Hamilton Hotel Washington DC

!

Front desk is amazing. Specifically Mikiyah... outstanding at her job. A absolute problem solver.

Rooms are too small, bed are not bad, cleanness fair, location is good, staff okay

Later, when checking out the fees are not disclosed or mentioned.

Clean room. Very close to Metro.

Beds were great. Nice restaurant.

Hotel smells and looks wonderful! Spacious room with nice view. Location wise central to most tourist spots. Wonderful stay!

If that was the only room I saw in that hotel I would never have though of going back. On the last night I was supposed to stay there after complaining several times the manager put me in a nicer bigger room. It changed my whole perspective of the place. I also have very high regards for the manager who was kind and accommodative. They gave me a $75 room credit. Overall the first two night were dreadful and I felt like I had to endure but the last night was okay.

Staff was friendly and helpful. They will go out of their way for you. Room was clean and comfortable.

Great hotel and walking distance to all touristy spots.

We were supposed to get a $20 food credit and it was never mentioned. Other than that, it was a nice hotel.

Nice, clean property. Lovely beds & shower None

This was a great hotel to stay in. Lovely comfortable bed, excellent service from all staff, and a great location. The bathroom was awful. Really needs updating and the bath needs to be ripped out as part of it is buried in the wall so there is no edge which made it different to get out of the bath.

Great location. Quiet room. Excellent bed. Front desk team is very helpful. The bar was closed at 9:30pm which I found unusual for a downtown DC hotel. Overall a good option!

Bad

Everything was great except the $25 facility fee and $3.99 facility fee tax. I also wasn’t expecting the $100 hold for incidentals. Maybe it was all listed in the fine print.

The biggest issue was the Wi-Fi. The internet connection in the suite was extremely unreliable and often unusable, which created significant problems because I was working remotely during my stay. On multiple occasions I had to leave my room and work from the hotel lobby just to get a stable connection. Housekeeping was another major concern. Despite staying for five days, our room was never properly serviced. We did not receive the level of cleaning and housekeeping support that should be expected during a multi-night stay, especially in a suite category. The location of the hotel is excellent, and the staff I interacted with were polite, but the combination of poor Wi-Fi and the lack of room cleaning significantly impacted the overall experience. For a hotel at this price point, I expected much better operational standards and guest service. I would not choose to stay in the Diplomat Suite again unless these issues were addressed.

Exceptional

Cold AC, historic building, nice staff, location, mini fridge and microwave N/A

The hotel is beautiful. It smells amazing. Greeters are super friendly and helpful. Front desk is very helpful. The room was spacious and clean. The restaurant was okay. Food was good, but I expected a bit more than what we received. Meaning food was good, but a bit bland. Server was very very nice. I absolutely would stay again, and recommend to others.

The hotel staff was professional, friendly, and helpful. Manny, the bellman, was extremely knowledgeable about restaurants, stores and sight seeing places. The hotel restaurant service was awful. It took about 35 minutes to get our breakfast order and it was only lukewarm.

Exceptional

only location e hotel is very old and poorly maintained. The rooms are worn out and in need of renovation. The bathroom was a disaster — the shower head barely worked, and we practically had to use our water bottle to rinse ourselves. Overall, it was a very disappointing experience, and I would not recommend this hotel to anyone.

Good

The staff is what makes this place so great, if it weren’t for them it would just be an average hotel. They were ALL so friendly and accommodating, made the place amazing It was great we had no issues

My best friend and I just checked out this morning, and we were sad to leave! The restaurant was delicious for brunch yesterday and overall the hotel was very nice. The water pressure was good, beds and pillows comfy, and temperature control was also very nice. We will definitely be returning in the future. Shoutout to staff member Sabrina for literally being the best ever and helping me with a credit card issue I was having — she is a gem and immensely helpful!!!!!

The room was clean and the bed was very comfortable. Staff was friendly.

I loved it here !!! It’s so fancy you really feel like royalty walking in!! The staff was great !!!

好

Exceptional

Exceptional

Room was fairly clean (not updated and dingy carpet). Staff was very helpful and the restaurant was delicious. Not the hotel it used to be but a decent and convenient stay nonetheless.

Good location; very courteous and helpful staff; fine restaurant on site. The only downside was sirens from the nearbyl firehouse going off one night.

Curtain in the hotel was stained and utterly nasty. Fridge "freezer" had so much ice that the door wouldn't shut properly and it would never defrost/melt. Shower handle kept falling off. These are things you expect in a cheap roadside motel, not a D.C. hotel with a "famous" bar in a great location.

Cute, clean, great location! Comfy beds, big thick towels. Highly recommend!

Good experience overall, as usual, but we were disappointed with the bar closing so early every night. Who closes a bar at 9:30p or 10p even? Regardless, the housekeeping service was top notch, and the breakfast at the restaurant was surpringly worth the price. For a good hotel in DC, the Hamilton is a great value for the money!

Excellent hotel choice in Downtown Washington DC. The staff was amazing. They gave us wonderful suggestions on how to see the city Memorial Day weekend. I would definitely stay here again.

Very good

Very good

I did not enjoy this hotel, despite the staff being friendly. During the day, the hotel has natural light and it feels much better, but unfortunately I checked in at night. It felt dark and the rooms are SMALL and OLD. The beds are full size, not queen. I checked out the next day. I would not stay here again.

Sabrina was the first person we encountered in DC and I wish everyone had that experience. She set the tone for the rest of the trip and brought a smile to both of our faces. The room was lovely, the entire staff was friendly and we will be staying here again!

Exceptional

The style and decor. Paying for parking

The Hotel charged a $400 resort fee when Expedia guaranteed an all inclusive rate on their website. And it was just a hotel, it had zero amenities. Both of the companies are fraudulent.

Gym is very small. Some lights (including entrance one) were not working in the room. One has to stumble into the room and find the working light in the evening. Bed side light was not working either. In-room internet speed is average.

Superb

Very good

Loved it!

Everything was great! I wish they could leave a bottle of water in the room so we could fill it ourselves from the machine at the lobby. Otherwise, everything was perfect. The location staff was very clean.

come for the second year for Glow Fest and def recomend, super clean. beautiful. 5/5

Convenient, clean and staff was wonderful

The room was very clean and everything was better than expected.

The Hamilton is an old hotel in beautiful condition. The attached restaurant/bar served delicious food with the option of dining outdoors. Friendly staff, very busy area but quiet for sleeping. Nice park across the street. Thoroughly enjoyed our visit.

Good stay

The price Rooms were too small. Double beds in room need to be queens. Bathroom door handle was not fixed when I asked. Never got fixed.

Hallways and rooms had area needing or in progress of repairs

Jamie checked me in and she was fantastic. I appreciated her professionalism, being courteous, & kind. She greeted us with a smile and made the check-in process a breeze!

We were charged a resort fee, but no one explained what it covered or what amenities were available. Overall, it was overpriced for the quality of the room, and I would not recommend it.

Last 3 hotel give us far room because I booking Orbitz

Beautiful hotel! I would definitely book again!

Rooms are very nice and clean and the staff was extremely friendly and helpful. Great time and great stay.

Elegant hotel with great location. Outstanding restaurant just off the lobby.

Great property

The staff was 10/10!!! Definitely recommend staying there!!!

The hotel location was great! It was walkable distance to other restaurants and other amenities. The room size was too small.

Convenient location and helpful staff. Clean and comfortable room and dining area.

The property was amazing. Only mistake I made is with the breakfast. I thought Expedia gave me a DAILY credit of $20 towards my breakfast and was amazed to see it was a one time credit of $20. Not sure how a one time credit is a good incentive to eat but ok. Other than that it was perfect.

Nice hotel for a quick getaway. Located central to all the areas in town

Reasonable hotel in a great location but the room was dated and not cleaned very well. They did not automatically replace coffee, cups or toilet rolls ( had to ask). Room lighting was also poor and the old air conditioning unit was noisy. It was OK for a few days sightseeing.

All was good, Breakfast was very nice, but also expensive

Everyone working there was so nice and accommodating, even with such a last minute reservation. Will definitely be back for a longer stay!

Very bad room service and also water was leaking everywhere

Cutting need to be replaced ( smell really bad), I was overcharged for the mini bar that I didn’t even touch. Staff was rushing me out at the check in. Valley parking prices should be posted online.

Great location

Wonderful location. Rooms very nice. Staff friendly.

C

The location, facility, & staff were excellent. Room was size was fine. Unfortunately, we had to keep the shades closed because our view was the south side of the Washington Post building, literally in our face. There was no city view as described.

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Hotel was amazing. Kai at front desk was great. Not impressed with restaurant. Way too fancy

i was smiling from beginning to the end i was amazed by the beauty of the hotel it was a 10 out of 10

Thank you

喜欢窗帘

Clean rooms, helpful front desk staff

Love the Hamilton - one suggestion - check the gym. Neither peloton's were working - that is a really big draw and would be great if those were working.

Great location. Breakfast was amazing. Would stay there again!!

We loved our stay at The Hamilton Hotel in D.C. it was a block and a half from the metro which made transport from and to the airport so convenient. The location also allowed us to walk all the wonderful sights of D.C. The hotel was clean, the hotel staff were friendly and went out of their way to make our stay enjoyable, and we loved the restaurant located in the hotel where we would go after a long day and enjoy a bottle of wine! We will definitely stay here again!

The price was not worthy overall. Staff are friendly but the hotel was not refurbished and facilities were old and not maintained. Toilets were making noise each time flushing it, and the bath was not powerful enough. We were living in a connected room and we could hear neighbors talking very clearly. Good location though. Not recommended if you want a peaceful and quiet place to stay.

Nice stay

Nice clean room and the hotel amenities great as well as nearby restaurants

Restaurant was amazing, hotel room was clean and great all around. Close walking distance to main attractions.

I went to 3 floors before finding an ice machine that worked. Horrible parking but luckily we had a spot right in front of the hotel. Small rooms. No refrigerator for personal use . But over all, comfy, fancy-like, perfect area. Nice front desk staff. Clean room. Awesome housekeeping staff.

The place is great

Very good hotel.

The hotel was close to the city and accessible

Very nice place clean, friendly, great location

Really enjoyed our stay at the Hamilton! Staff was very helpful, room was clean and the location was outstanding! We will be back!

Great hotel in a great location. Walkable to many attractions, restaurants and nightlife. Nice onsite restaurant/bar. Valet parking was convenient but a bit pricey ($70/night).

Large, clean room. Nice bed, great pillows. Great location and reasonable price!

Beautiful location

Was told I would only have to pay about $70 when I got to the property when I booked to be charged $100 per room for a deposit and then got charged a bunch of hidden after fees and taxes after the fact from my deposit. The hotel itself was nice but was disappointed with the unknown knowledge of a deposit and not getting a full refund because of “Facility fees, Community Impact fee, and taxes on both.”

good location, clean, but

It was fantastic

Roomcast didn’t work

Breakfast food was excellent.

The front desk people are awful. Incredibly rude and unkind. I tried to ask about a fee post stay and the woman on the phone hung up on me. Nice hotel in close proximity of everything, just bad staff with no

Comfortable and convenient.

Clean room

Its an old hotel thats not needs a renovation badly. Town rack fell, knobb came of bathroom door and the bathtub didnt drain properly. Carpet coming up in the corners of the room an looks worn. Windows shades are filthy, bathroom vanity the wood is warn badly. Will never stay here again. The price is way to high per night to stay here. Its location is perfect though, and lobby looked nice. But I will never stay there again.

I was promised $ 20 credit towards their restaurant but I don't see it on my bill and now I have to chase them to get it . Not something I was expecting :-(

First of all, it’s our first family trip to DC, and we don’t really know the hotel doesn’t offer on site parking until we got there for check in. So we had the valet parking for the staying days and tipped the driver after checked out. Basically it’s $200 extra. Well, we do understand the hotel locates in the city, so it’s kind of fair. Secondly, the carpets in the room is pretty old and dirty, it has stains that could be seen. So I let my kids have their shoes on most of the time. The room keeper did the great job, at least the towels were clean. If the boss can upgrade the carpets and more, I would like to give another chance to stay here when we visit DC again. Thanks!

Great experience.

Very nice staff. Location was good for my trip. Room was comfortable

Breakfast was not good at all. They have better restaurants near by. Got there late and just wanted to get checked in, front desk staff talked sooooo much it took forever besides that the staff was nice and so was the hotel

Excellent

-

Great food value eateries close by eg Stan’s (get there early). Valet parking $69 plus fee and taxes per day is steep but in line with others and worth it for ease of parking and access to car if you drive in. We enjoyed our stay and would stay here again

Staff was amazing and helpful.

The staff was extremely friendly and went above and beyond in so many instances. I had a very pleasant stay from check-in to the cleaning service to the concierge to the bell captain to check out. Wonderful experience!

Water pressure in the shower was lack luster with a dribble and the ice machine on both 14 and 9th floor did not work. Being on the 14th floor and having to check every level until we found one working was disappointing. A bit pricy on the daily car parking. Overall we loved the place and the location and would recommend it to others. I’m glad we chose to stay here.

The hotel charged me breakfast even though I did not eat breakfast at the hotel. It took so long to resolve this issue. I will never stay at the hotel from now on.

The front desk was short staffed, and I had to leave before returning my room key and getting a receipt because no one was there and this was a 11:00am. The door man and other staff were very nice and helpful when no one was manning the front desk.

2) The mini bar had price list, but in addition, the hotel charge additional $1 for each purchase, which was stated in a. small font. 1$ is not a big deal, but I hate when a hotel plays hide the prices in small font... so cheap trick.

The towels leave a lot to be desired

A lot of unpleasant commotion inside and outside of hotel.

The lobby is beautiful and smells really great. However when I checked into the hotel (paid an early check in fee) the bathroom was not fully cleaned, when I let housekeeping know she told her supervisor, they came back together and looked at it but did nothing to fix it right away

The stay was great! But parking was unacceptable!!!! To park here cost $69.99. So we park a block away.

It is fantastic hotel at the good location. It is easy to access every places in the Washington DC. They offered us a good service for our 4th anniversary, just tell them when you booking. Definitely come back this hotel. Love ❤️

Suite smelled awful, had to ask for air refresher and check in and check out were delayed.

Very good experience every year

The food at the restaurant wasn't so good. My food was burned.

Housekeeping missed our room. View from this suite was the next building Via Sophia restaurant was good We had great experiences from previous stays. Hotel did credit me some fees.becausenof the leaking ceiling.

Staff was friendly and knowledgeable

The service at check in snd check out was great and my room was small but great at the same time.

L

Absolute worst hotel I’ve ever stayed in worst vacation hotel ever

Check mini bar items as soon as you get in and notify front desk to confirm all items are there half ours were missing and a bottle of wine was opened and empty sitting on the shelf.

Not applicable. My meeting was a breakfast meeting elsewhere

Was a great location, food was delicious. They need a store with more snack choices than a vending machine

We had a great two days stay at the Hamilton hotel that we thought was extremely lovely and presentable and clean. The staff were super friendly and very helpful and we had breakfast on the terrace. It was a beautiful day and the service was great and the food was delicious. It’s a very centrally located hotel in a nice neighborhood so we were delighted! Thank you!

Good

Nice property, friendly staff, and great distance from the metro.

My wife really liked the room when we got there our room wasn’t ready so they upgraded us The room, very clean good location, restaurants, and stores close by has a restaurant in the hotel.

Very nice staff! Clean and nicely located

The hotel is very beautiful and in a very convenient location. I upgraded to a studio king, and to be honest I did not like it. The part view room was so much better. The studio king room had one window that pointed to some dark alley. I paid more for it, but in my opinion, it was a downgrade.

Updated rooms throughout. Close walk to the White House.

The room was clean, staff were friendly and accommodating. Valet was super helpful and stress free.

Clean room

Clean and quiet room. Elevators are slow and often overcrowded.

Location was great, subway was just a block or 2 away. Staff was great. 20 minute walk to a few of the museums. As for the room, there were 2 red jellybeans on the floor by the beds. Even after 1 night and housekeeping came, they were still there. Sink had chips/crack, visible stains on carpet. Bathroom was clean, but those details took away the quality that was expected. Pillows were too big or bulky, not comfortable to sleep on.

The room was modern, quiet, clean and spacious. Window was facing building, but there was plenty room to adjacent building.

Great location. Hotel had minor flaws shower was leaking, not all lights worked in the room. Front desk was not very friendly

Really nice staff, quick and efficient

The food was fine, the bar was a bit overpriced (I would tip more if they weren’t charging nearly $20 a shot). The staff were stellar. At every turn, they helped me as quickly as possible and I felt their dedication to giving me the best service and stay possible. My room was very comfortable, the AC powerful, though the sound from adjoining rooms carried over a little (other ACs turning on and off, doors slamming, hot water through pipes), though this is standard in most hotels.

nice enough.

Hotel was very clean and friendly staff. The restaurant at the hotel was amazing.

Great hotel with wonderful staff! Location is perfect- close to museums, the

All good thx

Spent the weekend in D.C. and stayed at the Hamilton Hotel. The staff were great, the room was clean, and the on-site restaurant was excellent.

Very good service

Staff was exceptional, always giving 100 percent to serve the guest. Good location for walking to almost all sites.

The location of the hotel is fantastic. There are several locations in DC within walking distance. The room was very clean and beds were very comfortable.

Overall, the hotel is very nice. Beautiful interior and staff was exceptionally warm, friendly, and helpful. I upgraded to an Alexander room last minute and was disappointed to find that the carpet and furniture in the room was riddled with stains. It was disgusting and for the price being charged for a suite that should be a non issue.

Many restaurants in the area. The staff were friendly and helpful and the room was clean and comfortable.

Yes everything was fine

Clean,accessible and has a lot of restaurants and fast food options.

The front desk was really nice the made the stay perfect. The hotel is older but when you have nice staff it makes all the difference. Location is great l.

The bed was comfortable, and the room was clean.

Located just a few blocks from the White House, the location is perfect. Room was very nice with a great view of the park, rates were good, the valet parking is a little expensive but very convenient and it's expected at the location. The restaurant is good and with the 15% off for hotel guests makes it a little less overpriced. Would definitely recommend this hotel, a lot of pros and not many cons.

First room, had to many issues, bathroom floor, needs a lot attention, the bedroom had a smell like someone been smoking in it.

Clean room and friendly staff

Clean room and grounds, amazing staff and restaurant on site was delicious!

Friendly staff, clean rooms, great restaurant.

This hotel was really a mixed bag. I was suppose to get some perks with Expedia such as a food and beverage credit and room upgrade. They did not mention any of that when I checked in and I had to inquire. They confirmed the food credit was available, but would not give me an upgraded room. I believe it was because we already settled into our room before inquiring about the upgrade. I will never let the Expedia 'perks' sway me to book a particular hotel again. However, I was able to check in early which was so nice after a long day of traveling. The room was clean, but the window was facing a dark wall. I could not see anything which was a real disappointment. And did not get the upgraded room and in fact, I probably got the absolute worst room in the entire building. I don't think I will stay at this hotel again. The location was in a decent area, but the restaurant attached was awful and we had to walk to find food. I think this hotel is okay.

However, I was disappointed by unexpected charges at checkout. I paid about $91 at check-in, which I was aware of based on my Expedia reservation. But the additional $145 charged at checkout was never disclosed during the booking process. Greater transparency about fees would have made for a much better experience.

We had a great stay. The room was very clean and quiet, even with our room across from elevators.

I’d definitely stay here again.

love it!

Well located. Staff was very service oriented.

I booked two rooms for my stay (large group) and upon check in asked if we could be placed near each other. The woman checking us in wasn’t really friendly or seemed like she wanted to help. She put the two rooms on the same floor but on completely opposite sides of the floor.

Great stay! Friendly staff. Clean and beautifully decorated for the holidays.

Enjoyed a staycation. Lovely comfortable room near plenty of things.

Room was advertised with a park view,didn't get that. Room was cleaned daily but not properly, I had to ask for it to be vaccumed one of the days, bed sheets left all ruffled up under comforter. Valet drivers were rude and of no help. Other than that everything was good.

Nice hotel, great lobby area and restaurant. Good size bedroom ,good amenities , friendly staff and good housekeeping . Overall, it’s a great location convenient to the metro, coffee shops and restaurant and walking distance to all of the attractions downtown more or less 2o-25 min

Water pressure to the room was low, we were on the 4th floor.

Everything was ok (room, staff, location) but the refrigerator that didn't work and wasn't repaired

All in all the hotel is in a great location and is a great value. We will look to stay again in the future.

Clean room great location nice restaurant connected I definitely would go again

The room seemed run down. Water pressure for the shower was terrible. When we returned to our room at close to 4pm, no one had cleaned our room but they wanted to do it then. Not convenient at all.

Excellent

Room size for DC

Room was excellent. The Internet would fail connect many times in the room. I would not take this room again because of the Internet.

Great hotel

Good

We thought it was a cozy hotel, had a lot of charm, room was clean, bed was comfortable, staff was nice. The hotel restaurant, Via Sophia, was very good and the service was outstanding.

Guest service's were friendly and knowledgeable Clean room Perfect location Cons: People smoking weed outside and it wafted into the lobby where parents and kids were hangingout. It was bad weed too. Little hot water in room. Water pressure sucked.

Pretty great

Bathroom could have been swept better. Overall clean room.

Yes

Great staff. Room was amazing

Good, a little noisy but good

The room’s wasn't up to date.

After a long day, I returned to the hotel hoping to take a warm shower and rest for the next day. Unfortunately, my bathroom had no hot water at all, even after trying for more than 30 minutes, and the shower pressure was weaker than a car windshield washer. The maintenance staff sent by the front desk appeared unfamiliar with the issue and unable to resolve it. Instead of fixing the problem, the bathroom was left in worse condition — the entire floor was covered with dirty shoe water, and my personal bath towels were used to wipe hands and tools without permission. The staff then left the room without explanation or resolution. By this time it was already past 11 PM, and I had to go back downstairs to explain the situation again. The front desk seemed reluctant to believe the issue and showed little initiative to come upstairs and verify it themselves. Only after considerable discussion was I finally moved to another room. After 2–3 hours of unnecessary stress and exhaustion late at night, I was finally able to end the day. Choosing Hamilton Hotel turned out to be a deeply disappointing and exhausting experience, and unfortunately, I would not stay here again.

Clean and friendly

Manny, the Bellman was a big help very kind and lots of information. The desk staff was helpful restaurant was OK.

Staff was very helpful and polite but there was no water in the building and there was no notice whatsoever and no discount or anything like that. Huge inconvenience.

Room was neat and clean. Staff kind and helpful.

The room and amenities in the room were old. The mirror has dirty spots on it. The shower switch was very tight and hard to twist. The shower was also very outdated. The hairdryer was very old and looked very used. Although the bedsheets were very clean and neat. The valet workers have no responsibility at all. Me and my family waited in the hotel lobby for thirty minutes, before we had to ask if our car has arrived. Our car was already parked outside around the corner of the hotel, but they did not let us know the car had already been parked outside. The valet workers already seen us waiting in the lobby for thirty minutes, but chose to not let us know. We only found out our car had already been outside after we directly asked them if the car was ready. We were going to tip, but after they deliberately decided to not tell us even though they saw we were waiting in the lobby as well as outside the hotel, we feel they did not deserve the tip.

The hotel knew a day before that their water was shut down due to the city emergency. We should've been notified so we had enough time to decide to cancel the reservation or to seek another hotel.

Room clean, check in was easy, front desk staff was friendly .

clean room, staff, amenities

Clean and courteous stay. Walking distance to many sites and restaurants

We had a good time on Friday until we didn’t have water from 5pm until 11am on Saturday

Staff was wonderful. It would have been nice to have the restaurant and bar stay open later than 10pm

One of our room had shower issues all weekend. Would not recommend this hotel or their staff.

Sabrina at the front desk was just wonderful! The first and last person I interacted with. She was my favorite part of the trip. Other than that, the hotel was ok. Nothing fancy. Great location if you like to walk (which we do) and the bar had fun drinks.

Sabrina went above and beyond making sure my weekend stay expectations were met. Had an early issue with water main on public street which affected room. Sabrina made other accommodations on site, including extra perks to justify water issue. The Hamilton definitely will get my business again based on overall stay, along with the exceptional customer service provided.

The overnight stay in DC at the Hamilton was typically fine for us except the city had worked on a water main nearby supposedly from 10pm to 6am. The front desk informed us that the water would be off and had set out notice pamphlets. There was no water still at 7:30 in the morning as we were getting ready to leave. Definitely an inconvenience. A special shoutout for Kevin at the front desk who was calmly and methodically trying to deal with the guest complaint mayhem by himself.

The hotel did not have running water due to a utility shut down in the area. Otherwise, it was a clean and quiet room.

Staff was great, room was great.

Nice room

Room was outdated and needs a deep cleaning.

The room was clean. Very comfortable bed

Great location. Very comfortable beds.

Had a small issue with Airco on first night but the Hamilton hotel team quickly responded and, change rooms and provided an upgraded room. Hotel staff is super friendly, knowledgeable and in gagging. Perfect location, wry central.

Overall my stay was decent, but the aesthetic of the hotel wasn't my favorite. It was in a convenient location, and I was able to walk everywhere. The food on site was very disappointing to say the least though. I also was charged extra fees that I had been previously told I wouldn't have to pay. The communication from staff just wasn't the best. The room felt a bit outdated but it was clean.

Wonderful, simply. Wonderful stay. No complaints. The hotel lobby smell amazing, the rooms are sublime and the location of it all is just spectacular. My lady and I already declared that every time we’re in DC, we re absolutely staying here.

Yes

Clean and comfortable rooma

Staff were kind and helpful. The beds were super comfortable and the sheets always looked perfectly pressed.

Great hotel close to everything downtown. Staff was great and attentive. Had issues with HVAC in room that never was resolved after reporting it twice. Other than that, we enjoyed our stay.

The manager & staff was amazing

Staff was great.. food good.. rooms needed a bit of an update

Nice

The staff was very nice. They were kind and accommodating. My bed was clean. The carpet and tub need updating and cleaning…no fault of the staff…just age.

The front desk was

Room was great! Loved the location (able to walk to all the tourist sites) and the super friendly staff. We will definitely recommend this hotel!

Staff very friendly and helpful Location super convenient Very pleased, will return

Cozy, clean room and great location to everything!

Very Good!!!

Room very cozy , quality bedding set very comfortable slept so well, good staff promt response , good amenities , feel at home place to be. I'm so glad i chose the Hamilton hotel.

Staff were excellent, the view of the park was beautiful, and the food at the restaurant on the ground level was great.

Very nice hotel with good amenities and a gym. The restaurant Via Sophia had excellent food.

Great room, friendly staff

Everything was perfect and clean!

The customer service was fabulous ZeAira, Keith and

I wouldn’t come back

Sara was excellent to help me

Not so nice and the smell wasnot great

Nice

Issues with the room like no hot water and faulty toilet

While the hotel was clean and secure, the staff very pleasant and helpful, I found the room to be a little tired and in need of an update, especially the carpeting. It would be nice if there were more than one ice machine too, though the filtered water dispensers were a nice touch. Just enough of a negative that I wouldn’t give it five stars, however it was an overall good experience and I would not be averse to staying there again.

Very old room

Great room, clean, very comfortable, all amenities are included, super location! Great stay!

The room was clean and very comfortable with a view of Washington DC. I am not a breakfast person so I did not partake in this amenity, they do have a restaurant on site that was warm and inviting, I would highly recommend the Butternut Squash Gnocchi. The staff at the Hamilton were friendly and helpful.

No water in rooms, lots of hallway noise, bathroom dirty. Didn’t feel like a 4* hotel.

The restaurant was lovely, pizza was the best pizza I have had in the USA and the bed was so comfortable. Front desk staff could be focused more on customer satisfaction otherwise an enjoyable stay.

Laundry facilities and super clean room

Other than parking racket, the Hamilton Hotel was great! Some elevator pranksters, but it was New Years Eve so perhaps to be expected. No noise outside room in hallways or adjoining rooms so that was very welcome and appreciated.

Front desk were polite and the lobby was cleaned well & smelt fresh always. Ate in the restaurant once, messed up my stomach, wouldn’t recommend. Stayed 11 days, not recommended for long stays, shorter stays better.

Enjoyed a nice post holiday stay here. Very central to all the touristy things in dc

Terrible valet experience

Great place, and location to be at with proximity to all things in DC. Walking distance to White House.

Great

Great

Cory at the front desk was awesome! Her customer service was immaculate

The hotel looks really good in pictures but when you arrive, you realize that is not the case. The lobby area was ok. The check in process was quick and easy. However, the hotel is outdated and needs to be refurbished. The bathroom was gross, it had mold and the towels looked more gray than white. The plumbing system not the best. One of my family members used the bathroom and they needed to call the front desk to get it plunged. In addition, they apparently had a big party downstairs and there were so many people there that you couldn’t even go up or down the elevator. Let’s not even mention that these party people were smoking weed in the rooms and we had to smell it everywhere. If you are going to have a party like this then you should be more considerate of people with families. The one thing I can say was amazing was the kindness and helpfulness of the front desk staff. Other than that, I would not recommend this hotel until the rooms are updated. As for myself and my family, we will not be returning to the Hamilton Hotel.

The hotel itself was very nice and in a good location. I stayed in New Year’s Eve, and the problem was there was a massive party in the ballroom. The people attending this party were stating in the hotel and were having parties in their rooms. They were loud and there was a smell of weed throughout the corridors all night. The people attending the party had no regard for any of the other guests and were being loud and obnoxious. The guests were going up and down the lifts meaning it took 15 minutes to get up to your room. I really did like the hotel, however, we should have been informed of this party and we would have stayed elsewhere. I understand it was New Year’s Eve and I’m all for celebration, but having to get up at 5:30 am in the morning meant I didn’t really get a good sleep.

great

Room very clean and comfortable. Staff friendly and helpful. Breakfast items were varied, well prepared, and well served. V re ry reasonably priced.

Friendly staff, rooms are small, dusty, and old.

Yes and yes

Staff was really friendly and helpful

Nice hotel, excellent stay.

Amazing staffs, they were really friendly and accommodating towards my needs. In terms of locations it was really great. Unfortunately the shower pressure was really weak, the toilet was not working properly and the internet kept disconnecting.

I spent a couple of days at the Hamilton with my family and what literally stood out was the kindness and the sensibility of the staff. James at the reception welcomed us warmly and provided us immediately with the room even though we were there way earlier. I have appreciated that type of kindness. Moreover, James specifically put himself on the front line for any specific request I had and his professionalism is what a great Hotel should always prioritize. The cleaning ladies on our floor have been very thoughtful and kind with us, always smiling! Last but not least, the staff at the Sophia restaurant, from the bar tender to the hostess, I have appreciated the professionalism and the service they provided every time. Thank to all of you for a great weekend, my family will definitely remember this experience on their way back to Italy!

Unpleasant smell in lobby, elevators slow, poor lighting in room, squeaky bathroom door.

Customer service front desk they not friendly.

The check in was robotic and the person was very cold. The room is old dated and there is a lot of dust in the desk glass. Some vomit in the lobby and the smell in the entire lobby was terrible.

Unsafe. Seems like a hotel for drug users. Definitely not family friendly. We paid extra to stay in the Executive Suite - thinking this would be nicer and safer. Instead, the entire 7th floor absolutely reaked of marijuana. Multiple rooms seem to smoking marijuana in their rooms and even the hallway. The staff were friendly and nice. But, we just do not feel safe here and it is awful to have to pay so much money and put up with this awful smell all night. We will not stay here again.

Front desk staff were rude and impatient. Our room was not cleaned when we returned one day, and hotel benefits (including restaurant credit) were never explained, we only found out after asking, and by then one night of credit was wasted. It was almost impossible to reach the front desk by phone. Even requesting a kettle required going downstairs, paying a deposit, and waiting a long time both to pick it up and return it. Check-in was very slow, and we frequently overheard staff arguing with guests. Highly not recommended.

Beautiful and comfortable hotel.

Great location, restaurant attached was good, room was clean. Would stay again.

It was okay. I’ve stayed here on several occasions and I feel like the rooms are getting worse rather than better. Service and staff are great but the room was lackluster.

The stay was nice and service was great.

James at the front desk was excellent

I did not use the business facilities and did not eat breakfast

I didn't eat breakfast at the hotel or use business amenities

Very nice place. Will be staying here again

Very good

Excellant

2 blocks from a metro station. Staff was friendly. Hotel very clean. Room was a good size for 4 people.

Gorgeous hotel. Such a nice room. Very friendly and helpful staff!

I was charged an additional 128.00. No one has returned my call regarding that. The park and walkable shopping was convenient. Love the area. The hotel was nice. The addition charge was suspicious.

The manager helped us to rent a wheelchair on Monday but I had the accident on Sunday afternoon and nobody call us to ask if we needed help. Finally I got an excellent care at the Washington University Trauma Center and my insurance covered the cost of the Hospital.

I advise if you stay here to look at spot hero for parking prior to your stay, you’ll thank yourself and save you money. Location is VERY convenient, I stayed with two kids and the room was tight but we made it work. No in room microwave, but otherwise this place was great and accommodated our stay

Great Location. About a 10 minute walk from all the major sites, including the White House. Really enjoyed my stay here. The room was beautiful with a great view. Additionally the on site restaurant had great breakfast options. Really enjoyed my stay here and the staff were very well mannered.

Staff was very helpful and welcoming. Room was spacious and the bathroom was very clean. Overall amazing and beautiful

Clean rooms, courteous staff. Centrally located to see a lot of Washington.

the room was spacious and clean

Bathroom needs to be updated. Room service is extremely slow.

Staff

The room was not cleaned well. When I pulled the curtain down there was a black coating of dirt and dust. The support handle in the shower was peeling and there was some staining on the bathroom floor. Some staff was friendly but even they were not very helpful. I would also be careful about them overbilling. I was billed an additional day of parking after I checked out and was no longer their hotel. When I called to get it reversed and ask why I was charged after I was no longer a guest they they stated they reversed the charge the same day but couldnt explain why it happened. Two weeks later the charge was still there.

Fantastic

The staff was very helpful. The location is great. The restaurant is very good and the rooms were well kept and very comfortable.

Clean room friendly and professional staff

Only one person at the check in at rush hour, and when one person had a third party booking issue, it held up everyone for 20 minutes. They also charged a facility fee that I understood I’d already paid on Expedia.

breakfast wasn’t free but it was excellant except for the coffee that was much too strong

Did not have free breakfast . Overall a wonderful hotel

Staff was great and very helpful. Fantastic location. But the room and amenities are very outdated. Streaming on TV didn’t work at all, sink cold water had a sewer smell, no hot water the first night.

Very clean

The cleanness was not up to the standards, unfortunately, but the staff were friendly and helpful.

The QR code on the room card wasn’t easy to get accepted to go to a particular floor

Our stay was really nice, the location is amazing! We were supposed to have received a room upgrade through our benefits but had a view of a brick wall. The property is really nice, especially around the holidays (they had everything decorated so beautifully). We could not eat onsite at the hotel though, they did not have any solid options for vegans (which is fine, the location is close to so many great DC vegan restaurants). For us, our stay would have been 5 stars if they had a more inclusive dining experience for a variety of dietary restrictions. Otherwise everything was wonderful and we would highly recommend this hotel!

Staff was great as always. Room had awesome view

We had tickets for a show at the Hamilton Live. For some reason, I thought that the hotel was in the same building as the concert venue, I didn't think to check the addresses so I'm writing this review to give a heads up for those that maybe booking a room for the same reason. We thought we would valet the car, freshen up and head down to the show on the elevator. Little did we know that we were going have to walk three city blocks to get there, which isn't a big deal as long as the weather is good, otherwise be prepared to get a Taxi/Uber. The lobby was grand and it felt like a venue rich with DC history. The room was a little on the small side but it was clean & quiet. I don't recall there being any type of breakfast option in the building, continental or otherwise. I brought my own cooler with ice & beverages. Be mindful of your bill after you check out, we were charged for a $12 bottle of water which we did not consume. I called the front desk and they removed it from my bill without any hassle. I would stay there again.

Well placed for exploring Washington. Staff friendly and helpful, nice big room and great facilities. We will definitely use again.

- dirty floors and curtains - Dirty bathroom and smells like sewage (see photos) - walls are all covered with paper - No shampoo and was not refilled in all 4 days we stayed - Broken shower - No toilet paper holder - The towels looked off white used a lot and not new - No toiletries available (no shower cap ) - Overall very old and nasty place - Noise is heard in the room ( from the street and from the other surrounding rooms) - The beds are super uncomfortable. The pillows are super huge, really uncomfortable. - Restaurant Via Sophia the morning of Thanksgiving 11/27/25 breakfast the cook didn’t want to give me the bread I ordered, the employees told me to complain to the manager but I didn’t because I was still here and still eating there so I’m officially writing it in the reviews

The A/C doesn’t work properly,

Rooms are very nice , but the Hotel lacks any supporting services , no coffee or access before 7:00 am in a Major City for business , Especially International ridiculous . No newspapers, snacks nor basic toiletries no sop or shops , ridiculous parking fee $70.00 , outrageous!

Staff was friendly and courteous. Would have liked cleaner sheets and towels.

Faclities was adequate but they need to update/ fix there exercise equipment that.are broken

The staff were very kind and tried to be helpful. The hotel guests were incredibly loud - it felt like I was staying in a club. No respect for any other guests or basic decency. Leaving early for the airport was not safe at all - dozens of men loitering outside.

I was overcharged when I arrived and I was only offered one room by Ofrem, the front desk clerk. He wasn’t able to locate my Expedia reservation, even though I showed in my reservation confirmation. He over charged me and made me pay deposit and facility fees. I want a refund, this is insane.

Clean room, friendly staff.

Was good. The bathroom had a leak. Other than that good service.

Every thing was perfect nice hotel top location best staff

Great location!!

Room service was amazing and quick and location of the hotel itself is in a very nice area

good

Front desk was never present or took forever, room had a smoke scent. No complimentary water bottles like most hotels have. Restaurant closed so early. Will not stay here again.

The staff was great. The amenities were good and I was close to where I needed to be.

깨끗하게 관리하고 있는 것과 스텝들의 친절함 그리고 좋은 제품의 amenities는 편안함을 더했다.

Great old hotel nice amenities great restaurant. Great location

Excellet place to stay for conferences

Very nice hotel with a great location. Close to the White House.

Beware of many fees…restaurant had $9 service fee added to mandatory 18% gratuities. Hotel room had “resort fee” of $30 after taxes. Great location though.

Awesome stay

Great

Staff was great bartender was awesome

Great park across the street

Great staff

Very nice hotel, short stay 1 night. The room was a bit small, no menu for the mini bar. There was a humming noise the entire stay, couldn't figure out where it was coming from. Staff was very friendly and eager for tips. The location was convenient.

The daily resort fee was a surprise, not much offered other than standard hotel stuff, small gym and coffee in the room. Not sure what resort fee extras were provided?

The room itself needs some updating and was quite small with a window looking at a brick wall.

STAFF

The hotel is older but the room was clean, staff were very helpful including front desk and housekeeping. The location is walkable to all major landmarks. Would recommend- ask for room with view of Franklin Park!

awesome place to stay very clean

Room was clean.

the bathroom was kinda weird? like there was a drain outside of the shower and inside? but water still got everywhere. got some of my clothes wet lol wasn’t expecting that

Room spotless. Bed and linens very comfortable. Nice bathroom.

Clean room, close to attractions and the metro.

We always stay at the Hamilton in DC. It is a wonderful place to be in the city-center. Our room as very clean and spacious with an amazing view to Franklin Park. We will be back!

Staff was VERY nice! Clean. Safe. Comfy beds!

Loved everything! Definitely staying here again, thank you all for the lovely stay - great staff, clean and super quiet rooms, great location.

The location and the service.

I swear travelling is robbery. a bitter taste and wants me to boycott this whole jacked-up industry! My stay here was overpriced already…disappointing

Super comfy bed & later than normal check-out time. Room was ready at noon & the location was great! Shower pressure was excellent & in-room toiletries were lovely.

great

Sabrina took care of myself and my daughter. Really quick and smooth check in. Made sure to mention our vip status. 5 stars

Apart from lack of amenities. This hotel is very clean and in a location and convenience.

Clean room

Food was quality little expensive, but good

The suite was stunning and thoughtfully appointed and laid out. The staff was friendly and fun. We ordered room service one night, and not only was it DELICIOUS, it arrived quickly.

We loved this hotel! Great location, comfy beds, friendly staff.

Great location, friendly staff

Excellent location for convenience. Nice accommodations, clean, very friendly staff

Rooms need update, carpet is old, stained and broken at entrance, scratches in wood, furniture (sofa) looks old too. Great location thou and convenient restaurant with good food, service good as well.

Biggest cons: Shower head had horrible water pressure. Room was small and the bathroom was disappointing in counter space. No closet to hang clothes. The restaurant/club across the street was LOUD at night.

Room was fine, bathroom was pretty shabby

The room wasn't as described or pictured.

Great location and service. Room was a little cramped but overall good for a couple of nights.

Manny the doorman was top notch

Good room, excellent location, safe property

Checkin was easy and quick (midnight arrival helped). Room was clean and spacious, bed comfortable, shower good. Only criticism is that the air cond unit was a bit noisy. We had a lovely view over the square. Washington is very walkable and we were able to access the Mall and museums as well as restaurants, cafes, dining and public transport if you prefer. We were very happy with our decision to stay at the Hamilton.

The service was amazing and the lobby was clean and well guarded and kept. However the bathroom in the room was very unkempt and everything was peeling up from the walls and edge of the tub. Can tell that the building is just very old with no current remodeling. Overall the stay was very good and you are close to everything.

the "in room dining" is a joke - they don't even offer coffee. not to mention the restaurant had a broken pizza oven they didn't seem interested in fixing the entire week nor communicate it's issue with the staff who just say "they're not making pizza today" with no explanation. also really cheap and crappy choices for toilet paper, towels, and bathrobes -- the toilet paper is so cheap it shreds when you pull it off the roll, the towels are soooo thin, and the bathrobes, not only thin but way too small in size. also the lobby and rooms have these bizarre smells that are akin to a disinfectant but sharper and not pleasant

Was a bit understaffed. Staff there were great but they need more people.

Everything was superb

It’s clean and stafff was nice

Great hotel and staff. Woukd stay again

Great hotel! Friendly staff! I had a great time!

To make matters worse, the suite didn’t even have a basic amenity like an ice bucket. I had to go downstairs to request one, only to be given the runaround by the front desk. It’s frustrating to be ignored after spending top dollar, especially when the issue is so simple to resolve. I expected better service and accountability from a hotel of this caliber.

Didn’t like much, restaurant was not good

The front desk staff is beyond helpful in providing you any information that you need.

In addition, there were no facilities such as a spa, gym, or any other amenities available during my stay, which greatly reduced the overall comfort and value of the hotel. It felt as though the property did not match the standards or expectations presented online. I rely on Expedia to provide accurate information when booking, but in this case, the listing did not reflect the actual conditions of the hotel. I hope Expedia ensures that the information on their platform is verified so that other travelers do not have the same disappointing experience.

Very nice hotel! Walkable to coffee and shops. Hotel restaurant was very good, and good service. I was worried about noise from the street , but black out curtains and noise were not an issue.

Nice, clean hotel. Close to touristy areas. Would recommend.

I found it to be noisy, asked for city view when booked and got the view of another building, room was subpar. When checking in I found it to be quick no 20 dollar dining credit was mentioned. No one mentioned room service. I felt that it was to rushed.

Breakfast not included.

My parents felt welcome and taken care of during their stay

Great service, we were greeted with kindess after a long travel. Hotel is very clean and beautiful. Our room was very clean. Would definitely stay here again.

Welcoming staff and convenient access. Special thanks to the front desk manager, who kindly guaranteed my change of stays because of the shutdown of most tourist attractions.

We were initially booked into a a king bed room prior to our arrival, however when we arrived the room was incredibly small. I understand that the hotel is an older hotel but I did not feel comfortable in such a small room. I was sent an email to share my experience of the hotel check in process. There I expressed my displeasure and disappointment. Immediately I received a personal phone call from the front desk personnel (Sarah) and had a conversation with her. She without hesitation upgraded my room into a king bed suite. I couldn’t have been happier more comfortable! Excellent!!

Very nice hotel close to the White House and excellent restaurants.

Wonderful location and friendly staff. Bathrooms could use an update.

Very nice property.

There was a domestic situation with the visitors during the night. However the hotel staff handled the situation and I was compensated with no problem for the inconvenience. Staff seems very welcoming and attentive to their customers!

Great location, comfortable and clean rooms.

Luxury in facility and best service , plus Best food in Via Sophia! Will be back next time!

Perfect location just minutes from the White House, with friendly staff and clean, well-kept rooms.

Located near metro and popular sites. Enjoyed our visit. The room was clean and comfortable. The one con would be the window shades. We prefer black out blinds or curtains and it felt like everyone could see you.

The area in which I was in was a little noisy and there a ticking or trickling noise that kept me up or awakened me during my stay. I’m not sure where this stemmed from.

Staff and manager they don’t care you are regular customer or it’s your first stay there not friendly

No ferund

Rooms were a bit warm and dark. Difficult adjusting temp and lighting

A little disappointed. Cleaning staff did not refill mini bar; toilet paper; and coffee properly. The last day did not even clean room. Calls to front desk were met with delayed service. Service in restaurant was slow. It would begin well but waiters eventually lost interest in refills etc.Food was excellent. The room was small and awkward layout.

One omelet one bagel and one pancake were 100$. Not a good place for a family to come dine thats trying to explore the city on a budget

Location was perfect for sightseeing. There are 2 CVS stores and a liquor store on 14th St. We felt very safe in the area. Check in was a breeze. Only issue was our room cleaner kept replenishing our coffee pods with Decaf and there was no regular tea - in the scheme of things not a biggie. I would recommend this hotel.

I reserved the rooms for my colleagues and they enjoyed their stay very much. Thank you!

Loved the stay and the restaurant. Very enchanting and historic atmosphere.

Thanks for the late check out

I'll be back soon

Clean, quiet, prime location!

Nice staff

Great overall experience!

Great

My stay here was excellent. Super nice room, excellent service from everyone I encountered from valet, to front desk, to room service. I would totally stay here again. Also, the location is perfect to walk DC.

Housekeeping didn’t come. Rooms are very SMALL. No bathroom counter space. Shower pressure very slow and housekeeping didn’t wipe down counter space

The staff was super friendly

Everything was so clean, and this is the friendliest hotel I’ve been too the staff tried their hardest to find me a double room (they were out) but I appreciated the effort! And restaurant inside was good, and hotel is in a very convenient and walkable area!

Room was great- didn’t like silver case over toilet paper -

First time staying here, Valet was easy, staff was nice, lots of stores in area in walking distance

The room was clean and prepared at my arrival.

Great hotel with excellent location.

Wry dated

Staff was very helpful and nice-

Great hotel, w nice lobby hang out meet up w/ friends space. Room very clean and comfortable. I do wish the restaurant/bar stayed open later than 10pm on a Saturday night.

We really enjoyed our stay here. The staff was very helpful and friendly. The hotel felt safe and comfortable.

One of the best DC hotels… great service and nice rooms and overall solid.

Just to reiterate how great staff was our toilet decided to randomly overflow on a Saturday night and we had someone up there in minutes fixing the issue

Great

We stayed at one of the Alexander suits. The view is incredibly but they dont supply any water botlle the cist is $6.00, make sure you bring your water. If you want the housekeeper the clean you room you Jane to leave the room before 11:00 o'clock, because we put the sign DO NOT DISTURBED. at night and we removed by 11:00 am because we used to stay late at night and that did not clean or supply o fix the bed if you leave your rooom after 11:00am

I loved my stay. Everything was perfect. Hotel conditions was fair for the price. I just didn’t like the homeless around the hotel!

Housekeeper was awesome. Room was always nice after we returned from the day. Wi-Fi is low, slow & iffy. Staff went out of their way to make your stay nice.

Perfect location to walk throughout the city. Close to so many museums and other attractions. Extremely friendly and helpful staff. We'd definitely stay again.

Staff was very friendly and courteous. Price seemed to be good value.

I recently stayed at the Hamilton Hotel in DC. Check-in was smooth, and the staff were courteous, but the room itself was disappointing. The carpet looked as though it had never been cleaned absolutely filthy, as if a herd of cows had trampled through it. I’ve stayed in many hotels, and I’ve never seen carpet in such poor condition. Housekeeping was also inconsistent. Since my family likes to sleep in, we left the room late, but when we returned later that night, it still hadn’t been serviced. After calling the front desk, staff eventually came to replace the towels and make the bed, but no one bothered to vacuum or address the dirty rug. We were on the fifth floor, and the only window looked out to a brick wall in an alleyway, which made the room feel dark and closed off. On the bright side, the hallway’s woodwork was beautiful you can tell there was once great craftsmanship here. This hotel has potential, but cleanliness and attention to detail need serious improvement.

Friendly and helpful staff, clean room in a great location. Only nitpick is the room and amenities are a little dated, but doesn't bother me and I really enjoyed the stay.

Bath tub would not drain dirty water. To take a shower I stood in 2 feet of dirty water. Man at front desk was rude and not helpful.

.

A bit of a walk to restaurants. Metro station is close. Room was nice. Hotel restaurant for dinner was ok.

- When I arrived in the room, the toilet did not work so I had to call for service near immediately which was a foreboding start (although to the credit of the staff it was fixed nearly immediately). - I attempted to watch television upon my arrival but the TV in my room was damaged slightly with faded, splotchy colors at random locations all over the screen. -There was a small fridges present in my room stuffed with paid items, which is common in plenty of hotels. In the case of this room, this fridge (which I never had any intention of interacting with) had three extremely bright lights that could not be turned off which illuminated the entire room and made it difficult to sleep. - Despite the slip in my room touting gigabit speed internet, my internet was so unbelievably slow that I was completely unable to use it beyond accessing my email. Unless those emails had pictures I needed to see or PDFs I needed to download, that was too much.

Staff is not friendly even for regular customers

We love the hotel staff, except for the gentleman that checked us in was not very nice, but everybody else was great. After that our problem was is that the shower the water went everywhere. Otherwise we had a great day.

Good

Room was very clean and pressure of the water in the shower was great! Balcony view was great specially in the morning we saw Dolphins…beautiful! So far our best experience in Panama City Beach!

The gym was fully equipped. Wonderful experience.

We traveled with a large commuter van, which would not fit in any of the garages, but the bellman went beyond his scope and found a private and protected parking lot nearby where we could park it for 2 nights. Staff was wonderful, the room was very comfortable, and the food was delicious.

Some of the furniture in the rooms need a refresh, but the beds and rooms were clean and quiet!

The staff, the property and our room were top rated. We had a lovely stay in this historic hotel. The surrounding area was very nice and safe

Very cute, well decorated hotel. Very convenient location.

N/A

Loved the room and the location.

Liked proximity to the park

Enjoyable place, people and things. Convenient to DC and to good food. The beds were comfortable and the rooms cleaned up nicely every day. Hamilton is my place to stay when i visit DC

Clean room, comfortable bed, staff was cheerful and friendly.

It was competent. No frills. Great view of Hamilton Park which was very nice. In house restaurant wasn’t my favorite. It had a very pronounced cleaning smell and the menu wasn’t great. Vibe was lackluster but there is outside seating. Bar had odd sports match on.The front lobby had quite a fragrance too. That was not the case in the rooms.

Clean hotel within walking distance from downtown.

First time in Washington and I believe that the hotel was the perfect location for all my outdoor events and activities. The staff was great so no complaints here.

Beautiful area being so close to National Mall

The Hotel is beautiful, extremely clean , quiet and it is located in a perfect area to walk and know places . The staff is very nice and professional. We are very satisfied with our stay ! Recommend this hotel 100%

Clean room, the smell when you first walk in is absolutely amazing.

Clean room and friendly staff

Clea room, friendly staff

Double queen room was very comfortable. It was noisy outside and in the hallways.

Excellent area, lovely park across the street, close to everything! Will return

x

Wish they told me about the property fee

Room was nothing special.

Great location for getting around DC. Room was average. Staff was great. Restaurant was nice.

The property is ubicated in the heat of the city and all the important turístico areas are a walking distance. The personal is respectful and willing to help.

I stayed at the Hamilton Hotel from 9/19-9/21. My hotel is room is so dirty. There are stains all over the carpet, rusted shower parts, limescale or something on the shower head that caused a rash. The shower won’t drain. I would like refund or credit for my stay.

The room was nicely quiet.

The Hamilton is a beautiful hotel and in excellent condition considering it’s 100 years old. We stayed in the Diplomat Suite which was nicely appointed. I was a little thrown that the only parking available was valet, but that may just be a DC thing. We had an excellent bellman help us unload our bags from the car and take them up to the room. My only gripe about the service was that nobody was at the front desk later in the evening (after 9?) when we called down to let them know we found an emptied box of candy on the mini bar (and wanted to make sure we weren’t charged for it). So I went down to the lobby and nobody was at the front desk - they came after I stood there for a minute or two, looking around. We also didn’t appreciate that the TV remote in the room didn’t function the way it was explained in instructions on the TV. We basically couldn’t get it to work. But after my previous experience with the front desk I wasn’t about to try them again.

Manager and front desk terrible for even old costumers

Great experience

The room and facility were very clean.

Overall, a great experience!

Besides front door was under construction everything else is good

Property was fine overall. No gift shop and the pillows were horrendous. Barely slept as the pillows were far too hard.

perfect location for easy access to all dc museums and memorials

Room 218, the Air Conditioner did not work. We had to move rooms around midnight to room 231 which was basically a much bigger space. But it had AC. Appreciate the maintenance guy admitting the AC Unit had to be replaced. Would apparently have taken 90 minutes to do. I feel the hotel needs to br ahead of such issues!

I liked the history of the property. The room was spacious and the bed was comfortable. I enjoyed having a bar and dining on-site. The hotel is conveniently located near my office, only a 10-minute walk away, and there are plenty of options for getting around.

It would be nice to have a complimentary water upon arrival. Most hotels at this price point do.

Great hotel in a nice area with lots of dining options.

Great clean hotel, walkable area

The room size is small.

The room was clean and comfortable and the location was convenient. The refrigerator didn’t work and stank. My car was brought around by the valet 15 mins later than promised.

The room was clean but not what I expected. I am sure there are better rooms in the property but our room was small and the bathroom was very tight. Otherwise the experience was good

Good

Clean friendly, safe location, a nice park and coffee nearby

The hotel is outdated. Staff were pleasant. The rooms and elevator are very small.Dining area was nice.

Clean room

Loved everything, except daily resort fee😒

Apparently buying insurance in case of emergencies is pointless. I booked my trip through hotels.com app & I had to put my dog down literally right before the trip, so we couldn’t go. Hotels app help said they tried many times & couldn’t even contact the property manager. It took over a week for a response. Then they declined my request for a refund. Terrible customer service & experience. If this is how you manage a property, I’d hate to actually stay there. I will not be using this hotel at all in the future.

My stay was short however I’d stay again

It’s 102 years old hotel. Old outdated furniture. No views ( from my room) dirty carpet . I won’t stay a second time. Small rooms .

Clean and pleasant hotel with friendly staff

We had a wonderful experience and have no complaints. Everyone was courteous and attentive to our needs.

Great stay. Clean and great value.