Embassy Suites by Hilton Anaheim South

Exceptional

Good room size was good view nice Kids making noise late night

Exceptional

good

Rooms were dated and weren't very clean. Bedding was stained and sheets had holes in them.

Staff was the best! Great service!

Exceptional

Superb

Exceptional

Exceptional

This is a great location with a ton of things close by. You can walk to a few stores/restaurants from this location. Parking was horrible. We had to circle for nearly an hour to get a spot the first night. Parking needs to be secured so that Joe's Italina Ice customers cannot park in the hotel parking lot.

Great breakfast and very nice staff. We really enjoyed the set up of the rooms as well.

Such a great stay!! I am very pleased! Highly recommend

The breakfast was good plenty of variety. The location was close to Disneyland but not much else The staff weren’t terribly helpful.

Good

Quick check in and friendly staff.

Space was clean and comfortable. Sofa bed mattress was uncomfortable, needs to be upgraded. Breakfast delicious and had good options. Pool area was clean.

Complimentary breakfast was great! Happy hour was nice! Hot tub. Room. Space. Comfort. Overall recommend.

Lovely great location - room wax superb had everything we needed. Shuttle was chargeable & too much money,

Good the room smells no good

It’s was our first time here. Not bad at all. Free breakfast was a big plus for us.

Very good

Exceptional

Close to Disney land. Finding parking. No spots for oversized vans.

Superb

The room was clean and the staff members were friendly. We also enjoy the breakfast.

The full breakfast and shuttle to Disneyland was a plus. The staff is very attentive and helpful.

We continuously return to stay for our Disney vacation as we always find the hotel clean, staff friendly and the breakfasts amazing. Thank you for always making our stay memorable.

Fancy , clean , spacious room, amazing pool also a hot tub . I would say family friendly. Overall it’s a great hotel. Staff was ok , some guy in the evenings always had attitude when I would go to the bottom for the complimentary drink and snack.

How relaxing and beautiful it was

my daughter and I loved it .

Nice are. Clean modern loved the dining area. The food was really good. The bed was uncomfortable the matress was old and made noises like if it had lots of bad metal coils.

Good breakfast and good location! But the room was not so clean and it had a cockroach!

Great hotel, perfect for visiting Disneyland.

Great for family access to Disneyland.

Did have a few things that needed fixed in my room but overall liked it. Pool area was nice but not maintained daily. Trash and towels everywhere. Very attentive staff

Clean room, wonderful staff, good breakfast clean kitchen. Clean everything will stay again.

Very good

The rooms are not the same has shown in the hotels app the description not the same no ac working bathroom tub kept on over flooding like if you where feet where in a pool I’ve ask to get a room discount but response was no will never book with them anymore

Great experience! Breakfast was amazing!

Pool towels were all different sizes and all torn . At check in they did not give us two rooms that have been ordered. They just couldn’t find it right away and later they gave me rooms that was not on the floors that’s been promised. I would not recommend anybody to go to Embassy suites. They are furniture finishing need upgrading..

Breakfast was awesome! Liked that there was a shuttle!

Everything was amazing

Stay was great. Room was quiet, breakfast and afternoon treats were great.

Small beds, the the living room chairs and couch with spots on dirty

This is the 2nd time we stay here and we would do it again super close to Disney really close stores and restaurants and there breakfast is good

Great place to stay with your family very kiddos friendly excellent staff great customer service great location

We stayed two nights at this hotel. The air conditioning did not work in our room. We let the front desk know and they said they would send maintenance to our room. We spent the day at Disneyland, and when we got back to our room it was still not working. It was consistently 76 degrees in our room and there was no air flow at all. The second day our toilet clogged and we were not able to use it at all. I will choose a different hotel next time.

I didn't take into consideration the amount of families would be staying there. The kids were screaming all the time, and were very loud. It made breakfast and happy hour not a relaxing time.

Horrible, dilapidated property. RUN!!

Breakfast was really good and location was perfect for our Disneyland vacation. The shuttle comes right to pick you up and drop you off.

The only small issue we have with this specific embassy suites is the TV. It's terrible. You cannot see what show is coming up. You just see names of channels but no specific shows you'd like yup watch. They sent someone to our room but didn't fix that issue at all. We still like the hotel we stay there often when we come to Southern California

.

very nice staff and lots of parking and the amenities were great. although the suite room was underwhelming to say the least and microwave and tvs were outdated

So many hairs in tha shower

Always a great stay at Embassy, got a little busy with a senior trip. Which clogged up the elevators from time to time, however, overall great stay.

Great location with friendly staff, great breakfast, and evening reception. Good rooms and facilities. Housekeeping services could be better and more regular.

One of my favourite hotels to stay at when I come to Disneyland!

Great hotel to stay at!

Clean room

When we arrived, the pool was closed for renovations without any advance noticed. Although we were allowed to use a neighboring hotels pool we still had to get permission and haul kids across a parking lot and check in with the hotel before being able to use it which became a process. We also found multiple food items and personal items from the previous people who stayed in our room and when I brought it up to the staff I was told twice we would get compensated for it and nothing ever came of it. We were compensated for the fact they didn’t notify us of the pool but I was disappointed in the cleanliness of the room. Things found on the floor such as sausage, chips, sunflower seeds, pacifier and more

They were a dead cockroach I the mini fridge Looked wore out the room I complained to front desk and said can’t do anything till morning when housekeeper are in!!!

Staff was very helpful

Very friendly staff. The room was a little dated and we had a problem with the shower, but that was taken care of quickly. We would stay there again.

Breakfast was outstanding. Room clean.

Breakfast was great, had an omelette bar, and everything was well stocked.

Breakfast is good. I have some issues with check in. They didn’t have room when I arrived at 4pm. I have to waited for 1 hour without any clue. Finally, they waived my parking fee for compensation about check-in late.

very happy with our stay!

Great breakfast, loved the lobby being in the middle of everything, super well insulated, hardly heard a thing outside our room.

Great breakfast selections to help start your mornings!

The property was clean. The front desk representatives were helpful, friendly, and accomodating. Breakfast food was great but Happy Hour could probably improve. How? Perhaps having one more snack treat besides the vegetables and the chips.

The new automated system for the store is great The staff is wonderful very friendly welcoming The location is great close to target food options Shoe store if you forgot to bring some a bank to take out money to do Disney shopping And thanks to garden grove district to have transportation for the guest staying around the area Thank you embassy suites for the hospitality

The breakfast is great with made-to-order omelettes and a variety of other breakfast choices. We've stayed here several times and have had no issues with noise, staff or amenities.

Room was clean and very comfortable and large for our family of 5! Breakfast was great and the breakfast and hotel staff were very friendly and helpful at all times.

The Ebassy hotel is worth the stay!

Go to hotel, for our Disneyland stays! Convenient location and amenities.

Amazing experience! Excellent room, service and people

Stay was wonderful! Rooms clean, breakfast excellent, staff great, only thing I would ask is extending breakfast just 1 more hour.

Breakfast was great hotel room was clean staff was awesome

Property was clean and the staff was amazing!

Great

Embassy suites has always been a great hotel and continues to be.

Never tell your patrons to leave while eating breakfast

Breakfast it was so good! Had an amazing room, so spacious, you have a full kitchen basically and a living room with 2 tvs!!! Also the breakfast such a big variety of food, you even have omelettes which changes every day!! Overall such a good experience, i didn’t try the bar because i had a late check i, but you get complementary drinks and snacks from 5-6:30 which its so worth it! There is also a shuttle but because it was taking so long we decided to take an uber to the parks instead, which only cost us like 9 dollars.

It was good but the breakfast did bit have made to order omelettes

Stayed here with 9 people. Had two rooms. The beds were a little small and there were minor discrepancies with cleanliness, however overall I would give it a 7.5/10. The view was nice looking outside and nice from the inside looking down into the hotel. I would stay here again.

Our stay here was great for the Final Fantasy XIV convention. The room was very spacious and we really enjoyed the breakfast. Will definitely be staying here again!

The difference between this visit and the last one about six years ago or so was the Breakfast not being to good. There was construction going on so it most likely will get better. The rooms are the same and I expect it to look much better when they are completed with remodeling.

Clean room, easy access to Disneyland.

The breakfast bar was great and had a great selection for everyone. The room was very clean.

I stayed here abt 4 yrs ago. This time they have improved the lobby but the rooms has lots of wear and tear feeling. The room was specious, Bed was comfortable too. The breakfast is very good. The staff is very helpful and courteous.The room we got was not near elevator but still we hear very loud noise especially at night times and that's the reason i gave 4 stars. Only thing I was not happy about was using toilet in our room. It was not flushing well but other than that we were pretty happy abut our stay

In addition, there were multiple problems: the shower tap was leaking, and iron wasn’t work.Despite paying a good amount, the service did not meet expectations.

*

Great experience.

Love this place low key, excellent newly renovated and fabulous staff that makes you welcome

If you are going to Disneyland this is a great family hotel. Make sure to use the bus system to go to the park rather than drive.

All the staff were kind, helpful and outstanding. When coming back from the parks around 12am feels reassuring to know it’s safe. The hotel is very clean even to the rooms. The amenities from the breakfast, evening snacks, laundry were a wonderful plus made the stay feel good.We bring our cat and he LOVES the space from bedroom to living room . Definitely a pet friendly hotel. My cat felt comfortable and happy. This is our second stay at the hotel and it was amazing . Definitely will be returning .

We’d to upgrade their sofa mattress

This was the best place we have stayed in Anaheim. If I could only change one thing it would have been a 2nd bathroom because we’re a family of five. But the extra sink and mirror area were great for me and my girls to have lots of space to get ready. The breakfast was wonderful. Lots of selection for everyone. No complaints.

This embassy suites is nicer than most due to its proximity to Disneyland. The breakfast and evening reception are fantastic. The staff is very welcoming and accommodating. We took uber to the parks I hope the new iteration of ARTBus works out.

The room was clean and I enjoyed the fireworks view

Overall very happy but the cleaning service lady’s would come really early and if u left after 9am they did not like to go back to clean ur room

The breakfast was fresh, TV a little outdated but you’re not at the hotel anyways

The breakfast was great and the rooms were very clean and spacious, however they had an event going on and there was no parking. parking is $25 so I wasn’t expecting to not have a parking space

Staff was great when we had questions/issues. Kudos to the HVAC guy who fixed our AC. Breakfast was good but they ran out of almost everything on our last day and the line up was so long it was outside of the breakfast area. Pool could have been cleaner. Water was cloudy, lots of debris in it.

The beds are supposed to sleep 2 people each. They were advertised as double beds but they were barely bigger than a twin bed. There was no chance two adults could sleep in one of those beds. And they were constantly out of pool towels. The AC never got down to the 68 degrees we set it to, even running all night long. It was really hard to get an elevator. The breakfast was good though and it was clean.

We had a couple of room issues being as the shower we had either kept having running water or it was clogged, but once we spoke to front desk it was addressed and fixed by the time we went back to our room. We were also always stocked with towels, which is a necessity for us as we take multiple showers on our trip from the California heat. We love the Embassy and will continue to book the Embassy for future trips as it’s a family favorite!

I can’t wait until they have their made to order breakfasts available again.

Nice property.

Clean, modern and convenient.

Hotel was nice and spacious. About a 35 minute walk to the parks, staff was very nice and helpful. Free breakfast and free happy hour is a plus.

This property was one of, if not, the nicest property I’ve ever stayed at. The hotel room felt like home during my stay! Staff was friendly, property was clean. Pool, hot tub, and gym annemities were spectacular. However I do with that the rooms had 2 queen beds instead of two double beds. The rooms were large enough to fit two queen beds.

Very clean!!

Everything was great! No complaints. The front desk staff was very helpful with questions I had. The hotel had all the amenities we needed. The breakfast was great and filling with a very good selection. Very worth it!!

Cleaning staff was so sweet and I really appreciated coming back from Disney with a clean room. They do a great job. Breakfast was also a plus!

Great!

Fine

The breakfast was very good with a large menu selection.

Decent breakfast, nice staff and convenient location. The mattresses need to be replaced, wish the mini fridges in room should be bigger or upgraded and the hotel could use more bell hop carts but convenient for Disneyland visits with a small family.

Close to Disneyland with the shuttle ride outside front door (however ylu do have to pay extra). Every employee was nice and excited to problem solve which is greatly appreciated

Not a great hotel. Breakfast is terrible and probably expired foods. The bed sheets were sticky and dirty

So unfortunately we have to look for another hotel for future Disney trips.

We enjoyed staying here!!

Normally this is my go to stay, but it’s been two years and the kitchen’s been closed

Love this hotel. Close by Disneyland and breakfast buffet is fantastic.

The breakfast area was under construction, and there was no omelette bar. In the evening, the cocktail reception was way off to the side, very awkward.

Disappointed in breakfast which was not made to order. Bed very uncomfortable, bathtub/shower faucets need some repair. Finally, elevator repair person was called in our last day—two of four elevators were in use. Embassy Suites always a favorite—not this time.

Great place

They kept bouncing us around at check in and we didn't get a room until an hour and half after check in time. Unless I missed it the breakfast area was being remodeled so the cook to order breakfast didn't happen. We did get breakfast but it was the same thing every day. Room was fine. Will probably stay at another hotel next time.

Very clean!!!!

Clean room and nice staff

We stayed here during our stay to visit Disneyland. It was a great room. The happy hour is a wonderful perk! Customer service was hospitable. Don’t hesitate to book here!

There were a few issues some we showed our concern and the staff responded well. One bank of elevators 1 didn't basically work the whole week. Room we had problems going back to the front desk to get new keys because they didn't work. First checked in no water in bathroom and a light bulb was out. They did come in while we were out shopping and fixed that problem. Toilet seat was loose in our room but we let it go due to constant complaining. Breakfast was ok, food was not always warm. Cocktail time was ok but not much drinks to choose from. The front desk recommended the ART bus system but that was not a pleasant experience because ART is closing March 31 and you could tell that there weren't many buses left. This is a nice location and the room was a good size.

Should better explain the located with two additional hotels with a shared parking lot which made it highly difficult to find parking plus there was a parking fee that was not disclosed at time of booking. Lastly, they require use of their app to receive receipt. When reached out to property, declined to send directly to my email. Nor would front desk staff print receipt at check out.

Breakfast was great. Shuttle was also great and saved time and money. Would definitely stay there again.

Good location with easy access to Disney via bus or Uber. One of the elevators was broken which made long lines when busses arrived or busy times.

Staff was very friendly and helpful

Okay

Air conditioner did not work. Very uncomfortable

My room was clean and comfy. Staff were kind and professional. Attttt

Hotel was undergoing some renovations but was kept clean. Room service came everyday and took wonderful care of us. Great breakfast and happy hour also.

Overall the hotel was good. Our room was spacious and clean. The staff was friendly and helpful. As of March 2026, they are doing construction which at times is sooo loud. Also when we booked they boast a made to order breakfast but due to construction this was not accurate. We were never told as this is one of the reasons we choose embassy. The breakfast was okay and the night reception was poor. Also $25 a day to park plus having to pay for a shuttle seems crazy!

Breakfast buffet was amazing great selection the rooms were so clean and spacious and modern i had an amazing stay was minutes away from theme park all around amazing will definitely be returning and recommending.

Staff was very accommodating, providing me with free early check in. The room was spacious but the towel rack was broken and the shower leaked and did not drain properly. Additionally, none of the trash cans had bags in them.

Great only thing was AC sucks

Poolside clean, great view

The location is convenient. There’s a target 3 minutes away and plenty of food options. The breakfast buffet was decent. The room was clean and overall stay was decent. Only complaint was the water issue. we couldn’t take hot showers for 3 days out of the 4 days we stayed. When I originally told the staff about not having hot water, they said they would send maintenance to look at our shower although they already knew what the main cause was. Maintenance never showed up. When i went to the front staff the second time, that’s when i was told about the boiler being broken and it was going to be repaired. They didn’t send notice or give heads up to guests and it seemed they were trying to keep the issue quiet and if guests didn’t complained about the cold water, the hotel would not say anything. We spent all day at Disney only to return to the hotel to take cold showers for 3 days. It was not relaxing. Not sure if i would stay at this hotel again.

Average

Was relaxing to sit in the hot tub while our kids swam. Must’ve been school competitions going on as we were bombarded by high school kids at the pool, very disrespectful and vulgar. We had to take our kids and leave the pool. But other than that, good place to stay.

pool was nice, shower wouldn’t turn off completely

Room was old and smelled like chemicals, pool wasn’t the cleanest, we booked a double queen and was given a king. Convenient, and staff were very friendly but that’s it.

We had a good stay. paid for a fire works view, but no fire works. Thanks Walt. otherwise nice stay.

Clean room

The pool was okay. The property is close to Disneyland. We had to do additional cleaning upon arriving to the room, as well as in some other areas of the hotel before usage. Most of the staff are incredibly kind and hardworking. The breakfast is impeccable. The two young ladies that work the front desk during the early morning shift are incredibly disrespectful. Overall, it was a decent experience. I would give it a 3/5.

The breakfast was comprehensive and a perfect start to the day. The property is a little worn from the amount of guests staying (tub not draining and shower curtain holding on by a thread) but overall was very clean and comfortable.

Our room wasn't ready at check in time and the staff was not even apologetic about it at all

The hotel is nice enough...big atrium in the center (a traditional Embassy Suites). What I found super disappointing were two things: the included breakfast was really awful. I love mass produced eggs, (I'm not kidding) and they were just awful and flavorless. Nothing was really warm...just tepid. Sausage was unrecognizable as meat, bacon was terrible quality, fruit was just flavorless melon cut up in large pieces and potatoes were hard little pellets of agony with no seasoning or flavor at all. WTH. Most family restaurants that include breakfast, especially when they are close to an attraction like Disney, have realized the value in upping their game for breakfast. It was barely edible. Also, there was a strange noise in our room ALL NIGHT LONG...a weird whooshing air sound related to the air conditioners (?). We weren't near the elevators, so not sure what it was, but our family who were staying on a different floor noticed it too. No idea what that was. These too things made it pretty certain that we would not stay here again.

Pool was nice and clean

We reported these concerns to the front desk, and they handled the situation well by waiving the charge for one night, which we truly appreciated.

The pool was very dirty for the days we were there. Had tons of trash such as plastics , dirt dipper floating, food wrappers. We asked if it could be cleaned and they said it would get cleaned. That never happened. The bathroom was dirty with no hot water for the days at the hotel. Was told the boilers were being reset. The ac didn’t work room temp was 77 could not change . and they couldn’t move us to another room.

Clean rooms, very friendly staff and delicious breakfast

It’s good place to stay but I think I forgot the big bag of clothes but I called and they told me they don’t find it..It’s very big bag with hangers

Excelente gracias

y

Unwelcomed front desk, fire alarm issue, breakfast issues, tv issues, and dirty underwear in the drawers.

Room is spacious we got the suite but it wasn’t that clean as we expected. MOD wasn’t helpful instead he was defensive and tons of sarcasm.

The room was spotless, spacious and had all the required amenities for our stay. It was quiet and the staff were all attentive and helpful. I will definitely be back again.

They always have renovation going on everytime we were there.. We do miss having a gift shop downstairs and having a jungle theme in the dining was awesome back then too..it was not the same favorite hotel we use to like.

Average experience. Not the embassy suites we are used to. Very basic amenities. Breakfast was not great, fruit was over ripe, no made to order omelets like at every other embassy we have stayed at. Shower constantly leaked, was very difficult managing water temperature. No hot water one of the nights. Staff was very friendly.

Great breakfast, clean room and friendly service!

I was then escorted upstairs by another receptionist who attempted to open the door himself. The keys still did not work. When he used the master key, we discovered that the room was deadbolted from the inside. Moments later, a man wearing only a towel opened the door, startled that someone was trying to enter. It became clear that the room had already been occupied and that the front desk had failed to properly record the existing guest. This situation was not only embarrassing but also a serious safety and privacy concern. After this incident, I was reassigned to room 1027. Unfortunately, the air conditioning in that room did not function at all during my two-night stay, which made the experience even more uncomfortable. Additionally, on the morning of Tuesday, 2/24, the hotel conducted alarm testing at approximately 8:00 a.m. I was abruptly awakened and genuinely alarmed, unsure of what was happening until I contacted the front desk. Why could they have not waited til guests checked out?

There was no soap in the shower

Good and quiet!

The hotel is still under constructions, breakfast was not good. The room was not ready at 4 PM, I got my room at 6: 30 PM despite calling asking for status. They said they were not ready because they had full house the night before. How is this our problem. My room was not cleaned one of the days. Housekeeping is very limited, if you need towels you would need to go to the reception to get your own towels or pillows. Very terrible service. I tried to complain and I was told I need to wait until next day until manager would be on site. I am on vacation, I don't have time to be chasing the manager. I honestly was very disappointed with the service.

Everything was perfect! Great stay

Room was amazing and so were the staff and amenities. Coming back for sure!

Everything was pretty great! Definitely one of my favorite spots to stay

Breakfasts area was under construction.

Everything was great, everyone was friendly

Good

Clean, Friendly staff

The towels felt old and way to used up. They charge for parking. Given the price we pay for a night, I feel parking shouldn't be charged. We stayed a little of 10 hours. Not worth $250.

The next day, I requested maintenance while we were out so the room would be cool when we returned — no one came, and the room was still extremely hot. After calling again, a mechanic finally came up and immediately confirmed the AC was bad. We were moved to another room, which took more time and stress out of an already uncomfortable situation. Then on the morning of checkout, the room alarm started going off, only to be told it was a “false alarm” and triggered on the wrong side of the building. Between the broken AC, multiple service failures, room relocation, and alarm disruption, this stay was completely unacceptable — especially traveling with a baby. The only compensation offered was comped parking, which does not come close to making up for the experience. Very disappointing, and not the level of service I’ve come to expect from this resort.

Awesome

Friendly staff.

The room wasn’t correct for the booking I placed

The rooms were well kept, any issues we had were fixed immediately! We enjoyed our 5 night stay :)

Everything was amazing, staff, room cleanliness. Will be coming back here in the future.

This hotel was a genuinely good value. Great breakfast included, clean, comfortable room and the service was good as well. My only complaint would be that the HVAC system is far too loud in the room.

.

The staff was kind and quick. The room was clean and breakfast was tasty. However we had a leaky faucet that could not be fixed.

Clean rooms. Very satisfied with the overall experience. Would recommend and definitely be back!

The breakfast is great and the location is good for Disney.

Everything was great!

Old nasty hotel room that needs to be updated. Ko shades broken, Carpet tacks showing, bathtub didn’t drain, sink constantly dripped. Called the front desk and nothing was fixed.

Big room, great breakfast

Love this hotel when we travel to Anaheim area great breakfast and happy hour close to Disney only car is the elevators take forever during high traffic hours

Friendly staff Free breakfast Overall pleasant experience!

good service and beautiful rooms

Room was dirty stains everywhere, there was dirty towels under the bathroom sink the shower didn’t get hot. No parking. The breakfast wasn’t good at all. Normally they have omelettes they didn’t have any only premade vegetables omelettes. They were rude when I went to address the front desk about these issues.

Room is big and clean. Great breakfast!

Water leaked and was too hot in the shower. The desk staff was ambivalent and one smelled really bad. There was a convention going on that was in people’s rooms which made it hard to get an elevator. I was sad that the breakfast area was being worked on so there was not cook to order omelet which is most of the reason I stay there. I won’t be staying there again.

Love the room and the customer service was above and beyond.

Room hood, friendly staff except person who checked us in. Not friendly. Also had personal hygiene issue. Everyone else very friendly and helpful.

Great location. Nice staff and clean. Miss the made to order breakfast but the hot bar had many options.

Very Clean , GOOD BREAKFAST. Big rooms . Nice people

Nice as always

Very good

I need to cancel my stay due due illness and I was dinied.

Staff was courteous and room was cleaned daily at our 4 day visit. The accommodations (breakfast and happy hour, shuttle/bus pickup to Disneyland and surrounding area) was a plus! Will recommend and will be back

Everything was great. The walls seemed a little thin...noise from loud neighbors but otherwise a wonderful stay.

This is by far our favorite place to stay when we go to Disneyland. Breakfast is incredible and the rooms are very spacious. Our only complaint is the small parking spots. Very difficult to get in and out. Paying $25 for parking seems ridiculous.

Under construction, breakfast was okay. Not as good as usual, hopefully things will go back to normal after remodel. Picked this hotel because of the breakfast, very disappointed

Clean rooms! Excellent view.

The room was nice. We had a long wait after checking in to get our room. And one of the elevators was broken. It was a holiday weekend so very busy.

To much noise do to the elevators, and a water leak from the shower.

False advertising regarding free brealfast. Not a made to order breakfast and limited veggie options.

Great

Me encantó

Hotel was clean and tidy, it’s currently undergoing some renovations and one lift was out of service so this made the availability very congested as it appeared to be at full or close to full occupancy with school and sporting groups staying. Was a Pleasant experience overall

My room was clean and spacious. The check in was easy and the staff was friendly. The breakfast was ok, I have stayed at many Embassy Suites and this one in the past. The omelette bar was gone. The waffles were not great, but it had eggs, fruit, bacon, sausage cereals and pastries. The evening manager reception only alcohol included was bud light. The the snacks included hummus, pita bread, vegetables, chips, and salsa. One of the elevators was down. Sometimes had to wait 5 minutes for an elevator. Overall experience was good. It worked for our trip to Disney.

Súper

At check-in, I asked the Gujarati desk clerk (whose name escapes me now) about the clearly visible lobby construction and was explicitly told it was cosmetic only and that no amenities were affected. That was false. The next morning, I learned the made-to-order breakfast—a core brand promise—was unavailable. I raised the misrepresentation with staff and asked that my breakfast vouchers be honored at a neighboring Embassy Suites who could offer it just 5 mins away. Instead of taking ownership, a staff member (“Precious”) told me that I would need to contact the other hotel’s management for approval. That is not the guest’s responsibility. As the hotel and brand representative, that coordination should have been handled internally—or my reservation should have been moved at check-in, but at no point should I have been lied to when explicitly asking about any disruptions. I would have switched properties immediately had I been told the truth. From there, the stay continued to deteriorate. Throughout our weeklong stay, repeated requests for basic trash removal and fresh linens were ignored, despite contacting housekeeping, the front desk, and texting the hotel 3x daily. Service was only provided on the final night after I threatened a chargeback if not rendered. This level of neglect is unacceptable—especially for a so-called premier $$$ location in Anaheim, two blocks from Disneyland. Unacceptable experience. I do not recommend.

Room was not clean and had to to be transferred to another one. Breakfast was not the best could have been better.

Best hotel in Anaheim

Amazing hotel and they have variety in the breakfast

Good service 5⭐️

Second time here

The staff was very pleasant and extremely helpful. Our room was spacious and clean. We really enjoyed the breakfasts as well as the evening cocktails. I would highly recommend

We’ll definitely be back!

Great room, friendly staff, good breakfast.

Comfortable family stay. Buffet area under construction, but they still delivered a nice breakfast buffet. Great shower beds ok, staff helpful.

The stay was fantastic! The staff was great and the breakfast was delicious with plenty of variety to meet whatever you like.

Room was clean

There were no towels in our room. There was noise all night that you heard from the lobby. Plus the free breakfast was only fair when it came to selection.

We had to take ice cold showers all 3 nights we were there. Told the front desk 3 different times and it never got fixed or corrected.

Room was fine.

Room

Love the breakfast. Fresh hot. A lot options. Great location. Fair price.

The staff were amazing. Our fight arrived early in the morning. We showed up before noon and staff was able to get us an early check in! Next morning I advised that our shower was backing up during our showers (ewwww) and they had someone go that same day to fix it while we were at the parks. I would receive follow up texts on how our Stay was going which I thought was great. Ladies at the front desk were always accommodating and helpful. The atrium could get loud at some points in the night but having a door to the bedroom was amazing and shut out the extra noise. Loved our stay!

Thank you fir a pleasant stay.

The bathroom sink drain stopper was broken causing the sink to clog. The water temperature in the shower was inconsistent. While showering, the temperature went from warm to ice cold. Yet, my daughter almost burned herself when the water suddenly turned scolding hot. The elevator(s) were down throughout our stay causing a delay in our schedule. The food was mediocre, especially the ham and cheese omelette. By far, the most disappointing Embassy Suites stay.

Clean room, friendly staff. We would definitely book again!

Friendly staff. We had a great room. It was very clean and we had an amazing view.

I reserved a king bed suite they gave me 2 queen bed suite. Thats not what i wanted

Friendly staff

This morning there was no warm water in the shower, and the bathroom sink water could not adjust the temperature! Ran only hot , you know there’s people who suffer from arthritis and that’s not ideal!!

The checkin process took a long time. There was one person working and a huge group in front of us. Other than that it was great. The desk agent was very friendly. The room was good and breakfast was great.

The room was in good condition and somewhat spacious. It was disappointing because one of the elevators was not working and it had so many visitors waiting to use just one elevator. The stairs

Was very good and staff was great

The staff was incredibly nice and it was a very convenient stay! Not too far away from any of our activities!

dont have fresh make omelet

One of the elevators was down. We srill enjoyed our stay despite the crowds to get on and off of the elevator.

Hidden fees

Front desk very attentive at all times

Remote to tv not working and towels were dirty

Room was good, only thing I was upset about was I added money to the laundry app they use there but all the machines were down and I wasn’t able to get a refund on the app. The staff told me the machines were up and running but they weren’t.

The room was comfortable and clean. Nice breakfast.

The room was clean, perfect for a disney trip! The suite definitely helped for mornings and getting ready, breakfast was just you typical continental breakfast, there was no made to order omlets like promised, but food is food. Only big complaints would be the lack of elevators (one was out of order making it slow to get up and down), the lack of hot water in the mornings, so we just had to shower at night, and lastly the parking situation. There were many cars taking up 2 spaces making it very difficult to find a parking towards the end of the day. We had one incident with other guests being disrespectful around our kids but it was taken care od by staff very quickly and promptly. Overall we would stay here again!

The staff were extremely helpful and pleasant. The hotel was very accommodating, comfortable and well worth it.

Room was not ready at check in. Our room was dirty and next to the laundry room. Super loud and we had kids. I will not be staying here again

Staff friendly, clean room

Everything was spotless and the staff was great.

Great and clean.

Clean room

Hotel is great. This is our go to property to visit Southern California. The only problem was the elevator was broken for our entire stay.

👍

All good except a broken elevator and toilet at a busy traffic me of year.

Clean and very spacious suites! Friendly and helpful staff!

Staff was wonderful and the breakfast was amazing. Unfortunately the elevators are super backed up and made it really hard to get one and we needed one on the 12th floor. Also the shower pressure was not good. But Impressed with the staff. Great people and made up for the hotel facility issues.

Slightly outdated but clean. Terrible elevators- waited a long time every time! We wanted walk down except our room was on the 11th floor. Breakfast was mediocre. Liked their potatoes and muffins.

Staff was amazingly helpful with accommodating me with an early check in. Room was very clean, easy self parking, great location with lots of surrounding restaurants/stores. Would definitely stay here again!

For starters we showed up and there were 2 long curly hairs still in the bathtub. Seeing that in the tub tells me they didn't clean it from the beginning. The 2 hairs were so obvious as soon as you open the shower curtains. Front desk sent a text and asked how the room was. I explained and all they said is will do a better clean tomorrow. Second day came and when we got back in the evening they didn't replace any towels after they took all the dirty ones. I messaged them on that same text message and said strike 2 no towels left in the room. No communication was sent back. I then followed up on checkout asking if other people are making complaints on the tidiness of the rooms. They didn't answer the question. All they said is here is a card that you can complain too online LMAO. Horrible customer service & Maid service. Our kids were staying in a different room and had it even worse than us. They plugged the toilet and informed the staff it need to be plunged. The desk said they would send someone up immediately and so we all took off to Disneyland. They got back and not only wasn't the toilet still not plunged from crap which by then stunk they didn't take didn't even clean their room. Didn't leave towels or take towels 3 days in a row and didn't ever take there garbage from the cans that were full. You've been warned.

Room was ready on time and clean. Room service throughout the stay was superb.

Breakfast was great before a long day ahead

No security, and no camera coz they didn’t know where guy went. We were almost rob in the elevator no one was there to help front desk was not answering and it’s only 10 pm. Not really safe

We love staying at the embassy. The rooms are always nice and clean. Hotels is very clean. The staff is friendly. The breakfast is good every morning. Great place to stay we’ve been staying here for years

Great and clean hotel. We went for the purpose of visting Disneyland. Very close to the theme parks, restaurants, and freeway. Downside: laundry machines were out of order and I paid almost $7 for a small 12oz milk for my son. Overall, I would recommend to families

Room needs upgrades as it was old with a squeaky bathroom door and beds. It was clean though. Service was excellent. Breakfast was okay given the crowds. Needs more elevators especially in such a busy season. Overall 3 star.

Very loud

Excellent

The rooms were muggy, and stunk of smoke, it was getting pumped through the filters. There was NO hot water from the shower for the four days were there, it was freezing, the drain was clogged so you sat there in your own filth. The beds are super small. I will never stay here again.

Plumbing issues were un the entire hotel...you could tell by empty rooms being aired out with large fans. However that broight homeless who i believe slept in them at night since they were vacant and left open. I was next to one like this and my room also had plumbing issues. Backed up toilet on day one of four and also the shower did not drain and caused a film to build up right away. A homeless man was outside my door. I asked him to move and told him to leave he moved down the hall by my daughter's room. I complained. Hours later when I returned they were still trying to find him to kick him out. There was also another floor i know of with flooded rooms drying with open floors on my brother's floor. We had 3 rooms for 4 nights each. We have stayed here for more than 20 years. Definitely our last time back. Not worth it anymore unfortunately.

The staff were all really helpful and kind however I wouldn’t take my family or 5 there again. Our first night we found our room to be extremely hot, especially for 5 people. We called the next day and it turns out the AC was broken and wouldn’t go any lower so we had to change rooms (no was we could sleep with 5 people in the room at 71 degrees). The next night we were going to bed and heard loud music for hours…turns out they had an event in the event room (which they didn’t disclose) and told us it was over at midnight which was really frustrating for ou early mornings. They also had construction going on where they have breakfast and lots of loud banging during the morning and day. Also did not disclose that when booking. The bathroom tub had standing water. I also knew they had only double beds and I think with all of those combined it was a definite no for us to ever stay there again.

What could be improved at this hotel are the suites themselves. The lobby has undergone major renovations/upgrades but the rooms are dated. Our bedding was not clean upon arrival (hair/food crumbs on one bed and a dark shoe print on the other bed) so we requested a sheet change. After looking around the room further we noticed the bathroom counters/shower were not cleaned. There was hair left behind and red residue (makeup maybe?). We ended up going to Target and getting cleaning supplies to wipe down all flat surfaces and scrub the shower. The sink also backed up and black particles bubbled up. It was only momentarily back up upon arrival so maybe there was high traffic usage of the water at the time? Staff was accommodating and kind when interacting with them. The breakfast buffet was good and better than a typical continental spread. I do miss the omelette station offered at embassy suites but it appeared the kitchen was being renovated during our stay.

Room was good. The elevator situation there was terrible. And the stair locations on map was unclear. Only some floors had the signs to indicate where stairs were located. One set of stairs only brought you down to the second floor and out of the back of the hotel. Otherwise, the hotel was good.

We had no hot water in the room the 1st day we arrived and the toilet was clogged

Room and service were great! The breakfast buffet and evening happy hour were just ok.

Clean room

Clean room, hot breakfast.

The staff was great, rooms are clean

Love it super nice & clean! Great Staff.

breakfast was good!

The beds are insufferably uncomfortable. They told us they would send someone up to look at the fact that we had no hot water and never did. Then on the last night before we left they finally sent somebody up and the water went from scalding hot and burnt a couple of us to cold and back-and-forth. We didn't have a normal hot shower the entire time. Whenever I called down to the front desk, it seemed like it was their first day. Other than the manager that I spoke to in the morning the day before we left, she should be working at a better place because she is a phenomenal manager very kind and tried to get things done The only thing that was good about it was the manager was absolutely the best.

All good no bad

Very nice hotel, they had a wonderful breakfast spread and snacks in the evening. Clean rooms welding. Staff.

Requested a crib 2x before aerivinf

Breakfast greeter nice and helpful.

Would recommend for stay. Everything went smooth

Clean room, great breakfast choice, great location.

Embassy was a great choice!

The room was very spacious and clean. The breakfast and afternoon happy hour punctual and generous. The location was ideal and close to the Convention Center. The front desk staff very helpful and customer service very good.

Great stay, friendly and clean. Breakfast was fantastic!

Everything was great.

The hotel is being removated. The nouse is ridiculous at 6am.

Breakfast was awesome, staff friendly, Christmas decorations very pretty. My only complaint was our shower leaked a little. The doors don’t seal shut & water came out each time. Bus stop for Disneyland is right outside - it’s the ART line. It comes every 30 minutes but is often 10-20 minutes late.

Location

Shower was freezing cold but bath tub was hot, plus the water could not be shut off completely They said it was a regulator issue they could not fix. Issue was they couldn’t put our room by each other like we were and toilet plugged

The Best hotel I have ever stayed.

Breakfast could be a little bit better

Enjoy this hotel very much. Clean. Free breakfast. Close proximity to Disney Parks. Highly recommend.

Yes

How do we know this? Our friend who was getting ready to check in was in the lobby at the time and there were no other guests in line…they just ignored our needs. This was Friday 11/28/25 around 5pm. Our family was celebrating a very significant occasion and we selected the Embassy Suites because we have been loyal customers over the years and have always had good experiences in the past. We had another night already paid for but we just checked out early after being ignored and made to feel so unwelcome.

Cleanliness to my expectations although a highly traveled hotel. Breakfast options were great as a vegetarian. I really enjoyed the evening reception

My Ugg boots were stolen and also my truck was hot out in there parking lot. The tub did not drain .

Very large, clean rooms with very helpful and friendly staff. All around great experience.

We had a world conference for 5 days and staying there was the best, excellent service

Clean rooms, courteous staff, hot breakfast. Did need breakfast variety and one elevator was out.

Clean rooms. Great service. Close to bus stop

Best Stay❤️

The room and staff where excellent

Used to stay at this hotel for all Disney trips. Although they are “upgrading” the hotel, it’s lost all its charm. It now looks like a stale hotel and the breakfast area looks like a hospital cafeteria. The a/c in the room didn’t work. Other than that it was “fine” but I’m not a fan of the new look. The beds could definitely be replaced as well.

First off we showed up at 4am the morning before our reservation was scheduled and they helped us out by getting us a discounted night so we had a place to get some sleep and hang out for the day. Breakfast is usually amazing but the buffet area was under construction. It’s fine except there was no disclosure about it before us being there. As far as the staff and accommodations go it was excellent! Nothing broken or not working, room was serviced without requesting it which has never happened for us since the covid hoax started. Embassy suites is a “go-to” place to stay for us because we know we will get good quality every time.

Very good!!

Amazing

The check in process was easy and quick. The staff was friendly and professional. The room was spacious, comfortable and clean. The area around the hotel was safe and walkable.

The free breakfast was not really good quality, ended up eating elsewhere for breakfast. 2 of the four elevators broke for a day, very inconvenient & poor plumbing. Bed mattress was uncomfortably firm.. the parking lot is shared with 2 other hotels & a restaurant, so limited parking. Basically its an older hotel that can be maintained better.

Great location!

I loved this hotel. So spacious and reasonably priced. Very clean and comfortable. I'd definitely book it again.

This is the worst Embassy Suite. Elevator not fully working, no luggage cart, no water in the room, front desk not helpful. Worstttttt front desk people. We will never stay here.

Upon arrival at check in we were told we did not have a reservation for the night when the room was paid for 2 days . Luckily we were able to get a room although elevator was broken which causes delayed in going up to our floor of about 20min and no choice but to be squished in elevator

The room was in good condition However when I arrived the room I reserved was no longer available so instead of having 2 beds like we were supposed to we had one bed and a couch bed which the couch bed was the worst thing to sleep on for two nights. The hotel was so crowded with people taking the elevators took so long that a few times we ended up using the stairs which was not easy from the 8th floor and all our luggage but after waiting for 20 minutes and not being able to get on one we gave up.

Great and fast check in. Hotel staff friendly. Further from Disneyland than 30 minutes but you can uber or pay 6 per day for a bus. Great place for families.

Staff were phenomenal

I liked the suite with the extra sleeping couches was good for my family. I did not care for the happy hour assortment of snack also the breakfast used to be much better with a station for omelets. But you cannot win everything the hotel and the rooms were great. Thank you

Embassy suites I like a lot but for the 2nd time in two stays my room was not serviced despite being gone at Disney since 7 am. Also the two men working the bar on Monday night were the worst I have ever experienced in the USA in my 60 years. Their terrible, rude service was extended to a business woman siting near us at the bar too.

Yes

The hotel was dirty. The remote was very dirty. The breakfast was not great and our toilet ran continuously.

I loved it

This was our second time there. We enjoyed staying there . The room was clean . The only complaint was in the morning the music was loud in the lobby.

No hot shower

Bedroom and breakfast.

Loved this hotel! We stayed 3 nights over Thanksgiving week and it was perfect. Frank at the front desk was so nice and welcoming. Probably the best front desk staff we have come across in the disneyland area. Room was spacious and clean. Water pressure was amazing. Our king bed was incredibly comfortable (pull out sofa not so much) And best of all, we didnt hear a thing from any other room during our entire stay. Breakfast was pretty decent and free which is always great. The elevators were kind of slow but not a huge deal. Just something to be aware of. We will be back!

Clean, good breakfast options

Staff was great and I loved the location

Amenities, clean rooms

Clean room , very clean , went with a family of 5 and we had plenty of room , super close to Disney park and target . Breakfast was good

Love the stay here

I do think that the parking fee is a bit high or even maybe shouldn't be charged at all. It is not a private parking lot in my opinion. It is shared by multiple hotels and eateries. Nor is there security checking for non guest parking. During multiple times in the evening the parking lot is filled with people parking to go to joe's italian ice and ice cream. I'm pretty sure this is a well known issue. As there is one lonely guard standing at the entrance near the adjacent property next to joe's. However there is no way they would be able to stop anyone from parking. While watching the fireworks from my room Saturday evening. I was thrown back by the amount of circling vehicle's trying to find a stall. It was pretty alarming and went on for quiet a while.

Big rooms

I visit the area quite frequently and this will be my new favorite! Staff were courteous, hospitable and professional, room very clean, nice property and exceptional value!

Good

This has become my family's go-to Disneyland hotel. We drive in and take the ART bus to the parks. It's right outside the hotel and so quick / convenient l. I'll never stay walking distance again. Much rather be on a bus for 10-15 vs walking back on tired feet. Also love that all the rooms are suites with plenty of room, separate bedroom and a wet bar. We did the firework view room once and that was awesome. Free breakfast buffet in the morning is always solid. Fruits, pastries, eggs proteins etc. Nice size dining area we've never had an issue getting a table during peak hours. Last but not least the staff has always been friendly and helpful. Prices always reasonable. Super solid choice if visiting the parks.

Loved the spacious room, great quick hot breakfast and friendly staff

awesome, clean rooms and the breakfast was good. Many restaurants nearby. Shuttle to park for small fee. Would definitely stay again!

Very beautiful place. Food was good. The room was clean and comfortable. Quiet and we slept so well. They had a bus that takes you to Disneyland for a good price. I would come here again.

The room was clean. The breakfast was good. The staff was friendly and in a convenient location to the Disney resort

Water wasn't draining in tub. Staff was nice. Breakfast wasnt great, but not too bad.

Nice clean room however there was construction that was very noisy during the day.

Clean rooms, nice staff

amazing!

Great staff, good food, clean room.

Great property

Room was always cleaned without even asking!

The staff are nice and clean hotel

Excellent Service

Everything was great except the fact only one poor lady was making omelettes at the omelette bar. There was a line of 20 ppl, that’s not cool.

The staff should be polite and helpful!especially when u work in the Hospitality industry.

Great spp

Love staying at all there hotels service is awesome as well as we get free breakfast that’s the best part of staying here

N/a

Great hotel, clean, staff friendly, fantastic location to Disneyland and close to bus route to the park.

Yes

DIDNT get what reserve. They said sold out night first come first serve.Am disappointed this had never Ed happened before

Area was very clean, breakfast a lot of options to choose from, receptionist not very friendly it seems she didn’t have a good sleep

Ron was more expensive than when I confirmed a room from your company.

Friendly staff specially Liliana. Room is good. Water temperature in the shower is not consistent. It goes cold and hot. But not burning hot.

Toilet was dirty, shower curtain was missing snaps so it wouldn’t go completely across the rod.

N/a

Staff was great. Room was great, clean and gave us extra towels when we asked. The breakfast is also a plus. Wish we didn’t have to spend so much on parking.

Geat room. Very large. After a long day of flying we try to check in and the system is down and they said to come back later. Didn’t even ask to store all our luggage we just brought in. Apparently this happens all the time the front desk said which needs to be fixed.

Overall , good hotel

Nice

This was one of the best hotels I’ve stayed at from front counter service to the breakfast and cleanliness of our suite everyday. Great service all around!

Great!!

Good breakfast, clean, close by shopping and eating places

Grrat room and always clean. Service at the fron desk was great

Great staff! Rooms clean and very spacious!

Excellent service

We really enjoyed our stay here. The suite was very spacious which was nice for an extended stay. The breakfast was great and the evening appetizer was a nice surprise.

Large, Clean room, great breakfast in a prime location. We will be back!

Ver nice and clean

Hotel tried to charge me for parking after I already booked. California Law ( SB478) requires all hotels to have upfront pricing at time of booking. This fee was not mentioned or included in my original booking.

Service was great, great hotel for the price. Enjoyed the pool and hot tub, breakfast had everything we needed.

Breakfast was mediocre, poor quality food overall and a sparse selection of items. Someone defacated in the pool and this was not dealt with until the next day, it should have been cleaned immediately!

Great breakfast, decent room, close to Disney and other shops and restaurants.

55

breakfast was great

Great stay, will be back next time!

The air conditioner was broken in the room, so it was hot

The guy at the front desk was being difficult, and thought

The hotel itself was very nice and the customer service was great! the breakfast was amazing too .but for how much we paid to stay there, it was a little disappointing that two of the elevators weren't working which made the wait really long. Also, the shower water kept going from warm to cold and back again- pretty annoying other than that ,Everything was great.

Check in was an easy process. The guy was great, however they didn’t let us know that the washers and dryers were broken. The four days that we were there they weren’t available. Out of 4 elevators one was out of order, one sounded like it was metal on metal and only two were in working order.

Excellent place

Shower water was boiling hot, it was very uncomfortable and difficult to shower properly with the water not being able to be set on a cooler setting. Conditioner was completely out, seems they didn’t bother to restock it before our arrival.

Good shower pressure

Room was clean and cozy, with just one flaw, bathroom fan/exhaust fan was either not working or there wasn’t one! Other than that it was a great stay!

Great stay Would recommend

Excellent location, rooms are spacious and comfortable, staff was friendly and helpful

We did not know about the airport shuttle. My fault. Our room was cleaned by 11 each day and well kept. The beds were very comfortable. The breakfast was all I could ask for and had a great variety. The staff was amazing. They had great attitudes and were very service oriented. Each and every staff member was super friendly and on point to help in any way that they could. Thank you for a great stay and we will be back next year!

Breakfast was great and staff was very helpful and friendly.

Everything was great on our 2 night stay. The only complaint I do have is that the outside window was very dirty so I couldn't take a sunrise picture and have a clear, nice view of the city. Other than that, everything else was amazing. We will definitely be returning.

Close to disneyland and offers shuttle bus

Great

Very welcoming and engaging. Had a lot of to do and free drinks are always a yes!!

It was a safe area, really nice room and good breakfast

Good place to stayy

Hotel was clean and staff were very friendly and willing to help with the requests. Beds were comfortable and clean. Breakfast had many options with live omelet counter with choices. Shuttle bus to Disneyland is right outside the hotel which was convenient. Target is walkable from this hotel which could be convenient for anything you need. Would recommend and stay here again.

None

From check in to check out my experience was awsome. The staff is very friendly & kind. The breakfast was fresh, delicious & cooked right in front of you. The best part was relaxing in the hot tub after a long day at Disneyland. I highly recommend staying at embassy suits.

overall, very good experience

I love how nice and affordable the hotel is!

We really liked our suite, we had the corner suite which could overlook Disneyland and the fireworks. Amenities were excellent.

Extremely clean and friendly staff. Quiet and comfortable rooms. Only issue was the AC was a bit hard to cool down at times but the staff jumped on trying to have engineers come take a look to ensure it was working properly. Dining in close proximity, buses to Disney out the front door, shopping within walking distance. Lots of extras that set this hotel apart from others such as happy hour and breakfast options! We will definitely stay here again and you should as well! 5 stars!

Though rooms are clean, many maintenance issues are in need of help.Breakfast choices good and excellent service from food & beverage.

When making my reservation online and having paid for it, I was not happy to find out there is an additional charge for parking per night. This should be included in the price so there are no surprises.

Overall, pretty good. Faucet in shower leaked. Cleaning was on the light side. One elevator was down for the entire week. Plus side, front desk was excellent.

The escalators are very slow. The average time to be waited is several minutes

The place is nice and clean staffed we’re ok. All the washers and dryers from 3fl,6fl,9fl were all broken

Met all my needs with cleanliness and being professional very polite

The room was clean, housekeeping everyday which was nice and the staff were always helpful and sweet. The elevators were very questionable, they made weird noises and sometimes the buttons didn’t work. The breakfast was good but it rained one day of our stay and the glass roof was leaking pretty badly all over the breakfast area i could feel the water hit me and splash me which was a little gross. I recommend the Buca across the parking lot it’s amazing. Super close to disney.

Easy parking. Quick check in and check out. Great water pressure. Fabulous breakfast. Only thing needing improvement was the mattress; it was worn out but I’ve slept in worse in hotels.

Overall, our stay was great. Only BIG complaint is that you cannot turn down the temperature in the room, and it was very hot and we had a hard time sleeping since the room was super stuffy.

By day 5 it was a puddle

Breakfast was great and staff was very nice

The roads are very clean and the staff is very helpful. The breakfast had a great selection.

I’ve stayed at a several hotels near Disneyland and this hotel tops it all. Very clean and love the layout of the rooms because the living room and bedroom are separated. It’s great if you have additional people staying because the sofa pulls out to be a bed . Pet friendly and affordable compared to other hotels. More room for my pet to roam around and more to see. The firework view was fantastic! Complimentary breakfast and evening snack was great! The staff was kind and helpful ! I recommend staying at this hotel. It felt cozy and safe. 100/10 !!!

We stayed for are anniversary and went to Disneyland it was a good stay for the area

Mu family & I agreed that it was not a bad stay at all. The A/C in the room was not working properly but they immediately sent someone to go if it. The elevators were also not working properly. Over all, we do not regret our stay.

The room has terrible smell like urine.

It’s good

The hotel was very nice. And breakfast was excellent. BUT one elevator was broken the entire week we were there therefore the wait times to and from 8th floor were ridiculous. Also, our room had left over trash on top of the microwave from previous guests, no trash bags in the trash cans. When i asked for some, i was told they were out of trash bags and wash cloths. Smh...

The room was clean upon arrival. After it rained there was a

It was great place to stay. Big thing for me was that the room I was in only had local channels, It was not a smart tv and we couldn’t Log into our streaming service’s. For it being a suit we figured it would be modernized.

The breakfast was amazing with the options available every morning. Rooms were clean. Staff were very kind. I would stay here again. It really was only a 20min bus ride to Disneyland with traffic as a factor.

Clean room, close to disney, only 3/4 elevator working

Same like other hilton hotels, only thing we dont like is they never answer phone its just a decor, if u need anything you have to come down. The fridge is leaking, we tried calling front desk and room service but no one is answering, went down stairs and we got help right away, but through the night, the fridge leak again, the floor is wet, we tried using the telephone again and no one answer, we used most of towels for the leaking fridge. My husband have to come down again to get extra towel. Also the heater in the room is so loud. Otherwise the room is spacious and breakfast is good.

Excellent

the food was good and had variety

Gone to Disney many times but this time decided to stay further away from park, and I’m glad I did. Next to famous gelato place.

We were very happy with this hotel. The beds are the most comfortable bed I have ever slept in. The rooms are big and clean. 2 tvs and a living room separate from the bedroom very nice. Clean and comfortable

We love staying at the Embassy brand…this stay was not one of the best. Air conditioner was so loud we turned it off the whole time. The toilet mad so much noise. The shower went hot, cold, hot, cold the whole time. The room was near the elevator, need I say more😩

Clean room, friendly staff, breakfast had lots of options and overall great stay

Overall hotel was nice and convenient.

Amazing

Property was good. A few issues we encountered and were resolved but still inconvenience to deal with. Our check in was a huge confusion and ended in one of my credit cards being blocked. Two different deposits on 2 different cards. The tub wouldn’t drain but someone took care of it and our tv wasn’t working but again we got a new one quick. Breakfast is included and it was enough if you need something quick before hitting theme parks.

Broken washrooms. Unhelpful desk staff. Sleeping security. Wet floors from pools. Broken glass in parking lots. No parking enforcement. No available parking due to the fact that every other space is vacant due to people not parking within the lines and the hotel does nothing about it. Had to park at the next building. Broken elevator. Need I go on?

I only ate breakfast one morning, but enjoyed the made to order omelet. The dining area was excellent, plenty of seating and nicely light due to the large sky light

Everything was perfect, except the shower. It was difficult to operate.

Breakfast was cold. Started at 0600, we were on 9th floor and could hear chairs moving in the breakfast room from 0600, didn’t want to be awake that early. Lifts took forever to come. No laundry facilities working even though reception told us where they were but that they were all out of use on each floor that had them

Great service, clean room. Not enough elevators.

Great stay

I always love to stay at Embassy Suites anywhere I go. They are always convenient and the breakfast is always good. The hotel in Anaheim is solid, always clean, friendly staff, and safe. The area around it is very touristy and a little dirty. Not the hotels fault.

Hotel was very noisy kids running up and down the hall and slamming doors. The air conditioner had a cold or nothing function if you turned it off and had just the fan on the room we get extremely hot. If you put the AC on the room got extremely cold. There was something outside or appear to be outside that made noise all day and all night. I complain to the hotel staff, but they could not tell me what the noise was or where it was coming from, but it was loud enough to make it hard to sleep at night. The bed was semi-comfortable however, the pillows were so soft it was felt like you were laying on nothing. The bathroom did not have a vent for the steam of the shower, so it felt like every time you got out of the shower you were standing in a sauna. I expected much better for the price. Unfortunately, because of this experience, this is why first and the last time I will stay at the Embassy suites

Great location and easy transportation

The parking too small parking slots for big cars but other than that it was a awesome stay

Great place, clean, quiet and a short bus ride to Disneyland! Art bus picked up and dropped off right in front, $3 a day! Breakfast was great with made to order omelettes! the guest services were very helpful. we definitely will stay again.

The staff wasn’t really friendly, especially one of the female employees. I am a Hilton member and was told that I should have two bottles of water every day. It worked well most of the time. However, on the fourth day, one of the female employees told me that’s not true and refused to give water. The food was okay but without veggies is a bit disappointing. There is a MRT in front of the hotel but took 30 mins of waiting time. Walking to Disney park also takes 30 minutes. Not sure which way is better.

Clean and nice staff. No issues other than water draining slow in the shower. Happy with our stay.

clean room and friendly staff!

Clean, good breakfast, nice rooms.

I didn’t like that both days that I was there when I took a shower the water kept going in and off from cold to hot. I also didn’t like that when I asked a question at the front desk, it was like they were doing me a favor. I’ve stayed at many embassy suites and this was not like my other experiences. I think it’s time to start looking k to other properties around Disney

Excellent

The only complaint and I wouldn’t even call It that was the desk never picked up the phone when called. I tried many times before arriving and it would just ring.

Had horrible sleep my first two nights because of loud noises off and on all night long was not able to swap rooms tell after the second night due to no rooms available. Also took the kids to the pool to find that it had been shut down due to a bio that they were just leaving in the pool was able to use the hot tub for an hour but all they did to the pool was rope it off. Was hoping to have the pool for entertainment for my kids on our down time from Disney land but no one knows if they are going to clean it. Old room and experience is a 1 the new room is way better.

Frendly

Clean rooms

The hotel was great! its a perfect stay for a disney trip only a 10 min drive. they have fresh breakfast in the morning and a omelet station! the staff were super kind and checking in and out were super fast! the only thing was the bathroom floor was a little dirty and there were no trash bags in the trashes. other than that it was an amazing stay!!

Visitors from Australia, second visit...always friendly and accommodating...lovely stay

Super clean rooms, friendly staff. And as usual good breakfast.

We were able to leave our bags at the front desk and head straight to Disneyland. They offered to check us in early but were ok with us checking in when we got back as well. They understood we wanted to make the most of our time since we were only here a short while. The front desk was awesome and it was convenient that it was open late so we were able to check in when we got back from a day at the park.

M

The check in process was easy

Very nice and clean room

I canceled my reservation on the day of check in due to the hotel having technically difficulties with their card reader I had to wait over an hour to check in which was making late to my dinner reservations. I didn’t get to finish getting ready since I wasn’t able to check in. They cancelled without any penalty and I’m still waiting to get a refund. I purchased it through Expedia and paid through affirm. I’m waiting to hear back it’s been 4 days and haven’t got a response from Expedia

I always recommend this place but no more after this visit. My room ac broke down every single day and I was here 4 days. They would fix it in the day time and it will breakdown by midnight and I suffered the heat thur the night. The bed mattress is overdo for replacement. I came home with pain in my back. When I requested to move room I was told there is nothing he can do about it since all the bed mattress was the same. And tbey have maintenance to fix the ac. Being disturbed with maintenance everyday made me more frustrated and couldn't nap or sleep comfortably and I really hate it here for the staff's poor service. I requested towels no one brought towels till my 3rd day they forgot the first two days never made it and front desk had none. I use to like it here not no more. Breakfast is cut down by 30%; no more fountain drinks, no ice machine during breakfast.... It was a diaster stay for me and this is my favorite place once upon a time. Dont deserve pay for this. I didn't get any rest it was saddening and heartbreaking that I will not be returning here. Its hot here especially room 1105 just give up.

This hotel has severe maintenance issues. The shower was cold at 8pm. The dryers in the laundry facility were broken,shower broken,the air conditioner kept shutting off.

Friendly staff, food was good. Clean large rooms. We will be back to this hotel.

Breakfast was great! Staff was friendly.

good service and very clean

Clean and great breakfast. Good location to Disneyland. Big rooms. Only problem is two elevators take forever when busy and could not locate a staircase that takes you to main lobby. The stairs I found take you out of building completely. Also ice is not on every floor but still 9/10.

It was soo amazing

I have stayed at other hotels with similar prices and this place was absolutely awful. The room was not ready after several hours, the AC was not working and had a maintenance worker in our room at 11pm trying to fix the issues as my kids tried to sleep. Long line to check in with only one employee on a busy weekend. The parking lot is shared with other nearby hotels, making parking difficult. For the price, you can find other stays that will save you the headache.

the water in the bathrooms was eh.. would go from hot to cold quickly

Booked

We asked for clean sheets twice and our sheets were never changed. Sheets were stained and dirty upon check in. Parking spots are extremely limited and way too tight.

Friendly staff and a lot clean rooms

I would stay there again, staff is friendly.

Only downside that we weren’t a big fan of was how the shower curtain didn’t fully cover the whole shower which allowed water to get out- other than that great suite

Breakfast was good.