YOTEL Washington DC

A mouse ran across the restaurant floor while we were eating. The front desk staff say they will do something and it never happens (our toilet was broken). Overall a hot mess.

One of my favorite hotels in DC. Can’t wait to go back!

Amazing roof top bar and pool

Conveniently located, Yotel was the perfect spot to land for a quick overnight trip. Convenient to Union Station, the Capital and other destinations, the service was wonderful. I enjoyed the rooftop deck and pool Sunday morning when it was empty, followed by a delicious fresh breakfast at the hotel restaurant.

Great stay, great location, and great atmosphere. Would definitely come back in the future.

Wonderful hotel to stay at. Everyone was friendly and love the smart rooms

I had a very disappointing experience at YOTEL during my recent stay. From the moment we checked in, the service fell far below expectations. There was no water available on our floor the entire day of check-in, and despite the hotel being fully aware of the issue, they did not proactively provide guests with even basic drinking water. I called to request water, but it never arrived. To make matters worse, the room itself had issues—the bed was infested with ants, which is completely unacceptable. Customer service throughout the stay was extremely poor. When we requested a modest one-hour late checkout, we were asked to pay an additional $200 on the day of checkout. There was no effort to accommodate or acknowledge the inconvenience caused by the hotel’s own service failures. What makes this even more disappointing is that I chose YOTEL based on a positive experience during a conference stay last November, when I booked through my corporate travel. Unfortunately, this personal trip showed a completely different standard of service. It felt like the level of care depended on how the booking was made, which should never be the case. Given this experience, I will not be returning to YOTEL (personal or business travel). I will also be sharing this feedback with my corporate travel team. Overall, this was a very poor experience, and I would strongly reconsider before booking here.

Great location but the property is a little rough.

This was by far the nicest hotel stay I’ve ever had.

Bad location. Parking is tight - if you have a large vehicle good luck! The bed is a futon that pulls out. My bathroom door would not close properly.

Good

Great place to stay! Great location and amenities.

Great modern and clean spot close to Union station and walkable to the National mall. The staff were very friendly and we enjoyed our stay.

I love a Yotel! Rooftop pool was great!

The rooftop That I saw a mouse?

10 minutes from the airport and love the mechanical bed. First room had no AC, second room lights were broken. No water in rooms, water fountain dispersed lukewarm water not cold. Could also hear multiple guests having very loud sex.

The staff are wonderful and location is good. BUT beware the "changeable" reservations they offer. It means they will cancel and rebook a new reservation. But then you are likely to pay a higher room rate. I got stuck with 5 extra nights I had to pay for but didn't use. And there is a $35/day amenity charge for Internet (what?), coffee on every floor (it was not on every - just one and line every day) and a "extra $10 off restaurant" (which is your money anyway). Tiny rooms. Shrinkflation is the best word. Sheesh do the CEOs need more money??? Tiring.

Had such a restful nights sleep, quiet environment, crips fresh bedding and mood lights was the perfect combination for me.

Loved the beds and overall aesthetic

Roof top bar was perfect after a long day of walking. Breakfast buffet was okay. Kind of expensive for being similar to other motels free Breakfast.

Staff was very helpful, friendly, knowledgeable and cordial. Room was very nice, shower leaked so BR floor was wet.

Fast check in front desk was every helpful would stay again

The 35 dollar property fee

Good central location. Property is OK. Coffee is the problem. Just one machine with long lines in the morning.

Great location!

The hotel was ok. There was a weird humid smell in the room. We also find an inconvenience the price of parking considering that around the corner the parking was half price.

Great 1 night stay! No free parking and fridge in room did not work. Overall stay was great.

Ot ONE single crew member was unhelpful or unfriendly! We felt so welcomed by everyone. Just an amazingly good vibe.

Nice roof top lounge. Staff was friendly and room was clean.

Pretty good. Very simple. Spacious rooms. Only complaint is the towels felt like sandpaper

Good coffee nice pool

Great stay at YOTEL Washington DC! The hotel was clean, and in a convenient location. The staff were friendly and helpful, and check-in was quick and easy. Comfortable room and great value for the price. I would definitely stay here again!

Roof top pool was the best part.

Friendly staff. Great location

The water didn’t get hot in the shower but other than that it was a good place to stay. Good location too.

Very small rooms, the air conditioner is very noisy, right above the bed. When you take it in the shower, all the water flows into the room. There is no drinking water.

Exceptional

Exceptional

The location is excellent, very clean. polite staff. Very small rooms, the air conditioner is very noisy, right above the bed. When you take it in the shower, all the water flows into the room. There is no drinking water.

Very good

I can’t wait to stay here again

Great stay , you get what you pay for and easy to use garage the staff wwere very sweet

The walls are extremely thin in the hotel so you can hear conversations and noises constantly. The roof deck was the highlight of the hotel

Very clean. Only wish was that each side of the bed had plugs. We both needed to charge phones and keep near us. And more towels in the bathroom.

I stayed two nights, it was cute. I wish they had regular lights in the main room besides the tiny lamps in addition to the mood lighting. It was just too dark at times when I needed more light. There did appear to be a regular lighting fixture when you walk in the room but I couldn’t find a switch for it, lol. Staff was 10/10. The rooftop pool and bar was a great. The food was great, Art & Soul did not disappoint me at all. Overall I would stay here again for a short weekend.

Chill spot to stay at for the night

Clean rooms Great house keeping staff. Front desk could use some training attending customers instead of talking with other staff about non related work stuff. But overall all good experience

Warm, friendly welcome. Modern comfortable clean hotel in a great location with nice amenities. Great price/value. Overall, just a positive experience.

Friendly staff

Was fine. No frills but a good location and reasonably priced in a good location.

We loved our stay! It was a spotless well located hotel. The entire staff was so very kind!

Booking online without knowing the area is always stressful but the hotel was amazing. It was convenient, clean and everyone was helpful and friendly. It took too long for two college degree people to work the vending machine. J/K

Booking online without knowing the area is always stressful but the hotel was amazing. It was convenient, clean and everyone was helpful and friendly. It took too long for two college degree people to work the vending machine. J/K

Check in was wonderful! Very helpful, friendly and professional

My only complaints would be that the pool was inaccessible to my friend and though we very much enjoyed the coffee service on the second floor, we would have liked decaf options for later in the day and/or teabags. But really when I’m in DC again I would definitely stay at the YOTEL again.

Good

The room is big and really nice. Feels very futuristic The front desk isn’t exactly welcoming. I had arrived earlier and i had received an email before from the hotel advising that early check in comes with a fee but if possible, they can try to accommodate. I arrived 1.5h early and the front desk told me ‘check in is at 3pm’ and kept repeating this. When i asked if i can be accommodated, she didn’t even check and replied ‘$55 extra’

The front desk isn’t exactly welcoming. I had arrived earlier and i had received an email before from the hotel advising that early check in comes with a fee but if possible, they can try to accommodate. I arrived 1.5h early and the front desk told me ‘check in is at 3pm’ and kept repeating this. When i asked if i can be accommodated, she didn’t even check and replied ‘$55 extra’

The room was clean and nicely designed, which made the stay very comfortable. The location was also great, with many attractions and sightseeing spots nearby. The soundproofing was not very good, and I could hear footsteps from the room above. On the second night, the green light from the smoke detector (?) kept flashing and disturbed my sleep. Also, complimentary bottled water was not provided in the room.

A fridge in the room would have been nice

Fun place to stay

Very clean and helpful staff

We were stuck in the elevator, the call for help button went unanswered, and the alarm did too. We were able to get the elevator to go back to the lobby, and after several minutes, the doors opened. When I approached the front staff, nothing was done.

The property was a good location from everything The bed wasn’t that comfortable there wasn’t enough channels to watch. Overall

Location Coffee Machine out of order ?

The location was great The complimentary coffee machine was broken

It had a roof top but it was closed the entire time due to rain earlier in the day. I am extremely disappointed with my recent stay at this hotel. I paid for a late checkout, yet between 10:50 AM and 12:30 PM, four different housekeepers repeatedly knocked on my door asking why I was still in the room. This made me feel uncomfortable, rushed, and completely disrespected as a paying guest who had already arranged and paid for additional time. To make matters worse, when I went to breakfast, which had already been prepaid through Booking.com, the wait staff treated me as if I was attempting to steal food and questioned whether I had actually paid. The experience was embarrassing and unprofessional.

The property was beautiful and the staff were extremely helpful. But it could be mentioned that there is a fire station right next door. Bring ear plugs to get a restful night sleep otherwise you might spend the night waking up to a fire truck intermittently.

The deck was closed even though it was not raining, the complimentary coffee machine was out on our last day, and the tv did not connect to WiFi (it was a smart tv). The pillows were so big and really uncomfortable for sleeping.

The food at the bar was excellent, and the drinks were great as well. We loved it. There was very little staff working during this particular weekend.

When I checked in and got to my room, I tried to turn on my television which did not work . I immediately called to notify hotel staff . They advised me that someone would be up to assist me . 340 am I decided to leave the hotel after being in there for hours with no television to watch because no one showed up to replace or fix the television.

The room was tiny however. The bed was actually a sofa bed ? To explain the size of the room - when the bed was fully extended, it blocked the room from wall to wall, we needed to turn the bed into a couch to get to the other side of the room. We did not like that the toilet room (toilet and shower were in separate spaces) did not have a true door with a lock. Basically there was door that did not touch the ceiling or the floor, so you can hear and smell exactly what the other person is doing in the bathroom. Not a good option if you’re not staying with someone you’re at that level with yet. Overall our stay was fine. Not a 4 star hotel. But an option if you want to be close to things and just need a place to sleep.

The location is wonderful for touring the heart of DC; the staff is very friendly and helpful; overall an ideal situation for my husband and me. We would stay here again.

Great hotel and self check in and check out tablets available of course if you have any questions they have front desk staff to help.

Had an awesome stay!

Great location amazingly funny staff. Rooms are perfect. Only complaint is no coffee but I understand it keeps costs down and the kids don’t drink coffee these days.

Great!!

N/A

The rooftop pool was small for the number of people in that hotel. I also expected at least a couple of water bottles in the beginning. They had a water dispenser on each floor which is great, but a couple of water bottles and basic cutlery and plates would have been appreciated. Breakfast was NOT included with the reservations. That was something I wasn't happy with since they mentioned "breakfast available". I think they should EXPLICITLY mention that it's not included.

Easy check in/out, nice gym, rooftop deck and pool is a great hangout spot, rooms very nice with fun lighting and great vibes overall

Absolutely loved my stay here! The rooms were spotless, the staff was incredibly welcoming, and the overall atmosphere felt relaxing and luxurious. I’ll definitely be returning in the future

More coffee stations

The property was clean and staff was very helpful.

I loved the room very clean and unique. Also the bed and lights were great

Needs to be more updated. More modern feel. The parking garage was SUPER creepy!! Thankful I wasn’t alone

Property itself was updated, clean and modern looking. My only issue was the walls seemed a little thin.

Grewt

The restaurant on site was amazing

The best staff ever

Modern feel with great efficiency, location and price.

It was a great place to stay!! Only heads up I will give if you have a vehicle that is over 6 feet tall you will not be able to park in the hotel parking garage.

It was dirty and the bed was not comfortable at all ..

The staffer gave me voucher for FREE wine. Free wine, I thought that’s odd. Then, I saw the receipt upon ck out & saw charges on bottle of wine plus tax. It’s Very misleading & fraudulent in nature. Bad practice!!

This hotel is very close to the Mall, Capital building and Union Station. Very clean and modern. Very reasonable for a city hotel! I plan on returning!

Fun vibe

Very modern! Loved it.

Hotel was exactly how it was in the app. Union Station was only two blocks away great place to eat there.

Overvalued

Overall, you can’t beat the location of this hotel! I do wish the customer service was more friendly. The hotel did not have hot water the last day of my stay, but the staff said

The property was a great

House keeping did great Job. Front desk always helpful. The Resort fee ($35 per day) charged was for pool and top deck that was locked until Memorial Day. $10 credit if you used overpriced bar or restaurant. So after two visits let them keep the resort fee. If you notice that up front other hotels are same price. It was a great location only two blocks from Union Station. Minutes from Capital. Just be aware about the resort fee that is not included in the price but paid at check-in.

I booked this hotel primary bc the pics of the rooftop bar and pool. When we got there it was not available as it is being renovated. That was disappointing. Otherwise staff and the room itself were great.

The bar food was very good and we enjoy the hotel vibe

Breakfast was cold when it got to our table. One staff member was rude. I will not be visiting this hotel in the future.

Staff demeanor ranged from indifferent to mildly hostile and condescending. Also, it was as high tech as any other hotel.

I was here for work and it was excellent! Food was good and stay was safe and clean.

Nothing on the room walls, no blow dryer, no access to my streaming on TV, pool was closed for the season, bathroom light automatically turns off during your shower; this was a “blah” of a hotel. Staff was nice, except when I called inquiring about streaming they said someone would be right up to help and no one came.

Light switch is the panel next to the door.

Upon check-in, we utilize two separate cards 14 the amenities fee and 14 the one hundred dollar per night room hold. I was told the card used for the room hold would be the one that any" charge to the room expenses" would be charged too. We went up to the room after the first twenty four hours.The room was extremely humid and sticky to the point of sweating while standing still. This was reported to the front desk multiple times but was not resolved during our four day stay. There was look like possible mold on the vents, and that was unsettling. The food was not nearly as good as I would have hoped for the price as well as options.Good morning, good morning, I want a thirty two ounce bomb pop

2. Staff excellent 3. Resort fee should not apply, there’ not much to do there, pool close, and no steam room or jacuzzi. 4. Maintenance so so, water machine doesn’t work, sensor switch goes off by itself every time during shower, but they do attend the problem immediately, but no result.

I loved everything for the most part. I was unaware it was pet friendly it was a lot of k9 officers there during my stay. And my last day the house keeping crew was really loud cleaning room started at 6am slamming doors when check isn’t til 11am. I think they could consider people are still sleeping. But the food in the restaurant was delicious. And there drinks were on point. Vending machine a lil pricey a water was $3.50 but there is a water machine on the floor with ice. I was given a bottle of wine at entry and helped with my bags during my departure. Check in and check out was quick, staff polite and friendly.

Great place with perfect location

Breakfast was too expensive and not enough options.

All around great experience. Staff was very pleasant and helpful with check in, treated us like VIPs. Got a free wine for the stay. Room was perfect, plenty of space and beds were comfortable. Would maybe recommend some hand towels besides face towels in the bathroom, but otherwise no complaints. Check out was smooth and we were able to hold bags after check out for several hours.

Second time back. Everything was great. They can hold your luggage even when you check out so you can explore! Breakfast downstairs is also so good.

I would recommend this hotel. It was in a good location (walkable to Mall and union station) and reasonably priced. Did have a problem with bed: all beds are foldable and one of the two wouldn’t go down. Maintenance responded pretty quickly but couldn’t fix. We had to move to another room. Fine, these things happen, but I was surprised there was little effort to apologize or compensate for the inconvenience.

I would have liked to use the pool—however I’ll have to come back! Check in/out are a breeze, no waiting in line unless there’s a question or issue. The only real negative is the lack of a coffee machine in the room. This would really make our stay exceptional. There is limited coffee provided on the 2nd floor—however most hotels have this accessible at all times. We were able to get a mini fridge which I greatly appreciated as I was travelling with two kids. Parking is easy and underneath the hotel, which made it easy to transport our items. The location is minutes from Union station and about 10-15 min from the Smithsonian museums. Great location! Thank you for a great stay.

Small rooms and bathrooms in rooms are definitely not private.

We were on a quick family trip in DC. We enjoyed that the hotel was very close to Union Station and to the Capital. The room itself was clean and I was pleasantly surprised that they clean the rooms every day. We had plenty of towels. The bed was most enjoyable and very comfortable, better than my bed at home. The food at the restaurant was excellent! I highly recommend the steak eggrolls. We would love to come and stay again.

The hotel is in great location for our conference. 10 minutes away from union Station. 15 minutes away from capital hill. The only inconvenient is not many restaurants near by.

Only complaint -- the outlet built into the bed frame did not work. Otherwise A+++

Great location. Cool vibe. Clean. Nice staff close to metro and more

Great place. Worth every penny. Everything was smooth and my stay great, from check in to check out. I highly recommend Yotel!

Clean room great staff, hotel bar open from 9am-10pm. No complaints

Front desk and bar staff were super friendly. Great location.

Nice hotel fantastic location,good size modern clean rooms and a great price for the area,only a ten min walk from the Capitol and national mall.

Clean rooms and very nice staff

Clean room

Had what I needed for the overnight stay

Efficient self-check in option, clean rooms, adjustable beds, good vending machine selection, convient location to Capital and museums, many good food options within walking distance . Bedding was thin, only 2 towels left for a booking with 4 guests. No microwave, no access to pool/roof during off season, no way to sanitize fitness equipment.

I love it there !!

The staff was nice though not clear on the process for parking amenity I was offered via email. In the end I did not receive the discounted price. Also there is a $35 fee tacked on that you apparently agree to (must be some tiny hidden wording) when booking. You can use $10 of it toward food however, when we tried to use it for breakfast they said no because we were checking out later that day. You have to use it the first day if you’re only there one night. That didn’t seem right. Otherwise we loved the room and the vibe at the hotel. *note there is no mini fridge or coffee pots in room so don’t bring back leftovers

Front counter person told me I get a free bottle of wine. Said I didn’t drink alcohol but would take a soda instead if they offered. Just said sorry no. For those who do not drink or have had issues with substance abuse. This kind of stunk. If you’re willing to give a bottle a wine offer a free 2 liter.

My main issue with the hotel was with billing and the way the situation was handled at checkout. I made my reservation through Expedia, but when I checked in, I was charged again $505 for the two nights of my stay, plus an additional $200, for a total of $705. Fortunately, I reviewed my bank account, noticed the charges, and was able to report the issue. The first employee who assisted me was very kind and explained that it had been a system error. I was told that I would receive a receipt at checkout. However, at checkout, while I was calmly explaining the situation to the front desk employee, who was also very patient and helpful, another staff member interrupted us and started raising her voice at me. I felt this was very disrespectful, especially because I was only asking for a receipt to have confirmation that the $705 charged to my card would be refunded. This was a mistake made by the hotel, not by me. The hotel should be more considerate in the way staff speak to guests, especially when guests are trying to resolve an issue caused by the hotel itself.

This hotel has really fallen off. It used to be my first choice when visiting DC for work, but customer service has gotten pretty bad over the past year or so. They even removed the coffee/tea stations that used to exist on each floor. No coffee in the rooms and none by the elevator.

Very clean

The staffs are super nice and the lights in the room make it feel like a night club

Beds & pillows comfy. Received an email directly from the hotel stating we had a $29 room credit plus another $10 towards food & beverages. When checking in & inquiring about the credits, they have done away with the $29 credit and instead offer a free bottle of wine. We are not wine drinkers & would've definitely preferred the room credit. If it is not offered any more, why was it listed in the hotel email? Hotel is right next door to a fire station so we would hear sirens multiple times per night. There is no coffe maker in the room. There is a "cool box", labeled "not a refrigerator"....this also makes no sense. Amenities are far & few between with this hotel.

Rooms a bit tight for a 6’ person, no pool, fire pit, or bar on property. Good physical location though.

Good location, very clean.

Na

Having said that, the rooms and common areas were clean and fresh. You can tell the rooms have been updated relatively recently with mood lighting, and numerous ports to charge your electronic devices via USB. The WiFi was decent, and should be fast and robust enough for remote work. However, there wasn’t any water in the rooms, and all of the soap, shampoo, and lotion were from refillable bottles attached to the wall. These was a fairly nice restaurant in the lobby with a nice outdoor patio for eating. We weren’t able to go to the rooftop bar, as it was closed for another few weeks at the time of our stay. Here the bad… the staff were not very welcoming. There was only one courteous staff member that I interacted with. The rest were downright rude. One of the porters refused to speak with my female friend. We were together, she tried to ask a question, and he ignored her until I asked the SAME question! It was a very inauspicious beginning to our stay. Also, the last morning of our stay, there wasn’t ANY HOT WATER. There wasn’t an apology, or concession, even though we did mention itWhile I wasn’t expecting anything free, an apology would have gone a long way. In summary, it was just an “ok” place to stay. Not sure I’ll stay there again.

The staff were incredibly friendly and helpful, they created a welcoming environment. The location was convient for us and close to a lot. The room was fantatsic, clean, and comfortable!

.

The property did not include breakfast. The roof top area was a disaster.

Staff was nice. However, I was charged $35 a night for the same suite on a higher floor which I think is a little weird.

Не понравилось: ванна в номере. Дашь находится прям в комнате и отделен только полупрозрачной дверью. После принятия душа чтобы одеться ты должен выйти в коридор и комнату! Свет включается только общий. Это значит что когда я встала утром и хотела принять душ пока моя семья спала, я должна либо включить свет и тогда он будет светить всем, либо мыться в темноте! Очень не удобно.

.

Just got a latte. It was good, wish the to-go cup was bigger

Did not have the breakfast

The property felt clean, and fresh, and new. It was a unique experience - a room like I've never stayed in before. That said, I rated it Good instead of excellent because of a few quirks that detracted from the experience like "napkins" for toilet paper that weren't up to the job. Also, while the lighting was very nice in some aspects, I couldn't figure out (and this may be on me) how to turn on the light for the toilet without turning on the lights for the whole room and waking my wife.

Such helpful staff. They can help answer all your questions about the area.

During the checking out, the hotel charged additional $38 facility fee for each day. This is not stated on the hotel website, or during the room booking. I did not use any facilities other than staying in the hotel room.

It was great

The room was extremely small without any amenities at all! No ice bucket, no coffee, extremely cheap, rough towels. Every morning, I would go to the restaurant to get my wife and I a coffee ... $12 for 2 cups and take it back to the room. The only thing Yotel provided was 2 small paper cups and an ice machine down the hall. The Yotel is located beside a DC fire department, so expect to hear the sirens on the firetrucks leaving often, night and day. I believe next time I will try to Hyatt across the street.

Everything was clean and staff was kind. This is our second stay here and we would come again.

I wish I got a room that had a view but it’s okay, only stayed one day and the cleanliness of the bathroom was top tier and that’s my biggest issue when it comes down to getting hotels. the bed was so comfy I slept like a baby! I had a decent night, I would stay again. The only downside to it is that parking is expensive. 50$ a night, and there was a 100$ deposit but I got it the same day I checked out. I wish the rooftop was open as well. either way I still had a wonderful stay!

Clean rooms and attentive staff.

Internet was good and stable. Staff was kind enough. I could get early check in (8:30 am) after paying additional fee ($55USD) and it was very helpful.

none

This hotel is not even worth one start. Stay away from Yotel in DC. I booked this hotel because I had an excellent experience in Boston. However, I regret staying at this hotel so much. The property is not well maintained, they charge more than fair, and they take no responsibility. I emailed and called numerous times, only to be routed to different people who said there's nothing they can do. Absolutely horrible!!

Much nicer than we were expecting, super friendly staff, and nice room. Overall amazing experience.

Easy to access nice overall!

The only good thing in this hotel was its accessible to national mall. They don’t have coffee in the room and other amenities like at least free water bottle.

The parking garage was a mess and scary to drive through. We got charges amenity fees for amenities we never even used. It was $70 just for 2 nights. On top of the amount we spent to stay there. Then there was a $200 holding fee which we didn’t even get back as soon as we left. We’re still waiting for it. Parking was $110 for just 2 nights.

Good hotel - convenient location - walking distance to Capitol and concert arena - has parking but expensive compared to other parking offers close by

We loved the location, the staff and the hotel in general. The only thing we were disappointed with was that you could hear EVERYTHING from the room next door, was not well sound proofed.

Staff was friendly and helpful. Parking garage was convenient. Room was sleek and comfortable. We will be back.

It's my second stay at this location and we have not been disappointed.

Tissue box for toilet paper, strings lights for room bathroom door glass rolling door no lock

Room was clean and very nice. Easy access to parking garage and close to everything.

Staff was nice, great location from train and walking distance to attractions.

National Park. Clean room

Location

Family of 4. Convenient location to the sights. Corner bakery around the corner if you don’t want hotel breakfast. Also storing luggage was very helpful before check-in and after check out.

Nice hotel. Modern and chic. Very clean and quiet. Short walk to Union Station. Close to Capitol Building which was so beautiful to walk by at night. Only stayed one night but would recommend and return in the future.

Great location by beaches , service and amenities really nice!

The place is nice and in a good location to get to the Metro. The staff were nice. If you do stay here, stay above the 2nd floor at least.

Place was just ok; but for the price we payed Tv was not able to connect to nobody’s phone to watch Netflix or YouTube. Ice/ water machine was really slow, everything seems to be an upcharge. Even if the room is ready, you have to pay 55 for an early check in. The roof top/ pool was not open although it said it would be open for spring. But staff was nice.

The room was good. The bed was okay.

The beds were the best and the staff was great. The check in was easy too.

The staff was amazing and accommodating, the room was very clean and modern

Everything was great!

Room was very spacious! The location was great! Could have done a bit better with cleaning as after they cleaned the room the floor was still dirty

Staff was friendly and helpful. No coffee machines and restaurant is closed on the weekends. So had to leave the property just yo find a cup of coffee. Also no hand towels. Only 2 bath towels and one wash cloth in the bathroom. Seems to have gone downhill in the last two years. Probably will not stay here again.

Dewan at the front desk was delightful. Did not like that the restaurant and bar are closed on the weekends and they don't have any coffee.

Wonderful staff, room was great.

It was okay. Nothing special. Theres no phone in the room. Needed extra towels because the shower leaked all over the floor. The lights in the shower and over the toilet did not work until we were checking out.

Staff was nice, rooms were clean, comfy bed. No coffee was a shock to me and very unwelcome. The bar and restaurant closed early and not available on the weekend, which was a disappointment. I always look for a bar and restaurant in the hotel when I book and it’s important that they are available, especially on the weekend.

Hotel was hours later than promised for check in, restaurant closed on weekends. Beds were nice, that’s about it.

Room was good. And staff was good. Lights didn't work properly always. Hallway of whole floor STUNK like cigarette smoke which was absolutely disgusting and I have asthma. Extremely disappointed that the roof was closed with the fire pit. Which is one of the reasons I book that hotel

The hotel charged me an extra $35 tax that was supposed to be already included with the Expedia fee. The rooms are small and renovated, but the walls between units are so thin, I could hear the next-door folks coughing all night. It is nearly impossible to figure out how the light switches work. There was no iron in the room. I called the concierge and she promised to have one delivered. I waited for 30 mins, but no one showed up. The location is convenient, but the neighborhood is dodgy at night.

Check in was miserable. We came in as a group of 8 in two rooms. 5 kids, 3 adults. We came in 2 hours after 3pm (check in time) and were told to sit in the lobby because the rooms weren’t ready. (?) that was the first red flag. Amenities in feb (president day weekend) were terrible. We couldn’t cash in the $10 in food and bev credit because the cafe is closed on Sundays. Of course the pool is closed. $35 resort fee isn’t justified just for fitness center and water station. Our Expedia $29 food and bev credit was also not honored. We’re told they give wine bottle instead. We didn’t want that. They told us the alternative is 2 bottles of water. LOL We asked for towels at 6:30 p. Called again at 7 then 8 then 9. Finally arrived at 9:30p. Wild. Do not stay here. Stay across the street at Hyatt regency instead. Kicking ourselves for not doing that. Saving a few pennies here isn’t worth it.

Very expensive night no extra nothing. No ice bucket no carpet on flootno extra towel

Nice hotel.

The room was dirty once we got in… the small table had not been cleaned off. Shower had hair in it and honestly just the smell of weed ALL over the floors…

Nice hotel, would recommend!

Many things wrong here. First of all $30 a day facility fee? For what? A pool that was closed? Second, when I booked it was advertised that there was coffee at every floor. Nope. The only coffee was at their restaurant that didn’t open until 7:30am and closed Saturday -Sunday. Speaking of the breakfast, it $28 a person and the buffet didn’t offer half of what was advertised. It was cold and a rip off. We had dinner there our first night and the dining room was closed so we had to eat in the bar area. That was fine but I’m pretty sure the bartender was alone because it took forever and when we got our food it was cold. Checking in was funny. We tried to use the kiosk but it said the room wasn’t ready. So we waited and we waited for someone to help us. Finally we got rude. And that was the last time we were even acknowledged in the 5 days/ 4 nights we were there… until we checked out. Our checkout lady was at least nice. There’s a lot of little things that just added up to not a great experience. Oh and we were supposed to get a free bottle of wine with our stay. That did not happen.

amazing all around!

Wry clean and friendly

The room was very clean. The staff was extremely friendly and courteous! The staff helped me to have a great experience!

Room was clean. Front desk was great. No coffee maker in room which was a bummer. Also food and beverage credit was actually just a bottle of wine. I'm not a wine drinker so that was kind of a waste. Would be nice if that benefit could be something else.

Nice room

The staff was very friendly and helpful!

A very comfortable stay:-)

Staff was amazing!

Very friendly staff. Extremely helpful

Good location, comfortable room, good food.

The room was great apart from no tea or coffee facilities

Stay was good, no issues at all. The adjustable bed is a nice feature.

There was a free breakfast????

Staff was very friendly and accommodating

Hotel Yotel in Washington DC will add

We just wanted to let the staff at your Yotel know that we had a fantastic stay and everybody in the staff that we encountered always had a smile on their face was always jovial and always kept the atmosphere positive Keep up the great work

Wonderful staff. Front desk staff snd bellhop extraordinary!

It was a great stay. Very central to where I needed to be in the city.

Fine værelse, venlig personale, lokation var perfekt. Lige ved siden af us Capitol. Vi var dog overrasket at hotellet tager 16 % i taxes oveni i booking prisen. De servede ikke morgenmad, da restauranten havde lukket pga holidays

The hotel wasn't bad but i was promised a breakfast voucher for somewhat 40 dollars. When i arrived they said they don’t offer that anymore but would give me a winebottle, but i don’t drink alcohol. Than the elevator did not work and had to walk 7 floors with my luggage. Pool was on the 12th flooor which i was not going to walk with my bathing suit through the nasty staircase. My one night stay was not pleasant. They only gave me 30$ off and did not answer expedia.

Although the room was clean the smell was horrendous. No amount of air. Condition was help with the smell

The room was nice, clean, quiet, and we got a nice view. The staff were very friendly, the area was safe, and it was within walking distance of Union Station, the museums, and dining areas. Definitely, I would book the same hotel for a future trip.

*

The hotel was clean, the staff was kind, the beds were very comfortable. No hand towels or wash towels, which is a bit odd for a hotel to not have. The toilet paper was also a bit quirky. It wasn’t on a roll, but rather in a box (think tissue box). It wasn’t great but it worked.

Clean room and hotel looked very nice inside.

I just have to say you need to put in Wash clothes! Otherwise it is so close to everything and everyone is wonderful!!

Very nice room design

Great as always.

The room was perfect. Clean and minimalist

Nothing about what they advertised was true!

Disappointed that the restaurant is closed mon and tue, so the food and beverage credit you are supposed to get as part of the $35 per day fee is worthless. Worse...no coffee/tea in the rooms and on Mon and Tue, not to be found in the hotel. Staff is great but lack of coffee/tea makes it a nogo for me in the future

Rooms were clean and well kept, very Unitarian no hand towels or washcloths, and not a lot of space to store your clothes. It was a great deal for the price close to the capital.

Staff and location warebgreat! The hotel

The staff was exceptional. Especially at check in. Very helpful and kind

Our stay was so Good love Breakfast in the Hotel. Will stay Again

They don’t provide wash clothes or hand towels, the $29 voucher wasn’t given; we received a cheap bottle of wine instead. The toilet paper was individual pieces, not a roll. Couldn’t access the lobby restroom. The bar closed before the listed hours. Parking was $70/day. We were also charged $35 for incidentals that included nothing!

The we don’t offer them talk track is not taken care of your guest. If you’re staying here, bring your own washcloths and hand towels. When I was checking out the person right before me said that someone in Housekeeping snuck them some and the front desk clerk said they would get in trouble. Outrageous. The housekeeping employee had more compassion for the comfort of the guest than the hotel chain.

Beautiful clean room, with great ambience. 11

I expected this property to be as posh as the New York and Boston locations. It was not and it was very disappointing. However, the staff were friendly and the room was clean but plain. It would have been nice if they provided us with washcloths and facecloths. It would have also been nice if the restaurant was open for dinner.

No washcloths supposedly. No coffeemaker so no way to even get a cup of coffee in the morning unless you went to the bar. Hospitality was all over the place. Sometimes helpful and sometimes rude. Rooms not automatically cleaned. Positives - room was clean and area was safe. Easy to get a can. clean

Incredibly cheap-feeling towels and bed sheets

Room was cozy. I really enjoyed my stay. The shower water could be hotter.

I love this hotel. Every time I’m in DC this is my hotel

I got this property for my son. He had a presentation in Washington. It was a great location very close to the convention center.

Clean room and great staff!

The furniture was chipped up and torn. I got in at midnight, the kiosk was barely working. I got all the way up to my room just to come back down because kiosk didnt scan the key. I went to shower - freezing cold water coming out of the shower.

The room was cute but no hand towels or washcloths being provided was different luckily I travel with my net sponges. Staff was nice and friendly. Art n Soul was cute the food was good

Front desk, maid and bartender, very friendly was excellent customer service.

Pool was closed for winter but you are stil charged a "resort fee", was not clear in the information and feels like a rip off,

Great location. 10 minute walk from Union Station- Amtrak, and 15 minute walk to Capital One Arena, which is where I went to see a concert. Also walking distance to the National Mall. Room was clean; bed was very comfortable (liked the adjustable up and down feature), was easy to work in the lobby before my room was ready. Only minor negative is that there wasn't eateries nearby- walked a block to grab coffee and a bagel.

The breakfast looked the same every day but has a decent selection... maybe other bagel options would be good. Great stay. I keep coming back.

Great stay, I just wish they could have provided me with face towel. My understanding this hotel no longer provides that😩

Room was good but the noise in the hallway made me think someone was coming in. Did not sleep well

Great property. It was clean, with friendly staff and a great location.

The hotel is very convenient to the train station. The room is clean and big. I would say my only complaint was that in order to check in early you had to pay $55 for just a couple of hours in advance. Also, we interacted very little with anyone in the staff as everything is done by Computer

I think the resort fee is a rip off in the winter , no pool access , price should be reduced or credit at bar increased

Friendly staff, good vibe, clean, good location. Weird that they had no washcloths or hand towels, only bath towels.

I like the modern room. But, I could not get the TV to work. And, the rooftop was closed. Otherwise, you have a terrific restaurant there. Good location and I'd stay there again.

We loved this hotel - breakfast was pretty pricey though and we didn’t love that the bathroom did not have much privacy at all. Overall very clean and modern hotel.

First of all, why all these fees. I got charged two $35 convenience fees. Then we had to pay $60 for parking which was ridiculous. Breakfast wasn’t even free and they were charging $25 per person for breakfast. I asked for a city view and they gave me a view of an alley way. Then I couldn’t even watch what i wanted to watch on the tv in the room because the phone casting was not “apart” of the package that I got and I got the second best package. The air conditioner was not working fully, it was hot in the room and they only have it set on low so I could not make it colder in the room when i would try to adjust it. To charge all those fees and add ons you would think this hotel would be so much better and worth the money. Never again will i be staying at this yotel hotel or any yotel. If i could get my money back, I would! Staying at this hotel, made my first time visiting Washington DC a horrible experience.

The staff is very friendly and helpful!! I love the fact that it’s so close to Union Station. I also got him very late at 10:30 and there was a diner right around the corner so that was very nice for me. I will definitely recommend this hotel to others.

They stole purse . Wouldn’t play camera back was stuck in dc for two days couldn’t get on flight someone had to drive 6 hours for me to get home

Amazing room

Could have used a wash cloth & hand towel.

Cool location

Great run and staff

The staff was wonderful. The room was clean and had all the basic amenities. A lot of guests in the dining areas but my floor was always quiet at night.

It’s a very clean modern hotel, all staff were extremely helpful. The restaurant/bar had decent food. Location was perfect, close to everything including the Metro.

I stayed there before an Amtrak train trip and then booked the hotel again, when I returned. Great front desk and housekeeping staff. Short walk from Union Station and the US Capitol Building.

Very clean rooms

Wonderful location! The staff was incredible! Everyone was very kind and cared about our visit. Room was very comfortable and beautiful!

Parking was underneath the hotel however spaces are for small to medium size cars only

Very pleased

The lobby and room had a very modern look. However, the room lacked furniture for storing clothes and a wide desk for working. Light controls in the room looked modern but were not very intuitive. Garage Parking with in/out privileges was $60/day. The roof top looked very nice, but was closed for the season starting in October.

The hotel only provides towels, no wash clothes. I also wasn’t made aware of this prior to booking or checking in.

The hotel is conveniently located, but this is my third time staying here and this time several amenities were noticeably missing: no hand towels, no washcloths, no roll of toilet paper (TP squares in a box instead) and the hotel restaurant was not actually open during their posted hours and refused to seat me (despite the restaurant being packed with customers…). I had to sit at the bar to have lunch. I was charged $55 to check in an hour before check-in time and then did not receive my promised F&B credit for charging my food to my room. On top of that - I can’t figure out how to turn the dang lights on! Ugh. Good price for a hotel in DC, but the experience is very frustrating.

Nice and clean room. Great food at the restaurant

This hotel is overall nice, I would stay again but only for a few days/ quick trip. I think that’s because the room is a bit small. The room was very clean, the daytime staff is really helpful and pleasant (night staff is a bit weird and not customer friendly). Garage parking is a bit pricey to me but I guess that’s D.C. for you. In summary I do plan to stay again but not with children the rooms are just too small. O yea it was mentioned somewhere the hotel was 8mins walking to Nationals Park but that is a lie, the walk is a little over an hour.

The room was cozy and clean as I expected but this is the first hotel I stayed at that didn't give gave rags, only dying towels. Also I had to go down to the 2nd floor to use a microwave. Why isn't a microwave on every floor..

Ultra modern hotel. Didn't ever eat at their restaurant. However, we did miss hand towels and a hairdryer. We did feel very safe here and Dewanda was amazing!

Staff was extremely difficult

Nice sized, clean room with big comfortable bed I would stay there again

It was good

They did not offer coffee makers or coffee in the room like other hotels.

There was a roach in the bathroom . We didn’t have a ice bucket the microwave was so old

I like the property was nice and clean and decorated in a lot of purple my favorite color!!! And it was in a good location which was walking distance to some things we wanted to see and do! I didn’t like the fact that they don’t give face towels and tell u to use a bath towel to bathe! And I had to call front desk several times for them to bring them! That’s unacceptable no face towels in a nice hotel that can be pricy to stay at and the incedental fee being $100 per night and u can’t get face towels is ridiculous! Please do better with that and with responding in a timely manner when a guest calls the front desk for something it shouldn’t take 3 times to address the issue! Other than that it was a good stay!

The room was OK, but they did not have any washcloths unless you asked no ice buckets unless you had to ask you couldn’t go to any other floor unless you went down to ask to go to another floor because your key card only went to the floor that you were on. While we were there two days of the TV is not working, which they said I had to do with the weather, but it happened before the rain came. The breakfast area did not open until a certain time so people who started early could not get breakfast or coffee because they didn’t have coffee machines in the room. The place was updated and futuristic, but have the switches didn’t work to turn the lights on. all the windows were sealed shut so you couldn’t open it to get fresh air just little things here and there the front desk staff was really nice and helped us when we asked which was quite a bit.

So nice and relaxing

Great value for the money. Basic rooms, but what more do you need? The mattresses were very comfortable. Staff is amazing.

Super friendly staff. Easy to walk to everything from this location. Clean room.

Great ! Go stay there

The breakfast was healthy

Great location.

Few minutes walk to the National Mall. Clean room. Every staff member I saw and spoke too was extremely polite. Would stay again

Neat place. Appreciated the iron. But…no coffee??

It’s a good hotel, cleaned

No coffee in room or on same floor - had to go to restaurant to buy it. No wash cloths or hand towels - corporate decision to eliminate them. Using a bath towel to wash my face is sustainable?

The room was so nice very high tech. Very clean good cosmetics offered It was actually freezing no matter how much i adjusted the thermostat it remained cold. There was no maintenance to fix it i was literally freezing. Front desk gave me a blanket which helped. I got a ticket for $29 off drinks but i don’t drink and it had to be used in one sitting so it was only good in theory. Ppl who don’t drink should be considered in perk being able to use it for food n drink would have been great.

Enjoyed our weekend stay. The breakfast was delicious and the staff were very kind and welcoming.

Surprised the hotel didn’t provide wash cloths or hand towels

Breakfast was good and filling

Pretty pricey for a Yotel.

Property was great but they do not provide washcloths

Clean room, very comfortable bags. Fair usage of the room

Nice and friendly staff and the food in the restaurant was great.

Our room was very comfortable and quiet. We could hear a little street noise from sirens etc, but that's to be expected in a big city. The staff were certainly friendly and did their best to accommodate us. The TV didn't work for three of our five days including one day where it was a hotel-wide outage. Not a big deal as we were exploring the city. Luckily visiting after Labour Day there were none of the concerns of noise from the rooftop bar. If you want to catch a taxi to explore further outside the walking area, they seemed to line up across the road at the Hyatt. We did appreciate that they made up our room each day as this seems to be something that many hotels have abandoned since the pandemic. We were told there was a VIP room credit for food/drinks, but we didn't receive that. The other thing to know about is that most hotels will charge you a one-time incidentals fee of $50-250 in our experience, Yotel charges an incidental fee to your credit card of $100 USD PER NIGHT. If you have a lower credit card limit, this could be a huge issue for travelers so be aware. Being Canadian that was a $1000 in incidentals which was more than our round trip flights for a family of three, which was a serious shock when we checked in. Overall, great hotel and location. I

There were blood speckles on the sheets. They removed them quickly when it was bright to their attention. They have very cheap towels and NO WASH CLOTHS. It took them an hour to bring me towels when I called and asked.

I was not a fan of the $35 extra.A night fee did not lie that I'm not a fan of European type hotels.The bed was very noisy.I would not stay there again.The people were fantastic though

Clean units with lots of lighting and easy, short walk from Union Station metro.

We sat at the bar 4 times before heading out fin the day/night. The food and bartenders were amazing

When dropping our luggage off before checking in, we were told even if our room was ready we would have to pay an additional fee in order to get in early which I did not think was very tasteful. Our room was freezing cold and we could not get the thermostat to work so either had to have it on and cold or completely turn it off. We were unable to get the TV to work properly as well, so I had to stream from our phone. Therefore it was simple mediocre at best.

The rooms are spacious, thw hotel is close to everything

Easy check in. Great location. One thing: washcloths are NOT provided. When asked for, they were provided. Just thought this was odd.

TV did not work part of the time - even after we called for someone to come and check on it - but never had anyone check back with us.

Expensive

v

All the extras fees make it so I wouldn't stay here again.

Clean room, nice staff

Clean room and nice staff

The room was clean but the rug needed to be cleaned as it had stains. The bathroom did not have hand towels or wash clothes. You have to use a bath towel to wash which is an inconvenience and to much work. The towels are thin and not long. No complementary toiletries. No microwave, refrigerator, cups or ice buckets.

Room was not clean. They dont offer wash cloths. They charge for everything including a daily housekeeping fee.

Room was clean, staff was nice, only thing didn’t like is we got charged a fee for it being a resort when none of the stuff was open upstairs why am I getting charged a fee for stuff that’s not open. There weren’t any washcloths in the room. I had to buy washcloths. no tray for ice. We need ice. We only had 2 cups in our room.

Nasty

I was assigned to a room where none of the outlets worked nor the TV. I was reassigned rooms, where things worked but the hotel doesn’t provide washcloths. This is something nice to know before check-in.

Clean and tidy

They do not have wash clothes and refular toilet paper , this should be a part of the description. I loved the led lights when they worked and the ring light. Staff was amazing. Parking area is small very tight

I don't like the fact that hotel discontinued washclothes.

I want to comment on the front desk staff who patiently and professionally help my friend and I settle our bill. We dealt with her several different times (because she was so helpful in the past) and she never disappointed. I even asked to speak with her manager because of her skills. Hospitality is a stressful business, bit everyone at this hotel want above and beyond to be friendly and attentive.

Clean room, helpful staff

Every thing

Enjoyed my stay

Our stay was great!

Always a good stay at this hotel. This is my second time staying here and the staff is always friendly and the rooms are always neat and tidy. My favorite thing is the LED light that’s glows in the room.

Lack of charging capabilities and the TV kept malfunctioning which highly disrupted our sleep.

Our stay at Yotel was great. It’s in a walkable location, steps away from union station. The room was very clean and I loved the decor. The only thing that I wasn’t prepared for was that they don’t provide wash cloths. I’d definitely stay here again when in D.C. and bring my own wash cloth haha.

Check in was great. We were greeted by Makayla and she was just full of life and very informative and efficient. Staff at the restaurant was less inviting. Good was mediocre and drinks were pretty pricey. The room was clean however I did notice a lot of scuff marks on each room door coming through the hallway and bleach stains. Very basic room with no refrigerator or microwave. Dirty windows made the view a bit less clear. No frills stay is what I would describe it as.

My room was SPOTLESSLY clean and the bed was so comfortable. Service was so friendly. The hotel is also located in a convenient location. I would gladly stay here again.

Very clean room and my favorite place to stay close to the Hill.

Clean room! Nice and friendly staff! 😊

I will have to mention as we used the service of the luggage room a few hours before we checked in an a few hours after we checked out 2 days later. I didn’t notice until I got back to Chicago that a wallet-purse from the bottom of my bag was missing. I am 98% sure it was removed from my bag in the luggage room. I had some cash and credit cards and others things of value in it. As I had another cell-phone case with creditcards with me I didn’t end up needed my extra wallet and forgot to check it was still in my bag.

Wonderful staff and clean

But no coffee in room or anywhere in the hotel (other than the bar). $35 extra hotel fee per night (why again)? They think by adding a $10 credit at the bar that it would be beneficial, it is not. It’s a different type of hotel, for those that might like this type, but if you are expecting service from a hotel that charges this much.. this is not it. Not worth the money frankly.

Amazing team, room was nice, simple, clean, and had everything that was needed

Very different from 'hotel' room. It did its job but would not recommend for a couple or family but this is just my opinion. Staff was great but rooms are nit our style.

That said, there were a few issues… no toilet paper when I arrived, the shower pressure was weak and never got fully hot, and oddly, they don’t provide washcloths. Housekeeping also knocked at 8:45 even though checkout isn’t until 11, and the walls were thin enough that I could hear my neighbors getting sick. Overall, it’s a clean and safe place with nice staff — just missing some basics and comfort.

Don’t forget your wash cloths and towels

Room was nice, only thing is our bathroom sliding door didn’t shut the whole way

Extremely nice staff and the room was clean. A nice place to stay

The room was clean, every modern. The staff was friendly and accommodating. I didn’t use the wi-fi so I don’t have a comment on it. Towels were provided but there is no hand towels and no washcloths. The parking was convenient and valet was offered. There is a bar and a restaurant. The bar was nice and the bartender was friendly and polite.

No washcloth available for shower

Clean and comfortable accommodation within a 10 minute walk of the Capitol building and Amtrak station which suited us perfectly. Only thing missing was yea & coffee making facilities in the room.

The only thing i didn't like. Was they didn't offer wash cloths. Never been a hotel that didn't have any.

Clean room. Great customer service and the staff was very friendly

The whole thing felt very weird. I had to check in at a kiosk instead of with a person, the place felt extremely impersonal, the room was over engineered to the point that I felt more like an economic unit than a human being. I will try to avoid staying in a Yotel after that experience.

The room

Loved the adjustable bed

Now for the bad. No refrig (cold box not good) No microwave No coffee maker. No wash cloths. Morning Buffet was VERY VERY disappointing. STILL HIGHLY RECOMMENDED just be v prepared.

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Clean room and friendly staff. The color changing lights were a fun addition. The room was simple but cozy. Bring a wash cloth as they don't provide one or a hand towel.

Easily accessible to AMTRAK.

Lack of communication about parking (what levels to use, etc.). Zero instructions on how to use the elevator. I spent 10 minutes going between the lobby and the parking garage before another guest demonstrated. Instructions should be more prominently displayed and staff should be more informative upon check in.

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Negative side: only bath towels and shower mat. No hand towel or wash cloth. HVAC system is loud. Keeps me awake at night.

The hotel lobby and hallways were not tidy. There eas lit

Very close to everything. Easy to walk.

The property was clean and the staff was excellent. The only things that I did not like was that the bed was too close to the television, there was barely enough room to walk between bed and the wall that the television was on and the hotel did not supply wash cloths nor hand towels for bathrooms.

Staff was extremely helpful and friendly. Billing was not clear on upgrade charge (didn’t appear on initial charge but did upon check out), room temperature was inconsistent (woke up multiple times hot throughout the night in spite of having the air set to a low temp), and this facility chose to do away with washcloths and hand towels. I’m not traveling home with wet washcloths and don’t really want to buy them to throw away at the hotel.

Dining and seating: Our kids eat standard American fare, but options they did not eat even french fries.The dining area offered only high-top seating, which isn’t ideal for toddlers needing lower chairs or flexible seating. Check-in and rooms: We booked two rooms, but the second room wasn’t visible in the system at check-in. We were offered a second room on a different floor, yet the key card only granted elevator access to our assigned floor. This made transfer awkward and confusing for a family. Elevators: The elevators smelled like urine. Bathroom design: The glass bathroom door means night-time use can wake sleepers due to light entering the bedroom. Morning coffee: We were told coffee would be in the lobby at 5:30 am, but that wasn’t true. For families starting early, reliable hot beverages matter. Overall: The hotel has positives like location and cleanliness, but several family-specific needs were lacking. Before booking, confirm parking clearance, kid-friendly dining, room allocation procedures, quieter rooms (non-glass doors), and reliable early-morning coffee. A few tweaks could make this much more family-friendly.

The room looked freshly painted and perfectly clean. We missed having hand towels but plan to stay here on our next trip

Excellent staff throughout the hotel and the facility is clean. Safe area immediately surrounding the hotel.

I loved the room and i really enjoyed my stay.

They did a very good job.

Staff were kind and helpful, across all areas (front desk, housekeeping, in the restaurant/bar). Literally my only complaint is that the card readers in the elevators were too low, and made you have to ask people to move out of the way so you could scan your key card to select your floor. Other than that, we enjoyed everything about our stay.

Easy check in and amazing staff. Walkable distance to the Muses, Capitol Hill, and metro.

Everything good.very affordable, I would stay here again. The only thing is the parking lot was so tight.

Everything was good or excellent except that many TV stations were not working.

Front person was very pleasant!

The property was nice, they don't give wash cloths which is weird. I also didn't like that the property doesn't let you know it's dog friendly

They don't have any clothes or hand towels. Silly.

My only complaint was they did not provide wash cloths nor hand towels… also there no where on one side of bed to plug anything into to charge. Overall I still give it a 4

Great location! Cool decor. Friendly and efficient staff. Very clean. Rooms are small but laid out nicely. Would go back.

Love the clean modern decor with good lighting in the bathroom. Everything was in good working order. The staff was friendly, answering my many questions throughout my stay.

Best pool vaycay in town!

Great hotel, amazing pool/rooftop area. It's in a great location with great prices. My only problem, they do not have wash rags on site.

Quiet

For our first time it was the perfect location. My girlfriend enjoyed every moment, and we’ll be back soon!

This was a wonderful property and the staff were great

Highly revommended !

Terrible stay. No washcloths on the premises. Paid for amenities that we weren’t able to access. Beds squeaked. Donot recommend.

Hotel was clean and staff was friendly. Located close to Union Ststion.

Staff was amazing and very helpful...rooms was very clean.

Nice place

Very comfortable place, clean and modernized.

We had a great stay! The rooms were more spacious than I expected. They were updated and very clean. Beds were comfortable. Shower was sleek and modern. There is a restaurant and bar. Food was average. Excellent location, walkable to the Capitol. Definitely will stay again.

There were no coffe and tea station on each floor as advertised only water and ice . The hotel smelled probably permeated from the Resteraunt but was not good .

No microwave in the room

Beautiful hotel and friendly staff

Offer $10.00 off but then added additional fees. Awful since the wait staff was nicely tipped.

Very clan and modern!!

VERY cool contemporary room design...lighting, bed, interior..BUT....satellite, tv internet connection working was schetchy . Desk moved my no tv, new room no internet, the system wide satellite issues. Staff tried successfully to adrees the issues.

The staff was great. Strange noise perhaps from the trash chute room every 20 minutes. Annoying think is the 35 dollar amenity fee with 10 dollar credit you can use during your stay but no one told me until check out that you have to ise it the day you check in or your lose it. Even the wign i. The elevators doesn't explain use the night of your stay not before you checknout.

I don’t like hidden costs but want to know in advance what the total price is. We had to pay 35 dollars for amenities- we didn’t get extra amenities and that was not told us in the booking process…

WiFi did not work after a few hours and the TV had intermittent connections.

amazing staff, clean hotel, one of my best hotel stays

Lovely stay. Room was clean and modern and loved the mood lighting. Will stay again whenever in DC. Rooftop pool was a plus.

Bugs

The property was nice. However they do not provide wash clothes to guest. This was not disclosed on the website on at check in.

The rooftop pool and location were awesome, the room itself wasn’t ideal. The bathroom is just a stall in the room that doesn’t go floor to ceiling, not really private. And the bed is practically a futon. Room itself is 3/5 but everything else is 5/5.

Amazing experience. Loved the rooftop our room was amazing. Definitely be back

Loved the atmosphere but all the crazy fees were ridiculous.

Other than that, I thank for the bar gift card. But the pool times should be extended to after 8pm, especially during the summer.

Ok where doni begin, tbere was no towels, no wash rags to actually clean your body. No little thungs such as mouth wash, face wipes for make etc. Very limited resources and if they had it was located in a vending machine. Parking pay 60 dollars for parking there is a parking garage around the corner paying, which is a rip off but better then the 60 the hotel charges. I know one things for sure two things for certian I will not return here. Last but not least , booked a reservation to get to the restaurant to be told it was closed. *Art& Soul, definitely not what its reviewed to be . Food was a 6 at best.

There was no wash cloths like who charges $50 for parking per day and don’t provide wash cloths but give towels it made no sense. I will stay at the other hotel that we love in DC… the ice machines never worked when we tried . I will never stay here again the brunch at Art and soul restaurant was amazing go there.

I really liked yotel it was an awesome stay. I would recommend. It’s near lot of sights and has a lot of scooters available

Was really nice hotel pool staff rooms etc awesome

Excelente experience and perfect location

Clean. Easy check in and check out. Pool area is nice.

We enjoyed our stay! Everything was clean and comfortable. The roof top pool was great.

I did not receive the room security refund.

No rags, no microwave. The staff downstairs don’t even answer the calls it’s someone working from home.

.

They charge for me something I didn’t mean to book

The property was very clean. The agents were helpful. On checking in, our room couch had a stain on it. We really didnt want to sit on it. We needed to call the desk to report the problem but i phone didn't work. We had to go to the desk to report the problem. They told us that the phone was hsving network problems but it was not fixed before we left. We also had a problem casting to the tv. We had to go down to the desk agent and report problem because our phone didn't work. Very disappointing stay.

Great property, only con is they dont provide washcloths!!!!!! Bring back washcloths pleaseeeee

rude staff, loud cars

Great location, minutes away from Union Station. However, don't expect much from the hotel itself, rushed through check-in, coffee is no-where to be found, you'll be sent to the roof-deck, only to be sent back down to the lobby. Rooms are okay, the beds are terrible (look fun in pictures), might as well sleep on the floor, would be about the same. Now if you are looking for hand towels or face cloths, non to be found - they are a "minimalist hotel", and their solution was a bath towel - yeah send me five of those - that helps the planet! This hotel is trying to be like Las Vegas with a $35 resort fee - which is absurd, they don't have the amenities you need and are trying to put lipstick on a pig. So, if you treat this like a Vegas hotel (which we did) - enjoy it for its location, but know it is run down, lacks anything people really need, and have done slight touch ups, but you can see through the massacred that they are showing - best of luck

Clean & safe. Great ambience. Enjoyed the stay.

Everyone was amazing except for 1 lady.

The hotel was lovely, and the staff was very kind and responsive. It took me an hour to check in because my key card wouldn't work. Come to find out, the battery in the lock was dead, so they gave me another room. The only complaint I have is that we stayed there specifically to enjoy the pool after a long day, as it looked lovely. We would have had to pay $45 to attend the weekly "pool party." No food, but drinks. I have cancer and cannot drink, so I was not going to spend $45 just to swim. Also, I was charged a $35 resort fee. What was that for? I wish I had known that every weekend it costs extra to take advantage of the pool. Aside from that, the hotel is very nice and in a nice area.

Nice stay, glad to have hospital style beds that allow you to adjust angle. Didn't understand how to turn lights on or off. Weak showers. $35 additional usage fee was idiotic. Didn't use the pool or exercise facilities.staff and crew were super friendly.

The fees are extremely high: $35 a night in additional charges, plus no complimentary parking. The only option was $50 a night for the hotel lot, which is unacceptable. I ended up having to park on the street and constantly feed the meter. On top of that, the holding fee was very expensive considering the room was bare, with nothing but the beds. I have stayed at this hotel in the past, and it has changed for the worse. The quality has gone down while the costs have gone up. Overall, this hotel is overpriced for what it offers, and I would not recommend it.

Calling to the front desk or housekeeping was always busy. I needed towels i used mine for a shower at night. Next day towels were still wet, i asked for towels and they never bring it to me. I waited for 45 min. I went to the corridor amd get it from the cleaning lady. Then when i was showering the conditioner was empty. I called again and they took a while. The people at the hotel were nice. But the people in the phone seems nice but they dont know things. I called to ask for my $29drink card and the lady gave me wrong information.. the service over the phone was really bad. Won't stay there again

The room was cute and clean. The pool and bar was awesome!

Checking in took a few minutes because the kiosj system was down but the front desk staff worked quickly in using the computer to check customers in. I appreciated the fact that the staff did not call out the room number but wrote in down. Rooms were clean, no smell. Only gripe we had was the water pressure in the shower. All in all, we enjoyed our stay.

I had one outlet to charge my devices, USB outlets did not work. I could not for the life of me figure out how to work the TV. But everything else was good.

its ok.

Real nice

Good service!!

Hotel was quiet with the exception for weekend rooftop parties. Room was clean and bed was great.

First, the hotel staff were all very friendly. Otherwise, Disappointed. The floor we stayed on had an combo smell of weed and strong air freshener to cover up the weed. The noise from very loud guests both Friday and Saturday continued late into the morning. For the price... and be sure to notice there is a $35 add on charge per night, for the price I've stayed in other hotels in DC that had a cool vibe, great food, quiet, clean and in prime locations. Choose this one carefully. Some seem to like this spot, it was not my cup of tea.

The pool hours on the weekends make it almost impossible to use for guests. Heard people screaming until 5:30 am.

Great location and fantastic for weekday stays. Would not recommend Friday or Saturday nights when they have a ticketed pool party event that attracts a clientele and noise levels not suitable for family trip.

The staff was super helpful and nice

The room was great. Clean and airy. I loved the upscale aesthetics.

Building was nice but small. Staff was a little unorganized and gave miscommunication when it came to vouchers and events being hosted my Yotel.

The room had everything I needed, loved the ambiance lighting. Slept like a baby.

Had a great stay at Yotel! Especially loved the food and the rooftop pool and bar! Conveniently located within walking distance of Union Station

pool

Very close to Capitol Hill.

• No coffee machines or coffee accessible only tap water and no ice buckets just cups • A loud, disruptive bathroom fan system that made it hard to sleep my entire stay • A chaotic and very unorganized rooftop pool area

Room is roughly 10x30 ft. In order to make such a small space functional, the bed folds. When the bed is unfolded and in sleepsnlr position, there is roughly 2 ft to walk between the wall and bed. There are no overhead lights which makes the room feel small and dark.

The atmosphere was amazing, from the staff, our room, the accommodations, the decor everything was top notch. I’d definitely recommend this hotel again

Unfortunately, the noise continued well into the night. At around 3 a.m., I had to call the reception to complain. I was told that this kind of disturbance had been happening for a while, which was very disappointing to hear. The next day, we checked out without being able to enjoy the pool or get much rest. I cannot recommend this hotel, especially when private events like this are held without proper consideration for other guests.

The room was clean and they clean every day The pool was no clean, I didn't like hotel allow walking people to their pool and they have a pool party during the weekend, the hotel rented the pool to ousiders, they were noyce and it was clear the they smoke weed during, I asked about when the party will end, they stated at 10:00PM On Sunday the music was going on after 10:00PM, we couldn't sleep at all, becouse after the party around 11:00PM we hair a few gun shoots, immidiately the policed arrived to this hotel and stay they for hours. We check out next day before hour check out plans, becouse we found out that someone shoot and kill a man in the front of the hotel, we didn't fell safe at all

Property was beautiful but a little bit over priced. Still a fabulous facility though

Such as an extra $5 for poached or fried eggs at the buffet. Paid $55 for earlier check out than 4, as well as additional for later check out @12. Definitely nowhere near as good as I remember. Sorry

The only thing i didn’t like was the big crowds at the hotel. The hotel gets very busy during the weekends with the roof top pool parties which makes the lobby area, elevators and outside hotel extremely busy. I prefer things nice and quiet so it was a bit difficult for me. But if you like to feel like you are at a beach side resort in mexico or the Caribbean then this is the place for you..

Noise was coming from the vent in my room I reported it and no one came from the Sunday night I checked in until I checked out the Wednesday morning! Poor service.

I booked this hotel for the one purpose of using the pool amenities but could not use due to party that was charging over $30 to get access nor was I informed of this after i checked in. Access was free before 5pm but noone said anything when i arrived after 430pm. Bathtub had chipped surfaces. The worst part they did not have washcloths or hand towels so you better bring your own!!! Nice room with no microwave, but Never again for me!

The people that work here is what makes this hotel exceptional

First, I encountered a few bugs in the room, which is never something you want to deal with during a hotel stay. More concerning was the environment during my visit. There was a large, very intoxicated crowd at the pool area, accompanied by a noticeable police presence. At one point, a visibly drunk woman was acting extremely erratic, creating an uncomfortable atmosphere for other guests. Given the location, I expected a higher standard of clientele and better control over events, particularly when alcohol is involved. The scene at the pool felt more like an unruly party than a relaxing hotel amenity, and it’s enough to make me reconsider staying here again.

The room is clean, staff is friendly.

Yotel had absolutely not met our expectations. Firstly, other than two bath towels, hand towels and washcloths were not provided. When I requested them I was told they were phased out. The worst part is, the kitchen is infested with mice! We saw one shoot across the dining room and were told they have been an ongoing problem. I asked if they were in the kitchen, the server responded yes! The service fees and taxes were outrageous. The restaurant needs to be shut down and exterminated.

Cool, fun and conveniently located! Super clean and very friendly staff

Nice hotel. Walls seem thin. I could hear neighbors

Excellent place and people!

Now, the lows: The room view isn’t much, mine was the Hyatt, seemed like others would be office buildings or the back of the NBC/Fox news studios, despite how it's advertised. They charge a $35/night resort fee for the pool, gym, Wi-Fi, and a $10 food credit, which might seem fair—except the pool is closed to guests (without an extra charge) on summer weekends from 3–9pm. That’s when the chaos kicks in. On weekend afternoons, the hotel turns into a party zone. The lobby gets packed, many guests half-dressed, and the elevator becomes an ordeal. I’d happily stay here again, just not on a summer weekend. If you’re planning a weekday visit or something after Labor Day, it’s a solid pick. Otherwise, steer clear of the weekend madness.

As the party finished up one night we heard gun shots and saw quite the horrific murder scene right in front of the hotel. Hotel failed to inform guests of the situation causing us to feel very unsafe. The cleanliness of the room was mid, found a weird sticker that I know did not come off of anything we brought with us in the bed sheets which tells me they were not changed between guests. I don’t recommend staying here, not worth the price or the PTSD

Great

they no longer provide wash cloths ... so be sure to bring your own.

Overall the hotel was a great place to stay. Room was clean and comfortable. Pool party okay. Staff were friendly and helpful. Check in and out was easy and fast.

Seemed like it’s a party hotel. Had people on the floor partying with loud music all hours of the morning. Security came on floor a few times. Walls super thin can hear everything in room next door. Overcharge on parking and amenities. Went to pool party got charge 20 for a towel and I was a guest there. Insane. Drinks were overpriced and tasted like water no type of alcohol.

I was looking forward to going to the rooftop pool, but you had a promoter there and we didn't get to use the pool all day the next day.It was bad and then last night, it was a shooting so I'm trying to get your number now so I can call you.I want my money back period

The bed was comfortable and we liked the ability to raise the head of the bed. The restaurant was great with very good food and portions. The lights were unique for us (age 55+) so we had to figure out the settings to operate them correctly. Parking our vehicle was a challenge because we had a larger size truck that would not fit into the nearby parking garages, except for a garage that allowed you to come in on Friday but would not open back up until Monday unless you paid an additional fee to have someone let you out on those closed days. We were also disappointed that we could not utilize the rooftop pool and bar after 3pm because it was rented out for the summer to a 3rd party vendor who charged a cover for it's use. And lastly, although we liked the room itself, we were located on the side of the hotel that is next to a fire house. We experienced very loud machinery noises and loud horns some mornings.

Didn’t like parking. It was confusing and staff was of no help. No validation or discount on parking for hotel guests. We weren’t told about $10 credit until too late to use it.

The rooftop pool party turns out to be a ratchet party, for anyone in the DMV area, and most, if not all people participating, are not staying at the hotel. They came only for the party. We saw people smashing champagne bottles in front of the hotel. People running out on their tabs at the restaurant. People walking with glass bottles of liquor around the pool (a huge safety issue). Regarding the champagne bottle smashing, the next morning the glass was still there. Yotel didn't even bother to clean it up. Overall, it was such an awkward experience. This is not a hotel environment. This place is trash.

Great place to stay for adults on a weekend. Make sure to find out the schedule for the rooftop pool before booking. They hold a pool party with a dj on weekends that is not told on hotels.com… make sure to do research on YOTEL website. If you are up tight about seeing too much skin, this may not be a place for your weekend trip. For us, the room was perfect, the blackout blinds were perfect. The bed is a posturpedic bed, with multiple positions possible. Located within walking distance to so many places. Parking being $55, just park and walk everywhere.

Idk

Responsiveness poor. Cleanliness sub par.

The adjustable beds were wonderful.

Excellent hotel is Yotel, a good experience, good attention, quality of place, I recommend 100%

We paid an amenity fee that included the pool. However, the pool was rented to an independent company that will host an event that actually charge you to use to allow the pool from 2-9pm. They didn’t have clean wash cloths. I had to purchase from a local store. I requested for the room to be clean and it was never done.

Rude staff; amenities hard to use

This hotel was unexpectedly great! Very impressed.

One of the reasons I booked Yotel was to take my 8 yo son to the pool. However, when I booked there was no warning about the pool being used by a third-party for an adults pool party/DJ event. We were told we had to leave the pool at 2pm. Guests are definitely not a priority. Throughout the afternoon and about 10pm the loud music gave us a headache. Horrible! The elevators smelled like skunk, and because of the amount of people at the party (non-hotel guests btw), finding an elevator was a pain in the neck. Do not recommend this hotel for families and will never book a yotel again! If you’re thinking about booking make sure to check if they are throwing parties first, or just avoid altogether, not worth the headache.

I enjoyed my stay.

Yotel is located conveniently next to EVERYTHING in DC and the wharf. And quick 10 minute uber ride and you are anywhere you need to be. The hotel is definitely for the minimalist as it is a boutique line. When you arrive, there are kiosk for you to check in yourself even assign yourself a room key. I was given a promotional email for a discount on early check in so I went to the front desk to check in. Unfortunately the front desk agent was very combative and even when seeing the email wouldn't honor it. I had to ask him to call his supervisor who honored the email and asked me to forward it to him to see. I booked the room thru expedia which I am a VIP booker. Another perk was getting 29 food credit instead of 10 since our first class room couldn't be upgraded. When I asked the rep for this also showing the email and said he had a list of VIP guest and I wasn't on it. I chose this hotel for my birthday for the rooftop pool and bar. The front desk agent notified me that the pool would be closing at 2 all weekend for a private pool party. (Keep in mind that regular check in is at 3.) he said the pool party was 40.00 without a wristband and if I grabbed a wrist band by 4 I would be good to get in free. We put our bags down and came down at 1 to get a wrist band. We were told by the company running the pool party that everyone was being misinformed. The pool party would be every weekend this summer and not open to hotel guest unless they purchase a wrist band.

No complaints, we had a really good time.

Amazing

Bed was amazingly comfortable. I love how it can be adjusted

Most Bothering was the Parking Fee that was 90 dollars a day which is underneath of the Hotel, and strange when i called the hotel for parking they said they DO NOT charge for parking , another extremely crazy thing is that they teamed up with some "strand venue " to bring people in at the pool on top and that made the place crowded with all kind of strange people if you can call them like that.I will not go back for sure .

The parking is pricey at $50 per night with in/out privileges. One of the main reasons I booked the hotel is for the roof top pool…well we could not use it because of a pool party that cost $40…that should have been something relayed as they lost the rooftop pool as an amenity

Everything about this hotel was amazing! I brought my daughter to visit Howard University and I wanted her to stay in a cute and colorful hotel; this one was spot on! The front desk agent Lolo was so kind and helpful! We stayed in the double queen room, the beds were so comfy and I loved that they were adjustable. Self check-in was seamless, there was plenty of parking available, and the roof top pool was a vibe. My daughter and I had a great trip overall but this hotel was the icing on the cake!

Great experience

My expectation was not met. I loved the area the hotel is in very close to everything. We stayed a weekend here and it was impossible to get to where we needed to be because the elevators was always filled with people and the stair didn’t go all the way to the garage. The pool is rented on the weekends after 3pm which is very upsetting knowing that check in is at 3pm😭. The rooms are very clean! Would not stay again.

Clean modern and efficient hotel. Staff were cheery and helpful

Absolutely loved the hite

Although listed online as family friendly, this hotel is anything but that. We traveled with our 10 yr old son and as we walked into the lobby we passed a line of half clothed girls waiting to get into the pool party upstairs. Two heavily intoxicated men were escorted out in front of us. We witnessed several escorts and their clients get into/out of the elevators. We got to our room and found a used bandaid on the floor and music blaring so loud we couldn’t even hear our tv. After 5 minutes in the room, we decided to ask for a refund and check out. They only refunded us for 1 night but charged us for a night. The manager was polite but unaccommodating.

Lights where not working

Room was TINY, bed was a couch bed, barely room to get around and sink was near bed.

My stay was good up until the point of for my check in they alerted me of the rooftop pool party and made it known I would have access. The day of the party hotel staff lets me know that I’m unable to attend the party or access the pool even though I’m staying in the hotel.

The desk help were great... The bellhop door greater was very personal ble and fun. Loved the breakfast CHOICES as well as the food at the restaurant.