La Quinta Inn & Suites by Wyndham Knoxville Airport

Great location to airport! Wonderful staff, and safe location.

The check in was quick and trouble free and the staff was helpful. The room was clean and well maintained although the hot water didn’t work in the shower. Breakfast was ample and self serve. The airport shuttle was prompt and a great bonus.

Room had a smell to it. Bed was uncomfortable

The staff here were so friendly and helpful! Parking was easy & wasn’t an extra cost to the stay. Room was clean & the lobby and breakfast area were well maintained.

Great location. Very close to several food places. Beds were comfortable. Great place for a 1 night stay

Great location. Clean hotel. Convenient to many restaurants

Excellent

Very clean hotel

Shuttle service from airport. Had to depart early. Coffee in lobby was lukewarm at best. This was prior to breakfast hours, but most places with 27/7 coffee ensure the urn don’t run dry and are kept hot. Very clean and would use again.

Great property

Excellent jumping off point for a flight. Clean rooms and friendly staff

They would NOT LET US STAY! They refused to take any credit cards whatsoever unless it were a Discover or American Express or one other one. So therefore no one was able to stay and he said that there would be no charge. But this is after we had a confirmation with using a visa, but they still wouldn’t let us use Visa or Mastercard to pay and that’s all I have. The staff

Ideal hotel for the airport if you have an early/late flight, other than that I wouldn't recommend as its outside Knoxville town so Uber/car is needed. Distance from Knoxville centre

Everything Nothing

Good

Parking lot was wonderful, check in was easy. Breakfast did not have alot of options.

Clean room, great pillows and comfortable bed. Friendly staff.

Easy access to where I needed to go. Easy to find on road. Staff was very nice, courteous and helpful. No exhaust in bathroom (not hotel issue). I've noticed in other hotels is the same.

This hotel is very old. The bathroom is gross, and having carpet in an animal friendly hotel is disgusting. My kid was walking around the room with no shoes on and her feet were black. She had to take a shower, and we all wore our shoes for the rest of our stay. So we couldn’t get comfortable. The bed are obviously very old, so definitely dont want to know what growing on those. Won’t stay here again.

Parking Value for price

Superb

The gentleman that checked us in was amazingly helpful

Very good

This place was very nice. Front desk associate was friendly and helpful. The only thing not so good was I found the bed to be a little less comfortable than other hotels I've stayed. Not as soft.

Our room was clean and quiet.

Exceptional

Everything especially how friendly and helpful the staff is Absolutely nothing I loved my stay

We were up too early for breakfast, so don’t know about that, but all else was great. The airport shuttle was used twice and both drivers were prompt and friendly. The gentleman at the front desk Monday night was super helpful and patient. Our group had 3 rooms and we all would stay again when needing Knoxville airport.

Hotel was nice. Elevator was out of order the entire stay. Got double charged for room fees but was reimbursed after returning home.

Very good

The property was beautiful. Wish we were staying longer. Great breakfast.

Very friendly helpful staff …. Wife and Istayed for two nights to see a show at the shed ….. perfect hotel for that venue… 10 minutes to show thanks!

Was pretty clean beds were comfortable Breakfast was not a great option even for free

Superb

I checked in at night coming off the rain I was able to place my bike in a certain area, which was very good thank you again

Exceptional

Conveniently located to airport. Nice shuttle service. Give it average rating.

Quiet, clean, good staff, fair pricing during the week

Friendly staff. Clean and spacious room. Close to the airport. Good service. Good for a one night stay.

Staff was friendly and helpful. Room was clean and fresh. Elevator was out of order.

Very convenient to airport, 24 hour shuttle. Clean and correct.

Elevator was out of order.

Friendly staff. Clean and spacious room. Close to the airport. Good service. Good for a one night stay.

Pet friendly

The floors in the room were not clean. Normally I wouldn't care bc it wasn't gross. I called down and asked if someone could mop bc we had an 18 month old who runs around playing on the floor. They said yes and an hour later we didn't hear anything. Then we called down and asked if we could mop it ourselves and were told no bc an employee would be using the only mop to clean lobby until 9 pm. They ran out of clean towels so we had less towels than people. Breakfast was ok. Ultimately this hotel did not live up to the other La Quinta we have stayed at. It wasn't terrible, but it wasn't great either.

The ceilings weren't clean anywhere. Lots of rust and mold. Staff was nice.

Location Room needed updating, new caulking, paint just makes it look dirty. The light fixture and fire alarm sprinkler in bathroom were almost black with rust, made the room feel dirty

Room needed updating, new caulking, paint just makes it look dirty. The light fixture and fire alarm sprinkler in bathroom were almost black with rust, made the room feel dirty

Vry clean and nice! Quiet! Good air conditioning too!

Room was clean but soap for bathroom sink was empty. Men’s room in lobby needed paper towels which didn’t get refilled while I was there. Breakfast was decent, and the shuttle to the airport was fast and courteous. Front desk staff were friendly and professional. Location wasn’t bad but this hotel is off a major highway, and Knoxville didn’t put much thoughts into infrastructure where roads are concerned. Getting in and out was a challenge because of unregulated traffic.

Very comfortable and clean.

Spacious room; great stay!

Had an early flight so missed breakfast. The ride to the airport available 24 hours daily along with very reasonable parking charge made our trip so much easier.

Great place to stay. It's dated but kept clean. Staff are very welcoming, great breakfast and great location.

Nice, clean & quiet place to stay as well as fair rates. Nice staff. Would definitely stay here again and right next to the air port.

The main reason I gave 4 stars is I’m disabled and the elevator was down our entire stay.

Cheerful staff and clean comfortable rooms.

Elevator was broken which was a huge pain.

Elevator not operating.

Staff was very nice and friendly. The hotel was super clean! Thank you 😊👍

Elevator is broken. Hotel staff is iffy at best.

Room was ok. Nothing fantastic. Elevator was broken. Staff didn't communicate the airport shuttle instructions and so had to uber instead of using their shuttle.

It was ok. Nothing significantly wrong except elevator didn't work. Nothing that sticks out either.

Elevator not functioning...had to carry luggage up and down three flights of stairs.....Major credit should have been extended

Stayed here before and I think stayed in the same room because we had the same issues. Shower faucet is set backwards- and has a constant drip. Room temperature does not stay consistent- says 62 but stops at 67. Last day, the gym’s a/c system was set to heat and wasn’t able to change and elevators were down. Not sure if/how they could be connected. Also, didn’t notice it the last couple of time we stayed here but within walking distance is a motel that has some shady transactions going down.

..

Their elevator has been broken 2 mos according to staff. carrying luggage up stairs is no fun. Breakfast was scant.

Friendly staff, clean rooms, close to eaterand airport

Staff pleasant, however not not willing to match price of room with Expedia, when asked in person at hotel. Much better prices on Expedia. Hotel elevator not working and given room on 3rd floor. Rokm was clean. Worth price on Expedia. Overpriced if you were to book with hotel directly.

The elevator was down as well as the pool. The room was dirty. The bathroom had multiple areas with mildew/mold and no exhaust fan.

Downside the pool was closed and the elevator was out of order

Upon arrival, there was just a sign at the desk, which was unmanned, saying someone would be back after helping another customer. We waited a while for the gentleman to return. That's fine, he was helping someone. When he checked us in, we found out the elevator was broken...no big deal...but then we were put on the 3rd floor and needed to carry everything up the stairs. Again, not a huge deal, but the place was definitely not too full, so why not just offer people something on the first or even the second floor so they don't have to carry everything? Maybe they wouldn't have the same bedding configuration or whatever, but it would have been nice to make the offer. In any case, everything else was decent. Our room was clean, there was a mini refrigerator to use, which was helpful, all of the basics were supplied (like towels, the hair dryer, toiletries, etc.). A shuttle was available but I did not need it. But definitely a plus. Overall, what was offered was great for the price, and the elevator situation was most likely just a very temporary thing.

Great place with shuttle to airport!!

Helpful and pleasant greeter/ check in person when arriving very late at night for check in! So appreciated!

Staff was very helpful and room was clean as a whistle no disappointments

Elevator broken, had to haul all our luggage up the floors. Pool is not very nice either, very small. Our room was alright but the bathtub was dirty around the drain and caused floaties trying to bath. Our window just faced another hotel rooms window and no view so we had to keep our curtains closed. I will say, staff was very friendly.

I was very disappointed the elevator was not working. It was a planned close down but did not make it known in advance .

Although a very nice stay the location although convenient is off a major road with no lights. Taking a turn into traffic to the left to get back to the hotel when coming back from Dollywood was nerve wracking and up to a 10 minutes wait for a break in traffic before turning left. Turning right was also dangerous and required waiting for several minutes

Breakfast was fresh and parking was safe.

Elevator was out the main thing keeping it from being 5 stars.

Our room was on the 3rd floor and the elevator was broken.

Everything was very good except for the elevator being broken so we had to carry all of our luggage to the second floor. They were working on the elevator to get it back up and running.

Breakfast was ok, same 3 days in a row. Elevators not working.

The room was super clean and the staff accommodated the best they could to our needs. The only thing is the breakfast was not ideal. The OJ did not taste like OJ, I do not know what that was.

The room was clean, dated and can use some easy maintenance but overall comfortable. Close shuttle ride to airport but breakfast not available until after 6:30 so if you need the 6:30 shuttle or earlier, no breakfast for you. Friendly staff and the pool and fitness room looked good.

Super comfy bed, clean rooms, polite staff

Did not use

Elevator was out of order. There was a fake thermostat on the wall in the room which wasn’t connected. The breakfast appeared to be the same dried out sausage from the previous several days, not edible. The desk personnel were hard to understand, it’s America, speak English! I won’t be returning!

Very close to the airport & very easy to find. Breakfast the next morning was awesome.

The elevator was broken. When we were told it was broken seemed like it had been broken for awhile. Our room was changed to the first floor as we didn’t want to carry luggage up a flight of stairs. Our room was at the end of the building beside a very busy highway. We had loud traffic noise all night long. When we asked for recommendations for dinner we were told there was really nothing good in the area and had no suggestions. The room was clean. Breakfast was very basic.

Airport Shuttle Good

Clean and comfortable room, quick check in, easy parking, decent breakfast. Elevator not working but the staff would help get your luggage upstairs. Pool too cold to use.

elevator was broken. bathrooms were in rough shape. no soap, provided only body wash to wash hands in bathroom. linens and towels were clean.

There is a bugs

The breakfast was convenient, the room was clean and they provided a shuttle service to the airport, great place to stop if you need to get to the airport

Staff were all very friendly and helpful. The breakfast was better than expected. Had a great visit and would definitely recommend this hotel. Bonus - SUPER close to the McGhee Tyson airport!

The elevator was broken but otherwise it was fine.

Clean, convenient, great price. Great little free breakfast from 6:39 to 9:30. Remember to call the hotel when your flight arrives to get them to send the shuttle. Bed was comfy! But the elevators were broken so I had to lug my suitcase up two flights of stairs. The room’s drapes are fake so the bright parking lot floodlight shone through the window a bit all night. You can hear some road noise and I think a smoke alarm battery was beeping periodically. Ruby Tuesdays is next door but otherwise not much in safe walking distance. Despite the little things, would definitely recommend overall.

The elevator was out and we were moved from the 1st floor to the 2nd floor. This was very difficult and unexceptable. No advance notice and no discount given for the elevator inconvenience. Very disappointing.

Other wise everything was nice

Good place to stay

Very clean, great breakfast and friendly staff.

This is an amazing property! Shuttle was great! We left the hotel on the 6:00 am shuttle and were at the Inited Airlines gate at 6:20 am through security and everything. Stay here if you expect a stress free flight out of Tyson McGee Airport!

Staff was friendly, room was clean, plenty of parking. No issues.

The only concern was the elevator was out and we had to carry our luggage up the stairs.

Elevator was out and I booked through a third party and did not know until I got there at 11:00 at night. I spoke with the hotel staff the day before I arrived and they never mentioned the elevator. So I had to carry my bags up 3 flights of stairs no help from staff.

The alarm in my room was set to 6:07 in the morning - something that housekeeping should have caught. Then the soap and conditioner containers in the shower were both empty so I had to get soap from the dispenser next to the sink while I was showering. Just not what you expect from La Quinta. To top it off the elevator was out of service and no staff even offered to help with luggage even though they placed me on the top floor. The level of service and thoughtfulness was quite poor. Stay somewhere else unless you love the feeling of regret.

Good for a night’s stay for the price. Room was clean. Bathroom was clean but dated. Standard breakfast. The elevator was under repair and we had to carry our suitcases to the 2nd floor.

another guest helped us to our room on the 3rd floor, and said the elevator had been out all week. The next morning on our way down the steps we noticed the 3rd floor landing and steps had about a 1 to 1 1/2 inch height gap that could easily present a safety fall risk. My mother has had 2 knee replacements and I have bad knees myself. We never imagined that we would have to climb 3 flights of steps during the duration of our stay. On Saturday morning my son begged to get in the pool and it was very murky like they had made no effort to clean it. On Saturday evening the pool was closed because it was so gross. I would not recommend this hotel to anyone.

elevator not working, no ice machine on first floor

Breakfast was okay. But their elevator was out and we were in the third floor! I have two 1 year olds and they did not have the cribs I asked for. The staff seemed upset with us for even showing up.

Comfortable bed. Very Clean room. Perfect location for the airport. Great place to rest after a long trip and before the early morning flight.

Place was really clean and nice. Only complaint was the elevator was not operating and had to carry luggage up flights of stairs.

Nice

Breakfast was fresh and good. Room was clean.

It was good

Easy to get on and off the highway. Rooms were clean and the hotel was very quiet.

Aaa

Very nice and clean property. Room was updated. The location is difficult to navigate because it’s on a very busy (all day in both directions) 4 lane divided road with no traffic lights at any of the multiple intersections for at least 2 miles. U-turns are impossible. Parking is plentiful, the staff was very pleasant, the breakfast was average. Overall, still a pleasant stay for a work trip.

Yes

Fine place to stay. Only rated a bit lower because the elevator was not working. We had to lug our luggage upstairs. Undoubtably,, fixed by now.

Pet friendly. Clean rooms

The elevator wasn’t working but the person at the front desk made things very easy for me and my family

The elevator was under repair. Supposedly they have someone to assist carrying bags per the manager, but when I requested assistance they did not. The manager was rude and stated a note was on their main webpage. She quickly cancelled my reservation I had 6 days later. Not that I was planning to return. But that was how she handled the situation. Very rude and inexperienced manager that has no people skills or consideration for elderly customers. Avoid this hotel until the elevator is confirmed operational.

Everything was clean and tidy, excellent staff. Elevator is out of service. We were in room 102 a handicap room. The shower hose is broken, the hose holder is broken, when you take a shower the hose will flood the floor, need to have a connection to put the shower head facing the sides of the shower to prevent as much flooding. Also the exit door is difficult to use for a person using a wheelchair. Also would recommend a bench in the shower for someone disabled.

breakfast choices are

Rust in the tub. Fridge did not cool properly and took a full day to cool. Microwave works but the buttons weren’t functioning properly. My key didn’t work on my second day. I told the staff and was given another key! Very close to Knoxville! Overall I enjoyed my stay! I would stay again!

This was an older hotel tucked away at the back of a few restaurants by the airport. The staff was great. They kindly let me check in early and were super helpful. Would stay there again.

Elevator was out and we had to carry bags up 3 flights of stairs. Stink bugs all over the room.

Mainly we had an issue with the late night front desk attendant. They were

When we arrived at the hotel they informed us the elevator was broken and only had available rooms on the second and third floor. We took the second floor since we had our children with us and when we arrived to the room is was dirty and smelled like sewage so then we had to be moved to the third floor to a new room that was better but looked like it could use a good cleaning and some painting refreshes. Breakfast was okay and check out was smooth

Ppppppp

Elevators were out and no communication on when they would be fixed and no 1st floor rooms. We should have just cancelled staying there as someone in our party has bad knees. There was no attempt to get us a 1 st floor for any of the nights.

NA

The elevator was broken and I had to carry my luggage up 2 flights of steep stairs and the person on duty didn't care.

The elevator was not working, which they told us when we checked in. They are in the process of installing a new elevator. Breakfast was ok. The staff was very helpful.

Our flight arrived after midnight and the number to call for the hotel shuttle was a dental office. Tried to call,still had same problem. Tried automated number multiple times and finally just said front desk instead of need shuttle and finally got a person who was very short and aggravated. We get to the hotel again at midnight and was abruptly told, the elevator has been out for a week and we are on the third floor. Seems like they would have told us that,I just got through PT for my back. The stairs weren't a problem going up and down but with luggage? He mumbled something and said we could refund and get another hotel but it was after midnight and we were tired. He was not helpful, we also watched him with other guests and they got the same treatment. The whole hotel had a musty unpleasant odor. The one bright spot was breakfast, it was good.

Wonderful amenities and staff

The elevator was broke. The pool was well maintained but it is quite small and there is no hot tub. Breakfast was average. It was clean and the staff were all superb.

My room was moved to a "pet friendly room". I was ok with that until I went in the room. Pet friendly rooms should have a bordered platform under the box spring so cats cannot get under there. The material under the boxsprings were torn and half of it laid on the floor. Looked very tacky. Before I brought my cat in I looked under the beds with a flashlight. They were absolutely filthy with a sticky trap for bugs under each bed. If a cat put a paw in there to investigate a dead critter, its paw would stick to it and it would be painful to try and get it off. Therefore, I had to keep my cat in a pent up cage so he would not get dirty since I was there for a cat show. The beds were so old that when you went to lay down, you were in a deep indentation where everyone else had been sleeping. Very, very uncomfortable. The manager was not helpful at all. "No other rooms available" she said. I had reserved the room through a 3rd party, so not a good chance of getting my money back. She would not even give me a mop or broom to sweep under the bed. I will never stay at another La Quinta again. This is the second La Quinta that had a filthy room.

Everything was good but unfortunately the elevator was down but everything else was great

Elevator was broke. My husband uses a cane so it was very difficult.

The elevator is not working so guests must transport themselves and luggage up and down metal stairs. Not safe. Should have received reduction in room rate.

It was great stay

Stay was brief due to an early morning flight. Check in went smoothly, however elevator was not working and my mother is unable to do stairs well. As soon as Dan who was working the front desk realized this, he arranged a first floor room for us without being asked which was very appreciative. Room was very clean and quiet.

The room is neat and tidy

Elevator was out when I was there.

Clean room, friendly staff, pet friendly.

The elevator was not working 🙈🙈🙈

No elevator

No elevator . the room fire alarm sounded and also the room key doesn’t work properly and I need to used all the time the stairs to fix it

Good. Elevator not working.

Elavator was not working and some rusty on the bath3

N/a

Rooms are nice. Breakfast was good and several choices. We were most impressed by Dan at the front desk. When we arrived the elevator wasn’t working. We had requested a roll in shower room with a king bed. The only room available was on the second floor and we would need to use the stairs. I am disabled and use a cane and the stairs are not an option. Dan searched and found us a room on the first floor with two beds and a roll in shower!! This worked wonderfully and we are so appreciative!! His help alone was worth 5 stars!!

Great service, great rooms, and very comfortable beds.

Great exercise space, love that it had lots of weights. Breakfast was very good. Comfortable beds!

Room was clean, breakfast was good, pool was great for the kids, only issue we had was the elevator was broken so we had to use the steps and we were on the 3rd floor.

Check in was easy, except the elevators were broken. Had to use the stairs for our entire 4 day stay. Pool was not very clean. Breakfast was hot and fresh. Our room was clean and comfortable but nothing extra, soaps were empty and we had to request towels. We booked for 4 people and only had a couple towels. I would stay again. It was clean and safe

Shuttle made accommodations for super early drop off & staff was especially friendly

Wonderful stay, conveniently close to food and airport. 10/10 great location quick check-in and friendly staff.

Great service and professional staff

Staff was great

I had a two nights stay at LaQuinta and my experience was pleasant. Check-in was fast and the staff were very friendly as well as helpful. Will recommend and intend to patronize in the future.

Room clean staff, courteous.

Very clean. Nice breakfast buffet. Friendly staff.

Clean facility, roomy.

overall good, but the keys didnt work for more than one day.

good stay overall, but the keys didnt work for more than a day. that got annoying.

Staff was great and accommodating. The hotel itself is in need of some renovations. The room was okay. It was clean. It was on the verge of needing some renovation.

Ok

The room was exceptionally clean.

Hotel is clean and employees are very friendly. I would stay here again if I was in the area!

Average

Room was nice, and check in easy and quick with lovely staff. However, checking-out was time-consuming and airport shuttle times did not make sense.

The Pictures on hotel.com didn't match what we were giving. I put in the app for 5 grown ppl and what we received was 2 queen beds. My son has cancer and we were going for treatment so I had to sleep in the car bc there were no room in the room. The bathroom was not like the pictures the room was small . Never again

Friendly staff, clean room, comfortable bed, husband enjoyed the breakfast.

Upon check in I was given keys to a room currently occupied by someone else. Twice during my stay my keys stopped working as they assumed my stay was over and had to prove my reservation dates each time. Elevator stopped working one night and had to use stairs to the third floor. I left for breakfast and came back to a worker in my room when I had a do not disturb sign on my door. Felt very uncomfortable and violated each day I was there

Staff was very cordial and helpful. Room was clean and comfortable. Had a small issue with the temperature control and fan.

Staff was nice and didn’t knock on the door at dawn like at other budget hotels. It was pretty noisy though and the hot water was lukewarm.

Clean room

Room was good! Saw what looked like a roach.

Yes , people are curtesy and welcoming.

Yes

Clean room and great customer service

Nice room and food next door

Staff was great - room was clean but could see some wear and repair needed

nice and clean.

I missed my connecting flight, and even though I had documentation to prove that I was unable to utilize my reservation, the hotel refused to offer me a refund or credit toward a future stay. This room was paid for weeks in advance. The hotel should have offered something for an issue outside my control.

Clean, great customer service and excellent breakfast.

Staff and accommodations were excellent!

The room was very comfortable, and spotless! The staff was friendly and helpful. The one problem I had was the parking lot and sidewalks were covered in ice! Making it difficult to get back and forth between cars and motel. I almost fell twice. There was a winter storm a couple days earlier and record low temperatures which led to the ice. But for a business of that size not to keep salt on hand, or hire someone to clean the parking lot is inexcusable.

Check in and check out was super easy and fast, the room was clean, beds were comfy, and staff were pleasant. Breakfast was also good!

Room was spotless, staff was very accommodating!

Staff was great. Roo

Bueno

I believe it was Arron that checked me in, he was the best. Room was near perfect, too bad whoever checked off the punch list, has no idea what paint, caulk, fit and finish for ready to rent looks like. Not Mandalay Bay, but just saying.

I always love staying here … the staff is great the hotel is clean and rooms are cozy !!

Yes

Todo muy muy limpio, el staff muy amable y eficiente, inluye desayuno

Clean and spacious. Convenient to airport

Was ok

The front desk people were very helpful and nice!

Staff and property is very nice. Breakfast was as expected when complimentary. Only advice I would like to give it the windows were pretty dirty.

Good

Quiet and comfy for the night

Requested a room near an exit, given a room down the hall and around the corner from the exit. Very affordable, clean, and comfortable.

The cleanliness was good nothing super special but overall decent. The only issue was their lobby was under construction so the breakfast was presented well and decent for a hotel hot breakfast, but it was served in two adjoining rooms because the lobby is under construction. Also, there was no vending however they did offer complementary drinks for free upon request. It was not advertised. I had to go speak to the concierge, then found out.

Super clean, staff was very helpful

Parking was very good. Breakfast was good.

Breakfast staff. And receptionist. Were helpful

Clean room

I missed breakfast ea day. Staff was super friendly and accommodating. Quiet location.

Perfect for an overnight

This was a very nice Hotel. The front desk staff were courteous and professional. The rooms were clean and the breakfast was acceptable. I would definitely stay at this Hotel again.

The online check in was very easy. The room was just what you need after flying into town. The bed was very soft the room clean.

Everything was fine

Easy check in

Staff was amazing, very helpful to navigate the area

Staff was on phone when trying to check us in and we got only one message for one of the rooms instead of two

Breakfast was good but they closed early.

Room was as expected, clean and comfortable

Was great

Clean room. Good breakfast.

Clean

Good hotel

Room was very nice. Staff were extremely helpful.

Nice space for our dogs to go to the bathroom. It was convenient to have bags provided.

The room was spacious and clean. The staff are extremely friendly.

The breakfast is pretty good but my problem with it is that it doesn't start until 6:30 in the morning. If I have a flight scheduled at 8:00 a.m. I don't get to eat breakfast at all. They did have the coffee out by the time I was there but no actual food or even a cracker or two would have been nice until I guess exactly 6:30 in the morning. Not a minute sooner though and so the only way to get that woman to cook earlier is to tell her that cook corporate said to do it. Please keep her from becoming too set in her ways as she does not own nor operate that hotel but she seemed to be the one in charge of everything. No one would respond back with anything other than oh okay yes ma'am yes ma'am yes ma'am. Whether her arguments were valid or not what a bunch of losers Moon and over a girl

Clean room and friendly staff!

Yes

Very friendly staff, clean and spacious room, decent breakfast.

Floor was dirty.

Breakfast was wonderful! I loved the Belgium Waffles!

Rooms a little worn, but for the price and the courteousness, professionalism and helpfulness of the staff overcomes any shortcomings of the facility.

The front desk clerk was friendly, helpful and on point. The room was clean and the bed was super comfortable.Shower had supplies handy and good water pressure.Breakfast had plenty of choices and was refilled as needed.

we walked very convienent

Very friendly staff. Clean and quiet room. Were able to fulfill our room location preferences and meet our needs. Great location!

Staff sre so courteous and accommodating. Rare these days, but much appreciated. I will return.

Room was comfortable and clean. The breakfast had great options and it was good. Pet-friendly. Overall we had a great time.

Didn’t get a shuttle

Nothing crazy. Does the job for a night or two.

Very close to airport. So super quiet and the beds and pillows were amazing. Super sweet staff.

I liked the room, the parking lot was spacious, lots of dining options, however there wasn’t hot water it was luke warm. Really disappointed

Close to the airport, clean, and safe. Noisy with kids running the halls. But it was Thanksgiving week. I just put ear plugs in.

Nice staff

The room was clean and the shuttle service was very convenient for our late night flight!

The property was awesome! The room we stayed in was clean and housekeeping was awesome! I highly recommend this hotel and the staff was very nice! It was our first time staying at a La Quinta , and we loved it from now on we will be looking forward to staying at La Quinta since we had a very good experience here .

Le doy Un 10 todos son amables y los de mantenimiento muy atentos, nos vemos el año q viene!

A

Location and price

Clean and bright

They could have put us in a better place besides by the road. It wasn’t very full. We heard a lot of road noises and there is a bright blinking light that lasted all that night. The room was clean. Gentleman at the front desk was heard for me to understand.

Nice clean room. Great staff. OK breakfast, Super fast shuttle pickup.

The room was clean, even though our Belgium Malinois could tell other dog guest were not as well behaved. The hotel and grounds were very clean. Staff was helpful and overall stay was great.

The check in was fast and easy. Room was clean and the bed was comfortable. The shuttle was on time and clean!

Room was very clean, staff was very helpful

Didnt use.

Clean room. Usual good standards for LaQuintas. No ATM and I didn’t have cash to tip shuttle driver. Coffee was available at my 4:30am departure but too early for free breakfast… understandable

Fresh breakfast all days. No use of airport shuttle--I had a rental car.

Clean room

The hotel staff were very friendly and helpful. The breakfast was what you expect for a free continental breakfast, but that said, it was good. The beds were clean and comfortable as well.

Nice place. Nice staff

Nice staff, clean room, nice breakfast. Beds are a little cheap. Convenient to restaurants.

Excellent check-in Aaron couldn’t have been a nicer gentleman. Room is nice and clean. Definitely I was the Ruby Tuesdays next-door. Worst dining. I’ve had in a long time.

Although it showed it's age a little, the room was very neat and clean, comfortable beds, and an unexpectedly good breakfast.

Good room for an accessible room. Bed was very nice and room clean.

Great place.

Room was clean and comfortable

Everything was great!

Shoddy

Staff was very nice during our stay, beds were clean, the shower had great water pressure and got really hot. The breakfast was good and had several options, honestly one of the nicest hotel/motel we stayed in besides a Hampton. And that’s only the aesthetics would definitely stay here again if in the area.

I was looking early in the morning when we left around 4 AM a employee to let them know what happened that night we stayed cause it was horrible.Our room was looking normal until we started using the bathroom and the microwave. The microwave shock me on my hand it was doing a horrible sound like it was going to explode the bathroom had black mold and rust in the ceiling and walls my 2 year old daughter is allergic and at night she started coughing loosing breath very bad we filled the bathtub with warm water to give my daughter a bath before going to bed the bathtub started to pealing and black mold was falling from the ceiling into the water we also realize that the bathtub was painted with paint that you use for painting the walls. I guess it was rusty all that bathtub and somebody very smart painted the bathtub with that paint itwas floating in the water and particles were in my daughter’s hair and body. There was just one washer and one dryer in the building i had to wait for another person staying in la Quinta hotel to finish washing and drying his clothes. I end up finishing by 1 AM. It was not good my daughter right now still have that cough black mold is very dangerous and you got issues with that microwave

Clean room, friendly staff, great amenities, good location (close to the airport).

Knocked on my door at 11:01 to let me know that I was “supposed to be out at 11”.

It was a convenient place to stay. Quiet, comfortable and in need of some updating.

Front desk person was super friendly and helpful!

Room was clean, parking lot felt safe

Good experience

Front desk staff (Aaron) was welcoming and helpful. Booked the airport shuttle for 5am with the front desk and also mentioned to the driver the 5am. The driver mentioned he liked to be out front 10 minutes before. The driver showed up at about 5:30am leaving us waiting and wondering for 30 minutes whether the shuttle driver would show up.

Nice place

Aaron, who.checked us in, was very helpful, courteous and efficient.

We stayed here the night before our early morning flight from TYS airport. The room was clean, staff friendly, of course there was some noise from the proximity of the airport but it wasn’t too bad. We did not utilize the shuttle, so I can’t comment on that. You can leave your vehicle at this property but I believe the receptionist said it’s a 4 day minimum, which is why we didn’t.

Excellent well run and clean hotel

Great all around experience

We recommend it highly. The hotel is clean, safe, staff is friendly, and the breakfast was great (scrambled eggs, sausage, potatoes, yogurt with granola and other fixings, a belgian waffle machine, breads, etc. + coffee and juice). It is super close to the airport and close enough to Knoxville DT. The highway outside is busy, but not a problem overall. There is a Ruby Tuesday next door and a few other restaurant options nearby.

Nice and clean

Great place to stay for an early flight out the next morning

Friendly greetings at check-in and check-out. All basic in room amenities.

Excellent and property

I always stay here when taking an early flight out of Tyson McGhee airport. Hotel is immaculate, the evening desk clerk always has a smile and provides a warm welcome and price is readonable. Keep up the great job!

Easy check-in hotel was clean and breakfast many options and all in all it was good I would recommend

The front desk was so friendly. We stayed two nights and weren’t at the hotel much but it was clean, quiet, and very close to the airport which was a plus for us.

Stuff, professional, nice, always smile, very polite. He makes us love this city.

The check in clerk was great!

Great location Very clean property

I had a wonderful experience staying here

Staff very helpful and in a good location.

Close to airport

…

Excellent breakfast, courteous staff, comfortable room & bed.

It was very clean and comfortable bed. Good breakfast and good service very happy

The motel was fine, but they only had part of our reservation and no money. We had to call Expedia and eventually get a refund and just book through the motel. Very disappointed.

Clean hotel, excellent/friendly staff, convenient/free shuttle to airport took 5 minutes!

Beds were comfortable. Clean rooms. Will be back

It was good

Accessing the facility can be a little frustrating because the traffic on the highway is very busy and has no stoplights. But the facility itself is clean and comfortable and well taken care of

Rooms smelled really bad

Very nice for the price

Staff was helpful.

The shuttle took half an hour to come get me (2 minutes away), the door to the room was hard to open and close, and the whole place smelled like cigarettes, cat pee, and lavender air freshener that wasn’t fixing the problem. Couldn’t wait to leave.

As soon as I walked in, I could smell the "clean" scent. The beds were comfortable and the front desk clerk was friendly and prompt with my check in.

Consistently excellent quality (tasty & filling/ample breakfast; super comfy bed; adequately spacious, yet cozy room layout; efficient checkin/out; clean and peaceful)!!!!

Plenty of parking, Great lighting, clean and maintained rooms. Nice tv and channel options. Did the pre check in. Room keys within 1 minute. Pillows a little thin. Didn't have to drive to dinner. Ruby Tuesday next door.

Friendly staff, clean and neat facility. Very convenient for flying out of airport and we were able to leave our vehicle parked for a few days while we travel.

We asked for a room that was quiet and we got it. The staff was friendly and helpful. The breakfast was a lot more than expected and was exceptional.

Standard kind of place. Good, clean , quiet….basic. But cost too much for an average roadside hotel

Great customer service and comfortable. One night stay.

Easy access and great staff.

Staff was very helpful. Place was clean

Friendly staff clean great location

The room was clean and comfortable. My only issue was that when I went to ask for some extra towels they made me bring the dirty ones to the desk to swap them out. I really didn't like walking through the hotel with wet and dirty towels and washcloths. I'd have stayed in many places and I have never had to do that before. It was odd. Other than that experience, it was a very nice place to stay.

Service staff

Front desk person was super nice and friendly! Room was clean but there was a lingering smell in room and staircase. Venting in bathroom is nonexistent so when you take a shower the bathroom fogs up terribly.

Not worth the price

Continue to the airport

Very good cleaning

Everything was great, they even let us check in early!

The room was clean and quiet. Staff was friendly at check-in but not at the desk in the morning (they asked that we return our room keys there at check-out, but no one was at the desk). The shuttle driver called me 10 minutes early, so I felt rushed--although he said it would be fine if we were there at the agreed on time.

I would like to see more hooks in bathroom!

The stay was ok. The only real issues were 1. I never received the wake up call to catch my flight, fortunately I set my own. And 2. We were set to be in 311 originally upon unlocking the door, someone else was already staying in that room. We had to go to the office again and get reassigned rooms.

As with my prior stay, the hotel room, halls, lobby and pool area all were pristine! Very welcoming lounge/work area with strong coffee/lemon infused water available 24/7. Staff are all friendly, accommodating and professional. Despite being directly across from airport, rooms are very quiet. Good variety of places to grab a bite in immediate area, as well. Only drawback...beds are Sooooo comfy, you won't want to get up to start your day!

Already did

A great get away

Good hotel room and fast check in times.

Comfortable beds and pillows, very clean rooms, and the staff from the admissions to the maintenance men were all so friendly and helpful. The breakfast was very good with the amount of space they had to work with. This was a very busy weekend.

it is nice and quiet.

The Staff was amazing

Cleanliness and quiet staff amazing.

Not clean in corners and behind doors

A bit dated

Perfect stop over. Really nice staff, great gym and Ruby Tuesdays next door was the cherry on the cake.

Good place to stay. No complaints.

We went with this hotel b/c of price. Because of that we weren’t expecting anything fancy. Breakfast was pretty good, never crowded. The staff was friendly, always greeted us as we came and went. There is a Starbucks literally across the street, plus plenty of fast food restaurants nearby. The biggest plus? The bed was the most comfortable of any hotel I’ve ever stayed in. My husband agreed. It may have been more comfortable than our bed at home and that says a lot!

One of my best experiences in a chain hotel! The room was literally immaculate, tastefully decorated, bed was exceptionally comfortable and cozy. Staff were professional and the entire facility was in pristine condition. It is obvious the management takes pride in providing a quality experience for guests! Well done!

The hotel is clean, safe and has a great breakfast spread. It needs some cosmetic upgrades. I don’t need to see Newsmax on at breakfast. Some of us prefer real news sources. Gym is very nice and a plus plus for the indoor pool.

The room had a animal odor

It was a wonderful experience. The staff were welcoming, the rooms clean, and the beds were comfortable. We would definitely stay there again.

Great communications Great customer service

Close to the airport. Clean. Starbucks, restaurants right next door. Super affordable.

Comfortable and convenient located across from the airport.

Everything was great! Left car while we flew out for a week! Great shuttle service to airport as well!

Fast check in even don’t like to share my documents, it helps save time.

Very good experience. Staff were very friendly and welcoming. The hotel was clean and in good condition. It was quiet and felt very safe.

When we checked in at the front desk, the clerk was very friendly and helped accommodate me to get a room that was handicapped equipped for my mom. She very much appreciated not only being on the first floor, but also having the rails in the bathroom. I appreciate him listening And doing what he could to help us out. The hotel was clean, the morning breakfast was good though. It would’ve been nice if it started a little earlier on the weekend… It’s super close to the airport so very convenient if you’re traveling.

Nice place

Not much to say about this hotel...no curb appeal, front desk staff not available for much of the evening we were here, breakfast just ok. Bed was fairly comfortable, which was the saving grace. This hotel stay is a 'one and done' for us.

Nice clean rooms

Great hotel for overnight for early flights. Shuttle to airport picked us up right on time. We’ve used this hotel several times!

Clean, and close to all the things you need when traveling.

Comfortable, clean. Only stayed a few hours before a flight. Slept good. Awesome taxi service to the airport and pickup. Car parking 7.00 a day. Free shuttle.

NA

Nice place in good condition including a favorable price

Excellent hotel, not overpriced. Rooms are cery clean and very soundproof being at walkae distance to the airport. Will definitely go again!

Room smelled of urine sheets were wet

Not too bad

Hotel room was basic, and clean.

So first room we were put in smelled like wet dog. So we refused and were put in one door over,it was better. Needed to stay a second night after not finishing our move in and unloading of Uhual trucks, we returned to the hotel to find our bed soaking wet with our belongings and bedding wet also. They only moved us from our king to a two dbl ,and offered to throw our blankets in commercial dryer!!?? Their sprinklers went off while we were out soaking our stuff and terrifying our cat, no upgrade offered,no credit, no refund, NOTHING!!! POOR BUSINESS PRACTICE & CUSTOMER SERVICE ETIQUETTE!!

Clean and convenient

Staff was amazing. The only issue I had was the mattress really hurt my back.

It was ok

Clean and comfy

The location was great for us and it was very clean and comfortable staying here we will be back staff was very nice

Great location close to the airport. Lots of dining and convenience options without having to get on the main road. Staff was friendly and helpful.

Staff was super friendly and helpful, it was clean, close to food options, and a great price. The hotel itsself was showing a few signs of wear and tear, but nothing that would make me say i wouldnt stay there again as i definitely would. Breakfast was typical with alot of choices. Just hard to get acriss the street due to heavy traffic. Overall, great stay.

I called to cancel they would not . Tried to get Cheaptickets by phone to cancel could not. I got stuck in Ny 3 days longer do to weather i should receive a refund.

We stayed at La Quinta for 6 nights and it was great. The location is perfect - easy access to the convenience stores and plenty choices for dining. The staff was phenomenal and super helpful.

Fire alarm came on 3 times till Aaron pulled it apart to stop it. No exhaust fan in bathroom. ? Alarm came on 30 mins after I took a shower. Poor response from reception. I was told it

Absolutely fantastic stay...thank you so much for your hospitality. We will definitely be staying in your hotel for sure

Loved it

Safe area.

The hotel is very clean. The staff has been very welcoming and helpful. The only thing that was SUPER disappointing is that the room was listed as accommodating 5 but it 100% does not. There are only 2 beds and NO couch or other place for the 5th person to sleep. We are only here for one night so we will make it work BUT I’m very disappointed about the way it was listed.

I booked the room and told me room sold out so ai booked different hotel with Expedia again and recived confirmation right away then 2 hours later Expedia send me first roomd that eas sold confirmation. Two hours later now they dont wanna return my money. Called Expedia told me la Quinta is not going to return my money but Expedia needs to return my money because they sent me 2 hours later confirmation. I have emails to prove it.

Comfortable and close to the airport

Typical 3 stars. Aaron was super nice guy and had a great costumer service mindset. he deserves a raise. I would definitely hire him if had a hotel.

The pool was old and a little dirty. On the good side, the location was good for what we needed to do and the free breakfast was good with enough options.

nice new hotel very close to the airport. they picked me up past midnight.. no issues. overall excellent

Front desk staff was friendly, rooms were pretty clean. Very convenient to the airport but not too noisy despite being right next to highway

Staff was very helpful

It was good for a night. The hallway had a funky smell probably because of the carpet but the room was better because it had tile in the sleeping area. Room was run-down[ish]. I saw the detail in the ceiling & light fixtures. But for the most part it was good [i just always see the little details]. I'd come back.

Aaron at the front desk is incredible. He is very nice to talk with, super friendly and made sure every day he saw me to ask how i was doing and if my room needed anything. He made my stay even more pleasant and welcoming.

Very clean and convenient to the airport.

The staff was wonderful, everyone I spoke with was super friendly. The pool was great, everything was clean and neat. Check in was quick and easy.

Comfy place

Great

The sink was cracked and when I walked around the room barefoot and got in shower there was obvious dirt that would come off my feet. This was all four mornings so I know it was the flooring.