Grand Hyatt Atlanta in Buckhead

We were in town for a quick weekend trip to take our son to the aquarium & I was not expecting such luxury at the price range. The Grand Hyatt will definitely be our go to from now on for all of our future Atlanta get aways. The staff was exceptional!!

The room was wonderful and there were a lot of shops and restaurants in close proximity with things to do.

Loved our stay

Good

Beds have lights under them and lights up even when a person rolls in bed, lighting up the entire room. Kids ordered “loaded” french fries. Apparently loaded is an up charge for them to put ketchup on them. Pool bar service was terrible, late to open, and no product and staff not helpful. $30 a night for parking and an added $50 destination charge per night. Was hoping for it to be a better experience but sadly it was not.

Everything excellent 10/10!!

Excellent place all around

Terrific Hyatt. Safe, quiet and next to everything.

Great place to stay and walking distance from restaurants and shopping. We will return. Plus the staff was very friendly and accommodating as we had to call for a new iron and they brought a replacement up quickly.

Beautiful facility with every comfort imaginable Few foood choices

Few foood choices

The room was spacious & clean. Was told that the hotel had recently been renovated. The staff were attentive.

The staff was very polite and so helpful!

Great location and nicely appointed

nice staff

Dining in lobby restaurant

Great location, nice hotel.

Great Hotel

Sukie was amazing. Everything was lovely.

Amazing experience

Great hotel! Super location.

Great upgrades completed to a go-to property. Will always stay here when possible on business

Overall, this was a great stay. The pillows weren’t to my liking but they weren’t bad either.

Very good

Beautiful hotel. Room was very spacious and clean. Close to shopping & restaurants.

Clean room

The staff was so friendly and helpful. There was an event on-site in which the individual managing the event was rude to my daughter and myself as we went to access the garden area. The gentleman at the front desk was able to assist immediately to help navigate guest access. Thank you, that was one of the reasons we booked this location and we appreciated the support.

Enjoyed every minute. Wonderful staff.

Very good

Lovely bright clean hotel very well positioned. Drinks and food were very good, as were the staff. Received upgraded room and credit via Expedia

Staff was unbelievable. I will stay

Outstanding property close to great restaurants

Good location… Lots of pets and. Complimentary service to Lenox Square Mall was great

Amazing place

Very clean and friendly

Yes

Our rooms were spacious and exactly what we were looking for during our stay. The restaurant and bar fit our needs as well. We had a great stay.

Enjoyed everything at this property

Very clean room and there is a very nice bar in the lobby

Beautiful Stay! Would definitely stay again.

Passable

Probably one of the cleanest hotel rooms I’ve ever stayed in. My standards were high as we stayed here for our wedding weekend. They did not disappoint. Valet delivered our luggage and my dress to the room. The Fabled restaurant was delicious. . The staff member Ken was on point. And they gave us a daily food/beverage credit which was a nice surprise. We left the hotel room in chaos the morning of our wedding, make up and hair products everywhere. (Not my style usually but we were rushing). When we came back that night housekeeping had neatly organized EVERYTHING. I was thoroughly impressed. Would 100% recommend and come back. Only con is parking is pricey, but not taking away stars for that as that’s every hotel in the Atlanta area.

We had a great stay. Convenient to many restaurants

Very friendly staff, loved the car service and overall hospitality.

Great food and service!

ABSOLUTELY AMAZING. Staff, friendly. Rooms, immaculate. Area and amenities, PERFECT. 10/10, would recommend.

The property was very welcoming to meet my dog. Thank you.

We had an amazing time, very clean and spacious room

It was just my bad luck: I was woken up around six in the morning by a woman screaming. Then, around 9 o'clock, something resembling loud DJ music started playing at a very high volume and continued for about 20 minutes. After that, I couldn't sleep or rest.

The only thing I didn't like in my room was the bathroom light, extremely bright and no dimmer. I also didn't like the taste of the coffee in my room or at Cassis restaurant, but I like tasty strong coffee. A bath robe and slippers would be appreciated.

Very clean the staff was very nice and pleasant. The buffet breakfast was a little confusing and the $15 they give u to spend should be able to use it at the market they have at hotel

Very clean the staff was very nice and pleasant. The buffet breakfast was a little confusing and the $15 they give u to spend should be able to use it at the market they have at hotel

I ask why they stated if I wanted to use the facilities? I told them I just slept at the hotel and used nothing

Great experience, only thing that was subpar was the coffee

Exceptional

Exceptional

Rooms are very nice, spacious and clean however, yhe first night my neighboring room was very loud and I had to change rooms next day. Then it got worse because the new room was near an elevator and it took 4 hours to get it resolved.

Clean room; friendly staff

Superb

Staff was so helpful and friendly Everything was great

Exceptional

Staff was so helpful and friendly Everything was great

We paid for valet service, but our bags were never brought up to our room. We waited in the lobby for about 15 minutes and no one showed up with our luggage. We eventually had to handle it ourselves, which was disappointing considering we paid for the service. At the bar, we were served drinks in dirty cups, which was concerning and not what we expected from a hotel of this standard. It also took about 30 minutes to receive our food, which felt longer than expected given it wasn’t overly busy. Lastly, we purchased the Valentine’s Day package, but it was not delivered to our room as promised. We had to call around midnight (12:38 AM) to follow up, and only then was it brought to us. That delay unfortunately took away from what was supposed to be a special evening. Again, the hotel itself is very nice and the staff was generally courteous, but these service issues made the experience less enjoyable than it should have been. I hope management addresses these concerns so future guests can have the seamless experience expected at this level.

Drinking water was nowhere to be found. They didn’t even replace 2 little bottles after they clean the room. Not a smart move to force people to buy water when you are charging $30 destination fee and $65 for valet.

The room was nice and hotel was very clean. I disagree with parking $49.00 a night and $30.00 for amenities.

Great!!

Staff was friendly and room was clean! Breakfast was delicious.

This was my first time staying at the hotel! I was met with great service front staff. The room was extremely clean and comfortable. Definitely would love to stay here again in the future.

Room is immaculate and the staff are friendly. It’s our first time staying here and for sure it won’t be the last .

Clean and spacious room, great amenities and friendly staff.

Great hotel ,very very nice , would highly recommend it

Very clean, upscale appearance, staff was very professional and helpful.

Staff, room, everything was excellent.

The team was so courteous! But...the door to my room did not close all the way and there was no hot water! I am went to get coffee at 10:00 am and was told that it was "gone." GULP. Not great for a person traveling on business.

The team was so courteous! But...the door to my room did not close all the way and there was no hot water! I am went to get coffee at 10:00 am and was told that it was "gone." GULP. Not great for a person traveling on business.

Exceptional

Beautiful rooms, cozy beds

The room was huge and spotless

Bartender charged us $60 for two drinks other than that great stay, very clean front desk was very nice as well as the younger person running the market over night

Good

Clean, great location.

We had to shower with basically room temperature water. After running water for 10 minutes the water would not become warm/hot. Upon checkout I mentioned it to the front desk and the said that was normal there when it’s cold outside. Definitely won’t stay there again if it’s cold outside

Hotel is so clean and immaculate. The architecture is simply gorgeous, but the staff is incredibly rude.

Enjoyed my stay love the luxury suite. Will definitely book again

The only thing I didn't like was the shower had no bar to hold onto and felt very unsafe -it also didn't have a bench like most hotels we have stayed in....how could the designers forget that?

They treated us well and we enjoyed our stay.

Beautiful hotel. Very clean. Friendly staff. Good food at restaurant. Nothing

Cheap thin pillows and very loud doors at 3am in neighbor's room.

Superb

Very comfortable and spacious room. Modern decor and amenities. Very quiet

Great

Just being surrounded by eloquence and kindness and energy

The bathroom The room service

The bathroom The room service

Good

Exceptional

One awesome stay! Great New Year’s Eve spent at the hotel!

Food could’ve been a little better.

clean room, great staff!

Breakfast was just ok. The Servers seemed rushed, or unprepared we sat for 10 mins before a server approached and even longer wait for coffee

Great

All of them

Always a great stay at the Grand Hyatt. 9.987/10

I liked how it was in a good central location. The property itself was clean and had a welcoming, friendly ambiance. The valet situation was a little tricky. Didn’t love how they didn’t leave any other option.

Everything from cleanliness to staff and amenities was second to none! 10/10 Will stay again and recommend!

Clean corner room with great views! Excellent customer service from the front desk to the restaurant staff. I was told they renovated and i definitely approve of the renovations! Only one issue and that was getting out of self parking. The key didn’t work and I had to call for assistance. However, I definitely give this place a 5 star review!

Excellent hotel from check-in to the room quality to the bar, valet, and car service. Highly recommend

Hotel staff were great

It was clean and quiet For a place that’s quiet and did not have much guests, service for things took a while.

Newly renovated and largely well done. Lots of thought gone into improving amenities. New bar very classy. I was very impressed.

Great stay, great location and accommodations.

Room was very clean. Housekeeping did a great job. Hotel is nice. Quiet. Cost was very high.

Beautiful property

CLEAN ROOM

Newly renovated rooms. Clean and comfortable.

Room was spotless, newly renovated and friendly staff.

Finding self parking was a terrible experience- I got lost and frustrated and opted for valet

Room very clean

Great location, amenities, price, value, perks, grits and oatmeal on breakfast buffet,and much more.

없음

everything was fine

Super friendly staff and a comfortable bed, highly recommended!

Nice room but one ply tissue and toilet paper no bueno

.

Clean modern room with lots of outlets. Bathroom was spacious and the shower was relaxing. The waterfall and zen garden was relaxing

Great stay! Did not know such commodities and service were so close to us. We quite enjoyed our stay and we were treated very well. Our room was upgraded and we had a fantastic room with a great view from the 20th floor.

We enjoyed our stay at the Grand Hyatt.The room was a nice size and very clean. We loved the designer soaps and shampoo and conditioners. The free breakfasts were a nice touch also.

The room was clean

Then when I get my bill, someone charged a meal to me. I know accidents happen. But no one thought to double check before billing it to the wrong room?

From the moment you walked in the tone is set for a lovely stay. From the lovely scent filling the air to the aesthetically pleasing decor the hotel is centrally located to shopping, a variety of restaurants and cafés not to mention me onsite restaurants. I recommend staying at this hotel if you want to be in the center of it all.

good

Had great experience, very clean rooms, staff are very friendly and informative. Comfortable mattresses and pillows, slept like a baby.

No

Clean and safe

Na

Great service and wonderful location and staff

Excellent hotel to stay in Atlanta.

Great hotel and staff. Enjoyed thexstay

We found an earring on the floor of our room, otherwise the room appeared very clean. I asked for 3 extra bath towels and got 3 hand towels and 3 wash cloths. The hotel is very nice with a number of convenient amenities. Very quiet rooms, could not hear doors from other rooms or other guests overall.

When you hear the word “grand” even though the literal meaning is just big…and that it is. That’s the only sense of the word that is fulfilled. There is a terrible smell getting off the elevator on L. Didn’t smell it as much on LL. It’s overbearing. The best part of my visit was the staff. Very friendly, courteous and professional. Oh and very informative. Bravo to the staff! Thanks for asking!

Beautiful room and staff was amazing. Allowed us to check in early and were very informative of things to help improve our stay

This property and staff was exceptional

Professional and friendly

Always a great stay at the Grand Hyatt, great staff and awesome location!

Enjoyed the garden.

Very nice property and staff!

Best hotel I’ve ever stayed at. The

Very convenient for our purpose (nearby business mtgs the next day) and received an upgrade to the club floor. Room was spacious and comfortable. Lobby bar was nice and breakfast had country fried ham and red eye gravy!!! Very good value for a place I seem to remember had higher prices in the past.

The bed was hard and very uncomfortable

The lighting in the bathroom was too bright

I love this hotel stay. Daren really helped us out when we checked in

no

I love the sauna, the waterfall ☆ and beautiful hotel

Very clean. Guest service was great

Rooms are big, clean and staff are friendly Will visit again

The room was newly renovated and luxurious. The grounds were also serene and beautiful. The staff were super friendly and helpful. The location was superb - in walking distance to Lenox Mall, Phipps Plaza and Buckhead Village. There’s also a free shuttle service that will take you anywhere within a 2 mile radius.

We like how clean & fresh everything was. Staff was very friendly Nothing

This is my second time staying at the Grand Hyatt. I found this hotel after a horrible experience at the Crowne Plaza Atlanta Hotel in Mid Towne. The best choice!! From the valet, to the front desk check in. Services were impeccable. There is a young lady at the Market who is the sweetest person. Make sure you visit the Adler Md say hello. Comfortable bedding, walkable area. You will not be disappointed

Confy bed, bar, restaurants, 24-hour cafe

Everything was fantastic!

Everything was beautiful from the breakfast the rooms was huge very clean the front desk was very helpful don’t hesitate to stay there book with them and also the location is near everything ✅

Fantastic stay and they have completely car service within 2 miles oft the hotel. Great dining options within 2 miles and it was a fun night!

the price

Internet access was easy; attended Le Petit Chef (interactive dining experience at Cassis restaurant) which was wonderful-albeit overpriced-but each course was delicious! There was a stain on our towel and staff came with a fresh replacement set. Darren/Tyson? was pivotal in the smooth check-in!

The property was very beautiful. The room had a nice view and the space was great!

Great renovation and very nice staff. Incredibly clean.

II was displeased because when I got there I was assigned a room and upon arrival at the room it was occupied or needing to be cleaned. I was then sent to another room and told to be patient I would be transferred back to the original room.

Very clean, smelled fresh throughout, transportation provided by hotel was quick and the driver amazing! Only thing we had difficulty with was the auto lights under the bed and trying not to trigger them on in the middle of the night. Zen garden and waterfall were cute!

Location and staff : super Choice of restaurants

The hotel was very nice. The room was spacious and clean

I will never stay anywhere else in Atlanta! The service was impeccable. The hotel itself is beautiful and clean. The pool was relaxing. Our room was quiet and spacious. Can’t say enough good things!

Good quality experience in prime Buckhead location.

Location

Mgmt and staff were amazing. Had a key issue and it was resolved quickly.

Beautiful, nice staff.

Overall fantastic experience

*I wish the hotel would bring back their amazing salad bar. I had it last year and it was bay far the best salad Ive very had! ...bring it back. :)

Very friendly staff clean room and good pillow

Food wasn’t good . They charged for daily water which is not customary for a 5 star hotel .During peak pool hours they had water classes to advertise products with really loud music and filmed everyone at the pool . Should have classes early in the day .

We were originally booked for 3 nights (7/21-7/24/25), and we had such a great time that we added one more night (7/24-7/25/25) to our stay. Thanks again to all of you for another great overall experience!

Wonderful stay!

Beautiful facility immaculate room great breakfast

Really nice property. Will definitely stay again

Beautiful hotel. Spacious lobby. Friendly, helpful staff.

Very clean!

It was amazing experience

Excelente

Loved the staff and room. Great location.

Lobby was on 2nd floor with no signs to show where. Wondered till I figured out it was upstairs. Went to self-park and found out it was $50 to park myself to stay at the hotel I paid for! Destination fee $30. No garbage bags for cans. Pillows FLAT. Bed uncomfortable. Sheets scratchy and duvet was literally crunch and hot. No microwave. The most expensive hidden fees I have ever paid. Will put that on my NEVER again list. Stayed in way cheaper hotels with better amenities, better beds, linens, all of it. Regret very much staying there.

They were very accommodating!!

Professional

Beautiful location, safe and clean.

excellent

Great location and property. I am trying to resolve an issue with canceling one of three rooms booked well within the 'free cancelation" window but was charged a penalty anyway.

Beautiful well-kept property close to shopping. Perfect for a romantic getaway or special occasion.

Mother-daughter trip, I was looking for a safe and convenient place to stay for our first visit to Georgia. We were very satisfied with our experience.

Great service

Everything was good except a bully security

Very clean hotel

Great

Perfection in every sense. I would definitely stay here again. Cleanliness, staff, friendliness, everything top notch. The rooms, the linens, the room and bed were perfection and elegance and high end. Upper scale feels with an attainable rate.

Service is not good, the breakfast is poor and very expensive. The AC is not working properly in my room. No good experience

Modern and ariry with spacious rooms. The Zen garden was a nice bo us.

Beautiful property. Wished the hotel offered later times for breakfast Staff was incredible and very helpful when recommending dinning options in the area

Great Hotel

Great spot, staff trained very well.

Beds are amazing, didn’t missed my bed at all!

It was great booking with hotels .com & booking the parking and the breakfast and the welcoming gift on the add one ahead of time was definitely worth it cause it ended up being a lot better of a discount and the welcoming gift was so nice. It was champagne and chocolate covered strawberries for our anniversary

I enjoyed the stay

Housekeeping comes around 2:00pm. Everything about this hotel was basic or below average. Gym, sauna pool etc.

Excellent staff

Stay was decent - I was charged an additional $35.00 including fees for a Destination Charge - This would be on top of the Room Rate and Fees that were paid upon booking - Its a Decent Hotel at an Overvalued Rate

Our suite was spacious, beautifully decorated, and offered breathtaking city views—exactly the calming yet grand environment we needed on such an important day. The team ensured everything ran smoothly, from check-in to accommodating our guests, and they were attentive to every detail with warmth and professionalism. Whether it was the helpful concierge, the seamless valet service, or the thoughtful touches in our room, the Grand Hyatt made our first wedding day experience unforgettable. We’re beyond excited for the rest of our celebration, and we’re so grateful we chose this stunning venue to begin our journey together.

Very well located.

I booked this property for hubby’s birthday celebration and we loved it! The staff were friendly, the building was beautiful and so was the room. The establishment was very clean; classy and classic. There was a waterfall outdoors with seating, and a place to stroll. The surrounding area is full of restaurants and shopping areas which the hotel conveniently provides but transportation to as long as it is in a 2 mile radius. Nothing negative to say about this stay, absolutely lovely stay.

Great location and comfortable

Very pleased with our stay. Hotel has been recently and beautifully remodeled. Availability of a Lincoln Navigator courtesy shuttle was an unexpected surprise. Rooms were just as nice as the nearby Waldorf Astoria and much more reasonably priced.

Wonderful property! Staff extremely friendly and helpful. Food, service and atmosphere at The Fabled Bar was excellent. We will definitely be back the next time we are in Atlanta.

Nice room condition

We come to ATL often and this has been hands down the best location. For either couples getaway or a family vacation

Nice place, lovely gardens and outdoor spaces, upgrading to a higher floor was a great touch!

I love this hotel. It’s super nice, has a large gym with men and women’s saunas and a really cool Japanese garden. Walking distance to some restaurants as well. This will def be my go to restaurant in Buckhead

Great hotel, rooms, and service. The self parking is located in a deck across the street. Good part of town. I would stay here again.

Upscale with every amenity possible. Loved the Zen Garden.

Everything was very nice, the room was spacious, and even enjoyed a $15 credit to use anywhere in the hotel! That was a nice touch.

First time -impressive property

Excellent stay! Definitely will be back

Went here as a surprise birthday gift for my very pregnant sister and she was amazed at every part! Will def be coming back!

I would have rated the hotel at a five but our first night there, we arrived late and wanted to order food at the bar. They had an issue with our puppy being with us and we were over charged an extra drink and my salad never came with its dressing it took almost 30 minutes to receive it.

One of my favorite locations to stay at while I’m in Atlanta, Georgia

Very clean.. Everything you need is in walk distance.

Perfect

Great hotel and staff.

Great stay!

Convenient shopping

I loved the comfortable bed and cozy room as well as the 24 hour market downstairs in the lobby. All of the staff were courteous and professional. I would highly recommend and would definitely book again when I visit Atlanta.