DoubleTree by Hilton Tampa Rocky Point Waterfront

Room had a great view!

The location was close to the stadium for the event we went to . The property was clean and it was a beautiful location for the price ! I would definitely stay again

Everything worked well in the room! The staff were very friendly and helpful. The breakfast was definitely delicious and worth a 5 star rating. Big enough parking lot, plus they had a jet ski rental place in the parking lot, how cool. Definitely wanna stay here again, worth the money! We flew to Florida and chose this place!

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Great service all around

I stayed at the hotel for 5 days and Housekeeping never gave me clean sheets, the floor was never cleaned. I had the same soap on my soap dish and was never giving a new one. There are only 2 signs in the building that No smoking.

The staff was excellent. They were friendly and responsive to all of our requests. The property is clean and well kept. There is nothing fancy about the rooms, but ours was clean and well stocked with supplies. The restaurant and waterfront atmosphere are the attractions of the property. The views are stunning, but DO NOT go expecting to be beachfront.

The view , we were able to see dolphins right from the pool the restaurant was bomb I loved everything

Door kept locking and would make me redo the key multiple times. Not sure why I need to pay to park a car when the hotel costs so much anyway.

We arrived earlier than expected and they let us check in early. The staff were always wonderful and kind. The beds were beyond comfortable as we meant to sit for a moment and ended up asleep. Definitely a wonderful experience.

We arrived earlier than expected and they let us check in early. The staff were always wonderful and kind. The beds were beyond comfortable as we meant to sit for a moment and ended up asleep. Definitely a wonderful experience.

Our experience at the Doubletree by Hilton was great and we will definitely return again. Thank you Melina,Wayne and Matthew from The Jennings!

The Double Tree standards continue to be high! The gym and pool were just perfect and the space was private and quiet! Everything you need when on vacation. I was surprised that breakfast wasn’t free but I failed to read small print. Restaurant food was as tasteful as I expected but it forces me to venture out more to taste the local restaurant scene.

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People were very nice and helpful. It was a little funky that there isn't an ice machine on the first floor, but it wasn't far from the elevators. View is beautiful, pool is nice but you may want to bring your own towel as they don't monitor and refill it often. The food and drinks at the Blufin inside the hotel is nice and fairly priced.

Clean up to date. Quiet air conditioning on the water No balcony

No balcony

My only complaint is having to pay to park and no valet.

Exceptional

Excellent

Very friendly and accommodating staff. Clean facilities with a nice pool. Restaurant is great and views are nice.

The breakfast buffet was very expensive and paying to park our car is not right.

Views were great, rooms were clean and comfortable, morning staff was way nicer than evening staff, easy check in and out. Only suggestion is restaurant food. Ate at the Blue Fin for dinner and should have eaten off site. Not enough variety, and it was basically bar food. Wings come 6 in an order and 3 were burnt black. Asked server what we could do because 3 were black. He took them, came back with 6 more and 3 were again burnt black. He said that’s just how they are. Disappointing as we were there for Mother’s Day and were hoping for a nice menu.

The rooms need a little update. The shower had no lights and need to be updated. pool chair and patio chairs need to be cleaned or replaced and breakfast shuld be varied not the same every day.

The front desk staff are wonderful. They are helpful and polite. Great staff

Nice gym. Bluffing restaurant was pretty good and responsible priced.. good local IPA.

Very good

Toilet seat is loose

I was at property for weekend. Had concert to go to so was not going to be in room a lot. However, my first day the staff at front desk was not very friendly. The bartender in restaurant was helpful and kind. I received a smoking violation under door the next morning. I didn’t smoke. I went to front desk because I’m not paying $300 for something I did t do. Spoke with the supervisor, whom was rude and stated that the device was 99% accurate. I asked what would cause it to go off if knowing it wasn’t smoke. She stated the shower steam could. So not accurate. Did take bill off. I also stated at that time that the shower was not working properly, awful water pressure and hard to change settings on nozzle due to hard water build up. Also the tv did not work. Which even the gentleman who came could not fix it. I have always heard such great things about Hilton hotels but this was awful and don’t plan to do it again.

Breakfast was fresh and delicious and very eady to park

Breakfast little expensive for the offer available.

Location was great in terms of nearby restaurants and views. By the bay. Great views. Got a sunset room and view was beautiful. Gym was decent as far as a hotel is concerned. No grocery stores nearby

I thought the area the hotel was located was very congested with traffic and the only way to locate stores, restaurants and pharmacies was to take the highway for everything. I thought the breakfast was very expensive and it was the same breakfast that I usually get at other hotels which is included in the price. Breakfast should have been included in the price, which was already high, or at least a Continental breakfast.

The room was clean. I thought the area the hotel was located was very congested with traffic and the only way to locate stores, restaurants and pharmacies was to take the highway for everything. I thought the breakfast was very expensive and it was the same breakfast that I usually get at other hotels which is included in the price. Breakfast should have been included in the price, which was already high, or at least a Continental breakfast.

Staff were amazing.

The staff is friendly and helpful. Just some minor maintenance issues But, overall a very good stay! We would stay here again

The area Friendly staff

The area Friendly staff

Check in was too late. 4pm

Also, being only a little over an hour drive from Orlando, to me this seems like a great place to stay for trips to Universal or Disney. I highly recommend this hotel for anyone traveling to Tampa.

The staff was wonderful and very kind. The room wasn’t bad but our tub was very slow to drain. Water would fill up past our ankles so that was annoying and kind of gross. We also couldn’t figure out where a thermostat was. There didn’t seem to be a way to control the temperature in the room.

Great location, courteous, friendly staff. Room was comfortable and clean N/A

Great location, courteous, friendly staff. Room was comfortable and clean N/A

We had a great time. The view was spectacular, and there were a lot of things within the vicinity.

Location was beautiful and in good proximity to the airport and stadium. The room was clean and the TV was newer. I wish there was a microwave in the room. The bathroom needed updating; the toilet needed to be flushed multiple times in order to go down.

Location was beautiful and in good proximity to the airport and stadium. The room was clean and the TV was newer. I wish there was a microwave in the room. The bathroom needed updating; the toilet needed to be flushed multiple times in order to go down.

The staff person who checked me in was very unwelcoming.

Wish they had toiletries (toothpaste, daily hygiene, and grooming) available in the bathroom.

Nice building

Loved it

Room view of the bay was terrible it had a huge air condition unit in the way of the view! It also made load noises that kept my wife and I up all night! I would not recommend doubletree to any of my family or friends! We were promised a suite with a patio that the person at the desk said they did not have suites with patio’s!

Staff was helpful and breakfast was good

Room was clean, beds and pillows were comfortable. Restaurant food was good. Pool was well maintained and plenty of towels were available.

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I enjoyed my stay and my room. Nicely located to small local beach,bike/walking path and convenient drive to clearwater and St.Petersburg. Room was clean and spacious with a nice water view. Staff was excellent with questions and check in and out. Very personable and professional.

Excellent location! Close to the airport and on the bay with beautiful views!!! Great place for a fun and sun long weekend! Nothing to complain about! They don't have an airport shuttle but Uber is always available and very inexpensive and reliable.

Excellent location! Close to the airport and on the bay with beautiful views!!! Great place for a fun and sun long weekend! Nothing to complain about! They don't have an airport shuttle but Uber is always available and very inexpensive and reliable.

Breakfast was average, parking was good well lit and safe! Room was clean and staff was great! Property although clean and presentable was in need of upgrade and maintenance! Bathroom fixtures were semi inoperable, faucets were loose, shaving mirror was warbling and toilet water ran continuously unless you jiggled the handle!

Red stains on the carpet. I know they don’t steam the carpet after every visit but this carpet had 3 large stains that should have been cleaned. I was offered to check back to see if a room will be available but it was too Much moving my family and baby over to a whole other room. Pool area was beautiful and so was the grounds. Our room view over looked the Tampa bay . Would I rent a room there again? I wouldn’t rush but I would recommend the hotel for affordable and space.

I liked that it was so close to the airport, free parking, and friendly staff! Our room was not as updated as I would have liked, but it was still a decent room nonetheless the less, the view was beautiful.

I liked that it was so close to the airport, free parking, and friendly staff! Our room was not as updated as I would have liked, but it was still a decent room nonetheless the less, the view was beautiful.

Staff not too friendly, water not giving as the arrival. confusion with payment.

Very clean free upgrade to suite. Saw a manatee as a welcome from the room window. The next day woke up to dolphins and sting rays greeting us!

Nice pool

Hotel was nice, staff were friendly! Restaurant staff were exceptionally polite!

Restaurant should be upgraded to match the location. Parking expensive..

Room was spacious but hot water wasn’t very hot in the shower. No conditioner given, dispenser had fallen and they have 2 bottles of shower in error. Parking was a bit difficult getting out after you check out you have to wait for them to let you out. The restaurant food was fresh and good but they are understaffed. Many tables on the inside were not cleared as guests leave. We also didn’t receive our cookies upon arrival.

Nice breakfast, clean and beautiful environment, friendly service, we enjoyed the staying this hotel :)

Breakfast is ok but it needs variation. After 3 days is just boring and unappealing.

room was dirty. there was a blood stain by the mirror. Very dissapointing but besides that the amenities was good. The pool and patio areas was good so i'll give in 4 stars.

Hotel was clean and staff was very friendly. Good view of the bay.

Hotel does not have shuttle to airport being located 1 mile from TPA.

Great amenities great location right in Rocky point great views awesome large pool … vintage style room and hall ways … awesome large fitness center and new equipment

Hotel was great. Close to the airport. Great view, helpful and responsive staff.

clean

Breakfast was fresh and tasted great. Our breakfast dining hostess during the week was incredibly kind and helped us with any questions. Room service was thorough and we had new towels, bed made and fresh coffee pods everyday. The pool was cleaned every morning with fresh towels. I would definitely come recommend to a friend.

The restaurant food is not the ordinary hotel food! It was actually very good! The breakfast buffet was a10!! The service was also great! We were coming from Ohio on an early flight, staff helped getting us in our room early to accommodate my granddaughter. The pool area is dreamy! We loved every minute and will definitely be back!!! Thank you to all of the staff!! You were awesome!!!!

Clean room great breakfast

Clean room beautiful waterfront view

Our initial room had a strong sewage smell, forcing us to relocate, which was inconvenient and frustrating. More concerning, during our stay, our passport and cash went missing from our room. While the passports were eventually returned after several stressful hours, the cash was never recovered. The way staff handled this situation was particularly upsetting. Customer service was not only ineffective but also dismissive and rude while we were trying to navigate a very serious issue. A police report has been filed, and the matter is currently under investigation. Overall, this experience felt unsafe, poorly managed, and far below acceptable standards. I would not recommend this hotel.

So many issues with our room, most importantly the main door that wouldn't lock and would allow anyone to walk in without a key. Room in general and mattress were very dirty, lights didn't work, etc. Staff seemed to not be very motivated to get the items remedied. Hilton Honors text concierge was pretty unresponsive for most of the stay. Wife was very disappointed and stated we won't be staying at Hilton DoubleTree properties in the future.

The room was good but needs better maintenance. Had a slow draining sink and bathtub. Finally had to speak with management who did resolve the issue. The onsite restaurant is pretty bad. Long wait times and the bartender was rude. Food was decent. Management changes may make the restaurant onsite better. Overall good experience. Low noise. Maybe we got lucky. Parking is too expensive.

The poolside seats were comfortable; however, we needed to put towels on the seat cushions. The seat and back cushions were stained and there were cigarette holes in them. The tables with fire pits were also very dirty.

Good shower. Fast elevators.

Rooms could have been better and need some facelift

The staff were great. The restaurant is WAY overpriced for the quality of food it provides. My cheeseburger bun was stale and hard on one side. Overall, 4/5 but if you had a chance to oh a little more for a higher rated hotel - definitely go for it!

Staff was very helpful

The View was amazing..Outdoor seating was perfect..Pool was Great..Restaurant was excellent..We stayed in suite 125 with a patio..A little updating is definitely needed..Other than that everything was Great

The location was a great for a 4 night stay. Less than 10 minutes from TPA. The pool overlooks the bay with great views. Staff nice and helpful. Only negative, the rooms need to be updated.

The only negative comment I have is that I had to pay for parking and that seems exorbitant! The parking lot is huge and there was more than enough parking...not sure why they charge their guests $25 per day for parking (which I didn't see on the hotels.com site - maybe I missed it?)

Place was nice. Needs some room updating and outside building. Good deal and great staff.

Yes , Very relaxing

Very nice hotel , staff were great

I didn't have s opportunity to set by the pool

My husband and I have been staying at this hotel for almost 20 years, every time we visit Tampa. This time was different and not in a good way. They started charging for parking! Ridiculous! We were approached by a Hilton sales person every time we even walked thru the lobby with them trying to sell us something which was off putting. We will not be staying here anymore.

Shower drained very poorly. The water temperature was not hot at all the entire week regardless of when me or my wife took our showers. I’d understand if it was a busier time for showers but I even tried taking one in the middle of the night and it was still barely warm. The restaurant staff was very neglectful. You go to the table they give you the menu, then you’d be lucky if they got back to without prompting. Took 20 mins to bring our drinks after they took our orders multiple times during the stay. I love the DoubleTree, but this is by far the worst one I’ve ever stayed at and I wouldn’t stay there again.

Great staff

Roy at guest services when we checked in was very helpful and friendly! The room was clean, but seemed like the AC wasn’t working the best.

Perfect

It’s a nice place to stay

Staff was very helpful at check-in. Location is outstanding and the structure supports the environmental views. Not very happy about the $26 plus parking fee - do not remember reading that although that could be my error.

Scenery was beautiful, excellent staff

Room was spacious but the shower was dated. Definitely NOT 4 star.

Very nice and helpful staff.

The property advertises a welcoming, waterfront stay, but the reality fell far short due to pervasive neglect and poor upkeep . The exterior building, windows, and entry areas were very dirty, with visible grime and fogging/streaking between the double-pane entry glass windows. Both elevators had accumulated dirt and crumbs in the corners. Hallways were extremely dark, dated, and felt unsafe/unwelcoming. Room entry walls were stained and dirty. In the room: Curtains were faded, stained, and ineffective at blocking light; windows were heavily streaked and dirty, obstructing the bay view. Bathroom door frame had what appeared to be blood stains; the door itself was dirty with various liquid stains. The tub filled with standing water during showers due to a non-functional diverter, and water pressure from the shower head was barely existent—water was lukewarm at best. Bathroom vanity was heavily worn and beat-up. Bedding was old, torn in places, and the mattress was lumpy and uncomfortable. Broken A/C vents in every room (including ours) meant poor airflow. Despite advertising "breakfast included" in some promotions or expectations from the brand, breakfast was not complimentary and required an additional charge.

Goood comfy stay.

Sunset view = room facing the parking lot on the lower floors, not worth it.

Staff was friendly. Room was clean, the only problem I came across was that the Tv wouldn’t work and the button to control the AC was broken so I couldn’t control the temperature. Otherwise everything else was good. Forgot to mention that I did called front desk about the issue with the TV and they did come out and fix it pretty quickly!!

Staff was kind and hotel was clean

Clean

Room was spacious, amenities were good. Front desk staff wasnt very attentive but not terrible. Bathtub needs some updates. But beautiful property and views.

Yes

Clean room

Great location, nice hotel, and cookies!!

perfect!!

Staff was fantastic, holding bags both before we checked in and after we checked out since there were hours of empty time, with a smile. Room was clean and very spacious. 15 minute ride to the airport. Would absolutely stay again.

Staff was wonderful! Room was clean and the location is perfect. We sat by the pool and watched dolphins in the bay!

Excellent staff all around

room ready early, nice pool to hang at, staff profesionnal and happy, room clean

Restaurant was terrible! It took us and hour and a half to get our food. Not enough staff! I did not get my Hilton honors points. Very disappointed in this hotel. I expect more from a Hilton hotel.

This hotel is amazing. Great views. Heated pool. And the hotel restaurant is some of the best food I’ve ever had. 5 stars

The suite itself had a smell to it we had to buy some air fresheners. some of the lights went out our second day there. Only one trash can in the bathroom none in the rest of the suite. Overall the stay wasn't terrible but was average for a doubletree hotel.

Great stay except our room was hot and we could not get the AC to kick in

breakfast buffet charged $22/per

The breakfast was good. When we first got there we thought it was complementary but found out it wasn’t after we sat down.

Very clean room & lobby entrance. We loved the Christmas decorations. Staff was courteous & cookies were always available! Can't wait to come again.

Everything!

Clean and comfy bed

The staff was very friendly. The room wasn't what I expected. The bed was hard as well as the towels and wash cloths. The room was clean. The toilet didnt flush but once notified that was fixed. The bedding was wrinkled and not very appealing. Overall it was ok for it's intended purpose.

Great room and staff. One thing was the tub drain was stopped up. But the staff worked hard to get it taking care of for us. They were very accommodating for any and every request. Breakfast was just ok.

Beautiful !

GREAT AND VERY APPRECIATIVE interaction with check in Staff members Debra and Roy. They created an environment that will encourage my decision on Future actions of Staying at this property again. Please recognize their great customer service and Professionalism. Thank You.

Great stay overall. Had a few issues. But got them sorted.

The property was everything that I expected. The staff was extremely friendly and helpful. Although, I didn’t get a chance to try the breakfast, I’m sure it was a great as my experience.

We had to call down to the front desk, just to get clean towels. But other than that issue, everything was good. Upon arrival, the staff was very friendly. The room was spacious, comfortable and clean. We would stay there again

Great location. Great service

The staff provided wonderful service, with Mr. Patel standing out for his exceptional hospitality. My only minor suggestion would be to vary the breakfast menu, as it was the same each day during my week-long stay.

Yes

Hotel was nice overall and facilities were well kept. Pool was warm and a nice outdoor area to relax. Suite room was really nice but the bathroom was a let down, only half remodeled, old skinny tub with stained tiles and chipping paint, but with a nice new vanity and back-lit mirror. Why not do the whole thing?

Room was decent, but bathroom water smelled horrible. Like sewage. I had to use a water bottle all week to brush my teeth. Front staff was rude upon arrival, we had questions and he acted as he if was too busy to be bothered. The restaurant had good food but depending on which bartender/server you had determined the service you received. 1st one was great. Made great drinks and paid attention, 2nd one seemed annoyed that we showed up was more concerned about people at the bar, may need another lesson on how to make a dirty martini dirty. My water showed up brown. Last one was very nice by this time I just ordered a soda.

Room was clean but a bit worn.

didn't put clean sheets on bed only turned them. Everythings else was geat.

My room was clean, comfortable, and quiet, which made it easy to unwind. The restaurant and bar were solid options, especially with those waterfront views. I also loved the pool area—it’s calm, scenic, and perfect for hanging out in the Florida sun. The location is convenient too. Close to the airport and an easy drive to both Tampa and Clearwater, but still tucked away enough to feel peaceful. Overall, I’d happily stay here again.

The staff was good, it is close to restaurants, nice view. It does need updated.

Slightly dated hotel was clean and attractive. Under construction/renovation, but clean during the process

Na

Seems like they’re in the process of renovating. Breakfast was just okay, purely convenient. Great location!

Warm cookie, breakfast buffet and view from hotel.

Breakfast need added to each room, more stuff in the rooms, and the quality of coffee in the restaurants is $200 for simply sandwiches and 3 beers everything is overpriced

Gorgeous room views! Close to the beach! Friendly staff and good food!

Yes

Por lo demás se paso bien y es agradable.

The view was nice.

The doors handles were oily stinky. The towels horrible old The toilet didn't work and not flushed after used it first-time. Shamful for the price paid. We checked in at 9 pm at night and maintenance came next day at noon.

Clean room

Room was in total disrepair; broken cabinet door; closet door handle bent and loose; sink faucet off its base, not set solid; 1 of 3 soap dispensers off the wall laying on edge of tub.

Room was very clean the staff were polite and friendly had a great visit and stay

Excellent service from friendly staff, a clean room and great breakfast options. Great location as well!

Extreme renovations. Unsafe as renovations were huge projects on each floor with constant noise, dust, etc. Suite room felt unsafe due to location right next to renovations and suite itself is very dated to include shattered floor lamp. Unfortunately, it was by far a property I would never book this property again. This is the only Hilton property that I have stayed that I’ve given a negative review.

Nice staff

Room was ok except that there is no fan in the bathroom and the shower head is loose. Staff are great

Construction going on Saturday and Sunday morning. Shower lukewarm at best. Good thing was the cookies

Clean room and great view. Close to mall and good restaurants

Great view! Great location! Construction at 7am was a bummer when on vacation

Only one expensive restaurant. Was closed one night and we got yelled at another night. When booking the trip, it stated breakfast included. It was not and again it was so overpriced for breakfast. We did not eat once at the Blufin

This place was great staff was very friendly and helpful

Staff was fantastic. Won’t stay again due to the high parking fees . Hotel was in great location and great views.

There was a leak and the ceiling collapsed in our room and ruined several things. Because we booked through Expedia; hotel staff was not accommodating for refund and advised to contact Expedia directly which is impossible.

Everything went smooth and nice.

Room was nice, spacious, great view. Bathroom door wouldn't close all the way, towel holder coming off wall, and there was a bad leak in the ceiling in our hall soaking the carpet. Housekeeping did a great job on our room. Location nice. Parking was good. Front desk staff and checkout was nice, but not helpful or friendly at checkin or when i tried to extend my reservation. Restaurant/bar/food hours were great, but terribly understaffed after 9pm. One bartender, Tori i think, was fantastic, but the rest were not friendly. You are definitely paying for location...

Disappointed in the parking fees

Yes it was awesome

Great

Overall, hotel stay was great. The check-in process was not great. My reservation was mixed up with another party and Hilton Sales team deleted my stay and charged me a cancelation fee. So it took an hour for the front desk staff to understand that "they" made the mistake.

Customer service was great!!!

Great place, amazing property, beautiful views to the water. Comfortable room and well kept

Overall, the hotel was extremely awesome. It’s to me. I feel like I was in a 5 star hotel the people the service was great. Service was good. Bottom line no complaints at all.

Very friendly staff. Restaurant had good hours.

Staff was great and friendly facilities where nice and relaxing rooms where clean the only thing I did or know is they charge for parking. Other than that great

Excellent staff beautiful stay

Everything was great!

St

Terrible. No room service, have been told the keeper is off duty. I saw a housekeeper lady standing hall way I headed outside. Liar. And the sink is blocked . everything is very old. Whole room smells full of bleach and chemicals.

Housekeeping replaced both coffee pods one dayand not the next. Really unhappy about the parking..this is not the middle of NYC or spring break. Will stick with Holiday Inns from now on

When I called to ask for an airport shuttle to pick me up, the staff said it would not be possible unless I was a flight attendant or pilot. Then he proceeded to tell me about the many contracts that Doubletree has with the airlines that it was important to have the shuttle available for those customers. I will not stay here again since I am not a valued customer. The bartender and kitchen and waitstagf

Room was clean and very quiet, with very comfortable beds and very fast internet connection. Convenient location for our agenda in Tampa.

During check-in I was told an additional charge was going to be placed on my credit car for a total of $100 dollars and would be used for any room service and accommodation we may have. When I checked out I received an invoice for a total of $101.33 for a supposed liquor, food, and even tips that I never placed. A total scam!

Extremely noisy until about 11pm with kids in the pool. Dogs were also in the pool. Kids were running around screaming in the hallways at 11pm while we were trying to sleep. Staff didn’t seem to do anything about it. Also had to ask for my double tree cookie since the front desk that checked me in didn’t even bring it up. Food from the restaurant took a pretty long time to get to the table. Overall a budget hotel experience so you’re better off staying somewhere cheaper with the same service. Outdoor area was nice though besides the Hilton ambassador that was there trying to sell me vacation packages like if I was in a timeshare meeting. Room was also nice 9/10.

Yes

Service was definitely hit and miss. Some were very good- some were terrible.

Supper was not that nice .

The breakfast was good and the food was fresh.

Great weekend with family!!

When you’re in a nice vacation hotel. You never know when you arrive? Because you have to go by the flight you can get. We were told There was rooms available. But for 60.00. When you have rooms available. Get your guest their Rooms!!! I say

The entire staff could take a class in hospitality. The housekeeping staff on the other hand seemed very polite and respectful.

The dining was great, the pool was great, the staff was wonderful. Even when we needed to make a change to our reservation, we were accommodating well. The only down factor is they don’t provide airport transportation to the hotel guests and we had problems with our shower which was addressed promptly after 2 tries. Will visit again.

my worst hotel experience

The room was impecable, the staff was exceptional, and everything around the hotel was convenient. My view was beautiful! Definitely will be staying there again!

From beginning to the end, the stay was perfect. I will definitely go again.

Staff is incredibly helpful and professional. Property is up to date, clean and comfortable.

Everything was very nice and clean

Bathrooms are a little outdated. Breakfast buffet was not the best. But overall the stay was great. Great views. Outside area was beautiful. Great location. Close to airport. Staff was excellent.

I never been to a hotel that doesn’t provide water in the room

The iron did not work. The toilet did not flush good. The $25 a day for parking was ridiculous. I thought we got free breakfast for what I paid for my stay it was not worth it. I will never stay at a doubletree again.

Very clean

The hotel to have the Hilton name is a bit run down. The rooms are old the shower was not working properly. The toilet kept running. The staff was very friendly and I would stay here again because of them. Very very nice professional addressed my concerns when I asked to be switched from rooms. The original room had a fowl odor and the concierge was very sweet and helped me right away. She was concerned for me needs and switched my room.

Good

Great customer services. Great views. Restaurant food was sub par especially breakfast but was nice and clean with friendly staff.

Must go again

Everyone was really nice and helpful. Rooms were great.

Nice property. Front desk staff- Ruben super helpful & friendly. Room was spotless comfy bed. Convenient to Tampa airport only 7 minutes away.

The patio suite was very nice

Tub drain had clog so water didn’t go down correctly Clean room Staff was ok

I really enjoyed the stay and would definitely stay here again.

I like the location and staff. The property needs an update; the drainage in the bathroom is very old water barley drain after used it, and the air conditioning sounds like an old car and is quite outdated.

Renee at the front desk was amazing and attentive!

We didn’t eat breakfast. We had dinner and the chicken was cold and not cooked throughly. The chicken was sent back two times and it was returned in the same way.

Great stay

Nice place

Pool was great specially when u have it all to yourself. The cookies they push on to u at check in was hard to handle. But we did

Fair price for a clean getaway that’s not too far from football stadium. Friendly staff.

The hotel was nice, staff was super polite! However, our room needed some love- the shower wasn't draining properly, the showerhead was leaking sideways which was all over the shower floor and the shower curtain was holding on by a thread. We only stayed 2 days so we didn't ask for a new room.

There was a huge miscommunication from the hotel and there were a number of additional charges that i had to pay

Thank y

Had an enjoyable stay. Room was nice.

Room spacious & clean. It would’ve been nice if the front desk would’ve mentioned about the breakfast which I didn’t realize until the day of departure.

Our initial room was dirty. Dirty hand prints on walls and lamp shades. Broken door handle and also dirty wall in the bathroom. The carpet in the room had a huge rip in it. I was given another room. Staffing shortage was an issue. The bar and outdoor areas were not kept up. Empty plastic cups and trash were all over the place.

It was a solidly average experience. A few goods (front desk staff, view of the water, check-in process) and a few bads (AC unit in room was extremely loud and couldn't sleep with it running - not a great problem to have in Florida, unimpressive deck area for the pool and no towels at first). Did not meet expectations for almost $300 for 1 night.

It was a very peaceful and convenient experience!

The downside which upset me is there main photo is a fire pit outback by the pool which was a huge selling point. Not only did the front desk not even know they had a fire pit, once I told them they did they automatically had excuses how it doesn’t work and they have to get their engineers to turn it on which they haven’t tested yet. It was just a weird experience and sad that is their main photo they push out. Parking is $25 and breakfast buffet is $22. I wish the parking was just free or added in I must of missed that part n got hit with extra $100 when I arrived. Factoring the parking and breakfast cost I would have opted to get a nicer hotel that had it built in. My fault for not reading the fine print. Overall though the hotel is very nice and in a great location. It’s the little things that add up and ruin the experience sometimes. I would rate 3/5 overall.

The room was clean; however, the bathroom is dated.

Debra at the front desk was so kind to me. I had a very bad day prior to arrival and she was helpful and lovely. I truly appreciated her friendliness. She is amazing. Thank you, Debra.

I just wish there was water or anything in the frigde

Nice water view

Very nice hotel close to the Tampa airport. Local restaurants and mall. Very friendly service providers. Nice water views.

A lot of choices for dining around DoubleTree , the staff is wonderful as well.

I walked in to a beautiful lobby and the clerk at check-in was very friendly. Immediately though, as we were walking down the 1st floor hallway, the overwhelming smell of mildew was evident. I just hoped our room didn’t smell like it but SURPRISE, it did! The room felt humid and smelled like mildew, the bed was super hard and pillows too worn. It looks like the pics, but is totally deceiving. Needless to say, we got no sleep. I’m usually not one to complain but this was very disappointing and I vowed to write a review. Thank goodness the stay was only for a night and we arrived late, but, I would never recommend spending the $$ on this hotel!

Staff was very helpful and the location was close to all the areas we needed to get to.

Staff was horrible. Made check in and checkout very stressful. No place to park when u check in. Long lines. Gave me wrong room number. Ask for new keys and had to wait while staff member did other work right in Front of me. I had plastic water bottles for camping they put in their freezer for me. Staff member stole them. Didn’t care. Worst hotel. And didn’t get my cookie. Lol

Nice location, restaurant was great. I would suggest switching floors in the guest rooms to vinyl plank as carpet tends to absorb odors. Overall, stay was good.

Beautiful view

Door wouldnt open half the time because of a faulty lock.Shampoo Bottles ripped of the wall and needed replacement.

The pool was beautiful with an amazing sunset

Dirty, disgusting. Check in staff rude.

Setting aside the $25/night parking and additional $22-26/person for breakfast the hotel was very comfortable, staff was very friendly, the pool and bay view were very nice as well.

Very Clean and Staff hospitality was excellent I will highly recommend this Location

Our room smelled like the carpet had been wet before. Also our door opened by turning the handle up which was awkward

Our Room was upgraded because regular room was not ready even after 4:00 check-in, so that was nice. Also pool area is very nice.

Nice place to stay

They need to upgrade their carpets in the room very old and dirty.

Beautiful hotel and friendly staff

Everything was great, my only suggestion would be that the bartender needs help! The poor guy did his best but was overwhelmed.

I was charged twice incorrectly. All because they flagged my room as having been smoking in it, which I do not smoke at all! So I had to call and fix the issue

Close to airport, nice room with ocean view.

Love the stay there amazing clean front desk supervisor Debra love her she’s wonderful great supervisor

Loved the atmosphere. Rooms were a bit outdated, some plugs weren't working but other than that. Very comfortable clean bed and great customer service.

Excellent

Did not like $25.00 plus tax self parking

Nice hotel convenient for the airport

I'd stay again!

My family and I stayed for Mothers Day weekend. We really enjoyed relaxing in the back of the hotel property by the bay and watching for the dolphins. The front desk staff were friendly and professional. I appreciated the welcoming spirit.

Along the pool walkway I loved being able to see dolphins in the bay. Staff was great! Conference room was nice for the week. I'ld stay again.

We got into town at 3:30 and killed time before checking in at 4. At 4 we went to check in and our room wasn’t ready. We had to wait over 45 minutes for a room when we had a wedding to attend and we had to get dressed. Family of 4. The hotel gave us a few restaurant vouchers which was nice. On our wait to the restaurant there was a roach crawling across the lobby floor. Gross. The hotel ended up giving us a smaller temporary room to get dressed in. We were thankful for that. We then had to pack up our belonging again and load into the car. So frustrated by now as we were late for the wedding. I asked the hotel to cancel the room as I walked out.

Great Place to stay

I did like the room cleaning was great. But didn't like many things. Coffe is free all the

The property was beautiful with a great pool area right on the bay. The food was excellent at the on site restaurant but the service for dinner was extremely slow.

Clean, beautiful hotel. Friendly staff!

Everything is nice

Great property - would stay again

Save yourself the hassle and DO NOT STAY at this location. It looks so beautiful in photos. But the experience is the worst I’ve ever had. They will charge you a $300 smoking fee for CURLING YOUR HAIR. CURLING YOUR HAIR!! That is the most absurd thing I have ever heard. They said a “silent smoke alarm” went off around the time when doing my hair. And that they are a strict no smoking hotel. Without coming to my room to check, they just automatically charged it to my card. I explained I’m in the medical field, I do not smoke at all. And had to REQUEST THEM to come see for themselves. Upon checking, the front desk put in his report that he in-fact did not smell any smoke. I made sure to get a printed copy of this. Thank goodness I did because it took me days to get a hold of an actual manager. The manager stated there was nothing he could do because the smoking detector was evidence. I told him I had evidence too from his own staff. And that if he didn’t return my money I would take this to the local news and better buisness bureau because this is fraud. You stole my money for curling my hair. And now I have a new fear unlocked about staying in hotels. I couldn’t sleep that whole night. The plumbing is awful, sounds like a loud gurgling coming from the sink. No managers can be reached. The staff was unfriendly except for the one assistant manager. After threatening to take it further they refunded my money. It’s been 6 days and I just TODAY received my refund. Save yourselves.

Breakfast options were amazing and sitting on the patio to

I loved being able to see the bay and boaters. It was a nice pool area with firepit.

I liked that it sits so close to the water, the pool area was really nice!

Very nice and comfortable place to stay.

the room cleaning isn't consistent. One day they cleaned one day they skipped even we asked the front desk to clean our room, but they didn't. We had to ask for toilet paper and towels at the front desk constantly. We paid so much for the room and the room isn't nice at all.

The staff were really friendly and helpful! Beds were comfy and halls quiet at night. Pool was warm and very clean.

Not quick to fix room issues.

It was quiet and my kids enjoyed the pool.

This property is located on the water. Beautiful area. Our room was spacious. However it needs some renovations in the hallways. The outdoor furniture needs updating.

From valet, to check in, room service, to check out, everyone was simply wonderful

Convenient to areas visited. Lack of staff over the weekend; room not refreshed for several days. Restaurant/buffet was ok and service lacking.

Great comfy place

Rubin P checked me in and was so helpful and welcoming. I stayed in a room with a view of the water and it was very nice. The hotel restaurant has great food and drink options, so it was convenient if I didn’t want to go off property. I would definitely recommend staying here.

It’s a nice hotel but, needs some updating. $25 a day for parking is crazy!! Best thing about it is the location, being on the water. And the pool area is nice!

Traveling to different areas between tampa, clearwater and st pete. Was a good location to explore other areas.

Nice big room and big bathroom.

Muy acogedor el hotel y muy buena la atencion del personal

Outside looked nice, but once inside the room - awful. The rooms are super old, faucets leaking, toilet had black residue, smelled old, doors, carpets - at least 20 years old. Definitely needs a facelift.

Love it

$25 a day to park and they double charged us to get out. Confusing and very slow bar and dining service. Air conditioner fan in rooms is ridiculous. Sounds like a 747 landing outside your window. Loud and causes sleep deprivation! Place is NOT worth the money..

It was great other than the room cleaning service did not replace coffee pods. Only left decaf. so I had to pay for coffee each morning at $3.00 per cup. Other than that it was a great place and beautiful views.

Beautiful common areas! I stayed on the 1st floor and the room seemed outdated and the room smelled let old wet carpet. I had to pull out my febreze. Checking in was quick but be aware of there $25 parking fee. It is close to the beach, food and shopping.

Overall it's a nice property but we were disappointed was that nothing is included and you have to pay $25/night for parking. There isn't free coffee in the lobby, you have to pay for absolutely everything. The food at the restaurant was good but not spectacular for the price of it. The staff is really friendly and helpful though and the place is clean.

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I stayed at double tree For couple of nights. Everything was great.

I didn't like that uou had to pay 25.00 to park your car. Nice hotel but no hit tub, o menues or any information in the room!

Very relaxing and enjoyable stay. Several food options were within walking distance. We absolutely LOVED the complimentary cookies upon arrival!

Very welcoming and clean!

Breakfast buffet was a little pricey

I don't recommend the restaurant cause the menu is really poor

The bed was soft and the room was clean. Breakfast was good, however you have to keep reminding them if you already paid for breakfast. The hallway on floor two was dark and musty and the doors are Soo loud and people would slam them. The only Hilton I ever stayed in that doesn't have free coffee in the lobby. I liked the t.vs in the bar to watch games and the crab fries were amazing. Overall it was a nice place to stay.

Charging for the parking is too high.

Surprised to see the entrance door to the room was fading and cracking

In general, our stay was OK, but there were a few glaring issues that reflect poor management. The safe was broken because the AAA battery inside it had corroded, destroying the mother board. This reflects lack of preventative maintenance and lack of care in dealing with the little things, because the corrosion would have been obvious to anyone who bothered t check. There was no fan in the room and the windows did not open, which made the air very stuffy except when the air conditioner was on. That was itself a problem because it was so loud that when the AC went on during the night, it woke me up. After a large lunch, my wife wanted a small snack at the restaurant instead of dinner but it took at least 35 minutes just to get a flat bread pizza appetizer. I say "at least" because after 35 minutes, we gave up and walked out, so we do not know whether it was ever finished. NOTE that the restaurant was almost deserted, so it was not that the kitchen was over-worked. There were other minor annoyances that by themselves were minor, but there were too many of them to chalk it up to coincidence.

Our first room was dirty and there were feces in the toilet. The 2nd room we were moved too smelled like sewage and the hotel manager confirmed the smell was from a backup sewage pipe. We were offered no discounts or reductions for the nights we slept in the sewage smelling room. This place is very dirty and my wife had the worst stay because it was so dirty. The staff member who checked us in was very kind so she should be appreciated. Don’t go here.

The restaurant only had a few items on the menu because something was still broken and will be for about another month according to a restaurant staff member. My bathroom faucet is loose and wobbly. First and last time here Guy working the front desk this evening had horrible body odor. Don’t like to complain, but not a good look for a Hilton hotel

Enjoyed the pool. No hot water in shower, they remedied by another room but water was still Luke warm. In hotel restaurant had no options on menu

The room was not clean and the hot water did not work.

We booked two rooms, and both had extremely loud air conditioners, making it difficult to get a good sleep. Also the hallway has very bad smell

Nice,quiet and clean

Additionally, I was falsely accused of smoking in the room, even though I do not smoke, and the hotel charged me a $300 fee without providing any evidence. When I went to the front desk to resolve the issue, the staff were dismissive and told me I had to contact the president of the hotel for a refund. To make matters worse, I saw a woman smoking by the pool and reported it to the staff. They briefly spoke to her but allowed her to continue smoking. This inconsistency in enforcing their policies was very frustrating. I cannot recommend this hotel due to the poor customer service and unfair treatment I experienced.

Although the hotel decor appeared to have been refurbished/updated recently it still looks very rundown with torn wall paper, dirty carpet, and disgusting stained walls. Our door was difficult to open to the point it sounded like we were breaking in, the lights flickered in one of the lamps which made it unusable, no conditioner in the shower, the safety railing in the tub was coming off the wall (not very safe) and the body wash bottle was recently ripped off the wall which left an interesting mark on the shower tile. Despite the Do Not Disturb sign housekeeping tried to enter our room around 10 am. The restaurant menu is different from the one online and not for the better.

Very nice, great location, good price, highly recommend

I enjoyed my stay and the atmosphere. Staff were very kind and friendly. I definitely will stay again.

This was our first time here and i loved loved loved it. We will be staying again. Thr hotel was clean, the stagf was super friemdly and informative, especially Francisco at the front desk from Italy☺️. Thank you again for your hospitality. We will see you again.

Thank you!

Outstanding hotel. Mr Patel at the front desk was excellent.

We celebrated my daughter's 21st birthday! The prestine ambiance was the fitting punctuation for the occasion! After a day of celebrating, coming here to recoup was so revitalizing and serene!!!!

My wife and I have stayed at this hotel many times. At approximately 9:45 in the morning prior to checkout, there was a knock at our door. An individual from the housekeeping staff said to my wife, "As a reminder checkout is at 11:00. We were both quite stunned, as this has never happened before. We spoke to the manager on duty and explained what happened. She apologized and said she would speak to someone from housekeeping. Having traveled around the world, particularly in the military, I can say that this was a first. I hope this is addressed immediately to prevent further instances as this one.

Amazing hotel, close to restaurants and shopping. Second stay at this hotel.

The location and facilities are good for the price. Bud I was surprised that the room does not have a microwave stove and the sink does not drain well.

Rooms were clean

The sink and tub was clogged after one shower. Maintenance had to fix both issues within the first hour of checking in, which caused me and my companion to be late for our outing.Then, he had to come back because the toilet kept running off and on. That never got fixed, the noise continued all night😠. Very disappointing for a Hilton.

a roach was crawling on the booth while we were eating! It was disgusting!

First yes they just went through a hurricane, the rooms are supposed to be cleaned daily. We had to request that the room was cleaned. The first day we came back to an unclean room. Went downstairs to talk to someone who promptly asked if I had the do not disturb sign on because their staff had signed off on the room as clean.no I did not have the sign on the door. I would not be asking about the room if I had. Second day come back to the room still not cleaned. Go down stairs same scenario. This time I at least heard sorry sir will get right on it.. go to dinner come back to an uncleaned room. Third day go to front desk and ask if my room will be cleaned. Yes sir I will have someone clean it while you are at breakfast. Leave for two hours, go to room and nope room is not clean. Go to front desk told the room had been cleaned because staff had signed off on it. Then I asked if they had the right room number for me because surely those hard working cleaning ladies would not lie about cleaning a room someone has complained about for now three days. Asked if they would like to come to the room and see that it has not been cleaned. No sir we will send someone to clean while you are gone. I personally would not of been as upset about the room if I had not been told the room gets cleaned daily, I would have hung my towels to dry( no towel racks in bathroom) it was the constant being question on what I had done not the fact people where signing off on job not done.

It was an average hotel. Had red stains on the carpets. Room was fairly dirty

Front desk staff. Very service oriented Ladies at breakfast buffet very friendly

Love this hotel, it's staff, and the vies of North Tampa Bay, and won't stay anywhere els when visiting family there...close to ~20 years now, and also has great fishing too:-)

The hotel was under repair, both the pool and some floors, and at the time of booking it did not say anything about this.

Great service, wonderful staff.