Alcoa Inn

Very reasonable rates. Room was large and comfortable. Need to update linens- bedspread has multiple burn holes in it. Showerhead needs updating- not adjustable (someone tall would not fit under) and flow was very minimal.

Its very dirty. The bath its not in service.No have personal for service at the checkout service. No good 😡

We stayed just one night because it was close to the airport. The room smelled like cigarettes. They changed us to another room but it was the same. Avoid if possible.

Good inexpensive

Stained carpet near bed...Bathtub very dirty. Very noisy near highway. TV not working. Room smelled stale. Terrible night to sleep. Will not bookever again.

the room has cockroaches climbing the walls I was going to go else where But there was no more rooms in town Cigarett burn on tub n toilet Floors turned feet black n sticky I stayed on bed ugggg And it wasnt that cheap 70 dollars for moving walls

It's an old hotel, so I didn't expect to stay at the Ritz Carlton...you get what you pay for. I was just here to pick up a puppy & they are pet friendly.

It does not have very difficult transportation service to get a taxi

*Live roaches *Paint coming off ceiling *Uncomfortable beds *Floors were sticky and dirty *Lobby staff was rude *Needs major updating *Will not return

*Needs updating *Live roaches *Looks run down * Non-Smoking room had visible cigarette burns on the tub *Small Area for Parking *Lots of Rust on stairs *Holes in the rooms where the paint is coming off

Front desk staff was rude. Didn't want to honor Expedia reservation and pricing. Room was not clean, had roaches, and bedbugs. Do not recommend this hotel

What didn't I like the water pouring thru the ceiling and flooding the room

This was a last minute booking for one night and the hotels I normally stay were all full. Though I booked a king size bed, that is not what I got. The development was not clean (and I was concerned about safety). The room needed repair. Bathroom fan had wires hanging from ceiling, the toilet did not flush, cable wires sitting out; it just wasn't well taken care. I would not recommend staying at this place.

It's was good love that hotel

It had an awful smell right when you walk in the room. There is visible mold on the air conditioning unit, and there's also mold inside of the refrigerator and it has a really weird smell so if you keep anything unopened like a drink in the refrigerator that drink also smells like that. There's no exhaust fan in the bathroom therefore it smells awful one of the outlets doesn't even have a cover on it and you can't plug anything into it and the outlet beside the refrigerator will only take one plug and two of the light bulbs were blown. Is possibly the worst room that I've ever paid for and it was almost $70 which is ridiculous.

They did not have my reservation when I showed up and were not helpful at all in finding another place.

We cancelled the reservation as soon as we arrived and saw the conditions. It was filthy, damaged and run down.

Rooms were clean, beds were comfortable. Mid July when stayed and pool wasn't open.

We picked it first because it was supposed to be 6.3 miles from Pigeon Forge TN. It was 50 minutes in reality. It showed free breakfast. None. It showed a pool in the photos. Pool was covered and hadn't be opened this season according to the desk. Price on sign was 44.95, online as 54, cost 65. Room smelled of cigarettes and the TV signal was so choppy and pixalted it was unwatchable. Beds stiff and uncomfortable. Basically I have nothing positive to say.

Worst place ever!! Didn’t even stay in room, place is so disgusting wouldn’t recommend this place to my worst enemy.. has roaches , cigarettes burns everywhere place just needs to be shut down!!!

The hotel was very old and run down, the room smelled smokey. Decided not to stay and took a flight home

I was supposed to stay here, but I did not stay. I make reservations for the kind of room that I want. If I am paying for a room I expect it to be the room that I was reserved for. I get here and I get to my room I reserved a king bed and smoking room. I see 2 double beds and no smoking. That is not good business at all.

It was near the airport and that is why I picked it. The toilet ran all night and loud noises from it. The bathroom door became locked when we shut it to not hear the noise. The office had to call a repair man which came with two large screw drivers and forced it open. He could not stop the toilet from running, said it needed a new part. Could hear the TV that ran all night long next door. Traffic from the road could be heard. The room did have a small Microwave and refrig. Also close to fast food places.

Had smoking hole in pillow cases in a non smoking room. Beds not comfortable.

We had asked housekeeping twice botb days we were there to please vacuum the floor because our kids spilt a bag of chips and we didnt want it to be messy. They didnt come.back. also they didnt make our beds nor take any trash out and we have one in diapers so imagine how that smelt. I was so displeased. Wont be coming back.

Easily the dirtiest hotel I’ve ever been in. Floor was super nasty, the comforters had burn holes in them. I couldn’t even sleep well because I was concerned about bugs all night.

We arrived and while checking in a mouse ran over my girlfriend's foot. Trying to get into the room 3 swipe cards didn't work and manager had to use a manual key. Half the lights in the room worked, there were also multiple bugs throughout the room. Requested a refund through the manager and I still haven't seen it hit my account yet and it's been 2 days. Wouldn't recommend

This place is in desperate need of improvement and cleaning. The room was smelly, tub was dirty, bed covers were full of cigarette burns. Not a nice place to stay. Find a better hotel.

Sucked ass no breakfast as advertised

This was the dirties room i have been in, possible BED BUGS little is the draws. We ask and got a refund

Prior to booking, we confirmed all details, specific room, late check in, etc. We paid in advance. Upon arrival, we were told by the man at the front desk that he had given away our room because he wasn't sure we would show (even though we were very clear about our late arrival). However, he had a "jacuzzi room" available for twice the price. He also claimed that he had received no payments and we had to pay him on site. Of course, this was very late at night, so we had no other options. He did offer a slight discount, but refused to match the rate we had already been quoted and had paid in advance. He was also very rude and was actually yelling at us when we tried to understand the situation. So we finally get to the room and this place is disgusting. It smelled like smoke (we had booked a non-smoking room specifically), the trim around the walls was torn and falling off, the furniture was dirty and extremely worn, there was no transition between the tile and carpet, cigarette burn holes in the comforter, and two tiny lumps served as the pillows. I absolutely would never recommend this place to anyone. I wish we had just slept in our car rather than even step into this place, much less pay for it (twice!).

Nice cheap little place to stay in for the weekend.

The first room I was in, I had to have them call the police because there were two people fighting outside my window. They moved me to another room after calling the police twice. The second room had a pee stain on the bed and roaches crawling out of everywhere. They were coming out of the fire alarm, cracks in the bathroom and were under the pillow. I left and went to another hotel. The manager would only agree to a partial refund which I still have not received.

When we got to room we noticed one side of headboard disconnected from wall. We called to see if maintenance come up. He said ok. We waited until dark before we gave up. Room clean and fresh. The headboard did not fall completely off the wall as we were afraid it would. Nice beds. Liked staff at time of check in

I had to cancel because Doc would not allow me to fly. I sent a package ahead, so when a friend drove me, I stopped at Alcoa to pick up package. Judging from the lobby, more cleaning is in order. I did not see a room, but reviews are very negative.

So dirty we couldn't stay but they wouldn't refund all of our money. We never unpacked and were there only ten minutes and we got charged 20% of the room charge. That's not right.

This hotel is only a mile from the airport but is quiet - no airplane noise. Traffic was minimal. Room was clean, spacious. Bed was new and very comfortable. All appliances were clean and functional.

We had a last minute trip, this was the closest place to our destination. The hotel was awful! Nasty, block walls, no breakfast, and even the coffee was bad. We slept in our clothes, refused to shower in the nasty tub with cigarette burns. We left our luggage in the car to prevent anything from getting in it over night.

Horrible place to stay. Long term guest hangout smoking working on cars. Very loud. Beds are a joke.

Location was great. Motel was a Disaster

room was dirty, a/c did not blowout at all. asked staff to assist in fixing the a/c issues came in took off front of unit propped it up in the corner and left. We stayed there last year thinking it would be ok, this year was horrible, we will never stay again

No that comfy. Very run down with out much TLC. Very noisy.

The absolute worst stay I have ever had. The gentleman at the desk wss completely rude and was literally yelling at me because he didn't liked where I parked. Completely unprofessional.

I booked a 2 double bed room, but the receptionist gave us a 1 king bed room, saying that was the only room he had. The way he treated the customers was very terrible. He started yelling at us. Some other customer came in between our conversation, and without any hesitation he told us to move aside. This is the most terrible experience I ever had.

We were trying to save a little and stay somewhere a little cheaper. However after my stay here I was willing to pay double somewhere else. The first glance of the room was ok, I mean I didn't expect a lot being that it was only $64. But as myself and my 8 year old son were laying on the bed watching tv, I saw a roach crawling on the night stand, we tried to catch it but never could. Then later walked in the bathroom, I turned on the light and bugs were running everywhere. At this point I went to the front dress and told them I would be expecting a refund for the next night bc the bugs. He then came to the room "physically" saw the dead bugs my son had stomped. And told me it was all in my head! Seriously!!!! They did give me the refund the next morning. I will never stay here again!!!!!!!!

Friendly staff.

Older hotel needs a few repairs, but overall okay and affordable

unclean

Had to find a very late last minute hotel due to an auto accident. If it had not been 2 AM I and we weren't stranded for the night I would have gone elsewhere. The room was small and not as clean as expected. The mattress to one of the beds was not even on the bed! It was standing on edge in the middle of the floor. The bathroom had a large hole behind the door and the room smelled of stale cigarette smoke.

Staff was nice.. noisy place close to airport.. had 3 smashed cockroaches stuck to wall. And saw one live one