Red Roof Inn Plus & Suites Virginia Beach – Seaside

Room clean, staff accommodating and friendly, breakfast choices were good, only issue was the loud traffic. Not much the hotel can do about that. Overall stay was good.

Great

Now the cons, bad water pressure and water took forever to get hot. Toilet clogged but helpful staff took care of it quickly. Overall my stay was nice. Would stay again.

Great staff, clean and spacious room. Great price. Great A/C and WiFi. Parking is a little tight but never had trouble getting a spot. Great location. Water pressure was kinda poor, but you’re not going to get much better on oceanfront hotels. Comfy beds. Didn’t use the pool, breakfast, or housekeeping.

The stay was family friendly with nice breakfast and a pool.

The ambiance and breakfast I loved everything

Exceptional

The room was huge felt like I was in a luxury apartment really nice The Parking Garage was extremely small if you drive a truck you're going to be having a hard time maneuvering.

Very good

Cons: lots of guests smoking weed in front of their rooms

Exceptional

Superb

The pool and the balcony. The elevator

Breakfast was good. Room was clean but really needs an update. It’s worn out and ragged.

Exceptional

Everything plus great from beach Stopped breakfast too early on weekends

Staff and location. Treated me with respect. Security patrols.

Location. Was not good experience to stay. This red roof should refund our money the experience we had. A/c Was not working properly and bathroom komote was no spoace to seat also water flow was low and Sink faucet was datry.

Pleasantly surprised really but I would most definitely stay again for this price and comfortability!!

Very good

Clean room, more updated than most motels in the area that I've stayed in. Floor was clean. Bedding was clean. Room smelled clean. Air conditioning worked very well. Bathroom is very clean and updated, the shower head pressure wasn't phenomenal. Very short walk to the beach which was great! Would stay again.

Only one ice maker Only couple of luggage carts

We had a very good visit. Close to everything

It was not a bad place to stay at all. Only complaint is the parking you have to pay for not included in your room that you don’t find out about until your arrival and the parking lot is awful. There is no room to park and very hard to get in and out of the very small parking two-story garage.

Great location to the beach

Its ok to stay there

Only issue was the tight parking and only two level parking not worth the 9 dollar parking. Overall a good staycation

staff, great room, great location

Very good

Superb

The staff is friendly and accommodating. Lena is great. The gentleman that does breakfast is attentive and clean. And does great work. N

Good Hotel.

Very good

Room was nice and clean, the floor could’ve been mopped though.

Good

Worth every penny

Great hot breakfast! A bit out of style but clean.

The staff was helpful, the room was clean. Half of the light switches/power outlets were not working. Door chain was broken. Location is a little sus.

You better know how to park trying to get in those spoke in the parking lot

Chargeable parking breakfast 50%

Clean room, good location, nice staff. Breakfast is okay.

Room was very nice and clean.

Great property minutes from the beach I would definitely stay here again

Served its purpose.

Good location , nothing to complain about.

Great location!! Would definitely stay again. Parking was a little tight if you drive a SUV, however they are very accommodating.

Poor breakfast and bad water pressure, can see outdoors through door when shut

Room was good, better than a normal motel, pretty clean but the couch was a little dirty. Breakfast was ok, standard free hotel breakfast. Staff was nice and helpful, parking was a little cramped but not too much. Biggest drawback is that it’s next to the street, sound of every truck and car and partying person was heard inside, could not sleep until late.

Good option

Very nice, clean, and spacious room. Loved the bathroom. The mirrors had excellent lighting for applying make up. Microwave was excellent and heated up quickly. Very convenient to the beach. Love the scenary and the fact that you could see the board walk. Excellent price for the time of the year. Parking was tricky for large vehicles.

The room was comfortable and clean. However, the outside of the property needs cleaning and painting to make it desirable to ever want to stay there again. Parking was very tight to maneuver pulling in and out of the spaces.

Food was good and beautiful rooms. Parking was high like $9.00 us

I won’t stay there ever

Good breakfast, nice staffs, easy check in and out.

The young lady at the check in desk was so welcoming and a breath of fresh air. Thanks for making an every day experience bright and refreshing.

Clean and quiet environment

Also you have to pay $10 for parking on top off $175 for 1 night, plus pay a $50 deposit on top of that. It’s an old motel. There was never anyone at the front desk any time we went into the lobby. When we first arrived, there was a signed saying they were assisting other guest and would return shortly. And listed a phone # to call for assistance. I did & told them we were needing to check in. Had to wait for someone to come check us in. Then again the next morning when we were trying to check out- came down stairs to an empty lobby. Same deal- tried to call the phone # to let them know we need to check out. This time no one answered. Someone finally came. We’ve stayed in Nicer hotels at the beach for less money than this one.

Very nice staff, clean rooms, great breakfast!

Cost and clean and close to beach

However there was a very loud car-truck at 4am making noise. They were out working in something but the loud noise woke me up in the middle of the night so not as happy about that

Parking did not feel safe. Area not the best for families.

Shower broken

Clean room!

We had dirty towels upon check in. The power kept going out and there was no storm or anything like that .

Good spot in Virginia Beach. Well priced and not like other Red Roof Inns, much better.

We had a great stay. Staff was very friendly.

Great location, friendly staff, and a nice spacious room. Not a 5 because of the noise from the street and the lack of breakfast options. No non-dairy milk options, no yogurt or hard-boiled eggs, which are often standard in this kind of hotel breakfast.

Check in/out was easy. Staff was helpful, kind, professional and courteous. Very close to the beach, boardwalk, restaurants and other stores. Parking was an issue. The parking garage was not big enough for our larger vehicle and the spaces out front were very tight as well. Our truck had vomit on it in the morning and some guests were loud, drunk, high (some areas smelled like weed) and obnoxious. Breakfast was ok. We did not use any other amenities. If we had been in a medium to small vehicle and management could have found a way to reign in the inappropriate actions of some guests (I know that is very difficult) there would have been no complaints.

El Hotel estaba bien, no era de lo mejor. Habían personas fumando afuera de mi habitación en la noche y podíamos oler el olor, me gustó que estaba cerca de la playa.

Breakfast was a do it yourself waffle and some eggs, bagels, juice,coffee, toast, banana or apple, ABSOLUTELY NO MEAT whatsoever. I am pissed with Expedia and will not use them ever again! They advertise false pricing and it was the second time in a months span they misquoted. When I called Expedia customer service, they didn't seem to care at all that both times my charges were close to $100 more than they "GUARANTEED" their pricing. Absolutely nothing was offered to me from Expedia for them completely scamming me TWICE! I will be making a complaint with the BBB against Expedia for false advertisement. DO NOT PAY ATTENTION TO EXPEDIA'S little pop up box quote saying" what you see is what it is! each time it has been different price for me at checkout. Expedia took away my choice for me. I will be returning to Hotwire and should have never left! I've used Hotwire for over 15 years and was ALWAYS SATISFIED, NO HIDDEN FEES, NO GIMMICKS! I listened to a friend about Expedia and I'm PISSED to say the least🎯 they lack in customer service , lady simply went silent on me, she had nothing to say, and when she did respond after I said hello, she said yes ma'am sometimes they have other fees, I said well how can you advertise as the TOTAL FEE then! and not expect customers to be upset over close to $100 extra this day in age without informing us!! SCAM🎯

Parking was challenging in the garage for a large SUV

No

No water pressure, terrible parking, very rough crowd staying there. Did not feel safe during my stay there for a basketball tournament with my daughter.

excelent

Everything was fine. Safe parking

The rooms were updated, and clean, breakfast was good, needed more options, like yogurt, maybe more fruit, bacon or sausage. Parking was cramped, there was barely room to drive through the parking garage. Staff member was snappy when we called to see if our room was ready.

The breakfast was too poor. NOT MEAT AT ALL. The same scrambled egg every day.

Room was nice, although water pressure in shower was terrible. Room was well maintained clean and reasonably furnished. The property itself is showing its age. Front desk staff was nice and they served breakfast. Heads up the charge 9 dollars a day for parking. Overall not bad choice

Room. Good and affordable definitely recommend and staff was beautiful nd amazing

Room was clean and spacious and breakfast was good

No kitchen, location of hotel was extremely loud right on main streets.

Very clean and so comfortable

AC works great! Room clean! Room looks nothing like the pictures!

beds were very comfortable

It was an easy convenient check in and the room was very clean and actually larger than expected. The daily parking fee was unexpected and should just be included as part of the room but there was no issue with it.

The exteriot was very dated with equipment in a hallway, the elevator was the slowest Ive ever seen. The breakfast didnt offer enough option gor hot food it was just eggs and plain. Fromt desk was very nice though. The owners also live on the property which ismt very common.

Our room was clean and comfortable. The hotel is conveniently located. We were within walking distance of the oceanfront, shops, and restaurants.

The room was very spacious and clean. The breakfast was good. The only thing I may complain about was the shower water pressure was nonexistent. Outside of that I definitely will stay there again!

Breakfast area was great and delicious food

clean rooms and nice views and the ac an heat kept us comfortable

Breakfast was limited in choices and terrible tasting. Phone did not work in our room. Strong odor of weed in the elevator and on our balcony from a neighboring room. You could hear everything outside our room as if our windows were open (they were closed.) Water pressure from the shower head was horrible.

It was a decent place to stay. Nothing amazing, but clean enough and the breakfast was fine. Definitely some unsavoury individuals walking around the property at night though. Slightly trashy/party area but nothing I felt unsafe around with my kids.

The room was spotless. Very nice. Bed was comfy. Our room was streetside, so very noisy . I would have liked the layout of room to be opposite , beds in back of room. Parking is very tight. Scraped the side of my car on a concrete pylon. All in all a very clean room, might stay again if I had to.

Only problem we had was the shower, no matter how hard we tried , the shower leaked everywhere! My daughter stayed next to us and had the same problem!

Front desk staff was wonderful. She made our stay perfect!!

The breakfast was great - much better than I expected. The staff was very nice and accommodating of my needs. The only complaint I have is the water pressure in the shower. It was very low.

Room was bare bones furnishing and location was loud.

The outside was getting remodeled it looked like, but inside our rooms it was nice and clean. The area was perfect and near everything. Parking was tight but for the price I digress.

I was charged for parking, along with several people that check in before and probably everyone that didn’t pay attention to the sign on the front desk that says parking is FREE. I book through Expedia which also said free parking, their website said free parking and the sign on the desk said free parking. Also I was advised about the 10-15 min parking spaces in front of my room for loading/unloading and to park in the garage. No problem, however there were cars parked in front of my room all night. Manager/owner ripping people off and delivering poor service! The checkout lady argued with me about parking when they have a sign on their desk facing you as you’re checking in that says FREE parking. I flipped it around and showed her. How much money have you made off your false advertisement!!

Ok

Very helpful staff! Room was clean and breakfast had an hot dish of eggs, a waffle maker, bagels, etc. Close to the beach and 7-11across the street.

Budget friendly, clean rooms...

We were pleasantly surprised by how clean, modern, and comfortable the room was. The place looks a bit run down from the outside, but the room was fine! The bed was comfortable, sheets and comforter were clean, the bathroom was spotless, and the floor and table surfaces were clean. Really conveniently located within walking distance to the beach, restaurants, and 7-11. The road is really noisy (even at night) and the curtains don't entirely block out all the light, so those were some drawbacks.

Decent hotel especially for the price. They were doing some construction when i was there so there was only one ingress/egress.

The only bad things was the construction going on the breakfast was only till 9 other than that the staff was super nice and helpful and the room was great and had a pretty good view of the beach even though it wasn’t ocean front we could still see the ocean

Fast check in, huge room, clean room.

Very nasty attitude from management and staff. No humility for un forseen circumstances will never stay here ever again. Manager nasty condescending attitude just 0/10. Do not recommend

The

Clean room, quick check in, good breakfast

Heat wasn’t hot enough

The room was 46 degrees and even after 1 anf half was not heating up. Had to ask for tge drlux items that was supposed to be in the room. After 2 hours moved to new room . I was not impressed.

Went great!

I was traveling from Florida for my nephews Navy graduation. Front desk lady (morning/day shift) is not too pleasant to deal with. On day two (out of 5) we requested to change our room due to poor heating unit. The heater was not warming up the room enough and I was traveling with two small children. Also, after a while the heater was just blowing cold air. We were given another room but it was even worse and it smelled like a smoking room so we stayed in the original room. I was traveling with two children and they both go sick during our stay. I was told by the day shift lady to put a towel by the door but the cold air was coming in from the bottom and side of the door. It was so bad that when it started snowing the snow was coming in through the cracks because it was also windy. I had to take my 2 y/o to an urgent care the next day because his symptoms got worse. I don’t see an option to add photos or videos but I wish I could just to prove I am not exaggerating. The night shift ladies were great. One of them even offered “fluffy” blankets that they had in the back but why was that not offered to begin with by the morning shift lady? And talking about blankets, the beds comforter had HOLES.

I don't normally write any reviews as everything is subjective. HOWEVER, arriving at the hotel and then the hotel says there is NO HOT water and a shower isn't possible for a day is not acceptable. The hotel did say I could request a refund through Expedia, which I did and was granted, but should have been more PROACTIVE in calling me, it wasn't that busy!

The room was very clean. The stay was pleasant real lay back .I enjoy the stay i would stay again.

Penny was a very wonderful and helpful receptionist and helped me with everything I had to deal with and was so very pleasant to chat with! Definitely made it a better night being checked in by her

yes the service was excellent. room was big very spacious. it

Good food

Lovely stuff cozy quiet stay

Clean and spacious room.

The rooms were so nice, spacious and clean. The balcony and the view was an amazing part of the room. The breakfast was delicious and the staff made the experience even better with their hospitality, friendliness and very professional. We definitely recommend this hotel

No hot tub but the breakfast was simple and decent

Huge room, but very poor design, very tiny bathroom, lots of wasted space!!! Very limited breakfast options! Hand soap and body wash are all out, but staff are friendly and refill them fast. Room is clean, no water pressure, slow running water.

Terrible staff. Loud

Was great for what I needed. Great TV and ch option.

Room was so clean, I loved the quiet that we got even with people being around us. It just felt nice. Large tvs made it even better

Room was clean staff was courteous easy check in and out.

The staff was excellent. Mgr Lena was very helpful and very knowledgeable. I was very satisfied with my room selection at this

The staff was incredibly friendly, courteous and kind. The hotel was so clean and smelled fresh. Beds were super comfortable. The bathroom was spotlessly clean. Conveniently located across the street from the beach. Very nice hotel and would recommend to everyone.

Rooms clean easy to get to I’ll be back in a few days

Great stay.. Quiet & clean. Will stay again!

Breakfast was simple but very good.

Better breakfast variety

On day 1 the hot water was not working I went to the front desk to make them aware within 2 hours the hot water was back on, and the lady working the front desk was so helpful.

Staff was very polite and helpful when I locked myself out and we found the room was clean.

Partial ocean view was worth it! Great staff with excellent customer service! Best maintained Red Roof Inn I’ve seen! Very clean as well with comfy beds!

Everything was great. Downside is thin walls and hearing people through them talk and such

My check in service was smooth, the guest service ladies were great. My view was decent. Breakfast ending at 9am on the weekend I thought was extremely too early, therefore we missed breakfast. I myself work for Marriott hotels and at least we give out guests until 10am. My room was clean for the most part, however there wasn’t even a phone in there to contact the front desk. We were not bothered by any noise or noisy neighbors so that was a plus. Just the smell and coughing of other guests smoking marijuana was bothersome. I was a little upset being from out of state, not getting in until late at night and requesting a 1pm on a Saturday morning check out, I was denied.

Balcony view was very nice. Pretty skyline during the day and night for the price

Rooms were better than expected. Though everything outside of that could use improvement. Including the breakfast. Staff was great though.

The room was spotless and more than I anticipated with the living area set aside from the beds two TVs microwave refrigerator all on the first floor

Room was spotless and quick check in

Cleanliness of room, noisy during night with loud music and lack of outlets inside room and limited parking

it was too no to this day

Lena provided excellent customer service

Nice spacious room with nice views and large TVs. Very kind receptionist. Only few minute’s walk to ocean. Would stay again when in the area.

Lena and Nathan's service was phenomenal. I spent many years eployed at a Forbes Five Star rated property, Lena in particular was easily this level of service. I was shocked to experience customer service of this caliber here. If I return, it will be for the service in particular- I found the facilities fine but lacking in a few ways.

Mattress covers on both our beds were not changed with pee stains

The staff was extremely friendly and made me feel comfortable. The room and everything about it was exceptional. I proposed to my girlfriend from the balcony view and it was magical.

I was there for just one night. The towels were old. The washing gel should have been checked and refilled before guests arrive. The coffee pot had water which seemed to have stayed for a few days. The pot was slimmy while cleaning it. A few more choices like having yoghurt for breakfast would have been good. I didn't like that the corridor was right outside the room where one could be easily seen through the window.

2. However, when I tried to call the front desk in the middle of the night when the neighbors were very noisy talking and laughing outside their room, there was no response. I tried twice. I was afraid to stick my head out the door to ask them to be quiet, but fortunately when I did, they went into their room and closed the door very apologetically. Still, the hotel staff should be the ones to enforce the quiet after 10PM rules. 3. In the middle of one night a drunk-sounding woman was walking up and down the walkway on the 6th floor banging on all the doors saying she couldn't find her room and was locked out. This woke me up, sending goosebumps of fright up my spine. Apparently one of the rooms on the 6th floor partied all night long. 4. I did not eat the breakfast. Options were limited and quality looked average. 5. My car was dripped on in its parking spot leaving a dirty residue. Underneath the car was a puddle. 6. The notebook describing the room etc was filthy inside and out, and needs to be replaced. I felt like I had to wash my hands after touching it. 7. The bed and bedding were comfortable and clean. 8. The air conditioner worked well and was not too noisy. 9. The bathroom was clean and the shower was good. 10. I liked the policy that the staff would not go into the room to clean it unless a specific request was made. 11. The smell of the room was OK. 12. The mini-fridge did not have a mini-freezer. It should.

Clean, quiet, safe, convenient, accepted our ESA dogs without fees, comfortable.

Clean, quiet, accepted our ESA dogs without fees, friendly staff.

The place had an 8.4 rating on Hotels.com and the price was good so we tried it. Staff was excellent but the area around the place was sketchy. Staff agreed to refund three nights without any issue so we moved to beachfront.

room smelled like cigar smoke, parking garage small and hard to navigate. front desk staff was very helpful.

Good for Neptune festival vendors. Nice place

Price was right and our time there was made better by our stay.

Cons: water pressure was non existent and bathroom was very small.

Great place for a quick overnight beach trip. Staff is wonderful.

This was in walking distance to the beach which was very nice.

Very basic room. Breakfast adequate but less choices than most places we stay.

Lina was the best. Check-in was easy. Room was clean and really big. Will definitely stay here again.

Room was great, pool was located on same floor and breakfast bar was limited. Walked to everything and a block away from the ocean.

Rooms were clean but damp. AC wasn’t great but for the amount of time spent in the room it was ok. Staff were super helpful and considerate. Beaches within walking distance but would reccomend a wagon if your gonna stay a while. There was a car horn that kept going off and was quite annoying. The jets were super loud but that isn’t the hotel fault.

The front desk staff was friendly and very helpful. Other staff members were also, very friendly.

Front desk staff - one couldn't speak English and didn't know what she was doing. Couldn't explain charges on bill. The other lady, maybe the manager, was rude in multiple interactions. Property was shabby. Bathrooms tiny. Showers leaked. Generally dirty.

Clean nice staff.

Check was easy and the staff was very professional. The location was convenient and a 2 min walk from the beach. I enjoyed the free breakfast included.

Property is pretty run down and very noisy. Not a pleasant stay.

Friendly

Staff was great and room was very clean.

Staff was very accommodating and friendly. Parking can be an issue with larger vehicles. Overall a good experience.

I normally stay at 4 star and above properties but have nothing but good things to say about my stay here! Staff were pleasant and informative, rooms were very clean and renovated, onsite parking with plenty of spaces, quiet area and my room was comfortable. Would definitely stay again!

The hotel was good, the front desk staff went above and beyond, the breakfast area was good and typical hotel breakfast, what I didn't like is the beds were sand on the sheets so housekeeping was not doing their job properly, otherwise the hotel is a walking distance to the beach, kids and I enjoyed the stay.

Excellent

Very nice, but no kleenex in room.

Staff was very pleasant! Room clean but small and simple. Breakfast very disappointing. Short walk to the ocean.

This is a wonderful hotel. Very clean and the staff was amazing. I would definitely stay again.

AC was loud could not sleep and next door room was very loud. Payed for 2 days stayed one day. Staff was very nice.

The rooms are very clean! Shower pressure was rubbish, but everything was clean and that was a minor inconvenience. Parking was also a little tricky for anything larger than a compact vehicle. I will def stay here again.

Old, rundown and bad odor. We had to buy and disinfect our room!

The staff were very helpful and kind. The room is pretty basic but clean. Loved the extra little couch area for the kids to “hang out”. Quick walk to the beach, stores and restaurants.

My stay was wonderful. I would diffently stay there again. Staff was friendly abd vwry helpful

Staff was amazing, very polite, and helpful; the hotel is pretty close to the beach and the boardwalk so it's easily walkable; no issues with parking; kids enjoyed the pool and that we have two TVs in the room, so they didn't fight for the remote. Great experience! I will come back, definitely.

My only concerns was an issue with closing the windows curtains because of defective broken hooks,smuggling windows and food residue left on balcony.however over all GOOD STAY!

Ok. Stay. Room was clean

Very good hospitality.

Excellent hotel!

Everything was good

Big room, tiny bathroom

Great location with exceptionally clean rooms! The hotel exterior can use some loving care and the free coffee in the lobby should be hot, not warm. All in all, great price for location.

The friendly workers!

I thought this was a hotel!! It had great ratings but I didn’t do my due diligence to confirm everything. It was a motel and the exterior was run down and definitely not what o thought I was booking! The room Was clean but old. Textured walls old colors, baseboards pealing off. Cable was shotty. One elevator that was very slow. Neighborhood was questionable.

So much commotion + chaos going on at the hotel so I slept in my truck. The room felt stuffy & humid. I hate to leave negative reviews but I'm an honest person.

The staff were so kind and accommodating! I can’t say enough about how nice they were. The room itself was fine but the shower was dirty and the water pressure hardly existent. The pool was a little dirty, some bugs and hair presented and this was 5 minutes after it opened. Again, the staff was amazing.

Bed was ok .. lots of food options near by

Staff was great the place was great

A bargain hotel if want to save money bit be by the beach. The room was ok but the property is in major need of renovation. Looks a little sketchy but was convenient to all amenities. Staff was also great!

The free breakfast is simple but good. The pool is awesome too; my son enjoyed it. The room is clean which is amazing. Everybody else wants beach view but to walk a little to go to the beach is something I enjoyed.

The door needed to be pulled really hard for it to shut, the furniture has mystery stains on it, there are scrape marks on the wall, the corners have that dirt buildup that accumulates over the course of years.

The room was not as expected. The pictures looked enhanced and looked so much bigger and nicer than the actual room. I also did not get any free water bottle and the snack box as stated in the description. I was really hoping the room was a lot nicer. Water pressure is also not strong especially in the shower.

Love the hotel, will come back again.

Clean, nice room. We got the suite, and it was very roomy. Short walk to beach and shops. Will stay again!

Great staff. Big rooms. Location is great too.

Its a nice hotel. Staff were awesome

Breakfast area is tiny and gets very cramped. The variety is alright. Parking garage was confusing and tight but also fine. Rooms were clean enough although could definitely be better as the bathroom looked like it was only barely surfaced cleaned. My biggest complaint was that they allowed two cans of contract workers who I assume might have been staying there shower from afternoon till wee hours were blaring music and drinking beer in the parking lot right below our room. I definitely didn't feel safe walking around the corner leading to a side street with my kids. Positives were that the beds were pretty comfortable with the exception of the sleeper sofa that was just springs and the staff was nice at the front desk. Location is good since it's a short walk to the beach, food, and shopping.

Overall good..jets passing over the hotel and off of main street so you can hear some traffic

Looks like the renovated recently. Not a bad stay. Breakfast is a solid 3/5 it’s free but there are some restaurants near by that are good! Close to beach. If you’re looking for convenience this is the place.

Loved staying here so vlise to the beach. The room was clean and tidy. Staff was super friendly.

Amazing

The beds were good, but the pullout couch is terrible really thin mattress

When I stayed there the first time it cost half the amount in the room is twice as nice. I thought I would upgrade to a suite because we had three adults going in the room that we stayed in. That was a so-called sweet was terrible and the sign on the building I could hear inside the room all night long And the AC would not cool the room down and it was not a suite it was a studio.

I had rental car problems the day of check in. I was not sure how long it was going to take us to resolve the issue. I called the Hotel,told whoever I spoke to my issue,told them we wont get there until after midnight. This person did care to tell us that after 3am we cldnt check in. We get to the Hotel and unfortunately they had canceled our reservation as a "No show". They also claimed they cld not see the record of the call to them even though they cld see it on my phone.I called that same number right there and they answered the call. The Manager Lena or Rena..claimed I was lying that I had called.She said their phone records cld not show the call log from the previous day at 7p,even though the gentleman who I talked to first said the call log was not showing my number but other person's number. She was not helpful at all and within 3-5 minutes of talking to her she told me to leave the premises. I had driven 10 hrs to this hotel,needless to say i had to spend another 1400 dollars to book another hotel. The manage r said to me,I could always go book another hotel. I felt disrespected they did not acknowledge I called and lied about the call log.

Location is very close to the beach and restaurants. Parking is onsite. Only one elevator. They did not regularly clean your room unless you requested. The breakfast area is small but offers hot food options. The room itself was very clean but you could hear a lot of noise at night. The ice machine woke me up multiple times throughout the week and the pool is noisy until it closes. The shower curtains do not go all the way to the floor, so you will have a pool of water all over the bathroom everytime you shower. Overall it does the job and the staff is very friendly and attentive

Dont ever stay at this place terrible rooms, beds, terrible staff, tiny bathrooms, breakfast is offered but was awful no air conditioning in dining hall so was super hot and humid, in room air barely worked we were all super hot, and the rate was $401 per night way to pricey for this awful hotel.

Although breakfast was included the choice was not appetizing at all the eggs looked not real and had no taste. Although this property advertises itself has smoke free it is NOT people smoke on the hallways. You should not advertise yourself as smoke free bec it is not true. The pool although small it was nice to have pool towels should be more available they did not always have them on stock the place needs some tender care. Water pressure was poor and the towels were very worn out.

Room was clean but very out dated pool was very rough and breakfast was awful

Hotel a block from the beach, beautiful view, nice and clean staff, it was nice, the only thing I didn't know was that the Jets flew overhead until 8:00 p.m.

Nice clean room

Dont ask for room service to clean your bathroom they wont come and the front desk will give you every excuse why they wont

Overall it worth for what you pay

Outdated

Everything was good for the prce

Lena (I believe that’s how you spell her name) was great, she was energetic, informative and made sure my check in ran smoothly, and that I had a relaxing stay.

The staff was great and overall we had a okay stay. I was just a little disappointed that we paid extra to have a room with a full kitchen but they had nothing to cook on and with so I had to buy items while I was down there just to use the kitchen. Wouldn’t have been an issue if it stated that I could have packed my own. Also the towels kept coming with hairs attached to them. The parking garage is a really tight squeeze for larger vehicles like SUVs there are pillars and poles everywhere making it difficult to park properly in your space or maneuver through the lot. The beds were really uncomfortable even for my kids. I don’t think the price I paid was worth the stay. The nicest thing was the walk to the beach was convenient.

Everyone was so friendly and helpful

I didn't like how tight the parking space was but the property itself was well placed when it came to choosing different locations on were to go

Everything was great

Good Location.

Our room was clean with a minor issue with the mini refrigerator not feeling up to temperature. Lena came to check it out, offered us a room change (we declined, it wasn't that big of deal) with more follow up the very next morning. The hotel is conveniently located to shops and food and of course, the beach! They have a small selection of hot and cold food for breakfast. The pool was nice and more importantly, CLEAN! I would definitely chose this hotel again.

Loved the area, loved how close everything is including the beach

Staff was amazing room was great

Property manager contacted me late at night via room phone and asked about my rating from Expedia app for the room, and harassed me about leaving less than perfect score. Expedia needs to tell users it will be shared and it was uncomfortable to be accosted on my first night.

Hotel was excellent no issues no problems.. Check in quick and easy. Front desk Lady was amazing she provided great customer service.

It’s a really great option for the price. It’s very walkable to the beach and has plenty of good dining options nearby. Skip their free breakfast which isn’t good at all and eat at one of the many awesome breakfast places within walking distance. Interiors are renovated and modern.

Awful all the way around. Parking garage was so small it was dangerous to be in. The room for the price was a joke. Would not reoand will never return. Very disappointed.

Not the best looking hotel outside if u r used to a 3-5 star hotel but it was clean. The staff was very nice - Nate/ Nathan( overnight/check out) & the female (evening shift with the dark hair). Right off 10th St. it’s a straight walk to the beach. Very good price for location. Get out early (before 930/10a) if ur trying to set up on the beach or come out around 630p for the sunset & less people. Parking deck is a little tricky & tight but doable.

Staff was GREAT!!

Not a pleasant stay. The property appears to be an old, poorly maintained building with little effort from the owners to make improvements. Looks like they are only focused on cost reduction profit and no qualitative improvements. The railings on each floor are extremely unsafe and pose a serious risk, especially for toddlers and young children. The swimming pool was unusable—filled with sand, debris, and hair.

Nice accommodations, definitely family friendly, room was near pool area and was a bit noisy but once pool closed quiet.

The rooms were very clean and just a short walk to the beach

The stay was good and the view from the balcony was great! Just had an issue with shower leaking water onto bathroom floor. Bathroom I felt was too small, not enough room to move around. Overall, as long as my kids were happy, I was pleased.

Water from shower leaked into bathroom floor, other than that everything was fairly average, not nice by no means but for the price it was okay

Manager Lani was great! Awesome customer service. Breakfast was good too. Our room located at the top floor has less foot noise. Great! Walking distance from the boardwalk and restaurant were plentiful. For the not so good part - Middle headboard desk came loose off the wall and fell on the floor in middle of the night. Shower has low water pressure. For some reason, water leaking out of the shower sliding glass door no matter how tight you closed it. Overall - a good stay.

Enjoyed my stay!

Ok

The staff were very nice! The swimming pool was very good! The space for the dining area was very limited!

Not clean at all. Not worthy of money!

We had a comfortable stay staff was friendly and hotel was in convenient location. Room was clean. Breakfast was great bonus!!!

The pool air was filthy daily. Free breakfast was in a very small room with an hour wait daily. The cleaning lady did not speak English so she had a hard time addressing issues associated with our room and supplies requested.

Also the upper level parking has very narrow parking spots.