Baymont by Wyndham Addison

The hotel itself was good. We had to pay a $100 deposit for a $100 room. Breakfast was not offered until 6:30, which was not early enough for us to leave for airport.

I arrived at counter, and asked him nicely to check my reservation. Without even looking my name and reservation info, He replied comeback at 3 pm. No hi no Good Afternoon nothing. I asked him to check in the system, He said No for early check in, we charge extra $30.00. Check in time is 3 pm. I came at 2:30 pm. But he refused to check the system. While we were talking another guy came in to conversation. Do not know, he was manager or the owner. Start threatening me, that he will cancel my reservation. I replied don't threat me. He is loud and shouting on me. Again doesn't want to check. My son said dad just wait for half an hour. I said ok we set and waited. The other man who came in middle told the guy at reception to give me Room 213. I didn't know, what's that mean or what he was referring too. I got my room keys. Came in. There was no Microwave, No Refrigerator, TV wasn't working and AC wasn't cooling enough. I didn't said nothing. My wife went to washroom and called me complaining about toilet bowl wasn't tight and as soon as you sit , It moves. I was so tired, I told her less forget it and we will deal with it after. We need to go and attend wedding. We came back late night. AC wasn't cooling at all and was very hot. I called no answer. We just turned the Fan on high and slept. Couldn't sleep all night. We went for bre

Bad

Bad

Not as big as the pictures made it look, trash bins were extremely full. Door in the back at the end had no handle on the door. Ceiling was covered in plastics and taped off. Elevators need to be updated made all types of noises and odd movements as it was going up. The inside of the rooms looked nice nothing like the outside or the hallways.

The front staff are very slow. The general vibe is just, meh. The bfast? TRASH. To even call it bfast is rather insulting to bfast all around the world. The only saving grace was the cafe across the street. That cafe was a genuine hidden gem. It’s expensive yes, but you get what you pay for and their prices were big but so were their portions.

There wasn’t anything unique. I didn’t like that the sink took too long to drain and poor quality tv channels.

Disappointing

No place to park . Looks like they use it as a used car dealership or chop shop. Asked for $100 deposit after already being paid online . Won’t be back

Great value for the price! Clean room, comfortable bed, breakfast included, near airport. Staff is friendly. I was pleasantly surprised with the price compared to other motels around.

No me hospede y me cobraron precio completo

It was a roach in the sink and ants on the floor and the hallway smelled terrible

It was decent building and in very nice area. I don’t have any issues with anything. I definitely would stay again.

Very good

Worst stay ever, dirty room and bathroom, smell all around

I would never stay at...

—

Close to the airport

Muffins, yogurt, bananas, sausage. Juice would have been nice. Eggs with the sausage. Variety of muffins or rolls.

Muffins, yogurt, bananas, sausage. Juice would have been nice. Eggs with the sausage. Variety of muffins or rolls.

No microwave or refrigerator in the room. One ice machine in the entire hotel.

The parking lot did not feel safe, and the overall atmosphere around the hotel was uncomfortable. There were a lot of people constantly going in and out of the rooms, which created a noisy environment throughout the stay. The breakfast was also not as expected and lacked quality and variety. For a hotel that advertises complimentary breakfast, it was underwhelming. Unfortunately, this experience changed my opinion about Baymont hotels. This will probably be my last option when looking for a place to stay in the future.

The breakfast could and should be a lot better. On a scale of 1 to 10 the breakfast is 0. The breakfast was the pits. My

The breakfast could and should be a lot better. On a scale of 1 to 10 the breakfast is 0. The breakfast was the pits. My

Not enough parking Not friendly

Not enough parking Not friendly

Nice place to stay overnight if you are traveling around Chicago

Very good

Definitely not up to standard. This place should not have been more than $80 a night. Stains on the walls. Bathroom tub had rott in the corners. the carpet or something in the room smelled like pee. would not recommend.

Nothing really it was very run down our room was dirty, the shower had hair and soap residue from a prior stay. the bathroom had half a roll of toilet paper when we arrived. we were given 2 towels and 1 washcloth. the TV only had 2 channels and the room wasn’t clean. our bed sheets had hair on them.

Nothing really it was very run down our room was dirty, the shower had hair and soap residue from a prior stay. the bathroom had half a roll of toilet paper when we arrived. we were given 2 towels and 1 washcloth. the TV only had 2 channels and the room wasn’t clean. our bed sheets had hair on them.

Room was decent. Some mechanical issues with the front and bathroom door. Building overall could use some TLC. Breakfast was ok, nothing special. Will not stay here again.

Cuarto no tenía nevera , no microondas, los alrededores los safacones llenos de basura durante 2 días , el staff bueno, desayuno no había gran variedad

The room and lobby were on clean, but service and condition of property are not the best.

This place did not look anything like the pictures. It was dirty and unkept. Linens were stained. Carpet was filthy. Walls peeling. There were spills in the hallway left sitting with towels on top. I mean... Terrible experience.

Would stay here again

Don’t give free nights for loyal customers or struggle

Very good location Don’t give free nights for loyal customers or struggle

Greattttttttttttttttttttttttttttttttt

N/A

Nothing Booked and immediately told to cancel because they were without power. 6 days later seeing runaround about refund.

Location, room was okay Tv was not working

Parking was a bit crowded but overall good experience

Nice place

Clean and quiet .

The room was clean and nice! The front desk worker was very friendly.

The “all you can eat breakfast “was very disappointing unless you like oatmeal and hard boiled eggs. The coffee bar along with everything else was the bare minimum. They didn’t even have fake scrambled eggs just hard boiled eggs. My room had no microwave or refrigerator. As far as cleanliness goes again, they must’ve dated the bare minimum to consider it to be cleaned from the last people. I probably left the room cleaner than when I got there. The second day I called the front desk to have housekeeping do turn out Service (what housekeeping does for new guests before they get their room key) and I asked them to just vacuum the floors and change out/replace the towels, Kleenex,Tp, etc.. while I was away at work and when I got back at 3am nothing was done. They never even came in my room, but they were there right at 11am when it came to check out time to get me out of there. I would not recommend this hotel unless they come down on their price or get their act together.

Staff are great, broken shower in my room, breakfast was not very good. They need better coffee.

n/a

Good

Great staff nice room

.

Need restauration

Granted it was a cold front in Addison but elevator was not functioning (3rd floor room with my wife recovering from a surgery) and no cable tv or WiFi for 2 out of the 3 days we stayed.

La habitación siempre permanecio limpia incluyendo el baño con suficiente toallas , y estaban pendientes cada dia de realizar limpieza

Staff were nice.

The place is horrible!

1st room toilet didnt flush, no refrig, micro. 2nd room had no heat, called for extra blankets, they said they'd check and get back to us,no response. We slept in jeans, jackets and hats. Could not shower as room too cold to undress. Breakfast rather old foods, and cold. Young adults partying, running, screaming in halls. Scarey adventure. Mgmt didn't speak clear English, looked confused when asked them questions

Yes

No

Cleanliness was great, hopefully there would be more improvements on the continental breakfast options. Staff were friendly and answered all questions. However, regarding the $100 deposit, it would have been nice if this was mentioned on the hotel booking site like expedia.

Spotless

The breakfast wasn't the greatestThe guy behind the desk told me there was plenty of truck parking.And when I got there.My truck and trailer was stuck for a whole day couldn't get it out because they had too many cars in the parking lot

Would stay again

The front desk staff were very nice & helpful. They should be paid more. The property is old and worn. The outside doors do not lock -- anyone could walk in and up the stairs. Room was clean. Main reason to stay here is to park and leave your car while you uber to O'Hare. It's much cheaper to leave a car long term using Spot Hero than it is to park anywhere else near the airport.

They was rude and rush me to check in so I didn’t even stay

It was ok place. Thought would be better owned by highly renowned company. Every thing about the hotel was low standard

Sheets and blankets were dirty; garbage under the bed. Will say that then we asked for new sheets they were very quick about it. The building is old and looks like they are trying to do some renovations.

Terrible experience. Room was outdated. No mini fridge. Bathroom vent didn’t work and who knows what the black stuff that was in it is. Poor spackled drywall repairs. No hook for your towel. Very poor amenities. Breakfast was very poor.Toast cold coffee only cold English muffins toast cereal head boiled eggs and about that. DO NOT recommend this place.

It was in a good location

We liked how clean our room was and the readiness of breakfast

This place is horrible. It doesn’t deserve even what one star

Room was ok, outside hotel not safe with lots of loitering in front of hotel

The hotel is old and outdated. Room was ok, i guess when i booked the room, didn't realize I booked without a fridge and microwave... never knew that was a thing.. hopefullno one has meds or anything they need kept in there.. if i wanted to get a room with a fridge, its more money.. phone didnt work, therefore no wakeup call.. wont ever stay there again

An older property, but cozy enough.

I did not like anything about this property it looked nothing like the pictures it was dirty, it was crackheads some standing outside of hotel very unsafe

The room was clean bed extra comfortable only thing we thought was strange was the rooms had to microwave or refrigerators in the room

Great!

Unworthy to stay base on cost

There were ants, flies and other pest in my room. The internet service was terrible. I had to leave my room to go to the lobby to get internet. The front desk asked for $100 upon checkin and I never received it at checked out. I checked out early due to my experienced and never got my refund. I am seeking legal action because they stole my Deposit, I was treated like an animal when I made complaints and I have evidence to support my claims. I contacted hotels.com to get a refund they referred me to the hotel property manager, when I asked the front desk to speak with the property manager they gave me many stories as to why I can’t have a meeting with him. Well hopefully my lawyer will help me resolve this issue. Worst experience ever!

For a Baymont, this hotel was awful - absolutely awful. The parking lot, lobby, hallways, rooms - dirty, smelled - it was disgusting and a shocking experience to subject my kids to. No security to access the workout facility (which was a pathetic excuse for a workout facility...) No towels, water, wipes, etc. So dirty. I've stayed in a number of Baymont's and saying this one was a disappointment is a tremendous understatement! Wyndham should be embarrassed to have their name on this property.

I would like to see more hand soap options

Like the room decor and of course the comfortable bed

No refrigerator. No body wash available.

Room was clean but hotel had trash in parking lot and elevator was broken and breakfast was very limited selection and no pool was ok to stay one or two nights

This place is so sketchy! I called from outside in my car just didn’t feel safe going in. Ask to cancel my reservation. They said no and hung up. Overall jsut driving up into the parking lot is sooooo scary. Place looks like it’s falling part. I did not stay, did not check in. They still charged. But save your money guys it’s scary.

Good location to highway and to central Addison

Smell really bad and look horrible

The service was ok. Several upgrades need to be done. Parking lot needs redone. Inside is old and outdated. The a/c in the room was leaking water on the floor. Tv was blurry and picture was faded

Staff very unhelpful and rude. Had a problem with my reservation and called and was hung up on multiple times. Bed was dirty, overall very unclean. Do not stay here.

Upcharged for a refrigerator

The room appeared clean, until I felt something under the fitted sheet and found a vape that was left there. and we also found a pair of socks on the floor. There was no microwave or coffee pot. The breakfast was fine, but on Sunday apparently there was one person manning the desk and restocking the buffet so quite a few items were out for a while, and the coffee was lukewarm. The hallways smelled like weed, and there were clearly many many truck drivers or something there. It appeared that they contracted with trucking companies for their drivers to stay there. Also, 290 is right next to the parking lot, so when the air/heat kicks off you definitely hear it.

Rooms are very comfortable. Breakfast could’ve been better.

The location of the hotel was convenient, being next to a gas station and convenience store. The facility is a bit aged and in need of repair. The room was clean. Check-in took terribly long, the receptionist was very, very slow. My key card was dysfunctional so I had to visit the front desk almost everyday to fix it. The breakfast was very basic and shouldn't be deacribed as "hot breakfast" on advertising. Overall, I don't feel it is worth the price.

10 day stay for business. Had to pay more for a room with microwave and fridge. Parking lot was always full with very little parking foe hotel guests. Owners ran a parking serbice for airpoert users that took up most of the parking. My bed frame was wired together with a coat hanger and collapsed my second night. I removed it fornthe rest of my stay and it was not replaced. Not enough outlets to run microwave and fridge at same time. Staff did nothing about my requests to take care of problems. Breakfasts were very simple with warm sausages provided that need to be heated in a microwave.

Bedroom itself was pretty nice overall. Low pressure in the shower. Outside was not what i expected. Parking was a mess did almost get blocked in one morning. Know you will fight for a good parking spot. Overall good deal being outside the city for a good rate.

Every floor had an odd smell to it, the room key needed to be reset every single day. The AC wasn't working at one point and neither was the hot water. There were stains all over the floor and walls.

Good hospitality but I didn’t feel safe and I was not going to leave my car in this area with it not secured

Not so good: my room was an "accessable" room (hence the grab bars), but it was located ar the very far end of the building from the front desk. The clerk told me they had just finished working on the room, which I took to mean it had just been cleaned. I now think he meant it had just been remodeled to an accessable room. I say this because the room had no refrigerator, microwave, clock or coffee maker. Perhaps you don't normally provide them, but those amenities are almost always a given. All in all, it wasn't a BAD visit, but it could have been better.

It was only a one day stay but I found open soap the last guest used and the soap bottle mildew on it and the elevator did not work after I got there

Clean but not a lot of parking

Just business

The hotel sits away from the road, therefore no road noise, very quiet.

Hotel was overall terrible. Offer wifi, cant get connected. Had a refrigerator that didnt work. Front desk customer service was awful and rude. We called to ask about the TV and internet and refrigerator and was told " we put in an upgraded room with a refrigerator you should be greatful" . How grateful if it does not work. Told they were going to boost the internet. Im not stupid. There is no such thing. Air channels on tv wete blurry and aweful. Could not get a clear picture. Rooms had different TV system, i had a TCL ROKU TV , and my friend had a Spectre , two different tv systems picture horrible on both.Breakfast was not ready on time only had coffee and hot water no juice machines worked. I got a hard boiled egg and some coffee i was there for a tourney. No hot food available at the time they said breakfast would be ready.Hotel offerd free breakfast not complimentary breakfast, i wouldd have liked to have a pastry or some thing. Hotel seems to have a lot of day laborers living there , lots of smoking and hanging about the building. AC kept going off, finally had to turn it down to 61 degrees to keep it runni g and keep the room cool, but also freeze ourselves out. Over stay was very disappointing

For didn't lock, key card didn't work, bare minimum at breakfast. Horrible visit.

My stay was good, nice Clean and the area wad good as well

Was def different then I’m used to but staff was excellent

Tv didn’t work. When told to front desk “wait an hour or more” that would have been after midnight. Breakfast was a joke. Loose frozen eggo waffles. AC stopped working in the middle of the night. Overall not work it.

Things are broken and dirty throughout the hotel. The owner does not seem to care about cleanliness or making sure everything is working for breakfast. Owner is bringing 3rd world service to America!

Don’t stay in this hotel if you have chance

Request to find any alternate property nearby.

Not bad price for Chicago area. No bath towels in room. Could not take shower. Very slow check in.AC did not work properly

The hotel smells so bad and i did not feel safe at all and i had to leave! They also did not give me a full refund. False advertising

The property wasn’t at all what I expected.

Very basic hotel. Nothing specific went wrong but it’s not a place I would stay for more than a night or two..

I chose this location because it listed airport shuttle & breakfast. I waited an hour on the shuttle after arrival but no shuttle

When we arrived at O’Hare, there was NO SHUTTLE. They told us to take an Uber—are you kidding me?! That completely defeated the entire point of booking this hotel. I paid extra for the convenience of a shuttle so we could avoid expensive rides and use public transportation. Instead, we were stuck in the hotel the entire trip. The Ubers were $30 to $100 each way. We felt trapped. This hotel completely screwed up our plans and they didn’t care until I complained for days. Only then did they reimburse one shuttle ride. ONE. A shuttle magically appeared when it was time to leave—how convenient. I will NEVER stay here again and I will NEVER book through Hotels.com again. I feel scammed, lied to, and disrespected. If you’re looking for an airport hotel with a reliable shuttle—STAY FAR AWAY FROM THIS PLACE.

You’re honestly better off getting a Super 8 or Holiday Inn since those have actual airport shuttles to ORD. Will not make the same mistake again.

Advertised a hot breakfast, but it was basica

I just couldn't believe I was spending over $120 a night for this place. The bed was okay, which was the main reason I was there. A place to sleep for a quick two-night work trip. It seemed incredibly understaffed. The breakfast which they advertise on the billboard and on the add was the worst hotel breakfast ever. Random hot meats with english muffins and frozen waffles in a fridge. Barely any fruit. It looked like a new team had just taken over an older hotel. When I went to tie my shoes I could see crumbs and wrappers from past guests which is inexcusable. The shampoo and conditioner were clearly not checked or refilled. It was just, bad, for the money. This place for $40-80 a night and I don't write this review.

Budget stay. Rooms were decent, comfortable and clean. Staff was friendly. Very old property in need of an update. Many breakfast amenities were unavailable or out of order. Nice free airport shuttle. No restaurants close by.

This is the first negative review I’ve ever left. Although, I feel as if these critiques are necessary to mention. There was a small blood trail in our room. On the chair, on the bathroom counter, sink handles, and mirror. There was also ash on the counter, that appeared to have fallen off a cigarette. There were also boogers on the sheets. The Hotel was obviously busy because the parking lot was full and we had to park in a parking lot of another business. I knew that asking to move rooms or switching Hotels would not be worth it. So I just removed the top sheet, cleaned up the mess, and moved on with my stay. Although I wouldn’t recommend staying here. If you do, bring cleaning wipes, your own blanket, and pillow. P.S. There was mold in the microwave, no food at breakfast, and the fitted sheet on the bed did not fit.

Room was great

Had flight issues and was not able to make it, hotel refused to help me out and I paid for a night I didn’t stay

They required a 10 deposit at time of check-in, which was not noted when booked. Air unit did not work, there was no breakfast service everything was down for service. Worst stay I have ever had.

Do not stay here, stole the deposit and then refused to pay it back when called. This place is running a scam.

Good

It’s very good

The man who checked us out was way more helpful.

The hotel was clean and quiet. Breakfast was lacking any kind of juice or beverage but coffee or tea. That was disappointing because I drink neither.

Uber from airport will cost about $34. No, shuttle after 11pm. Breakfast is muffin, bagel, and coffee. Old building. Walkable to convenient store/gas station. Slept well, but not the vibes of a modern hotel.

Air conditioning did not work in the room and the cleanliness of the hotel was less than what it was when I stood there before

It was clean and the staff was friendly. It could use some updating and such. For the most part it was decent.

Very nice place i have a very confortable room and clean

The front desk staff and maintence people were all excellent and very helpful,its a well run hotel.

Customer service at the front desk horrible overcharging for my room even though I paid for it on hotels.com breakfast with sausage and hard boiled eggs that's breakfast nothing to drink no other options nothing horrible

Easy check in. Comfortable bed. Pet friendly

pretty good

Friendly staff. Clean rooms

Not bad for the price

Average stay, deposit was kinda of high at $100. Crazy it takes 3 business days to refund. Should do airport shuttle runs more often to airport. Building and elevator needs updating. Good for the cost.

The heater in the room is not working, room is too cold, no hand soap and bathing soap either. Breakfast is simply no variety of choice.

Very cool

Stuff is very cool

Room was super cold and never really warmed up.

Breakfast is bad and all was junk. Eggs and waffles made me sick. The doors they do not latch. You hear other people in your bedroom. Staff are not friendly and they watch everyone. I noticed that they have secret cameras in the room.

Nil

Average

The room had a clogged sink. Breakfast was expired

Place was a dump. Photos may have been accurate 15 years ago. They didnt even have cable, it was just 5 channels. Place was filthy and the front desk was unfriendly and unaccommodating.

Pictures online are miss leading. I like the security, breakfast was ok, the rooms were clean and nice. The hallway had a odor that I didn't like. The Hotel was conveniently located. The staff was really nice and helpful. Overall it was a good stay.

Disgustingly unclean. The sheets had stains and obviously hadn’t been washed since the previous person staying in the room. I found a bed bug on the pillow on the bed. I showed the woman at the front desk pictures of the stains and of the bed bugs from the bed. She did not seem surprised and didn’t even bother offering an apology. Just that I had to call back later in the day to speak with a manager about getting a refund. And even then, I didn’t get to speak with a manager. Just a different front desk woman who said they would only refund me for two of the three nights. What a horrible experience.

The building is run down. Very noisy at night. Doors do not close properly. Very dirty room. No customer service.

In room hot tub.

Great hotel for business / economy trips. This Baymont has the standard amenities, a shuttle to the airport. As well as paid parking for your trip.

The cleaning staff and reception staff was very helpful and friendly

We had a package delivered to us in which the staff had received delivery. Simple ask was to change delivery address to our home which was not in IL, they promptly declined and our package of value over $500 was stolen:/ pretty trashy!! Will never stay here again!

If you are traveling to Chicago, this is closer to OHare not midway. I booked it bc it said airport transfer… didn’t specify which one. So, I had fo get an Uber on a Friday night all by myself. P

Very nice and helpful staff, building inside and out could use a little TLC and freshening up. Would stay here again

The room was nicely decorated, it was clean with a spacious bathroom. The neighborhood was quiet. I only stayed one night, had to leave before breakfast.

Very nice hotel for the money

All the rats outside hotel. Other than that. It was ok

Not bad

It was a simple place to stay for a low price, can't beat that when you are travelling on a budget. It wasn't complicated at all to book, staff was very responsive to phone calls, quick check in and out. Overall, no complaints and great place.

Good hospitality Very clean the room, staff members very pleasant, continental breakfast with great. Thank you, everyone 😃

Hotel it's self smell bad and room had a bad smell. The room that was giving to my friends and i was like going into HELL because it was so hot. Even after me being in there with the AC being turned on. Had to switch rooms. Outside is so gross and fested with rats, skunks, and rabbits. I swear it was a walking into the most dirty petting zoo for the homeless. I WILL NEVER EVER BOOK AGAIN WITH THIS GARBAGE HOTEL AGAIN. IM GONNA BE SUPER NICE AND SAY IF ANYONE BOOK AT THIS HOTEL YOU ARE GONNA FEEL SO DIRTY AFTER YOU CHECK OUT! SAVE YOUR MONEY AND BOOK SOMEWHERE ELSE. IT WAS A LAST MIN THING FOR US TO MAKE THIS BIGGEST MISTAKE!

Very comfortable bed

Lacking amenities like clock, coffee maker and refrigerator

Started not to good with charging my card for $100 instead of just taking the number. One elevator that barely fits 2 people. Hallways and lobby were really warm. Room ok but had like a window AC. Breakfast was terrible! Coffee was like mud and old and no eggs. We went across the street for breakfast. Will not be back!