room.

Upon arriving to my room i was greated by a roach in the bathroom - after killing the roach the bathroom knob was broken didnt lock. Overall for a night stay wasnt bad it was just to sleep we psent move of the day out.

The hotel is currently undergoing renovations. I was given a room that had some sort of a chemical smell, tape still on the smoke detector from where they had painted, and there was no hair dryer. It was a good value and I only there to sleep for a bit so was okay.

Everything!!!! My children and I had a great time!!!! We loved the room the pool and the breakfast!!!!

Reconstruction ongoing and not advertised

It was under construction and

Room wasn’t ready at check in had to sit in the hall and wait. Floors and carpets are dingy, windows were nasty and dirty. Ac was musty and vents in bathroom were nasty. 1-10 would never stay again.

Nope

The staff was friendly and helpful.

Used bandaid in my daughter’s bed.

had a moldy smell, poor water pressure, building could use a major renovation

Terrible coffee/breakfast selection

Breakfast needs work but hotel was nice and in a good location

Wasn’t very clean

Place needs to be condemned!

Comfortable accommodations including a good breakfast with diverse selection. Staff are very friendly and helpful. Location was great for our needs. I recommend Best Western.

Great location for our football trip. Comfortable beds. Otherwise, room carpeting very dirty and unit not so clean. Flooring in halls and elevator in disrepair. AC unit over heated and smoked up room and set off alarms. Called the front desk for service. Noone arrived.

One of the better hotels in Tampa

Horrible !!!

Great personal

Old hotel and not upkept.

All was good

I didn’t like the room was smelly

Close to airport

Very old building and very basic amenities

This hotel was disgusting! My daughter and I walked into the room, and the breakfast from the previous person was sitting on the cabinet under the TV. The carpet was so run-down that parts of it were nonexistent. Also, the soap in the shower was still there from the prior guests. I paid for two nights but had to leave; there was no way I was going to stay another night.

Stayed for 1 night with family. The front desk lady at night and the gentleman in the morning were very nice. Nothing to complaint about.

I extremely happy with this hotel but the only problem was the traffic, the hotel was located opposite side of the road and it’s kinda hard to make a turn when you came from airport road. Otherwise everything was great.

It was dirty. I had roaches in my room and the AC would not get cold enough. Luckily I was exhausted from my travel or I would’ve left that place immediately. Staff barely spoke English and were rude to a point. I stayed friendly and happy go lucky the whole time but the roaches in the room creeped me out. I barely slept because I was worried about one crawling on me. Also, there was a leftover joint in the bathroom when I came into my room. Glad someone had a good time at least.

Staff was friendly hotel was clean close to the airport.

Ants found in the room/bathroom, some type of bug maybe a bedbug found. No microwave in the room but shown in the picture. Not that clean

Breakfast was disappointing. Not much selection. Bed was hard. Air conditioner was noisy and ran a lot. Room needed updating. Property needed updating and tlc. No hot water.

Breakfast was great, very clean breakfast area

Great price and clean rooms!

Nicely managed property.

It is okay overall. was not satisfied, but the manager was able to refund my remain 2 nights, thanks to management.

I booked this hotel thinking it would be a very pleasant stay. I've stayed at other Best Westerns at other locations and thought they would all be run with the same standards. Was I surprised! The first thing I want to say is that some of the photos must be from another Best Western. Because this location was very outdated. The first thing we noticed was that the room had a smell. It wasn't the worst thing so we just ignored it. Then we saw that there was just a big empty space where the microwave should've been. So, I got on the phone to call front desk. The phone was dead! So, I had to go downstairs and tell them in person that my room was missing a microwave and would like to be switched to a room that had one. The woman who was on her phone and never even stood up to address me told me, "None of the rooms have microwaves." I said, "That's not what's advertised. There are microwaves in the online photos. Where do I heat up food?" She told me there was a microwave down the hall that everybody can use. By the way, that microwave plate doesn't fit properly and it was so incovenient to have to keep trying to fix it into place and then carry food up and down to my room. Next, the refridgerator was a mess! None of the shelves fit and it was loud. The sink in the bathroom kept filling up everytime you ran the water. The bed pillows need replacing, as well as the carpet. This Best Western needs alot of help. I don't know why the pricing isn't less for what you're getting.

The hotel lobby had a strong smell of cleaning chemical detergents. The lobby staff never answers their phone whether we're calling from outside or from our room. They served something that resembled scrambled eggs but they were not scrambled eggs. They did not replenish the protein even though there was still one hour left before the end of breakfast time. It is a poorly managed hotel. The only good thing is the lady who checked us in is cordial but she doesn't know why we were placed in a handicap-accessible room even though we told her none of us was handicapped. The hotel was not full but she couldn't move us to another room either.

The hotel is located in a convenient location within walking distance to Trader Joe's and driving distance to TJ Maxx and other places to eat. Room and facilities are clean and they offer daily housekeeping. There is a breakfast area with complimentary breakfast items. WE ate the fruit. The other items are very basic (toast, waffles etc) Appreciate the fridge and the free parking. At the time that we booked, the price was quite expensive, comparable to a 3 to 4 star hotel (BW is more like an inn). It is ok for a lower price, but not for the price that we paid.

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Very clean, nice staff, location convenient

I got bed bug bites there and the sheets and the room feel like it hadn't been cleaned for a long time. You can tell from the dust and weird feeling when laying on the bed.

Very close to stadium

식당에는 먹을것도 별로 없고.바퀴벌레가 기어 다닙니다.방에도 바퀴벌레가 기어 다니고. 화장실 환풍기가 고장나서 말했더니. 고쳤다고 말만 하고 실제로는 고치지 않았습니다.정말 다시는 가고 싶지 않은곳 입니다.

La habitación estaba organizada y limpia pero la ducha y el lavamanos tupidos, el aire acondicionado no enfriaba bien y con demasiado ruido, olía a viejo dentro

breakfast, clean, quiet, parking and safe. Friendly staff. Reasonable price.

Muy mala experiencia. Lugar de difícil acceso. Nos recibió una cucaracha que salió de abajo del televisor. Y para peor me cobraron la estadía dos veces (en cash y en la tarjeta de crédito) y jamás respondieron, especialmente el manager del hotel. Tuve que hacer interminables trámites ante expedía. franquicia de Best Western y Visa para evitar el cobro duplicado. Para no volver nunca mas

The staff was unprofessional from beginning to end. They kicked us out for asking them to either change our room or make sure our room on the 1st floor was secure and to fix the window so people from the outside couldn't open it. They put a piece of wood in it for the night then told us to contact the manager in the morning and when we did she became irritated and kicked us out. Lied to law enforcement (that I called to avoid confrontation with them) and told them if we leave they would give us a full refund. After our google review they commented they will not be giving a refund and because of this I will be seeing them in court. DO NOT STAY HERE

The location was very good close to everything we needed.

The breakfast is horrible!

It’s quiet and convenient.

All was fine fresh paint made it look clean beds were comfortable staff was kind and friendly ready to help

Close to enough dining options that are easily walkable. Also very close to downtown, only a short uber ride away.

Bathroom floods every time you shower. Hotel didn’t care. Manager was extremely rude. A screw in the bathroom cut my finger. Would never stay there again

The owners were very friendly and accommodating. We were allowed to check in a little after 1pm.

Property and breakfast was great

Clean, restful, and overall great stay. I would stay again next time I am in town for work

This is an older property but CLEAN! Very friendly staff. Breakfast options were excellent.

Front desk personnel was friendly. Everything was clean. Close to ammenaties.

very friendly night clerk,

Nice

The pool was closed the entire time we stayed at the hotel. The rugs in the room were filthy including where the rug met the baseboards and walls dirt and food stuck all over the rug, the shower leaked all over the floor, overall awful building needs to be torn down and start over

Friendly staff, good location, clean place to stay

Nice place to stay. Was clean and comfortable.

The hotel is old. It's been remodeled, which helps. There's a super strong smell of chlorine bleach everywhere. The grounds needs upkeep. The wonderful thing is the staff, they are very friendly and pleasant. They're trying to do the best possible job.

The room smelled like disinfectant.

Below average at best. the hotel is old and needs a lot of work, very dirty hallways, smelly and old. Even the ice machine was disgustingly dirty. Room was quiet and kinda clean but for $200 it wasnt even close to worth it. For the condition of this hotel it shouldnt be more than maybe $69 a night, not $200..I would not stay there again. The help at the hotel was great, at least there was that.

Breakfast was great, had waffle machine,yogurt machine,bagels,muffins,toast,toaster,eggs,bacon,cereal andvof course coffee and juice. Rooms recently updated, very clean. Easy check in and out. Second time there before a cruise

Friendly staff, clean breakfast area. Easy access to airport and port of Tampa.

Elevator had broke down. Breakfast food had run out and took awhile to get tended to. Bathroom baseboards need cleaning

We were very disappointed in our stay. We came in for one night from the airport before beginning our vacation. The room was dirty, outdated, old, and worn. The smell in the halls was terrible. I would not recommend this property to anyone.

It was perfect for the night. It was hard to find at first but. Id stay there again

Bathroom was dirty; overall rooms were in need of some renovations and TLC. Very limited breakfast choices and seating.

Decent place to stay, the complimentary breakfast was nice. Only issue was a weird buzzing coming from the wall behind our bed's headboard.

Ok

The property was “tired.” The shower water pressure could have been better. For a place to rest your head for a quick trip to Tampa it was fine.

We got locked out in the pool area because there were issues with the door not opening. The carpet was stained in many different places in our room.

We were in the suite as we traveled as 4 women. Great overnight stay before a cruise

Very good hotel. However the room was not the cleanest. Minor wear and tears

Disappointed that sheets were visibly dirty. I reported and they handed me a new set so I could change them.

Gym equipment were broken and awful.

A/C was not working in the room, was laud, not cooling down. The staff said they did not have another room since they all were booked. Very frustrating.

The morning breakfast was very good & a great way to start the day.

property manager was a complete jerk room service was not provided every day . roach found in bathroom furniture very outdated small tv this hotel at the very least is a 60 dollar a night hotel . I rather sleep in my car before ever staying in a place like this.

There's plenty of places in walking distance to eat and shop. For the price its a good option.

I wasn’t happy at all. There were even cockroaches, damaged and stained floors. Super old beds were not comfortable and bathrooms are super tight.

Great location and 5 minutes from airport!

Room was ok, bed was comfortable, low water pressure in shower.Not the cleanest room i havs stayed in, but not too bad. Breakfast was aweful! Limited selection, watery OJ, and lousy coffee. The girl attending the breakfast area had her face buried in her cell phone the entire time we were eating.

beds were nice, bathroom was nice, but the water pressure / shower head sucked like they usually do at most hotels, the free breakfast was okay, the check in and check out process was the easiest I have ever been through in my life at any hotel, no extra forms to sign or charge of a credit card for incidentals which will be refunded like at other hotels, price was kind of expensive for one night, also there should be a microwave in the room for the price, not just a refrigerator, great location, easy to get in and out of the parking lot, free Wi-Fi, given password upon checkin

Had no issues. I think on record the fastest hotel check in. NO B.S. everything I needed they had. Very prompt. The shower head was broken, I told front desk and less than a minute they were there looking at it. They seem to be always working to improve stuff while I was there.

Nice staff very clean small parking

Cold night in Tampa, room heater wasn’t very good. Otherwise good value great location

Poor breakfast small tv

It was just one night family trip. While the staff was extremely friendly and social, the room was dirty, stains on carpets, dirty sheets. One piece of kleenex was stuffed into the peep hole!

Clean room. Decent breakfast. Nice staff.

The property and staff was excellent. However, they never received my reservation from Expedia so it took us a while to checkin. However, staff was very diligent and making sure we got the room that I paid for.

Would have been nice to get a later checkout.

My main complaint was that i found two live roaches in my bathroom when I woke up in the middle of the night.

No heat in rioms

While this hotel does get the job done is is a 2 star hotel AT BEST. The walls are paper thin, you hear everything. The rooms are outdated and very filthy/stained. My room had old stickers on the walls, rust stains in the shower, and it seems a lot of people live here full time. No cockroaches but did find a small lizard in the room!!

It a new ce clean hotel

Room issues broken tv broken hair dryer. Ladies helpful and nice. Man at front desk doesn’t seem to like his job…zero customer care no greetings ever even during New Years. I observed the phone ringing at least 50 times while getting coffee. He was standing in hall chatting with female co-worker. Answered phone annoyed saying they were very busy. No way to run a hotel! Be nice to people greet them and smile and maybe they’ll want to come back again…

The lady that checked us in was very nice. However, the room did seem to have some sort of smell. Overall, this hotel does seem old and looks like it needs to be updated.

The hotel had a bit of a smell and wasn’t in the best condition but at least it felt safe

No frills

Really was disappointed in Best Western. Rooms were dirty and smelled like a wet bathing suit. The AC was not efficient and there were Roaches in the bathroom during the night. Worst stay in a Best Western.

This is an older hotel that needs to be upgraded, BUT, the room was clean and much more attractive than the hallways. Staff was gracious. Parking is tight.

Great breakfast. Clueless staff

Excepcional place. I loved my experience

It was a quick and convenient place for us to stay with an early flight. Upon entering our room, there was a plug in fan that was on the ground, on, and pointed at the entry door. The entry door looked like there was a leak running down the trim and it was stained and a little moldy looking.

Spending one night here. So far everything meets our standards. The building is a little old but seems well taken care of😊

I enjoyed my stay in the Best Western Hotel, Tampa in November 2024.