Sofitel Washington DC Lafayette Square

We were there for a day event and we were famished every night when we got home. He acted like we were lost when we came to see if we could get a seat and then the second night fully ignored us. Oh well… Otherwise everyone was so wonderful. Especially the guys at the reception desk and our housekeeper. Our room was cleaned so well when we came back every day. It was immaculate. And we always had fresh water stocked.

All front desk staff were great, Constance was the one I saw most, but what an awesome hospitality team you have here. I was very impressed and felt very cared for. Thank you from my heart

Great location and helpful staff. Good room lay out and prompt room service. And less expensive than similarly situated DC hotels.

Staff and bar very nice.

Thank you for making our DC trip a truly amazing experience.

This property was incredible! The location, cleanliness, and attention of the staff was beyond expectations. The room was filled with amenities - hair dryer, iron, toiletries, water, cappuccino machine and the list goes on. The staff was super friendly and VERY helpful. The room was very clean and serviced every day. My only issue with the hotel was the cost of breakfast. We ate in the dining room one morning, I completely understand paying premium cost for a french meal but scrambled eggs, bacon, toast, oatmeal, and coffee should not cost $78.99. Not french eggs, not prepared a different way, no special oatmeal.. plain American food.. That was an unnecessary cost.

I left several nights early because I couldn't take it. This place is atrocious.

Great staff.

Hotel bed was very comfortable, room was clean, cleaning staff excellent, free waters daily and coffee. Refrigerator was present but not very cold. Water pressure not great. Location could not be better for attractions. Was central to most things we wanted to do. All in all it was a fantastic stay, we all enjoyed our time there.

Stuff nice , food good Bed very bad ( mattress super bad), very noise from out side and the restaurant make a lot of noise, black out very bad and mostly all ripped and the son woke me up at 5:30-6am

Our entire experience at the hotel was great and their staff was top notch.

Great location , friendly staff and very clean NA

Great location , friendly staff and very clean NA

Quiet property in DC. Dinner and breakfast very nice. Loved the coffee in the carafe at my table.

Very clean and nice rooms, comfortable beds, good ac, nice towels, nice robe (only one robe). Opaline was delicious for dinner and breakfast.

Location was ideal. Staff and service were top notch. Will return for sure.

Beautiful old-fashioned hotel centrally located. I had a room on one of the upper floors and facing the quiet courtyard. The room was spacious, elegantly furnished and quiet. It had a very comfortable bed. I love the spacious bathroom and the great shower. I found the prize pretty high - at least for European standards.

Great location! The Metro is right around the corner and so is the White House. Clean room with a comfy bed.

Housekeeping did not replenish coffee did not take any garbage out of the room, even though it was piled up by the door for three days They did make the bed and replenish towels every day. One day did not secure my door when they left. It was left open. I’ve stayed at this hotel quite a few times and sister hotels in different cities I do thoroughly enjoy this brand and it won’t stop me from coming back. I’ll just speak up faster next time.it

Great location for tourists: walkable distance to White House, museums and surrounding areas. Friendly staff, and good room service. Street parking is also available but may need some time to find a spot.

Very good

Very good location where you can walk to all the tourist areas and enjoy fine restaurants nearby.

Hotel staff make all the difference.

Amazing front staff. Everyone that works here is fabulous all around!

Superb

Location only Staff behaviour Cleaning the room The worse thing Receptionists and concierge team !

This was the ideal location for exploring the museums, the Capitol, and the monuments. Close to Penn Quarter’s great restaurants. A block Lafayette Square and the White House. Staff were welcoming and accommodating. We enjoyed outdoor dining in addition to a brasserie.

Staff was very accomodating.

Comfortable bed Good location Breakfast area and food were excellent Old property and clearly in need of renovation. Front Doors were difficult to open, and at times there was no one at the entrance to assist. Unfortunately, the price does not match the overall value and experience.

Location is great, our corner room was great, spacious, large bathroom, dinner and breakfast was excellent, valet parking was also great, convenient, our vehicle was ready within minutes when needed. We enjoyed our 2 days there and will return often.

Hotel is very well located. Restaurante is very pleasant The mattress is a disaster, you need to change it ASAP. Worst nights in a few years....

The mattress is a disaster, you need to change it ASAP. Worst nights in a few years....

The staff was so helpful and great but the beds and pillows were so uncomfortable. The pillows especially were awful and we changed them too. Still bad. Won’t stay there again because we both slept so badly.

Delightful experience from start to finish

Location Staff not supportive Room has bad smell Conceige was not that good

Listen, they let me down throughout my stay.My check in experience was terrible..then i had to extend by 1 day cos my flight is 10pm .i informed front desk day before, then wend sightseeing since 9am, came back at 3pm hoping to find a nice clean room. But no one touched my room.i had to wait in the lobby still waiting whilst i am writing this review for God knows how long defeating the whole point of paying for an extra day as i could have just checked out and stay in lobby all day whilst waiting for my flight!!!

Everything was perfect, a very nice surprise.

Great spot, lovely hotel. Really kind staff.

Exceptional

Superb

We were also double charged for parking and they wouldn’t credit us for it without a receipt emailed to them, but we never received a receipt. we showed them the charge on our credit card app, but that wouldn’t suffice. Again, for such a nice hotel you would think they would just credit it.

Overall great stay - helpful staff, high quality dining for meals, and super convenient location for access to museums, restaurants and monuments.

Comfortable bed.

Staff are lovely. Room was fine. Location is nice.

Hotel staff was amazing and very accommodating, we ended up with a lot of leftovers that we were able to refrigerate, but there was no microwave that came with our room. We asked the the staff if there was anywhere we could microwave, and they dropped off a microwave! Also, they offered complimentary bottles of water, that was very nice. Loved the hotel, very clean, very accommodating. They have books available if you want to read at night because most everything closes rather early in that area and surrounding area (like 9pm or earlier) so if you're a night owl, you'll have to travel further (but I would not recommend metro anymore - for safety reasons).

.

We love this hotel, great location to all sites.

Beautiful property and friendly staff.

Very friendly staff. Easy to get around DC. Very clean and beautiful property.

Very nice hotel in an excellent location.

Very nice quiet hotel

The room was ok but not the cleanest. The location of the hotel is excellent for sightseeing, the restaurant is ok but rather expensive and better options around town are available. The hotel location is great and we would stay there again for that reason.

Always a great stay!

Bed was very uncomfortable.

The room configuration was very strange. It seemed to be designed for a single ASA person. Thank goodness I packed ear plugs because the bed was at the door and the door would rattle and you could hear anyone walking down the hall or opening/closing their door. The A/C would constantly switch on and off loudly throughout the night. The TV was positioned over a desk that was not viewable from the bed or the couch. Never watched. The bathroom had a single sink but two showers and a tub. Just weird. Also, the bed only had a bottom sheet and a duvet. No duvet cover or top sheet. Hover, the bed was comfortable and the room overall was clean.

Exceptional

Superb

Amazing

I think service was the most disappointing at front desk and restaurant . The host Also , we ended up going to Riggs for breakfast one morning because the breakfast menu was very mediocre and eating it for 3 days in a row got very old . Dinner menu is not bad but also only if you eat there once , they don’t even offer daily specials that would add a little variety .

Exceptional

Good breakfast

Great

Really nice hotel and near the main turist attractions

Breakfast was included and wonderful

Excellent staffs, very helpful, friendly staffs. Very good location. It generally looks old, small space of reception. The elevator looks very old (i could hear the sound of its tired doors when it opens or closes). The security scan of the lift doesn’t work ( no need to tap the room key at reading sensor). Hotel doesn’t have minibar- set up policy ( it was empty).

Excellent staffs, very helpful, friendly staffs. Very good location. It generally looks old, small space of reception. The elevator looks very old (i could hear the sound of its tired doors when it opens or closes). The security scan of the lift doesn’t work ( no need to tap the room key at reading sensor). Hotel doesn’t have minibar- set up policy ( it was empty).

Bed mattress too soft

Bed mattress too soft

Clean rooms and exceptional staff. Great location walking distance of all shops and restaurants.

Rooms were spacious, clean and comfortable! The staff was courteous and helpful.

Yes it was fabulous

Staff were friendly and helpful.

Excellent hotel

Exceptional staff. Every single employee went above and beyond to be kind and helpful.

Had a not so good breakfast experience but hotel staff was very accommodating.

The room was lovely and surprisingly quiet for DC!

100% recommended

Con: room is quite dark during the day due to narrow windows.

Great service!

The hotel was very clean, staff was helpful and polite. There is a very nice restaurant in the hotel as well. We were able to walk to many attractions within a couple miles.

Location was the best. Staff is very nice.

The staff made everything as convenient as possible.

Everything was very lovely, including the staff! Thoroughly enjoyed the included breakfast - one in toom one at the restaurant. Only complaint, the closet space was quite small with mix-match hangers that were too bulky so couldnt hang coats and clothes.

We prepaid for our breakfast so our coming should not have been a surprise for the restaurant. We had to wait in the long line to be seated and even longer time to get a meal

Everyone who worked at the hotel was so nice and so accommodating! We had a great stay!

Clean room and polite staff.

Room, amenities, and restaurant was great. Service impeccable. Great location.

Front desk and cleaning staff were excellent. When I checked out I was charged numerous hidden fees that were not included in my reservation estimate. Then I was charged additional taxes on top of the hidden fees.

Disappointed to find that the full cost of the breakfast was not included in my room rate even though that was what o thought I had agreed to. It seems you are only allowed one item off the breakfast menu to avoid extra charges. Also I was not aware of the additional daily urban experience fee of $40 (incl tax) charged to my account which increased the bill significantly. I think a hotel of this quality should be more transparent with its charging.

Great location in downtown, efficient and friendly staff, cosy and quiet room.

Good staying

Didn’t like what was called “Urban experience” - a $40 daily fee not on Hotels.com website

nice room, fast check in and friendly staff

Great front desk service!

The staff was wonderful, the breakfast was phenomenal. Overall my stay was very good, shout out to the whole team at Sofitel for making my stay with them exceptional

The heat did not work well. Average stay. Did not feel like the star rating they claimed to be.

Did not eat at the hotel.

Wonderful all around including convenience to main sightseeing.

Great food at the restaurant- close to everything.

The place was nice, BUT the hidden charges of Urban Experience charges were a surprise, and of course I was not happy about.

The room was very clean and the staff very friendly. Highly recommended.

Excellent

We got our room 1.30 hour later than the 3 ocklock check in time. We were supposed to get a text and never did. The water in the rooms are tasting like really bad. DO NOT DRINK THE WATER. When we addressed the issue the front desk was just like we have told the corporate about it and thanked us. There is no public facilities so I don’t understand why there is a 40$ “resort fee”. Overall not that great for a 5 star hotel.

Great location and a really comfy bed!!

Bravo Sofitel!

Yes

The breakfast was divine and fresh. The staff was super friendly and helpful.

Customer service could be better at the front desk.

Great

I really enjoyed my stay, everything was great: the location, the service and the cleanliness. The staff were very polite and always helpful. I would be happy to stay here again

Didn’t eat there

Did not eat breakfast at the hotel.

My room was extremely comfortable and clean. From check-in to checkout the staff as exceptional. The staff was the best I’ve ever encountered from any hotel. Wonderful stay!

Special thanks to all the servers in the restoran. Ivanka & Dragan

Clean, luxurious accommodations, perfect location

Beautiful room, excellent service when checking in. Very accommodating.

Great location. Awesome staff

Was clean, pleasant and in a good area.

The staff truly made the stay exceptional. Every employee we encountered was friendly, professional, and genuinely eager to help. Their attention to detail and warm hospitality stood out and made us feel very welcome. The location is excellent and within easy walking distance to many of DC’s main attractions. While the rooms are a bit smaller, that’s expected in DC and was more than made up for by the cleanliness, comfort, and outstanding service. I would absolutely stay here again and highly recommend it.

Yes 5 stars!

Would definitely stay there again

Room was adequate, Bathroom was too small

Room door didn’t close properly, toilet overfilled, breakfast and dinner restaurants on site served less than average meals. Location is good.

Yes

Beautiful accommodations and very accommodating staff.

Everything was excellent, and I thank the receptionist ElSadk and, all the restaurant staff, and all the hotel staff. It’s not first time and I will be back soon

Enjoyed our stay here. Room was clean and comfortable. Location seemed safe and a good location for sightseeing. Would recommend.

Service & Hospitality • Requests were handled swiftly and graciously. When I asked for a microwave, mini fridge, and extra blanket, each item was delivered promptly to my room. • Every staff member I encountered was consistently helpful, professional, and welcoming, creating an atmosphere of ease and comfort. Room Features The room itself was thoughtfully equipped with modern and luxurious touches: • Google Chromecast on the television for easy streaming • A Bose speaker for high-quality sound • Elegant French toiletries that added a touch of Parisian flair • A supremely comfortable bed • Convenient power cords on the nightstand • Cleverly hidden storage spaces for a clutter-free stay • A distinctive wooden door key that felt like an upgraded, stylish detail Hotel Features • The elevators were efficient and always available, eliminating any wait time. • The hotel’s art collection, particularly the First Lady portraits, was a striking and fitting tribute to its D.C. location, adding cultural depth to the property. Location The location is unbeatable. Nestled in the heart of Washington D.C., it offers easy walking access to countless attractions

Thank you

Poor

Great hotel we booked a junior suite and loved it.

spotless

Great hotel in an excellent location that is close to most museums

Clean, great food, nice staff, near the mall

Alot of great restuarants surronding hotel and metro was 2 blocks away. And Michigan beat Maryland in football.

evrything was great

Very good location and very accommodating/polite staff. Onsite restaurant was very quaint but somewhat limited hours. We only had afternoon appetizers and dessert there. Still enjoyable. Linens and rooms nice except mine (534) had significat water damage to leather portion of desk. Literally, the first thing you see when you open the door. Shows lack of attention to detail which is never great in hospitality.

support from Sofitel is very poor

Room was spotless and comfortable and quiet. All staff were very friendly and helpful. Great location to walk to the Metro and restaurants and the White House!

Location, hotel and staff was amazing. Paid attention to detail. Food amazing

Great location. Large room. Clean. No concierge

Clean room

The happy hour is fantastic, and the location is excellent. The staff is friendly, especially the overnight valet.specially the overnight valet.

McPherson Square metro stop and 1 mile from the National Mall. Great access for all tour must sees in DC.

Wonderful hotel definitely 5 star , room amazing comfortable beds and bedding so soft , great location wish we had more days to stay at this hotel.

Well run as most Sofitel hotels are. Every amenity was first class.

Nice stuff

Great location

Beautiful and very nice

Proximity to the White House was great

Near the metro

Wonderful, comfortable stay. The King room is well laid out and roomy. Loved our stay. Look for dining options elsewhere, several good ones not too far away.

Property was very pretty, the location was second to none, and the onsite dining was fabulous!

Great central location for seeing DC. All staff very helpful and friendly.

Wonderful staff!

The hotel and staff are were very nice. Sofitel needs to staff their valet parking better and turn down the air conditioning in the breakfast cafe. Otherwise a wonderful place, great room.

Polite staff, rooms were clean and nice. Good location for walking around with a toddler to the museums, etc.

Room was clean staff was nice

Great

Hotel was decent but was definitely not a 5 star hotel.upon arrival no door man around to help with luggage. In fact throughout our 3 day stay there was never any staff at the front entry way! We had 4 outlets all near the bed that didn’t work. They sent someone to check it out immediately but they were never fixed. Food was decent and location excellent for seeing all the attractions in DC.

We were upgraded for free on arrival. Our room and the view were beautiful. We will absolutely stay here in a heartbeat again!

The property is kept well and clean. Staff and service was exceptional. The location was phenomenal, right next to the white house and easy to walk to national mall. The property has an older feel to it. I avidly use the gyms at hotel. This one was failing. Missing dumbells, mismatched weight, several pieces of broken equipment. Unkept and frankly unusable. They have a peloton which is unstable and a hazard.

A

The staff at reception was great, always! They gave us an upgrade. Breakfast is not included (like I had understood) but there was a $90 credit for the 3 days we stayed.

Fitness Center needs work

Great location near the national monuments

The hotel itself seemed a bit run down compared to other Sofitel we have stayed at

Good

It was our first time at the Sofitel and will not be the last. Thank you Sofitel staff for your hospitality, kindness and accommodations.

Wonderful hotel, great location walkable to everything. Friendly and helpful front desk. We’ll definitely be staying here again!

We had a nice stay at this Sofitel. Wish our bed was a little firmer ( of course that’s a personal preference) and for some odd reason we did not have a top sheet. Slept directly under the comforter. Otherwise, the room was very nice and the staff was great!

Service staff are very nice, but the condition of the hotel seems outdated

The doorman was exceptional! The spot was Family-Friendly and just overall all the staff and other guests were extremely Friendly. The outdoor seating was wonderful and both breakfast and dinner were exceptional.

Excellent staff. Rooms are quite and very private

Everything we wanted to see while in town was in walking distance. Loved every minute of being in DC! The staff were very friendly, room was immaculate, and the hotel was beautiful!

Perfect location for visiting DC with children. Very clean and great service. Breakfast was great for us

Clean, quiet, walkable

Breakfast and evening cocktails were amazing!!

there is no in hotel store to purchase toiletries, drinks etc. i was advised where to find a CVS at 10 pm?....hotel concierge is nor knowledgeable about the area : ei : directions, restaurants. menu is very eclectic....foo foo french stuff. refrigerator did not work. can be noisy . had better stays at Hampton inns. will not be returning waste of money.

Very poor, overpriced breakfast-coffee cold-two mornings-same thing-took 10 minutes after seated to get attention, took 15 minutes after we finished eating to get a check. $101.24 for two eggs Benedict, coffee, one order of pancakes…

Bad water in room taste like ink, very dark too

Property is in a great location, the rooms were nice and cold. Entire hotel was in very nice shape, well maintained. All staff were very friendly and helpful!

Overall I had a pleasant stay at this hotel, I arrived early and they let me check in on time, The only thing I would complained is that when I asked for room cleaning, they didn’t change new towels for me everyday, some days they did refill new towels and some days they didn’t, I guess it depends on the person who do the cleaning bc I noticed it’s someone different everyday.

Hospitality deserves 5 stars! Room was exquisite!!!!

The room was terrible. It had no ceiling lights and only three lamps in 400sqft. It was probably north facing so had no sun light. There was constant noise of some motor whizzing near our room - probably room specific. The curtains are tedious to close. All in all just a terribly designed room. Staff are also not polite. If you enter the hotel at night without a key a guy interrogates you with disdain. I saw them nearly shout at a young woman who who asked for a replacement key. Parking is $65 - more expensive than the local parking. Gym is excellent and room size was big for conparable options. There is no warmth in this place. Do not book for non work reasons ever.

No promised bottle of wine upon arrival. Check in clerk had a horrible attitude to the point it was comedic Manager- Get your hotel in order

Hotel maravilhoso, execelente localização, café excepcional!

Love the stay at the hotel. The breakfast experience could have been better but the food was great. The shower head at the bath tub could improve water pressure. Overall great experience.

It was very clean and in a great location for tourism

We loved the Sofitel! Perfect location, great food, staff, drinks….what more could you want? Will definitely stay there again.

Everything was great

Overall is good!

it’s a good location

Overall everything was good. We just did not have slippers provided

This was our third time staying at the Sofitel Lafayette Square. The service was top-notch from the moment we checked in until we checked out. Yonas provided excellent service when we needed to store our luggage. We’ll be back soon—thank you to everyone!

Great location

Breakfast options were fantastic. Staff was friendly. Location was ideal for tourists.

-

The bed are amazingly comfortable!!

It was one block away from the White House.

great stay we had.

Great place if you ah e meeting in the Ike building. The breakfast is one of the best at a hotel. The restaurant has the best staff.

Had a wonderful stay. The staff were friendly and helpful.

The Sofitel is a very good property. It is very clean and beautiful. I could have used a little more closet space, but the room was nice. The housekeeping staff did a great job cleaning my room, but one of them threw away one of my toiletries. It was NOT an expensive item at all, and I am sure it was an accident, but I did tell the front desk. The woman at the front desk said she would get back to me, but she never did and when I mentioned it again at check out, I did not get anything for my inconvenience.

Very well trained and informed helpful staff. Beds very comfy.

Centralized for every site in walking distance

Great hotel near all the attractions

Starting at check-in there isn’t anything not to appreciate about this excellent hotel. It’s very well appointed, very friendly and professional staff, comfortable room. Housekeeping was so attentive it seemed like my own personal service. The location is very central and walkable.

Few things broken in the room. In general quality of the room in the hotel were excellent. The food quality in the restaurants could’ve been better to match the hotel.

convenient location, walkable area and close by the metro station. Staff were very friendly and polite. Room was very nice, clean and comfortable. There're restaurant and bar on site. We had a pleasant stayed here and highly recommend for anyone.

They put us in the worst room on the property the tv faced the window and not the couch or bed. The light didn’t work by the door and the fridge/cooler didn’t work. The shower had no water pressure that they fixed the next day, but we still couldn’t take a shower after our arrival. The staff was nice.

Fabulously appointed and five-star worthy! Really enjoyed our stay and the proximity to all the dc sites was a wonderful bonus!

a wonderful place. so clean and excellent service. my only complaint is you can hear and feel the doors opening and closing from the other rooms on the same floor. so when sleeping I would be woken up by the doors slamming or the bed would rattle from the others doors slamming. not sure if maybe the doors can be adjusted to not slam when they close? or have a soft close? other than that i have no complaints it was an amazing stay.

Restaurant needs to be available more

Great location...central to shopping, dining, culture! Room was VERY spacious and clean. The valet was not as attentive for the daily charge. Waited for car service over 30 minutes each time.

My stay at the Sofitel was wonder. The staff was very helpful. The room was very clean and comfortable.

Awesome

Very nice place to stay 👍

All good

Clean and close to dining options

Nice facility and staff

Absolutely loved the stay here very close to everything in DC

Very nice hotel. Room wasn’t the cleanest for having a 5 star rating and valet parking was a little messy. Front desk staff were great, drinks were great, location couldn’t be beat.

Fabulous hotel, walking distance to a lot of the sites,

AC in the room would never cool the room down, made for long evenings trying to sleep.

I didn't like that I had to request a fitted sheet and top sheet to our bed. There was no refrigerator in our room. When the towels had to be restocked, housekeeping only left one set, we had three guests our entire stay. Lastly, this was the first time I have stayed at a hotel and had to call the front desk to ask to restock more toilet paper.

The property and staff were great. The restaurants for dinner and breakfast were both terribly overpriced, and underwhelming. Fortunately there were great options just across the street at Joe’s Prime, Bobby Vans & Devon & Blakely.

We stayed here the week of July 4th. It was conveniently located one block from the Metro. The map on Expedia is a little deceiving as it appears the hotel is directly across from the White House. It is actually 2 blocks from the White House. The hotel is clean and the front desk employees were very nice and helpful. The parking attendants could have paid more attention to helping you with opening the front door, which is very heavy, and the handicap push button was directly behind them making it difficult to get to when your hands were full, most of them didn't even look at you or greet you. The rooms are nice but when another room leaves the doors slam and shake the door to your room. The beds are a little on the firm side. The refrigerators are ridiculous, they have notches on each shelf for drinks so it is difficult to put any food in it and it was never very cold, I could not find the cooling knob to turn it up. You can connect your tv to any streaming service, which worked the first 2 days but then it was hit and miss the remaining days of our stay. The IT guy came up and evaluated it and said he would have to call the company. I don't know if he did because it was difficult to connect even after he came to evaluate it.

Room was very small and not very clean. Was very used/ tired - not what to expect from 5-star in DC

Great location near Metro. Near national theater, we were in town for a play. Very helpful staff.

I recently attended the 57th Delta Sigma Theta Sorority, Incorporated convention and stayed at the Sofitel Lafayette Square hotel and really enjoyed my stay. The staff was friendly and responsive to our needs. The hotel is in walking distance to different restaurants from upscale to fast food. Various high end shopping options were in close proximity also. Overall, we had a great stay and will revisit if we are ever in the area again.

The hotel had an amazing atmosphere and the staff were helpful.

Staff was friendly. Did wish for room service to be an option, considering it's a 5* establishment. Food was ok, overall satisfied, but for me a tad expensive for what you recieve from the hotel.

Nice set up and location to the White House.

Great location. Good food. Friendly staff.

Undisclosed "urban experience" fee. No justification for this daily charge and no warning given of it.

Excellent hotel. The location was perfect, the room was clean and comfortable, and the staff was very friendly. I would absolutely stay here again.

Amazing staff

also the restaurant was ok, same menu for several days in the evening , food was cold , complain but nothing was done , kept on bring it warm.

Clean, friendly staff

Our stay was great. Staff was kind and helpful.

Great hospitality.

Close to the white house. Staff was extremely helpful and attentive to any and all my needs.

Great location

Great and clean place, friendly staff, perfect location.

Overal a beautiful hotel. Property and room were lovely. Great staff and location. Breakfast was very good, however we had it included in our rate but the front of house and waiters did not know what we could have. So we had to go back out to reception who knew, 45 USD per person. Tips not included. Just better communication within the internal teams here. The gym was poor and needs refurbishment which was disappointing due how nice the rest of the hotel is and the price. The main weight machines were broken and the weights were a mixture and not heavy. If you just wanted to do cardio then it would be fine.

It’s hard to eat and drink when it’s so cold in the bar and restaurant. Lovely place and the staff is all so very welcoming and friendly!!!! We have stayed there multiple times and will be back.

This property was older. It needs some upgrading. The carpets in elevators, halls, and rooms need to be deep cleaned or changed. Our bed was not comfortable and we had to change rooms because our room kept making a horrible whistling sound all night long. The water pressure in both of our rooms was not good at all! Our stay was not as we had hoped in celebrating our Wedding Anniversary. Not the most comfortable happy stay. Also, the gym is really small a d dark feeling. Needs new lighting and a clean welcome feeling. However, the entire staff was very polite and professional, including the restaurant staff!! The food at the hotel was great!!

We stayed for 3 nights, the room was clean, the food at their restaurant (dinner and breakfast) was excellent and the staff were attentive and professional. You also can’t beat the location! 100% would recommend.