Hampton Inn Washington, D.C./White House

Great place

The staff here were so eager to help. This hotel is a great location to all the attractions and the metro. I would recommend staying here.

Great!

Front desk staff was amazing. The 2 lady’s that treated us were awesome. We arrived very early and they complimented parking and the storage of our luggage as we ventured DC. Very good with my 8 year old kid. No complaints and very good price compared to the other hotels in the area. Within walking distance to everything.

Room very bright. Breakfast quite good. Front desk, especisally Paris, very helpful Parking valet frienndly and efficient

Good

We had two rooms and they were great, but one of the rooms had an air conditioner that did not keep the room cool. Thermostat was set to 70 and it was consistently 78 degrees which was a little toasty.

We really liked that it was close to metro/subway stations to get around the city. Several good places to eat close by like potbelly’s and Luke’s lobster. It’s close to the White House if you have a tour. You could jump on the metro to get closer to museums or the Capitol or Library of Congress. I also liked the walk in shower rather than a tub.

Exceptional

Unfortunately, my stay ended on a disappointing note. After checkout, I discovered a room damage charge had been added to my account. After some back and forth, it was determined to be a mistake and the charge was reversed. While I appreciate the correction, my concern is with the process. If housekeeping reports room damage, management should verify the claim before charging a guest. This situation could have been avoided entirely with a simple review. What made the experience even more frustrating was being told I would have to wait until Monday to speak with the General Manager. If the charge was incorrect, it should have been investigated and resolved immediately. As someone who travels frequently and regularly stays at Hilton properties, this experience was disappointing and has caused me to reconsider future stays at Hampton Inn.

Great location Average breakfast..some of hot food..cold

Room smelled awful upon arrival...ac was not working, but the maintenance guy came very quickly and was able to fix the issue within the hour. However, the room still smelled. Staff was friendly and knowledgeable.

Please have cookies available during the weekend as well.

Exceptional

Great location to everything.

Superb

Exceptional

Emplacement Parking 70 USD per Day No clear communication on this on booking

Exceptional

Location?

Good

Location

Yes

The location Cleaners only coming in every two days meant we did not get our room cleaned Using one use plastic cutlery and paper plates is appalling for a 4 star hotel!

Poor

Great location! Very friendly & helpful staff.

Great location! Very friendly & helpful staff.

Ants that crawled all over my desk, toilet kept making noises till finally turned off. No view whatsoever:(

The only minor drawback was the curtains in the room. They weren't dark enough to block out the outside light, so my boyfriend had trouble sleeping well, as the room remained quite bright at night. Aside from that, everything was fine, and we enjoyed our stay.

Exceptional

Loved the location, the staff were friendly and accommodating.

Loved the location, the staff were friendly and accommodating.

Superb

I enjoyed my stay although there were minor issues. We could smell the carpet as soon as we walked into our room. The air vents triggered my daughter’s allergies. Other than that everything else was good.

Everything was good

Property and staff were lovely. Our room was slightly hot but they did have a box fan which helped a lot. Everything was clean and we had a very nice stay

Clean room, quiet, great location!

Staff was helpful. Hotel was clean

breakfast was great, parking valet was convenient

My two dayat the Hilton was very nice. However, the next day I noticed a charge of eight dollars US charged to my credit card. I called them directly and ask them what this was as I did not charge anything to my room and I had booked my hotel through Expedia I was told I drank a specialty bottle of water which was in my room. There was no bottle of water in my room and the manager today called me a liar. His name was Anthony. He would not reimburse me for this so I’ve taken it further now with my credit card. He also said he was siding with the team on this matter without asking the room attendant whether the water was even in the room. I cannot believe how ignorant he got with me while on the phone not very good customer service. Definitely would not recommend this because they take your credit card and charge whatever they feel like charging. Also, since the moment I checked in there, my drivers license has been missing and never recovered, so I’m not sure whether they gave it back to me after checking in or not but it’s mysteriously gone.

Breakfast is perfect, very clean area!! Friendly staff!! 👍👍👍! I will come next time again!

Breakfast choises vere very good. Everything is in close walking distance...10 minutes to White House or $12 cab drive to all other interesting places if you won't feel like walking 30 minuts. Quite and very safe neighborhood for blocks around the property. Hotel parking quite expensive, but if you do not need in and out privileges during your stay there are other affordable places around less then 5 minuts walking. I would stay there again next time while visiting DC.

Limited breakfast

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Front desk is super friendly! Highly recommended!

Nice quiet relaxing stay

Everything at this property was exceptional! We really enjoyed our stay. Only thing I could find that could be improved upon was the water pressure in the shower.

Great room, horrible view ( parking garage) but overall good hotel, breakfast buffet very good. My boyfriend is celiac and there wasn’t any options for him.

My dad and I had a lovely stay. The hotel was wonderful, breakfast was great, the location was perfect, and the staff were friendly and helpful!

My recent stay at Hampton was very pleasant. The Staff was very friendly and eager to assist with help. The breakfast was hot and delicious. The room was very clean.

Hampton Inn met all of our expectations. The front desk staff were friendly, professional, and helped us with any questions. The continental breakfast, which is free, was a great start to the day and delicious with varying options each day. lastly, the location was top-notch being near the White House and National Mall. Highly recommend Hampton at the White House.

This was a great hotel centrally located and with free breakfast. I highly recommend it. Betty Arguello, REALTOR® 🏡🏡

Great breakfast menu. Clean room. Close to the White House. Parking service very nice.

Great experience, friendly staff.

I would only criticize that we were not informed cleaning is every other day unless solicited.

Yes

Friendly staff, clean room and great location. Exactly what I wanted for the price point.

This hotel is ideal for anyone who likes a quiet place with friendly staff and a generous breakfast. Near to a metro stop for easy transportation.

The property was a great location and the staff were great, but the room itself was very average at most. For $500 i would expect more from a room

We came back to check in at 3:00 p.m. Our room was not ready, and we were told by the clerk that it "just turned 3:00." What????!!!! To me that is unacceptable. That's like showing up at your job 30 minutes late and saying "I'm not that late." We did not get access to our room until 3:30, which I find outrageous...really. I have never had that happen to me before. Otherwise the stay was unremarkable. Positives: The room was clean. The breakfast buffet was fine. I would not book this hotel again because of our check-in experience.

Property and staff were excellent. Location was perfect.

The room was spacious. I asked for upper floor got the 5th no explanation! She hardly spoke to me at check in.

Quiet, spacious room

Ok

Super friendly staff, they stored our bags so we could tour downtown DC

Nice location with great staff

The hotel room was extremely clean and inviting. The bed was very comfortable. The breakfast was yummy and the staff was super nice! I love this hotel and it will be my go-to in DC!

Perfect pet friendly hotel with awesome breakfast to boot. Location is spot on and close to main sights. It's also near the metro making it supper convenient. The pool was clean and just a perfect way to start our day. Overall a gem!

Close to capital one arena, breakfast has non pork options some days, staff friendly.

Clean room and excellent staff! Great location for our needs that trip!

Everything was great. Location, clean room, staff, breakfast- excellent service.

Great, cozy and clean lobby. Nice staff work day to get us checked in and held our bags because we got in very early. Breakfast was really good

Clean rooms and kind staff

I loved the amenities but I thought they could have done better with breakfast. I stayed at Hilton in DC and their breakfast offered more.

yes

Spacious room, terrific staff - good value

Hotel was in a great location. Room was clean and shower was good. Breakfast was nice. Parking through the hotel was high, but found a place across the street $30 cheaper. My only complaint was banging noise early in the morning within the hotel and front desk staff seemed like we troubled her when we arrived and were checking in. Overall great stay and would stay again.

Great location

Everyone here is so helpful and friendly! The room is very clean. The location is great!

Staff very courteous and friendly! Room clean and stocked!great breakfast too!

Good breakfast

Wonderful Hotel the team was really good ever since perfect

Clean and staff was very friendly

It was super awesome

Room was clean . Breakfast was not what I expected

Front desk service

Great location.

The property was wonderfully clean, and the staff was available and attentive. The fitness center was easily accessible and adequate, and the breakfast area quite large. Overall this is an excellent place to stay.

Pool was small 8’x 30’ but warm 83*

Amber was nice and the breakfast was pretty good I didn’t eat much because I have a specific diet but overall I enjoyed my stay

good

Thanks for the amenities the body wash was nice

It was clean and cozy

I love this hotel.

clean and kind!!

I strongly recommend this hotel.

Good

The room was incredibly HOT. We even changed from heat to cold and it didn’t budge. We were able to open the window maybe about two inches but didn’t help that much. The toilet ran all night. The bed was hard and the linens not much better. The breakfast was okay but it looked like people off the street were coming in to eat. The water at max was warm but not really that hot. The biggest pro was it was conveniently located. Woukd not book here again.

Room was very clean, but I had to Jerry rig the toilet to stop it from running all night. The bed and pillows were incredibly uncomfortable. Breakfast would’ve been OK if the families there would’ve controlled their children and tried to clean up a little bit after themselves.

Everything was excellent i had a great time.. only one question the 50 dollars that were kept at check in for accicent security . When is that going to be refunded

AC out 1st night but they immediately fixed before next night

The front desk said that the parking garage across the street was closed on weekends which is when we checked in…

Free Breakfast buffet was good. Staff was friendly. Room was nice but bathroom is very small. Also, no shampoo in the dispenser in the bathroom.

Great stay, convenient location.

Room spotless. Everyone friendly and helpful. Water pressure could have been a little stronger.

Staff team was beyond tremendous! With the sad event that occured that night they made it possible to just enjoy the night with easy check-in and was just so sweet and kind!

Didn't get breakfast

People were great, but my room overlooked the back of the hotel where deliveries and trash management occurred most of the night. Slept little as a result

Easy check in

very clean room!

Nice

Friendly staff

Clean room and kind service

Yes

The accommodations were very nice. The staff was amazing!

The friendly staff, delicious breakfast, great location, and how the rooms are located on each floor. Our best hotel stay by far.

Valet service was polite and respectful of my car.

fun made us laugh !! Good job !!

The hotel is close to a Metro station and a short walk from the White House, and other attractions. I highly recommend the Hampton Inn Washington, D.C./White House

Blinds did not work properly

From the quick and seamless check in, to the rooms and facilities, we loved the hotel. Less than 10 mins walk to the White House, a little more to the Mall and Lincoln Memorial. Also 3 mins walk to a Metro station, the location of the hotel was absolutely perfect

My room was clean and comfortable. The staff at the hotel was very friendly and the location is great.

Our room was clean, front desk staff was very kind and accommodating to our requests.

Our room was clean and spacious.

Very friendly staff at checkin

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Nice, clean hotel and staff were very friendly. Everything we wanted to see was within walking distance and Lyft was quick and easy if not. Everything was of convenience. Would stay here again.

Great hotel with amazing rooms.

Clean room, good location, nice breakfast

Clean room, friendly staff, location is very walkable to lots of other restaurants, bars & attractions. Only downside was one of the elevators was out of order which caused longer than normal wait times when coming & going, but that’s minor in the grand scheme of things.

Great location 3 minutes bike ride from the whitehouse, comfortable bed, friendly staff, good breakfast 24 hr coffee and evening fresh baked cookies! The only reason I didn’t give it a 5 star is because it’s valet parking only, and it’s terribly expensive with tax $66 nightly.

Friendly staff. Good breakfast, and fresh cookies in the afternoon. Convenient location.

Great

Clean room, very friendly staff, Excellent breakfast, and very close to White House and walkable to other popular sites.

Yes.

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The pillows are very flat and mattresses aren’t very comfortable The location is wonderful and access to sightseeing so easy with the metro

This is a mediocre hotel with beautiful photos housed behind a beautiful facade. They appear to have done well on some things; the room I was in was perfectly clean, the service was fine, etc. but the food was mediocre to poor and the bed frame moved and made noises. Also, decision-makers need to get with the 21st century. Having no place to fill a water bottle and offering bottled water at the front desk is not a good look for ecology.

My biggest complaint is the elevator situation. It was constantly either working or not, and after a long day of walking around the Mall and museums, the last thing we wanted to do was climb nine floors up to our room. Other than that everything was on point.

Friendly and helpful staff. Very clean hotel.

Booked this hotel on the last minute for one night. It was ok. The air-conditioning in our room was not working great. The window opened but there wan no screen and we were by a full dumpster so flies prevented us from keeping window open. Pool was super small and a little dirty.

Free continental breakfast on a daily was convenient given the limited restaurants around the area. Walking distance to main tourist attractions and a 2 minute walk to my training site. Would definitely stay here again.

I absolutely loved our stay. As soon as you walk in you realize you’re in a wonderful hotel. Great customer service from every employee. Clean and Very comfortable room. I asked for a baby crib and although they were put they did provide me with a pack and play. Vallet parking is $50 but super convenient and worth it. Free breakfast was actually good. Lots of variety and flavorful. I highly recommend this hotel. 100 out of 10

Breakfast was good and staff was friendly

The elevator did not work and we did not get cleaning service during our stay

location great! price affordable breakfast good staff good elevator out of service so a little inconvenient. especially with housekeeping using same elevator. parking was horrible so narrow parking and driving in it

👍

Offers sodas 😂❤️ everything else super good ,pool need litte music

Great amenities.

24 hour coffee and water. Great breakfast.

The hotel room was dirty, faucet was broken, elevator was broken , breakfast was good. Location is good. Parking was good but too expensive.

Friendly clean anything I asked for they got us , only thing they had trouble with elevators. Really need to update

Great

Great location near to the monuments

This Hampton hotel in the middle of downtown DC was a wonderful choice for my wife and me to stay two nights. The location is perfect for so many reasons. Whether exploring the sites or finding restaurants and shopping, this is the place. The hotel itself is really nice. The staff is friendly and helpful. (As far as parking, I recommend you bite the bullet and pay $50/day for the valet. It worked well for us.) The breakfast was typical hotel breakfast. Good enough to save a few bucks and tide you over till lunch. The only reason I am rating it a four is for two reasons. First, one elevator of the two was out for both our nights stay. This wouldn't be a huge issue if they weren't so necessary. They are necessary because there is a lot of foot traffic and the layout of the floors requires you to use them. Second, the AC was wonky. We went at the end of summer and it was relatively hot, so AC was vital. Well, we woke up both nights sweating because the temp in our room was near 80 degrees. We told the staff and they mentioned something about the AC being motion activated?!? Who knows, but it wasn't convenient having to get up at 2 AM sweating to turn it back on. All things considered, it was a good stay and we will definitely be back.

Room was comfy and clean. Would stay here again.

For some reason, outside my room is kind of slightly noisy at night. However, it's a good place to stay near White House.

Lots of food options

elevators were not working, by the time I left neither and the one that had worked the first day was so loud it was hard to sleep from noise

Free breakfast was nice. Workout area is big enough for only a few people at a time.

Elevator broken computers down staff overwhelmed

Only issue was the elevators were down. Had to walk up 7 flights, but saw a couple who had to walk up 11. But the staff was super apologetic. We were even allowed to store our luggage as we walk around the coty before our flight home. I would highly recommend staying here. We will be back!

Everyone was nice and fantastic! Breakfast had a lot of options, the soaps and shampoos smell so good, and the room was clean/ bed comfy

Wonderful staff, nice breakfast.

Great location and super friendly staff.

Excellent location downtown and hotel was clean and room comfortable with all amenities

Hotel staff were great with any issues we had. Free breakfast was also very nice. Only negative was it seemed like getting “cold” water was impossible. Not sure why.

Every single staff member at this property was so kind and hospitable. We really enjoyed our stay very much! We will return in the future

amazing

Great location and wonderful staff.

Close to were we needed to be.

Window shades did not block the outside light so couldn’t sleep. My room was on 2nd floor

The staff was the best

Excellent

We were welcomed and the staff was great. They got us a ride to the Capital and made sure we had what we needed. This was close to the White House and transportation.

Great place to stay! Close to everything. Breakfast is included! Will stay here again.

The location was great. It was close to the White House and also some restaurants. It was very clean and well taken care of. The only negative is that there is no fresh ice water in the afternoon like many Hampton Inns.

Close to many good restaurants

Great location, very friendly staff and great breakfast

Good

I did like the cleanliness. I didn’t like how expensive the price was and our view was of a brick wall. The breakfast was amazing though. The garage arrangement was terrible. It should have been available and included. The garage was grossly overpriced!!!

It was a terrible experience. The air condition in our room stopped working once it reached to the set temperature. The hotel staff was already aware of this issue, yet they still gave us that room to stay. The temperature inside rose to over 80°F, it’s unbearable. I couldn’t believe I paid over $200 per night with broken AC. To make worse, no one even offered an apology.

Complementary snucks in the room and coffee in the lobby were remarkable! Husband loved the swimming pool and I loved the guest laundry machine. Room cleaning is conducted every other day. I wish a garbage bin was bigger if that's the case. Tipping to the maid could be made from the qr code in the room, which was very helpful!

This location was great for walking to wherever we wanted to with lots of restaurants close as well. The staff was 1A with lots of knowledge and always ready to help with anything.

Excellent location

Great location, staff is very friendly and helpful. Hotel was clean and quiet . Very good option for the price point

Excellent location and wonderful staff!

The room was very nice and clean along with the pool and breakfast area. The staff was also super nice and we loved the valet staff!

Friendly staff great location

The staff was not friendly. No communication. Seemed to rather not be bothered. Towels like sand paper. Breakfast food pretty lousy. Didn't keep room stocked. Had to seek toilet paper and kleenex. Won't stay again

Front desk clerk was very friendly and professional. Room 509 was on the small side but just fine for a short stay. I’d stay here again for the great location.

Breakfast was good, I love Hampton Inn

The location was convenient. The room was nice. Team members were helpful. I would stay here again.

The breakfast was all processed food, poor water pressure, no in room refrigerator, shower door kept "sticking" on bent bottom aluminum runner. Staff was very nice though.

Good location…

Top

The hotel was nice and staff was even nicer.

Great stay!

You are in walking distance to all attractions and only a short ride to the national zoo and cathedral. There are plenty of restaurants to choose from with Georgetown only a stones throw away Checkout was fast and efficient. Recommend this for families and also for a short getaway. Look forward to coming back soon

For the money this was a great spot. Close to White House and restaurants right up the way.

The hotel was in walking distance off all the museums and places of interest. Logs of restaurants nearby as well. The breakfast was great and rooms were clean.

It totally ruined. My vacation that I got ripped off $100 by Expedia. Booking through Expedia is $100 more for the same room that I booked for a family member directly and the hotel website is criminal. Totally ruined my vacation thanks a lot.

The front desk staff were so helpful. They answered our questions about the area and even helped us figure out the metro!

Staff was great, helpful. Super convenient, walkable to all amenities and National Mall.

Staff was nice Air conditioning non-functional

Very clean hotel! Great location! Such friendly staff! The only issues we had were that there wasn't a micriwave or mini refrigerator in the room. We brought our cooler, and that worked out nicely to have cold drinks each day. Also, a big hidden cost is parking. $55 dollars a day, plus tax. We spent $324.50 on parking our van, which we never moved our entire trip! Parked it Sunday night (Sundays are free) and checked out on Friday.

Was not informed that there is no parking. Had to pay 50 dollars for valet parking. I figured it would be free especially since I was a club member Also I was asked if I was a member and did not receive points for staying there. I had ordered food because I had been walking all day site seeing so giving my age I was too tired to go anywhere to eat. the staff did not allow the person delivering my food to drop off at my door so I had to go downstairs to pick it up. I was upset and tired. The next morning after check out. The gentleman checked me out and I was left standing there while he was going through some papers thinking it was my receipt but he ended asking me if I needed something. This whole time I thought I was waiting for him. Instead he made me feel unwanted there. He could have said thank you or do I need a receipt instead I felt like I was an inconvenience.

Very nice staff! Very convenient location !

Nice hotel with a good room at a fair price. Great location. The downside was breakfast. Everything was served in plastic - even the cutlery. It felt like a children's tea party.

I particularly appreciated the helpfulness of the staff. This hotel is also in easy walking distance of the metro.

Breakfast every morning, cookies in the evening, friendly staff especially Parris at front desk. Let us leave our bags until check-in time. Will stay again if ever in DC again.

Breakfast was amazing. Great property

It was a nice hotel that was at a good location

Good location. Clean.

My family and I had a great stay at The Hampton Inn Washington, DC/ White House. The room was clean, staff super accommodating. Would definitely be back. Two things to mention is that one of the elevators were down during our stay and, even though our room was on the 10th floor, it didn't pose a problem. The other was the fact that we could hear the people talking in the neighboring room which I am never a fan of.

What a wonderful, clean hotel. I wish I got the name of the young lady who checked us in at 1am on Sat 2/22. She was so nice, welcoming, accommodating, and best of all was so nice to our two boys. This was our first time visiting DC, and we will be visiting again and staying here. The breakfast was delicious as well. All staff there were so nice.

Solid! Room was clean and well appointed. Shower pressure could have been better. Fantastic breakfast and tea/cookies throughout the day. Perfect location.

The room did not have a refrigerator, and parking was not super convenient. I chose not to use your valet, as I had a very bad, (and expensive repair), valet experience years ago.

Small pool but fine for an aqua stretch! Breakfast like many others rather carb heavy. I’d like to see less use of plastic cutlery and also their commitment to reducing single use plastics. Overall I’d be happy to stay again. Very friendly reception staff

Great hotel. Very clean everywhere I saw, from the lobby to my room. Great little breakfast as well.

If you need sleep or a late check out go somewhere else.

Our room was spacious and comfortable, as was the bathroom. The laundry room was a welcomed plus. Located in a nice neighborhood, near a subway station . The staff was extremely attentive and helpful. Breakfast was OK.

Friendliness & helpfulness of staff. Hotel was well kept & attractive.

The property was easy to find and although we went when the temperature was well below 30 and they had a snow storm on the Monday we were there, we still had an amazing time.

Excellent location, friendly staff, good breakfast

Great location and value for the money.

The staff is very friendly and welcoming

I like the staff but unfortunately we were staying at the 2nd floor and it was too loud. But overall it was nice

Breakfast could be improved.

Great Stay!

It was very nice friendly staff

Vg